Morium Akter Id:23-053 Sec: B Batch: 23rd Department of Banking And Insurance INTRODUCTION
• The contribution of the commercial bank of the economic growth is immeasurable.
• In the business industry, there requires two types of capital to fill up the gap between expenditure of production and the realization of income from the good produced. 1. Shor-term Capital 2. Long-term Capital • Bank creates new capital for the investment for developing the economy growth of a country. • Pubali Bank Limited (PBL) is trying to develop the condition of the economy and society of Bangladesh. OBJECTIVES
Primary objective Secondary objective
• To fulfill the purpose of completion • Understanding the overall banking of BBA course. system of Pubali Bank Limited. • To know general banking activities of PBL. • Understanding the banker and customer relationship in the banking sector • To report the overall activities of the general banking section of PBL METHODOLOGY
• Basically, two types of data are used in the report'
1. Primary data 2. Secondary data • There are three more types of data. 1. Quantitative data 2. Qualitative data 3. Mixed data
secondary and mixed data are used in the report which provides the maturity information of the report. FINDINGS
• All of the bank provides fastest online banking services while
online banking services of the Pubali Bank Limited is very slow. • Customer can’t get all of the services in one bank they have to go different branches for different service which is really time consuming to the customer • The working speed and efficiency are very disappointed to the customer that is why many customers go back home without taking services. • Employees are not satisfied with the salary of the job. Conclusion
• As the largest nationalized commercial bank, PBL is operating
every corner of the country providing the banking services to different classes of customers. • Pubali Bank Ltd has made commendable improvement over the past years. • General Banking is one of the main departments of any bank • To take any banking services, one has to fulfill all the requirements of this department first. THANK YOU