Republic of the Philippines

Cagayan State University

College of Arts and Sciences
DEPARTMENT OF ARTS AND HUMANITIES
Carig Campus
REVISED CURRICULUM FOR BACHELOR OF SCIENCE IN INDUSTRIAL AND
‘ COMMERCIAL COMMUNICATION (BSICC)
Specialization Track on Service Management for Business Process Outsourcing
Effectivity: AY 2020-2021

Reference: CMO No. 34, s. 2012 “POLICIES, STANDARDS & GUIDELINES FOR
SPECIALIZATION TRACK ON SERVICE TRACK ON SERVICE MANAGEMENT FOR
BUSINESS PROCESS OUTSOURCING(BPO)

TESDA REQUIREMENTS FOR MEDICAL TRANSCRIPTION

(PROMULGATED FEBRUARY 2004)

First Year
1st Semester
Course Course Title Pre- Lec Lab Units
Code requisite
ELP 101 English Language Proficiency 1 3 3
GEC 101 Art Appreciation 3 3
Euthenics
ICC 55 Principles of Advertising and Promotions 3 3
ICC 56 Introduction to Public Relations 3 3
ICC 57 Digital Publishing 3 3
PE 1 2
NSTP 11 3
Total 23

First Year
2nd Semester
Course Course Title Pre- Lec Lab Units
Code requisite
Fil 11 Masining na Pagpapahayag Fil 11 3 3
ELP 102 English Language Proficiency 2 ELP 102 3 3
ICC 60 Local Language 3 3
ICC 63 Integrated Media Advertising 3 3
ICC 64 Events Planning 3 3
ICC 65 Principles of Persuasion 3 3
PE 2 2
NSTP 12 3 3
Total 23
Exit Competency: Certificate of Completion in Advertising and Promotions

Second Year
1st Semester
Course Course Title Pre- Lec Lab Units
Code requisite
GEC 102 Mathematics in the Modern World 3 3

GEC 103 Science, Technology, and Society 3 3

GEC 107 Purposive Communication 3 3
ICC 66 Spanish 1 (Elementary) 3 3
ICC 67 Mandarin 1 (Elementary) 3 3
ICC 68 French (Elementary) 3 3
ICC 69 Structure of English ELP 101 3 3
PE 3 2

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 Republic of the Philippines
Cagayan State University
College of Arts and Sciences
DEPARTMENT OF ARTS AND HUMANITIES
Carig Campus

Total 23

Second Year
2nd Semester
Course Course Title Pre- Lec Lab Units
Code requisite
GEC 104 Contemporary World 3 3
GEC 109 Understanding the Self 3 3
ICC 71 Spanish 2 (Intermediate) ICC 67 3 3
ICC 72 Mandarin 2 (Intermediate) ICC 68 3 3
ICC 73 Theory and Practice of Translation ICC 62 3 3
ICC 74 Fundamental of Business Process 3 3
Outsourcing 101
ICC 75 Business Communication ELP 101, 3 3
ELP 102,
ICC 69
PE 4 2 2
Total 23
Exit Competency: Associate in Translation Services

Third Year
1st Semester
Course Course Title Pre- Lec Lab Units
Code requisite
ELEC 11 Computer 2 1 3
ICC 76 Call Handling 3 3
ICC 77 Quality Customer Service with Emphasis 3 3
on Personality Development
ICC 78 American Culture and Geography 3 3
ICC 79 Principles of Telemarketing 3 3
ICC 80 Fundamental of Business Process ICC 74, 3 3
Outsourcing 102 ICC 75
ICC 81 Service Culture ICC 75 3 3
23 1 24
Total

Third Year
2nd Semester
Course Course Title Pre- Lec Lab Units
Code requisite
ICC 82 Contact Center Technology and ICC 76, 2 `1 3
Campaigns ICC 78
ICC 83 Communicating with Style ICC 70 3 3
ICC 84 Introduction to Human Resource 3 3
Management
ICC 85 Introduction to Medical Transcription 3 3
ICC 86 Human Anatomy and Physiology 3 3
GEC 105 Life and Works of Rizal 3 3
GEC 106 Ethics 3 3
Total 24

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 Republic of the Philippines
Cagayan State University
College of Arts and Sciences
DEPARTMENT OF ARTS AND HUMANITIES
Carig Campus

Third Year
Summer
Course Course Title Pre- Lec Lab Units
Code requisite
ICC 87 600 Hours Contact Center OJT ICC 74, 6 6
ICC 75,
ICC 79,
ICC 80,
ICC 81
Total 6
Exit Competency: Diploma in Contact Center Services

Fourth Year
1st Semester
Course Course Title Pre- Lec Lab Units
Code requisite
ELEC Entrepreneurship 3 3
GEC 108 Readings in the Philippine History 3 3
ICC 88 Medical Terminology 4 year
th
3 3
standing
ICC 89 Laboratory Procedures and Equipment 4th year 3 3
standing
ICC 90 Pharmacology 4th year 3 3
standing
ICC 91 Medical Transcription and Styles and ICC 87, 4 2 6
Guides ICC 88
Res 11 Research 1: Methodology 4th year 3 3
standing
Total 24

Fourth Year
2nd Semester
Course Course Title Pre- Lec Lab Units
Code requisite
Res 12 Research 2: Thesis Writing Res 11 3 3
ICC 92 Medical Transcription Apprenticeship 4th year 6 6
standing
Total 9
Exit Competency: Bachelor of Science in Industrial and Commercial Communication

Prepared by:
FACULTY MEMBERS OF THE BSICC PROGRAM
Reviewed by: Noted by:
JOMEL B. MANUEL, PhD JANE R. SAMBRANA, PhD
Chair, Department of Arts and Humanities College Dean

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 Republic of the Philippines
Cagayan State University
College of Arts and Sciences
DEPARTMENT OF ARTS AND HUMANITIES
Carig Campus

Endorsed by: Recommending Approval

JULIUS CAPILI, PhD LIRIO GUDINA C. MANGAWIL, PhD
University Dean Director of Instruction

Approved by:

MARIDEN V. CAUILAN, DPA

Vice President for Academic Affairs

Evaluated by: Reviewed by:

SOFIA C. TAGUIBAO, PhD REY S. TUDDAO, MSIT
Education Supervisor II OIC-Supervising Education Program
Arts and Sciences Cluster Specialist

For comment/s or suggestions Doc Nats!

Removed from the list of major subjects
Introduction to Interpretation
History Writing
Phonology of English