Laporan FSE May Andrian (AutoRecovered)

Total Komunikasi dengan pelanggan
52 17
20
17
16
12
0
Komunikasi
dengan pelang-
gan
Kategori Jumlah
Internal 2
Eksternal 32
34
Miltenyi Biotec 18
PathTezt 6
Novasep 5
Vela Diagnostics 1
Maestrogen 1
MolDev 1
LSA 5
BCP 5
Healthcare 6
16
1
15
1
4
Standard Andrian
Instrument Handling 20 16
Support Sales Activity 2 1
Training 3 1
25
Training Miltenyi Training Eksternal
Alwi 7 1
Andrian 7 1
Meeting Komunikasi dengan Principal Training Eksternal
6 6 5
20
17
16
12
8 6 6
5 5
0
Komunikasi Meeting Komunikasi Training Eksternal Instalasi Alat Buat Q
dengan pelang- dengan Principal
gan
Persentase
6%
94%
18
18
16
14
12
10
8 6
16
14
12
10
8 6
0
Miltenyi Biotec PathTezt
31%
31%
38%
FSE Perfo
20
20
16
Alwi 16
15
15 75%
0 0%
1 33%
12
2
8
0
Instrument Handling Support S
Standard A
Komunikasi dengan pelanggan Demo Alat Cek alat pelanggan

3 3
2 4
FSE Performance
8
7 7
7
5
4
4
3 3
3
2
2
1 1 1 1 1
1
0
i al at i t
ny an Al an as ng Al
a
e rn gg gg ta
l ni
il t
st
e
an o an s ai as
i
M Ek l m l In Tr al M
g g pe De pe an st
in in an la
t
ap In
a in in g a i
Tr Tr
a en k rs
i d Ce Pe
s
nika
u
m
Ko
Alwi Andrian
Instalasi Alat Buat Quotation Cek Kedatangan Alat
5 4 3
5 5
4
3
2 2
sternal Instalasi Alat Buat Quotation Cek Kedatangan Troubleshooting IQOQ

Alat
In
Eksternal 81%
6
6
5
PathTezt Novasep Vela Diagnostics
Healthcare, 38%
BCP, 31%
FSE Performance
15
3
2
1 1 1
3
2
1 1 1
0
Support Sales Activity Training
Standard Andrian Alwi
Persiapan Instalasi Training Instalasi Alat

1
1 1
formance
1 1 1 1 1 1
i t al
l as ni
ng Al
a
tin
g ick ip
ta ai si ee Tr c
ns r & in
T al
a M ps pr
st i n
In /T ga
ol den
tok s i
ro ika
a tP un
Bu Ko
m
Andrian
Troubleshooting IQOQ Training
2 2 2
IQOQ
Internal 18%
l 81%
1 1 1
Vela Diagnostics Maestrogen MolDev
LSA, 31%
BCP, 31%
1
1
Meeting Buat Protokol / Tips & Trick Komunikasi dengan principal

1
1 1
Buat Protocol / Tips & Trick
1
20 17
15
10
6 5 5
5 3 2
0
an al al lat ko
l g
gg cip rn iA o tin
n rin te s ot o
ela P Ek
s la P r ho
p n g sta at les
an ga in In Bu
ou
b
en
g
de
n ain Tr
id si Tr
s ika
ika un
un m
Ko
m Ko
1
MolDev
Komunikasi dengan pelangga 17
Komunikasi dengan Principal 6
Training Eksternal 5
Instalasi Alat 5
Buat Protokol 3
Troubleshooting 2
IQOQ 2
Training 2
5
3 2 2 2
l
lat ko tin
g
OQ in
g
iA ot
o o IQ ain
P r ho Tr
at b les
u
B r ou
T
Count of Kategori Tim
Instansi LSA SLA Total Result
BPJPH 1 1
BPPT 1 1
Labkesda DKI 1 1
PT. HMS 1 1
UPN 1 1
Total Result 2 3 5
No Date Person Activity
1 09 Mei 2022 Andrian Instrument Handling
4 12 Mei 2022 Andrian Training
5 13 Mei 2022 Andrian Support Sales Activity
19 Mei 2022 Andrian Instrument Handling
31 Mei 2022 Andrian Instrument Handling
17 Alwi Training
18 Alwi Instrument Handling
Alwi Instrument Handling

Description
Instalasi Alat
Demo Alat
Demo Alat
Training Eksternal
Meeting
Komunikasi dengan pelanggan
Demo Alat
Buat Protokol / Tips & Trick
Demo Alat
Training Eksternal
Training Eksternal
Training Eksternal
Training Eksternal
Training Eksternal
Training Eksternal
Persiapan Instalasi
Training Eksternal
Training
Pengecekan alat pelanggan
Pengecekan alat pelanggan
Komunikasi dengan principal
Cek alat pelanggan
Training
Training
Training
Training
Training
Training
Training
Training
Remark
Persiapan instalasi dan Training LP600
Demo PathTezt di Hermina
Demo PathTezt di RS Pasar Rebo
Training PathTezt Service
Mengikuti Mariposa
Komunikasi dengan user BPPT
Demo alat PathTezt di Prahita
Membuat Diagram Business Process TSP
Komunikasi dengan user PT HMS
Demo PathTezt di Mayapada
Training Day 1
Training Day 2
Training Day 3
Training Day 4
Training Day 5
Training Day 6
Mencari spek UPS untuk KSO PathTezt
Training Day 7
Mendampingi proses persiapan dan training alat LP600 di Biofarma
Mendapingi principle untuk melakukan proses packing dengan resin.
Mendampingi principle melakukan HETP testing dengan tim dari Cytiva
Komunikasi dengan principel Miltenyi terkait persiapan training
Komunikasi dengan PIC di RSPAD terkait alat CliniMACS
Komunikasi dengan principle terkait alat LP600
Komunikasi dengan user alat Hematology di UPN
Visit ke Lab Halal BPJPH

Mengikuti Training Miltenyi D 1
Brand Instansi Tim Kategori
Novasep PT Biofarma BCP Eksternal
PathTezt RS Hermina Bekasi Healthcare Eksternal
PathTezt RSUD Pasar Rebo Healthcare Eksternal
PathTezt PT.Biosains Medika Indonesia Healthcare Eksternal
PT.Biosains Medika Indonesia TSP Eksternal
MolDev BPPT LSA Eksternal
PathTezt Prahita Healthcare Eksternal
PT.Biosains Medika Indonesia BOE Internal
Vela Diagnostics PT. HMS LSA Eksternal
PathTezt RS Mayapada Healthcare Eksternal
Miltenyi Biotec PT.Biosains Medika Indonesia TSP Eksternal
PathTezt PT.Biosains Medika Indonesia TSP Internal
Novasep Biofarma BCP Eksternal
Miltenyi Biotec Labkesda DKI SLA Eksternal
Miltenyi Biotec RSPAD BUH Eksternal
Novasep Biokimia IPB BCP Eksternal
Miltenyi Biotec UPN SLA Eksternal
Maestrogen BPJPH SLA Eksternal

Miltenyi Biotec Miltenyi Biotec BOE Eksternal
KPI FSE Member (AS)
No Activities Qty Actual % Bobot Nilai

1 Presensi 22 30 0
2 Support Sales Activity 1 10 0
3 Instruments Handling 20 50 0
4 Training 1 10 0
Total 0
Definisi
FSE
Support Sales Activity Instrument handling
Presentasi/RTD Instalasi alat
Demo alat Check alat di gudang
IQOQ/uji fungsi alat
Maintenance/kalibrasi/Verifikasi
Troubleshooting/service alat
Cek Alat Pelanggan
Buat Protokol Alat
FAS
Support Sales Activity Instrument Handling
Hands On/Pendampingan/Optimasi/Validasi Metode IQ/OQ
Troubleshooting Check Unit Alat Pelanggan
Presentasi/RTD/Principal Uji Fungsi Alat
Analisis hasil/buat protokol
Demo Alat
Workshop
Training Other
Re-fresh Training Meeting
Training Internal Komunikasi dengan principal
Training Eksternal/Principal Workshop/Exhibition
Training Alat Baru
Training Other
Re-Fresh Training Meeting
Training Internal Komunikasi dengan principal
Training Eksternal/principal Exhibition/Sponsorship
Training Alat Baru

Laporan FSE May Andrian (AutoRecovered)

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Laporan FSE May Andrian (AutoRecovered)

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Copyright:

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Total Komunikasi dengan pelanggan

Komunikasi dengan pelanggan Demo Alat Cek alat pelanggan

sternal Instalasi Alat Buat Quotation Cek Kedatangan Troubleshooting IQOQ

PathTezt Novasep Vela Diagnostics

Standard Andrian Alwi

Persiapan Instalasi Training Instalasi Alat

Vela Diagnostics Maestrogen MolDev

Meeting Buat Protokol / Tips & Trick Komunikasi dengan principal

Alwi Instrument Handling

Visit ke Lab Halal BPJPH

Maestrogen BPJPH SLA Eksternal

No Activities Qty Actual % Bobot Nilai

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