Company Name : _ Kiss Fruit S.L.

Date of audit: 20-21/02/2020

Signature for acceptance: _______________________________ Name of auditor: Maria Julia Aguti

Minor
Requir
No
ement Details of non-conformity
. (based on root cause analysis)
ref.
In the Quality culture
plan documented in last
Management Review
dated 15.01.2020, are
1 1.1.2
not specified in detail the
actions and objectives to
achieve, for activities
Correction
The actions and the objectives to be
achieved has been incorporated into a
quality culture plan KF SC 15 REV.00.
Proposed preventive action plan Evidence provided document, Date Reviewe
photograph, visit/other reviewed d by
Root causes: Although many aspects
related to the quality culture (training,
customer complaints, surveys, quality
objectives, suggestion box, among
others) had been considered, there
was a lack of planning indicating the
expected deadlines, frequencies and
monitoring of all the indicators.
Document KF SC 15 Rev.00 “quality 2020.03.2 M.Julia
culture plan” 0 Aguti
Proposed action:
The monitoring of actions and
objectives will be reflected in the
quarterly review of the 2020 general
objectives. Next one the first Friday,
April 3, 2020.

Root causes:

Although the approval of the

There is no a
documented procedure
2 3.6.4 related to the control and
approval of products
specifications.
The KF PR 28 product control and
specifications procedure has been
created, which details the specifications
of the products and the modifications. As
well as requests for Customer approval.
specifications of the products was
requested through email to the clients
there was not a systematic customer New procedure KF PR 28 dated
approval method and the information 2020.03.09 2020.03.2 M.Julia
was sometimes dispersed. Last monthly meeting dated 0 Aguti
2020.03.13
Proposed action:
The approvals and modifications
requested by clients are recorded in
the monthly meetings.

3 3.7.3 It is incorporated in the non-conformities Root causes: 2020.03.2 M.Julia

The procedure related to
NCs management (KF
PR 03 dated
30.09.2019) does not
include a clear method
of completion of a root
cause analysis
procedure KF PR 03 rev. 08 of 0 Aguti
02/28/2020) the 9 M method for The 9m method was performed for the Procedure KF PR 03 in rev.8 dated
performing the root cause analysis of root cause analysis but it was not 2020-02-28
incidents. written in the non-compliance Non-conformity report KF FR 03
procedure and consequently not REV.02
clearly reflected in the Non-Conformity
Minor
report

Proposed action:
The method used to determine the root
cause according to the procedure KF
PR 03 will be reflected in the non-
conformity report KF FR 03 REV.02.

Root causes:

The door had some small space in the

side and top area as it is its original
factory design. And he had only
contemplated putting a weatherstrip on
A sheet metal or metal support has been his lower area.
Presence of some installed around the exterior frame of the Repair work budget
Picture of the repaired door
4.4.8 cracks at the bottom of warehouse door, to eliminate cracks. Proposed action: 2020.03.2 M.Julia
4 Maintenance Plan KF FR 0603
warehouse door with reviewed
0 Aguti
external access A periodic review of the warehouse
door integrity is incorporated in the
PREVENTIVE MAINTENANCE
CONTROL SHEET (KF FR 06 03 Rev.
05)
Minor

Root causes:

There was a failure on the part of the

There is no evidence of Asked to the pest control Company to Higivec technician, who mistakenly
the Expert who reviews have the Report “Diagnostico de uploaded the report to the network
the pest management Situaciòn” signed by the Expert including without having signed and sealed it. Report “Diagnostico de Situacion”
4.14.1 his qualification signed by the Expert 2020.03.2 M.Julia
5
0
measures in place. E.g. Qualification of the Expert 0 Aguti
Proposed action:
Report “Diagnostico de It will be recorded in the pest control Pest control file
Situacion” dated file for the current year. And it will be
16.01.2020 verified when requesting the report that
it is signed by the expert.
Minor
Root causes:

Although the order in which the clothes

were placed was defined in the
instructions for good hygienic practices
The rules regarding the A detailed poster on the correct way to given to the staff, the placement of an
correct sequence of Poster
put work clothes in the disinfection area informative poster was not
Picture of Poster placed before
dressing are not was placed before entering the contemplated.
7.4.1 entering the production 2020.03.2 M.Julia
6 exposed in changing production area.
Check list KF FR 10 02 reviewed. 0 Aguti
room located before Proposed action:
entering production Periodical inspections will be carried
out to verify the correct placement of
clothes according to the reviewed
check list “REVIEW OF GOOD
HYGIENIC PRACTICES DURING THE
WORK DAY” KF FR 10 02

Root causes:

Lack of training for cleaning and

disinfection personnel and not defined
Found some protective provisions
clothing used during the Checked and removed all protective
operations of cleaning Proposed action: Document Good Practices reviewed
and sanitising of clothing not in good conditions (for Training to cleaning and disinfection
7.4.2 having breaks and wear) Added to the manual of Good staff 2020.03.2 M.Julia
7 production line, not in Picture of protective clothing actually 0 Aguti
Practices that in case of breakage or
good conditions in order deterioration of the clothes, you will in use (without lacerations)
to avoid physical ask for clothes in good condition to the
contaminations (E.g. quality department.
presence of lacerations) Internal training talk to cleaning and
disinfection staff