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Notice
Information contained in this publication is subject to change without notice or obligation. While every effort has
been made to ensure that the information is accurate as of the publication date, Omneon, Inc. assumes no liability for
errors or omissions. In addition, Omneon, Inc. assumes no responsibility for damages resulting from the use of this
publication.
Omneon, Inc.
Table of Contents
Introduction ................................................................................................................... 5
Omneon MediaDeck Documentation Suite ............................................................................................... 5
Locating the Latest Documentation on the Omneon Website ............................................................... 5
Upgrading the MDM-5300 series MediaDeck Module for improved image quality................................. 11
Using KDE drag and drop copier to copy files to Spectrum or MediaDeck system may result in files
changing to no stripe ............................................................................................................................... 11
Change to precharge pattern when recording Long-GOP MPEG........................................................... 11
On MDM-5300, MPEG-18 Long GOP video content with flashing lights may result in encoder errors .. 12
Cache parity error not reported by SystemManager ............................................................................... 12
Decoding during active transfer of MXF file results in error .................................................................... 12
Start timecode on IMX essence is one frame off from burned-in timecode on clip from XDCAM .......... 12
Incorrect Daylight Saving Time for most time zones............................................................................... 12
Setting the Time Zone in an Omneon server....................................................................................... 12
Frame accuracy issue with partial MXF files ........................................................................................... 12
Delay in playback of DNxHD clip with MXF wrapper .............................................................................. 13
XDCAM-HD 422 50Mb clips exported from Final Cut Pro require greater than nominal 50Mb player
bandwidth ................................................................................................................................................ 13
A Spectrum-created 436M clip containing closed captioning, which exceeds 20 VANC packets, may
lose the closed captioning data when decoded ...................................................................................... 13
QuickTime parser on a MediaDeck may hang when parsing corrupted clips generated by third party
equipment................................................................................................................................................ 13
Incorrect FTP log messages displayed ................................................................................................... 13
The MediaDeck will not Auto-Fail after receiving a SMART error during a disk rebuild ......................... 13
Deleted file system appears in Windows* Explorer* ............................................................................... 13
Incorrect I-Frame movie length reported ................................................................................................. 13
Issue with transfer while recording a long MXF OP0A or OP1A clip from a MediaDeck Host to
MediaGrid and back to MediaDeck ......................................................................................................... 14
Downgrading to any version prior to 4.8 SR4 requires that Flash Blocks are manually unlocked.......... 14
MediaDeck Ethernet ports will not link to a 10 Mbs Ethernet hub........................................................... 14
XDCAM HD offspeed/advance play while transfer fails .......................................................................... 14
Playing XDCAM-HD clips at 2x speed generates errors......................................................................... 14
Player and recorder Internal Time Code Generator note........................................................................ 14
Changing the character set on a MediaDeck may make some files unusable ....................................... 14
Two or more simultaneous file transfers using the same source clip results in decreased performance15
Using crash record in ClipTool Pro for 24 hours creates a file which cannot be played back ................ 15
Unable to set user data for some MXF files ............................................................................................ 15
Some non-Omneon MXF clips do not play correctly............................................................................... 15
DelayTool using MPEG-2 I-frame encoding at 50 Mbps may display video disruptions ........................ 15
No warning is issued when more than 96 audio channels are configured per video clip ....................... 15
Clips with file names longer than 26 characters cannot be imported into Final Cut Pro......................... 15
Omneon MediaDeck terminology in SystemManager............................................................................. 16
Introduction
These notes cover important information, which pertains to the Omneon MediaDeck Release 5.4.1. They include
notes and known issues for Release 5.4.1. Please read these notes thoroughly prior to installing the Omneon
MediaDeck as all sections contain important information.
All files on the Omneon Support Server are password protected. Refer to the printed Omneon MediaDeck Read Me
First provided in your MediaDeck kit for the passwords to access the necessary files.
Acrobat* Reader* is needed to view the product documentation. Download this for free from:
http://www.adobe.com
Document Contents
Omneon MediaDeck User’s Guide • system installation
• configuration and operation of players
• installation and operation instructions for ClipTool™
• I/O module, processor module, storage, and file system
configuration and maintenance
• orientation to system components including the processor
board, disk drives, and I/O module
Omneon MediaDeck Installation Guide system Installation
Omneon MediaDeck Component Replacement Guide component replacement instructions
Omneon MediaDeck Read Me First • passwords for downloading MediaDeck and
SystemManager files
• instructions for obtaining and installing the license file for
SystemManager
• installation overview
Release Notes (this document) last minute information regarding a product release
Compatibility
Omneon MediaDeck Release 5.4.1 supports all the features of Spectrum Release 5.4.1 that are applicable to the
Omneon MediaDeck platform. The components of an Omneon MediaDeck System (SystemManager, Omneon
MediaDeck, and Omneon MediaDeck Modules) are designed and tested to run together. Interoperability between
components running different versions of the system software is not supported. All components of an Omneon
MediaDeck System should be upgraded to Omneon System Software Release 5.4.1 together.
After upgrading the SystemManager, upgrade all Omneon MediaDecks and Omneon MediaDeck Modules
immediately thereafter and reboot together. Contact Omneon Support to plan an upgrade or to discuss specific
configuration or interoperability issues.
Since there may be subtle differences in interaction with third party applications, Omneon recommends on-
air customers consult with third party providers before upgrading the Omneon system to this new release to
verify operation of third party applications prior to on-air use.
MXF Compatibility
The Material eXchange Format (MXF) is an open file format used for the interchange of audio visual material with
associated data and metadata. Omneon’s support of MXF in the Spectrum Release 4.6 to MediaDeck 5.4.1 transition
is forward compatible. That is, MXF clips that were generated with Spectrum Release 4.6 will play correctly on
MediaDeck Release 5.4.1 systems. However, due to changes in the standards controlling MXF, clips produced by
MediaDeck Release 5.4.1 are not backwards compatible. This applies to MXF OP1a and MXF OP1b wrapped clips.
MXF eVTR clips are not impacted. Contact Omneon Technical Support for assistance.
For a summary of interoperability limitations across video formats and wrapper types, refer to the MXF
Compatibility Information document located at:
http://www.omneon.com/support/documentation/spectrum/index.html
ftp://ftp.omneon.com//Updates/Omneon/Current/MediaDeck
• System Software (including software for the Omneon MediaDeck and Windows ClipTool)
SMediaDeckAndSpectrumFirmware5.4.1.exe
• Release Notes, and the Read Me First
SMediaDeckRlsNotes5.4.1.exe
• User Documentation (including the Installation Guide, User’s Guide, and Component Replacement Guide)
SMediaDeckDocs5.4.1.exe
Software Installation
Refer to the Omneon SystemManager Installation Guide for the most-up-to-date SystemManager installation
procedure. Refer to the Omneon SystemManager Release Notes for the latest product information. To download the
installation guide and the latest release notes, navigate to:
ftp://ftp.omneon.com/Updates/Omneon/Current/SystemManager
Note
Bring the system to a quiescent state, as described above, before commencing any MediaDeck Module
upgrades.
Before upgrading to the latest version of software, check with your automation, archival, and third party software
vendors for compatibility information.
Use the following steps to upgrade MediaDeck Module firmware using the Upgrade Firmware page. This method
allows you to upgrade one or more MediaDeck Modules.
1. With the SystemManager software properly installed, log on to the SystemManager application.
2. Click the Home tab.
3. In the left-hand column, click the Firmware Selection icon to display the Firmware Selection page.
4. Click the radio button for the desired version of firmware. When the confirmation dialog box appears, click
OK.
5. Click the Home tab.
6. In the left-hand column, click the Upgrade Firmware icon to display the Upgrade Firmware page.
7. Scroll to the MediaPorts section of the page.
8. Click the check boxes for the MediaDeck Modules whose firmware you want to upgrade, or (recommended),
click the Select all button to select all MediaDeck Modules. You cannot have MediaDeck Modules with different
revisions on the same system.
9. Click the Upgrade MediaPorts button. The Upgrade MediaPorts Now page appears with a list of the selected
MediaDeck Modules.
10. Click OK to upgrade the selected MediaDeck Modules, or click Cancel to exit the procedure safely.
11. When the upgrade process is complete, select the MediaDeck Modules again, and then click the Reboot
MediaPorts button. The Reboot MediaPorts Now page appears.
12. Click OK to restart the selected MediaDeck Modules or click Cancel to exit the procedure safely.
Before upgrading to the latest version of software, check with your automation, archival, and third party software
vendors for compatibility information.
Use the following steps to upgrade MediaDeck firmware using the Upgrade Firmware page. This method allows
you to upgrade one or more MediaDecks.
1. From the Home tab, click the Upgrade Firmware icon in the left-hand column to display the Upgrade
Firmware page.
2. In the MediaDirectors section at the top, click the Select all button. You cannot have MediaDecks with different
revisions on the same system; to ensure file system integrity, upgrade all MediaDecks at the same time.
3. Click the Upgrade MediaDirectors button. The Upgrade MediaDirectors Now page appears with a list of the
selected MediaDecks.
4. Click OK to upgrade the selected MediaDecks, or click Cancel to exit the procedure safely without upgrading.
5. When the upgrade process is complete, select the MediaDecks again, and then click the Reboot
MediaDirectors button. The Reboot MediaDirectors Now page appears.
6. Click OK to restart the selected MediaDecks, or click Cancel to exit the procedure safely.
• New disk drive firmware from Western Digital is required for WD1002FBYS disks.
MXF system element timecode is off by one frame when recording clips with MPEG-2
Long GOP
When recording an MPEG-2 Long GOP clip, the start timecode is marked correctly, but every system element
timecode is off by frame.
Frames from previous clip may appear at the beginning of new clip playout on MDM-
5500 series MediaDeck Module
After playing and ejecting an HD clip from a player configured for HD only, any other HD clip loaded and played
out on the MDM-5500 series may show a few frames the previous clip at beginning of playback. The displayed
frames occur before the actual playout timeline starts.
VBI data is missing from some frames when playing in offspeed or loop modes
When playing Spectrum-generated content with VBI data in offspeed mode, the VBI data may be missing from
every third frame. Additionally, when looping a clip, the VANC packet may also be missing from the first frame of
the clip after the loop.
Apple Final Cut Pro may hang when exporting a sequence to Spectrum or
MediaDeck
Apple Final Cut Pro may hang when exporting a sequence to Spectrum or MediaDeck version 5.4 if the source
selectors on the left of the timeline are not set to Vid1 and AUD1/AUD2. The Finder may also hang. These hangs
occur when running on Macintosh OSX 10.5.6. The workaround is to set these selectors to Vid1, Aud1 and Aud2
prior to exporting the sequence. Another option would be to not upgrade to OSX 10.5.6.
MediaDeck disk drives not properly auto-failed, may result in failed FTP transfers
In some cases, when a disk drive on a MediaDeck is not properly auto-failed, this may result in problems such as
failed FTP transfers. If this occurs, contact Technical Support.
Issues with Audio Scrub on the MDM-5500 when configured for 720p
On a MDM-5500, when the player is configured for 720P/59.94 and an SD clip is played at an off-speed setting,
within the audio scrub range the audio sounds garbled and error messages will appear.
One frame difference between start timecode in IMX essence file and burned-in
timecode for XDCAM HD and OP0a files
For XDCAM HD and OP0a files, the Start Timecode in the IMX essence file is one frame off from the burned-in
timecode.
Upgrading a MediaDeck Module more than 500 times may result in failure
Attempting to upgrade a MediaDeck Module more than 500 times may result in failure with an error message
reported in the system log. If this occurs, please contact Technical Support.
OP1b file transfers from MediaDeck to MediaGrid using ommcp.exe may fail
File copies may fail when using ommcp.exe to transfer OP1b files from a MediaDeck to MediaGrid system.
Follow upgrade procedure twice when upgrading the MDM-5000, MDM-5300, and
MDM-5200 series MediaDeck Modules
When upgrading the MDM-5000, MDM-5300, and MDM-5200 series MediaDeck Modules from software version
5.2 to 5.3, you must follow the upgrade procedure twice for the units to be fully upgraded and function properly.
In certain circumstances, the descriptive metadata cannot be set for MXF IF50 clips.
Changing the frame rate when recording a proxy may cause failure
If the frame rate for a player configured to record proxies is changed, the first proxy recording after the change may
fail with the following error: ProxyVideoEncodeStream::ProxyTask: IsProxyEncoderReady() failed @ 1089834!!
Additional proxy recordings using the same player should work properly.
Failure to enable “Trim Audio Precharge” feature when editing a file with TrackTool
may cause audio distortion
Editing a file with TrackTool without enabling the “Trim Audio Precharge” feature can result in audio distortion
during playback of the edited file.
Incorrect Index Start Position in some OP1a eVTR clips may result in audio defects
In certain Spectrum-generated OP1a eVTR clips, the Index Start Position item may incorrectly appear in a material
package when it should only appear in an index table segment. As a result, when played back, these clips may
contain audio defects such as “popping” or “fuzzy” noise.
MediaDeck shows incorrect data for available disk space when queried from a Samba
client
Use SystemManager to see available disk space.
Upgrading the MDM-5300 series MediaDeck Module for improved image quality
If you purchased the MDM-5300 series MediaDeck Modules prior to version 5.3, Omneon recommends that you
upgrade to the 5.3 version firmware for the best results. Refer to “Upgrading Firmware” in the Omneon MediaDeck
User’s Guide for instructions.
Using KDE drag and drop copier to copy files to Spectrum or MediaDeck system may
result in files changing to no stripe
As a workaround, Omneon recommends that you use a Windows or Macintosh computer to copy files to a Spectrum
or MediaDeck system or, if using a Unix computer, use the “cp” command from a terminal.
When recording one Long-GOP MPEG video track plus zero or more audio tracks from a single player, the
precharge pattern is unchanged from the previous release: the video track will not be padded with black frames, and
the audio tracks will be padded with silence frames to match the video precharge.
On MDM-5300, MPEG-18 Long GOP video content with flashing lights may result in
encoder errors
Attempting to encode MPEG-18 Long GOP video which contains difficult content, such as “strobe” or heavily
flashing lights, may result in encoder errors on the MDM-5300 series MediaDeck Modules. These errors may
include video artifacts when the recorded content is played back.
Start timecode on IMX essence is one frame off from burned-in timecode on clip from
XDCAM
For some IMX files, the burned-in timecode on the origin frame differs from the start timecode set by the Omneon
Media Layer because Omneon MPEG-2 decoders experience the standard 1-frame re-ordering delay described in the
video standard.
• As an offset from GMT, such as “GMT +5”. If the time zone is set this way, the Omneon video server will not
attempt to implement Daylight Savings Time.
• As an abbreviation for the time zone name, as in “BET” for Brazil Eastern Time. If the abbreviation is used, the
system will attempt to automatically adjust for Daylight Savings Time.
Because the use or non-use of DST varies frequently world-wide, Omneon recommends against using the second
option for time zones outside of the continental United States. Instead, use the GMT offset technique and, if your
company honors Daylight Savings Time, reset the system manually at the appropriate times.
XDCAM-HD 422 50Mb clips exported from Final Cut Pro require greater than nominal
50Mb player bandwidth
This release adds support for recording Apple Final Cut Pro exported XDCAM-HD 422 50 Mb clips on MDM-5300
and MDM-5320 series MediaDeck Modules. The previous Spectrum release provided support for playout. The
supported clip formats are 1920x1080i 29.97, 1920x1080i 25, 1280x720p 59.94, and 1280x720p 50. Since clips
generated by Final Cut Pro often require more bandwidth than expected, in order to play back XDCAM-HD 50 Mb
clips exported from Final Cut Pro, Spectrum players must be set higher than the nominal 50 Mbps. While this value
will vary depending upon the clip, a value of 60 Mbps should satisfy most scenarios.
To record and play Final Cut Pro-exported XDCAM-HD 422 50 Mb clips, Omneon recommends that you create two
separate players using the Simple configuration: one player for record set at 50 Mbps, and another player for play
out, with the bit rate set high enough to account for any variances in the exported file (60 Mbps or above).
For more information on creating players, refer to “Player Configuration” in the Omneon SystemManager 5.11
User’s Guide.
QuickTime parser on a MediaDeck may hang when parsing corrupted clips generated
by third party equipment
The MediaDeck will not Auto-Fail after receiving a SMART error during a disk rebuild
Issue with transfer while recording a long MXF OP0A or OP1A clip from a MediaDeck
Host to MediaGrid and back to MediaDeck
Using the Internal Media API to dynamically transfer a long MXF OP0A or OP1A clip from a MediaDeck host to a
MediaGrid and back to a MediaDeck host, while recording, can cause a premature termination of the transfer.
Downgrading to any version prior to 4.8 SR4 requires that Flash Blocks are manually
unlocked
If you are downgrading your MediaDeck to a software version before 4.8 SR4, you must first do the following:
1. Connect to Host 0 using Telnet.
2. Type FSS to indicate the FSS host.
3. Enter the following command: fis lock unlock
If you attempt to downgrade before performing this procedure, the downgrade will fail and the MediaDeck may not
function properly. For help with this procedure, contact Omneon Technical Support.
Changing the character set on a MediaDeck may make some files unusable
If the character set on a MediaDeck is set to UTF-8, then all clips created with that character set must be played back
on a MediaDeck with the UTF-8 character set activated. This issue can also occur when the MediaDeck’s character
set is set to BG2312 or BG_2312-80. If you change the character set on an operational machine, some files may
become unusable. It is strongly recommended that changing the character set only be done on a system that has no
user content in the file system.
Two or more simultaneous file transfers using the same source clip results in
decreased performance
The performance of the OmMediaCopier API drops drastically when two or more copies are created from the same
source clip and both clip copies are running in parallel on different threads.
Using crash record in ClipTool Pro for 24 hours creates a file which cannot be played
back
A crash record of the maximum length, 24 hours, cannot be played back. During the record process, the clip
somehow becomes two frames longer than allowed and cannot be played back in Clip Tool Pro 3.0.
DelayTool using MPEG-2 I-frame encoding at 50 Mbps may display video disruptions
No warning is issued when more than 96 audio channels are configured per video
clip
A maximum of 96 audio channels and 48 audio tracks can be configured for a video clip. Omneon does not
recommend configuring more than 96 tracks. The Multi-Language Audio enhancement supports a workflow that
manually adds audio tracks to an existing clip using TrackTool. The system can simultaneously play 48 channels of
the resultant clip correctly. Note that some subsystems such as CopyClip do not process these clips correctly.
Clips with file names longer than 26 characters cannot be imported into Final Cut Pro
There is a known incompatibility issue with long file names between Final Cut Pro and OSX. Currently, there is no
resolution or workaround available.
Note
For the complete list of known SystemManager issues, refer to the SystemManager Release 5.11 Release
Notes. To download the latest release notes, navigate to:
ftp://ftp.omneon.com//Updates/Omneon/Current/SystemManager