Professional Documents
Culture Documents
in Robberies:
A Qualitative Analysis
of Video Footage
Floris Mosselman1, Don Weenink1,
and Marie Rosenkrantz Lindegaard2
Abstract
Objective: A small-scale exploration of the use of video analysis to study
robberies. We analyze the use of weapons as part of the body posturing of
robbers as they attempt to attain dominance. Methods: Qualitative analyses
of video footage of 23 shop robberies. We used Observer XT software
(version 12) for fine-grained multimodal coding, capturing diverse bodily
behavior by various actors simultaneously. We also constructed story lines
to understand the robberies as hermeneutic whole cases. Results: Robbers
attain dominance by using weapons that afford aggrandizing posturing and
forward movements. Guns rather than knives seemed to fit more easily
with such posturing. Also, victims were more likely to show minimizing
1
Universiteit van Amsterdam, Amsterdam, the Netherlands
2
Netherlands Institute for the Study of Crime and Law Enforcement, Amsterdam, the
Netherlands
Corresponding Author:
Don Weenink, Universiteit van Amsterdam, PO Box 15508, 1001 NA Amsterdam, the
Netherlands.
Email: d.weenink@uva.nl
4 Journal of Research in Crime and Delinquency 55(1)
Keywords
robberies, violent crime, interactionism, video analysis
Method
Data and Sample
The data are CCTV video footage of shop robberies in the Dutch cities of
Amsterdam and Rotterdam. The choice for these two cities was based on
practical reasons, as more than one third of all reported robberies in the
Netherlands are committed in these two cities (Overvallen NL 2016).
Access to the material was provided by the Dutch Ministry of Justice and
the Rotterdam and Amsterdam police forces. All robberies in the sample
were therefore reported to and investigated by the police. The analyses were
conducted under strict judicial conditions considering the privacy of all
visible persons in the video. For this reason, we had to transform the video
stills included in this article into a cartoonlike quality. Unfortunately, we do
not have permission to provide a link to the raw data. The data files were
stored on encrypted hard disks that were kept in a safe.
The material was collected by the last author (see also Lindegaard et al.
2016). We received footage of 127 Rotterdam cases and 48 Amsterdam
cases committed in 2013 and 2014. The robbery team of the Rotterdam
police force uses a central computer, on which all their CCTV footage is
stored. We received a copy of their data as stored in August 2014. In
Amsterdam, robbery footage is dispersed among various criminal investi-
gations teams. As the collection of these data would require too much of our
Mosselman et al. 9
Weapons Number
Guns 13
Knives 10
Hammers 4
Other/not clear 3
Locations Number
repeatedly view the data at various speeds (ranging from very fast to very
slow or stills) and in various directions (backward, forward) is of great
value; this enables to verify the coding, thus increasing data validity
(Luckmann 2006). In our research, it occurred that in some cases, even
after carefully observing the footage in slow motion, new discoveries were
made as behaviors were overlooked first. This is because video data are
very complex, especially when it concerns multiple actors who engage in
different modes of behavior. The focus of analysis in our case was on
sequences of body movements that transform the situation; every move-
ment indicating any emotional dynamic (based on literature) was included
in the coding (see Ekman 1991; Hall, Coats, and Lebeau 2005; Kluseman
2010; Scheff and Retzinger 1991). Body movements that were interrupted
because actors moved out of reach of the camera were not included in the
analysis.
We created a codebook that contained codes for body postures and
movements that indicated either emotional dominance or submissiveness
(see Appendix). Our codebook was based on preliminary analyses of the
same footage with other (student) observers and prior research on the emo-
tional meanings of bodily behavior (Collins 2008; Hall et al. 2005; Kluse-
mann 2010; Scheff and Rentzinger 1991).
We used Observer XT software to code body postures and movements.
This program allows to code different modes of behavior of different indi-
viduals at different points in time (see Cowan 2014:15). Figure 1 provides a
visualization of the coding of one, relatively simple, robbery situation in
Observer.
Figure 1 shows two robbers who first display minimizing postures. At
point 12, robber 1 moves forward to victim 1 and produces a weapon. The
victim responds by moving away. At that moment, robber 1 threats the
12 Journal of Research in Crime and Delinquency 55(1)
Two offenders enter the shop with their hoods on while the victim is in the
store, offender 1 leading the way. They wait in front of the cash register as if
they want to order something. Both actors are looking down [both robbers
minimize posture]. Offender 1 has his left hand in his pocket. The victim
moves behind the cash register, looking at the offenders. Offender 1 puts
some money on the counter, still controlling his posture, looking down, not
making eye contact. Offender 2 stands behind offender 1. The victim points
out a candy to take for offender 1. When offender 1 takes the candy offender
2 synchronously moves with him, keeping himself behind the first offender.
When offender 1 takes the candy offender 2 again synchronously moves with
him, staying behind the first offender. After putting the candy on the counter
offender 1 suddenly rushes around the counter, towards the victim while
drawing his knife [robber 1 moves forward and shows weapon]. The victim
feigns back when offender 1 moves in on her [victim 1 moves back]; knife
drawn, arm stretched straight forward, aggressively pushing her back. During
this action offender 2 is looking inside the shop, not at what is happening
[maintaining mimized body posture]
victim. All the time, robber 2 displays a minimizing posture. The strength of
using Observer is that it ensures high levels of coding reliability and offers
tools for quantification of predefined behavioral categories. The weakness
is that, due to the fine-grained coding, the situation as a whole—which
provides the meaning context to understand body posturing and move-
ments—disappears from view. To give an example, the meaning of victims
raising their hands is not unequivocal; it could mean either to submit to a
threat, to actively counter a threat, or to make a calming gesture toward the
robber, depending on how the situation unfolds.
Rather than increasing the complexity of the coding scheme by incor-
porating many different codes for each meaning of raising hands and var-
ious other bodily movements, we decided to write “story lines” to capture
each robbery situation as a hermeneutic unit. This decision was motivated
by our research question, focusing not on the effect of weapon presence but
on how weapons and other forms of body posturing and movements influ-
ence the process of establishing dominance. The story lines depict the
detailed course of action of every actor involved, including our interpreta-
tions of these actions as they follow up on one another. Figure 2 provides an
example of the story line of the same robbery as depicted in Figure 1, which
showed the time lines created with the Observer software.
Mosselman et al. 13
Figure 3. A robber uses the speed and stealth tactic as he enters a supermarket
swiftly. He looks downward at the ground, neck and shoulders slightly bent down,
holding a hammer downward in his left hand as he rushes toward the cashier (still
taken from case 19).
Results
The First Stage: Moving into Copresence
In this section, we report how robbers work toward an encounter with their
victims. In line with Luckenbill (1981), we identified the speed and stealth
tactic and the disguise tactic as ways in which the offenders move into
copresence with their victims. In addition to describing these forms of
establishing copresence, we report on the emotional dynamics expressed
in sequences of body movements and posturing.
of the robbers’ actions has been part of the preparatory tasks of robbers for a
long time, the widespread use of CCTV makes this task even more crucial.
Weapons were used to emphasize forward and pointing arm movements
especially when robbers proposed a threat. As extensions of the arm, weap-
ons contributed to robbers’ aggrandizing postures. In doing so, they did not
just enlarge their spatial presence but also prepared to invade the body space
of the victims. At the same time, this is their claim to emotional dominance.
Hence, weapons do not achieve compliance just by being possessed or
displayed, but only as extensions of the robber’s body as it executes move-
ments and postures that are experienced (by the robber) and recognized (by
the victim) as being part of a robbery. Domineering postures seemed to be
more associated with guns than with knives. Of the 11 robbers who carried a
gun, we noted expanded body postures 11 times, while the 6 robbers
who used knives displayed aggrandizing posturing only once (see
Figures 4 and 5). Guns seem to expand the posture of the offenders more
than any other weapon. When victims become aware of the robbers’ inten-
tions, we arrive at the next stage, in which the robbers aim to enforce and
maintain the robbery frame. First, however, we will show the results
concerning the other tactic used in the first stage of the robbery.
Disguise Tactic
In the disguise tactic, robbers attempt to take victims by surprise by acting
as regular customers. We found this tactic in 7 of the 23 robberies. In five of
these cases, the robbers acted as if they were about to make a regular shop
transaction or asked victims for information. In the other two cases, the
robbers only looked around the store before initiating the robbery. Robbers
who presented themselves as regular part of the “shop setting” share body
postures that we interpreted as lacking emotional dominance. First their
gaze: In five of these seven cases, the robbers avoided eye contact with
their victims (while the averted gaze of these robbers may result from their
efforts to remain unrecognizable given the shop camera, it may still have
the effect of being perceived as not very dominant in the eyes of victims).
Second, in five of these cases, robbers kept their hands in their pockets
when strolling around or approaching the victim. In these cases, the offen-
der took out a weapon from these same pockets when they were close to the
victim. In two other cases, the disguise tactic seemed even more counter-
productive, given the aim of imposing a robbery frame later. Here, the
robbers hesitantly walked back and forth in the shop with their bodies
16 Journal of Research in Crime and Delinquency 55(1)
Figure 4. A robber poses a threat in an aggrandizing posture. The way the robber
holds the gun, with his elbow slightly bent, extending his arm both sideways and
forward, contributes to an aggrandizing posture (still taken from case 10).
stiffened, gaze averted, and hands kept in their pockets once they made
contact with the victims.
These body postures not only seemed discordant with the outward mov-
ing, expanding mode of bodily behavior that is characteristic of attempts to
attain emotional dominance, they also did not fit very well to the normal
customer–shopkeeper interaction, in which both parties generally make eye
contact and in which customers show their hands, ready to receive or give.
Nevertheless, not once a victim recognized and countered a robber before
he would present himself as such.
Although we should be prudent in making numerical claims, the results
suggest that, contrary to the speed and stealth tactic, robbers who disguised
Mosselman et al. 17
Figure 5. Typical way of holding a knife. The still shows how robbers typically use
their knives, pointing at belly height as they pose their threat, which does not
contribute much to aggrandizing posturing (still taken from case 25).
their intentions first seemed more likely to use knives rather than guns. To
be precise, of the robbers who deployed the disguise tactic, four used
knives, two guns, and one an unidentifiable object for smashing a display
case. The use of knives in the disguise tactic also means that robbers need to
move closer to the bodies of their victims to pose their threats.
Our analyses so far suggest that the disguise tactic creates more emo-
tional and body work for robbers: They have to transform their fake and
sometimes even hesitant customer postures to the compelling body move-
ments that are needed to impose the robbery frame. Weapons seem to play
an important role in this transition, but hiding them and then displaying
them in a convincing way require substantially more emotional and body
control as compared to the speed and stealth tactic. Our data also suggest
that guns and knives have different effects on the interaction and are related
to the tactics which were used. Guns, rather than knives, seem to provide
more opportunities for offenders to make aggrandizing body movements
and postures, while robbers with knives had to be in close proximity to the
victim to pose a threat convincingly.
that two scenarios exist in the offenders’ quest for dominance in this second
stage: A scenario in which the robbers gain and maintain total dominance
throughout the robbery, and one in which their dominance is contested.
These scenarios are not necessarily related to the success of the robbery
from the viewpoint of the offenders. To give an example, even when offen-
ders were able to dominate the whole interaction with a gun, it happened
that robberies failed due to the fact that the valuables were not accessible or
the robbers just left for unknown reasons. On the other hand, it also
occurred that while robbers encountered heavy resistance from the victims,
they still got the valuables in the end.
Total Dominance
Total, uncontested dominance of the robbers occurred in 12 of the 23
robberies. In 8 of these 12 cases, the interaction started with body postures
that clearly signaled dominance by the robbers, followed by body postures
that indicated submissiveness by the victims. The fragment below illustrates
a typical case.
When he is two meters away from her, he aims the gun at her face, arm
stretched. She stands behind the counter and puts her arms in front of her
chest, moving a bit backward. (case 10)
The robber stretched out his arm and aimed his gun at the face of the victim,
expanding his body posture by raising the gun. Stretching out an arm and
pointing with a finger indicates a demand, suggesting a direction for the
others’ actions (Siegel, Friedlander, and Heatherington 1992). Pointing with
a knife, gun, or hammer intensifies the force of the demand. As we noted
above, weapons should be seen as bodily extensions that support the inten-
tional maneuvering of robbers. The response of the victim after this pre-
sentation of dominance was submissive: She moved a bit back and put her
arms in front of her chest, indicating the vulnerability of the body she was
protecting, thus emphasizing her weak position. In other cases, the victims
ducked down, moved back, or raised hands, mostly with the palms toward
the robber. These are all signals of submission and forced acceptance of the
robbery frame. To maintain the robbery frame, robbers had to affirm their
emotional dominance during the interaction, and they subsequently
expected victims to express submissiveness throughout the robbery. Con-
sequently, some robbers use their weapons to threaten victims multiple
times during the interaction.
Mosselman et al. 19
Robber 1 walks to a cash register and hits a metal part of it twice. Immedi-
ately victim 1 looks at him and holds her head a bit back. She is sitting at the
cash desk next to the one the robber had hit, approximately three meters
away. The robber stands upright, looks straight at victim 1 and points his
hammer at her face, his arm stretched. He then turns his back to her and walks
a small circle, looking at robber 3 who came in behind him. Victim 1 feigns
back a bit further. . . . Victim 1 slowly gets out of her chair and walks away.
Now robber 1 looks at her and moves in her direction, again pointing his
weapon. Then he shortly points at the cash register in the back, after which he
aims it at her again. He now stands against the cash register, pointing his
hammer at the chair in front of it. Victim 1 moves back to her chair and robber
1 stops aiming his hammer and fumbles to open a bag. (case 19)
Contested Dominance
In 11 of the 23 cases, victims contested the robbers’ attempts to impose a
robbery frame. We identified two types of situations. First, in five cases, the
robbers did not succeed in attaining emotional dominance initially as
expressed by their own body postures and/or weapon usage. Second, in five
cases, the robbers failed to impose a robbery frame altogether—they did not
make clear to the victims what was happening: Either robbers did not give
sufficient time to the puzzled victims or they went straight for the valuables
20 Journal of Research in Crime and Delinquency 55(1)
without confronting the victims. In these latter situations, victims did not
show signs of submissiveness because they did not seem to comprehend the
situation. The following fragment shows one of the five cases in which a
victim initially resists the robbers’ attempts to impose a robbery frame:
Suddenly the robber draws a small knife, holds it in front of his belly and
moves closer to the victim looking straight at her, his head forward. The
counter is between them. The victim stays put, holds her ground, and reaches
out with one hand for a split second, countering the knife. Now the robber
repositions the knife at head height and leans forward again which makes the
victim move back a bit and raise her hands in front of her chest, palms
towards the robber. (case 4)
As in the cases where the robbers remain dominant throughout the whole
interaction, the robber in this example opens with a threat. Even though he
looks straight at the victim and bends his head forward, the way he carries
the knife—keeping it low, close to his belly—does not fit with the threat,
which requires a more expanding, aggrandizing bodily posturing. Here, the
knife does not support the intentions of the robber. Or, more precisely, by
using the knife in this way, the robber displays a certain hesitance, a lack of
unequivocal intentionality. The victim does not move back nor minimizes
her posture in any way, she even moves forward with her hand as if to
counter the knife. However, the robber manages to reclaim dominance by
repositioning his knife at head height, by expanding his posture, and by
making a move toward the victim. Now the victim acknowledges that sub-
mission is what the robber has in mind, by raising her hands in front of her
chest, palms toward the robber, and moving back.
The other cases demonstrate that imposing a robbery frame crucially
requires a working agreement between robbers and victims. Here, the
robbers seemed too eager to impose dominance without noticing that the
victims did not understand what happened to them. Consequently, they did
not show the expected signs of submissiveness. This happened in the
following example. The robber enters the scene with his gun drawn:
He points the gun at victim 1 while walking in on him fast. Victim 1 does not
seem to respond, he keeps exactly the same posture he had before robber 1
entered the scene. Together with victim 2, victim 1 stands behind the cash
desk. Also, victim 2 does not seem to react and stands with his hands behind
his back. Robber 1 now points his weapon at victim 3, who stands in the
middle of the store. Victim 1 takes a step back as if his reaction to the
Mosselman et al. 21
experienced gun threat was delayed. Robber 1 reaches victim 3, puts the gun
on the temple of the victim’s head and pushes him backwards violently with
his gun. Victim 3 initially only moves back under force, but then he grabs the
robber and resists. They start a struggle in the back of the shop. (case 8)
Note that in real time, this part of the interaction took less than two seconds.
The robber gives no time for victim 1 to respond and then immediately
refocuses on victim 3. He misses the submissive signal of victim 1 who
steps back and rapidly poses a severe threat to victim 3 by putting the gun on
his head. He also starts pushing victim 3 immediately who then resists
grabbing the robber. Consequently, the robbers hastily increase the severity
of their violent threats. In some cases, this resulted into more resistance by
victims.
As the sample size is small, we cannot rely on statistical measures to test
relationships. However, our qualitative exploration does show some ten-
dencies we want to highlight here. First, most weapon threats support the
forward moving by the offenders. Second, it seems that guns allow for
expanding body postures more easily than knives. As we have noted above,
robbers tend to hold knives at belly height when they approach their vic-
tims, while guns are more often displayed at shoulder height, requiring
more extension of the robbers’ arms and thus expanding their bodies. Thus,
apart from their more lethal power, the appropriate handling of guns
requires a larger body space, which provides additional support to robbers’
attainment of emotional dominance (see Figures 4 and 5).
Conclusion
This is one of the first small-scale and explorative studies of robberies using
video data. It shows that for a robbery to be successful from the viewpoint
of the robbers, emotional dominance is required to impose a working agree-
ment on the victim. Robbers attain emotional dominance by combining
expanding body postures and forward body movements with weapons that
afford and stimulate these movements. Robbers who use the disguise tactic
to move into copresence with the victims face the challenge to transform the
situation into an asymmetrical one as they try to impose the robbery frame.
This proved to be a difficult task for some robbers, especially when they
were armed with knives because this weapon seems less suitable for making
targeted expanded body postures. Robbers who moved rapidly into copre-
sence with the victims as they came running in with weapons ready, mostly
guns in this tactic, faced a different challenge. They had to give the victims
22 Journal of Research in Crime and Delinquency 55(1)
time to adapt to the robbery frame they were suddenly proposing. Guns,
rather than knives, seemed to fit more easily with aggrandizing posturing,
thus offering more support to robbers’ claim to dominance, in addition to
their more lethal power. In the cases where resistance occurred, robbers
either did not succeed in attaining emotional dominance, as expressed by
their insecure movements or minimizing postures and related weapon
usage, or they failed to impose a robbery frame on puzzled victims who
did not seem to comprehend the situation. We conclude that the forceful-
ness of armed threats to establish a robbery frame is related to the types of
weapons used and to what extent these weapons afford aggrandizing body
posturing. In order to explain why some robbers with a gun fail and some
with less lethal weapons like hammers, knives, screwdrivers, or even bare
hands succeed, the role of weapons should thus be seen as part of the whole
array of bodily strategies to impose the robbery frame.
Perhaps the most important conclusion is that video analysis opens up a
new, close-up microperspective on the interactions that make up violent
crime: One that perceives them as sequences of body movements. Future
studies that want to follow this path might benefit from the following
methodological notes. First, the density and complexity of video data seem
to be the prime obstacle for analyzing it properly. We propose four sugges-
tions to make sense of such a wealth of information: (a) become familiar
with the data by watching it multiple times to get a sense of the general flow
of interactions; (b) work in a team, compare independently, made observa-
tions, and organize joint video sessions; (c) clearly specify what specific
modes of behavior are to be analyzed based on the literature and initial
observations; (d) when coding the data, focus, with each run-through, on a
specific mode of behavior. Second, one disadvantage of the video footage
used here is that they lack audio. Audio could have been an important
additional indicator for observing the emotional signaling and impact of
certain body movements and posturing. Third, while we did not pay atten-
tion to the use of physical space by robbers and victims, this seems a
relevant issue to consider in more detail. Video analysis of how robbers
and victims use entrances, exits, counters, display shelves, and other objects
can reveal how the physical setup influences the sequences of body move-
ments that make up violent crime. Finally, we recommend that future stud-
ies complement video data with written information of various sorts on
what happened (e.g., judicial case files, news reports, or interviews). This
is not only useful to verify the observations but also to gain a better under-
standing of all body movements that make up the situation as an integral
hermeneutic unit.
Mosselman et al. 23
We end with an ambitious suggestion for future studies. Given the con-
tradicting results of prior studies of weapon use by Dutch and U.S. research-
ers, we think it is worthwhile to analyze weapon use as part of the bodily
dynamics in comparative, larger scale video analyses of robberies in various
societies and settings. Such comparative project should involve both qua-
litative, interpretative analyses and the fine-grained coding that allows to
statistically assess (preferably sequence analyses given the real-time data)
the relationships between various weapons and forms of body posturing of
both victims and offenders.
Appendix
Funding
The author(s) received no financial support for the research, authorship, and/or
publication of this article.
Note
1. We thank the anonymous reviewer for bringing this distinction to our attention.
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Author Biographies
Floris Mosselman is research assistant at the Group Violence Research Programme,
Department of Sociology at the University of Amsterdam, and a junior lecturer at
the Erasmus University Rotterdam. His research interests are the interactionist
aspects of deviant, mostly violent, behavior, video-analysis and qualitative methods.
Don Weenink is a member of the Department of Sociology at the University of
Amsterdam. He currently supervises the Group Violence Research Programme. His
main research interests are violence and emotions in social life.
Marie Rosenkrantz Lindegaard is a senior researcher at the Netherlands Institute
for the Study of Crime and Law Enforcement (NSCR) and an associate professor at
the department of Sociology of the University of Copenhagen. Her research interests
are situational aspects of crime, agency, street culture, qualitative methods, use of
camera footage for crime research, and urban ethnography in South Africa.