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Sustaining the cultural vitality of urban public markets: A case study of Pasar
Payang, Malaysia
Article in International Journal of Architectural Research Archnet-IJAR · March 2016

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International Journal of Architectural Research Khalilah Zakariya, Zumahiran Kamarudin, Nor Zalina Harun
SUSTAINING THE CULTURAL VITALITY OF URBAN PUBLIC MARKET

A Case Study of Pasar Payang, Malaysia
Khalilah Zakariya*, Zumahiran Kamarudin, Nor Zalina Harun

Kulliyyah of Architecture & Environmental Design, International Islamic University Malaysia,
P.O. Box 10, 50728 Kuala Lumpur, Malaysia
*Corresponding Author’s email address: khalilah@iium.edu.my
Abstract
The development of a public market in the city planning is pivotal in supporting the growth of
the local economy. The market is also a place where the culture of the locals evolves daily.
However, the unique qualities of the market are vulnerable to the redevelopment process.
This study examines the cultural aspects of Pasar Payang in Terengganu, Malaysia, as one
of the well-known markets among the locals and the tourists, which will soon be
redeveloped. The aim of this paper is to identify the tangible and intangible qualities of the
market, so that it can sustain its cultural qualities in the future. The methods adopted for this
study comprise of conducting a survey among 497 visitors, and semi-structured interviews
among 19 market vendors. The findings reveal that the cultural vitality of the market can be
sustained by strengthening its local identity through its products and culture, providing
spaces that can facilitate tourist activities and cultural participation, and enhancing the
development of the local businesses.
Keywords: Culture; Heritage; Markets; Urban Tourism
INTRODUCTION
Markets are a prominent trading space found in most cities and towns. Their commonplace role
as a venue for traders and buyers to exchange goods with currencies can be traced back to the
history of public markets as a place of commerce. A traditional market that possesses a strong
historical background gives huge contributions to the economy of a country (Shakur et al., 2012).
Likewise, the market serves as a historical site and business centre. While the fundamental
function of markets as a trading space has not changed for centuries, they are also regarded as a
cultural space where a glimpse of the local lifestyle can be seen (Ashworth, 2000; Weiss, 2001;
Crespi & Perez, 2015). As markets grow to be known for its local culture, and eventually become
a tourist attraction, they are usually upgraded or redeveloped so that they can serve the
customers and vendors better. However, in the process of redevelopment, the intrinsic cultural
qualities of the markets have the tendency to fade as the markets become more modernized than
their previous state (Kim, Lee, & Ahn, 2004; Vural Arslan, 2015). Therefore, the aim of this paper
is to examine the qualities of an urban public market that can sustain its cultural vitality alongside
the physical redevelopment. Studies of traditional markets and public markets have been
researched by various scholars globally. However, this area of research in the context of
Malaysia is still scarce. This study investigated Pasar Payang, a public market located in the city
of Kuala Terengganu in Malaysia, which will undergo a redevelopment process in the near future.
Pasar Payang is one of the local markets that is promoted as a cultural tourism attraction. The
first objective of this paper is to identify the significant qualities of the market based on the
perspectives of the local visitors and tourists. The second objective is to identify the nature of the
market’s businesses and the experience of the vendors. Finally, this paper concludes by
recommending the way forward to sustain the cultural vitality of the market.
Archnet-IJAR, Volume 10 - Issue 1 - March 2016 - (228-239) – Regular Section 228
Copyright © 2016 Archnet-IJAR, International Journal of Architectural Research

Positioning markets in the historical and current context

Throughout history, markets and bazaars have served as an integral distribution point of goods
and a meeting point for people and traders. Polanyi (1957) defined, ‘the market is the locus of
exchange’. In the Islamic city planning, the suq (market) is placed near the central mosque for the
purpose of the economy and social integration (Mortada, 2003; Omer, 2005). In the ancient
Greek city, markets operated in the agoras (public open space). The market not only served as a
place for trade, but where merchants meet with customers, and where customers meet with their
acquaintances (Glotz, 1996). The markets are second homes to vendors that may have inherited
the businesses from their families from generations to generations. The gathering of vendors who
sell an assortment of specialized and generic products contribute to the quaint qualities of the
markets and their culture. Although supermarkets and shopping malls functionally serve the
similar trading purpose, however, what set the public markets or bazaars apart from the modern
commercial complex are its cultural roots. Meanwhile, Al-Maimani, Salama and Fadli (2014) posit
that both spatial and socio-cultural aspects are essential to maintain a livable traditional
marketplace (souq). The two interrelated aspects need to be considered when planning for future
improvements of the marketplace.
In the Malaysian context, studies on the development and issues of markets are beginning to
receive attention by local researchers. Among the prominent public markets in Malaysia are
Pasar Payang in Kuala Terengganu, Pasar Siti Khadijah in Kelantan, Pekan Rabu in Alor Setar,
Chow Rasta in Penang, and Central Market in Kuala Lumpur. The historical tracks of these
markets date them back to as early as the 1800s (Badan Warisan Heritage Services, 2012).
Since their early days, the markets have gone through different phases of relocation and
redevelopment as part of their growth. Redevelopment is a common process for many markets
across the globe. Change is an inevitable part of urbanization, which affects the rise and fall of
markets (Fava, Guàrdia, & Oyón, 2010; Hanachi & Yadollahi, 2011; Kim, Lee, & Ahn, 2004;
Tangires, 2008). As this is an anticipated process, markets need to be resilient to thrive alongside
the modern development without compromising their innate qualities and ways of operating.
Fundamentally, the market is the people’s place. It is where vendors make a living, and where
customers shop for their daily goods.
In the recent years, urban and cultural researchers have also shown a growing concern over the
threats of gentrification and globalization towards markets. In Asia, market vendors contribute
from 10 to 35 percent of the growth of the informal sector (United Nations Task Team, 2015). In a
study of the historic city of Bursa, Turkey, Vural Arslan (2015) examined the threats and
challenges faced by traditional markets. The study found that the loss of market vitality accrued
from the shift of development and lifestyle due to industrialization and urbanization process in the
20th and 21st centuries. The similar impacts of rapid modernization were discussed by Kim et al.
(2004) in the case of the traditional markets in Seoul, Korea. In the last 30 to 40 years, the city
went through redevelopment processes where traditional buildings were transformed into modern
commercial buildings. After the 1970s, many of the traditional markets lost their competitiveness
against newer retail markets and shopping centres. This global urbanization phenomenon is not
uncommon as cities grow to develop their physical, social and economic stability.
Cultural vitality
The cultural vitality of a place can be defined as the distinctive identities and sense of place that
create opportunities for cultural participation, social interactions and business development
among the local community (Jackson, Herranz & Kabwasa-Green, 2006; Duxbury, Gillette &
Pepper, 2007). Jackson et. al (2006) outlined three domains of cultural vitality, which are the
presence of cultural activities, cultural participation and the support systems. Places that offer
opportunities for cultural participation are cultural venues, such as museums and theatres, and
community places such as the library, community parks, markets and festivals. According to

Duxbury et. al (2007), culture contributes to lively cities, and cultural places act as physical assets
for cultural engagement. Culture also forms the heritage values of a city. Heritage means the
combined creation and products of nature and of man that make up the living environment in time
and space (UNESCO, 2005). Meanwhile, the term cultural heritage is often associated with
materials that were traced from past cultural activities, which ranged from natural to man-made
elements (Canizaro, 2007; Raj Isar, 2004). Cultural heritage falls into two groups, namely tangible
and intangible heritage (Moreno, Santagata & Tabassum, 2005). Intangible cultural heritage, as
initially defined by UNESCO, is the collective works originating from a given community based on
tradition. This includes all forms of traditional craftsmanship and popular folk culture. In
comparison with the natural heritage and tangible heritage, intangible heritage needs a
continuous community involvement in order to sustain its existence. The urban heritage in
Malaysia embodies physical development and spiritual value inherited by a community (Khoo,
2000). It is a ground where people have taken root and flourished socially and economically.
Urban heritage supports economic and socio-cultural diversity, and identity of each community in
the country. Each heritage has lasting historic values, variety and contrast in the modern world. It
is a visible evidence of the continuity between past, present and future that can be appreciated in
their own ways (Shamsuddin & Sulaiman, 2002).
METHODOLOGY
This study uses a case study approach to enable an in-depth investigation towards a specific
phenomenon, setting, process and relationships (Creswell, 2009). This method applies to the
built environment research because it enables the combination of multiple factors that include
social, physical, environmental and economic aspects. This study adopts a single case approach
to analyse the specific qualities of the market and its roles to the city and its people.
The case study

Pasar Payang is a public market located in the city of Kuala Terengganu, in Malaysia. This
market is an urban public market that is promoted as a tourist attraction for its local products,
such as batik, local food and local crafts (Fig. 1 and Fig. 2). The market started to operate in
1967, two years after the Public Works Department built it (Mohd, Zakariya & Kamarudin, 2014).
Throughout its nearly 50 years of operation as a public market that serves the city, Pasar Payang
has gone through several phases of upgrading and renovation to improve its infrastructures.
According to the Federal Development Office of Terengganu State (PPPN Terengganu, 2015),
Pasar Payang will undergo a major redevelopment process soon.
Figure 1. The market building Figure 2. Batik – one of the local products
(Source: Authors). (Source: Authors).

Data collection
The data collection comprised of conducting survey questionnaire among visitors and semi-
structured interviews among the market vendors. The survey involved 497 respondents that
visited Pasar Payang. Using the probability sampling strategy, the targeted respondents were
local and foreign visitors. The researchers conducted the data collection during weekdays and
the weekends to ensure that it also included the day-to-day local visitors. The objectives of the
survey questionnaire were to identify the visitors’ profile, the motivation of their visit, and their
cultural experience of the market (Appendix A). The cultural experience of the market is
segmented into three parts, which are the visitors’ perception of the market’s image, their visiting
experience, and their shopping experiences. On the other hand, the interviews allowed a closer
engagement with the market vendors to document their business experience. The researchers
conducted the interviews on 19 market vendors that come from different business categories,
such as food, merchandise, clothing and traditional wear, fruits and vegetables, and souvenirs
(Appendix B). The objective of the interview was to study the length of involvement of the vendors
in the market and their nature of businesses. The data collected from the visitors and vendors
were analyzed to establish a relationship between the visitors, the vendors and the market in
order to synthesize how the market can sustain its cultural vitality.
RESULTS AND ANALYSIS
The visitors’ profile

Based on the survey, 89% of the visitors are Malaysians. 11% came from other countries, such
as those from other parts of Asia, Australia, the UK and Europe, and the Middle East. Within the
majority of the Malaysian visitors, 69% constituted of domestic tourists from various states in
Malaysia, and only 20% were local visitors from Terengganu. The majority of the survey
respondents aged between 26-35 (33.4%) and 15-25 (30.4%). In terms of income, 52.9% of the
visitors are composed of those in the low-income group, with a monthly income of RM2000 and
below. 32.2% of the visitors have a monthly income between RM2001-RM4000. There is also a
relatively balanced distribution between female (54.5%) and male (45.5%) visitors to the market.
A large percentage of them came with their families (44.1%) and friends (34.8%). Half of the
visitors (53.4%) stayed in Kuala Terengganu for two to three days. Their main choices of
accommodation were hotels (32.8%) and homestay (31.8%).
Motivation of the visit

53.1% of the respondents were returning visitors while 46.9% were the first time visitors. Their
motivation to visit Pasar Payang was mainly driven by the “local products” (62.6%) (Table 1).
They also regarded the market to be an “interesting and a well-known place” (49.3%), which
portrays the “local culture” (47.3%). There are three types of local products that received high
priority in the visitors’ shopping activities. The products are the “local food”, “clothing items” like
batik and songket (traditional woven cloth), and “seafood products” (including dried products like
fish crackers, salted fish, etc.) (Table 2). These findings correspond to earlier studies conducted
by Alias (2010) and Saili (2011), where the majority of visitors found Pasar Payang as an
interesting place to visit, and that the traditional market activities increase its attraction values.
Similarly, in a study by Sims (2009), it was found that there is a strong relationship between local
food and local products in symbolizing the local culture.

Table 1: Motivation of visit according to market’s qualities.
Factors Percentage
Local products 62.6%
Interesting and well-known 49.3%
Local culture 47.3%
Affordable products 19.7%
Quality products 7.8%
Interactions with the locals 7.8%
Specific services 4.6%
Table 2: Priority in purchasing market products.
Products Mean
Local food 5.87
Clothing (batik, songket, etc.) 5.61
Seafood (dried, fresh, processed, etc.) 5.08
Household items 4.99
Brassware 4.87
Others 2.05
* Mean range 1.0 (lowest) to 7.0 (highest)
Cultural experience of the market

The visitors’ cultural experience of the market was examined based on three aspects: (i) the
market’s image, (ii) visiting experience, and (iii) shopping experience (Table 3). These aspects
comprise of both tangible and intangible forms of culture that are present at the market. Based on
the results, the market’s image is shaped by its identity as a “place where visitors can get local
products” (Fig. 3). Consequently, the market becomes a “tourist attraction”. To the visitors, the
market “represents a unique local lifestyle”, where they can “experience the culture of
Terengganu” through its local products and “interaction with the market vendors”. According to
the results, the culture in this sense is primarily reflected through the market’s local products,
followed by the presence of the market vendors.

Figure 3. (a) Local food; (b) Local crafts; (c) Special rice for traditional cooking.
Table 3: Visitors’ cultural experience of the market.
Index of qualities Mean Index of qualities Mean Index of qualities Mean
MARKET’S IMAGE VISITING EXPERIENCE SHOPPING

EXPERIENCE
A place to get local 5.72 Experience the culture of 5.56 The market has authentic 5.59
products Terengganu local products
A tourist attraction 5.71 Interaction with market 5.35 The products reflect the 5.48
vendors local culture
Represent unique local 5.64 Friendly market vendors 5.34 Products have good 5.31
lifestyle quality
Source of economy for 5.48 Feels secure 4.88 Prices are easily 5.15
the city negotiable
The building’s aesthetic 5.41 Feels nostalgic 4.20 Prices of goods are 4.98
value affordable
Overall Mean Value 5.59 Overall Mean Value 5.07 Overall Mean Value 5.30
* Mean range 1.0 (lowest) to 7.0 (highest)
The results of the survey reflect that the cultural qualities of the market, as ascribed by the
visitors, are interrelated. The highest overall mean value of the qualities is the “market’s image”
(mean=5.59). The result implies that visitors go to Pasar Payang because of what the market
offers, namely the products and the local people. The visitors’ “shopping experience”
(mean=5.30) links directly to the consumptions of local products and products that reflect the
local culture, as opposed to generic products. This shows that the availability of local products is
an important quality that contributes to the cultural vitality of the market. The visiting experience
(mean=5.07) indicates that despite shopping activities, the local culture can still be experienced
by the visitors through opportunities to interact and encounter with the local people.
The vendors' nature of business

Since the market’s operation of nearly 50 years ago, 10 out of 19 of the interviewed vendors have
conducted their businesses there for more than 20 years (Table 4). Most of them sell
merchandise that is common to a public market, such as fruits, vegetables, herbs, spices and
local food.

Table 4: Vendors’ profile and businesses.
Years of business No. of vendors Products
40-48 years 4 vendors Fruits and vegetables; souvenirs; herbs and spices
20-30 years 6 vendors Dried fish crackers (keropok); grocery products; mixed goods;
gold
10-19 years 6 vendors Traditional food (kuih-muih); plastic ware; mixed goods; dried
fish crackers; snacks and candies; Keris
Less than 10 years 3 vendors Batik; honey; dried fish crackers
Eight of the vendors informed that they inherited their businesses from their family. For instance,
a fish cracker vendor who has conducted business in the market for 30 years took over the stall
from his brother. Another vendor inherited the business of selling fruits, vegetables, and other
food from his mother, who started to sell the products in 1967 when the market began to operate.
There is also a vendor who inherited his father’s herbs and spice business of 53 years, where the
business originally started elsewhere before the market was built. These findings are integral to
studies on developing public markets and traditional markets, as they reveal the rich intangible
heritage of the business traditions in the market. According to Beattie (2008) in his study of the
Indian bazaar, the market is about the relationships between the people: vendors and their
suppliers, vendors and other vendors, and vendors and customers. These relationships over time
establish a sense of trust between the vendors and their customers. However, Beattie noted that
this ‘long-standing’ relationship of a family-based business might limit the ‘hybridity’ of a bazaar,
where it might be difficult for new families to venture into business.
Based on the interviews, the other eleven vendors started their businesses on their own, which
means the businesses are not inherited. For example, the batik seller in the interview has only
operated in the market for two years after he moved back to Kuala Terengganu from Kuala
Lumpur. His length of involvement in the market is considered new, compared to other batik
sellers who have had a longer engagement. The existence of new vendors in Pasar Payang
suggests that people see an opportunity for their businesses to develop, which reflects the
economic potentials of the market.
Products and customers

11 out of 19 vendors reported that their products are locally sourced from around Terengganu.
Such products are the dried fish crackers, batik, fruits and vegetables, traditional food, herbs and
spices, and souvenirs. The dried fish crackers were made by the locals from around the state, as
fish is one of the main local marine products. Batik, a traditional hand-painted fabric, is also
sourced from local batik producers. Traditional local food, such as a range of sweet delicacies
(kuih-muih), are sent to the market by locals who prepare them from home or their shops
elsewhere. Herbs and spices, such as the mixture used to make a traditional glutinous rice meal
called nasi dagang, are also obtained locally. The vendors sought after local products primarily
due to availability, convenience, and affordability. These products are also sold because they are
in demand from the local people. In a study by Roininen, Arvola and Lahteenmaki (2006), it was
found that people perceived local products to support the local economy and contribute to the
local people’s businesses. This suggests another factor that contributes to the products’
prolonged existence in the market over time. Additionally, products that reflect the local arts and
crafts, such as clothing, batik and songket, are also considered as cultural heritage.

The majority of the vendors also expressed that they have regular customers who would
repeatedly come back to buy from their shops. The vendors’ report corresponds to the visitor
survey data that indicates more than half of the visitors were returning visitors. The types of
products sold by the vendors match the visitors’ expectations and needs, whereby visitors see
the market as a place to get authentic local products, such as nasi dagang and kuih-muih, which
are specialities of Terengganu. One of the grocery vendors voiced that the market’s traditions
should be continued, such as the tradition of selling from the baskets, the layout, and the setting.
The plastic ware and the gold vendors expressed that the market’s image and its layout should
be maintained as close to its current “market” look. They are concerned that if the market
becomes too modernized and looks like a shopping mall or a supermarket, it would diminish the
heritage values of the place. The plastic ware vendor further added that at the market, customers
are their friends and vendors talk to each other. For him, this kind of interaction cannot be found
at the supermarket. This finding relates to the data from the visitors’ survey, where they regarded
interactions with the market vendors to be a significant part of their experiences. The products,
social interactions and ambiance found in the market are the qualities that shape people’s
perception of the market’s image and their experience. This finding is congruent with a study on a
night market in Taiwan, where Lee et al. (2008) found that the market’s image is constructed by
the visitors based on food, products and atmosphere. As such, both the tangible and intangible
qualities of the market play a vital role in shaping the market’s image to its visitors, particularly for
markets that are recognized for their cultural values and tourism potentials.
DISCUSSION
It is evident that for Pasar Payang, the local products are the vital component that contributes to
the cultural qualities and attraction values of the market. Products are the core business of any
market. For markets that grow to be known for its local culture, then the local products are its
heritage. According to Wang (1999), visitors seek for this ‘authentic’ experience during their role
as a tourist. Their ‘liminal experience’ allow them to take part in a ‘non-ordinary’ activity that is
different from their daily lives. The tendency for a visitor to notice some specific items or products
during their travels has been widely discussed in tourism literature. The notion of experience is
often associated with a sense of uniqueness and difference that the place offers (MacCannell,
1976; Selby, 2004).
The challenge, however, is in sustaining the production of the local products that require specific
local knowledge. The sustainability of the market’s operation requires a wide range of
infrastructure that goes beyond the market site (Zakariya, 2015). For example, vendors who sell
traditional food not only rely on their skills and recipes to sustain the local culinary culture, but
also on the continuous appreciation of the younger vendors and visitors towards the local food.
With the incoming of globalized trends and changes in lifestyles among youth, traditional family
businesses may not be able to thrive as they have been in the last fifty years. In a study on
sustaining the Malay traditional food among youth, Hamzah et al. (2015) identified six factors that
can influence the continuance of cultural heritage: influence of family, cultural values and
personal values, the knowledge inherited from earlier generations, motivation to get involved,
incorporating parts of the traditions as a way of life, and benefit to one’s income and living. These
factors are also relevant to other types of local products such as the batik and songket, the
production of dried seafood, crafts, and others. This is where cultural incubators and smart
partnerships with the vendor associations, the government, young entrepreneurs, NGOs and
others can come into place to provide training and support to help grow and sustain the local
businesses (Grodach, 2011).
The cultural qualities of the market were also found to be present in its physical setting. In the
analysis, the building’s aesthetic value was not as strongly regarded to shape the market’s image

compared to its local products. Nonetheless, it is important to understand that the built
environment influences the market’s operation and atmosphere. Market studies have found that
physical settings influence people’s utilization of spaces and their experience (Kim et al., 2004;
Mohd et al., 2014). The intricate and complex fabric of the market’s physical qualities contributes
to the atmosphere of the market. Therefore, to position the market as a cultural attraction, there
needs to be a multi-scale approach in planning and designing the market spaces. It is imperative
to appreciate how the market operates from the outside to the inside, from the scale of the city to
the street and into the market spaces. When these core qualities are in place, then enhancement
of the market’s architecture and landscape can be implemented to reinforce the market’s local
image from the outside and the inside. The cultural vitality of the market can further be sustained
through incorporating creative approaches that are in line with contemporary trends. Some
examples are such as organizing food festivals, proposing an in-house gallery to spark interest
and educate visitors about the local products, and creating customized market tours. Some of
these approaches have already been implemented in renowned markets in other parts of the
world, and there is undoubtedly a potential too for Pasar Payang.
CONCLUSION AND RECOMMENDATION

This study has examined and discussed the tangible and intangible aspects of the market that
contribute to its identity as a cultural place. The sustainability of a market depends strongly on the
people and the products, just like any other commercial space. Still, it is evident throughout
history that what sets the market apart from shopping complexes is its strong link with the local
culture. While development changes are inevitable, there are still ways to sustain the tangible and
intangible cultural qualities of the markets throughout its redevelopment process and in the future.
Based on the research findings, this study recommends three approaches in sustaining the
cultural vitality of urban public market. First, the community identity of the market and its sense of
place need to be identified to determine its uniqueness and significance. In the case of Pasar
Payang, the local products and the local culture were found to be the market’s strongest assets.
Therefore, efforts should be made by the vendor association and the local authority to
continuously provide a support system to facilitate the growth of the local businesses. Second,
market venues need to have spaces and activities that can create opportunities for cultural
participation. For instance, the vending spaces should be designed in a way that encourages
social interactions among the vendors and the visitors. Even though Pasar Payang might have a
new look in the future, nonetheless, some of the market spaces can be adapted from time to time
for food preparation, crafts demonstration or events, as a way of attracting visitors to participate
in the cultural activities. Third, the cultural vitality of the market can be sustained through the
development and support of the local businesses, especially those that sell local products. The
continuity of local businesses is vital to the operations of the public market because,
fundamentally, the market is a place for trading. Finally, this paper concludes by underlining that
a multi-dimensional and an interdisciplinary approach are essential in offering a broader solution
to tackle the challenges of the urban public market in sustaining its cultural vitality.
ACKNOWLEDGEMENTS
This study was funded by the Fundamental Research Grant Scheme from the Ministry of Higher
Education Malaysia. The authors would like to thank the research assistants involved in this
study, Muhammad Hazrin Abd Ghapar and Siti Zulaikha Mohd.

APPENDIX A.
APPENDIX B.

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__________________________________________________
AUTHORS
Khalilah Zakariya
Assistant Professor, PhD
International Islamic University Malaysia, Kulliyyah of Architecture & Environmental Design
Email address: khalilah@iium.edu.my
Zumahiran Kamarudin
Email address: zumahiran@iium.edu.my
Nor Zalina Harun
Email address: zalina@iium.edu.my
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Article in International Journal of Architectural Research Archnet-IJAR · March 2016

Khalilah Zakariya Zumahiran Kamarudin

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SUSTAINING THE CULTURAL VITALITY OF URBAN PUBLIC MARKET

Khalilah Zakariya*, Zumahiran Kamarudin, Nor Zalina Harun

*Corresponding Author’s email address: khalilah@iium.edu.my

Keywords: Culture; Heritage; Markets; Urban Tourism

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Positioning markets in the historical and current context

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The case study

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RESULTS AND ANALYSIS

The visitors’ profile

Motivation of the visit

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Table 1: Motivation of visit according to market’s qualities.

Local products 62.6%

Interesting and well-known 49.3%

Local culture 47.3%

Affordable products 19.7%

Quality products 7.8%

Interactions with the locals 7.8%

Specific services 4.6%

Table 2: Priority in purchasing market products.

Local food 5.87

Clothing (batik, songket, etc.) 5.61

Seafood (dried, fresh, processed, etc.) 5.08

Household items 4.99

* Mean range 1.0 (lowest) to 7.0 (highest)

Cultural experience of the market

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Table 3: Visitors’ cultural experience of the market.

Index of qualities Mean Index of qualities Mean Index of qualities Mean

MARKET’S IMAGE VISITING EXPERIENCE SHOPPING

* Mean range 1.0 (lowest) to 7.0 (highest)

The vendors' nature of business

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Table 4: Vendors’ profile and businesses.

Years of business No. of vendors Products

Less than 10 years 3 vendors Batik; honey; dried fish crackers

Products and customers

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CONCLUSION AND RECOMMENDATION

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