Professional Documents
Culture Documents
Effects of The Government Transformation
Effects of The Government Transformation
AM228
ADS509
S3BA3F
ASSIGNMENT TOPIC:
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1 ACKNOWLEDGEMENT i
2 INTRODUCTION 1
THE SOCIETY
4 CONCLUSION 20
5 REFERENCES
6
APPENDICES
ACKNOWLEDGEMENT
Assalamualaikum w. b.t.
Bissmillahirrahmanirrahim
Alhamdulillah, we want to praise Allah s.w.t for giving us an opportunity to complete this
assignment. We are grateful to Allah because of his mercy and his endowment, all our works and
cooperation to prepare this assignment has been successful and finally completed.
First of all, we want to express our thanks to our beloved lecturer Madam Siti Melinda binti
Haris. With her guide and support we can finish this assignment and also her willingness to give
advised, ideas, comment and information in order to complete this assignment successfully.
We would like to thank our friends,especially the members BA 3F which helped us a lot,
giving us support and advice in order to complete this assignment. Here, we want to thank to our
parents that always give us moral support, advise and encouraged us to do the best for this
assignment.
Last but not least, we would like to thank to those who involved directly or indirectly to
helped us in this assignment. We appreciate it for their help and contributions. Thank you very
much.
1.0 INTRODUCTION
Minister Dato’ Seri Najib Abdul Razak. The government had set out two objectives in this
programs which are priorities that most to the citizen of Malaysia and delivering fundamental
changes on a nationwide basis (PEMANDU, n.d). Thus, GTP is a programs which focus more on
the matters that people concern and the government itself wanted to be better in delivering basic
needs and changes to the citizen of Malaysia. As we know, Tun Dr. Mahathir has launched
Vision 2020 in 1990 with the purpose to make Malaysia fully developed country. Hence, GTP is
one of the way established by our current Prime Minister in achieving the Vision 2020. So
basically, GTP is all about the transforming the nation in order to bring the country more
advances, just society with high standard living for all. Dato’ Seri Najib once said “I am
confident that this Government Transformations Programme (GTP) Roadmap is what we need to
help chart our path towards Vision 2020. It details a bold and unprecedented programme to begin
to transform the Government and to renew the Government’s focus on delivering services to the
In order to achieve the objectives, seven National Key Result Area (NKRA) were
introduced. There are reducing crime, fighting crime, improving students outcomes, raising
living standard of lower income household, improving rural basic infrastructure, and improving
urban public transport, These seven NKRA will be led by 6 Minister respectively. Such as
Minister of Home Affairs, Minister in the Prime Minister’s Department, Minister of Education,
Minister of Woman, Family and Community Development, Minister of Rural and Regional
Development, and Minister of Transport. The NKRA were chosen based on people priority and
There are 3 phases in GTP. The first phase is GTP 1.0 : The First Horizon which was
introduced in 2010. The aim of course to make the transformation and at the same time
introducing the changes to the citizen. Second phase is GTP 2.0 : Enhancing Change. It was
officially kicked off in 2013. The purpose is to improve and expand the GTP 1.0 meaning that in
this phase the government enhance the transformation. Finally GTP 3.0 : To The Future and
Beyond. The third phase will operate from 2015 until 2020. In this phase government establish
new innovative ideas which make prioritize people needs. Besides, government also will focus
Generally, GTP is divided into two which are GTP 1.0 and GTP 2.0. For GTP 1.0 of
Education NKRA, there are five programs to enhance the productivity of the students, such as
increasing preschool enrollment rates, ensuring basic Literacy and Numeracy Skills (LINUS),
new deals for Principals and Head Teachers and last but not least, identifying and rewarding
Before the implementation of GTP, children in pre-school have less confident, less
creative and innovative. The first program under NKRA by government is increasing preschool
enrollment rates. The importance of pre-school education, giving children a head start once in
primary school is well documented. Besides, pre-school and early childhood education improves
cognitive development leading to stronger learning outcomes throughout a child’s life and it is
also critical to ensuring an equal head start for all children irrespective of socioeconomic
background (PEMANDU,2009)
Basically, the pre-school students are the students who have the early education before
entering the primary school. The implementation of this program will help them to gain
experience before starting with the primary school. However, in GTP 1.0 government has set a
goal to raise the pre-school enrollment rate of children while the GTP 2.0 will see, the initiative
to improve pre-schools enhanced and it will also look to improving the quality of pre-schools by
and numeracy skills by the implementation of LINUS. The implementation of the LINUS
programme, which was set up to screen literacy and numeracy skill levels as students passed
through the first three years of primary school, has seen significant results. In addition to the
screening process, the LINUS program also provided remedial help for students identified to be
falling behind. However, the success of the LINUS program in the GTP 1.0 showed the
enormous impact early literacy and numeracy education can have on ensuring that all school
and motivate educators in choosing best performing schools by giving them reward. Basically,
HPS was identified through a stringent assessment that looked at the school’s academic and non-
linkages. The recognize of high performing school will enable them to receive a grant of RM
700,000 which as well additional financial and curricular autonomies. However, the recognized
school will be more accountable towards the excellent achievement in order to maintain the
The HPS NKPI aims to create world-class schools each with their own unique character.
These 20 HPS comprise 14 secondary schools and 6 primary schools, which are located in
various states across the country. Those HPS will be chosen based on their area of specialty.
Furthermore, NKRA also introduce the incentives towards new deals for Principals and Head
Teachers. An incentive culture where Head teachers/ Principal and teachers will be rewarded in
terms of financial and non-financial. The proposed reward to the top 2% of head teachers and
principals is expected to result in improvements in student outcomes. This is the main objective
of implementing this incentive as well. An incentive culture where Head Teachers/Principals and
teachers are rewarded for performances will spur Head Teachers/Principals to innovate, improve
Research has shown that the achievement of students has been increased which the goal
set for LINUS is to ensure that 95% of schoolchildren in Primary Two would meet basic literacy
and numeracy benchmark by 2010, but the actual results surpassed this target. In 2011, 97.5% of
the screened students in Primary Two were shown to possess basic literacy skills, while 98.6%
possessed basic math skills(Teo-Education, 2012). In addition for High Performing School, SK
Convent Kota Perak has received the award in the area of specialty of artistic performance and
language spoken activities. Besides, for secondary school, the example of secondary school
The high performing school has been rewarded the area of specialty in terms of
leadership and innovation and invention. These incentives have impacted on the performance of
the 20 HPS, resulting in better students’ outcome and the aim is to ensure they maintain their
high quality standards. By creating a performance culture in schools and providing incentives,
schools in the Band 1 category will compete to be among the next batch of HPS, achieving the
objective of lifting the overall performance of the schools. Moreover, the original target of this
initiative was to recognize and reward 50 HPS by the end of 2011, but the actual number of
In 2010, the Primary School achievement for Head Teachers exceeded the target of 2% of head
teachers receiving rewards, when 7.7% of head teachers of primary schools nationwide received
the new deals targets. However, not only head teacher/principal who would receive the award,
but other teachers and support staff from those schools also included. More specifically, high-
achieving principals and head teachers are offered a cash incentive of RM7,500 while teachers in
their schools are also rewarded. The top 5% teachers within the same schools will receive
Public Transport is the transport that has been used by the citizen in Malaysia,
particularly in the urban cities. Urban cities can be said as the capital city of each land in
Malaysia. It is a necessity of the citizen as most of the citizens used it as a transport for them to
travel to another place as some of the public transport users do not use their own vehicle to travel
from one position to some other. According to Cambridge Dictionary Online, public transport is
a system of vehicles such as buses and trains that run at even times on set itineraries and are
employed by the public.Hence,urban public transport is a need for the community living in urban
areas.
Under the GTP 2.0,which the focus is on enhancing the bus system,enhancing the rail
enhancing the bus system,it includes the efforts on establishing city-bus service within the CBD,
reorganizing the stage bus and feed bus network, monitoring bus lanes and stage bus drivers,and
implementing the Bus Rapid Transit (BRT).Next,on the elements of enhancing the rail
system,enhancing the KTM Komuter, extending the Kelana Jaya and Ampang LRT lines and
increasing. In the urban area,such as in the Klang area specifically,the traffic jam is a must to be
faced every day. According to Irsyad(2015), the city of Kuala Lumpur is not complete without
the traffic jam. Hence,in order for the workers who worked in Kuala Lumpur to reach to their
working place, they have to be escaped from the hectic traffic jam every single day.Thus,the
public transport will be one of their alternatives to survive from it.The importance of the urban
public transport is as the alternative to be escaped from the traffic jam. In addition,according to
SPAD chairman Tan Sri Syed Hamid Albar as cited by Irsyad (2015),the Land Public Transport
Commission(SPAD) had carried out a survey in 2012 and 2013,and the statistics involved all
infrastructure ranks 17th among the world countries (Porter and Schwab,2008,cited by Almselati,
O.K Rahmat, & Jaafar, 2011). Hence,it indicates that the urban public transport is ready to make
some efforts to move forward to the next level for the purpose of the community.(Figure 2.2.4)
Next, the use of urban public transport will tend to help in reducing the global warming.
the amount of sunlight that passes into the earth. However, in the aspect of economy, as the
Malaysian’s economy has been rising up year by year, so as the high cost of living of the
Malaysian society. According to the World Bank (2008) as cited by Almselati, O.K Rahmat, &
Jaafar, (2011), by 2008,the statistics has shown that the urban population of Malaysia is about
49.9%.In addition,132 people per 1000 people have access to car and the urban population has
improved sanitation facilities about 78%.Thus,most of the Malaysian can own their own private
vehicle.The urban population growth is affecting the success of transport sector in the concerned
vehicles and it will bring less harm to the society.(Refer to Figure 2.2.1)
Thus,there are some issues arisen that boost the government on the implementation of the
Transformation Program(GTP), it was stated that the public transport in Malaysia is very weak
and poor. Thus,about 24% increase of private transport usage was observed between the years
1985-2005 (Lynn and Boyle, 2008, as cited by Almselati, O.K Rahmat, & Jaafar, 2011). On that
current of time,the concern on the pedestrian,bicycle users and bus users are not taken into
arisen were on the waiting time, ticketing systems and frequency of trains.Based on the problems
on the waiting time,there is a study conducted in the journal entitled, ‘User Perceptions of Rail
Public Transport Services in Kuala Lumpur, Malaysia: KTM Komuter,’ it has been reported that
the maximum waiting time is 150 minutes.The first train during the peak hours(morning and
evening peak hours) were not being able to be catch up by half of the consumers and they had to
wait for up to the third train to continue their journey (Aqilah, Syahriah , Mariana, & Mansor,
has made some efforts in order to curb the issues stated in the previous paragraph.The alternative
implemented by the government is by enhancing the KTM Komuter.There are several areas of
enhancement to improve the services of the KTM Komuter that has been identified in GTP
increase the reliability and efficiency of the KTM.Furthermore,this alternative has achieved the
increment of KTM Komuter on-time performance during the A.M. peak hours to 95% whereas
benefit for the society. GTP is not only effect on economic but also in society and education
field. This programme is to ensure that public services are achieving the Malaysian needs. The
There is another plan under the NKRA (National Key Result Area) which helps the GTP
Development means its processes that are improving the quality of economic base and life of
people who live in populated areas. Rural development are commonly been exploit by land
Development, Dato’ Seri Mohd Shafie Apdal. RD’s to ensure that the mostly of rural Malaysians
have access to basic facilities including clean water, electric sources, paved roads, and good
quality homes as well as economic opportunities under the programme. The minister of Rural
and Regional Development said that these RD’s are important to ensure that the rural
communities is not far away from the current development and it also gave the opportunities for
The government identify each and every road to be built or upgrade because it can facilitate the
transportation and enhance activities in rural areas. There is 35% that are live in rural areas
which is Sabah and Sarawak. Farming activity is the source of income of rural folks. So, the
improvement of upgrading road to the rural folks give them potential to increase their side
income for example, they able to buy more fertiliser for their farms and can sold their yield to
others. It also makes them easier if they had an emergency. As we know rural area before this
they have no proper roads so they have to walk and the clinic are far away from them (Refer to
Figure 1). So, that the improvement of communication system provide by government can help
to minimize their journey. 783.10 km of new roads were built for the rural area.
As a Malaysian we want to live in the country which is provides safety, free from corruption,
stable cost-living and continuous developed. Another transformation in rural development ideas
are electrifying the rural homes which is provides them with electric source that are most
important in our daily life. But there is some challenges when the distances from the electricity
generator transmission infrastructure can be very far especially in rural areas. So they come out
with solar hybrid power generation or micro hydroelectricity helped to provide electricity to
many villages in rural areas. The electric supply involve the traditional villages include long
houses in the remote areas of Sabah and Sarawak, Orang Asli villages in Peninsular Malaysia,
villages on islands as well as settlements in small estates, which are less than 400hectares (less
than 1,000 acres). 27,266 houses received the electric supply to their houses for the first time.
(Sooi, 2011) It also can help to prevent danger and crime to the society because the area more
safe. Many of them now have their own electrical items, which is television, washing machine
and refrigerators.
Previously,rural population is dependent on the river water, rain water catchment and wells. This
method is not always guaranteed clean and can carry diseases. RD provides of chlorinated water
that safe to drink and use for basic essentials. Water is very important to life. In addition, the use
of clean water contributes to the improvement of the health and sanitation of residents more
secures (Refer to Figure 2). There are more than 36,000 houses were connected with clean water
supply. With clean water supply, there will be better customer confidence in rural produce given
greater awareness of the water source. On top of that, a proper supply of water also improves the
existing irrigation system that is crucial to facilitate farming works, thus improving yields and
In our daily life basic infrastructure such as clean water supply, roads, supply of electricity and
comfortable homes is also important to build a better quality of life. An output of GTP under
Rural Development has helped achieve the objective of a Malaysians. Under the Housing Aid
Programme or Program Bantuan Rumah (PBR) initiative (Refer Figure 3), various district and
state level agencies have been recruited in the quest to identify needy households. House of
PPRT built for poor rural people to give a chance to feel comfortable and able to see the
development of the country. They have ability to improve their economic stability. If they have
comfortable place to stay they felt safe and can have the good relationship with neighbour and
also surrounded by clean place. It also can prevent the serious disease to be an epidemic disease.
(PEMANDU, 2013)
Based on Oxford English Dictionary Second Edition (2009), ‘corrupt means doing or
involving illegal or dishonest things in exchange for money’. Accountablity, transparency and
honesty are the main topics in the corruption problems. The public often questioned the
government integrity in handling their money where the government should know how to fully
utilized all the taxes that have been paid by the customers. In additional, political institution is
the most serious in corruption problems which this will be exposed to the public regarding the
abuse of power by the politicians. Therefore, in order to fight corruption not just in political
institution but to other aspects, the government ready to take initiatives and think out the box to
overcome it. Now, the government come up with Government Transformation Programme
(GTP) which under this programme there is NKRA or National Key Result Areas that focus on
improving urban public transport, reducing crime, reducing corruption, improving the quality of
education, improving rural infrastructure and improving the living standards of the poor.
According to The Star (2014), it was reported in 2009 that the number of corruption cases
was 700 cases. Besides, it was also reported that the corruption trials taking too much time,which
it takes 8 and a half to 15 years to complete. Therefore, the government takes an action where the
corruption trials have to complete within one year period. This is because the conviction rate will
be decreases if they took too much time to complete the case because the witnesses forgotten
what already happened and some of them already passed away way before they can investigation
deeply. Plus, taking 8.5 to 15 years will weaken the investigation as well. All this happened
before the implementation of GTP and this lead to fighting corruption as one of government
activities. The most important is people still do not believe that government can handle those
‘Name and Shame’ Database was one of the effort from the government in order to
control the number of backlog cases in Malaysia. Through this method, Malaysian Anti-
Corruption Commission (MACC) will list all the names, identity card and pictures those who
have convicted in the corruption cases. The revelation of those convictors will be published to
public. This has been practiced since the implementation of GTP. Therefore, the public will be
exposed those who involved in corruption and this will give lessons to the public as well. This
shows that the government is in serious mode where fighting the corruption will always be the
main focus(PEMANDU,2009).
Moreover, when fighting corruption was introduced as one of the main key areas, it was
found that corruption was the second biggest problem in Malaysia after economy. ‘In addition to
having to bear with public humiliation, offenders listed on the database also faced more practical
consequences. ‘The US embassy, for example, decided to use the list to bar the issuance of travel
visas to listed offenders, thereby curbing their mobility. Other embassies are expected to follow
the lead of the US government.’ Any parties taken the bribe as this will help the government in
order to ensure that there will be no misconduct whether from public or those who hold high
position. Actually that will fasten the process in order for the government in reducing of the
Moreover, the latest, the government has come up with new programme which is auditor
general online dashboard or what they called AG’s Online Dashboard. ‘This initiative will set up
an online dashboard that monitors the actions taken on issues raised by the AG report. The aim
here is to promote transparency and to induce pressure on the relevant authorities to act on
outstanding issues.’ The reason that lead to the establishment of AG’s online dashboard is
because there was no action taken by the government in order on issues raised by AG report. In
additional, people still doubt whether the government able to take serious action on solving the
backlog cases. Therefore, what can be conclude is the Malaysian citizens take this as serious
issues while they questioned as the government what they have done in order to combat the
issues (PEMANDU,2009)
Other than that, the MP’s or the members of parliament will be given training in order to
ensure their effectiveness in handling public’s money as they hold the responsibilities to do so
and also the representatives of the public. 42% of Malaysian citizens believe that those who
involved in corruption cases were politicians. It aimed is to create further awareness and improve
MP’s understanding the corruption related to offences, penalties, impact and effect.
(Nkracorruption,n.d.) three main modules focus for the training which is enforcement, code of
ethics and political financing and they will undergoes for three hours training. Even for the new
MP’s that are going to compete in the election has to go for training to ensure they were aware of
level of responsibilities and accountableness towards the citizens. This training automatically
increase the moral and ethics of the MP. As the matter of fact, the politicians are the public
figure where anything they did will be exposed to the public and imagine when their action was
publicized, the public will started to doubt the government abilities in administer the country and
According to The Star (2014), ‘the 2014 CPI table, compiled by the anti-corruption
watchdog transparency international (TI), saw Malaysia scoring 52 points out of the full 100
points. based on scoring method, a score of 0 would ignify a very corrupt country while a score
of 100 would signify a very clean country.’ This result cannot be achieve by Malaysia if there
were no initiatives taken by the government. The government grabs many opportunities as
possible in order to achieve vision 2020. The efforts taken by the government is actually to clean
the corruption activities not only among the politicians also those who work for private and
public sector. This is the effect after few initiatives taken by the government under the
implementation of GTP in order to fight and combat corruption issues. According to Bernama
(n.d), ‘14 Special Session Corruption Courts established throughout Malaysia, coming into
operation on 16 February 2011 to speed up trials and clear backlogged cases.’ This is also one of
the success by the government where the establishment of special corruption courts were also
one of government initiatives in fighting corruption. Through this court’s establishment, in a year
Nowadays, the amount of crime in our country increase drastically by years and it will be
effects to all people especially in term of their safety. The incidence of crime also will give huge
impact on economic development and quality of life because crime and fear of crime affects
quality of life, which is sometimes involving devastating effect. Furthermore, crime also affects
all people regardless of age, gender, race, religion or wealth. Thus, the government take
initiatives to reduce crime by a sense of security which is put national security at the highest
level through the National Key Result Areas (NKRA) Reducing Crime. As we know, reducing
crime under NKRA is led by the Ministry of Home Affairs which involve process of fighting
crime, crime pursuing and arrest, trial of offender, rehabilitation and many more. The
implementation of NKRA of reducing crime has divide by three parts which are GTP 1.0
reducing crime in years 2010-2012, GTP 2.0 reducing crime in 2013-2015 and now GTP 3.0
Under NKRA reducing crime GTP 1.0, there are four key areas of focus followed by the
concern from public. Firstly, reducing reported index crime is composed of 14 categories of
serious crimes that occur frequently and serves as the main index to the amount of total crime in
Malaysia. Moreover, the targeted goal of the GTP 1.0 was to achieve a 5% reduction in overall
reported index crime annually from 2010 to 2012, but the actual results easily surpassed this
target after reducing index crime by 15% in 2010 and 11% in 2011 (PEMANDU, 2011). It also
involved reducing index crime including case of motorcycle and car theft, house break-ins and
others. According to Bernama on 2014, our Prime Minister Datuk Seri Najib Tun Abdul Razak
stated the national crime index has been reduced to 40 per cent within five years of the
Government Transformation Programme (GTP). The vehicle-theft had been reduced to 20 per
cent and the crime trend showed a drop since the NKRA was introduced. Also, he clarified that
the cooperation between the police, local communities and government agencies would extra
strengthen the cooperation and ensures a peaceful environment for the people in our country.
Next, reducing reported street crimes are highly visible and more to preserve public
feelings of fear and insecurity like snatch theft, robbery and others. The first target for reducing
street crimes in first year is by 20% and it already achieved the target. Next, they continuously
increase the target after they had achieved for what they had planned until now. The goal is to
reduce street crime by a further 5.3% in 2012. The Safe City Programme, built on CPTED
(Crime Prevention through Environmental Design) principles, is credited for having greatly
Thirdly, by improving the justice system, it will raise public confidence and it help our
people more satisfy for what they had done. According to Performance Management & Delivery
Unit (PEMANDU), 2011, another strategy is increasing public satisfaction with police
performance is one of crucial component in reducing crime as the people trust and cooperation
with the police can only be secured with increased satisfaction of the latter’s performance.
Encouragingly, this change in perception was also mirrored in external studies conducted by both
national and international bodies. The improvement involved the satisfactions by the customers
which are people who had a services, development of counsellings in the police station,
implementation of online system police reports and many more. It will comfort people having
By having NKRA strategy for reducing crime, we know that there are advantages and
disadvantages that they got. First and for most, we go through the advantages of reducing crime
is increasing the people sense of safety. The government efforts towards ensure the safety of
people in our country is involved in many ways. They always make counsellings, activities and
engage with the public to make sure the safety of every one of them. Police officers can
participate by walkabouts and analysis in commercial areas or hot spots, streets and residential
areas because there are a lot of people and it will have many crimes happen. From the
participation of police officers, it will motivate others associations and people to give
cooperation together to reducing crimes in the areas, then, it can shows and prove to society that
PDRM’s officers could tackle the crime and give full commitment for this strategies. We can see
the result of reduced in street crime reduced by 40.6% while reduction of index crime decreased
Next, it will encourage volunteers and communicating with society to let them reports for
what happen in society. People who feel want to help the police office to fight crime is more
generates to feel secure in environments and areas. There are many associations that can help and
cooperate with police officers like Skim Rondaan Sukarela and Rakan Cop and work with
groups, such as Residents Associations (RAs) and Rukun Tetangga, to attach the drives of their
members into fighting crime (GTP Roadmap, n.d). Then, increased communication about crime
prevention and crime enforcement through a broadcast and collaborating media will help the
society to reduce its fear of crime, engage with the PDRM directly and reduce its exposure to
criminal acts. Through the broadcast and media such as news online, print, radio/ television and
many more can easily inform and give latest update for what happen around them. Confirmation
news and crime will be make sure by PDRM and it will published to let people in society know
the latest information that happen around them. It also was one of the advantages if there is
As a conclusion, we can see that GTP had give positive impact towards the society today.
Based on the research done, in 2011, 97.5% of the screened students in Primary Two were
shown to possess basic literacy skills, while 98.6% possessed basic math skills. In addition in
rewarding High Performing School (HPS), our government has identified 52 HPS in 2011. GTP
can be seen really effective towards community when incentive towards new deals for Principals
and Head Teachers was introduced whereby 7.7% of head teachers from primary schools
nationwide received the new deals targets and this has surpassed the target which government
only target 2% of them will received the incentives. This shows that the teachers work really
hard in improving students outcomes. Secondly, in 2012 and 2013 the land transport system had
improve time to time. As we know, public transport is as the alternative to be escaped from the
traffic jam and it can reducing the global warming Thirdly, after GTP has launched, rural area
new roads were built to ease their communication system, 27,266 houses received the electric
supply to their houses for the first time. (Sooi, 2011) and more than 36,000 houses were
connected with clean water supply. Next, 75% of corruption trials have been completed after the
establishment of special corruption courts. The initiatives government took in reducing crime has
motivate others associations and people to give cooperation together to reducing crimes in the
areas. There are many associations that can help and cooperate with police officers like Skim
Rondaan Sukarela and Rakan Cop and work with groups, such as Residents Associations (RAs)
and Rukun Tetangga. We can see the result of reduced in street crime reduced by 40.6% while
reduction of index crime decreased 9.8% after the implementation of Government Transfomation
References
Online Journal
Almselati, A. S., O.K Rahmat, R. A., & Jaafar, O. (2011). An Overview Of Urban Transport in
Malaysia. The Social Sciences, 6(1), 24-33.
Aqilah, K. U., Syahriah , B., Mariana, M., & Mansor, I. (2014). User Perceptions of Rail Public
Transport Services in Kuala. Procedia - Social and Behavioral Sciences, 566-573.
Borhan, M. N., Syamsunur, D., Norliza, M., Muhamad Razuhanafi, M., Amiruddin, I., & Riza,
R. A. (2014). Predicting The Use of Public Transportation:A case study from Putrajaya,Malaysia.
The Scientific World Journal, 2014, 9.
Books
Steel. M (2009). Oxford English Dictionary Second Edition. Oxford Fajar Sdn. Bhd.
Selangor Darul Ehsan.
Sooi, C. C. (2011). Improving The Rural Landscape. Malaysian Business, 7-8.
Internet Sources
PEMANDU, P. M. (2013). Improving Rural Development Overview. Retrieved 4 23, 2015, from
Gorvernment Transformation Programme (GTP): http://www.pemandu.gov.my/gtp/About_GTP-
@-Contact_Us.aspx
Performance Management Delivery Unit (n.d) Fighting Corruption: MP’s Or The Members Of
Parliament.(access on 23 may 2015) from
http://www.pemandu.gov.my/gtp/Fighting_Corruption-@-
GTP_2@0_Fighting_Corruption.aspx#sthash.1GKFjgcN.dpuf
Performance Management Delivery Unit (n.d) Fighting Corruption: AG’s Online
Dashboard.http://www.pemandu.gov.my/gtp/Fighting_Corruption-@-GTP_2@0_
Fighting_Corruption.aspx#sthash.1GKFjgcN.dpufAs (access on 23 may 2015)
Performance Management Delivery Unit (n.d) Fighting Corruption: Name And Shame
Database. http://www.pemandu.gov.my/gtp/Fighting_Corruption-@-GTP_1@0_Fighting_C
orruption.aspx#sthash.EEXRkz0J.dpuf (access on 23 may 2015)
http://www.thestar.com.my/News/Nation/2014/12/04/Better-showing-by-Malaysi a-in-
Corruption-Perception-Index/ (access on 23 may 2015)
Reducing Crime. (n.d.). Retrieved May 23, 2015, from Government Transformation Program:
http://www.pemandu.gov.my/gtp/Reducing_Crime-@-
GTP_1@0_Reducing_Crime.aspx#sthash.IoMzqunJ.dpuf
APPENDICES
Figure 1: The Upgrading of Road at the Rural Areas at Pekan Bario in Miri
Figure 2: Dato’ Seri Mohd Shafie Apdal lauching the Clean Water Supply Programme at
Figure 3: Before and After Kampung Atas Air, Semporna received their electric supply and
newly- rebuilt
house for them
The statistic after implement the Rural and Development Programme
The Result after the Rural and Development been implemented by government to Sabah and
Sarawak Residents.
Graph 2.2.1: The Graph on the Urban Population of Malaysia