Professional Documents
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EMBA Program
Research Methods and Quantitative Analysis
(BUSE 606)
Spring (2020 – 2021)
Lecture 3
Formulating and clarifying the research and
choosing research topic
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.2
Flowchart of Research
Problem Discovery Problem Selection of
and Definition discovery sample design
Sampling
Selection of
exploratory research Probability Non -
techniques
Probability
Editing &
Problem Definition
statement of research objectives
Coding
Data
Processing Data
and Analysis
Selection of Processing
basic research
Research method
Design Conclusion
Interpretation
and report of findings
Survey Experiment Observation Secondary
Interview Questionnaire Laboratory Field data Study Report
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.3
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.4
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.5
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.6
Appropriateness: is it worthwhile?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.7
Brainstorming
Scanning the media
Table 2.1: Most frequently used techniques for generating and refining research ideas
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.8
• Integrating ideas
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.9
• Use the „Goldilocks Test‟ (to decide if questions are either too difficult, too easy, too small, too big,
too hot or - just right)
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.10
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.11
• Example one: “An investigation into the use of electronic banking in Asia”
• Absolutely massive!!! Totally unresearchable
• Example two: “The impact of the Internet on banks and customers and whether this use will increase
in the future or not?”
• More than one question. Too big a topic. Unclear and ambiguous. Unresearchable
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.12
Topic Question
• Internet banking • What impact has Internet banking had on bank tellers in Jeddah?
OR
• To what extent does Internet banking increase customer use of other
banking technologies in Taipei, Taiwan?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.13
Table 2.2 Examples of research ideas and their derived focus research questions
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.14
Useful techniques:
• Use the „Russian Doll‟ principle to reach the essence of the question
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.15
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.16
S pecific
M easurable
A chievable
R ealistic
T imely
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.17
Research Question:
• Continuous improvement as a facet of change management at Aramex, KSA.
Research Aims:
• To understand contemporary literature on continuous improvement
• To understand contemporary literature on change management
• To investigate the current approach to change management at Aramex
• To draw conclusions and make recommendations for incorporating continuous improvement
into how Aramex manage change – based on aims one, two and three
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.19
• A theory is a formulation regarding the cause and effect relationships between two or more
variables, which may or may not have been tested.
• Asking for opinions and gathering facts – „What' questions (descriptive research)
• Using questions that go beyond description and require analysis – 'why' questions
- Phillips and Pugh (2005)
In order to:
Explain phenomena Analyse relationships
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.20
- Creswell (2002)
• Grand theories, are usually thought to be the province of the natural scientists, which lead to a whole
new way of thinking, e.g., Newton‟s theory of gravity, Darwin‟s theory of evolution or Einstein‟s theory of
relativity.
• Middle range theories, lack the capacity to change the way in which we think about the world but are
nonetheless of significance, e.g., theories of human motivation, well known to managers.
• Substantive theories, that are restricted to a particular time, research setting, group or population or
problem, e.g., implications of a cost-saving strategy in a particular organization.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.22
• The literature review is undertaken to provide a theoretical framework for the research project.
• The researcher is trying to establish the value of the literature in relation to their own research.
• Check the date of publication. Is the literature from seminal sources? Is the literature up-to-date?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.23
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.24
• Is it comprehensive?
• Is it up-to-date?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.25
• Examine the methodology? Is it appropriate? Has enough detail been given on the methodology
to allow for a care critique of the research?
• How well did the data collection methods serve the research?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.26
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.27
• Are the findings from the data clearly drawn from the data? Is it clear that the findings did
emerge from the data?
• Are the findings theorised? Did the author(s) knit the findings from the research back into
the body of knowledge? Did the author(s) connect the findings with the theory laid out in the
literature review, in the theoretical framework?
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.28
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.29
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.30
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.31
• Much of the work of the literature review is in referencing all of the literature drawn on in
writing the review.
• Remember to lead with your own voice in writing the literature review. The literature review
that you write is your take on the literature that you have read, as it relates to your research
project.
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009
Slide 2.32
Summary
The best research topics
• Formulate and clarify the topic
Saunders, Lewis and Thornhill, Research Methods for Business Students, 5th Edition, © Mark Saunders, Philip Lewis and Adrian Thornhill 2009