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Culture Documents
MMs
M/M/s queuing computations
Arrival rate
Service rate
Number of servers
Time Unit
hour
Utilization
P(0), probability that the system is empty
Lq, expected queue length
L, expected number in system
Wq, expected time in queue
W, expected total time in system
Probability that a customer waits
2 per hour
3 per hour
1 (max of 40)
66.67%
0.3333
1.3333
2.0000
0.6667 hours
1.0000 hours
0.6667
Probability
0.4
0.3
0.2
0.1
0
0
10
11
12
13
14
15
17 19 21 23 25 27 29 31 33 35 37 39
16 18 20 22 24 26 28 30 32 34 36 38 40
NUMBER IN SYSTEM
Page 2
MMs
Page 3
MMs
lambda/mu
/s
P(0) =
0.67
0.67
2
s-1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
s factorial =
0.33
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0.67
P(n)
0.33
0.22
0.15
0.1
0.07
0.04
0.03
0.02
0.01
0.01
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0.33
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
MMs
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 5
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
MMs
Page 6
MMs
Page 7
2
3
1
10
(max of 40)
(max of 40 combined)
66.41%
0.3359
1.2427
1.9068
0.6238
0.9571
0.6641
0.0039
Probability
0.4
0.2
0
0
10
11
12
13
14
15
17 19 21 23 25 27 29 31 33 35 37 39
16 18 20 22 24 26 28 30 32 34 36 38 40
NUMBER IN SYSTEM
Page 8
Page 9
lambda/mu
/s
0.67
0.67
0.67
P(0) =
0.34
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Page 10
1
0.67
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 11
0
0
0
0
0
0
0
0
0
11
s factorial =
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
0.67
0.44
0.3
0.2
0.13
0.09
0.06
0.04
0.03
0.02
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
comp of Lq
1.24
0
0
0.15
0.2
0.2
0.18
0.15
0.12
0.09
0.07
0.05
0.04
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 12
n
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
1
P(n)
0.34
0.22
0.15
0.1
0.07
0.04
0.03
0.02
0.01
0.01
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 13
0
0
0
0
0
0
0
0
33
34
35
36
37
38
39
40
0
0
0
0
0
0
0
0
computation of L
0.34
0
0.06
0.22
0.07
0.02
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.22
0.15
0.1
0.07
0.04
0.03
0.02
0.01
0.01
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.34
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
prob wait
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 14
0.34
0.34
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Page 15
0
0
0
0
0
0
0
0
finite population
Probability
10
11
12
13
14
overall
0.2
3
1
10
15
(per customer)
(per server)
(max of 40)
(max of 100)
58.97%
0.41
0.57
1.16
0.32
0.65
0.59
17 19 21 23 25 27 29 31 33 35 37 39
16 18 20 22 24 26 28 30 32 34 36 38 40
NUMBER IN SYSTEM
Page 16
finite population
Page 17
finite population
Page 18
finite population
#REF!
#REF!
8.84
1.77
effective lambda
-1
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
lambda/mu
/s
0.07
0.07
0.07
P(0) =
0.41
10
9
8
7
6
5
4
3
2
1
0
-1
-2
-3
-4
-5
-6
-7
-8
-9
-10
-11
-12
-13
-14
-15
-16
Page 19
n
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
1
0.67
0.4
0.21
0.1
0.04
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
P(n)
0.41
0.27
0.16
0.09
0.04
0.02
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
-17
-18
-19
-20
-21
-22
-23
-24
-25
-26
-27
-28
-29
-30
-31
-32
-33
-34
-35
-36
-37
-38
-39
-40
-41
-42
-43
-44
-45
-46
-47
-48
-49
-50
-51
-52
-53
-54
-55
-56
-57
-58
-59
Page 20
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
-60
-61
-62
-63
-64
-65
-66
-67
-68
-69
-70
-71
-72
-73
-74
-75
-76
-77
-78
-79
-80
-81
-82
-83
-84
-85
-86
-87
-88
-89
Page 21
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
#REF!
#REF!
s-1
Lq
L
0.57
0.41
0
0
0.16
0.18
0.12
0.07
0.03
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.41
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0.59
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 22
0
0.27
0.16
0.09
0.04
0.02
0.01
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 23
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 24
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
finite population
s factorial =
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 25
finite population
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Page 26
finite population
Page 27
MG1
M/G/1 queuing computations
average
Arrival rate
Average service TIME
Standard dev. of service time
Time unit
2 per hour
0.33 hours
0.33 hours
service RATE
hour
Utilization
P(0), probability that the system is empty
Lq, expected queue length
L, expected number in system
Wq, expected time in queue
W, expected total time in system
Page 28
66.67%
0.3333
1.3333
2.0000
0.6667 hours
1.0000 hours
per hour
MG1
Page 29
MG1
THE ARRIVAL RATE SHOULD BE LESS THAN THE OVERALL SERVICE RAT
Page 30
MG1
Page 31