Professional Documents
Culture Documents
TATA
CONSULTANCY
SERVICES LTD
TICKER: TCS IN
CURRENCY: INR
MARKET CAP: 11,911,493.00 (M)
ENTERPRISE VALUE: 11,574,922.89 (M)
GENERATED ON: 08/24/2022
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TABLE OF CONTENTS
Company Profile 3
Management Information 7
Capital Structure 9
Credit Profile 11
Comparables Analysis 14
Earnings Estimates 16
Shareholders 18
Analyst Ratings 20
Financial Analysis 23
Company News 26
Company Research 34
Interim Report 70
Annual Reports 98
Other Filings 262
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Company Profile
>>> Company Overview, Management & Board
>>> Market Activity Overview
>>> Key Financial Metrics & Comparables
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
3 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Tata Consultancy Services, a division of Tata Sons Limited, is a global IT services organization that provides a comprehensive
range of IT services to its clients in diverse industries. The Company, caters to finance and banking, insurance, telecommunication,
transportation, retail, manufacturing, pharmaceutical, and utility industries.
Summary
Price in INR
ending Jun 30, 2022 and now account for 50.9% of revenues vs 49.2% a 20.00 3,578.80
year before 15.00 3,384.20
Analyst consensus price target (INR 3458.23) is 6.2% above current price
10.00 3,189.60
Estimated blended forward operating margin is 24.6% vs 18.1% for comps
5.00 2,995.00
average 19 2 2 0 0 1 1 2 2 3 2
S E 4 O 8 N 2 J A 6 F E 3 M 7 AP 2 M 6 J U 1 J U 4 AU
LTM FCF is 20.0% of revenue vs 13.5% for comps average, as of June P 2 C T O V N 2 B2 AR R AY N L G
02 202 20 02 02 20 20 20 202 202 20
1 21 2 2 22 22 22 2 2 22
30, 2022 1
Volume(Millions) Price
Recent News
NASDAQ: Are Robust Financials Driving The Recent Rally In The Container Store Group, Inc.'s (NYSE:TCS) Stock? FM1 15-Aug
Eagle Asset Management Reports Container Store Exit BN 10-Aug
[Delayed] The Container Store: Beat and Lower: Remain Underweight JPM 8-Aug
[Delayed] The Container Store: Model Update: Expect Trends to Deteriorate Over the Coming Year; Remain Underweight JPM 4-Aug
12000000
Market Cap 11,911,492.9
10000000
Cash Equivalents 356,250.0
8000000
Preferred Equity 0.0
Minority Interest 0.0
6000000 Total Debt 58,110.0
Enterprise Value 11,613,352.9
4000000
2000000
0
M C To En
ar as ta te
ke h lD rp
tC Eq eb r is
ap ui t e
va Va
le lu
nt e
s
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
4 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Revenue % by Business Segments for 2022 Revenue % by Geographic Segments for 2022
Others (17.5)
Americas (52.2)
Historical Analyst Recommendation and 12M Target Price Firm Analyst Consensus
Price in INR
3,369.40
60.00
2,964.60
40.00
2,559.80
20.00
0.00 2,155.00 A U S E O N D J A F E M AP M J U J U AU SE O N D J A F E M AP M J U J U AU
G P 2 C T OV EC N 2 B2 AR R 2 AY N 2 L 2 G P2 C T OV EC N 2 B2 AR R 2 AY N 2 L 2 G
20 0 20 20 20 0 0 20 0 20 0 0 20 0 20 20 20 0 0 20 0 20 0 0 20
20 20 2 0 2 0 20 21 21 21 21 21 2 1 21 21 21 21 2 1 21 22 2 2 2 2 22 22 2 2 22 22
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
5 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
6 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Management Information
>>> Overview
>>> Key Executives
>>> Board of Directors
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
7 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
MANAGEMENT INFORMATION
Overview Key Executives
DATE OF
NAME AGE TITLE SINCE
Executives BIRTH
Number of Executives 20.0 Rajesh Gopinathan 01/01/1971 51 CEO/Managing Director 02/21/2017
Average Reported Compensation (MM) 2.9 Samir Seksaria Chief Financial Officer 05/01/2021
Average Age Natarajan Ganapathy 05/20/1959 63 COO/Executive Director 02/21/2017
Average Tenure 4.4 Subramaniam
Board Members K Ananth Krishnan Chief Technology Officer 04/19/2018
Number of Board Members 9.0 Rajashree R Chief Marketing Officer 02/01/2020
Independent Directors 7.0 Surya Kant Chairman:TCS North America 05/18/2021
Members Owning Shares 1.0 Milind Lakkad Exec VP/Global Head:Human 04/30/2019
On Boards of Peers 9.0 Resources
On Boards of Other Companies 8.0 Dr Ritu Anand 03/31/1959 63 Senior VP/Chief Leadership & 07/02/2010
Average Age 61.0 Diversity Officer
Average Tenure (Years) 6.0 Nidhi Srivastava VP/Global Head:Google Cloud 02/03/2021
Business
Pradeep M Gaitonde Secretary/Compliance Officer 11/01/2021
Madhav Anchan Gen Cnsl:Legal & Corporate 04/12/2021
Affairs
Amit Bajaj Head:North America & UK 01/31/2015
Kamal Bhadada Head:Communication & Media 03/04/2021
Debashis Ghosh Head:Life Sciences & 10/07/2019
Healthcare
K Krithivasan Head:Banking & Financial 12/08/2020
Svcs
Suresh Muthuswami Head:BFSI Platforms 09/17/2020
M Shankar Narayanan Head:Retail & Travel 09/23/2020
Krishnan Ramanujam 03/31/1953 69 Head:Business & Technology 07/13/2017
Service
Kedar Shirali Head:Global Investor Relations 10/19/2012
Susheel Vasudevan Head:Manufacturing & Utilities 09/03/2020
Board of Directors
NAME DATE OF BIRTH AGE TITLE ORGANIZATION
Natarajan Chandrasekaran 06/02/1963 59 Chairman Tata Sons Ltd
Chairman Tata Consultancy Services Ltd
Keki M Mistry 12/31/1954 67 Vice Chairman/CEO Housing Dev Finance Corp Ltd
Vice Chairman/CEO Hdfc Ltd
Board Member Tata Consultancy Services Ltd
Daniel Hughes Callahan "Don" 05/16/1956 66 Executive Partner Bridge Growth Partners LLC
Board Member Tata Consultancy Services Ltd
Om Prakash Bhatt 03/07/1951 71 Board Member Tata Consultancy Services Ltd
Natarajan Ganapathy Subramaniam 05/20/1959 63 COO/Executive Director Tata Consultancy Services Ltd
Board Member Tata Consultancy Services Ltd
Dr Pradeep Kumar Khosla 03/13/1957 65 Chancellor University of California San Diego
Managing Director Inetworks LLC
Co-Founder Biometricore Inc
President UC San Diego Foundation
Board Member Tata Consultancy Services Ltd
Hanne Birgitte Breinbjerg Sorensen 09/18/1965 56 Board Member Tata Consultancy Services Ltd
Rajesh Gopinathan 01/01/1971 51 CEO/Managing Director Tata Consultancy Services Ltd
Board Member Tata Consultancy Services Ltd
Aarthi Subramanian 06/26/1967 55 Chief Digital Officer Tata Sons Ltd
Board Member Tata Consultancy Services Ltd
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
8 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Capital Structure
>>> Capital Structure Distribution
>>> Debt Distribution
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
9 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
CAPITAL STRUCTURE
Millions (INR)
0 2 4 6 8 10
DEBT DISTRIBUTION
Forcasts for up to 50 years. All values in INR
Debt Type: Bonds and Loans Loan Type: All
Payments: Principal Only Debt: To Maturity
AMOUNT
300000 YEAR
(MM)
2022 51,140
2023 253,760
250000 2024 267,942
2025 137,879
2026 39,527
Amount Outstanding (Mln)
0
2022
2023
2024
2025
2026
2027
2028
2029
2030
2031
2032
2034
2035
2037
2047
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
10 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Credit Profile
>>> Credit Ratings
>>> Credit Comparables
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
11 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
CREDIT PROFILE
Moody's
Outlook STABLE
Issuer Rating Baa1
Long Term Rating Baa1
Foreign Currency LT Debt Baa1
Fitch
Outlook STABLE
LT Issuer Default Rating A
LT LC Issuer Default A
ICRA
Outlook STABLE
Long Term AAA
Short Term A1+
CARE
Short Term A1+
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
12 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
CREDIT COMPARABLES
Credit Ratings
TCS IN Equity TECHM IN Equity HCLT IN Equity MTCL IN Equity CTSH US Equity
Fitch Rating A - A- - -
Moody's Rating Baa1 - - - -
S&P Rating NR - A- - -
Valuation Multiples
CDS / Leverage - - - - -
OAS / Leverage - - - - -
EV/EBITDA 21.5 12.3 12.3 21.7 9.5
Price to Book Ratio 13.0 - 4.4 8.3 2.9
Credit Ratios
Secured Debt/EBITDA - - - - -
Unsecured Debt/EBITDA - - - - -
Subordinated Debt/EBITDA - - - - -
Total Debt/EBITDA - - - - -
Net Debt / EBITDA -0.6 - -0.5 -1.3 -0.2
EBITDA / Tot Int Exp 67.4 46.7 80.2 53.9 301.3
Market Metrics
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
13 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Comparables Analysis
>>> Revenue Breakdown by Industry
>>> Equity Comparables
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
14 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
COMPARABLES ANALYSIS
% Revenue by Industry Comparables Range
METRIC TCS LOW HIGH AVERAGE
P/E 31.0 15.2 44.7 26.7
EPS 1 Yr Gr 19.5 8.1 57.4 27.2
Whole Firm 25.7 (B) Rev 1 Yr Gr 16.8 8.4 32.1 19.3
ROE 42.1 17.9 34.2 22.7
Information Technology (IT) Services 23.0 (B)
0 20 40 60 80 100
EV/EBITDA
NAME MARKET CAP EV EBITDA:2023 EBITDA:2024 P/E P/E:2023 P/E:2024
T12M
TATA CONSULTANCY SVCS LTD 11,911.5 (B) 11,574.9 (B) 21.5 19.8 17.6 31.0 28.3 25.1
TECH MAHINDRA LTD 1,041.8 (B) 990.1 (B) 12.3 11.5 9.9 18.5 17.5 14.9
HCL TECHNOLOGIES LTD 2,575.7 (B) 2,464.0 (B) 12.3 11.3 10.1 18.9 18.2 16.2
MINDTREE LTD 549.4 (B) 518.1 (B) 21.7 19.5 17.1 30.8 28.3 24.7
COGNIZANT TECH SOLUTIONS-A 34.2 (B) 33.4 (B) 9.5 9.1 8.4 15.2 14.5 13.3
WIPRO LTD 2,282.4 (B) 2,171.3 (B) 13.3 12.5 11.0 19.7 19.1 16.5
WNS HOLDINGS LTD-ADR 4.2 (B) 4.1 (B) 18.7 13.8 12.6 32.9 23.2 20.7
GENPACT LTD 8.7 (B) 10.1 (B) 15.8 13.2 11.5 27.8 17.4 15.5
EXLSERVICE HOLDINGS INC 5.8 (B) 5.9 (B) 23.9 20.3 18.0 44.7 30.6 27.3
INFOSYS LTD 6,469.4 (B) 6,312.7 (B) 19.8 18.2 15.8 29.0 26.6 22.8
MPHASIS LTD 417.7 (B) 406.4 (B) 18.9 15.9 13.7 29.1 24.1 20.4
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
15 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Earnings Estimates
>>> Earnings History
>>> Earnings Trend Chart
>>> Current Period Estimates
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
16 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
* Average 1 Day Move: Average absolute percent change in price 1 day after earnings for the past 8 periods
Implied 1 Day Move: Absolute percent change in price around the next earnings date estimated from option volatilities
30
3699.972 29.534
25
2023 Annual EPS
3503.124 29.108
20
Price
15
3306.276 28.682
10
3109.428 28.256
5
2912.58 27.83 2/ 3 3 3 4 4 4 5 5 5 5 6 6 6 7 7 7 7 8 8 0
27 /8/ /17 /2 6 /4/ /13 /22 /1/ /10 /19 /28 /6/ /15 /24 /3/ /12 /21 /30 /8/ /1 7 20 20 20 20 20 20 20 20 20
/2 20 /2 /2 20 /2 /2 20 /2 /2 /2 20 /2 /2 20 /2 /2 /2 2 0 / 2 22 22 22 22 23 23 23 23 24
02 22 02 02 22 02 02 22 02 02 02 22 02 02 22 02 02 02 22 02 /Q /Q /Q /Q /Q /Q /Q /Q /Q
2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 3 4 1 2 3 4 1
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
17 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Shareholders
>>> Ownership by Fund Objective
>>> Ownership by Geography
>>> Top Institutional Holders
>>> Top Insider Holdings
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
18 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
SHAREHOLDERS
Top Fund Objective Ownership (%) Top Geographic Ownership (%)
08/23/2022 08/23/2022
Emerging Market 30.12 India 90.07
ETF 20.98 United States 5.16
Blend 16.59 Great Britain (UK) 1.22
Regional Fund 9.69 Luxembourg 1.18
Asset Allocation 7.25 Ireland 0.91
Growth 6.67 Canada 0.28
Country Fund 2.88 Norway 0.27
Sector Fund 2.77 Japan 0.26
Unclassified 1.18 Australia 0.13
Fund Debt 1.17 Hong Kong 0.12
Value 0.46 Sweden 0.09
Market Neutral 0.23 Switzerland 0.07
Long Short 0.01 France 0.05
Taxable Mmkt 0.01 Singapore 0.05
Short Bias 0.00 Malaysia 0.04
Fund Of Funds 0.00 Finland 0.03
Denmark 0.02
Germany 0.01
Taiwan 0.01
Netherlands 0.01
South Korea 0.01
Unknown 0.01
Austria 0.01
Liechtenstein 0.01
South Africa 0.00
Belgium 0.00
Bermuda 0.00
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
19 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Analyst Ratings
>>> Analyst Company Consensus
>>> Analyst Recommendation Table
>>> Analyst Recommendation Chart
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
20 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
ANALYST RATINGS
Firm Analyst Consensus Price
120.00 4,179.00
100.00
3,774.20
80.00
3,369.40
Price in INR
60.00
2,964.60
40.00
2,559.80
20.00
0.00 2,155.00
AU SE O N D JA FE M AP M JU JU AU SE O N D JA FE M AP M JU JU AU
G P2 C O EC N B2 AR R AY N L2 G P2 C O EC N B2 AR R AY N L2 G
20 T2 V2 20 20 20 20 20 20 T2 V2 20 20 20 20 20 20
02 02 02 02 20 02 02 02 02 02 20 02
20 0 20 21 1 21 21 21 21 1 21 1 21 22 2 22 22 22 22 2 22
0 0 1 1
Analyst Recommendations
FIRM NAME ANALYST RECOMENDATION TGT PX DATE 1 YR RTN BARR RANK
Macquarie Ravi Menon outperform M 4150.00 08/23/22 - - -
JP Morgan Ankur Rudra underweight M 2800.00 08/22/22 8.12 5th 17th
Motilal Oswal Securities Ltd. Mukul Garg buy M 3730.00 08/22/22 -8.40 - 18th
BNP Paribas Asia Kumar Rakesh buy M 3615.00 08/18/22 -8.49 - -
YES Research Piyush Pandey buy M 3758.00 08/17/22 -8.49 - -
Ambit Capital Pvt Ltd. Ashwin Mehta sell M 2865.00 08/16/22 8.49 4th 2nd
Investec Nitin Padmanabhan sell M 2900.00 08/08/22 8.49 4th 8th
Bernstein Rahul Malhotra outperform M 3890.00 08/08/22 -8.49 - -
Nomura Abhishek Bhandari reduce M 2910.00 08/05/22 - - -
Edelweiss Capital Limited Sandip Kumar buy M 4106.00 08/02/22 -8.49 - -
(Institutional) Agarwal
Elara Capital Ruchi Burde Mukhija buy M 4050.00 08/02/22 - - -
Antique Stock Broking Ltd Vikas Ahuja buy M 3925.00 07/27/22 -8.49 - -
Prabhudas Lilladher Pvt. Aditi Patil accumulate M 3607.00 07/25/22 - - -
Citi Surendra Goyal sell M 3015.00 07/20/22 8.49 4th 10th
HSBC Yogesh Aggarwal hold M 3555.00 07/15/22 0.00 - 4th
Morgan Stanley Gaurav Rateria Equalwt/In-Line M 2890.00 07/14/22 0.24 - -
IIFL (Institutional) Rishi Jhunjhunwala add M 3450.00 07/14/22 -8.49 - -
Asian Markets Securities Pvt Ltd. Shradha Agrawal accumulate M 3324.00 07/12/22 -8.49 - -
Arihant Capital Markets Ltd. Abhishek Jain accumulate U 3720.00 07/11/22 7.09 - 5th
Credit Suisse Varun Ahuja neutral D 3275.00 07/11/22 -13.48 - -
Kotak Securities (Institutional Kawaljeet Saluja add M 3400.00 07/11/22 -8.49 - 6th
Equities)
KR Choksey Shares & Sec Pvt Ltd Saptarshi Mukherjee accumulate M 3739.00 07/11/22 -15.42 - -
"Saptarshi"
Spark Capital Advisors Soumitra Chatterjee reduce M 2980.00 07/11/22 8.49 4th 13th
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
21 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
22 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Financial Analysis
>>> Highlights
>>> Enterprise Value
>>> Multiples
>>> Analytics-Profitability
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
23 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Financial Analysis
Key Stats-Highlights
Original:2019 A Original:2020 A Original:2021 A Original:2022 A Current/LTM
For the period ending 2019-3-31 2020-3-31 2021-3-31 2022-3-31 2022-6-30
Market Capitalization 7,510,960.85 6,852,229.71 11,755,030.41 13,684,669.18 11,911,492.89
- Cash and Marketable 370,070.00 303,250.00 312,810.00 427,590.00 356,250.00
Securities
+ Preferred & Other 0.00 0.00 0.00 0.00 0.00
+ Total Debt 4,440.00 61,120.00 59,120.00 58,550.00 58,110.00
Periodic Enterprise Value 7,145,330.85 6,610,099.71 11,501,340.41 13,315,629.18 11,613,352.89
Key Stats-Multiples
Original:2019 A Original:2020 A Original:2021 A Original:2022 A Current
For the period ending 2019-3-31 2020-3-31 2021-3-31 2022-3-31 2022-8-24
P/E 25.23 20.60 38.39 36.23 31.20
Average 29.09 26.75 28.48 42.32
High 34.40 28.71 38.39 48.55
Low 22.19 20.60 18.66 36.23
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
24 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Ratio Analysis-Profitability
Original:2020 A Original:2021 A Original:2022 A Current/LTM Estimate:2023 A
For the period ending 2020-3-31 2021-3-31 2022-3-31 2022-6-30 2023-3-31
Returns
Return on Common Equity 43.40 41.51 50.26 49.79 51.80
Return on Assets 32.53 28.89 33.11 32.91
Return on Capital 43.09 39.42 47.56 46.68
Return on Invested Capital 33.48 33.10 36.38 36.14
Margins
EBITDA Margin 28.45 29.65 28.84 28.06
Operating Margin 26.39 27.40 26.65 25.86
Net Income Margin 25.33 22.77 23.82 23.04
Growth
Revenue, 1 YR Growth 6.61 3.55 17.93 17.92
EBITDA, 1 YR Growth 6.83 7.92 14.72 5.68
Operating Income, 1 YR 4.22 7.52 14.67 4.67
Growth
Net Income, 1 YR Growth 10.63 -6.92 23.34 3.71
Additional
Accounts Receivable 4.98 5.05 5.82 5.81
Turnover
Days Sales Outstanding 73.43 72.32 62.69 62.86
Inventory Turnover 2.40 2.33 2.23 1.47
Days Inventory Outstanding 152.50 156.43 163.62 248.20
Accounts Payable Turnover 0.00 0.00 0.00 0.00
Accounts Payable Turnover 231,227.54 190,438.75 80,317.80 96,963.65
Days
Cash Conversion Cycle -231,001.61 -190,210.00 -80,091.50 -96,652.59
Inventory to Cash Days 225.93 228.75 226.31 311.06
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
25 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Company News
>>> High attrition rates caused alarm bells in the market
>>> Consumer momentum unlikely to derail as IT firms rationalise salary payouts
>>> TCS to pay full variable, iPhone 14 to be made in India; and Musk vs Dorsey in Twitter battle
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
26 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
It was also reported recently that IT major Wipro also went on to halt its
variable costs for a category of its employees. In a statement to ET NOW Wipro
said "There is no change to our earlier statement on salary increase, and
hikes for our employees will be effective from September 1, 2022. We have also
completed the first cycle of quarterly progressions effective July 1, 2022. We
have no further comments on the quantum of variable pay.”
Meanwhile, according to a TeamLease report, hiring intent rose to 61% for the
July-September quarter, from 54% in April-June 2022. However, the new hires
are likely to be for entry-level and junior roles, where the intent to hire is
highest. The hiring intent drops progressively for mid-level jobs, hitting the
lowest for senior positions, according to TeamLease’s Q2 Employment Outlook
Reports
27 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
28 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
29 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(Economic Times) -- India’s largest information technology (IT) firm TCS will
pay 100% variable pay to its 600,000 employees - a sort ofheadway after we
reported that the IT major had delayed its June variable compensation payout
by a month for some employees. We delve deep into this development and other
important tech stories that made the headlines during the day.
Credit: Giphy
Also in this letter:
Apple plans to make iPhone 14 in India
Musk seeks documents from Jack Dorsey amidst battle with Twitter
Netflix ramps up hiring for cloud gaming
------------------------------------------------------------------------------
We reported on August 20 that the Tata Group company has delayed the variable
payout for C3A, C3B, C4, and equivalent grades by a month. These are employees
at the assistant consultant, associate consultant, and consultant levels. The
money due to be paid in July will be paid by August-end, according to an
internal email accessed by ET.
From the horse’s mouth: “Variable pay is either paid in month one or month two
as per the normal process and there is no delay in this process. 100% VA is
being paid for Q1,” TCS said in a statement. Previously, the company had said
its compensation and bonus cycle was running as planned.
Sources stated that over 90% of the employees have received their variable
payout.
Dipping margins: During the June quarter results, all Indian IT majors had
indicated a strong demand environment but reported severe margin contraction
due to high employee costs. According to analysts, some companies are taking
cautionary measures to curtail performance payout to conserve cash.
TCS’ decision comes at a time when its smaller peers Infosys and Wipro have
reduced or suspended variable pay rollout for employees owing to margin
pressure.
IT peers cut variable pay: We reported on Tuesday that Infosys has given out
70% variable pay on average to employees for the June quarter amid pressure on
30 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Last week, Wipro, too, said in an email that employees belonging to C bands
and above (managers to C-suite level) will not receive any variable payouts,
while associates in A & B bands (freshers to team leader levels) will receive
70% of target variable pay.
------------------------------------------------------------------------------
Apple has long made most of its iPhones in China and has been seeking
alternatives amid the Chinese government's clashes with the US and other
factors including recent lockdowns to curb the spread of the virus
Tell me more: According to the report, which cited people with knowledge of
the situation, the company has been collaborating with suppliers to increase
production in India and reduce the time it takes to produce new iPhones from
the usual six to nine months for previous launches.
ET had reported earlier that Apple could be evaluating shipping its upcoming
iPhone 14 from India.
The India blueprint: The US-based company has been gradually ramping up the
production of iPhones in India. Currently, its devices are manufactured in
India by three contract manufacturers — Foxconn (Hon Hai), Wistron and
Pegatron. The three Apple partners are part of the Indian government's
production-linked incentive scheme for mobile manufacturing. They need to make
products worth a minimum of Rs 8,000 crore each this year to get the
incentives.
The timeline: After the first release in September, the first iPhone 14s from
India will probably be finished in late October or November. An ambitious
target would be Diwali which begins on October 24, one person told the news
agency.
Back-to-work pangs: Apple employees have hit back at the tech giant's
return-to-office orders and launched a petition saying the firm risked
stifling diversity and staff wellbeing by restricting their ability to work
remotely.
The petition is in response to an all-employee memo from the CEO Tim Cook, who
last week said workers would have to come into the office for at least three
days a week from September, citing the Financial Times, the New York Post
reported.
31 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
------------------------------------------------------------------------------
^Elon Musk seeks documents from Jack Dorsey in battle with Twitter
Twitter Inc misled federal regulators about its security defenses and spam
accounts, CNN and the Washington Post reported on Tuesday, citing
whistleblower disclosures by the company's former security chief Peiter Zatko
last month with the Securities and Exchange Commission and the Department of
Justice, as well as the Federal Trade Commission
Citing Zatko, CNN reported Twitter executives don't have the resources to
fully understand the true number of bots on the platform, and were not
motivated to.
The allegations: Zatko accused Twitter, its chief executive Parag Agrawal and
other executives and directors of “extensive legal violations,” including
making misleading statements to users, misrepresentations to investors and
acting with “negligence and even complicity” toward efforts by foreign
governments to infiltrate the platform.
The India angle: The former security head’s complaint says he believed the
Indian government had forced Twitter to put one of its agents on the payroll,
with access to user data at a time of intense protests in the country.
The complaint said supporting information for that claim has gone to the
National Security Division of the Justice Department and the Senate Select
Committee on Intelligence. Another person familiar with the matter agreed that
the employee was probably an agent."
Earlier in the day, the Musk vs Twitter battle took a new turn when the Tesla
CEO - also the prospective buyer of Twitter - sought documents from Twitter
co-founder Jack Dorsey.
Driving the news: Musk is looking to secure documents about his April
agreement to buy Twitter and the number of spam accounts on the platform from
Dorsey, who resigned as Twitter’s chief executive in November. Musk and Dorsey
are long-time friends, and Dorsey has even supported Musk’s bid to buy Twitter
in the past.
------------------------------------------------------------------------------
32 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
What does Mojocare do? Mojocare helps consumers address issues including
reproductive health and fertility, hair care, and weight loss through an
online platform that includes product sales, consultations with doctors, and
customized treatment plans.
The Bengaluru company intends to use the money to further diversify and widen
its product line.
------------------------------------------------------------------------------
Netflix has been doubling down on the gaming space over the last few months.
In March, it acquired Boss Fight — its third gaming studio in the last six
months and has released a couple of mobile games, including two based on its
popular IP, Stranger Things. It plans to launch at least 50 more games by the
end of this year.
The company has over 221 million subscribers, of which less than 1% play its
mobile games.
Today’s ETtech Top 5 newsletter was curated by Gaurab Dasgupta and Ruchir Vyas
in New Delhi. Graphics and illustrations by Rahul Awasthi.
33 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Company Research
>>> IT Services - Tata Consultancy Services - Modest quarter; performance in-line â Q1FY23 Update - 09 July 2022
>>> Tata Consultancy Services
>>> Tata Consultancy Services Ltd
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
34 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS’s Q1 TCV stood at USD8.2bn, flat YoY/down 27.4% QoQ, given the Shareholding (%) Q2FY22 Q3FY22 Q4FY22 Q1FY23
Promoter 72.2 72.2 72.3 72.3
presence of two large, lumpy +USD 1bn deals in Q4FY22. Book-to-bill
Institutional Investors 23.3 22.9 22.0 21.9
was 1.2x, above TCS’ average, signaling sturdy pipeline. Deal conversion
Other Investors 1.0 1.1 1.2 1.2
cycle is steady and TCV may be within USD 7-9bn, going forward. General Public 3.5 3.8 4.6 4.7
We prefer TCS for its industry-leadership led by: 1) comprehensive Price performance (%) 3M 6M 12M
Nifty (8.8) (8.9) 3.1
services offerings, 2) systematic investments in services/capability
TCS (11.4) (15.3) 0.2
innovation and 3) robust TCVs. Given the current muted macro, TCS is
Infosys (16.5) (16.5) (3.0)
well poised for a resilient show, swiftly addressing shifting tech spend, Wipro (28.2) (41.1) (21.1)
led by its diversified service portfolio and excellent operational record. Source: Bloomberg
Expect FY22-25E USD sales/EBIT/APAT CAGRs of 9%/11.2%/11%.
Maintain BUY with a June 2023E TP of INR 4,050 on 30x earnings (1sd
+ five-year average). The key risk is acute recession in the West.
(INR mn) Q1FY23 Q1FY22 YoY (%) Q4FY22 QoQ (%) FY22 FY21 YoY (%)
Revenue (USD mn) 6,780 6,154 10.2 6,696 1.3 25,963 22,174 17.1
Revenue (INR mn) 527,580 454,110 16.2 505,910 4.3 1,956,270 1,641,770 19.2
Operating Expenditure 393,410 327,470 20.1 367,460 7.1 1,425,860 1,176,310 21.2
EBITDA 134,170 126,640 5.9 138,450 (3.1) 530,410 465,460 14.0
Depreciation 12,310 10,760 14.4 12,170 1.2 46,390 40,650 14.1
EBIT 121,860 115,880 5.2 126,280 (3.5) 484,020 424,810 13.9
PBT 127,760 121,630 5.0 133,640 (4.4) 512,720 449,780 14.0
Total Tax 32,570 31,320 4.0 34,050 (4.3) 131,100 111,980 17.1
Adjusted PAT 95,190 90,310 5.4 99,590 (4.4) 381,620 337,800 13.0
APAT after MI 94,780 90,080 5.2 99,260 (4.5) 380,360 336,480 13.0
Reported PAT 94,780 90,080 5.2 99,260 (4.5) 380,360 336,480 13.0
Reported EPS 25.9 24.4 6.4 26.8 (3.5) 103 90 14.9
Key Financials
YE Revenue YoY EBITDA EBITDA Adj PAT YoY Fully DEPS RoE RoCE P/E EV/EBITDA
March (INR bn) (%) (INR bn) Margin (%) (INR bn) (%) (INR) (%) (%) (x) (x)
FY22 1,918 16.8 531 27.7 384 13.9% 36.0 43.7 42.6 31.8 22.6
FY23E 2,227 16.2 601 26.9 431 12.1% 46.9 42.8 42.5 28.0 20.0
FY24E 2,466 10.7 676 27.3 484 12.4% 52.8 39.0 40.9 25.0 17.5
FY25E 2,660 7.9 729 27.3 529 9.3% 57.7 35.1 42.5 22.8 15.9
Note: Pricing as on 8 July 2022 ; Source: Company, Elara Securities Estimate
Ruchi Mukhija • ruchi.mukhija@elaracapital.com • +91 22 6164 8500
Vaibhav Chechani • vaibhav.chechani@elaracapital.com • +91 22 6164 8500
Seema Nayak • seema.nayak@elaracapital.com • +91 22 6164 8500
Elara Securities (India) Private Limited
35 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(INR bn)
2,000
EBIT 484,530 550,273 620,953 669,143
(%)
1,500 24.7 24.9
Add:- Non operating Income 21,973 24,563 22,614 34,837
PBT 516,870 578,226 653,934 714,347 1,000
24.6
Less :- Taxes 132,380 147,439 170,023 185,730 500
Add/(Less): Associates/(Minorities) (1,220) (1,310) (1,200) (1,200) 0 24.3
Adjusted PAT 383,270 429,477 482,711 527,416 FY22 FY23E FY24E FY25E
Reported PAT 383,270 429,477 482,711 527,416 Net revenue EBIT margin
(INR bn)
400
Investments 362,180 362,180 362,180 362,180
(%)
300 8
Cash & cash equivalents 124,880 78,401 282,111 519,722
Net Working Capital 201,570 474,795 518,568 554,264 200
4
Other Assets 77,360 79,326 87,819 94,746 100
Total Assets 962,140 1,186,177 1,437,711 1,712,429 0 0
Cash Flow Statement (INR mn) FY22 FY23E FY24E FY25E FY22 FY23E FY24E FY25E
Cash profit adjusted for non cash items 334,460 507,959 570,648 632,538 APAT APAT growth
Add/Less : Working Capital Changes (28,830) (275,191) (52,266) (42,622) Source: Company, Elara Securities Estimate
Operating Cash Flow 398,330 176,864 452,421 499,509
Less:- Capex (29,490) (44,545) (49,314) (53,203) Return ratios
Free Cash Flow to Firm 368,840 132,319 403,107 446,306 45 43.7 42.8
42.5
Financing Cash Flow (154,320) (206,750) (232,377) (253,898) 40.9
Investing Cash Flow (17,710) (16,593) (16,333) (8,000) 42.6 42.5
40
Net change in Cash 226,300 (46,479) 203,710 237,611
(%)
39.0
Ratio Analysis FY22 FY23E FY24E FY25E
Income Statement Ratios (%) 35
35.1
Revenue Growth 16.8 16.2 10.7 7.9
EBITDA Growth 14.0 13.0 12.5 7.9 30
PAT Growth 13.8 12.0 12.3 9.2 FY22E FY23E FY24E FY25E
EBITDA Margin 27.7 26.9 27.4 27.4 ROE (%) ROCE (%)
Net Margin 20.0 19.3 19.6 19.8 Source: Company, Elara Securities Estimate
Return & Liquidity Ratios
Net Debt/Equity (x) (0.1) (0.0) (0.2) (0.3)
ROE (%) 43.7 42.8 39.0 35.1
ROCE (%) 42.6 42.5 40.9 42.5
Per Share data & Valuation Ratios
Diluted EPS (INR/Share) 103.6 117.4 131.9 144.1
EPS Growth (%) 15.2 13.3 12.4 9.3
Book Value 241 304 373 448
DPS (INR/Share) 36.0 46.9 52.8 57.7
P/E Ratio (x) 31.5 27.8 24.7 22.7
EV/EBITDA (x) 22.6 20.1 17.5 15.9
Price/Book (x) 13.5 10.7 8.8 7.3
Dividend Yield (%) 1.1 1.4 1.6 1.8
Note: pricing as on 8 July 2022; Source: Company, Elara Securities Estimate
36 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Conference Call – Highlights Healthy order book and client wins – Commentary
IT Services
usually the quarter with higher churn, given pertaining to vendor consolidation and integrated
associates move for higher studies. TCS is confident of operations deals continue to strengthen. TCS’
the number moderating in H2FY23. The company contextual knowledge and assets such as Cognix™,
hired ~14k employees QoQ, slightly less given that MFDM™ and ignio™ are helping it gain share in this
Q1 is a slow quarter for hiring. TCS will adhere to its segment.
FY23 hiring target of ~40k, signaling strong demand.
Geography- and vertical-wise commentary
Wage hikes and margin pressure
▪ TCS has guided that North America may remain its
▪ Lower hiring as compared with the past few quarters strongest geography on growth (broad-based in all
was a result of seasonal weakness in fresher hirings, verticals), followed by the UK. Sequential volatility
which may escalate to previous levels in Q2-Q3FY23. persists for India, led by public, MSME and
The target of hiring ~40,000 freshers in FY23 may government contracts, but the geography may
chase a strong demand scenario. However, lateral perform well, long term.
hirings continue to remain at same levels.
▪ Vertical-wise, TCS guided for broad-based growth.
▪ Salary increase stood at 5-8% (much higher for top Retail/Lifescience may continue to be key growth
performers), effective 1 April 2022. Wage hikes drivers. Amid recession worries, retail is showing no
impacted operating margin 1.5%. Higher signs of slowdown, given clients investing on
subcontracting/travel expenses were negated by customer experience, with focus on same day
operation leverages. Subcontracting cost rose due to delivery, warehousing and supply chain tech.
supply disruption and higher attrition.
▪ TCS has no footprint in Russia and Ukraine (war
▪ Attrition is expected to rise further in Q2, post which affected regions).
it may decline.
▪ TCS has enough capacity in tier-II locations.
Demand and order book impact
Product and platform – Highlights
▪ Demand continues to be very strong, led by ongoing
▪ Ignio signed up 28 new customers, with five new go-
appetite for continuous investment. Amid worries of
lives. Six new wins precipitated in the cognitive space.
global recession, no sign of postponement/re-
Products and platforms continue to grow. Global
prioritizing of budgets/budget cuts are visible in the
Hotel has appointed ignio as a solution delivery, to
near term (i.e., FY23).
enhance customer experience.
▪ Horizon 1 cloud demand may continue to be the key
▪ The blockchain platform saw two go-lives in Q1.
demand driver, gleaning more volumes. Strong
relationship with hyperscaler helped TCS gain market ▪ Clients are seeking tech to leverage linear processes
share in cloud. However, horizon 2/3 gleaned less and to ensure smooth running of businesses.
volumes, but enough value for further growth.
37 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Exhibit 1: Deal wins stable YoY Exhibit 4: EBIT margin down on wage hike impact
12,000 28
Deal wins EBIT margin
10,000 27
26
(USD mn)
(%)
8,000
25
6,000
24
4,000
23
2,000 22
0 21
Jun-14
Jun-15
Jun-16
Jun-17
Jun-18
Jun-19
Jun-20
Jun-21
Jun-22
Dec-14
Dec-15
Dec-16
Dec-17
Dec-18
Dec-19
Dec-20
Dec-21
Jun-18
Dec-18
Jun-19
Dec-19
Jun-20
Dec-20
Jun-21
Dec-21
Jun-22
Sep-18
Sep-19
Sep-20
Sep-21
Mar-19
Mar-20
Mar-21
Mar-22
Source: Company, Elara Securities Research
Source: Company, Elara Securities Research
Exhibit 2: Attrition up 230bps QoQ Exhibit 5: Vertical-wise QoQ cc growth heatmap
25 QoQ cc
Attrition Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23
growth (%)
20 BFSI 3.1 4.0 2.8 2.5 4.0
(%)
retail &
15 4.4 5.8 4.8 5.5 7.0
Distribution
Telecom 1.7 5.8 4.4 5.6 2.5
10
Manufacturing 4.8 4.4 4.1 4.5 2.5
5 Life Sciences &
7.3 1.6 2.8 3.9 3.2
Healthcare
Technology
0 5.0 5.5 3.3 3.1 3.6
and Services
Jun-14
Jun-15
Jun-16
Jun-17
Jun-18
Jun-19
Jun-20
Jun-21
Jun-22
Dec-14
Dec-15
Dec-16
Dec-17
Dec-18
Dec-19
Dec-20
Dec-21
Regional
markets and (5.0) 2.6 6.1 0.5 0.3
Other
Source: Company, Elara Securities Research Source: Company, Elara Securities Research
10
Current trailing twelve months (TTM) EPS 105.2
5
Current Market Price (CMP) 3,265
0
(5) Target EPS 134.9
Apr-21
Jun-21
Apr-22
Jun-22
Aug-20
Dec-20
Dec-21
Aug-21
Oct-20
Feb-21
Oct-21
Feb-22
Source: Company, Elara Securities Research Note: Pricing as on 8 July 2022; Source: Elara Securities Estimate
38 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Coverage History
4,300 AC AC
43
41
3,800 42
44
3,300 40
39
2,800
AC 38
2,300 34
28 31 37
27 29 30 32
1,800 33 36
26
25 35
23 24
IT Services
1,300 2 35 6 8 9 12 13 14 16 17 20 22
1 4 7 10 11 15 18 19 21
800
Apr-14
Apr-15
Apr-16
Apr-17
Apr-18
Apr-19
Apr-20
Apr-21
Apr-22
Jul-14
Jul-15
Jul-16
Jul-17
Jul-19
Jul-20
Jul-21
Jan-14
Oct-14
Jan-15
Oct-15
Jan-16
Oct-16
Jan-17
Oct-17
Jul-18
Jan-18
Oct-18
Jan-19
Oct-19
Jan-20
Oct-20
Jan-21
Oct-21
Jul-22
Jan-22
Not Covered Covered
*AC = Analyst change
39 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Any clarifications / queries on the proposal as well as any future communication regarding the proposal should be addressed to Elara Securities (India) Private
Limited. It is important to note that any dispute with respect to this research report, would not have access to stock exchange investor redressal forum or arbitration
mechanism.
Elara Securities (India) Private Limited was incorporated in July 2007 as a subsidiary of Elara Capital (India) Private Limited.
Elara Securities (India) Private Limited is a SEBI registered Stock Broker in the Capital Market and Futures & Options Segments of National Stock Exchange of India
Limited [NSE], in the Capital Market Segment of BSE Limited [BSE] and a Depository Participant registered with Central Depository Services (India) Limited [CDSL].
Elara Securities (India) Private Limited’s business, amongst other things, is to undertake all associated activities relating to its broking business.
The activities of Elara Securities (India) Private Limited were neither suspended nor has it defaulted with any stock exchange authority with whom it is registered in
last five years. However, during the routine course of inspection and based on observations, the exchanges have issued advise letters or levied minor penalties on
Elara Securities (India) Private Limited for minor operational deviations in certain cases. Elara Securities (India) Private Limited has not been debarred from doing
business by any Stock Exchange / SEBI or any other authorities; nor has the certificate of registration been cancelled by SEBI at any point of time.
Elara Securities (India) Private Limited offers research services primarily to institutional investors and their employees, directors, fund managers, advisors who are
registered or proposed to be registered.
Details of Associates of Elara Securities (India) Private Limited are available on group company website www.elaracapital.com
Elara Securities (India) Private Limited is maintaining arms-length relationship with its associate entities.
Research Analyst or his/her relative(s) may have financial interest in the subject company. Elara Securities (India) Private Limited does not have any financial interest
in the subject company, whereas its associate entities may have financial interest. Research Analyst or his/her relative does not have actual/beneficial ownership of
1% or more securities of the subject company at the end of the month immediately preceding the date of publication of Research Report. Elara Securities (India)
Private Limited does not have actual/beneficial ownership of 1% or more securities of the subject company at the end of the month immediately preceding the date
of publication of Research Report. Associate entities of Elara Securities (India) Private Limited may have actual/beneficial ownership of 1% or more securities of the
subject company at the end of the month immediately preceding the date of publication of Research Report. Research Analyst or his/her relative or Elara Securities
(India) Private Limited or its associate entities does not have any other material conflict of interest at the time of publication of the Research Report.
Research Analyst or his/her relative(s) has not served as an officer, director or employee of the subject company.
Research analyst or Elara Securities (India) Private Limited have not received any compensation from the subject company in the past twelve months. Associate
entities of Elara Securities (India) Private Limited may have received compensation from the subject company in the past twelve months. Research analyst or Elara
Securities (India) Private Limited or its associate entities have not managed or co-managed public offering of securities for the subject company in the past twelve
months. Research analyst or Elara Securities (India) Private Limited or its associates have not received any compensation for investment banking or merchant banking
or brokerage services from the subject company in the past twelve months. Research analyst or Elara Securities (India) Private Limited or its associate entities may
have received any compensation for products or services other than investment banking or merchant banking or brokerage services from the subject company or
third party in connection with the Research Report in the past twelve months.
40 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The information contained in this note is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we
endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will
continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the
particular situation.
Elara Capital Inc.’s affiliate did not manage an offering for Tata Consultancy Services Limited.
Elara Capital Inc.’s affiliate did not receive compensation from Tata Consultancy Services Limited in the last 12 months.
Elara Capital Inc.’s affiliate does not expect to receive compensation from Tata Consultancy Services Limited in the next 3 months.
This material is based upon information that we consider to be reliable, but Elara Capital Inc. does not warrant its completeness, accuracy or adequacy and it
should not be relied upon as such.
This material is not intended as an offer or solicitation for the purchase or sale of any security or other financial instrument. Securities, financial instruments or
strategies mentioned herein may not be suitable for all investors. Any opinions expressed herein are given in good faith, are subject to change without notice,
and are only correct as of the stated date of their issue. Prices, values or income from any securities or investments mentioned in this report may fall against the
interests of the investor and the investor may get back less than the amount invested. Where an investment is described as being likely to yield income, please
note that the amount of income that the investor will receive from such an investment may fluctuate. Where an investment or security is denominated in a
different currency to the investor’s currency of reference, changes in rates of exchange may have an adverse effect on the value, price or income of or from that
investment to the investor. The information contained in this report does not constitute advice on the tax consequences of making any particular investment
decision. This material does not take into account your particular investment objectives, financial situations or needs and is not intended as a recommendation of
particular securities, financial instruments or strategies to you. Before acting on any recommendation in this material, you should consider whether it is suitable
for your particular circumstances and, if necessary, seek professional advice.
Certain statements in this report, including any financial projections, may constitute “forward-looking statements.” These “forward-looking statements” are not
guarantees of future performance and are based on numerous current assumptions that are subject to significant uncertainties and contingencies. Actual future
performance could differ materially from these “forward-looking statements” and financial information.
41 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Research
Abdulkader Puranwala Analyst Healthcare, Pharmaceuticals abdulkader.puranwala@elaracapital.com +91 22 6164 8528
Amit Purohit Analyst Dairy, FMCG, Paints amit.purohit@elaracapital.com +91 22 6164 8594
Ankita Shah Analyst Infrastructure, Ports & Logistics ankita.shah@elaracapital.com +91 22 6164 8516
Bhawana Chhabra, CFA Analyst Strategy bhawana.chhabra@elaracapital.com +91 22 6164 8598
Biju Samuel Analyst Quantitative & Alternate Strategy biju.samuel@elaracapital.com +91 22 6164 8505
Gagan Dixit Analyst Aviation, Chemicals, Oil & Gas gagan.dixit@elaracapital.com +91 22 6164 8504
Garima Kapoor Economist garima.kapoor@elaracapital.com +91 22 6164 8527
Harshit Kapadia Analyst Capital Goods, Consumer Electronics harshit.kapadia@elaracapital.com +91 22 6164 8542
Jay Kale, CFA Analyst Auto & Auto Ancillaries jay.kale@elaracapital.com +91 22 6164 8507
Karan Taurani Analyst Media & Entertainment, Alcobev, QSR, Internet karan.taurani@elaracapital.com +91 22 6164 8513
Madhukar Ladha Analyst Diversified Financials, Insurance madhukar.ladha@elaracapital.com +91 22 6164 8526
Prashant Biyani Analyst Agrochemicals, Fertilisers, Sugar prashant.biyani@elaracapital.com +91 22 6164 8581
Prerna Jhunjhunwala Analyst Textiles, Retail prerna.jhunjhunwala@elaracapital.com +91 22 6164 8519
Ravi Sodah Analyst Cement, Building Materials, Metals & Mining ravi.sodah@elaracapital.com +91 22 6164 8517
Ruchi Mukhija Analyst IT Services ruchi.mukhija@elaracapital.com +91 22 6164 8500
Rupesh Sankhe Analyst Utilities, Renewables, Capital Goods, Real Estate rupesh.sankhe@elaracapital.com +91 22 6164 8581
Shweta Daptardar Analyst NBFCs, SFBs shweta.daptardar@elaracapital.com +91 22 6164 8559
Saurabh Mitra Sr. Associate Cement, Building Materials, Metals & Mining saurabh.mitra@elaracapital.com +91 22 6164 8546
Aditya Jaiswal Associate Strategy aditya.jaiswal@elaracapital.com +91 22 6164 8500
Anuja Dighe Associate NBFCs, SFBs anuja.dighe@elaracapital.com +91 22 6164 8500
Ash Shah Associate Infrastructure, Ports & Logistics ash.shah@elaracapital.com +91 22 6164 8500
Bhavi Shah Associate Cement, Building Materials, Metals & Mining bhavi.shah@elaracapital.com +91 22 6164 8500
Himanshu Dhyawala Associate Diversified Financials, Insurance himanshu.dhyawala@elaracapital.com +91 22 6164 8500
Jayalaxmi Gupta Associate Media & Entertainment, Alcobev, QSR jayalaxmi.gupta@elaracapital.com +91 22 6164 8500
Ketul Dalal Associate Auto & Auto Ancillaries ketul.dalal@elaracapital.com +91 22 6164 8500
Mudit Kabra Associate Capital Goods, Consumer Electronics mudit.kabra@elaracapital.com +91 22 4204 8636
Nishant Chowhan, CFA Associate Auto & Auto Ancillaries nishant.chowhan@elaracapital.com +91 22 6164 8500
Rajesh Mudaliar Associate Consumer Discretionary, Mid Cap, Small Cap rajesh.mudaliar@elaracapital.com +91 22 6164 8500
Reena Shah Associate Aviation, Chemicals, Oil & Gas reena.shah@elaracapital.com +91 22 6164 8525
Rohit Harlikar Associate Dairy, FMCG, Paints rohit.harlikar@elaracapital.com +91 22 6164 8562
Rounak Ray Associate Media & Entertainment, Alcobev, QSR, Internet rounak.ray@elaracapital.com +91 22 6164 8500
Seema Nayak Associate IT Services seema.nayak@elaracapital.com +91 22 6164 8500
Sonali Patwa Associate Utilities, Renewables, Capital Goods sonali.patwa@elaracapital.com +91 22 6164 8500
Subhankar Sanyal Associate Economics subhankar.sanyal@elaracapital.com +91 22 6164 8500
Vaibhav Chechani Associate IT Services vaibhav.chechani@elaracapital.com +91 22 6164 8500
Vatsal Vinchhi Associate Agrochemicals, Fertilisers, Sugar vatsal.Vinchhi@elaracapital.com +91 22 6164 8500
Vinayak Patil Database vinayak.patil@elaracapital.com +91 22 6164 8510
Priyanka Sheth Editor priyanka.sheth@elaracapital.com +91 22 6164 8568
Prakriti Singh Editor prakriti.singh@elaracapital.com +91 22 6164 8500
Gurunath Parab Production gurunath.parab@elaracapital.com +91 22 6164 8515
Jinesh Bhansali Production jinesh.bhansali@elaracapital.com +91 22 6164 8537
Access our reports on Bloomberg: Type RESP ESEC <GO> Also available on Thomson & Reuters
42 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
About the stock: Tata Consultancy Services (TCS) is one of the leading IT service Particulars
Result Update
providers with a presence in BFSI, communication, manufacturing, retail & hi tech. P articular Amount
Market Capitalization (| Crore) 11,94,990.0
Consistent organic revenue growth and industry leading margins (>25%)
Total Debt (| Crore) 7,818.0
Stable management, robust return ratios (>RoCE 40%) & payouts (~70%) Cash and equivalents (| Crore) 48,483.0
EV (| Crore) 11,64,296.0
Q1FY23 Results: TCS reported weak margins. Equity capital (| Crore) 366
Face value |1
CC growth of 3.5% QoQ, 15.5% YoY was better than expected
EBIT margins declined ~185 bps QoQ to 23.1% for the quarter Shareholding pattern
Jun-21 Sep-21 Dec-21 Mar-22
The company’s TCV was at US$8.2 billion (bn) at Q1FY23 Promoters 72.2 72.2 72.2 72.3
FII 15.4 15.4 15.0 14.2
DII 7.8 7.8 7.8 7.9
Others 4.6 4.7 5.1 5.7
What should investors do? TCS’ share price has grown by ~2.8x over the past
five years (from ~| 1,165 in July 2017 to ~| 3,265 levels in July 2022). Price Chart
We maintain BUY rating on the stock
20,000 4,300
Nov-2021
Jul-2021
Apr-2019
Apr-2020
Aug-2019
Aug-2020
Dec-2019
Dec-2020
Mar-2021
Mar-2022
New organisation structure, which is aimed at increasing customer
stickiness is expected to enhance market share gains
Increase in outsourcing in Europe, vendor consolidation and deal pipeline Ni ft y ( L.H .S) Pr ic e (R. H.S )
43 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Vertical wise in CC terms, BFSI, retail & grew 13.9% & 25.1% YoY
respectively while manufacturing, technology & services grew 16.4% each.
Life sciences & media & communication grew 11.9% and 19.6% YoY,
respectively
As per the management, the demand environment continues to be strong
in US while in UK, client’s conversation are largely focuses on high inflation
there. As per the management, clients are seeing deeper impact of
recession, if it ever happens, in UK, but no moderation in tech spending is
visible yet from the region so far
LTM attrition continued to inch up, which is at 19.7% (up from 17.4% in the
previous quarter). The management sounds cautious on attrition since their
commentary suggests that attrition would take few months to settle down
and it is expected to cool off only in H2FY23. The company added 14,136
associates in Q1, taking the total to 606331. The management indicated that
net adds in Q1 are seasonally low especially on fresher side as lot of fresh
graduates go for higher studies
On a reported basis, the company’s TCV for the quarter was at US$8.2 bn,
which was down 27% QoQ while it was up 1.2% QoQ. However, on like to
like basis (adjusted for two large deals of US$1 bn each in Q4FY22 and two
large deals of US$400 mn for Q1FY23, TCV was down 20.4% QoQ/8.6% YoY
basis. The company indicated that steady state deal win number for the
quarter could be in the range of US$7-9 bn, going forward
EBIT margin for the quarter was down 185 bps QoQ at 23.1%. There was
150 bps impact due to annual wage increase (The company has given 5-8%
wage hike for the employees, top performers got even bigger hikes, 4-5%
hike given for onsite employees) while rest was due to higher subcontractor
as well as travel costs. The company indicated that the margins are
expected to see revival in Q2FY23, the exit margins in Q4FY23 are likely to
be around 25%
TCS indicated that it is planning to hire 40,000 freshers in FY23, which would
help in pyramid optimisation.
TCS indicated that the current digital transformation opportunity has three
horizons where horizon 1 pertains to moving one’s onsite applications to
cloud, which is currently playing out. There are further opportunities, which
are termed as Horizon 2 (cloud native application development) and Horizon
3 (end to end ecosystem play for sectors like pharma, manufacturing, etc)
The company has rolled out a new organisation structure, which is aligned
to a particular phase of their customer journey. Relationship Incubation
Group that will provide the high-touch, high engagement, delivery-focused
model that new clients require; the Enterprise Growth Group pulls together
capabilities from across the different service lines to stitch together
solutions that address their clients’ business needs when the relationship is
in its hyper growth phase; Business Transformation Group that will manage
its largest clients and help it accomplish its growth and transformation
objectives
Other income (less interest) 590 700 575 2.6 736 -19.8
PBT 12,776 13,256 12,163 5.0 13,364 -4.4
Tax paid 3,257 3,380 3,132 4.0 3,405 -4.3
Reported PAT 9,478 9,842 9,008 5.2 9,926 -4.5
Adjusted PAT 9,478 9,842 9,008 5.2 9,926 -4.5
Source: Company, ICICI Direct Research
Quarterly highlights
Exhibit 3: Dollar growth hit by cross currency headwinds Exhibit 4: CC YoY revenue growth has been steady
25.0 1.2 16.4 20.0
15.5 15.4 14.3 15.5
20.0 21.6
1.0 15.0
15.0 16.8
14.4 0.8 10.0
10.0 11.8 10.2
10.0
0.6 5.0
5.0
2.1 0.4 (3.2) 5.9 -
-
0.2 0.4 (5.0)
(5.0) (7.8) (1.7)
(6.3)
(10.0) - (10.0)
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Dollar revenue YoY growth (%) CC YoY revenue growth (%)
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 5: Steady growth in North America market Exhibit 6: UK & continental Europe revenue moderates
25.0 25.0
20.0 20.0
15.0 17.4 18.0 18.7 19.1 15.0
15.8
10.0 10.0
11.7
19.7
16.3
13.5
15.6
17.5
12.7
10.1
13.0
12.1
12.6
2.7
3.7
3.6
1.0
5.0 5.9 5.0
- (0.2) -
(3.0)
(8.5)
(8.1)
(1.6)
(5.0) (5.0)
(6.1)
(10.0) (10.0)
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
North America CC YoY growth (%) CC YoY growth (%) - Continental Europe CC YoY growth (%) - UK
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 7: BFSI revenue has seen an uptick Exhibit 8: Retail revenues continue to strong
25.0 30.0
20.0 25.0 25.1
19.3 17.9 21.7 22.1
17.0 20.0 18.4 20.4
15.0 13.9 15.0
13.3 12.9
10.0 10.0
5.0 5.0
2.4 - (0.9)
- (1.1) (5.0) (5.7) (5.1)
(5.0) (4.9) (10.0)
(10.0) (15.0) (12.9)
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
BFSI revenue CC YoY growth (%) Retail & CPG revenue CC YoY growth (%)
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 9: Seasonal weakness in employee additions Exhibit 10: LTM attrition continues to inch up
40.0 25.0
35.0 19.7
30.0 20.0 17.4
25.0 15.3
20.0 15.0 11.9
15.0 11.1
10.0 8.9 8.6
15.7
19.4
20.4
19.7
28.2
35.2
14.1
10.0 7.6 7.2
9.9
5.0
- 5.0
(5.0)
Q1FY21 (5.0)
(10.0) -
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Employee addition ('000) LTM Attrition - IT Services(%)
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 11: Sub-contracting costs also rising Exhibit 12: So is travel cost, which has seen uptick
12.0 2.2
9.5 10.0 2.1 2.1
8.9 8.9 9.2 2.0
10.0 8.6
8.0 7.6 7.7 1.8 1.8
8.0 1.6
1.4
6.0
1.2
4.0 1.0 1.0 1.1
0.8 0.8 0.8
2.0 0.7 0.7 0.7
0.6 0.6 0.6
- 0.4
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q2FY20
Q3FY20
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
sub contracting cost as % of Revenue Travel cost as % of Revenue
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 13: Which along with increasing employee costs Exhibit 14: Impacting EBIT margins
58.0 57.7 57.5 28.0
26.6 26.8
27.0 26.2
57.0 56.5 56.5 56.3
56.0 26.0 25.5 25.6
55.8 25.0 25.1 25.0 25.0
56.0 55.6 25.0
55.1 55.2 24.0
23.6
55.0 24.0 23.1
54.3 54.1 23.0
54.0
22.0
53.0 21.0
Q2FY20
Q3FY20
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q2FY20
Q3FY20
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 15: TCV on like to like basis also down QoQ Exhibit 16: TCV trend for BFSI
12.0 11.3 4.5 3.9
8.9 9.2 4.0
10.0 8.6 8.2 3.2
8.1 7.6 7.6 3.5 2.9
8.0 6.4 6.9 6.8 3.0 2.4 2.6 2.6
6.0 2.1 2.2 2.1
2.5
6.0 1.7
2.0
4.0 1.5
1.0
2.0
0.5
- -
Q2FY20
Q3FY20
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
TCV (US$bn) TCV (US$bn) -BFSI
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 17: TCV trend for retail Exhibit 18: TCV trend for North America
3.5 3.1 7.0 6.1
3.0 2.6 6.0 5.3
2.5 5.0 4.2 4.5 4.5
4.0 4.0 3.9
2.0 1.5 4.0 3.3 3.2
1.4
1.5 1.2 1.2 3.0
0.9 1.0 1.0 1.0
1.0 2.0
0.5 1.0
- -
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
Q4FY20
Q1FY21
Q2FY21
Q3FY21
Q4FY21
Q1FY22
Q2FY22
Q3FY22
Q4FY22
Q1FY23
TCV (US$bn) -Retail TCV (US$bn) -North America
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 19: Added nine clients in US$100 mn+ on YoY basis Exhibit 20: Client addition trend
300 1,400
250 1,200
1,000
200
800
150
600
100
400
1,118
1,138
1,175
1,182
1,196
50 200
241
105
247
114
255
118
268
120
272
124
586
405
609
417
619
426
638
439
650
446
50
54
58
58
59
- -
Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23 Q1FY22 Q2FY22 Q3FY22 Q4FY22 Q1FY23
US$ 20M+ Clients US$ 50M+ Clients US$ 100M+ Clients US$ 1M+ Clients US$ 5M+ Clients US$ 10M+ Clients
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Peer comparison
Exhibit 21: Peer Comparison
E P S (|) P /E Ro CE (x) Ro E (x)
Co mp a ny Na me CMP T P (|) Ra ti ng Mc a p (|) FY22 FY23E FY24E FY22 FY23E FY24E FY22 FY23E FY24E FY22 FY23E FY24E
HCL Tech (HCLTEC) 984 1,090 HOLD 2,66,957 49.8 50.8 54.6 19.7 19.3 18.0 24.2 24.9 25.7 21.8 21.1 21.7
Infosys (INFTEC) 1,514 1,745 BUY 6,37,034 52.1 58.2 67.1 29.1 26.0 22.6 36.0 35.2 37.7 29.2 29.2 31.2
TCS (TCS) 3,265 3,785 BUY 12,07,685 104.7 115.1 130.4 31.2 28.4 25.0 51.4 49.2 48.7 43.0 41.9 41.0
Tech M (TECMAH) 1,026 1,190 BUY 99,770 63.1 68.5 79.5 16.3 15.0 12.9 22.5 22.5 23.0 20.7 20.0 20.6
Wipro (WIPRO) 419 465 HOLD 2,29,775 22.3 24.5 27.4 18.8 17.1 15.3 18.1 19.8 21.2 18.6 19.6 21.1
Source: Company, ICICI Direct Research
Financial summary
Exhibit 22: Profit and loss statement | crore Exhibit 23: Cash flow statement | crore
(Yea r-end M a rch) FY21 FY22 FY23E FY24E (Ye a r-e nd M a rc h) FY21 FY22 FY23E FY24E
Tota l opera ting Income1, 64, 177 1, 91, 754 2, 14, 348 2, 36, 378 Profit before Tax 44,978 51,687 56,542 63,771
Growth (%) 4.6 16.8 11.8 10.3 Add: Depreciation 4,065 4,604 5,144 5,200
COGS (employee expenses) 94,053 1,11,053 1,26,680 1,38,754 (Inc)/dec in Current Assets -1,766 1,092 -1,394 -6,313
S,G&A expenses 23,578 27,644 30,009 33,329 Inc/(dec) in CL and Provisions 2,629 8,124 2,694 4,699
Total Operating Expenditure 1,17,631 1,38,697 1,56,689 1,72,084 Taxes paid -2,106 -13,238 -14,305 -15,943
EBITDA 46, 546 53, 057 57, 660 64, 295 C F f rom ope ra ting a c tiv itie s38, 802 49, 332 45, 118 47, 402
Growth (%) 10.5 14.0 8.7 11.5 (Inc)/dec in Investments -7,728 -1,100 47 -463
Depreciation 4,065 4,604 5,144 5,200 (Inc)/dec in Fixed Assets -3,139 -3,835 -4,287 -4,728
Other Income less interest 2,497 3,234 4,026 4,677 Others 2,738 2,937 3,563 4,014
PBT 44,978 51,687 56,542 63,771 C F f rom inv e s ting a c tiv itie s -8, 129 -1, 998 -677 -1, 176
Total Tax 11,198 13,238 14,305 15,943 Inc/(dec) in loan funds 0 0 0 0
Minority Interest 132 122 122 122 Dividend paid & dividend tax -30,576 -34,123 -30,623 -32,006
Others -722 -1,498 0 0
PAT 32,430 38,327 42,115 47,707 C F f rom f ina nc ing a c tiv itie-s32, 634 -35, 621 -30, 623 -32, 006
Growth (%) 0.3 18.2 9.9 13.3 Net Cash flow -1,961 11,713 13,818 14,220
EPS (|) 86.7 104.7 115.1 130.4 Exchange difference 0 0 0 0
P AT 32, 430 38, 327 42, 115 47, 707 Opening Cash 9,666 7,705 21,042 34,860
EPS - Reported (|) 86.7 104.7 115.1 130.4 C los ing c a s h a nd Ba nk 7, 705 21, 042 34, 860 49, 079
es eses
Source: Company, ICICI Direct Research Source: Company, ICICI Direct Research
Exhibit 24: Balance sheet | crore Exhibit 25: Key ratios | crore
(Yea r-end M a rch) FY21 FY22 FY23E FY24E (Yea r-end M a rch) FY21 FY22 FY23E FY24E
L ia bilities P er s ha re da ta (|)
Equity Capital 370 366 366 366 Adjusted EPS (Diluted) 86.7 104.7 115.1 130.4
Reserve and Surplus 86,063 88,773 1,00,264 1,15,965 BV per share 233.6 243.5 274.9 317.8
Share Premium 0 0 0 0 DPS 21.0 93.3 83.7 0.0
Total Shareholders funds 86,433 89,139 1,00,630 1,16,331 Cash Per Share 25.2 49.8 95.2 134.1
Total debt 7,795 7,818 10,199 10,372 Opera ting Ra tios (%)
Other liabilities & Provisions 2,226 2,359 2,660 2,760 EBIT margins 25.9 25.3 24.5 25.0
Deferred tax liability(net) 767 590 590 590 PBT Margins 27.4 27.0 26.4 27.0
Minority Interest / Others 675 707 829 951 PAT Margin 19.8 20.0 19.6 20.2
Tota l L ia bilities 97, 896 1, 00, 613 1, 14, 908 1, 31, 005 Debtor days 67 65 67 67
Creditor days 17 15 17 17
As s ets Return Ra tios (%)
Net assets & CWIP 20,149 20,716 19,182 18,709 RoE 37.5 43.0 41.9 41.0
Goodwill 1,798 1,787 1,787 1,787 RoCE 45.9 51.4 49.2 48.7
Other non current assets 9,204 10,501 10,454 10,917 RoIC 71.5 92.9 105.5 114.4
Debtors 30,134 34,219 39,343 43,386 V a lua tion Ra tios (x )
Loans and Advances 11,491 6,456 10,717 11,819 P/E 37.2 31.1 28.3 25.0
Other Current Assets 19,494 19,352 11,360 12,528 EV / Net Sales 7.1 6.0 5.3 4.8
Current Investments 29,160 30,262 30,262 30,262 Market Cap / Sales 7.3 6.2 5.6 5.1
Cash 9,329 18,221 34,860 49,079 S olv ency Ra tios
Trade Payable 7,860 8,045 10,262 11,317 Debt / EBITDA 0.2 0.1 0.2 0.2
OCL & Provisions 25,003 32,856 32,795 36,166 Debt / Equity 0.1 0.1 0.1 0.1
Applica tion of Funds 97, 896 1, 00, 613 1, 14, 908 1, 31, 005 Current Ratio 1.9 1.5 1.4 1.4
Source: Company, ICICI Direct Research Quick Ratio 1.9 1.5 1.4 1.4 es
RATING RATIONALE
ICICI Direct endeavours to provide objective opinions and recommendations. ICICI Direct assigns ratings to its
stocks according to their notional target price vs. current market price and then categorizes them as Buy, Hold,
Reduce and Sell. The performance horizon is two years unless specified and the notional target price is defined
as the analysts' valuation for a stock
Buy: >15%
Hold: -5% to 15%;
Reduce: -15% to -5%;
Sell: <-15%
ANALYST CERTIFICATION
I/We, Sameer Pardikar, MBA, Research Analysts, authors and the names subscribed to this report, hereby certify that all of the views expressed in this research report accurately reflect our views about the subject issuer(s) or
securities. We also certify that no part of our compensation was, is, or will be directly or indirectly related to the specific recommendation(s) or view(s) in this report. It is also confirmed that above mentioned Analysts of this report
have not received any compensation from the companies mentioned in the report in the preceding twelve months and do not serve as an officer, director or employee of the companies mentioned in the report.
ICICI Securities is one of the leading merchant bankers/ underwriters of securities and participate in virtually all securities trading markets in India. We and our associates might have investment banking and other business relationship
with a significant percentage of companies covered by our Investment Research Department. ICICI Securities and its analysts, persons reporting to analysts and their relatives are generally prohibited from maintaining a financial
interest in the securities or derivatives of any companies that the analysts cover.
Recommendation in reports based on technical and derivative analysis centre on studying charts of a stock's price movement, outstanding positions, trading volume etc as opposed to focusing on a company's fundamentals and, as
such, may not match with the recommendation in fundamental reports. Investors may visit icicidirect.com to view the Fundamental and Technical Research Reports.
Our proprietary trading and investment businesses may make investment decisions that are inconsistent with the recommendations expressed herein.
ICICI Securities Limited has two independent equity research groups: Institutional Research and Retail Research. This report has been prepared by the Retail Research. The views and opinions expressed in this document may or may
not match or may be contrary with the views, estimates, rating, and target price of the Institutional Research.
The information and opinions in this report have been prepared by ICICI Securities and are subject to change without any notice. The report and information contained herein is strictly confidential and meant solely for the selected
recipient and may not be altered in any way, transmitted to, copied or distributed, in part or in whole, to any other person or to the media or reproduced in any form, without prior written consent of ICICI Securities. While we would
endeavour to update the information herein on a reasonable basis, ICICI Securities is under no obligation to update or keep the information current. Also, there may be regulatory, compliance or other reasons that may prevent ICICI
Securities from doing so. Non-rated securities indicate that rating on a particular security has been suspended temporarily and such suspension is in compliance with applicable regulations and/or ICICI Securities policies, in
circumstances where ICICI Securities might be acting in an advisory capacity to this company, or in certain other circumstances.
This report is based on information obtained from public sources and sources believed to be reliable, but no independent verification has been made nor is its accuracy or completeness guaranteed. This report and information herein
is solely for informational purpose and shall not be used or considered as an offer document or solicitation of offer to buy or sell or subscribe for securities or other financial instruments. Though disseminated to all the customers
simultaneously, not all customers may receive this report at the same time. ICICI Securities will not treat recipients as customers by virtue of their receiving this report. Nothing in this report constitutes investment, legal, accounting
and tax advice or a representation that any investment or strategy is suitable or appropriate to your specific circumstances. The securities discussed and opinions expressed in this report may not be suitable for all investors, who
must make their own investment decisions, based on their own investment objectives, financial positions and needs of specific recipient. This may not be taken in substitution for the exercise of independent judgment by any recipient.
The recipient should independently evaluate the investment risks. The value and return on investment may vary because of changes in interest rates, foreign exchange rates or any other reason. ICICI Securities accepts no liabilities
whatsoever for any loss or damage of any kind arising out of the use of this report. Past performance is not necessarily a guide to future performance. Investors are advised to see Risk Disclosure Document to understand the risks
associated before investing in the securities markets. Actual results may differ materially from those set forth in projections. Forward-looking statements are not predictions and may be subject to change without notice.
ICICI Securities or its associates might have managed or co-managed public offering of securities for the subject company or might have been mandated by the subject company for any other assignment in the past twelve months.
ICICI Securities or its associates might have received any compensation from the companies mentioned in the report during the period preceding twelve months from the date of this report for services in respect of managing or co-
managing public offerings, corporate finance, investment banking or merchant banking, brokerage services or other advisory service in a merger or specific transaction.
ICICI Securities or its associates might have received any compensation for products or services other than investment banking or merchant banking or brokerage services from the companies mentioned in the report in the past
twelve months.
ICICI Securities encourages independence in research report preparation and strives to minimize conflict in preparation of research report. ICICI Securities or its associates or its analysts did not receive any compensation or other
benefits from the companies mentioned in the report or third party in connection with preparation of the research report. Accordingly, neither ICICI Securities nor Research Analysts and their relatives have any material conflict of
interest at the time of publication of this report.
Compensation of our Research Analysts is not based on any specific merchant banking, investment banking or brokerage service transactions.
ICICI Securities or its subsidiaries collectively or Research Analysts or their relatives do not own 1% or more of the equity securities of the Company mentioned in the report as of the last day of the month preceding the publication of
the research report.
Since associates of ICICI Securities and ICICI Securities as a entity are engaged in various financial service businesses, they might have financial interests or actual/ beneficial ownership of one percent or more or other material
conflict of interest various companies including the subject company/companies mentioned in this report.
ICICI Securities may have issued other reports that are inconsistent with and reach different conclusion from the information presented in this report.
Neither the Research Analysts nor ICICI Securities have been engaged in market making activity for the companies mentioned in the report.
We submit that no material disciplinary action has been taken on ICICI Securities by any Regulatory Authority impacting Equity Research Analysis activities.
This report is not directed or intended for distribution to, or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction, where such distribution, publication, availability or
use would be contrary to law, regulation or which would subject ICICI Securities and affiliates to any registration or licensing requirement within such jurisdiction. The securities described herein may or may not be eligible for sale in
all jurisdictions or to certain category of investors. Persons in whose possession this document may come are required to inform themselves of and to observe such restriction.
Follow us on :
NO. 12006
Company
SnapShot
TATA CONSULTANCY
SERVICES LTD
July 8, 2022
C o n t e n t s
• Company Profile
• Competitors
• The Industry
Due to the number of sources from which the information and services on the Acquisdata Pty Ltd Service are obtained,
and the inherent hazards of electronic distribution, there may be delays, omissions or inaccuracies in such information
and services. Acquisdata Pty Ltd and its affiliates, agents, sales representatives, distributors, and licensors cannot
and do not warrant the accuracy, completeness, currentness, merchant ability or fitness for a particular purpose of
the information or services available through the Acquisdata Pty Ltd service. In no event will Acquisdata Pty Ltd, its
affiliates, agents, sales representatives, distributors or licensors be liable to licensee or anyone else for any loss or
injury caused in whole or part by contingencies beyond its control in procuring, compiling, interpreting, editing, writing,
reporting or delivering any information or services through the Acquisdata Pty Ltd Service. In no event will Acquisdata
Pty Ltd or its affiliates, agents, sales representatives, distributors or licensors be liable to licensee or anyone else for
any decision made or action taken by licensee in reliance upon such information or services or for any consequential,
special or similar damages, even if advised of the possibility of such damages. licensee agrees that the liability of
Acquisdata Pty Ltd, its affiliates, agents, sales representatives, distributors and licensors, if any, arising out of any kind
of legal claim (whether in contract, tort or otherwise) in any way connected with the Acquisdata Pty Ltd service shall not
exceed the amount licensee paid for the use of the Acquisdata Pty Ltd service in the twelve (12) months immediately
preceding the event giving rise to such claim.
ISSN 2203-2746
54 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
North America (+19.1% CC), Retail (+25.1% CC) lead among segments
Stellar client metrics: 9 new clients added to the 100Mn+ band YoY; 19 clients added to the $50Mn+ band
MUMBAI, July 8, 2022: Tata Consultancy Services (BSE: 532540, NSE: TCS) reported its consolidated financial
results according to Ind AS and IFRS, for the quarter ending June 30, 2022.
Diverse and inclusive workplace: Women in the workforce: 35.5% | 153 Nationalities
Building a G&T workforce: 12 million learning hours clocked | 1.7 million competencies acquired
Dividend per share: ` 8.00 | Record date 16/07/2022 | Payment date 03/08/2022
Rajesh Gopinathan, Chief Executive Officer and Managing Director, said: “We are starting the new fiscal year on a
strong note, with all-round growth and strong deal wins across all our segments. Pipeline velocity and deal closures
continue to be strong, but we remain vigilant given the macro-level uncertainties. Our new organization structure has
settled in nicely, getting us closer to our clients and making us nimbler in a dynamic environment. Looking ahead, we
remain confident in the resilience of technology spending and the secular tailwinds driving our growth.”
COMPANY SNAPSHOTS 1
55 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
N Ganapathy Subramaniam, Chief Operating Officer and Executive Director, said: “We are pleased with our
execution during the quarter wherein we successfully delivered several transformation programs. The investments we
made on people, upskilling efforts and select lateral hiring et al helped manage the talent turnover with minimum
impact on our operations. During the quarter, we have resumed in-person meetings, and hosted several clients at our
facilities. We are bringing in more of our associates back to our development centres, and it is steadily increasing at
all levels. On the sustainability front, we have signed our commitment to SBTi version 5 standards during the quarter
and are making steady progress towards our net zero journey with tremendous alignment to this initiative across our
associates.”
Samir Seksaria, Chief Financial Officer, said: “It has been a challenging quarter from a cost management
perspective. Our Q1 operating margin of 23.1% reflects the impact of our annual salary increase, the elevated cost of
managing the talent churn and gradually normalizing travel expenses. However, our longer-term cost structures and
relative competitiveness remain unchanged, and position us well to continue on our profitable growth trajectory.”
Milind Lakkad, Chief HR Officer, said: “Our investment in strategic talent development initiatives and the linking of
learning to career development have energized our workforce. Following our annual compensation review,
employees received salary increases of 5 to 8%, with top performers getting even bigger hikes. Our empowering,
performance-driven work culture is helping us attract local talent across all our key markets. Continued hiring
momentum resulted in a milestone quarter, with the employee strength crossing the 600,000 mark.”
Q1 Segment Highlights**
Industries: Growth was led by Retail and CPG (25.1%), Communications & Media (+19.6%), Manufacturing vertical
(+16.4%) and Technology & Services (+16.4%). BFSI grew +13.9% while Life Sciences and Healthcare grew +11.9%
Markets: Among major markets, North America led with +19.1% growth; Continental Europe grew +12.1% and UK
grew +12.6%. In emerging markets, India grew +20.8%, Asia Pacific grew +6.2%, Latin America grew +21.6%, and
Middle East & Africa grew 3.2%.
Services: There was strong, broad-based demand across the different services, led by Cloud, Consulting & Service
Integration, Cognitive Business Operations and Enterprise Application Services. Key themes driving G&T demand in
Q1 were customer experience, cloud transformation and sustainability.
Consulting & Services Integration: Saw strong growth led by finance and shared services, supply chain, next-gen
enterprise transformation and cloud strategy and transformation.
Cloud Platform Services: Continues to experience strong growth as clients actively invest in hybrid cloud strategies
and pursue multi-horizon cloud transformation initiatives. Infrastructure, application and data modernization, operating
model transformations and business transformations drove growth. Hyperscaler partnerships continue to strengthen
and expand from ongoing joint GTM initiatives.
Digital Transformation Services: Growth in Q1 was led by cloud ERP modernization using SAP S/4 HANA, Salesforce
and digital process management services. TCS’ industry solutions powered by TCS Crystallus™ continued to
resonate strongly with clients. TCS Interactive saw strong demand for design-led digital experience services across
B2B, B2C and D2C initiatives and digital marketing. In cybersecurity, demand was driven by managed services in
security support, upgrades and monitoring & operations, and areas like IAM modernization, Fraud Prevention &
Digital Forensics. Cyber Defense Suite continues to gain adoption.
Cognitive Business Operations: Saw strong demand in areas like datacenter and network services, customer
experience management, HR operations, supply chain, digital workplace and verticalized operations. Trends around
vendor consolidation and integrated operations deals continue to strengthen. TCS’ contextual knowledge and assets
like Cognix™, MFDM™ and ignio™ are helping it gain share in this segment.
** Year on Year Growth in Constant Currency terms
COMPANY SNAPSHOTS 2
56 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
Human Resources
TCS’ workforce stood at 606,331 as on June 30th, a net addition of 14,136 during the quarter. The workforce
continues to be very diverse, comprising 153 nationalities and with women making up 35.5% of the base.
TCS continues to invest in organic talent development as part of its expansion into the growth and transformation
opportunity. In Q1, TCSers clocked 12 million learning hours, resulting in the acquisition of 1.7 million competencies.
The company gradually accelerated its return to office program in Q1, with about 20% of the workforce now working
from office. IT services attrition was 19.7% on the last twelve months’ basis.
Ranked #1 in customer satisfaction in the UK, for the seventh year by Whitelane Research, with an overall customer
satisfaction score of 82%.
Ranked #1 by revenue in the UK across the entire technology ecosystem for the second year, in the 2022
TechMarketView UK Software and IT Services Supplier Rankings.
Ranked #2, up one place over the prior year’s position, in CRN’s 2022 Solution Provider 500 rankings of the top
system integrators, service providers and IT consultants by revenue in North America.
Only brand from India in the Top 50 in the 2022 Kantar BrandZ Top 100 Most Valuable Global Brands; also ranked
among the Top 10 fastest growing brands globally.
Won the Supplier of the Year award in the Large Category (by spend) at the 2022 Microsoft Supplier Prestige
Awards.
Won a record of 3 awards at the India Risk Management Awards (IRMA) 2022 by ICICI Lombard and CNBC-TV18 for
'Masters of Risk in IT-ITes' under the Large Cap category and two specialized categories - Masters of Risk in
Regulatory Compliance and Masters of Risk in Cyber Security
Won 6 Gold and 2 Silver awards at the 14th Annual 2022 Golden Bridge (Globee) Business and Innovation Awards in
the following HR categories: Achievement of the Year in Learning and Development, Best Use of Reward and
Recognition, Most Effective Use of HR Technology, Most Effective Use of Internal Communications, Human
Resources Outstanding Performance of the Year and Human Resources Project or Initiative of the Year.
Innovation and IP
OmniStore™ won the Omnichannel Technology of the Year award from Retail Systems for delivering a seamless
customer experience.
Quartz™ for Markets recognized as Best New Post Trade Solution of the Year by Financial Technologies Forum.
The TCS Smart Store solution won the Best Customer Solution award at the IoT Solution Awards 2022 during the IoT
Solutions World Congress.
Won 5 Bronze awards for innovation and transformation at the Stevie American Business awards 2022 in the
following categories: Lead Generation (TCS Insights to steer marketing enabled sales), Business or Competitive
COMPANY SNAPSHOTS 3
57 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
Intelligence (TCS Analytics Transformation), Personal Information (PI) Regulatory Compliance (TCS Privacy), Mobile
On-Demand Application (TCS Mobility Solution) and Artificial Intelligence/ Machine Learning (TCS Virtual Assistant)
TCS Marketing Data Hub won the Economic Times DATA CON Awards 2022 for Automated Data Management.
CS Design Toolkit was awarded a Bronze award at the Stevie Awards Asia Pacific 2022 for Innovative Achievement
in Customer Satisfaction.
Sustainability
TCS’ Technologies for Earth Regeneration & Rejuvenating the Atmosphere (TERRA) won the Excellence in Smart
Tech Award under the established IT and technology services companies’ category at the IMC Digital Technology
Awards 2021
TCS’ Food Digital Twin won the 2022 Vivekananda Sustainability Award for ‘Innovative Use of Technology for
Environmental Improvement’
Won first place at the Celonis Ecosystem Hackathon for Smart Metering for Utilities to Reduce CO2 Emissions under
the Use Case Ideation category
Named as one of the top 50 community-minded companies in the United States; recognized as the Information
Technology Sector Lead for the fourth year and honored with the Strategic Volunteer Award for aligning employee
volunteer time and talent with its strategic CSR programs.
Won the Gold award in the WASH Initiative category at the 6th CSR Health Impact Awards for TCS’ IoT-based smart
water management solution in support of the Government of India’s Jal Jeevan Mission.
Partner
Won three 2022 Microsoft Partner of the Year awards in the categories: SAP on Azure, Retail & Consumer Goods,
and Global SI & Advisory Digital Transformation.
Won two Google Cloud Partner of the Year 2021 awards in the categories:
Industry Solution Partner of the Year for Retail and Global Diversity & Inclusion Partner of the Year.
Won ANZ 2022 AWS Partners of the Year award in the category Global Systems Integrator.
TCS Interactive won the Digital Experience (DX) Partner of the Year 2022 award from Adobe.
Won Pega's Industry Excellence Award for Financial Services at the PegaWorldiNspire 2022.
Awarded Partner of the Year 2022 by Creatio for outstanding commitment to partnership and implementation of
solutions.
Named the 2021 IFS Solutions Partner Of The Year and Services Partner Of The Year.
COMPANY SNAPSHOTS 4
58 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
Won Qlik Global Transformation Awards 2022 for Partners Leveraging Active Intelligence for Transformation and
Impact.
TCS was ranked a Leader in 31 competitive assessments published by leading research firms in Q1. In 7 of these,
marked with an asterisk in the table below, TCS was positioned the foremost leader or ranked #1.
COMPANY SNAPSHOTS 5
59 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
For the three-month periods ended June 30, 2021, and June 30, 2022
(In millions of $)
2022 2022
Assets
Property and equipment 1,596 1,518
Right-of-use Assets 1,009 956
Intangible assets and Goodwill 665 617
Accounts Receivable 4,520 4,543
Unbilled Revenues 1,613 1,712
Investments 4,027 4,144
Cash and Cash equivalents 1,650 706
Other current assets 2,577 2,636
COMPANY SNAPSHOTS 6
60 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
A part of the Tata group, India's largest multinational business group, TCS has over 606,000 of the world’s best-
trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal
year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National
Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across
the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the
FTSE4Good Emerging Index. For more information, visit www.tcs.com
https://www.tcs.com/tcs-financial-results-q1-fy-2023
# Acquisdata is proud to be hosting a league on Estimize. Want the opportunity to win free
subscriptions? Then join the Acquisdata Media and Telecommunications League at:
https://www.estimize.com/leagues/acquisdata-media-and-telecommunications #
https://www.facebook.com/acquisdata/
https://twitter.com/acquisdata
COMPANY SNAPSHOTS 7
61 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
COMPANY PROFILE
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results
to global business, ensuring a level of certainty no other firm can match. The comany offers a consulting-led,
integrated portfolio of IT, BPS,infrastructure, engineering and assurance services. This is delivered through its unique
Global Network Delivery Model™, recognized as the benchmark of excellence in software development.
http://www.tcs.com/about/Pages/default.aspx
# Reportal: a vast archive of corporate documents from listed companies around the world
www.reportaldata.com #
COMPANY SNAPSHOTS 8
62 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
COMPETITORS
Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for
customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by
helping customers run businesses. As part of the multibillion dollar diversified The CK Birla Group, Birlasoft with its
10,000 engineers, is committed to continuing our 157-year heritage of building sustainable communities.
https://www.birlasoft.com/about-us
The company offers an array of integrated services that combine top-of-the-range technology with deep sector
expertise and a strong command of our four key businesses.
https://www.capgemini.com/about/group/company-profile-key-figures
Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology
innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the
future of work. With over 50 delivery centers worldwide and approximately 244,300 employees as of June 30, 2016,
Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is
ranked among the top performing and fastest growing companies in the world.
https://www.cognizant.com/company-overview
https://www.infosys.com/about/Pages/index.aspx
http://www.kavveritelecoms.com/
COMPANY SNAPSHOTS 9
63 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
KPIT is a global technology company specializing in providing IT Consulting and Product Engineering solutions and
services to Automotive, Manufacturing, Energy & Utilities and Life Sciences companies. Together with its customers
and partners, it creates and delivers technologies to enable creating a cleaner, greener and more intelligent world
that is sustainable and efficient.
https://www.kpit.com/about/
Mindtree delivers digital transformation and technology services from ideation to execution, enabling Global 2000
clients to outperform the competition. “Born digital,” Mindtree takes an agile, collaborative approach to creating
customized solutions across the digital value chain. At the same time, the company deep expertise in technology
services, infrastructure and applications management helps optimize your product engineering and transform your IT
into a strategic asset.
http://www.mindtree.com/about-us/company
NIIT Technologies is a global IT solutions organization addressing the requirements of clients across the Americas,
Europe, Asia, and Australia. NIIT Technologies services clients in travel and transportation, banking and financial
services, insurance, manufacturing, and media verticals, offering a range of services, including Application
Development and Maintenance, Infrastructure Management, and Business Process Management. Focused on Digital
Services, the Company is helping businesses design agile, scalable, and digital operating models.
http://www.niit-tech.com/about-us
Sonata Software, headquartered in Bangalore, India, is an IT consulting and software services company delivering IT
solutions through customer-specific centres of excellence. Sonata serves software product companies, and
enterprises in the travel, manufacturing, retail and distribution verticals across the globe. Its key service lines include
business intelligence and analytics, application development management, mobility, cloud, social media, testing,
enterprise services, and infrastructure management services. Sonata has strategic alliances with global technology
majors like Microsoft, SAP, IBM, Oracle, and HP to deliver innovative solutions.
http://www.sonata-software.com/web/sonata_en/company/factsheet.html
TAKE is a global technology solutions and service provider, with significant focus across two principal business areas
– Life Sciences and Supply Chain Management.
Started in the year 2000, the company has grown exponentially over the decade and is today represented by over
1500+ employees catering to more than 400+ marquee clients across 12 countries. With its global headquarters
COMPANY SNAPSHOTS 10
64 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
located at Chennai, India and US headquarters at Princeton, NJ, the company makes its global presence felt through
its well-established offices across North America, European Union, Asia Pacific, Middle-East and South-East Asia.
https://www.takesolutions.com/index.php/about-us#aboutTAKE
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology
experiences, enabling Enterprises, Associates and the Society to Rise™. The Company is a USD 4.9 billion company
with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies.
Tech Mahindra convergent, digital, design experiences, innovation platforms and reusable assets connect across a
number of technologies to deliver tangible business value and experiences to our stakeholders.
http://www.techmahindra.com/company/default.aspx
https://www.virtusa.com/about-virtusa/
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and
business process services company. We harness the power of cognitive computing, hyper-automation, robotics,
cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A
company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and
good corporate citizenship, Wipro have over 175,000 dedicated employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and a bold new future.
https://www.wipro.com/about-us/
https://www.facebook.com/acquisdata/
https://twitter.com/acquisdata
COMPANY SNAPSHOTS 11
65 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
THE INDUSTRY
NOVEMBER, 2021
Introduction
The global sourcing market in India continues to grow at a higher pace compared to the IT-BPM industry. India is the
leading sourcing destination across the world, accounting for approximately 55% market share of the US$ 200-250
billion global services sourcing business in 2019-20.
The IT industry accounted for 8% of India’s GDP in 2020. According to STPI (Software Technology Park of India),
software exports by the IT companies connected to it, stood at Rs. 1.20 lakh crore (US$ 16.29 billion) in the first
quarter of FY22.
Market Size
The IT & business service industry’s revenue was estimated at ~US$ 6.96 billion in the first half of 2021, an increase
of 6.4% YoY. The export revenue of the IT industry is estimated at US$ 150 billion in FY21. According to Gartner
estimates, IT spending in India is estimated to reach US$ 93 billion in 2021 (7.3% YoY growth) and further increase
to US$ 98.5 billion in 2022. The BPM sector in India currently employs >1.4 million people, while IT and BPM together
have >4.5 million workers, as of FY21.
India's software services exports (excluding exports through commercial presence) increased by 4% in FY21
compared with FY20 and are estimated at USD 133.7 billion during 2020-21.
Indian software product industry is expected to reach US$ 100 billion by 2025. Indian companies are focusing to
invest internationally to expand global footprint and enhance their global delivery centres. In line with this, in February
2021, Tata Consultancy Services announced to recruit ~1,500 technology employees across the UK over the next
year. The development would build capabilities for TCS to deliver efficiently to the UK customers.
The data annotation market in India stood at ~ US$ 250 million in FY20, of which the US market contributed ~ 60% to
the overall value. The market is expected to reach ~ US$ 7 billion by 2030 due to accelerated domestic demand for
AI.
Investments/ Developments
Indian IT's core competencies and strengths have attracted significant investment from major countries. The
computer software and hardware sector in India attracted cumulative foreign direct investment (FDI) inflows worth
US$ 74.12 billion between April 2000 and June 2021. The sector ranked 2nd in FDI inflows as per the data released
by Department for Promotion of Industry and Internal Trade (DPIIT). Japanese investments in the Indian IT sector
grew 4X between 2016 and 2020. Investments stood at US$ 9.2 billion in the review period.
Leading Indian IT firms like Infosys, Wipro, TCS and Tech Mahindra are diversifying their offerings and showcasing
leading ideas in blockchain and artificial intelligence to clients using innovation hubs and research and development
centres to create differentiated offerings.
Some of the major developments in the Indian IT and ITeS sector are as follows:
• In November 2021, Wipro partnered with TEOCO to build solutions for communication service providers (CSPs)
to improve network automation, efficiency, flexibility and reliability.
COMPANY SNAPSHOTS 12
66 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
• In August 2021, Tata Consultancy Services was adjudged a leader in the NelsonHall NEAT for CX Services in
Banking, Financial Services and Insurance (BFSI).
• In August 2021, SAP India and Microsoft announced the introduction of TechSaksham, a collaborative skilling
initiative aimed at enabling young women (from underprivileged regions) to pursue careers in technology.
62,000 women students will be trained in artificial intelligence (AI), cloud computing, web design and digital
marketing as a result of this collaboration.
• In August 2021, Startek, a business process management company, announced a plan to increase its minority
stake in CSS Corp to reach a wider market. It also announced a plan to recruit >2,000 employees in India, in
FY22.
• In July 2021, Wipro announced plans to invest US$ 1 billion over the next three years to expand its cloud
technology capabilities through acquisitions and collaborations.
• In July 2021, Infosys announced that it has set up an Automotive Digital Technology and Innovation Centre in
Stuttgart, Germany. Automotive IT infrastructure professionals stationed in Germany will transfer from Daimler
AG to the new Digital Technology and Innovation Centre as part of Infosys' relationship with Daimler.
• In July 2021, TCS expanded its strategic partnership with Royal London, the largest mutual life insurance,
pensions and investment company in the UK, to help the latter transform its pension platform estate and deliver
market-leading services to members and customers.
• In July 2021, Tata Technologies partnered with Stratasys, a 3D printing technology company, to provide
advanced additive manufacturing technologies to the Indian manufacturing ecosystem.
• In July 2021, Tech Mahindra Foundation and Wipro GE Healthcare have joined forced to offer skilling and
upskilling courses to students and healthcare technicians.
• In July 2021, HCL announced a multi-year agreement with Fiskars Group, consisting of a family of lifestyle
brands including Fiskars, Gerber, Iittala, Royal Copenhagen, Waterford and Wedgwood for digital
transformation.
• In July 2021, TCS launched Jile 5.0, a key release of its Enterprise Agile, on-the-cloud services, planning and
delivery tool that enables enterprises to meet the large-scale development needs of multiple distributed teams.
Government Initiatives
Some of the major initiatives taken by the Government to promote IT and ITeS sector in India are as follows:
• In November 2021, the government launched Internet Exchange in Uttarakhand to enhance the quality of
internet services in the state.
• The Karnataka government has signed three MoUs worth US$ 13.4 million (Rs. 100.52 crore) to help the state's
emerging technology sector.
• In August 2021, the Union Minister of State for Electronics and Information Technology, Mr. Rajeev
Chandrasekhar, announced that the IT export target is set at US$ 400 billion for March 2022. In addition, the
central government plans to focus in areas, such as cybersecurity, hyper-scale computing, artificial intelligence
and blockchain.
• In September 2021, the Indian government announced a plan to build a cyber lab for the ‘Online Capacity
Building Programme on Crime Investigation, Cyber Law and Digital Forensics’ to strengthen cyber security
capabilities.
• In September 2021, the Ministry of Electronics and Information Technology (MeitY) organised a workshop under
the theme of ‘Connecting all Indians’, to promote public and private stakeholders’ interest in the country and
expand internet access to remote areas.
• In September 2021, the Indian government launched the Meghalaya Enterprise Architecture Project (MeghEA),
to boost service delivery and governance in the state by leveraging digital technologies, to make Meghalaya a
high-income state by 2030.
• In September 2021, the Indian government launched Phase II of Visvesvaraya PhD Scheme to encourage
research in 42 emerging technologies in Information Technology (IT), Electronics System Design &
Manufacturing (ESDM) and Information Technology Enabled Services (ITES).
COMPANY SNAPSHOTS 13
67 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
• In September 2021, the Indian government inaugurated five National Institute of Electronics & Information
Technology (NIELIT) Centres, in three North Eastern states to boost availability of training centres and
employment opportunities.
• In August 2021, the India Internet Governance Forum (IIGF) – 2021 was launched at Electronics Niketan in New
Delhi by the National Internet Exchange of India (NIXI), the Ministry of Electronics and Information Technology
(MeitY) and the Chairman of the Coordination Committee of the IIGF-2021. The event will take place over three
days beginning October 20, 2021. The meeting's topic this year is Inclusive Internet for Digital India.
• On July 2, 2021, the Ministry of Heavy Industries and Public Enterprises launched six technology innovation
platforms to develop technologies for globally competitive manufacturing in India. The six technology platforms
have been developed by IIT Madras,Central Manufacturing Technology Institute (CMTI), International Centre for
Automotive Technology(iCAT), Automotive Research Association of India(ARAI), BHEL and HMT in association
with IIScBanglore.
• In Budget 2021, the government has allocated Rs. 53,108 crore (US$ 7.31 billion) to the IT and telecom sector.
• Department of Telecom, Government of India and Ministry of Communications, Government of Japan signed a
MoU to enhance cooperation in areas of 5G technologies, telecom security and submarine optical fibre cable
system.
Road Ahead
India is the topmost offshoring destination for IT companies across the world. Having proven its capabilities in
delivering both on-shore and off-shore services to global clients, emerging technologies now offer an entire new
gamut of opportunities for top IT firms in India. Indian IT & business services industry is expected to grow to US$
19.93 billion by 2025.
In November 2021, Mr. Piyush Goyal, Minister of Commerce and Industry, Consumer Affairs, Food and Public
Distribution and Textiles, lauded the Indian IT sector for excelling its competitive strength with zero government
interference. He further added that service exports from India has the potential to reach US$ 1 trillion by 2030.
Note: Conversion rate used for November 2021 is Rs. 1 = US$ 0.013
References: Media Reports, Press Information Bureau (PIB), Department for Promotion of Industry and Internal
Trade (DPIIT), Department of Information and Technology, Union Budget 2021-22
NASSCOM
Overview
NASSCOM, a not-for-profit industry association, is the apex body for the 180 billion dollar IT BPM industry in India, an
industry that had made a phenomenal contribution to India's GDP, exports, employment, infrastructure and global
visibility. In India, this industry provides the highest employment in the private sector.
Established in 1988 and ever since, NASSCOM’s relentless pursuit has been to constantly support the IT BPM
industry, in the latter’s continued journey towards seeking trust and respect from varied stakeholders, even as it
reorients itself time and again to remain innovative,without ever losing its humane and friendly touch.
COMPANY SNAPSHOTS 14
68 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
https://twitter.com/acquisdata
TATA CONSULTANCY SERVICES LTD (NSE: TCS)
https://www.facebook.com/acquisdata/
NASSCOM is focused on building the architecture integral to the development of the IT BPM sector through policy
advocacy, and help in setting up the strategic direction for the sector to unleash its potential and dominate newer
frontiers.
NASSCOM’s members, 2800+, constitute 90% of the industry’s revenue and have enabled the association to
spearhead initiatives at local, national and global levels. In turn, the IT BPM industry has gained recognition as a
global powerhouse.
https://www.nasscom.in/about-us
# Reportal: a vast archive of corporate documents from listed companies around the world
www.reportaldata.com #
COMPANY SNAPSHOTS 15
69 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Interim Report
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
70 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
G
TATA
TCS/BM/65/SE/2022-23
July 8, 2022
Dear Sirs,
Sub: Financial Results for the quarter ended June 30, 2022 and declaration of an interim
dividend
We enclose the audited standalone financial results of the Company and audited consolidated
financial results of the Company and its subsidiaries for the quarter ended June 30, 2022 under
Ind AS, which have been approved and taken on record at a meeting of the Board of Directors of the
Company held today.
We would like to inform you that at the Board Meeting held today, the Directors have declared an
interim dividend of ~8 per Equity Share of ~1 each of the Company.
The interim dividend shall be paid on Wednesday, August 3, 2022, to the equity shareholders of the
Company, whose names appear on the Register of Members of the Company or in the records of the
Depositories as beneficial owners of the shares as on Saturday, July 16, 2022, which is the Record
Date fixed for the purpose.
The above information is also available on the website of the Company: www.tcs.com
Thanking you,
Yours faithfully,
For Tata Consultancy Services Limited
~ ~j
Pradel p~ Gaitonde
Company Secretary
Encl: As above
cc:
1. National Securities Depository Limited
2. Central Depository Services (India) Limited
3. TSR Consultants Private Limited
Opinion
We have audited the accompanying Statement of Consolidated Financial Results of Tata Consultancy
Services Limited (“Holding Company”) and its subsidiaries listed in Annexure - I (Holding Company and
its subsidiaries together referred to as “the Group”), for the quarter ended 30 June 2022, (“the Statement”),
being submitted by the Holding Company pursuant to the requirement of Regulation 33 of the Securities
and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, as
amended ("Listing Regulations").
In our opinion and to the best of our information and according to the explanations given to us, the
Statement:
a. includes the results of the entities mentioned in Annexure I;
b. is presented in accordance with the requirements of Regulation 33 of the Listing Regulations as
amended; and
c. gives a true and fair view in conformity with the applicable accounting standards, and other accounting
principles generally accepted in India, of consolidated net profit and other comprehensive loss and
other financial information of the Group for the quarter ended 30 June 2022.
We conducted our audit in accordance with the Standards on Auditing (“SAs”) specified under section
143(10) of the Companies Act, 2013 (“the Act”). Our responsibilities under those SAs are further described
in the Auditor’s Responsibilities for the Audit of the Consolidated Financial Results section of our report.
We are independent of the Group, in accordance with the Code of Ethics issued by the Institute of
Chartered Accountants of India together with the ethical requirements that are relevant to our audit of the
financial statements under the provisions of the Act, and the Rules thereunder, and we have fulfilled our
other ethical responsibilities in accordance with these requirements and the Code of Ethics. We believe
that the audit evidence we have obtained, is sufficient and appropriate to provide a basis for our opinion
on the consolidated financial results.
Management’s and Board of Directors’ Responsibilities for the Consolidated Financial Results
These quarterly consolidated financial results have been prepared on the basis of the consolidated interim
financial statements.
The Holding Company’s Management and the Board of Directors are responsible for the preparation and
presentation of these consolidated financial results that give a true and fair view of the consolidated net
profit/ loss and other comprehensive income and other financial information of the Group in accordance
with the recognition and measurement principles laid down in Indian Accounting Standard 34, ‘Interim
Financial Reporting’ prescribed under Section 133 of the Act and other accounting principles generally
accepted in India and in compliance with Regulation 33 of the Listing Regulations. The respective
Management and Board of Directors of the entities included in the Group are responsible for maintenance
of adequate accounting records in accordance with the provisions of the Act for safeguarding of the assets
of each entity and for preventing and detecting frauds and other irregularities; selection and application of
appropriate accounting policies; making judgments and estimates that are reasonable and prudent; and
the design, implementation and maintenance of adequate internal financial controls, that were operating
effectively for ensuring accuracy and completeness of the accounting records, relevant to the preparation
and presentation of the consolidated financial results that give a true and fair view and are free from
Registered Office:
B S R & Co. (a partnership firm with Registration No. BA61223) converted into B S R & Co. LLP (a 14th Floor, Central B Wing and North C Wing, Nesco IT Park 4, Nesco
Limited Liability Partnership with LLP Registration No. AAB-8181) with effect from October 14, 2013 Center, Western Express Highway, Goregaon (East), Mumbai - 400063
72 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Our objectives are to obtain reasonable assurance about whether the consolidated financial results as a
whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report
that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that
an audit conducted in accordance with SAs will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of
these consolidated financial results.
As part of an audit in accordance with SAs, we exercise professional judgment and maintain professional
skepticism throughout the audit. We also:
– Identify and assess the risks of material misstatement of the consolidated financial results, whether
due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting
a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may
involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
– Obtain an understanding of internal control relevant to the audit in order to design audit procedures
that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the
effectiveness of the Group’s internal control.
– Evaluate the appropriateness of accounting policies used and the reasonableness of accounting
estimates and related disclosures in the consolidated financial results made by the Management and
Board of Directors.
– Conclude on the appropriateness of the Management and Board of Directors’ use of the going
concern basis of accounting and, based on the audit evidence obtained, whether a material
uncertainty exists related to events or conditions that may cast significant doubt on the
appropriateness of this assumption. If we conclude that a material uncertainty exists, we are required
to draw attention in our auditor’s report to the related disclosures in the consolidated financial results
or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit
evidence obtained up to the date of our auditor’s report. However, future events or conditions may
cause the Group to cease to continue as a going concern.
– Evaluate the overall presentation, structure and content of the consolidated financial results, including
the disclosures, and whether the consolidated financial results represent the underlying transactions
and events in a manner that achieves fair presentation.
We communicate with those charged with governance of the Holding Company and such other entities
included in the consolidated financial results of which we are the independent auditors regarding, among
other matters, the planned scope and timing of the audit and significant audit findings, including any
significant deficiencies in internal control that we identify during our audit.
We also provide those charged with governance with a statement that we have complied with relevant
ethical requirements regarding independence, and to communicate with them all relationships and other
matters that may reasonably be thought to bear on our independence, and where applicable, related
safeguards.
73 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Other Matter(s)
a. Attention is drawn to the fact that the figures for the 3 months ended 31 March 2022 as reported in
these consolidated financial results are the balancing figures between audited figures in respect of
the full previous financial year and the published audited year to date figures up to the third quarter
of the previous financial year.
AM IT Digitally signed
by AMIT SOMANI
SOMAN I Date: 2022.07.08
15:57:43 +o5'30'
Amit Somani
Partner
Mumbai Membership No.: 060154
08 July 2022 UDIN:22060154AMMKTT8396
74 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
7 Tata Consultancy Services (Africa) (PTY) Ltd. 38 TCS Solution Center S.A.
8 Tata Consultancy Services Asia Pacific Pte 39 Tata Consultancy Services Danmark ApS
Ltd.
10 Tata Consultancy Services Canada Inc. 41 Tata Consultancy Services Luxembourg S.A.
13 Tata Consultancy Services Qatar L.L.C. 44 Tata Consultancy Services Switzerland Ltd.
19 Tata Consultancy Services (China) Co., Ltd. 50 Tata Consultancy Services Guatemala, S.A.
22 Tata Consultancy Services Japan, Ltd. 53 Tata Sons & Consultancy Services
Employees’ Welfare Trust
23 Tata Consultancy Services Malaysia Sdn Bhd 54 TCS e-Serve International Limited –
Employees’ Welfare Benefit Trust
75 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
31 MGDC S.C.
76 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Paid up equity share ca pita I (Face value: ~1 per share) 366 366 370 366
Total reserves (including Non-controlling interests) 89,480
77 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
SEGMENT REVENUE
Banking, Financial Services and Insurance 20,244 19,532 18,151 75,126
Manufacturing 5,088 4,951 4,399 18,610
Retail and Consumer Business 8,832 8,209 7,171 30,715
Communication, Media and Technology 8,848 8,475 7,412 31,874
Life Sciences and Healthcare 5,667 5,416 4,899 20,462
Others 4,079 4,008 3,379 14,967
Total 52,758 50,591 45,411 1,91,754
SEGMENT RESULT
Banking, Financial Services and Insurance 5,170 5,242 4,892 20,174
Manufacturing 1,404 1,491 1,336 5,602
Retail and Consumer Business 2,220 2,217 2,093 8,534
Communication, Media and Technology 2,370 2,499 2,247 9,518
Life Sciences and Healthcare 1,602 1,603 1,536 6,139
Others 650 793 559 3,090
Total 13,416 13,845 12,663 53,057
Unallocable expenses 1,429 1,462 1,221 5,388
Operating income 11,987 12,383 11,442 47,669
Other income 789 981 721 4,018
PROFIT BEFORE TAX 12,776 13,364 12,163 51,687
Note:The assets and liabilities of the Group are used interchangeably amongst segments.Allocation of such
assets and liabilities is not practicable and any forced allocation would not result in any meaningful segregation.
Hence, assets and liabilities have not been identified to any of the reportable segments.
78 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Select explanatory notes to the Statement of Audited Consolidated Interim Financial Results for the three month period ended
June 30. 2022
1. These results have been prepared in accordance with the Indian Accounting Standard (referred to as "Ind AS") 34 - Interim Financial
Reporting prescribed under Section 133 of the Companies Act, 2013 read with Companies (Indian Accounting Standards) Rules as
amended from time to time. These results have been reviewed by the Audit Committee and approved by the Board of Directors at its
meeting held on July 8, 2022. The statutory auditors have expressed an unmodified audit opinion on these results.
2. On July 1, 2022, the District Court passed an Order affirming the punitive damages at tl,105 crore (US $140 million). The Company, on
receipt of the judgement, will be filing an appeal in the Appeals Court to reduce the punitive damages awarded by the District Court
and accordingly, has not made any additional provision . On April 21, 2022, Epic invoked payment of tl,105 crore (US $140 million) out
oft3,474 crore (US $440 million) Letter of Credit provided as security towards, compensatory damages awarded by the District Court
and confirmed by the Appeals Court, already provided for in the earlier years. The value of Letter of Credit made available to Epic
stands reduced to t2,368 crore (US $300 million).
3. On May 18, 2022, Tata Consultancy Services Asia Pacific Pte Ltd. acquired additional 6.8% ownership interest in Tata Consultancy
Services (China) Co., Ltd. for a purchase consideration of t25 crore thereby making it a wholly owned subsidiary.
4. The Board of Directors at its meeting held on July 8, 2022, has declared an interim dividend of t8.00 per equity share.
5. The results for three month period ended June 30, 2022, are available on the BSE Limited website
(URL: www.bseindia.com ). the National Stock Exchange of India Limited website (URL: www.nseindia.com ) and on the Company's
website (URL: www.tcs.com/investors).
79 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Opinion
We have audited the accompanying standalone quarterly financial results of Tata Consultancy Services
Limited (“the Company”) for the quarter ended 30 June 2022, attached herewith, being submitted by the
Company pursuant to the requirement of Regulation 33 of the Securities and Exchange Board of India
(Listing Obligations and Disclosure Requirements) Regulations, 2015, as amended ("Listing
Regulations").
In our opinion and to the best of our information and according to the explanations given to us, these
standalone financial results:
a. are presented in accordance with the requirements of Regulation 33 of the Listing Regulations in this
regard; and
b. give a true and fair view in conformity with the recognition and measurement principles laid down in
the applicable accounting standards, and other accounting principles generally accepted in India, of
the net profit and other comprehensive loss and other financial information for the quarter ended 30
June 2022.
We conducted our audit in accordance with the Standards on Auditing (“SAs”) specified under section
143(10) of the Companies Act, 2013 (“the Act”). Our responsibilities under those SAs are further described
in the Auditor’s Responsibilities for the Audit of the Standalone Financial Results section of our report. We
are independent of the Company, in accordance with the Code of Ethics issued by the Institute of
Chartered Accountants of India together with the ethical requirements that are relevant to our audit of the
financial statements under the provisions of the Act, and the Rules thereunder, and we have fulfilled our
other ethical responsibilities in accordance with these requirements and the Code of Ethics. We believe
that the audit evidence we have obtained, is sufficient and appropriate to provide a basis for our opinion.
Management’s and Board of Directors’ Responsibilities for the Standalone Financial Results
These quarterly financial results have been prepared on the basis of the interim financial statements.
The Company’s Management and the Board of Directors are responsible for the preparation of these
standalone financial results that give a true and fair view of the net profit/ loss and other comprehensive
income and other financial information in accordance with the recognition and measurement principles
laid down in Indian Accounting Standard 34, ‘Interim Financial Reporting’ prescribed under Section 133
of the Act and other accounting principles generally accepted in India and in compliance with Regulation
33 of the Listing Regulations. This responsibility also includes maintenance of adequate accounting
records in accordance with the provisions of the Act for safeguarding of the assets of the Company and
for preventing and detecting frauds and other irregularities; selection and application of appropriate
accounting policies; making judgments and estimates that are reasonable and prudent; and the design,
implementation and maintenance of adequate internal financial controls, that were operating effectively
for ensuring accuracy and completeness of the accounting records, relevant to the preparation and
presentation of the standalone financial results that give a true and fair view and are free from material
misstatement, whether due to fraud or error.
In preparing the standalone financial results, the Management and the Board of Directors are responsible
for assessing the Company’s ability to continue as a going concern, disclosing, as applicable, matters
related to going concern and using the going concern basis of accounting unless the Board of Directors
Registered Office:
B S R & Co. (a partnership firm with Registration No. BA61223) converted into B S R & Co. LLP (a 14th Floor, Central B Wing and North C Wing, Nesco IT Park 4, Nesco
Limited Liability Partnership with LLP Registration No. AAB-8181) with effect from October 14, 2013 Center, Western Express Highway, Goregaon (East), Mumbai - 400063
80 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Our objectives are to obtain reasonable assurance about whether the standalone financial results as a
whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report
that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that
an audit conducted in accordance with SAs will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of
these standalone financial results.
As part of an audit in accordance with SAs, we exercise professional judgment and maintain professional
skepticism throughout the audit. We also:
– Identify and assess the risks of material misstatement of the standalone financial results, whether due
to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting
a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may
involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
– Obtain an understanding of internal control relevant to the audit in order to design audit procedures
that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the
effectiveness of the company’s internal control.
– Evaluate the appropriateness of accounting policies used and the reasonableness of accounting
estimates and related disclosures in the standalone financial results made by the Management and
Board of Directors.
– Conclude on the appropriateness of the Management and Board of Directors’ use of the going
concern basis of accounting and, based on the audit evidence obtained, whether a material
uncertainty exists related to events or conditions that may cast significant doubt on the Company's
ability to continue as a going concern. If we conclude that a material uncertainty exists, we are
required to draw attention in our auditor’s report to the related disclosures in the standalone financial
results or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on
the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions
may cause the Company to cease to continue as a going concern.
– Evaluate the overall presentation, structure and content of the standalone financial results, including
the disclosures, and whether the standalone financial results represent the underlying transactions
and events in a manner that achieves fair presentation.
We communicate with those charged with governance regarding, among other matters, the planned scope
and timing of the audit and significant audit findings, including any significant deficiencies in internal control
that we identify during our audit.
We also provide those charged with governance with a statement that we have complied with relevant
ethical requirements regarding independence, and to communicate with them all relationships and other
matters that may reasonably be thought to bear on our independence, and where applicable, related
safeguards.
Other Matter(s)
a. Attention is drawn to the fact that the figures for the 3 months ended 31 March 2022 as reported in
these standalone financial results are the balancing figures between audited figures in respect of the
full previous financial year and the published audited year to date figures up to the third quarter of the
81 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
82 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Paid up equity sh a re capita I (Face va I u e: tl per sh a re) 366 366 370 366
Total reserves 76,807
Earnings per equity share:- Basic and di I uted (~) 23.47 26.48 22.39 103.24
Dividend per share (Par value ,1 each)
Interim dividend on equity shares(~) 8.00 - 7.00 21.00
Final dividend on equity shares(~) - 22.00 - 22.00
Total dividend on equity shares(~) 8 .00 22.00 7 .00 43.00
Total equity dividend percentage 800 2,200 700 4 , 300
83 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Select explanatory notes to the Statement of Audited Standalone Interim Financial Results for the three month period ended
June 30, 2022
1. These results have been prepared in accordance with the Indian Accounting Standard (referred to as " Ind AS") 34 - Interim Financial
Reporting prescribed under Section 133 of the Companies Act, 2013 read with Companies (Indian Accounting Standards) Rules as
amended from time to time. These results have been reviewed by the Audit Committee and approved by the Board of Directors at its
meeting held on July 8, 2022. The statutory auditors have expressed an unmodified audit opinion on these results.
2. On July 1, 2022, the District Court passed an Order affirming the punitive damages at tl,105 crore (US $140 million). The Company, on
receipt of the judgement, will be filing an appeal in the Appeals Court to reduce the punitive damages awarded by the District Court
and accordingly, has not made any additional provision. On April 21, 2022, Epic invoked payment of tl,105 crore (US $140 million) out
of t3,474 crore (US $440 million) Letter of Credit provided as security towards, compensatory damages awarded by the District Court
and confirmed by the Appeals Court, already provided for in the earlier years. The value of Letter of Credit made available to Epic
stands reduced to t2,368 crore (US $300 million).
3. The Board of Directors at its meeting held on July 8, 2022, has declared an interim dividend of t8.00 per equity share.
4. The results for three month period ended June 30, 2022, are available on the BSE Limited website
(URL: www.bseindia .com ), the National Stock Exchange of India Limited website (URL: www.nseindia.com ) and on the Company's
website (URL: www.tcs.com/investors).
84 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
•
TATA
TCS/BM/66/SE/2022-23
July 8, 2022
Dear Sirs,
The above information is also available on the website of the Company: www.tcs.com
Thanking you,
Yours faithfully,
For Tata Consultancy Services Limited
~
~-~-
/ '
Pra cep Manohar Gaitonde
Company Secretary
Encl: As above
TATA
CONSULTANCY
SERVICES Building on belief
- North America (+19.1% CC), Retail (+25.1% CC) lead among segments
- Stellar client metrics: 9 new clients added to the 100Mn+ band YoY; 19 clients added to
the $50Mn+ band
MUMBAI, July 8, 2022: Tata Consultancy Services (BSE: 532540, NSE: TCS) reported its consolidated financial
results according to Ind AS and IFRS, for the quarter ending June 30, 2022.
Rajesh Gopinathan, Chief Executive Officer and Managing Director, said: “We are starting the new fiscal
year on a strong note, with all-round growth and strong deal wins across all our segments. Pipeline velocity
and deal closures continue to be strong, but we remain vigilant given the macro-level uncertainties. Our new
organization structure has settled in nicely, getting us closer to our clients and making us nimbler in a dynamic
environment. Looking ahead, we remain confident in the resilience of technology spending and the secular
tailwinds driving our growth.”
N Ganapathy Subramaniam, Chief Operating Officer and Executive Director, said: “We are pleased with our
execution during the quarter wherein we successfully delivered several transformation programs. The
Page 1 of 11
86 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
investments we made on people, upskilling efforts and select lateral hiring et al helped manage the talent
turnover with minimum impact on our operations. During the quarter, we have resumed in-person meetings,
and hosted several clients at our facilities. We are bringing in more of our associates back to our development
centres, and it is steadily increasing at all levels. On the sustainability front, we have signed our commitment
to SBTi version 5 standards during the quarter and are making steady progress towards our net zero journey
with tremendous alignment to this initiative across our associates.”
Samir Seksaria, Chief Financial Officer, said: “It has been a challenging quarter from a cost management
perspective. Our Q1 operating margin of 23.1% reflects the impact of our annual salary increase, the elevated
cost of managing the talent churn and gradually normalizing travel expenses. However, our longer-term cost
structures and relative competitiveness remain unchanged, and position us well to continue on our profitable
growth trajectory.”
Milind Lakkad, Chief HR Officer, said: “Our investment in strategic talent development initiatives and the
linking of learning to career development have energized our workforce. Following our annual compensation
review, employees received salary increases of 5 to 8%, with top performers getting even bigger hikes. Our
empowering, performance-driven work culture is helping us attract local talent across all our key markets.
Continued hiring momentum resulted in a milestone quarter, with the employee strength crossing the 600,000
mark.”
Q1 Segment Highlights**
Industries: Growth was led by Retail and CPG (25.1%), Communications & Media (+19.6%), Manufacturing
vertical (+16.4%) and Technology & Services (+16.4%). BFSI grew +13.9% while Life Sciences and Healthcare
grew +11.9%
Markets: Among major markets, North America led with +19.1% growth; Continental Europe grew +12.1%
and UK grew +12.6%. In emerging markets, India grew +20.8%, Asia Pacific grew +6.2%, Latin America grew
+21.6%, and Middle East & Africa grew 3.2%.
Services: There was strong, broad-based demand across the different services, led by Cloud, Consulting &
Service Integration, Cognitive Business Operations and Enterprise Application Services. Key themes driving
G&T demand in Q1 were customer experience, cloud transformation and sustainability.
• Consulting & Services Integration: Saw strong growth led by finance and shared services, supply chain,
next-gen enterprise transformation and cloud strategy and transformation.
• Cloud Platform Services: Continues to experience strong growth as clients actively invest in hybrid cloud
strategies and pursue multi-horizon cloud transformation initiatives. Infrastructure, application and data
modernization, operating model transformations and business transformations drove growth.
Hyperscaler partnerships continue to strengthen and expand from ongoing joint GTM initiatives.
• Digital Transformation Services: Growth in Q1 was led by cloud ERP modernization using SAP S/4 HANA,
Salesforce and digital process management services. TCS’ industry solutions powered by TCS Crystallus™
continued to resonate strongly with clients. TCS Interactive saw strong demand for design-led digital
experience services across B2B, B2C and D2C initiatives and digital marketing. In cybersecurity, demand
was driven by managed services in security support, upgrades and monitoring & operations, and areas
like IAM modernization, Fraud Prevention & Digital Forensics. Cyber Defense Suite continues to gain
Page 2 of 11
87 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
adoption.
• Cognitive Business Operations: Saw strong demand in areas like datacenter and network services,
customer experience management, HR operations, supply chain, digital workplace and verticalized
operations. Trends around vendor consolidation and integrated operations deals continue to strengthen.
TCS’ contextual knowledge and assets like Cognix™, MFDM™ and ignio™ are helping it gain share in this
segment.
** Year on Year Growth in Constant Currency terms
Key Highlights
• Selected by a leading US based freight railroad operator, as a strategic partner to transform their
complete IT landscape & support their operations, locomotives, and assets to enhance employee
experience and productivity. TCS will leverage Ignio™, Cognix™ and MFDM™ as part of its "Right-fit
Automation" for Digital Operations.
• Selected by a global leader in HR services, to provide a consolidated cloud-based Infrastructure as a
Service for consumption across its Global and local operating companies. As part of this engagement,
TCS will be responsible for centralizing all Cloud consumption, standardize the operating processes and
bring efficiency in usage. TCS has been able to provide significant cost benefits with the new contract
structure and bring additional commitments from modernization and skills perspective.
• Selected by Outokumpu, a Finland based global leader in sustainable stainless steel, to transform its IT
landscape with an agile and secure cloud-based digital core to reduce its carbon footprint and support
its strategic aspirations.
• Selected by HellermannTyton, subsidiary of Aptiv PLC, a technology company focused on shaping the
future of mobility, as their strategic partner to Transform their IT Infrastructure Operations and
management, by bringing in business aligned, scalable, secure, digitally automated operations through
Technology Transformation and Consolidation.
• Selected by a leading American pharmaceuticals distributor as the strategic transformation partner with
a focus on patient care & experience, supply chain resilience, and agility in new product introduction.
TCS will establish a strong IT foundation and transform the IT operating model across the full stack of
application, data, infrastructure & security, and will also streamline operational processes. TCS will
leverage its assets and investments including Ignio™, Cognix™ powered by MFDM™, TCS' Cloud, TNaaS™,
and Cognitive Bots to address client priorities and improve speed to market.
• Selected by a Japanese multinational pharmaceutical company for their HR transformation initiative.
Leveraging TCS Crystallus™ for Experience Transformation, TCS will enable enhanced employee
engagement, retention, and recognition within the organization.
• Selected by Scottish Power Energy Retail Limited, part of the Iberdrola group, to help bring Customer
Experience Transformation. TCS will adopt a ‘Digital First’ approach leveraging Cognix™, MFDM™ and
deep contextual knowledge to help provide an omni-channel personalized customer experience.
• Selected by a North America Energy Infrastructure client as a strategic partner for the digital
transformation of Finance, Supply Chain and Asset Work Management functions. TCS will drive adoption
of the industry best practices to align ERP processes, data and systems across the enterprise to deliver
next-gen user experience leveraging a leading ERP Cloud platform along with asset management
Page 3 of 11
88 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
platform.
• Selected by a Large Global Oil & Gas Industry client as the Global Digital Engineering partner. TCS will
bring its IoT and Digital Engineering solutions to modernize their Drilling, Well Construction and
Production Systems and provide innovation in Digital Transformation Initiatives. This will enable our
Client to offer innovative connected solution to their End customers-delivering improved productivity
and safety.
• A leading global payment provider has selected TCS for building a new extensible and scalable Benefits
platform for Central Europe, Middle East and Africa. The new platform will enable improved benefits
management, transform experience for card holders and Issuers, enable easy onboarding of new
partners, and scale to accommodate growth in the region. Additionally, it will have an API portal to
leverage services from partners for building an ecosystem.
• TCS has been selected as a strategic partner by Student Loans Company’s (SLC) Technology Group, to
enable the lender’s transformation through delivery of strategic technology capabilities. A key focus will
be on enabling the journey to the cloud through the delivery and support of SLC’s new Software-as-a-
Service (SaaS) technologies and expanding its enterprise integration platform.
Customer Speak
“We are delighted to be partnering with TCS to help support the transformation of our service. We share a
common desire to create digital channels that make a difference in serving all our customers, both businesses
and consumers, by increasing accessibility to our service and improving our response times. Working with a
world leader in technology services and digital delivery, whose values reflect our own, is a significant
milestone in our digital journey and we are looking forward to delivering on our ambitious plans.”
- Nicola Wadham
CIO, The Financial Ombudsman Service
“We are very pleased with the successful integration of the Erber Group into DSM, helping transform our
Animal Nutrition and Health business. TCS contributed greatly to this success, especially in re-designing the
enterprise model to drive integration synergies. TCS demonstrated a solid mix of strategic thinking, execution
skills, and people-savvy collaboration which made this engagement so impactful.”
- Luke Glennon
M&A Integration Leader, DSM
“TCS is truly a collaborative and strategic partner that helped develop our technology platform. Our vision is
"Powering the safest and most seamless customer experience of any global alliance". TCS brings
transformational ability driven by its technology and domain experience globally, which is essential for our
success”.
- Andy Lui
CIO, Sky Team
Research and Innovation
As on June 30, 2022, the company has applied for 6,752 patents, including 169 applied during the quarter,
and has been granted 2,400 patents.
Page 4 of 11
89 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Human Resources
TCS’ workforce stood at 606,331 as on June 30th, a net addition of 14,136 during the quarter. The workforce
continues to be very diverse, comprising 153 nationalities and with women making up 35.5% of the base.
TCS continues to invest in organic talent development as part of its expansion into the growth and
transformation opportunity. In Q1, TCSers clocked 12 million learning hours, resulting in the acquisition of
1.7 million competencies.
The company gradually accelerated its return to office program in Q1, with about 20% of the workforce now
working from office. IT services attrition was 19.7% on the last twelve months’ basis.
90 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Page 6 of 11
91 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Page 7 of 11
92 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Page 8 of 11
93 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Page 9 of 11
94 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TATA
CONSULTANCY
SERVICES Building on belief
Page 10 of 11
95 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
###
Page 11 of 11
96 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
G
TATA
TCS/BM/67/SE/2022-23
July 8, 2022
Dear Sirs,
Sub: FinanciaJ Results for the guarte1· ended June 30, 2022
The audited standalone financial results of the Company and the audited consolidated financial
results of the Company and its subsidiaries under Ind AS for the quarter ended June 30, 2022, have
been approved and taken on record at a meeting of the Board of Directors of the Company held
today at 11.30 a.m. and concluded at 4:10 p.m.
Thanking you,
Yours faithfully,
For Tata Consultancy Services Limited
v-
Pradcep Manohar Gaitonde
Company Secretary
Annual Reports
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
98 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Innovating for
Greater Futures
Integrated
Annual
21
Report 22
99 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Enabling Swiss Re’s Risk Partnership Strategy for Notes forming part of the Consolidated Financial
Future Growth..................................................................................... 41 Statements………....................................................................….....252
| 1
100 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS
Tata Consultancy Services is an IT services, Theme FY 2021
consulting and business solutions organization that Building on Belief
has been partnering with many of the world’s largest This year’s theme, 'Innovating for Greater Futures' refers
businesses in their transformation journeys for over to the accelerated innovation witnessed in enterprises across
50 years. TCS offers a consulting-led, cognitive the world, as they shift from improvising to cope with the
powered, integrated portfolio of business, technology challenges of the pandemic, to growth and transformation.
and engineering services and solutions. This is
delivered through its unique Location Independent Accelerated adoption of the cloud is opening up all kinds
AgileTM delivery model, recognized as a benchmark of of possibilities in product and business model innovation.
excellence in software development. Enterprises are seeking technology-led solutions to help FY 2020
realize their sustainability goals. The cloud is enabling Purpose-Driven. Resilient.Adaptable.
A part of the Tata group, India’s largest multinational boundaryless collaboration across industries, enabling
business group, TCS has over 592,000 of the world’s innovative new offerings. Technology is at the heart of all this
best-trained consultants in 55 countries. The company innovation, and clients are increasingly partnering with TCS
generated consolidated revenues of US $25.7 billion to drive innovation at scale.
in the fiscal year ended March 31, 2022, and is listed
on the BSE (formerly Bombay Stock Exchange) and TCS has been innovating for greater futures too. Its
the NSE (National Stock Exchange) in India. investments in research and innovation, intellectual property,
its worldwide network of Pace Port co-innovation hubs, FY 2019 FY 2018
TCS’ proactive stance on climate change and award- Growth and Transformation Dawn of
and in building newer capabilities and acquiring contextual
winning work with communities across the world with Business 4.0TM Business 4.0TM
knowledge are helping win transformational business.
have earned it a place in leading sustainability indices Delivery model innovations such as its AI-powered Machine
such as the MSCI Global Sustainability Index and the First approach, and platform-driven, outcome-based
FTSE4Good Emerging Index. For more information, business models are helping clients reimagine their
visit us at www.tcs.com. operations. All of these are helping the company
drive holistic growth and create immense value for its
stakeholders.
FY 2017
Reimagining the Enterprise
About Us | 3
101 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Board of Directors Average Age (years) Average Tenure on the Board (years)
61 06
51 71 03 15
56% 44%
Independent Non-Independent
Board of Directors | 4
102 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Management Team
Corporate Business Heads
Rajesh Gopinathan Rajashree R Susheel Vasudevan Suresh Muthuswami
Chief Executive Officer Chief Marketing Relationship Incubation Chairman – TCS North
and Managing Director Officer Group America
Management Team | 5
103 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The change in technology consumption reflects and also of our ecosystem through our Co-Innovation
the prevailing trends in the economy. Recent events Network which includes leading academic institutions
have accelerated digital adoption, put the spotlight and start-ups working on cutting-edge technologies.
Dear Stakeholder, on supply chain resilience and added urgency to the Our insights and foresight are also crystallized in the
sustainability imperative. Each of these represents an form of AI-powered products and platforms that give
The past couple of years have been a period of opportunity that can contribute towards the growth customers actionable intelligence.
intense action and reflection. We have seen a of not just your company, but of the ecosystem as a
global pandemic, geopolitical tensions, supply chain whole. Another area that is a priority for me at the Tata group
disruptions, the rise of cryptocurrency and many other is sustainability and integrating that into business
public and private upheavals. As the dust settles, and a Digital transformation is now an integral part of the decision-making and business models. Your company
clearer picture of the world ahead emerges, I believe functioning of enterprises, governments and societies. is partnering with clients in taking up community
we are standing at the threshold of a period of great Your company continues to play a critical role in initiatives jointly, in sharing best practices around
opportunity and growth. this transformation, helping clients embrace new diversity and inclusion, and importantly, in helping
technologies, initially to cope with the crisis, and since them achieve their sustainability objectives using
In the face of widespread change, your company has then, to innovate at scale and grow their businesses. technology. In addition to reducing its own carbon
shown remarkable resilience and adaptability, coming footprint in its journey to be net zero by 2030, your
out stronger than ever, after catastrophic events like As a fitness enthusiast, I can tell you that the only company is helping the world’s largest corporations
the global financial crisis or the pandemic. way to transform in the long term is by strengthening in developing and executing their sustainability
one’s core. It is no different for organizations. We work roadmaps, deploying its portfolio of intellectual
In FY 2022, your company crossed a milestone of with large enterprises to simplify their technology property and services to help them track their
$25 billion in revenues, experiencing strong growth landscape and strengthen their core by building emissions, reduce their carbon footprint and get closer
of 15.9%, adding an all-time high incremental a cloud-based digital foundation and embedding to their net zero goals.
revenues of $3.5 billion. Even more satisfyingly, this intelligent automation into their operations so they
growth has come with an industry-leading operating can focus on building memorable experiences for their The supply chain upheavals during the past couple
margin of 25.3%. Since the start of the last decade, customers. of years are driving a shift towards rebalancing
the company has grown over four times, comfortably and resilience. As companies seek real-time data
outperforming its largest global competitors. This Artificial intelligence and data are key differentiators for to transform their supply chains, AI and predictive
growth is the source of our energy and vibrancy, enterprises today. TCS helps its customers stay ahead analytics help capture insights and react to changing
reflected in the 17.7% growth in market value to of the game by investing in research and innovation, conditions—from widescale disruptions to individual
`13,83,427 crore in the past year. tapping the intellectual capital within the organization customer complaints. Your company is helping
companies reconfigure their supply chains in many We leverage four forms of capital - Intellectual, I look forward to sharing with you more milestones
ways, including rolling out connected logistics to Technological, Human, and Financial - to bridge in this journey in the coming years. On behalf of the
efficiently manage business disruption and ensure that the opportunity gap for people and communities. Board of Directors of Tata Consultancy Services,
they can serve their customers and stakeholders on Our primary focus areas are education, skilling, I want to thank you for your continued trust,
time. employment, and entrepreneurship. Additionally, we confidence, and support.
invest in basic health and wellness, water sanitation
I strongly believe that technology is at its most and hygiene, conservation, and disaster relief efforts.
transformational when combined with the strength
of human capital. In FY 2022, our employee strength Since 2015, your company has invested $634 million Warm regards,
grew to 592,195 with a record net addition of in its community initiatives and empowered millions
N Chandrasekaran
103,546 employees. You will be proud of the way of people globally, primarily underserved students,
your company supported its employees and their minorities, youth, women and elders, to be literate, Chairman
families in dealing with the pandemic, including healthy, educated, digitally skilled, become rural
organizing what was perhaps the largest vaccination entrepreneurs and gain employment.
drive in corporate India for employees and families of
not just TCS, but also of its extended ecosystem of As we look ahead to the future, we go back to a
partners and other group companies. key pillar of our strategy – customer centricity. Our
organization structure, our investments in new
In turn, our employees have shown remarkable capabilities and intellectual property, our delivery
resilience, loyalty and tenacity in ensuring that our models and contracting structures have all been
customers are not impacted, despite significant shaped by our clients’ needs. Our new organization
personal challenges. I salute their spirit. structure is designed to make every client continue
to feel deeply valued, and to leverage TCS’ rich set of
Our purpose is anchored in the well-being of all our capabilities and contextual knowledge to transform,
stakeholders, and the communities we operate in are grow and build better futures. With scale and by
very important stakeholders for us. Drawing from the steadily expanding its transformation capabilities, TCS
legacy of the Tata group, we work closely with our is moving from pursuing opportunities, to shaping
communities to create equitable, inclusive pathways those opportunities in the years ahead.
for all, especially women, youth and marginalized
groups.
1
GRI 2-22 Letter from the CEO | 9
*Excluding provision towards legal claim in prior year. 107 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Beyond the headline numbers, we are pleased with cloud transformation journeys . However, the mindsets are engaging us to develop innovative technology-
the holistic nature of the growth, broad-based have changed. During the year, enterprises moved led solutions to reduce energy consumption, or to
across all our industry verticals and major markets, from thinking of technology-led innovation as a way measure and track green-house gas emissions across
and with a steadily expanding number of growth and of coping with pandemic challenges, to looking at it as their end-to-end supply chain, reduce their carbon
transformation engagements in the portfolio. a means of powering their growth and transformation footprint, reduce waste and promote recycling.
(G&T), especially in the case of clients who had already
Growth was led by Retail and Consumer Business moved their most critical workloads to the cloud. We are very proud of the steadily expanding number
which was impacted the most during the pandemic of G&T deals in our order book because each such
and which has bounced back strongly, growing While G&T initiatives tend to be business focused and win represents market share gain for TCS from legacy
20.0%. Manufacturing grew 16.7%, Banking, technology agnostic, immense possibilities for business consulting organizations which have traditionally
Financial Services and Insurance grew 14.5% and transformation open up once enterprises move some dominated this space. It is an outcome of our sustained
Communications, Media and Technology grew 17.7%. of their workloads to the hyperscaler cloud. This is investments in creating enabling capabilities within the
Life Sciences and Healthcare grew 20.6% and Others triggering a wave of business innovation in the form of organization, be it in cultivating contextual knowledge,
which makes up 7.8% of revenues grew 15.5%. Horizon Two or Horizon Three initiatives by our clients. or research and innovation, building intellectual
property, deepening digital expertise, cultivating
All our major markets grew in the mid-teens or above. In FY 2022, we won deals addressing a broad technology partnerships and building our brand.
North America grew 18.7%, Continental Europe gamut of G&T objectives such as M&A, newer ways
grew 15.2% and UK grew 18.5%. Among emerging of working, product innovation, business model The growing component of G&T revenue in our
markets, Latin America grew 18.6%, India grew 16%, innovation and innovations around improved customer portfolio is also evidence that our differentiated,
Middle East & Africa grew 16.3% while Asia Pacific experience. We have been providing examples of inside-out approach to transformation is resonating
grew 6.9%. these in our recent annual reports, including this well with our clients. Our collaborative ways, and
year’s report. focus on harnessing collective contextual knowledge
Innovating for Greater Futures results in better buy-in for the transformation from
A new trend this year was the growing volume of stakeholders across the organization, setting it up for
Our outstanding performance this year, and the sustainability-related innovation, a good indicator how success. Our brand statement, `Building on Belief’, has
strong demand for our services that drove it, can this has become a top priority item on most CEO also found strong resonance in the market, instilling
be traced back to the innovation that enterprises agendas. We have leveraged our deep expertise in hope into business and trust in the enterprise.
scrambled to adopt at the start of the pandemic, to IoT, advanced analytics, and machine learning to come
engage with customers digitally and to improve their up with a suite of offerings in this space, including All-time High Order Book
operational resilience. intellectual property such as Clever Energy™, IP2™
and TCS Envirozone™. Clients across industries such All this is not to say that Horizon One spending, the
The cloud adoption trends strengthened further in FY investments that enterprises make at the start of their
as retail, manufacturing, utilities and consumer goods
2022, with more clients embarking on multi-horizon cloud journeys, while migrating to a new cloud-based
digital core, is coming to an end as a key demand contextual knowledge of our clients’ business and deals of all sizes. The total contract value of deals
driver. Far from it, we saw strong deal flow right technology landscapes, gained while executing signed in the first three quarters averaged between
through the year from Horizon One initiatives. Horizon One and other ADM programs, are critical $7-8 billion per quarter, capped by an all-time high
The sheer scale, depth of consulting expertise and for our ability to proactively pitch innovative ideas and order book of $11.3 billion in the fourth quarter. The
full-service capabilities of our dedicated business solutions for their growth and transformation. robustness of the deal flow at the close of the year
units on each of the three large hyperscalers, and the becomes evident when even after excluding the two
investments we have made in building a rich portfolio The other big demand driver was outsourcing of mega deals of roughly a billion dollars each won in
of accelerators and toolsets for automating application business and IT operations. There were three key Q4, the order book TCV in Q4 was $9.5 billion, which
and data estate modernization and cloud migration reasons why enterprises outsourced more in FY is also an all-time high. The full year order book was
give us a distinct edge in this opportunity. 2022: the need to free up people as well as financial $34.6 billion, our highest ever, representing a book
resources to execute their growth and transformation to bill ratio of 1.3.
Clients engaged us for some, or all, of the activities, initiatives; talent scarcity especially in digital
starting from cloud assessment, business case technologies, made worse by the Great Resignation; New Benchmarks in People Management
preparation, roadmap creation, ERP consolidation and the desire for leaner and more resilient IT and
and migration, application and data modernization business operations. During the year, we saw many Our purpose-driven approach to business and
and cloud migration. When core applications are instances where clients engaged TCS to transform our values have shaped TCS’ culture and work
re-engineered using cloud-native architectures, their operating models, and then manage those environment. We believe in investing in our people
or on-premise ERP is moved to SaaS, it is not just operations on their behalf. and giving them opportunities to realize their full
a technology transformation but also a business potential. We believe in decentralized decision-
transformation. Here too, our delivery model innovation, the Machine making, in empowering leaders on the front lines, and
First™ approach, helped us win many large deals and in providing them all the support they need in their
Such cloud transformation engagements are material, gain share over pure play outsourcing companies. journeys. We also believe in treating the organization
multi-year transformation engagements which when Our transformational approach embeds powerful as an extended family, and standing by each member
completed, result in resilient, future-ready digital technologies like machine vision, machine learning, in their hour of need. This was best demonstrated
technology stacks that enable leaner, more agile and our AI-powered intellectual property such as in our response to the brutal second wave of the
operations and very importantly, serve as a scalable ignio™ and Cognix™ into the core of our clients’ pandemic at the start of FY 2022. We scaled up
foundation for their innovation and growth. processes, transforming the human-machine interface our employee engagement, provided hospitalization
and delivering much leaner, faster and more resilient support and access to Covid care centers at our
Partnering with our clients in this initial phase is business and IT operations. facilities in 13 cities and undertook a massive –
important not only for the sheer volume of business possibly the largest of its kind, pan-India vaccination
involved, but also because it is a gateway to the Throughout the year, these three trends – increased drive, covering over a million individuals – employees
unbounded opportunity that the downstream spend on innovation and transformation, cloud and their dependents.
innovation and transformation represent. The granular migration and outsourcing – drove a strong flow of
Letter from the CEO | 11
109 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
This philosophy, and our progressive policies and work organization crossed 50,000 this year, 24% of them organizations like the UNICEF and the European
culture have resulted in a very strong employer brand, women. Food Banks Federation which are helping support war
validated by several third-party assessments and refugees streaming into neighboring countries. We
accolades during the year. This played an critical role The year also witnessed a sharp rise in employee are also matching funds raised by employees, families,
in helping your company cope with the industry-wide turnover across the industry. TCS’ attrition in IT and their networks, up to 500,000 Euros, as donation
supply side challenges during the year. services (LTM) was 17.4% in FY 2022. Despite the to these two organizations.
increase, your company stood out with the lowest
To support the strong growth momentum in FY attrition in the industry and remained the benchmark On the environment front, we have good progress
2022, we flexed the strength of that employer brand for talent retention. to report in our journey to become net zero by
to set new benchmarks and cross new milestones 2030 . Our absolute carbon footprint across Scope
in attracting and managing talent at scale across the Community and planet 1 and Scope 2 emissions reduced by 66% over base
world. Our workforce crossed the half-million mark in year 2016 due to focused initiatives around energy
We continued to work with communities across the
the first half of the year, and we ended the year with a efficiency and transition to renewable energy. We
world, pursuing our long-standing commitment to
headcount of 592,195, an all-time high net addition made a big leap on the latter, with use of renewable
programs in the areas of health, STEM education,
of 103,546 employees. energy across TCS’ global operations growing to
skills development and the bridging of digital divides.
37.2% of the total (15.6% in FY 2021).
The workforce remains a highly diverse one, with These programs are scaling well in reach as well as
over 153 nationalities represented. We crossed depth of impact, touching the lives of over 1.7 million Looking Ahead
an important diversity milestone this year, with the beneficiaries – women, youth and marginalized people.
number of women in the workforce exceeding Our all-time high order book, continued deal flow and
To maximize the impact of our programs, we are now pipeline velocity give us confidence in the sustainability
200,000. We are also making progress, slowly but
partnering with our customers in these initiatives. We of our business momentum. We are in the midst of
steadily, in improving gender diversity in the senior
engaged with 850 business leaders and teams, across a multi-year technology upgrade cycle that provides
management ranks. Through focused leadership
146 customer organizations and connected with over strong, structural growth drivers for the next few
development programs, the number of women senior
50 government leaders on collaborative community years.
executives has grown 84% over the last 5 years,
efforts.
significantly higher than the male cohort.
The geo-political tensions in Europe and the resultant
TCSers have also been quick to respond to the impact on global economic growth are real threats.
Organic talent development continues to be a key
humanitarian tragedy in Ukraine, helping in rescue However, the pandemic has shown us that enterprise
focus area in our journey to be a G&T partner to
efforts, relief assistance, resilience support. To address spending on technology is far more resilient than
more of our clients. TCSers collectively logged
the urgent needs of children, women, and those facing most people credit it for. It is central to organizations’
60.3 million learning hours and acquired over
food insecurity, TCS is making a financial contribution ability to innovate and differentiate in good times,
3.5 million digital competencies in FY 2022. Very
of 1 million Euros to international humanitarian and to survive and adapt in tough times. While
importantly, the number of Contextual Masters in the
Letter from the CEO | 12
110 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
evolving market dynamics may prompt reprioritizing of do, making them feel special, and investing in newer service lines to stitch together solutions that address
programs, we are confident that technology spending capabilities to create value in newer areas of their our clients’ business needs when the relationship
itself will continue to grow. That growth and our businesses, has paid us rich dividends. Regardless is in its hyper growth phase; and the Business
expanding market share give us confidence of being of how large we get, we want to make sure that Transformation Group that will manage our largest
able to sustain a certain base case growth, with room our customer focus never wavers, and every client clients and help them accomplish their growth and
to maximize in better years. continues to feel just as valued. transformation objectives.
At our current pace of growth, it is only a matter We have rolled out a new organization structure that As clients progress in their relationship journeys, the
of time before we double our revenues and hit the will help us achieve these two imperatives. It retains account ownership will seamlessly transition from
$50 billion mark. In our journey to that next logical the atomicity of our earlier architecture, and its three one group to the next, with all three groups working
milestone, we are focused on not only our velocity, dimensions – industry verticals, horizontal service in synchrony to make sure that every client gets a
but also on ensuring we get there fighting fit, so it lines and geography-based sales. We have now added curated experience and that we steadily progress
does not become a finish line to stumble across, but a a fourth dimension, the stage of the customer’s every client relationship to the highest level of
launchpad to achieve even greater heights. For this to relationship journey with TCS. maturity with TCS being their preferred growth and
happen we are focusing on two things. transformation partner.
That journey begins when a client first signs up for
One, we want to arrive at that milestone with a more some initial work. When we successfully deliver, they This new purpose-designed organization structure,
balanced portfolio, with a much larger proportion of give us more work and that is how the relationship along with continued investments in building newer
business transformation revenues, so we have two starts growing. As trust levels steadily go up, they start capabilities, next generation delivery models and
equally strong growth engines for the journey ahead. viewing TCS as a strategic partner and consolidate assets that help our clients innovate at scale, and in
For this, we want to build on our initial successes in more and more of their technology requirements with building our brand, will help us deepen our customer
the G&T opportunity, and put in place a structured us. That is how we have steadily grown and deepened relationships, expand our addressable market, gain
way to deepen existing innovation and transformation relationships with nearly 60 clients globally who spend market share and power growth in the years ahead.
engagements, while expanding the number of clients more than $100 million on us annually. We thank you for your continued support in this
for whom we provide such services. exciting journey ahead.
We have rearranged existing units into three business
Second, as we get larger, we shouldn’t lose sight groups, each aligned to a particular phase in the Warm regards,
of what has brought us thus far – our customer customer relationship journey: the Relationship
centricity. Our success stems from the fact that year Incubation Group that will provide the high-touch, Rajesh Gopinathan
after year, our clients reward us with more work, high engagement, delivery-focused model that Chief Executive Officer and Managing Director
and rank us #1 in customer satisfaction across all new clients require; the Enterprise Growth Group
the service providers they work with. Our approach which will do what today’s TCS does best, that is,
of putting the client at the center of everything we pull together capabilities from across the different
Letter from the CEO | 13
111 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Q4
Won a very large contract from relationship lifecycle journey. Leveraging TCS’
a Fortune 100 US company, large and deep bench of leadership talent, the new
further expanding the long-standing structure further deepens the customer-centricity
partnership, to transform the that TCS was always known for, and is expected
technology at its global data centers With three decades of
to help make TCS the preferred growth and
into a future-ready, hybrid cloud stack for greater experience in delivering market
transformation partner to more of its clientele.
agility, flexibility, and improved operational resilience. infrastructure solutions, TCS
TCS will also deploy a new cognitive-powered will be a valuable partner in the Announced plans to grow operations in New Jersey
operating model to run that stack, to improve the delivery of the Real-Time Rail. by hiring nearly 1,000 more employees by the
availability of business applications and enhance user Testing and deployment is a end-2023 to meet the strong demand for digital
experience. critical step in the introduction transformation. This follows a similar announcement
of the new real-time payment earlier, to expand in Arizona by investing more
Selected by Payments Canada, the country’s largest than $300 million by 2026 and hiring over 220
system and we’re excited to
payment organization, to transform its payment employees by 2023. In both states, TCS will also
system operations and help implement the Real-
work with TCS to execute on
grow the reach of its STEM and computer science
Time Rail (RTR), the new real-time payments system this next step for the RTR as
education programs, expanding teacher training and
that will allow Canadians to initiate payments and we help shape the future of
student programs.
receive irrevocable funds in seconds, 24/7/365. TCS payments in Canada.
will leverage its deep knowledge of the payments Became the #2 most valuable brand in the IT
domain, and extensive experience in designing and John Cowan, services sector globally, according to Brand Finance,
implementing large payment systems for clients Chief Technology & Operations the world’s leading brand valuation firm. According
across the world to help Payments Canada create and Officer, Payments Canada to the Brand Finance 2022 Global 500 IT Services
execute an integration roadmap for the RTR. Ranking report, TCS grew its brand value by $1.8
billion (+12.5%) year on year, to $16.8 billion in
Completed the fourth successful share buyback 2021.
in five years, to the tune of ₹18,000 crore at
₹4,500 per share, through the tender offer route,
extinguishing 4 crore equity shares, representing
1.08% of the total paid-up equity share capital.
The Year Gone By | 14
112 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Q3
Celebrated a milestone with the number
of women in the workforce crossing
200,000 in December. Women-centric
leadership development initiatives have
resulted in the number of senior women
executives growing 84% over the last 5 years. The
company is part of the 2022 Bloomberg Gender-
Equality Index that tracks the performance of public
companies committed to transparency in gender-data
reporting.
Q2
Gained further market share in the UK,
and was ranked #1 by revenue in the
UK Software and IT Services Rankings
2021 by TechMarketView. The company
Became title partner to Jaguar Racing ahead performed very well in the rankings
of the 2021/22 ABB FIA Formula E World by sub-category as well, topping the Applications
Operations category, and ranking #3 in Consulting
Championship. The team will now be known as
and Solutions.
Jaguar TCS Racing. TCS will leverage its leadership
in technology transformation and partnerships
across the EV value chain to help Jaguar TCS
Racing become a catalyst for electrification,
promote low carbon emissions and sustainable
mobility.
The Year Gone By | 16
114 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Q1
Inaugurated TCS Pace Port™ Amsterdam, a Samir Seksaria took over as the company’s
co-innovation and advanced research center where Chief Financial Officer on May 1, 2021,
TCS teams will co-innovate with European customers, following the retirement of V Ramakrishnan
drawing on an ecosystem of partners from academia, (`Ramki’). He started his career in TCS in
government institutions, start-ups and technology 1999. He moved to Corporate Finance
providers. The center will enable ideation and rapid prototyping in 2004 and played a critical role in the
with a clear focus on finding and creating sustainable solutions. company’s IPO. Prior to becoming CFO, he
headed the financial analytics, planning and
business finance functions. On November 1,
2021, Pradeep Manohar Gaitonde stepped
in as the Company Secretary in place of
Rajendra Moholkar who retired.
TCS’ Integrated
Business Model
for Value Creation using
the Five Capitals Intellectual Capital
Domain knowledge, contextual knowledge,
patents, products and platforms
Partners Contextual
Technology and COIN Knowledge
Human Capital
Skills, competencies, capabilities, knowledge OPERATIONS
and motivation of employees
Research & Innovation
Products & Platforms
FINANCIAL CAPITAL Services & Solutions
Sources of funds from
business operations, Natural Capital Talent Acquisition
VALUE
financing or investing Renewable & Non-renewable Resources
CUSTOMER
Talent Engagement ENGAGEMENT
activities
Talent Development
Customer
Goodwill/Brand
Value/CSR/Taxes
Social & Relationship Capital
Investors, Customers, Employees,Communities Goodwill
Stakeholder
Payout, Reserves
Financial Capital
The 25-fold revenue growth over the last 20 years is a testimony to the Outcomes
strength of our business model and our ability to reinvent ourselves in an • Best in class profitability and strong balance sheet provide greater ability to invest in
ever-evolving technology landscape to stay relevant to our customers while newer capabilities and to weather economic downturns, macro uncertainties
remaining focused on creating value for all our stakeholders. • Consistently high shareholder returns enhances social and relationship capital
₹ 191,754 cr
+ 16.8%
Economic value generated
₹ 855 cr ₹ 2,242 cr ₹ 38,010 cr
+ 16.0% + 17.0% + 12.2%
Community Investments R&D and innovation Shareholder payout
including innovation including unpaid final
center development dividend, Buyback and
taxes
1
GRI 201-1
Financial Capital | 20
* Excluding provision towards legal claim in prior year 118 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Financial Highlights
103.62
37,450
42,481
48,453
38,580
67.10
83.05
86.19
89.27
123,104
146,463
156,949
164,177
191,754
FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2018 FY 2019 FY 2020 FY 2021* FY 2022 FY 2018 FY 2019 FY 2020 FY 2021* FY 2022
(` crore) (` crore) Operating Profit Operating Margin (Amount in `) ^ Earnings per share is adjusted for bonus issue
Acquisitions, etc.
16,000
16,000
17,840
19,726
22,192
11,377
13,148
14,055
14,147
Invested Funds
25,067
28,593
32,369
38,802
39,949
Financial Capital | 21
119 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
yrs
yrs
F 0.1% F 5%
17.4% M 6% M 21%
30-40 40-50
30-40 40-50
yrs
yrs
F 10% F 10%
services M 34% M 16%
< 30
< 30
yrs
yrs
F 25% F 7%
yrs
yrs
yrs
yrs
11% 6%
seeking to rejoin work job applications F F
M 15% M 19%
after a career break received
yrs
yrs
F 10% F 11%
M 11% M 13%
153 3 Generations
< 30
< 30
yrs
yrs
>50
yrs
yrs
F 2% F 3%
84%+ Increase in senior women 28.9% 13.3%
M 11% M 14%
30-40 40-50
30-40 40-50
yrs
yrs
yrs
F 12% F 19%
Junior Middle Senior M 25% M 14%
< 30
< 30
yrs
yrs
F 14 % F 14 %
FY 2018 FY 2022
Human Capital | 22
1
GRI 401-1, 2 GRI 405-1
120 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Talent Development
TCS takes a purpose-centric approach to
learning and development that leverages 3.5
horizontal collaboration and the abundance million 171,000
of internal talent in an ecosystem where
the training is just-in-time, just-for-me
and just-enough. Digital competencies Employees deep
acquired skilled
Senior 77
91
Male
Middle 53
50 Female
Junior 154
144
Fresher Training
TCS Elevate Contextual Masters Xplore foundational virtual training with certifications,
Linking learning to career growth Talent with potential to be tomorrow’s G&T leaders daily webinars, weekly assessments and gamified contests
Intellectual Capital | 24
122 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• 22 new wins (50% of the new wins were on • Onboarded 700+ corporates to enable job • Comprehensive suite for digital transformation
TCS BaNCS Cloud) and 16 go lives in FY 2022 outcome linkage through TCS NQT of drug development and clinical trials
• Highlights: • Conducted ~45 million in-center and ~2.9 • Clients include 10 of the Top 12 global pharma
• Services more than 35% of the world’s million remote assessments at national and companies; total number of clients: 19
banking population regional scale • 700+ clinical trials supported by TCS ADD
• More than 100 million transactions run on • 110+ new wins in India and 15 in international Platforms till date, Implemented across
TCS BaNCS Cloud daily market 50,000+ sites across the world.
• Records 10 million new trades per day • Launched 250+ learning offerings (NQT • 3 new wins and 1 go live in FY 2022
(peak) across 100+ countries variants, Certifications/Courses, Games), in
• Offers ready market connectivity to 45+ latest tech. domains such as AI/ML, Big data,
local markets for settlements Data Mining/Analytics; banking & finance
domain and in manufacturing sector in • Plug and play SaaS based business platform to
• Services over 20 million life, annuity and
partnership with NTTF, ICA, and Tata Strive digitally transform business, network and
pension policies and 135 million property
• Highlights: revenue management domains of
and casualty policies across the globe
subscription-based businesses
• 268 million candidates assessed till date;
• 2 deal wins in FY 2022
largest in-center assessment with 18.9
million candidates
• 36.5 million remote assessments done TM
• World leading cognitive automation software • 10.4 million learners on the platform,
for IT and business operations 79,801 courses available, 909 clients • AI and ML powered merchandise optimization
• 100+ deals closed in FY 2022, 27 new • ERP on cloud: 896 clients in manufacturing platform that enables retailers to unlock
customers went live • 136 patents filed till date; 37 granted exponential value by optimizing their space, mix
• 11,500+ ignio trained professionals, 4,100+ and price in an integrated manner.
ignio certified professionals till date • 1 new win and 3 go-lives in FY 2022
• 35 patents granted to date
Intellectual Capital | 25
123 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
MasterCraft
• AI powered system of actionable intelligence – • Digital platform to optimally automate and • Intelligent smart contract development toolkits,
powered by an enterprise digital twin (customer, manage IT processes Integration solutions and ‘Designed for DLT’
product, process) to help business leaders • FY 2022 Highlights: 46 billion records processed business solutions that provides foundational
simulate and optimise enterprise decisions, for data privacy, 8.2+ billion Records processed technology, tools and business components for
predict and proactively manage outcomes for data quality, 8.8+ million lines of code (mloc) creating distributed ledger solutions across
• 20 new wins and 9 go-lives in FY 2022 analyzed, thus helping clients get the right varied industries
• TwinX Business Highlights: insights from legacy code and automate • Built on the core principles of co-existence,
• Risk Free Experimentation Users: 5000+ the business rules extraction with an overall integration and interoperability. Quartz enables
• Number of End- Customer Orders Processed: productivity improvement of 20% - 30%, 3.4+ existing systems to coexist and integrate with
33 Mn mloc of high-quality Java and JavaScript codes blockchain platforms and other messaging
• Number of Digital Twin transactions: 10 Mn generated, resulting in 50% more productivity in networks
• New Product Ideations: 20 development • 7 new wins in FY 2022
• Safety Twin ensures zero harm workplace/ saves • 27 new wins in FY 2022
precious human lives in hazardous anufacturing
facilities
• Launched in Google Cloud in Oct 21
Intellectual Capital | 26
124 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Social Good
TCS Research collaborated with Prayas Help TCS’ inventors and innovators continued to A number of assistive technologies have emerged
Group to develop a digital twin of Pune city to mentor young social entrepreneurs as part of from TCS R&I, including Assisto (speech aid for
predict the spread of the pandemic and help TCS Foundation’s Digital Impact Square (DISQ). cerebral palsy); VHAB (Immersive Physio); Verbose
devise local strategies to control it. Over 30 start-ups are currently under various (Speech-to-text); School at Home assistance
phases of incubation and graduation under for disabled; Emotrain (Training for Autistic) and
DISQ. Prominent themes around which social Home Bound (COVID related remote medical
challenges are being addressed include AgriTech, assistance). These were especially useful during
Assistive Tech, Citizen Services Tech, EduTech, the pandemic, where much of the training and
HealthTech and Sustainability Tech. support for children with special needs had to be
virtual.
Intellectual Capital | 27
125 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Customers
268
Customer-centricity is at the core of TCS’ business
model, organization structure and investment decisions.
207 19.8 21.7
The philosophy has been to delight them by delivering 120
superior outcomes, and build strong, enduring 97
relationships. Additionally, the company seeks to expand
103.62
Investors Branding
TCS is seen as a benchmark in its outreach to investors, its TCS’ reputation for customer-centricity, domain depth and execution
transparency and disclosures, publicly communicating its longer- excellence have made it the preferred growth and transformation partner to
term strategy, qualitative aspects of the demand outlook, risks and leading corporations across the world. It is also recognized as a top employer
opportunities, reducing information asymmetries and enabling fair brand across the major markets it operates in, including North America,
valuation of the stock. For the last many years, it has been awarded Europe, UK, India, Latin America and Australia, among others.
the Best Investor Relations award by publications like Institutional
Investor, FinanceAsia and AsiaMoney based on polls of investors and Its tagline `Building on Belief’ along with marketing campaigns, sponsored
analysts in the region. events and advertising, along with the goodwill built up with investors, with
local communities, academia and other stakeholders have cumulatively
Investor and Analyst Interactions in FY2022 helped put TCS among the Top 2 brands in IT services by brand value
according to Brand Finance.
Particulars Q1 Q2 Q3 Q4 FY 2022
FY FY FY FY FY FY FY FY FY FY FY
2010 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
($ billion)
86
92
Target: 70% reduction of Scope 1 + 2 emissions by 2025 (vs base Reduced Energy …Increased Use of … reduced TCS’ Carbon footprint.
year 2016) and Net Zero by 2030 Consumption and… Renewable Energy..
66% 46%
• Prioritized energy optimization and carbon footprint mitigation. 49% 6x
• 89% of emissions across Scope 1 and Scope 2 due to purchased
electricity for office blocks.
• Use of Clever Energy to optimize energy consumption and
greater use of renewable energy.
• 5 large campuses in India certified with ISO 50001: 2018
standards for Energy Management Systems (EnMS).
7
592
300
112
471
158
668
358
11
18.6
AFFORDABLE
AND CLEAN
ENERGY
SUSTAINABLE
CITIES AND
COMMUNITIES
9 INDUSTRY
INNOVATION AND
INFRASTRUCTURE FY 2016 FY 2022 FY 2016 FY 2022 FY 2016 FY 2022 FY 2016 FY 2022
Total Energy Renewable Energy Total Scope 1 + 2 Value chain emissions
Consumed in GWh Consumed in GWh emissions in ‘000 tCO2e in '000 tCO2e
Scope 3 emissions
12 RESPONSIBLE
CONSUMPTION
AND
13 CLIMATE
ACTION
Employee commutes and business travel cause ~50% of these value chain emissions. Remote
PRODUCTION working and reduced business travel resulted in a sharp reduction.
Natural Capital | 31
129 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Target: 3% YoY reduction in freshwater consumption across owned campuses Target: Reduction in waste 12
12
RESPONSIBLE
RESPONSIBLE
CONSUMPTION
CONSUMPTION
AND
AND PRODUCTION
13 CLIMATE
ACTION
generation, maximizing PRODUCTION
6 CLEAN WATER
AND
SANITATION
12 RESPONSIBLE
CONSUMPTION
AND
13 CLIMATE
ACTION recycling/ reuse to divert waste
sent to landfill
PRODUCTION
Natural Capital | 32
130 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Customer Stories | 33
131 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
business context of every enterprise. The next trigger often struggle to innovate at that pace on their own,
INNOVATING FOR GREATER was the adaptation required to compete in many for lack of processes, toolsets and also sufficient
FUTURES: contexts created by digital business models. Finally, as dedicated bandwidth
A PANEL DISCUSSION enterprises are moving into a post-pandemic world
of new risks, challenges and opportunities, a more Partnering with TCS can help them overcome all
strategic, purpose driven strategy is driving innovation. these issues. We help them create a strategic agenda
Why are enterprises accelerating their using our tools and methods, especially our ‘Clay Map’,
investments in innovation? How does These factors are driving enterprises to develop a wide named so in honor of the late Clayton Christensen
TCS help enterprises innovate for greater and deep innovation capability, which can scale. This is who greatly influenced our thinking on innovation.
futures? not easy. Most have found it difficult to measure up on We also offer the TCS’ Agile Innovation Cloud, a
both scale and speed. Smaller competitors may offer framework for operationalizing innovation at scale,
Ananth: The initial trigger for this acceleration was a non-stop stream of innovations. Large enterprises which ensures that innovation does not happen by
the need to build resilience into the technology and chance but by design. It brings together the best
of TCS’ innovation, global capabilities, ecosystem
partnerships, and talent to help our clients define their
strategy, create an innovation portfolio and scale the
execution of innovation.
Featuring
Panel Discussion | 35
133 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
repeatable process which can significantly scale up and and our differentiated inside-out approach to What we have observed is that as
speed up their innovation. transformation to help bring their G&T visions to
fruition.
soon as enterprises simplify their IT
A good example of this is the innovation factory landscapes and build a new, cloud-based
we have set up for Takeda1 . Using cloud, design Underpinning our work in G&T are our key innovation digital core, supporting micro services in
thinking, and location independent agile methods, pillars – our Pace Ports™, the TCS Co-innovation
a cloud native environment, their ability
our combined teams are taking up innovative ideas Network (TCS COIN™), research collaborations with
across procurement, logistics and finance, and building leading academic institutions, `Future of Business’ to realize innovative ideas and deploy
innovative digital assets at twice the velocity. frameworks, W12 design studios, and our products them in production shoots up.
and platforms like TCS BaNCS™, Optumera™,
Krishnan: The three broad themes around which we Optunique™, ADD, ignio™, Bringing Life to Things™,
saw our clients innovate the most were growth and Cloudonomy™, and Cognix™ among others.
transformation (G&T), resilience, and sustainability. We
have been making significant investments in creating The second big theme is resilience, which is the
capabilities strategically relevant to each of these ability to weather foreseen as well as unforeseen
themes, some of which we have described in our prior emergencies. In these last two years, many of our Aren’t large enterprises also constrained by
years’ annual reports as well. largest deal wins were around transforming clients’ IT their legacy technology stacks? How do they
and business operating models, and their supply chain overcome that challenge?
G&T is most often about expanding organically or management processes, using ignio or TCS Cognix to
inorganically into adjacencies, be it of products and embed intelligent automation for greater resilience NGS: I call them heritage. They have been around
services, or customers and markets, and occasionally, and agility. Much of the rush to embrace the cloud in and doing a good job of running their businesses in a
moonshots. Good examples are our transformational the early months of the pandemic was also driven by way that encapsulates their organization’s processes,
engagements with clients like Swiss Re, Bovemij and this need. checks and balances. Most organizations have worked
RS Components described in our FY 2022 annual to build APIs or middleware that enable their digital
report2, or the work we have done for Bayer, Damen Lastly, we saw clients focus heavily on sustainability strategies, though they are suboptimal.
Shipyards and Toyo Tires described in prior years’ in FY 2022, particularly around carbon footprint
annual reports. reduction. Our investments in innovative digital What we have observed is that as soon as enterprises
solutions such as Envirozone™, Clever EnergyTM and simplify their IT landscapes and build a new, cloud-
We have been leveraging our deep contextual IP2™, and our expertise in cloud, data and analytics, based digital core, supporting micro services in a cloud
knowledge of our clients’ businesses, extensive AI and ML are helping us win more and more of such native environment, their ability to realize innovative
industry knowledge and experience, our rich portfolio engagements, helping us amplify our contribution ideas and deploy them in production shoots up. They
of intellectual property, digital engineering expertise to the worldwide collective effort to mitigate climate are able to anchor or participate in ecosystems at will,
change and build greater futures. which drives growth and innovation.
Panel Discussion | 36
1
Page 33, 2 Pages 41, 34 and 45 respectively 134 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
You may recall the scalable, customer-centric digital How do you see clients’ transition from Is that why smaller companies are growing
operating model we built for the Phoenix Group, using Horizon One to Horizon Two spending affect faster? Also, is that why you adopted a new
TCS BaNCS3 . Our platform is extensible, supporting the your growth? Will there be a slump and organization structure?
required APIs and microservices for them to leverage subsequent recovery?
fintechs and our TCS COIN partners to enable the NGS: Our order book has had a good mix of small
differentiation in the front. Krishnan: The term multi-horizon may suggest clearly and medium projects, as well as large outsourcing and
delineated, sequential phases but in reality, clients don’t transformation deals in FY 2022. This mix is important
Krishnan: We see this same dynamic with the broader wait to complete Horizon One, that is, migration of all for our short and long term business growth. Projects
set of clients who undertake Horizon One cloud their workloads to the cloud before commencing their are increasingly executed using Agile methods. The
transformations. Besides enhanced ability to integrate Horizon Two initiatives. These progress concurrently. focus here is to deliver 'speed to value' by structuring the
innovative new solutions into the core, their appetite for
program over multiple monthly sprints. Here clients are
innovation itself goes up. The richness of the technology Even as existing workloads are migrated to the cloud,
more comfortable structuring the contracts with short
capabilities built into today’s hyperscaler clouds triggers newer cloud-native systems are built to enhance
tenures. The rise in the number of short tenure deals is
more innovative thinking and the desire to experiment customer experience or to drive product or business
linked to the growing share of such work in our order
with those powerful technologies to reimagine different model innovation. That is how we have been able to give
book.
aspects of the business. examples of G&T engagements being executed as part
of Horizon Two investments in our quarterly earnings On the outsourcing front too, average deal tenures
Another challenge that large enterprises face is the need calls, even though we are still in the middle of the have come down on the heritage stacks. That is because
to invest for the longer-term growth of their businesses, Horizon One opportunity. enterprises are in the midst of a technology transition.
without disrupting near-term financials. TCS helps them
As clients migrate to the cloud, their legacy
square this circle by providing a line of sight for funding We expect the transition to be a seamless one. Horizon
the innovation pipeline or the transformation by helping One is a bounded opportunity and will plateau at some
optimize operations. point when most of the workloads are migrated. By
that time, the other two horizons, which are boundless We expect the transition to be a seamless
We work closely with the client to reimagine parts of opportunities would have scaled up and will support
their IT and business operations, or perhaps their IT our future growth. All our investments into building one. Horizon One is a bounded opportunity
infrastructure, using our Machine First™ approach. The our G&T capabilities, our branding and the new and will plateau at some point when most
resultant operating models are leaner, more agile and organization structure are geared to help us maximize of the workloads are migrated. By that time,
more responsive. This frees up inhouse talent to take our participation at that point. the other two horizons, which are boundless
up the more exciting innovation and transformation
initiatives. One large US client of ours for whom we are In the last couple of years, the industry has opportunities would have scaled up and will
building a new, cloud-native digital platform to support seen deal sizes reducing. What is driving that? support our future growth.
their business forays into adjacencies, calls it their `save
to invest’ strategy.
Panel Discussion | 37
3
Integrated AR FY 2021, Page 22 135 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
infrastructure, application and data estates will outsourcing demand. Also, smaller players are enjoying The industry didn’t see too many billion-
eventually be replaced, re-engineered, re-platformed strong demand from clients in the small and medium dollar deals in FY 2022. How important are
or retired. Given the desire to get this transformation enterprise category, with little competition from larger they for longer-term growth?
done rapidly, they are outsourcing the run and change providers.
of the existing portfolio for relatively shorter tenures NGS: All deals are important to us. Billion-dollar deals
and hence lower TCVs. We adopted the new organization for a very different are especially important because they boost medium-
reason, so we reach our next revenue milestone, term visibility and provide us opportunities to bring the
Krishnan: The impression about smaller companies fighting fit. The new structure is designed to ensure whole of TCS’ offerings to play. We are very pleased
growing faster is more due to sampling bias, based on that our clients receive curated experiences which at winning two such deals during the year. Having
a handful of highly visible outperformers. That is not make them feel just as valued, no matter how large said that, the perceived importance of such deals for
true if you look at the global cohort. Even though the we grow. It is also designed to help us replicate best longer term growth need not be exaggerated versus
bottom quartile by revenue size had its best growth practices across our client base and expand the smaller deals of say, $100million+ TCV.
in a decade in 2021, it still underperformed the top number of clients who bank on us as their trusted
quartile by a significant margin. growth and transformation partner. For sustained longer term growth, what matters is
that the base order book size, excluding the occasional
Overall, the current demand environment is a rising The large scale vendor consolidation mega deal, keeps growing year after year, and that
tide that has lifted all boats. Horizon One is a very anticipated two years ago doesn’t seem to the quality of revenue keeps improving with higher
democratic opportunity, largely technology-centric. have materialized. How come? value engagements. Our average order book size
Having enough people with the requisite certifications which used to be in the $6-7 billion range in FY
and skills is sufficient to participate in this opportunity. Krishnan: Vendor consolidation is typically done to 2021 moved to the $7-8 billion range in FY 2022,
The severe talent scarcity is also driving a broad find an alternative strategic provider with a richer set and ended with an all-time high order book of
of capabilities and a superior execution track record. $11.3 billion in Q4. We are very pleased with that
However, the sharp recovery and subsequent growth progression.
in demand, coinciding with the great resignation and
talent scarcity, have resulted in enterprises focusing How will the tensions in Europe, rising
All deals are important to us. Billion-
more on pursuing their immediate technology inflation and the looming threat of a
dollar deals are especially important priorities. recession affect spending on innovation, on
because they boost medium-term
That said, we still won several large deals during the technology and on your growth outlook?
visibility and provide us opportunities
year where we displaced incumbents. If you look at Ananth: Let me address the innovation part. It is
to bring the whole of TCS’ offerings to the global market, the industry grew 6% whereas all a misconception that innovation is a nice-to-have
play. We are very pleased at winning the top tier players grew double digits, indicating that activity apt for only good times. In fact, it is essential at
two such deals during the year. the longer-term consolidation trends are very much all times, good or bad. In good times, enterprises
intact.
Panel Discussion | 38
136 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Partnering with TCS to innovate So even in an economic slowdown, innovation doesn’t So conventional wisdom on technology spending,
at scale will enable them to try out stop. They may reprioritize one program over another based on historic behaviors during prior slowdowns,
based on shifting objectives, but the spending will may not be as reliable. In the post-pandemic world,
more ideas, and experiment more we expect technology spending to hold up well even
continue. Partnering with TCS to innovate at scale will
extensively with the same budget, enable them to try out more ideas, and experiment in a downturn.
and improve the yield on their more extensively with the same budget, and improve
We can’t predict the future, but based simply on the
innovation investment. the yield on their innovation investment.
deal signing momentum, our pipeline, and our on the
NGS: We have been through multiple disruptive ground observations of clients planning multi-horizon
macroeconomic events in the last decade and a investments for their growth and transformation,
half – the GFC, taper tantrums, Eurozone crisis, we remain confident that we are on a good growth
Brexit, the pandemic and now the war and the trajectory for the next three to five years.
resulting humanitarian crisis. We always take a view
may fund more product innovation or customer
that business is about growing in a constrained
experience transformation, targeting business growth
environment and over these events, we have survived,
or increased customer intimacy.
continued to grow and have ensured that we stay
In tough times, they find new ways of working to ahead of the technology curve. This speaks to the
boost their resilience and adaptability – for example, resilience of our business model, and of the essential
re-designing the value chain at a strategic level. nature of the services we offer to businesses across
The sheer volume of innovation we saw over the the world.
last two years, even in the face of bleak business
Today, technology is central to any enterprise.
outlook, is testament to that. We designed and rolled
Businesses are rooted in technology, to the
out AI-powered digitized underwriting and claims
extent that every company is aspiring to become
processing for insurers, omnichannel experiences with
a technology company. Insurers are launching
in-aisle checkouts for retailers, or remote monitoring
technology platforms for their ecosystem partners,
and pre-emptive maintenance of equipment for
and generating new revenue streams from that. The
manufacturers and utilities. None of these are `nice to
world’s largest banks are incubating fintechs within the
have’ capabilities. These were necessary to simply stay
enterprise, and betting on those to drive their future
in business, to stay relevant in the face of changing
growth. Retailers are depending heavily on online
consumer behavior, and to cope with the operational
sales. These are all recent structural changes.
challenges posed by the pandemic.
Panel Discussion | 39
137 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Customer Stories | 40
138 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
How did you cope with supplyside More importantly, we addressed the structural Milind: There are two reasons. One, there was
challenges due to the Great Resignation problem of industry-wide talent scarcity by training significant offshore shift during the pandemic due to
and onboarding 118,000 fresh engineers in FY 2022. greater acceptance of remote working, local talent
this year? Is the worst behind us?
This massive infusion of fresh talent by us, as well as by scarcity, and the flow of work to where the talent
Milind: Yes, it has been a challenging year for others in the industry, should start easing the problem resides. That was deflationary in nature. Second,
employers all over the world. In our industry, it wasn’t in FY 2023. There are some early signs of this. Our we have been hiring additional numbers ahead
as much due to the Great Resignation, as a churn attrition is plateauing on a quarterly annualized basis. of demand, in anticipation of continued growth
within the industry. Peers who had not anticipated LTM attrition will likely rise further in the first half of momentum and to have a ready bench to back-fill
the sharp demand recovery scrambled to fulfill it FY 2023 and after that, it should start tapering. attrition.
by poaching at scale from other companies. That
triggered a cycle of hiring and counter-hiring of each Over the last 3 years, your net addition
other’s employees, sending attrition rates shooting has significantly outstripped your revenue
across the industry. growth. Where is the disconnect?
Our attrition went up as well. But our commitment
to people, investing in them and empowering them
to realize their potential, along with closer employee
engagement, have helped us remain a benchmark
in talent retention. We also expanded our hiring
program, flexing the strength of our employer brand
to attract experienced and fresh talent at scale. We
undertook several other tactical measures to cope
with the supply side challenges, including generous
promotions, retention bonuses and increased use of
sub-contractors.
Q&A | 42
140 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
development, promotion and retention, and policies would certainly give us an opportunity to trumpet is demoralizing to existing employees, men and women,
specifically designed to encourage talented individuals, our leadership in gender diversity. But I see this as whose own growth aspirations get derailed. One of
regardless of demographic profile, to plan longer term unsustainable. the biggest contributors to our industry-leading talent
careers in TCS. retention is our long-standing policy of preferring internal
Women’s overall participation in the labor force here candidates for new leadership positions. Hence our organic
Women make up 13% of our senior management. But is under 20%, perhaps 15% if you take the urban approach. This may take time to show on the outside, but it
that figure doesn’t tell the full story. Within that cohort, workforce. The percentage at senior management levels is fairer to our employees and more sustainable in the long
women fulfill 30% of our business development and is much smaller, and the available hiring pool is a fraction run.
delivery management roles. That is the pool from which of that. Given this lack of availability at an industry level,
tomorrow’s business heads and top leaders will emerge, companies would simply end up hiring and re-hiring As you look at doubling your revenue, what will
so I find that extremely encouraging. each others' senior executives, driving up industry-level TCS’ workforce look like? Will you have a million
executive churn. employees?
Also, that percentage translates into nearly 4,000
senior women executives, making ours one of the Instead, the industry should address this at a systemic Milind: We believe our workforce will be more diverse,
largest such teams in the world. Our policy of grooming level, and collectively do more of what we are currently demographically and geographically. With a larger
and promoting leadership from within, personalized doing at TCS. Run school-level programs to encourage business transformation component in our revenue mix,
assessments, leadership development programs, girls to pursue STEM education and careers, support I expect that we will also have more diverse capabilities
promotions and the collective efforts of the entire mentoring programs, provide opportunities to women within the workforce – more researchers and innovators,
leadership team have helped us grow the number of returning after career breaks, invest in leadership more business consultants across industry verticals and
women in that cohort by 84% over the last five years. development and increase the number of women at all technology horizontals, more product and IP owners, more
levels. That will expand the industry’s female leadership solution architects, and more specialists in softer areas like
With continued push and with new leadership positions pool and give everyone an opportunity to avail the empathetic design and organizational change management.
opening up faster, and in larger numbers because benefits of diversity.
of the high growth environment we are in, we are It is harder to predict how the headcount will grow. With a
confident that we will make more progress over the Milind: Also, parachuting external candidates into larger component of G&T revenues with higher realizations,
next five years, than we did in the last five. But there leadership positions just to achieve a diversity quota IP-linked revenues and the mainstreaming of technologies
are no shortcuts to this. like low code/no code which are less effort intensive, we
One of the biggest contributors to our should be able to double revenues without needing a
Why not? You could just announce a target million employees. But even if it comes to that, we are no
to have 50% women in senior management industry-leading talent retention is our longer intimidated by large numbers. Our model has proved
and hire accordingly? long-standing policy of preferring internal its scalability, and we are confident we will continue to
candidates for new leadership positions. Hence remain a benchmark in talent management.
Ritu: Yes, we could. Hiring only women senior
managers from outside for all new leadership roles our organic approach. This may take time to
show on the outside, but it is fairer to our
employees and more sustainable in the long run. Q&A | 44
142 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Boosting Colruyt’s Competitiveness with Algorithmic Pricing harness the power of automation and other digital
technologies to transform its pricing platform.
Peter Vanbellingen
CIO, Colruyt IT
Customer Stories | 46
144 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
146 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
amended from time to time, services; (c) purchase/sale/exchange/transfer/ this resolution) be and is hereby authorised to
(“SEBI Listing Regulations”), the applicable lease of business asset(s) and/or equipments to do all such acts, deeds, matters and things as it
provisions of the Companies Act, 2013 (“Act”) meet its business objectives/requirements; may deem fit at its absolute discretion and to
read with Rules made thereunder, other (d) transfer of any resources, services or take all such steps as may be required in this
applicable laws/statutory provisions, if any, obligations to meet its business objectives/ connection including finalizing and executing
(including any statutory modification(s) or requirements (“Related Party Transactions”) on necessary documents, contract(s), scheme(s),
amendment(s) or re-enactment(s) thereof, for such material terms and conditions as detailed agreement(s) and such other documents as may
the time being in force), the Company’s Policy in the explanatory statement to this Resolution be required, seeking all necessary approvals to
on Related Party Transactions, and subject and as may be mutually agreed between give effect to this resolution, for and on behalf
to such approval(s), consent(s), permission(s) related parties and the Company, for each of the Company and settling all such issues,
as may be necessary from time to time and of the financial years (FY) from FY 2022-23 questions, difficulties or doubts whatsoever
basis the approval and recommendation of the to FY 2026-27 i.e. five financial years, such that may arise and to take all such decisions
Audit Committee and the Board of Directors that the maximum value of the Related Party from powers herein conferred to, without being
of the Company, the approval of the Members Transactions with such parties, in aggregate, required to seek further consent or approval
of the Company be and is hereby accorded does not exceed value as specified under each of the Members and that the Members shall be
to the Company to enter/continue to enter category for each financial year, provided deemed to have given their approval thereto
into Material Related Party Transaction(s)/ that the said contract(s)/arrangement(s)/ expressly by the authority of this resolution.”
Contract(s)/Arrangement(s)/Agreement(s) transaction(s) shall be carried out in the ordinary “RESOLVED FURTHER that all actions taken
(whether by way of an individual transaction course of business of the Company and in by the Board in connection with any matter
or transactions taken together or series of respect of transactions with related parties referred to or contemplated in this resolution,
transactions or otherwise) with entities falling under Section 2(76) of the Act, are at arm’s be and are hereby approved, ratified and
within the definition of ‘Related Party’ under length basis.’ confirmed in all respects.”
Section 2(76) of the Act and Regulation 2(1)(zb)
of the SEBI Listing Regulations, in the course “RESOLVED FURTHER that the Board of 6. Place of keeping and inspection of the
of (a) availing and rendering of IT services/ Directors of the Company (hereinafter referred Registers and Annual Returns of the Company
ITeS/consulting service(s) (b) reimbursement of to as ‘Board’ which term shall be deemed to
To consider and, if thought fit, to pass, the
expenses including towards availing/providing include the Audit Committee of the Company
following resolution as a Special Resolution:
for sharing/usage of each other’s resources viz. and any duly constituted/to be constituted
employees, office space, infrastructure including Committee of Directors thereof to exercise “RESOLVED that in supersession of all
IT assets, taxes and related owned/third-party its powers including powers conferred under Resolutions passed earlier in this regard and
147 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
pursuant to the provisions of Section 94 Notes: hereto. Further, the relevant details with respect
and other applicable provisions, if any, of the to Item No. 3 pursuant to Regulation 36(3) of
Companies Act, 2013 (“the Act”) and the rules 1. In view of the continuing COVID-19 pandemic, the SEBI (Listing Obligations and Disclosure
made thereunder (including any statutory the Ministry of Corporate Affairs (“MCA”) has Requirements) Regulations, 2015
modification(s) or re-enactment(s) thereof vide its General Circular nos. 14/2020 and (“SEBI Listing Regulations”) and Secretarial
for the time being in force), approval of the 17/2020 dated April 8, 2020 and April 13, Standard on General Meetings issued by the
Members of the Company be and is hereby 2020 respectively, in relation to “Clarification Institute of Company Secretaries of India, in
accorded to keep the Registers as prescribed on passing of ordinary and special resolutions respect of Director seeking re-appointment at
under Section 88 of the Act and copies of by companies under the Companies Act, 2013 this AGM are also annexed.
Annual Returns under Section 92 of the Act, and the rules made thereunder on account
together with the copies of certificates and of the threat posed by COVID-19”, General 3. Pursuant to the provisions of the Act, a Member
documents required to be annexed thereto or Circular no. 20/2020 dated May 5, 2020, entitled to attend and vote at the AGM is
any other documents as may be required, at General Circular nos. 02/2021 and 21/2021 entitled to appoint a proxy to attend and vote
the Registered Office of the Company and/or dated January 13, 2021 and December 14, on his/her behalf and the proxy need not be
at the office of TSR Consultants Private Limited 2021 respectively in relation to “Clarification a Member of the Company. Since this AGM
(formerly TSR Darashaw Consultants Private on holding of annual general meeting (AGM) is being held pursuant to the MCA Circulars
Limited), Registrar and Transfer Agent of the through video conferencing (VC) or other audio through VC/OAVM, physical attendance of
Company at C-101, 1st Floor, 247 Park, Lal visual means (OAVM)”, (collectively referred to Members has been dispensed with.
Bahadur Shastri Marg, Vikhroli (West), Mumbai as “MCA Circulars”) permitted the holding of the Accordingly, the facility for appointment of
400083, Maharashtra, India and/or such other Annual General Meeting (“AGM”) through proxies by the Members will not be available
place where the office of the Registrar and VC/OAVM, without the physical presence of the for the AGM and hence the Proxy Form,
Transfer Agent of the Company is situated Members at a common venue. In compliance Attendance Slip and route map of AGM are not
within Mumbai, from time to time.” with the MCA Circulars, the AGM of the annexed to this Notice.
Company is being held through VC/OAVM.
“RESOLVED FURTHER that the Board of The registered office of the Company shall be 4. Institutional shareholders/corporate
Directors or any Committee thereof of the deemed to be the venue for the AGM. shareholders (i.e. other than individuals, HUF’s,
Company be and are hereby authorized to do NRI’s, etc.) are required to send a scanned copy
all such things and take all such actions as may 2. The Explanatory Statement pursuant to Section (PDF/JPG Format) of their respective Board
be required from time to time for giving effect 102 of the Companies Act, 2013 (“Act”) setting or governing body Resolution/Authorization
to the above resolution and matters related out material facts concerning the business etc., authorizing their representative to attend
thereto.” under Item Nos. 4 to 6 of the Notice, is annexed the AGM through VC/OAVM on their behalf
Integrated Annual Report 2021-22 Notice | 50
148 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
and to vote through remote e-voting. The said ii. To all Members in respect of shares held 8. Members may please note that SEBI vide
Resolution/Authorization shall be sent to the in physical form after giving effect to valid its Circular No. SEBI/HO/MIRSD/MIRSD_
Scrutinizer by e-mail on its registered e-mail transmission or transposition requests RTAMB/P/CIR/2022/8 dated January 25,
address to tcs.scrutinizer@gmail.com lodged with the Company as of the close of 2022 has mandated the listed companies
with a copy marked to evoting@nsdl.co.in. business hours on Thursday, May 26, 2022. to issue securities in dematerialized form
Institutional shareholders (i.e. other than only while processing service requests viz.
individuals, HUF’s, NRI’s etc.) can also upload 7. Members are requested to intimate changes, Issue of duplicate securities certificate; claim
their Board Resolution/Power of Attorney/ if any, pertaining to their name, postal address, from unclaimed suspense account; renewal/
Authority Letter etc. by clicking on “Upload e-mail address, telephone/mobile numbers, exchange of securities certificate; endorsement;
Board Resolution/Authority Letter” displayed Permanent Account Number (PAN), mandates, sub-division/splitting of securities certificate;
under “e-Voting” tab in their login.
nominations, power of attorney, bank details consolidation of securities certificates/folios;
5. The Company has fixed Thursday, May 26, such as, name of the bank and branch details, transmission and transposition. Accordingly,
2022 as the “Record Date” for determining bank account number, MICR code, IFSC code, Members are requested to make service
entitlement of Members to final dividend for etc.,: requests by submitting a duly filled and signed
the financial year ended March 31, 2022, if Form ISR – 4, the format of which is available
approved at the AGM. a. For shares held in electronic form: to on the Company’s website at
their Depository Participants (DPs) https://on.tcs.com/IR-FAQ and on the website
6. If the final dividend, as recommended by the of the Company’s Registrar and Transfer Agents,
Board of Directors, is approved at the AGM, b. For shares held in physical form: to the TSR Consultants Private Limited (“TCPL”) at
payment of such dividend subject to deduction Company/Registrar and Transfer Agent in https://www.tcplindia.co.in/. It may be noted that
of tax at source will be made on Monday, prescribed Form ISR-1 and other forms any service request can be processed only after
June 13, 2022 as under: pursuant to SEBI Circular No. SEBI/HO/ the folio is KYC Compliant.
MIRSD/MIRSD_RTAMB/P/CIR/2021/655
i. To all Beneficial Owners in respect of
shares held in dematerialized form as per dated November 3, 2021. The Company 9. SEBI vide its notification dated January 24,
the data as may be made available by the has sent letters along with Business 2022 has mandated that all requests for
National Securities Depository Limited Reply Envelopes (BRE) for furnishing the transfer of securities including transmission and
(“NSDL”) and the Central Depository required details. Members may also refer transposition requests shall be processed only in
Services (India) Limited (“CDSL”), to Frequently Asked Questions (“FAQs”) on dematerialized form. In view of the same and to
collectively “Depositories”, as of end of day Company’s website eliminate all risks associated with physical shares
on Thursday, May 26, 2022; https://on.tcs.com/IR-FAQ. and avail various benefits of dematerialisation,
Integrated Annual Report 2021-22 Notice | 51
149 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Members are advised to dematerialise the shares dematerialized form and to TCPL in case the application to the IEPF Authority in web Form
held by them in physical form. Members can shares are held in physical form. No. IEPF-5 available on www.iepf.gov.in.
contact the Company or TCPL, for assistance in For details, please refer to Corporate
this regard. 12. In case of joint holders, the Member whose Governance Report which is a part of this
name appears as the first holder in the order report and FAQ of investor page on Company’s
10. Members holding shares in physical form, in of names as per the Register of Members of website https://on.tcs.com/IR-FAQ.
identical order of names, in more than one the Company will be entitled to vote during the
folio are requested to send to the Company or AGM. 15. Notice of the AGM along with the Integrated
TCPL, the details of such folios together with Annual Report 2021-22 is being sent by
the share certificates along with the requisite 13. Members seeking any information with regard electronic mode to those Members whose
KYC Documents for consolidating their holdings to the financial statements or any matter to be e-mail addresses are registered with the
in one folio. Requests for consolidation of share placed at the AGM, are requested to write to the Company/Depositories, unless any Member
certificates shall be processed in dematerialized Company on or before June 8, 2022 through has requested for a physical copy of the same.
form. email on investor.relations@tcs.com. The same In furtherance of the Green Initiative, physical
will be replied by the Company suitably. copy of the Notice of the AGM along with the
11. As per the provisions of Section 72 of the Abridged Integrated Annual Report 2021-22
Act and SEBI Circular, the facility for making 14. Members are requested to note that, dividends is being sent by the permitted modes to those
nomination is available for the Members if not encashed for a period of 7 years from the Members whose e-mail addresses are not
in respect of the shares held by them. date of transfer to Unpaid Dividend Account registered. Members may note that the Notice
Members who have not yet registered their of the Company, are liable to be transferred to and Integrated Annual Report 2021-22 will also
nomination are requested to register the the Investor Education and Protection Fund be available on the Company’s website
same by submitting Form No. SH-13. If a (“IEPF”). Further, all the shares in respect of www.tcs.com, websites of the Stock Exchanges
Member desires to opt out or cancel the earlier which dividend has remained unclaimed for 7 i.e. BSE Limited and National Stock Exchange of
nomination and record a fresh nomination, he/ consecutive years or more from the date of India Limited at www.bseindia.com and
she may submit the same in Form ISR-3 or transfer to unpaid dividend account shall also www.nseindia.com respectively and on the
SH-14 as the case may be. The said forms can be transferred to IEPF Authority. In view of this, website of NSDL https://www.evoting.nsdl.com
be downloaded from the Company’s website Members are requested to claim their dividends
https://on.tcs.com/IR-FAQ. Members are from the Company, within the stipulated 16. Members attending the meeting through
requested to submit the said details to their timeline. The Members, whose unclaimed VC/OAVM shall be counted for the purpose of
DP in case the shares are held by them in dividends/shares have been transferred to determining the quorum under Section 103 of
IEPF, may claim the same by making an online the Act.
Integrated Annual Report 2021-22 Notice | 52
150 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
17. Pursuant to the Finance Act, 2020, dividend Investors (FPIs)] can avail beneficial rates under 2020 in relation to “e-voting Facility
income will be taxable in the hands of tax treaty between India and their country of Provided by Listed Entities”, the Members
shareholders w.e.f. April 1, 2020 and the tax residence, subject to providing necessary are provided with the facility to cast their
Company is required to deduct tax at source documents i.e. No Permanent Establishment and vote electronically, through the e-voting
from dividend paid to shareholders at the Beneficial Ownership Declaration, Tax Residency services provided by NSDL, on all the
prescribed rates. For the prescribed rates for Certificate, Form 10F, any other document resolutions set forth in this Notice.
various categories, please refer to the Finance which may be required to avail the tax treaty The instructions for e-voting are given
Act, 2020 and the amendments thereof. benefits. For this purpose the shareholder may
herein below.
The shareholders are requested to update submit the above documents (PDF/JPG Format)
their valid PAN with the DPs (if shares held in by e-mail to TCS-Exemptforms2223@tcplindia.
ii. The remote e-voting period commences on
dematerialized form) and the Company/TCPL co.in. The aforesaid declarations and documents
Monday, June 6, 2022 (9:00 a.m. IST) and
(if shares are held in physical form). need to be submitted by the shareholders by
ends on Wednesday, June 8, 2022
11:59 p.m. IST on Tuesday, May 24, 2022.
For further details please refer to FAQs on (5:00 p.m. IST). During this period,
A Resident individual shareholder with PAN and
Taxation of Dividend Distribution at Members holding shares either in physical
who is not liable to pay income tax can submit
https://on.tcs.com/IR-FAQ. form or in dematerialized form, as on
a yearly declaration in Form No. 15G/15H, to
Thursday, June 2, 2022 i.e. cut-off date,
avail the benefit of non-deduction of tax at
18. Instructions for e-voting and joining the AGM may cast their vote electronically.
source by e-mail to TCS-Exemptforms2223@
are as follows:
tcplindia.co.in by 11:59 p.m. IST on Tuesday,
The e-voting module shall be disabled
May 24, 2022. Shareholders are requested to A. VOTING THROUGH ELECTRONIC by NSDL for voting thereafter. Members
note that in case their PAN is not registered, MEANS have the option to cast their vote on
or having invalid PAN or Specified Person as
any of the resolutions using the remote
defined under section 206AB of the i. In compliance with the provisions of
Section 108 of the Act, read with Rule e-voting facility, either during the period
Income-tax Act (“the Act”), the tax will be
20 of the Companies (Management and commencing June 6, 2022 to June
deducted at a higher rate prescribed under
section 206AA or 206AB of the Act, as Administration) Rules, 2014, as amended 8, 2022 or e-voting during the AGM.
applicable. from time to time, Regulation 44 of the Members who have voted on some of the
SEBI Listing Regulations and in terms of resolutions during the said voting period
Non-resident shareholders [including Foreign SEBI Circular no. SEBI/HO/CFD/CMD/ are also eligible to vote on the remaining
Institutional Investors (FIIs)/Foreign Portfolio CIR/P/2020/242 dated December 9, resolutions during the AGM.
151 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
iii. The Members who have cast their vote by if he/she is already registered with Details on Step 1 are mentioned below:
remote e-voting prior to the AGM may also NSDL for remote e-voting then he/
attend/participate in the AGM through she can use his/her existing User ID and I) Login method for remote e-voting
VC/OAVM but shall not be entitled to cast Password for casting the vote. In case of and joining the virtual meeting and
their vote on such resolution again. individual shareholders holding securities joining the virtual meeting for individual
in dematerialized mode and who acquires shareholders holding securities in
iv. The Board of Directors has appointed shares of the Company and becomes a dematerialized mode
P N Parikh (Membership No. FCS 327) Member of the Company after sending of
and failing him, Jigyasa Ved (Membership the Notice and holding shares as of the Pursuant to SEBI Circular no.
No. FCS 6488) of Parikh & Associates, cut-off date may follow steps mentioned SEBI/HO/CFD/CMD/CIR/P/2020/242
Company Secretaries as the Scrutinizer to below under “Login method for remote dated December 9, 2020 on “e-voting
scrutinize the e-voting process in a fair and e-voting and joining virtual meeting for facility provided by Listed Companies”,
transparent manner. individual shareholders holding securities e-voting process has been enabled to all
in dematerialized mode.” the individual demat account holders, by
v. The voting rights of Members shall be in way of single login credential, through their
proportion to their shares in the paid-up vii. The details of the process and manner demat accounts/websites of Depositories/
equity share capital of the Company as on for remote e-voting are explained herein DPs to increase the efficiency of the voting
the cut-off date. below: process. Individual demat account holders
would be able to cast their vote without
vi. Any person holding shares in physical The way to vote electronically on NSDL having to register again with the e-voting
form and non-individual shareholders, e-voting system consists of “Two Steps” service provider (“ESP”) thereby not only
who acquires shares of the Company which are mentioned below: facilitating seamless authentication but also
and becomes a Member of the Company ease and convenience of participating in
after sending of the Notice and holding Step 1: Access to NSDL e-voting system e-voting process. Shareholders are advised
shares as of the cut-off date, may obtain to update their mobile number and e-mail
the User ID and Password by sending a Step 2: Cast your vote electronically on ID with their DPs to access e-voting facility.
request at evoting@nsdl.co.in. However, NSDL e-voting system.
152 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Login method for individual shareholders holding securities in dematerialized mode is given below:
153 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
154 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
155 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
II) Login method for e-voting and joining virtual meeting for shareholders other than individual shareholders holding securities in dematerialized mode and
shareholders holding securities in physical mode.
How to Log-in to NSDL e-voting website?
1. Visit the e-voting website of NSDL. Open web browser by clicking the URL: https://www.evoting.nsdl.com/ either on a Personal Computer or on a mobile.
2. Once the home page of e-voting system is launched, click on the icon “Login” which is available under ‘Shareholder/Member’ section.
3. A new screen will open. You will have to enter your User ID, Password/OTP and a verification code as shown on the screen.
4. Alternatively, if you are registered for NSDL eservices i.e. IDeAS, you can login at https://eservices.nsdl.com/ with your existing IDeAS login. Once you login to
NSDL eservices after using your login credentials, click on e-voting and you can proceed to Step 2 i.e. Cast your vote electronically.
5. Your User ID details are given below:
(i) If your e-mail ID is registered in your demat account or with the Company, your ‘initial password’ is communicated to you on your e-mail ID. Trace the
e-mail sent to you from NSDL in your mailbox from evoting@nsdl.com.Open the e-mail and open the attachment i.e. a .pdf file. Open the .pdf file.
156 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The password to open the c) If you are still unable to get period and casting your vote during
.pdf file is your 8 digit client the password by aforesaid two the General Meeting. For joining
ID for NSDL account, last 8 options, you can send a request virtual meeting, you need to click on
digits of client ID for CDSL at evoting@nsdl.co.in mentioning “VC/OAVM” link placed under “Join
account or folio number for your demat account number/ Meeting”.
folio number, PAN, name and
shares held in physical form. 3. Now you are ready for e-voting as the
registered address.
The .pdf file contains your voting page opens.
‘User ID’ and your ‘initial d) Members can also use the OTP
based login for casting the votes 4. Cast your vote by selecting appropriate
password’. options i.e. assent or dissent, verify or
on the e-voting system of NSDL.
modify the number of shares for which
(ii) In case you have not 8. After entering your password, tick on you wish to cast your vote and click
registered your e-mail Agree to “Terms and Conditions” by on “Submit” and also “Confirm” when
address with the Company/ selecting on the check box. prompted.
Depository, please follow 9. Now, you will have to click on “Login”
instructions mentioned in 5. Upon confirmation, the message
button. “Vote cast successfully” will be
this Notice.
10. After you click on the “Login” button, displayed and you will receive a
7. If you are unable to retrieve or have home page of e-voting will open. confirmation by way of a SMS on your
not received the “Initial password” or registered mobile number.
Details on Step 2 are given below:
have forgotten your password: 6. You can also take the printout of the
How to cast your vote electronically on votes cast by you by clicking on the
a) Click on “Forgot User Details/
NSDL e-voting system?
Password?” (If you are holding print option on the confirmation page.
shares in your demat account with 1. After successful login at Step 1, you 7. Once you confirm your vote on the
NSDL or CDSL) option available will be able to see all the companies resolution, you will not be allowed to
on www.evoting.nsdl.com. “EVEN” in which you are holding modify your vote.
shares and whose voting cycle and
b) “Physical User Reset Password?” general meeting is in active status. General guidelines for shareholders
(If you are holding shares in 1. It is strongly recommended not to
2. Select “EVEN” of Company, which is
physical mode) option available on share your password with any other
119798 for which you wish to cast
www.evoting.nsdl.com. person and take utmost care to keep
your vote during the remote e-voting
Integrated Annual Report 2021-22 Notice | 59
157 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
your password confidential. Login to by providing demat account number/ Members who do not have the User
the e-voting website will be disabled folio number, client master or copy ID and Password for e-voting or have
upon five unsuccessful attempts to of Consolidated Account statement, forgotten the User ID and Password
key in the correct password. In such PAN (self-attested scanned copy of may retrieve the same by following
an event, you will need to go through PAN card), AADHAAR (self-attested the remote e-voting instructions
the “Forgot User Details/Password?” scanned copy of Aadhaar Card). If you mentioned in the Notice. Further
or “Physical User Reset Password?” are an Individual shareholder holding Members can also use the OTP based
option available on securities in dematerialized mode, you login for logging into the e-voting
https://www.evoting.nsdl.com are requested to refer to the login system of NSDL.
to reset the Password. method explained above.
2. Facility of joining the AGM through
2. In case of any queries related 4. The instructions for members for VC/OAVM shall open 30 minutes
to e-voting, you may refer the e-voting on the day of the AGM are before the time scheduled for the
Frequently Asked Questions (“FAQs”) mentioned in point number 18(A). AGM.
for Shareholders and e-voting user
manual for Shareholders available at the B. INSTRUCTIONS FOR MEMBERS FOR 3. Members who need assistance before
download section of ATTENDING THE AGM THROUGH VC/ or during the meeting, can contact
https://www.evoting.nsdl.com. For any OAVM ARE AS UNDER: NSDL on evoting@nsdl.co.in/1800
grievances connected with facility for 1020 990 and 1800 224 430 or
1. Members will be able to attend the contact Amit Vishal, Assistant Vice
e-voting, please contact
AGM through VC/OAVM or view President – NSDL at
Ms. Pallavi Mhatre, Manager, NSDL,
the live webcast of AGM provided by amitv@nsdl.co.in/or Sanjeev Yadav,
4th Floor, ‘A’ Wing, Trade World, NSDL at https://www.evoting.nsdl.com Assistant Manager-NSDL at
Kamala Mills Compound, Senapati following the steps mentioned above sanjeevy@nsdl.co.in.
Bapat Marg, Lower Parel, for login to NSDL e-voting system.
Mumbai 400 013, After successful login, you can see VC/ 4. Members who would like to express
e-mail: evoting@nsdl.co.in, toll free no: OAVM link placed under Join meeting their views or ask questions during
1800 1020 990/1800 224 430. menu against company name. You are the AGM may register themselves as
3. Members may send a request to requested to click on VC/OAVM link a speaker by sending their request
evoting@nsdl.co.in for procuring placed under “Join Meeting” menu. from their registered e-mail address
User ID and Password for e-voting mentioning their name, DP ID and
158 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Client ID/Folio number, PAN, mobile the AGM and votes cast through to National Stock Exchange of India
number at tcsagm.speakers@tcs. remote e-voting) and will submit a Limited and BSE Limited, where the
com from June 3, 2022 (9:00 a.m. consolidated Scrutinizer’s Report shares of the Company are listed.
IST) to June 5, 2022 (5:00 p.m. IST). of the total votes cast in favour or
By Order of the Board of Directors
Those Members who have registered against, if any, to the Chairman or a
themselves as a speaker will only person authorised by him in writing, Pradeep Manohar Gaitonde
be allowed to express their views/ who shall countersign the same. The Company Secretary
ask questions during the AGM. The results will be announced within the Membership No. ACS 7016
Company reserves the right to restrict time stipulated under the applicable
the number of speakers depending on Mumbai, April 11, 2022
laws.
the availability of time for the AGM.
2. The result declared along with the Registered Office:
Other instructions Scrutinizer’s Report shall be placed on 9th Floor, Nirmal Building, Nariman Point,
1. The Scrutinizer shall, immediately the Company’s website www.tcs.com Mumbai 400 021, India
after the conclusion of voting at the and on the website of NSDL CIN: L22210MH1995PLC084781
AGM, unblock the votes cast through https://www.evoting.nsdl.com Tel: +91 22 6778 9595
remote e-voting (votes cast during immediately. The Company shall E-mail: investor.relations@tcs.com
simultaneously forward the results Website: www.tcs.com
159 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
101248W/W-100022), as the Statutory Auditors The Securities and Exchange Board of India (“SEBI”),
As required by Section 102 of the Companies
of the Company, for a term of five consecutive years vide its notification dated November 9, 2021, has
Act, 2013 (“Act”), the following explanatory
from the conclusion of twenty-seventh AGM till the notified SEBI (Listing Obligations and Disclosure
statement sets out all material facts relating to the
conclusion of thirty-second AGM of the Company to Requirements) (Sixth Amendment) Regulations,
business mentioned under Item Nos. 4 to 6 of the
be held in the year 2027, at a remuneration as may 2021 (“Amendments”) introducing amendments
accompanying Notice:
be mutually agreed between the Board of Directors to the provisions pertaining to the Related Party
and Statutory Auditors. Transactions under the SEBI (Listing Obligations and
Item No. 4
Disclosure Requirements) Regulations, 2015
BSR have consented to their appointment as (“SEBI Listing Regulations”). The aforesaid
This explanatory statement is in terms of Regulation
Statutory Auditors and have confirmed that if amendments inter-alia included replacing of
36(5) of the SEBI (Listing Obligations and Disclosure
appointed, their appointment will be in accordance current threshold i.e. 10% (ten percent) of the listed
Requirements) Regulations, 2015 (“SEBI Listing
with Section 139 read with Section 141 of the Act. entity’s consolidated turnover, for determination
Regulations”), however, the same is strictly not
of material Related Party Transactions requiring
required as per Section 102 of the Act.
BSR is a member entity of B S R & Affiliates, a prior Shareholders’ approval with the threshold of
network registered with the Institute of Chartered lower of `1,000 crore (Rupees One thousand crore)
The Members at the twenty-second Annual General
Accountants of India. BSR is registered in Mumbai, or 10% (ten percent) of the annual consolidated
Meeting (“AGM”) of the Company held on
Gurugram, Bengaluru, Kolkata, Hyderabad, Pune, turnover of the listed entity as per the last audited
June 16, 2017, had approved the appointment of
Chennai, Chandigarh, Ahmedabad, Vadodara, Noida, financial statements of the listed entity. Accordingly,
B S R & Co. LLP (“BSR”), Chartered Accountants
Jaipur, Kochi and Vijayawada. BSR audits various the threshold for determination of material Related
(Firm Registration No.: 101248W/W-100022), as
companies listed on stock exchanges in India. Party Transactions under Regulation 23(1) of the
Statutory Auditors of the Company, to hold office till
SEBI Listing Regulations has been reduced with
the conclusion of the twenty-seventh AGM.
The Board recommends the Ordinary Resolution set effect from April 1, 2022.
out at Item No. 4 of the Notice for approval by the
After evaluating and considering various factors
Members. Tata Consultancy Services Limited (“the Company”
such as industry experience, competency of
or “TCS”), being a globally recognised provider of IT
the audit team, efficiency in conduct of audit,
None of the Directors and Key Managerial Personnel services, participates in the digitisation initiatives of
independence, etc., the Board of Directors of the
of the Company or their relatives is, in any way, entities within Tata group and partners in respective
Company has, based on the recommendation of
concerned or interested in the Resolution set out at entities’ growth and transformation journeys. During
the Audit Committee, at its meeting held on April
Item No. 4 of the Notice. the course of rendering such services, the Company
Integrated Annual Report 2021-22 Notice | 62
160 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
also leverages niche skills, capabilities and resources of entities within the “Tata Group”. The transactions that the Company has had with its related parties for the last three
years is given below:
161 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
In view of the changes in the threshold for determining the related party transactions that require prior shareholder approval and considering the fact that the list of related
parties will change dynamically with no action on the part of the Company and to facilitate seamless contracting and rendering/availing of product and services between the
Company and “related parties”, the Company seeks the approval of the shareholders to approve entering into contracts/arrangements within the thresholds and conditions
mentioned in the resolution. All the contracts/arrangements and the transactions with “related parties” are reviewed and approved by the Audit Committee. Further, the
transactions that require testing of arm’s length pricing are certified by our Statutory Auditors for being at arm’s length.
162 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
163 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
164 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2. Tata Motors Limited, Jaguar Land Rover Limited and/or its subsidiaries
3. Type of the proposed transaction (a) Rendering of IT/ITE Services including IT, Infrastructure, Cloud, IOT and Digital Engineering, Digital
Transformation, Analytics, Cyber Security, and such related areas
(b) Supply of hardware and software,
(c) reimbursement of expenses relating to IT Infrastructure services
(d) Procurement of goods, services, sponsorship, etc
(e) Any transfer of resources, services or obligations to meet its objectives/requirements
4. Nature, duration/tenure, material terms, monetary value and Transactions in the normal course of business with terms and conditions that are generally prevalent in the
particulars of contract/arrangement industry segments that the Company operates in. Monetary value of transactions with a single related party
subject to a maximum of 1.3 percent of the consolidated turnover of the Company per annum through
contracts/arrangements which are entered for a duration upto 5 years and a cumulative threshold of
2.6 percent of the consolidated turnover of the Company across all related parties per annum.
5. Particulars of the proposed transaction Same as 3
6. Tenure of the transaction Contracts/arrangements with a duration upto 5 years
7. Value of the proposed transaction 1.3 percent of the consolidated turnover of the Company per annum with a single related party subject to
a cumulative threshold of 2.6 percent of the consolidated turnover of the Company per annum across all
related parties
8. Percentage of TCS’s annual consolidated turnover, for the 1.3 percent of the consolidated turnover of the Company with single related party
immediately preceding financial year, that is represented by 2.6 percent of the consolidated turnover of the Company across all related parties
the value of the proposed transaction.
165 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
166 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
167 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
168 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
None of the Directors or Key Managerial Personnel Register and Index of Members, the Register and Industrial Estate, 20, Dr. E. Moses Road, Mahalaxmi,
of the Company or its respective relatives, other Index of Debentureholders, if any, copies of all Mumbai-400 011.
than as mentioned above, is concerned or interested, Annual Returns prepared under Section 92 of the
in the resolution. Act, together with the copies of the certificates and Owing to the shifting of the registered office of
documents required to be annexed thereto, to be TCPL, approval of the Members is sought by way
The said transaction(s)/contract(s)/arrangement(s) kept at a place other than the Company’s Registered of a Special Resolution for keeping the aforesaid
have been recommended by the Audit Committee Office, but within the same city, town or village documents at the Office of the Company’s Registrar
and Board of Directors of the Company for and Share Transfer Agents and/or at the other places
where the Registered Office of the Company is
consideration and approval by the Members. mentioned in the Resolution.
situated.
It is pertinent to note that no related party shall vote The Board recommends the resolution as set out
The Members of the Company at its twelfth
to approve this Resolution whether the entity is a at Item No. 6 of the accompanying Notice for the
Annual General Meeting held on June 29, 2007, approval of the Members of the Company by way of
related party to the particular transaction or not.
had approved the Register of Members and other a Special Resolution.
Item No. 6 returns/documents, etc. to be kept at the premises of
TSR Consultants Private Limited (“TCPL”) (formerly None of the Directors or Key Managerial Personnel
As per the provisions of Section 94 of the Act, known as TSR Darashaw Consultants Private of the Company or their relatives is, in any way,
approval of the Members by way of a special Limited), the Registrar and Transfer Agent (“RTA”) concerned or interested, in the Resolution set out at
resolution is required for the Company to have its of the Company at 6-10 Haji Moosa Patrawala Item No. 6 of the Notice.
169 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure A
Details of Directors seeking re-appointment at the Annual General Meeting
*Chairman
For other details such as number of meetings of the board attended during the year, remuneration drawn and relationship with other directors and key managerial
personnel, in respect of the above Director, please refer to the corporate governance report which is a part of this report.
170 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure B
List of subsidiaries of Tata Sons Private Limited as on March 31, 2022 (Excluding Tata Consultancy Services Limited and its Subsidiaries)
Sr. Name Sr. Name
No. No.
1 Ewart Investments Limited 21 TCE QSTP-LLC
2 Tata Limited 22 Tata Engineering Consultants Saudi Arabia Company
3 Tata AIA Life Insurance Company Limited 23 Tata International AG, Zug
4 Tata AIG General Insurance Company Limited 24 TRIF Investment Management Limited
5 Indian Rotorcraft Limited 25 Tata Advanced Systems Limited
6 Panatone Finvest Limited 26 Aurora Integrated Systems Private Limited
7 Akashastha Technologies Private Limited 27 Nova Integrated Systems Limited
8 Tejas Networks Limited 28 TASL Aerostructures Private Limited
9 Tejas Communication Pte Limited 29 Tata Capital Limited
10 Tejas Communications (Nigeria) Limited 30 Tata Capital Advisors Pte. Limited
11 TS Investments Limited 31 Tata Capital Financial Services Limited
12 Tata SIA Airlines Limited 32 Tata Capital General Partners LLP
13 Tata Incorporated 33 Tata Capital Growth Fund I
14 Tata Investment Corporation Limited 34 Tata Capital Healthcare General Partners LLP
15 Simto Investment Company Limited 35 Tata Capital Housing Finance Limited
16 Tata Asset Management Private Limited (formerly Tata Asset 36 Tata Capital Plc
Management Limited) 37 Tata Capital Pte. Limited
17 Tata Asset Management (Mauritius) Private Limited 38 Tata Cleantech Capital Limited
18 Tata Pension Management Limited 39 Tata Opportunities General Partners LLP
19 Tata Consulting Engineers Limited 40 Tata Securities Limited
20 Ecofirst Services Limited 41 Tata Capital Special Situation Fund
Integrated Annual Report 2021-22 Notice | 73
171 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
172 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
173 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
174 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
175 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
176 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
177 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
178 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Sr. Name List of subsidiaries of the Company (other than wholly owned subsidiaries) as
No. on March 31, 2022
84 Spark44 Japan K.K. (Tokyo, Japan)
Sr Name of the Subsidiary
85 Spark44 Canada Inc (Toronto, Canada) No.
86 Spark44 Pty. Limited (South Africa) 1 APTOnline Limited
87 Spark44 Colombia S.A.S. (Colombia) 2 MP Online Limited
88 Spark44 Taiwan Limited (Taiwan)
3 C-Edge Technologies Limited
89 InMotion Ventures 2 Limited
4 MahaOnline Limited
90 InMotion Ventures 3 Limited
5 Tata Consultancy Services (China) Co., Ltd.
91 Tata Technologies Pte. Limited
6 Tata Consultancy Services Japan, Ltd.
92 Tata Technologies (Thailand) Limited
93 Tata Manufacturing Technologies (Shanghai) Co. Limited
94 INCAT International Plc.
95 Tata Technologies GmbH
96 Tata Technologies Europe Limited
97 Tata Technologies Nordics AB
98 Tata Technologies Inc.
99 Tata Technologies de Mexico, S.A. de C.V.
100 Cambric Limited
101 Tata Technologies SRL Romania
102 Tata Motors Finance Solutions Limited
103 Tata Motors Finance Limited
179 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
180 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2. COVID-19 of `7,768 crore during the year. The Directors (excluding transaction costs, other incidental
have also recommended a final dividend of `22 and related expenses) aggregated to
The COVID-19 pandemic, continued to be a per equity share, the final dividend on equity `38,010 crore, resulting in a payout of
global challenge, creating disruption across the shares, if approved by the Members, would 99.5 percent of the standalone profits of
world. In the first three months of FY 2022, involve a cash outflow of `8,050 crore. The the Company.
the second wave of the pandemic overwhelmed total dividend for FY 2022 amounts to `43
India’s medical infrastructure. Through this per equity share and would involve a total cash For FY 2021, the Company paid a total dividend
trying period, hospitalization support was outflow of `15,818 crore, resulting in a dividend of `38 per equity share, which resulted in an
provided and Covid care centers were opened payout of 41.4 percent of the standalone profits outflow of `14,147 crore and a dividend payout
in TCS facilities in 13 cities to help affected of the Company. of 44.3 percent* of the standalone profits of
associates and their families. This was in
In addition to the above, the Company bought the Company. In addition to the above, the
addition to the medical helplines, self-help and
counseling services provided from the start of back 4,00,00,000 equity shares at a price Company bought back 5,33,33,333 equity
the pandemic. of `4,500 per equity share for an aggregate shares at a price of `3,000 per equity share for
consideration of `18,000 crore. The offer an aggregate consideration of `16,000 crore.
Amid the pandemic, the Company launched a size of the buyback was 21.03 percent and The offer size of the buyback was 19.96 percent
PAN-India vaccination drive for its employees 19.06 percent of the aggregate fully paid-up and 18.11 percent of the aggregate paid-up
and their families to ensure the safety and equity share capital and free reserves as per equity share capital and free reserves as per
well-being of the associates and their families audited condensed standalone interim financial audited condensed standalone interim financial
covering over a million individuals in all, across all statements and audited condensed consolidated statements and audited condensed consolidated
the TCS locations and smaller cities from where interim financial statements of the Company as interim financial statements of the Company as
some of the employees were remote-working. at December 31, 2021, respectively. at September 30, 2020, respectively.
The buyback represented 1.08 percent of the The buyback represented 1.42 percent of the
3. Return of surplus funds to Shareholders
total issued and paid-up equity share capital of total issued and paid-up equity share capital
In line with the practice of returning 80 to the Company as at December 31. 2021. of the Company. The buyback process was
100 percent free cash flow to shareholders The settlement of bids and payment of buyback completed and the shares were extinguished on
and based on the Company’s performance, the consideration was made on March 28, 2022 and January 6, 2021.
Directors have declared three interim dividends the shares were extinguished on
of `7 per equity share aggregating to March 29, 2022. The Dividend Distribution Policy, in terms
`21 per equity share involving a cash outflow of Regulation 43A of the Securities and
The shareholders’ payout with respect to Exchange Board of India (Listing Obligations
*Excluding provision towards legal claim. dividend and buyback including tax on buyback
Integrated Annual Report 2021-22 Directors' Report | 83
181 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
and Disclosure Requirements) Regulations, 6. Quality initiatives Controls for Cloud Services), ISO 27018:2019
2015 (“SEBI Listing Regulations”) is available on (Protection of PII in Public Clouds as PII
the Company’s website at https://on.tcs.com/ The Company continues to sustain its Processors) and ISO 27701:2019 (Privacy
Dividend. commitment to the highest levels of quality, Information Management Systems).
superior service management, robust
4. Transfer to reserves information security practices and mature During second wave of the pandemic, the
The closing balance of the retained earnings business continuity management. Company was actively monitoring all customer
of the Company for FY 2022, after all engagements across the globe to minimize
appropriations and adjustments was TCS’ integrated Quality Management System risks and ensure continuity of services. This was
`68,949 crore. (iQMS™) continues to enable outstanding value achieved through daily tracking, digitized
and experience to its customers. iQMS™ is multi-level dashboards and differentiated
5. Company’s performance continually enhanced for new service offerings, governance of critical engagements.
On a consolidated basis, the revenue for emerging delivery methodologies, industry best
FY 2022 was `1,91,754 crore, higher by practices and latest technologies. The customer-centricity, rigor in operations
16.8 percent over the previous year’s revenue and focus on delivery excellence have resulted
of `1,64,177 crore. The profit after tax (“PAT”) TCS successfully completed the annual ISO in sustained high customer satisfaction levels in
attributable to shareholders and non-controlling surveillance audit and has been recommended the periodic surveys conducted by the Company.
interests for FY 2022 and FY 2021 was for continuation of its enterprise-wide This is validated by top rankings in third party
`38,449 crore and `33,520 crore*, respectively. certification. This year, TCS has expanded surveys as well. In these surveys, TCS achieved
The PAT attributable to shareholders for the scope of enterprise certification to the top position in customer satisfaction for
FY 2022 was `38,327 crore* registering include conformance to Privacy Information the ninth consecutive year, with an overall
a growth of 14.8 percent over the PAT of Management Systems Standard satisfaction score of 84 percent compared to
`33,388 crore* in FY 2021. (ISO 27701:2019). TCS’s enterprise ISO the industry average of 75 percent.
certification scope includes conformance to
On a standalone basis, the revenue for FY 2022 the following globally recognized standards: TCS has also received multiple awards from
was `1,60,341 crore, higher by 17.9 percent ISO 9001:2015 (Quality Management), CII and National Institute for Quality and
over the previous year’s revenue of ISO 20000:2018 (IT Service Management), Reliability this year. TCS won the Data Security
`1,35,963 crore. The PAT attributable to ISO 22301:2019 (Business Continuity Council of India (DSCI) Excellence Award 2021
shareholders in FY 2022 was `38,187 crore Management), ISO 27001:2013 (Information in two categories - Best Privacy Practices in
registering a growth of 19.6 percent over the Security Management) and compliance to Organization and Best Security Practices in
PAT of `31,918 crore* in FY 2021. ISO 27017:2015 (Information Security IT-ITes/ BPM (Large).
*Excluding provision towards legal claim.
Integrated Annual Report 2021-22 Directors' Report | 84
182 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
7. Subsidiary companies • The name of Postbank Systems AG ii. they have selected such accounting
changed to TCS Technology Solutions AG policies and applied them consistently and
The Company has 52 subsidiaries as on w.e.f. December 27, 2021. made judgments and estimates that are
March 31, 2022. There are no associates or reasonable and prudent so as to give a true
joint venture companies within the meaning • TCS e-Serve America, Inc. was liquidated and fair view of the state of affairs of the
of Section 2(6) of the Companies Act, 2013 w.e.f. December 29, 2021. Company at the end of the financial year
(“Act”). There has been no material change in and of the profit of the Company for that
the nature of the business of the subsidiaries. Pursuant to the provisions of Section 129(3)
period;
of the Act, a statement containing the
• The name of W12 Studios Limited was salient features of financial statements of the iii. they have taken proper and sufficient
changed to Tata Consultancy Services UK Company’s subsidiaries in Form No. AOC-1 care for the maintenance of adequate
Limited w.e.f. May 24, 2021. is attached to the financial statements of the accounting records in accordance with the
Company. provisions of the Act for safeguarding the
• On May 26, 2021, Tata Consultancy assets of the Company and for preventing
Services Netherlands B.V., a 100 percent Further, pursuant to the provisions of Section
and detecting fraud and other irregularities;
subsidiary of the Company, increased 136 of the Act, the financial statements of the
its equity stake to 100 percent in Tata Company, consolidated financial statements along
iv. they have prepared the annual accounts on
Consultancy Services Saudi Arabia on with relevant documents and separate audited
a going concern basis;
acquisition of Saudi Desert Rose Holding financial statements in respect of subsidiaries, are
B.V. available on the Company’s website at v. they have laid down internal financial
https://www.tcs.com/investor-relations. controls to be followed by the Company
• Tata Consultancy Services Ireland Limited, and such internal financial controls are
8. Directors’ responsibility statement
a 100 percent subsidiary of the Company, adequate and operating effectively;
incorporated a wholly owned subsidiary, Pursuant to Section 134(5) of the Act, the
Tata Consultancy Services Bulgaria EOOD Board of Directors, to the best of its knowledge vi. they have devised proper systems to
in Bulgaria on August 31, 2021. and ability, confirm that: ensure compliance with the provisions of all
applicable laws and that such systems are
• TCS Iberoamerica SA, a 100 percent i. in the preparation of the annual accounts, adequate and operating effectively.
subsidiary of the Company, incorporated the applicable accounting standards have
a subsidiary, Tata Consultancy Services Based on the framework of internal financial
been followed and there are no material controls and compliance systems established
Guatemala, S.A. in Guatemala on departures; and maintained by the Company, the work
September 1, 2021.
Integrated Annual Report 2021-22 Directors' Report | 85
183 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
performed by the internal, statutory and submitted declarations that each of them meet Manohar Gaitonde is a member of the Institute
secretarial auditors and external consultants, the criteria of independence as provided in of Company Secretaries of India and the
including the audit of internal financial controls Section 149(6) of the Act along with Rules Institute of Chartered Accountants of India.
over financial reporting by the statutory auditors framed thereunder and Regulation 16(1)(b) of He has degrees in Commerce and General Law.
and the reviews performed by management and the SEBI Listing Regulations. There has been He joined TCS in 2006 and has over thirty
the relevant board committees, including the no change in the circumstances affecting their years of experience in finance, governance and
audit committee, the Board is of the opinion status as independent directors of the Company. secretarial functions.
that the Company’s internal financial controls
were adequate and effective during FY 2022. During the year under review, the non- The Board places on record its appreciation
9. Directors and key managerial personnel executive directors of the Company had no for V Ramakrishnan and Rajendra Moholkar
pecuniary relationship or transactions with the for their invaluable contribution and guidance
The Board of Directors at its meeting held on Company, other than sitting fees, commission during their tenure as Chief Financial Officer,
October 8, 2021, subject to approval of the and reimbursement of expenses, if any. and Company Secretary and Compliance Officer,
shareholders, approved the re-appointment respectively.
of Rajesh Gopinathan (DIN 06365813) as the Samir Seksaria took over as the Chief Financial
Chief Executive Officer and Managing Director Officer, with effect from May 1, 2021, in place of Pursuant to the provisions of Section 203 of
of the Company for a further period of five V Ramakrishnan, who retired from the services the Act, Rajesh Gopinathan, Chief Executive
years from February 21, 2022 and of the Company w.e.f. April 30, 2021. Samir Officer and Managing Director,
re-appointment of N Ganapathy Subramaniam Seksaria has been with TCS since 1999 and has N Ganapathy Subramaniam, Chief Operating
(DIN 07006215) as Chief Operating Officer and held various positions in business consulting and Officer and Executive Director, Samir Seksaria,
Executive Director from February 21, 2022 to finance. He is a commerce graduate from Narsee Chief Financial Officer and Pradeep Manohar
May 19, 2024, as per the retirement age policy
Monjee College, Mumbai and a member of the Gaitonde, Company Secretary are the Key
for the Directors of the Company.
Institute of Chartered Accountants of India. Managerial Personnel of the Company as on
N Ganapathy Subramaniam (DIN 07006215) March 31, 2022.
retires by rotation and being eligible, offers During the year under review, the Board at its
himself for re-appointment. A resolution meeting held on October 8, 2021 appointed 10. Number of meetings of the Board
seeking shareholders’ approval for his Pradeep Manohar Gaitonde as the Company
re-appointment along with other required Secretary and Compliance Officer of the Five meetings of the Board were held during
details forms part of the Notice. Company to take over from Rajendra Moholkar the year. For details of meetings of the Board,
as Company Secretary and Compliance Officer, please refer to the Corporate Governance
Pursuant to the provisions of Section 149 with effect from November 1, 2021. Pradeep Report, which is a part of this report.
of the Act, the independent directors have
Integrated Annual Report 2021-22 Directors' Report | 86
184 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
11. Board evaluation performance of individual directors on the 13. Corporate social responsibility (CSR)
basis of criteria such as the contribution of the
The Board of Directors has carried out an individual director to the board and committee TCS’ CSR initiatives and activities are aligned to
annual evaluation of its own performance, board meetings like preparedness on the issues to the requirements of Section 135 of the Act.
committees, and individual directors pursuant be discussed, meaningful and constructive The brief outline of the CSR policy of the
to the provisions of the Act and SEBI Listing contribution and inputs in meetings, etc. Company and the initiatives undertaken by the
Regulations. Company on CSR activities during the year
At the board meeting that followed the meeting are set out in Annexure I of this report in the
The performance of the board was evaluated of the independent directors and meeting of format prescribed in the Companies (Corporate
by the Board after seeking inputs from all the Nomination and Remuneration Committee, Social Responsibility Policy) Rules, 2014.
directors on the basis of criteria such as the board the performance of the Board, its Committees,
composition and structure, effectiveness of board and individual directors was also discussed. For other details regarding the CSR Committee,
processes, information and functioning, etc. Performance evaluation of independent directors please refer to the Corporate Governance
was done by the entire Board, excluding the Report, which is a part of this report. This Policy
The performance of the committees was independent director being evaluated. is available on the Company’s website at
evaluated by the Board after seeking inputs https://on.tcs.com/Global-CSR-Policy
from the committee members on the basis of 12. Policy on directors’ appointment and
criteria such as the composition of committees, remuneration and other details 14. Internal financial control systems and their
effectiveness of committee meetings, etc. adequacy
The Company’s policy on appointment of
The above criteria are broadly based on the directors is available on the Company’s website The details in respect of internal financial
Guidance Note on Board Evaluation issued by at https://on.tcs.com/ApptDirectors. control and their adequacy are included in the
the Securities and Exchange Board of India Management Discussion and Analysis, which is a
on January 5, 2017. In a separate meeting of The policy on remuneration and other matters part of this report.
independent directors, performance of provided in Section 178(3) of the Act has been
non-independent directors, the Board as a disclosed in the Corporate Governance Report, 15. Audit committee
whole and Chairman of the Company was which is a part of this report and is also available
evaluated, taking into account the views of The details pertaining to the composition of the
on the Company’s website at
executive directors and non-executive directors. Audit Committee are included in the Corporate
https://on.tcs.com/remuneration-policy.
Governance Report, which is a part of this report.
The Board and the Nomination and
Remuneration Committee reviewed the
Integrated Annual Report 2021-22 Directors' Report | 87
185 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
16. Auditors to frame, implement and monitor the risk 21. Transactions with related parties
management plan for the Company.
B S R & Co. LLP, Chartered Accountants None of the transactions with related parties
(Firm Registration No.101248W/W-100022) The Committee is responsible for monitoring fall under the scope of Section 188(1) of the
the statutory auditors of the Company, will hold and reviewing the risk management plan and Act. Accordingly, the disclosure of related party
office till the conclusion of the twenty-seventh ensuring its effectiveness. The Audit Committee transactions as required under Section
Annual General Meeting of the Company. has additional oversight in the area of financial 134(3)(h) of the Act in Form AOC-2 is not
The Board has recommended the risks and controls. The major risks identified by applicable to the Company for FY 2022 and
re-appointment of B S R & Co. LLP, Chartered the businesses and functions are systematically hence does not form part of this report.
Accountants as the statutory auditors of the addressed through mitigating actions on
Company, for a second term of five consecutive a continuing basis. The development and Pursuant to SEBI Listing Regulations, the
years, from the conclusion of the implementation of risk management policy has resolution for seeking approval of the
twenty-seventh Annual General Meeting been covered in the Management Discussion shareholders on material related party
scheduled to be held in the year 2022 till and Analysis, which forms part of this report. transactions is being placed at the AGM.
the conclusion of the thirty-second Annual 19. Vigil Mechanism
General Meeting to be held in the year 2027, 22. Annual Return
for approval of shareholders of the Company, The Company has a Whistle Blower Policy and
Pursuant to Section 92(3) read with Section
based on the recommendation of the Audit has established the necessary vigil mechanism
134(3)(a) of the Act, the Annual Return
Committee. for directors and employees in conformation
as on March 31, 2022 is available on the
with Section 177(9) of the Act and Regulation
17. Auditor’s report and Secretarial audit report Company’s website at https://on.tcs.com/annual-
22 of SEBI Listing Regulations, to report
return-21-22.
The statutory auditor’s report and the concerns about unethical behavior. This Policy is
secretarial auditor’s report do not contain any available on the Company’s website at 23. Particulars of employees
qualifications, reservations, or adverse remarks https://on.tcs.com/WhistleBP.
or disclaimer. Secretarial audit report is attached The information under Section 197 of the
20. Particulars of loans, guarantees and
to this report as Annexure II. Act read with Rule 5 of the Companies
investments
(Appointment and Remuneration of Managerial
18. Risk management The particulars of loans, guarantees and Personnel) Rules, 2014:
The Board of Directors of the Company investments as per Section 186 of the Act
a. The ratio of the remuneration of each
has formed a Risk Management Committee by the Company, have been disclosed in the
director to the median remuneration of the
financial statements.
Integrated Annual Report 2021-22 Directors' Report | 88
186 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
employees of the Company and percentage increase in remuneration of each Director, Chief Executive ##
Appointed as Chief Financial Officer
Officer, Chief Financial Officer and Company Secretary in the financial year: w.e.f. May 1, 2021.
###
Relinquished the office of Chief
Name Ratio to median % increase in Financial Officer w.e.f. April 30, 2021.
remuneration remuneration in the
financial year
@
Appointed as Company Secretary and
Non-executive Directors:
Compliance Officer w.e.f. November 1,
2021.
N Chandrasekaran* - - @@
Relinquished the office of Company
O P Bhatt 38.49 8.70
Secretary and Compliance Officer w.e.f.
Aarthi Subramanian# - - October 31, 2021
Dr Pradeep Kumar Khosla 34.64 21.62
$ Since the remuneration is only for part
Hanne Sorensen 34.64 21.62
of the year, the percentage increase in
Keki Mistry 38.49 25.00 remuneration is not comparable and
Don Callahan 34.64 12.50 hence, not stated.
Executive Directors:
Rajesh Gopinathan 396.67 26.52 b. The percentage increase in the median
N Ganapathy Subramaniam 318.52 28.47 remuneration of employees in the financial
Chief Financial Officer year is 4.24 percent
Samir Seksaria## - $
c. The number of permanent employees on
V Ramakrishnan### - $
the rolls of Company are 5,92,195
Company Secretary
Pradeep Manohar Gaitonde@ - $ d. The average annual increase was in the
Rajendra Moholkar@@ - $ range of 5-8 percent in India. However,
during the course of the year, the total
* As a policy, N Chandrasekaran, Chairman, has abstained from receiving commission from the increase is approximately 10.5 percent,
Company and hence not stated. after accounting for promotions and other
#
In line with the internal guidelines of the Company, no payment is made towards commission to the event based compensation revisions.
Non-Executive Directors of the Company, who are in full time employment with any other Tata Employees outside India received a wage
Company and hence not stated. increase varying from 1.5 to 6 percent.
187 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The increase in remuneration is in line 24. Integrated Report environmental, social and governance initiatives
with the market trends in the respective of the Company.
countries. In order to ensure that The Company, has voluntarily provided
remuneration reflects the Company’s Integrated Report, which encompasses both The Company has devised proper systems to
performance, the performance pay is also financial and non-financial information to ensure compliance with the provisions of all
linked to organization performance and enable the Members to take well informed applicable Secretarial Standards issued by the
individual utilization in addition to individual decisions and have a better understanding of Institute of Company Secretaries of India and
performance. the Company’s long term perspective. The that such systems are adequate and operating
Report also touches upon aspects such as effectively.
Increase in the managerial remuneration organisation’s strategy, governance framework,
for the year was 27.38 percent. performance and prospects of value creation 26. Deposits from public
e. The Company affirms that the based on the six forms of capital viz. financial
capital, manufactured capital, intellectual capital, The Company has not accepted any deposits
remuneration is as per the remuneration
human capital, social and relationship capital and from public and as such, no amount on account
policy of the Company.
natural capital. of principal or interest on deposits from public
f. The statement containing names of top was outstanding as on the date of the balance
ten employees in terms of remuneration 25. Disclosure requirements sheet.
drawn and the particulars of employees
as required under Section 197(12) of As per SEBI Listing Regulations, the Corporate 27. Conservation of energy, technology
the Act read with Rule 5(2) and 5(3) Governance Report with the Auditors’ absorption, foreign exchange earnings and
of the Companies (Appointment and Certificate thereon, and the integrated outgo
Remuneration of Managerial Personnel) Management Discussion and Analysis, the
Rules, 2014, is provided in a separate Business Responsibility and Sustainability Report Conservation of energy
annexure forming part of this report. (“BRSR”) form part of the Director’s Report. The Company is committed towards
Further, the report and the accounts are conservation of energy and climate action which
The Company has provided BRSR, in lieu of
being sent to the Members excluding the is reaffirmed in its Environmental Sustainability
the Business Responsibility Report which
aforesaid annexure. In terms of Section Policy (https://on.tcs.com/Environmental-
indicates the Company’s performance against
136 of the Act, the said annexure is open Sustainability).
the principles of the ‘National Guidelines on
for inspection and any Member interested Responsible Business Conduct’. This would
in obtaining a copy of the same may write enable the Members to have an insight into
to the Company Secretary.
Integrated Annual Report 2021-22 Directors' Report | 90
188 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Through the reporting year, initiatives were The Company has become carbon neutral Activities that strengthened both brands related
aligned towards achieving these targets. Having across Scope 1 and Scope 2 for its operations in to R&D are specified here. TCS Research as a
already switched over to LED lights across Asia Pacific (APAC), Europe and North America brand, highlights the Company’s ability to invent
all offices in 2020, this year the focus was on (NA) for this reporting year. These efforts with impact, and explore futuristic ideas with
cooling system and UPS efficiencies. Offices helped achieve a year-on-year reduction in the wider academic ecosystem. The TCS PaceTM
with old/inefficient air conditioners were absolute carbon footprint reduction (across brand stands for its innovation capability, by
upgraded to energy efficient and energy star Scope 1 and Scope 2) across TCS’ global which intellectual content is made tangible and
rated cooling systems. Initiatives to optimize operations by 25 percent. The electricity use experiential to customers.
the UPS load included UPS resizing and across India operations reduced by 6.54 percent
switch over to modular UPS. The data center y-o-y. For global operations, there is an increase TCS continues to expand its foundational
PUE of 1.65 was achieved for the corporate in total electricity use (y-o-y) by approx. research in computing and its intersection
data centers at Yantra Park and Siruseri. The 2.7 percent due to increased reporting with the sciences. New areas of research
Company is also incorporating next generation boundary to include operations in NA, APAC, include sensing, digital twins for social systems,
green data center practices with futuristic and Europe and Middle East and Africa (MEA) efficient and robust AI and deep learning,
modular technologies like modular UPS, cold regions. quantum computing and generative design
aisle containment, real time monitoring of for materials, manufacturing and life sciences.
temperature and energy consumption. Continued focus on the above initiatives will Work began with cross-functional teams on
enable steer the Company towards achieving strategic initiatives such as Future of Software
The Company continued to augment the roof its carbon target to reduce its absolute Development and Sustainability. Research on
top solar photo voltaic installations this year Scope 1 + Scope 2 carbon footprint by 70 other strategic initiatives continued.
as well taking the total installed capacity to percent by 2025 over the baseline on 2016 and
10.2 MWp contributing to 3.76 percent of also to become net zero by 2030. More of TCS’ IP based products and platforms
total electricity use in the reporting year. The were made available natively on hyperscaler
Company increased the renewable energy Technology absorption, adaption and cloud platforms. While TCS BaNCS™ suite in
procurement through third party power innovation financial services, TCS Optumera™ and TCS
purchase agreement (PPA) for solar energy at Omnistore™ in retail, TCS HOBS™ in telecom
Research & Development (R&D): Specific and TCS ADD™ in life sciences were made
TCS Siruseri campus and switch over to green
areas in which R&D was carried out by the available on AWS last year, TCS AvianaTM for
tariff for its operations in the states of Karnataka
Company travel customers followed suit this year. TCS’
and Maharashtra. This resulted in an increase in
the renewable energy use to 37.2 percent of Cognitive Plant Operations Adviser (CPOA),
FY 2022 marked the beginning of TCS’ fifth an amalgamation of IP-based solutions for
total electricity use. decade as a research-focused organization.
Integrated Annual Report 2021-22 Directors' Report | 91
189 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
manufacturing has also been developed innovation lab at the Letterkenny Global In line with the Company’s belief of building
using Microsoft Azure Cloud capabilities. Delivery Centre, Northern Ireland; Digital greater futures through innovation and
TCS MasterCraftTM is now on the Microsoft Garage Innovation Centre at Sydney; and the collective knowledge, R&I continued to
Azure Marketplace. TCS Clever EnergyTM, TCS All-women Innovation Lab at Riyadh. TCS’ Agile combine know-how and innovation mindset
EnvirozoneTM were launched on Microsoft’s Innovation Cloud (AIC) was adopted by multiple
across the organization by regularly organizing
Azure IoT platform to help organizations gain customers this year.
crowdsourcing initiatives. TCS Innovista
insights into energy usage and reduce waste
and emissions. Many of these products and TCS Co-Innovation Network (TCS COINTM) 2022, attracted 11,970 entries across the
platforms are available on Google Cloud as well. expanded its global footprint with more than 55 organization. TCS secured 4 wins at TATA
TCS also has a rich suite of cloud accelerators active academic partnerships and over 2,600 Innovista 2021. Innovation Champions
rendered on the Google Cloud Garages start-up partners in the network. continued to be active across several accounts
launched at TCS Pace Ports. facilitating TCS customers’ growth and
In keeping with the Company’s commitment transformation journeys. TCS Innovation Forum
The best of TCS’ innovation assets, capabilities, to social responsibility and sustainability,
2021 with sustainability as a theme was held in
and practices were brought to customers TCS Research its continued focus on energy,
seven geographies; many Innovation Days were
through experiential initiatives. The Company’s circularity, and development related projects.
Pace Ports, spaces that connect customers to all Several other initiatives were undertaken: held with customers across industries.
of TCS’ organizational capabilities in innovation, TCS and Glasgow University launched UK
technology and industry expertise, hosted Sustainathon 2021 to empower UK university The ninth season of TCS CodeVita, won the
several events and workshops. TCS Pace Ports students to tackle sustainability challenges Guinness World RecordsTM title for the world’s
are active across geographies. The Company using digital technologies, the winners of which largest computer programming competition
launched a Pace PortTM in Amsterdam formally showcased their idea at the TCS Innovation with 1,36,054 participants from 34 countries.
this year to bring TCS’ ecosystem of partners Forum 2021 in UK. The second edition of TCS
from academia, government institutions, Sustainathon ASEAN 2021 expanded beyond Intellectual property of TCS R&I grew with more
start-ups and technology providers to Singapore to Malaysia and Philippines. It focused than 240 publications presented in
co-innovate with European customers with a on ‘Reimagining Education.’ Sustainathon - The top-tier conferences or published in journals.
focus on sustainability. Balancing Act, a Europe-wide sustainathon in The Company continued to contribute to
alignment with Conference of Parties 26 (COP
‘Powered by Pace’ centres were launched across standards bodies especially in ISO SC7 and
26) and the European Green Deal was also
the globe to help customers leverage SC42 on Software and Systems Engineering
launched in FY 2022.
co-innovation and accelerate digital and Artificial Intelligence, respectively. As of
transformation. These include the digital March 31, 2022, 6,583 patents have been filed
Integrated Annual Report 2021-22 Directors' Report | 92
190 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
and 2,287 granted cumulatively by the Company. TCS won CII’s Industrial Expenditure incurred in the R&D centers and innovation centers of TCS
Intellectual Property Awards 2021 for the Best Patents Portfolio in the Large during FY 2022 and FY 2021 are given below:
Enterprises (Information and Communications Technology and Services) (` crore)
category, for the fifth consecutive year. TCS also won the ASSOCHAM IP Expenditure on R&D and Standalone Consolidated
Excellence Award 2021 for the best IP In-House Team of the Year. innovation FY 2022 FY 2021 FY 2022 FY 2021
a. Capital -* 1 -* 1
Future course of action: b. Recurring 337 298 341 302
c. Total R&D expenditure 337 299 341 303
TCS will continue to scale the Patents, Products and Platforms strategy (a+b)
across the organization, harnessing the collective knowledge and creativity of
d. Innovation center 1,841 1,546 1,901 1,614
internal teams and of partners to deliver innovative solutions in support of the expenditure
Company’s pursuit of growth and transformation opportunities and
e. Total R&D and innovation 2,178 1,845 2,242 1,917
longer-term sustainability goals. expenditure (c+d)
Expenditure on R&D: f. R&D and innovation 1.4% 1.4% 1.2% 1.2%
expenditure as a percentage
TCS research and innovation centres are located in India and other parts of total turnover
of the world. These research centres in India, as certified by Department *Represents value less than `0.50 crore.
of Scientific & Industrial Research (DSIR), function from Pune, Chennai,
Bengaluru, Delhi- NCR, Hyderabad, Kolkata and Mumbai. Foreign exchange earnings and outgo
Export revenue constituted 94.0 percent of the total standalone revenue in
FY 2022 (94.0 percent in FY 2021).
(` crore)
Foreign exchange earnings and outgo FY 2022 FY 2021
a. Foreign exchange earnings 1,55,240 1,30,720
b. CIF Value of imports 216 241
c. Expenditure in foreign currency 63,689 54,800
191 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
28. Acknowledgements
The Directors thank the Company’s employees, customers, vendors, investors
and academic partners for their continuous support. The Directors also
thank the Government of India, Governments of various states in India,
Governments of various countries and concerned Government departments
and agencies for their co-operation.
The Directors regret the loss of lives due to COVID-19 pandemic and are
deeply grateful and have immense respect for every person who risked his life
and safety to fight this pandemic.
The Directors appreciate and value the contribution made by every member
of the TCS family.
N Chandrasekaran
Chairman
DIN No. 00121863
Mumbai, April 11, 2022
192 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure I
The Company believes that all are born with equal potential but not equal opportunity. TCS’ vision is to empower people and communities, building self-reliance through
purpose and technology while ensuring the values of fairness, equity and respect for human rights. The Company remains steadfast in its mission to connect people to
opportunities in the digital economy while building equitable, inclusive pathways for all – especially women, youth and marginalized groups.
TCS, through various CSR initiatives and programs across globe, continues to invest in addressing the most pressing needs of the community. The primary focus areas
are education, skilling, employment and entrepreneurship with a focus on bridging the opportunity gap for people and communities. The Company invests in basic health
and wellness, water sanitation and hygiene, conservation and disaster relief efforts to support the basic needs of communities across the globe.
By applying its resources towards communities that need it the most, TCS ensures equitable access. The Company’s CSR strategy incorporates an inclusive approach
into the design of every program. In India this is aligned to its support of the Government of India’s Affirmative Action Policy and the Tata Group’s Affirmative Action
Program.
With a view to grow the capacity of grassroot organizations and the knowledge base of community issues, TCS also invests in strategic partnerships, research and
insights and in providing pro-bono technology consulting.
To achieve transformational impact, TCS leverages the best of the Company’s capabilities – its intellectual, technology, human and financial capital. TCS aims to create
innovative solutions to societal challenges applying its contextual knowledge while harnessing the expertise of a diverse network of leaders; execute and scale programs
using its technology capabilities; engage its large employee base to volunteer their time, skills and expertise as last-mile connectors and make impact investments in
large scale, sustainable, multi-year programs that empower communities.
The projects undertaken are within the broad framework of Schedule VII to the Act. Details of the CSR policy and projects or programs undertaken by the Company are
available on links given below:
https://on.tcs.com/Global-CSR-Policy
https://www.tcs.com/corporate-social-responsibility
193 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Sr. Name of Director Designation / Nature of Directorship Number of meetings of CSR Number of meetings of CSR
No. Committee held during the year Committee attended during the year
1 N Chandrasekaran Chairman, Non-independent, Non-Executive Director 3 3
2 O P Bhatt Member, Independent, Non-Executive Director 3 3
3 N Ganapathy Subramaniam Member, Non-Independent, Executive Director 3 3
3. Provide the web-link where Composition of CSR committee, CSR Policy and CSR projects approved by the Board are disclosed on the website of the Company
Composition of the CSR committee shared above and is available on the Company’s website at https://www.tcs.com/corporate-governance.
4. Provide the details of Impact assessment of CSR projects carried out in pursuance of sub-rule (3) of rule 8 of the Companies (Corporate Social Responsibility
Policy) Rules, 2014, if applicable (attach the report).
TCS has been conducting internal impact assessments to monitor and evaluate its strategic CSR programs. The Company takes cognizance of sub-rule (3) of rule 8 of
the Companies (Corporate Social Responsibility Policy) Rules, 2014 and has initiated impact assessment of one CSR project (Tata Translational Cancer Research Center)
through an independent agency. The report is available on the Company’s website at https://on.tcs.com/IAR.
5. Details of the amount available for set off in pursuance of sub-rule (3) of rule 7 of the Companies (Corporate Social Responsibility Policy) Rules, 2014 and
amount required for set off for the financial year, if any
(` crore)
Sr. No. Financial Year Amount available for set off from preceding financial years Amount required to be set off for the financial year, if any
1 2020-21 11 NIL
194 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
6. Average net profit of the Company as per Section 135(5) of the Act: `35,806 crore
7. (a) Two percent of average net profit of the Company as per Section 135(5) of the Act: `716 crore
(b) Surplus arising out of the CSR projects or programmes or activities of the previous financial years : NIL
(c) Amount required to be set off for the financial year, if any : NIL
(d) Total CSR obligation for the financial year (7a+7b-7c) : `716 crore
195 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(b) Details of CSR amount spent against ongoing projects for the financial year:
(` crore)
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)
Sr. Name of the Item from Local area Location of the project Project Amount Amount Amount transferred Mode of Mode of Implementation -
No. Project the list of (Yes/No) duration allocated for spent to Unspent CSR Implementation Through Implementing Agency
activities in State District the project in the Account for the - Direct Name CSR
Schedule current project as per (Yes/No) registration
VII to the financial Section 135(6) number
Act year of the Act
1 Tata Translational (i) Yes West Bengal Kolkata 6 years 54 7 - No Tata Medical CSR00002920
Cancer Research Center Trust
Center
2 BridgeIT - DF (ii) No Mizoram, Aizawl, 5 years 1 -* - No Development CSR00002377
(Project 1) Karnataka Raichur Focus
196 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(c) Details of CSR amount spent against other than ongoing projects for the financial year:
197 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
198 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(f) Total amount spent for the Financial Year (8b+8c+8d+8e) : `727 crore
199 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
9. (a) Details of Unspent CSR amount for the preceding three financial years:
(` crore)
Sr. Preceding Amount transferred to Amount spent in the Amount transferred to any fund specified under Amount remaining to
No. Financial Year Unspent CSR Account under reporting Financial Schedule VII as per Section 135(6) of the Act, be spent in succeeding
Section 135 (6) of the Act Year if any financial years
Name of the Fund Amount Date of transfer
1 - NIL - - NIL - -
(b) Details of CSR amount spent in the financial year for ongoing projects of the preceding financial year(s):
(` crore)
(1) (2) (3) (4) (5) (6) (7) (8) (9)
Sr. Project ID Name of the Project Financial Year in Project Total amount Amount spent on the Cumulative amount Status of the project
No. which the project duration allocated for the project in the reporting spent at the end of - Completed /
was commenced project Financial Year reporting Financial Year Ongoing
1 TTCRC Tata Translational Cancer FY 2016 6 years 54 7 54 Completed
Research Centre
2 BridgeIT BridgeIT - DF (Project 1) FY 2018 5 years 1 -* 1 Ongoing
3 BridgeIT - DF (Project 2) FY 2020 5 years 3 -* 2 Ongoing
4 BridgeIT - Humana FY 2020 5 years 1 -* 1 Ongoing
5 BridgeIT - CADAM (Project 1) FY 2018 5 years 3 -* 2 Ongoing
6 BridgeIT - CADAM (Project 2) FY 2020 5 years 6 -* 2 Ongoing
7 IIIT Setting up of IIIT at Guwahati, FY 2014 Open 29 - 16 Ongoing
Vadodara, Srirangam, Ranchi ended
and Nagpur in PPP mode
TOTAL 7
*Represents value less than `0.50 crore.
200 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
10. In case of creation or acquisition of capital asset, furnish the details relating to the asset so created or acquired through CSR spent in the financial year (asset-
wise details)
(b) Amount of CSR spent for creation or acquisition of capital asset : NIL
(c) Details of the entity or public authority or beneficiary under whose name such capital asset is registered, their address, etc. : Not Applicable
(d) Provide details of the capital asset(s) created or acquired (including complete address and location of the capital asset) : Not Applicable
11. Specify the reason(s), if the Company has failed to spend two percent of the average net profit as per Section 135(5) of the Act: Not Applicable
201 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure II
Form No. MR-3
Secretarial Audit Report
for the financial year ended March 31, 2022
[Pursuant to section 204 (1) of the Companies Act, 2013 and Rule No. 9 of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014]
To, Company has during the audit period covering the to the extent of Foreign Direct Investment,
The Members, financial year ended on March 31, 2022, generally Overseas Direct Investment and External
Tata Consultancy Services Limited complied with the statutory provisions listed Commercial Borrowings;
hereunder and also that the Company has proper
We have conducted the secretarial audit of the Board processes and compliance mechanism in place (v) The following Regulations and Guidelines
compliance of applicable statutory provisions and to the extent, in the manner and subject to the prescribed under the Securities and Exchange
the adherence to good corporate practices by Tata reporting made hereinafter: Board of India Act, 1992 (‘SEBI Act’):
Consultancy Services Limited (hereinafter called
“the Company”). Secretarial Audit was conducted We have examined the books, papers, minute books, (a) The Securities and Exchange Board of
in a manner that provided us a reasonable basis forms and returns filed and other records made India (Substantial Acquisition of Shares and
for evaluating the corporate conducts/statutory available to us and maintained by the Company Takeovers) Regulations, 2011;
compliances and expressing our opinion thereon. for the financial year ended on March 31, 2022
according to the applicable provisions of: (b) The Securities and Exchange Board of India
Based on our verification of the Company’s books, (Prohibition of Insider Trading) Regulations,
papers, minute books, forms and returns filed and (i) The Companies Act, 2013 (the Act) and the 2015;
other records maintained by the Company, to the rules made thereunder;
extent the information provided by the Company, its (c) The Securities and Exchange Board of
officers, agents and authorised representatives during (ii) The Securities Contract (Regulation) Act, 1956 India (Issue of Capital and Disclosure
the conduct of secretarial audit, the explanations (‘SCRA’) and the rules made thereunder; Requirements) Regulations, 2018 and
and clarifications given to us and the representations amendments from time to time;
made by the Management and considering the (iii) The Depositories Act, 1996 and the Regulations
relaxations granted by the Ministry of Corporate and Bye-laws framed thereunder; (d) The Securities and Exchange Board of
Affairs and Securities and Exchange Board of India India (Share Based Employee Benefits)
warranted due to the spread of the COVID-19 (iv) Foreign Exchange Management Act, 1999 and Regulations, 2014 and The Securities and
pandemic, we hereby report that in our opinion, the the rules and regulations made thereunder Exchange Board of India (Share Based
202 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Employee Benefits and Sweat Equity) a) Information Technology Act, 2000 and the We further report that:
Regulations, 2021; (Not applicable to the rules made thereunder;
Company during the audit period) The Board of Directors of the Company is duly
b) Special Economic Zones Act, 2005 and the constituted with proper balance of Executive
(e) The Securities and Exchange Board of rules made thereunder; Directors, Non-Executive Directors and Independent
India (Issue and Listing of Debt Securities) Directors. There were no changes in the composition
c) Software Technology Parks of India rules of the Board of Directors that took place during
Regulations, 2008 and The Securities and
and regulations the period under review. The re-appointment of
Exchange Board of India (Issue and Listing
of Non-Convertible Securities) Regulations, Mr. Rajesh Gopinathan as Chief Executive Officer
d) The Indian Copyright Act, 1957
2021; (Not applicable to the Company & Managing Director and Mr. N. Ganapathy
during the audit period) e) The Patents Act, 1970 Subramaniam as Chief Operating Officer & Executive
Director was carried out in compliance with the
(f) The Securities and Exchange Board of India f) The Trade Marks Act, 1999 provisions of the Act.
(Registrars to an Issue and Share Transfer
We have also examined compliance with the Adequate notice was given to all directors to
Agents) Regulations, 1993 regarding the
applicable clauses of the following: schedule the Board Meetings, agenda and detailed
Companies Act and dealing with client;
notes on agenda were sent at least seven days in
(Not applicable to the Company during the (i) Secretarial Standards issued by The advance for meetings other than those held at
audit period) Institute of Company Secretaries of shorter notice, and a system exists for seeking and
India with respect to board and general obtaining further information and clarifications
(g) The Securities and Exchange Board of India
meetings. on the agenda items before the meeting and for
(Delisting of Equity Shares) Regulations,
2009 and The Securities and Exchange meaningful participation at the meeting.
(ii) The Listing Agreements entered into by the
Board of India (Delisting of Equity Shares) Company with National Stock Exchange of As per the minutes, decisions at the Board Meetings
Regulations, 2021; (Not applicable to the India Limited and BSE Limited read with the were taken unanimously.
Company during the audit period) and SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015. We further report that there are adequate systems
(h) The Securities and Exchange Board of India and processes in the Company commensurate with
(Buyback of Securities) Regulations, 2018; During the period under review, the Company has the size and operations of the Company to monitor
complied with the provisions of the Act, Rules, and ensure compliance with applicable laws, rules,
(vi) Other laws applicable specifically to the Regulations, Guidelines, standards etc. mentioned regulations and guidelines etc.
Company namely:- above.
203 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
We further report that during the audit period the ‘Annexure A’ 4. Where ever required, we have obtained
following events occurred which had bearing on the the Management Representation about the
Company’s affairs in pursuance of the above referred To, Compliance of laws, rules and regulations and
laws, rules, regulations, guidelines, standards etc. The Members happening of events etc.
Tata Consultancy Services Limited
The Company has completed buyback of 5. The Compliance of the provisions of Corporate
4,00,00,000 (four crores) fully paid-up equity Our report of even date is to be read along with this and other applicable laws, rules, regulations,
shares of face value of `1 (Rupee One) each (“Equity letter. standards is the responsibility of management.
Shares”), on a proportionate basis, through the Our examination was limited to the verification
Tender Offer route through the Stock Exchange 1. Maintenance of secretarial record is the of procedure on test basis.
mechanism as prescribed under the Securities and responsibility of the management of the
Exchange Board of India (Buy-back of Securities) Company. Our responsibility is to express an 6. The Secretarial Audit report is neither an
Regulations, 2018, at a price of `4,500 (Rupees four opinion on these secretarial records based on assurance as to the future viability of the
thousand five hundred only) per Equity Share. our audit. Company nor of the efficacy or effectiveness
with which the management has conducted the
For Parikh & Associates 2. We have followed the audit practices and affairs of the Company.
Company Secretaries process as were appropriate to obtain
reasonable assurance about the correctness For Parikh & Associates
of the contents of the secretarial records. The Company Secretaries
P. N. Parikh verification was done on test basis to ensure
Partner that correct facts are reflected in secretarial
FCS No: 327 CP No: 1228 records. We believe that the process and P. N. Parikh
Place: Mumbai UDIN: F000327D000062686 practices, we followed provide a reasonable basis Partner
Date: April 11, 2022 PR No.: 1129/2021 for our opinion. FCS No: 327 CP No: 1228
Place: Mumbai UDIN: F000327D000062686
This Report is to be read with our letter of even date 3. We have not verified the correctness and Date: April 11, 2022 PR No.: 1129/2021
which is annexed as Annexure A and Forms an integral appropriateness of financial records and Books
part of this report. of Accounts of the Company.
204 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Management Overview of the Industry globally, with a market share of 2.3%, and has
Discussion and outperformed the market, growing significantly
Analysis The global economy recovered strongly in
CY 2021 even as new variants of the COVID-19
higher than market growth over the last decade.
virus fueled additional waves of the pandemic. Robust Global Market for IT and BPM Services $ Bn
policy support in advanced economies, availability USD Billion
1600
of vaccines and relaxation of pandemic restrictions 1.4x 1,110
800
helped economies bounce back, collectively 795
expanding world output by an estimated 6.1%1. 400
200
205 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS’ Business Communications, Media and Technology (CMT), to the needs of a broader set of stakeholders in
Manufacturing, Life Sciences and Healthcare and the client organization, and is helping drive a steady
An Overview
Others. The last category includes Energy, increase in the scope and scale of services consumed
TCS is an IT services, consulting and business Resources and Utilities, Public Services and others. year after year, and expand TCS’ share of wallet, as
solutions organization partnering many of the evidenced by the client metrics.
Strategy for Sustainable Growth3
world’s largest businesses in their transformational
journeys for the last 54 years. It has a global Customer-centricity is at the heart of TCS’ At an aggregate level, this strategy has resulted in
presence, deep domain expertise in multiple industry strategy, organization structure and investment deep and enduring customer relationships, a vibrant
verticals and a complete portfolio of offerings – decisions. TCS’ customer-centric worldview helps and engaged workforce, industry-leading profitability,
grouped under consulting and service integration, spot trends early, embrace business opportunities a steady expansion of the addressable market, and
application services, digital transformation services, by making the right investments and mitigating a proven track record in delivering longer term
cloud services, engineering services, cognitive risks while discharging its social and environmental stakeholder value.
business operations, and products and platforms – responsibilities.
Enabling Investments
targeting every C-suite stakeholder. TCS has been broadening and deepening customer
relationships by continually looking for new TCS pioneered4 the use of the word ‘digital’ to
The company leverages all these and its deep
opportunities and newer areas in their businesses describe the new family of technologies that
contextual knowledge of its customers’ businesses
to add value, proactively investing in building newer emerged in the last decade. Quick to recognize the
to craft unique, high quality, high impact solutions
capabilities, reskilling its workforce and launching potential of cloud, the company made investments
designed to deliver differentiated business outcomes.
newer services, solutions, products and platforms to ahead of time in launching new platform-based
These solutions are delivered using its Secure
address those opportunities. business models as far back as in 20095, reskilling
Borderless Workspaces™ (SBWS™) operating
the workforce, research and innovation, building
model which enables a highly distributed, Location In the last few years, the company has been using
collaborative workspaces and innovation centers,
Independent Agile™ delivery. its investments in research and innovation, its
intellectual property, and alliances and partnerships.
TCS geographic footprint covers North America, intellectual property and deep contextual knowledge
Those early investments have given TCS a head start
Latin America, the United Kingdom, Continental of the customer’s business and technology landscape
in participating in its customers’ G&T journeys.
Europe, Asia-Pacific, India, and Middle-East and to proactively pitch ideas and solutions designed
Africa. to improve the client’s topline and help drive Over the last 3 years, TCS has been investing in a
competitive differentiation. network of Pace Ports, co-innovation hubs in all
TCS considers industry verticals as its primary its major markets, to provide a physical space for
go-to-market business segments. The key vertical These growth and transformation (G&T)
clusters are: Banking, Financial Services and engagements are higher value engagements catering 4
Ref AR FY 2012, MD&A, Pages 25, 29
Insurance (BFSI), Retail and Consumer Business, 3
GRI 2-22 5
Ref AR FY 2010, Letter from CEO, Page 7
Integrated Annual Report 2021-22 Management Discussion and Analysis | 108
206 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS teams to engage with clients in ideation, rapid launched in FY 2021, offer customers the full relationship stage – to the existing three dimensions
prototyping and agile development of innovative range of transformational and operational services of TCS’ organization structure: geography, industry
ideas. These hubs also house researchers and on the respective hyperscaler stacks, spanning vertical and service line.
members of TCS’ extended innovation ecosystem advisory services, migration, application and data
of start-ups and academia. Adding to the Pace Ports modernization, including SaaS and enterprise Customer acquisition will continue to be done by
in Tokyo, New York, Pittsburgh and Toronto, the productivity suites, infrastructure, cyber-security and local sales teams in the various markets. Existing
company inaugurated the Pace Port at Amsterdam edge. customers in major markets will continue to be
in May 2021, and a Digital Garage in Sydney in serviced by the same client partners, but the
February 2022. These units have been steadily investing in training, governance layer on top has been realigned. Instead
certifications, credentials and in building solutions of being governed as vertical-wise business groups,
TCS continued to invest in intellectual property, and intellectual property on their respective customers have now been segmented by relationship
launching new variants within the ignio™ suite and hyperscaler stacks. In FY 2022, TCS added TCS stage, and vested with three business groups:
building newer functionality and features in the TCS Omnistore, TCS MasterCraft, 5G Edge Suite, TwinX
BaNCS™ suite, the Algo Retail suite, the TCS ADD and its suite of sustainability solutions – namely TCS Relationship Incubation Group to manage
suite, HOBS, TwinX, MasterCraft and Jile. Across Clever Energy, TCS IP2 and TCS Envirozone – to the new relationships which require a higher level
each of the industry verticals, the relevant business list of its software products and solutions available on of hand holding and a differentiated, high touch
units launched new service offerings and solutions, the various hyperscaler platforms. TCS also launched delivery;
catering to the evolving needs of the market – Google Cloud Garages for co-innovation leveraging Enterprise Growth Group to manage
such as the ESG Integration solution suite on all analytics and AI on the cloud, at its Pace Ports in relationships which are in the high growth
three hyperscaler platforms covering EU taxonomy, Amsterdam, New York and Tokyo. phase;
Sustainable IT, Green Mortgage, Carbon Bank and
Cal-C (Carbon Calculator). New Organization Structure Business Transformation Group to manage
TCS rolled out a new, industry-first organization large and mature relationships.
The company launched Cyber Defense Suite – a
comprehensive suite of modular, quickly adoptable structure at the end of FY 2022 that further The company’s primary reporting segments will
cyber security services on a single platform – to enhances the company’s customer centricity. The continue to be industry verticals and geographic
provide enterprises with a unified 360-degree new model recognizes that customers’ needs vary markets. Existing verticalized governance structures,
visibility and predictive intelligence to proactively and evolve over time as they progress in their the Industry Solution Units (ISUs) and sub-ISUs,
defend and respond against evolving risks. relationship journey with TCS, and enables the will see their portfolios realigned and rationalized
delivery of a curated experience best suited for each under these three business groups. Customers in
TCS’ dedicated practice units around AWS, customer’s current stage in that journey. It does emerging markets will continue to be serviced by
Microsoft Azure and Google Cloud Platform, this by adding a fourth dimension – i.e. customer local country-based organizations.
207 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The sharper customer focus enabled by the new structure and the resultant curated customer experiences are expected to enhance customer intimacy, facilitate cross-
selling and up-selling, expand share of wallet and prepare the company for the journey ahead.
208 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
209 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Talent Management •
TCS Vaccination League: A pioneering and one- future business growth. Its technology-enabled,
of-a-kind initiative to vaccinate employees and data-driven, 100% virtual hiring model has enabled
TCS aims to attract, develop, motivate and retain their families across 160 locations in India, in quicker decision making, enhanced agility and scaled
diverse talent, that is critical for its continued success. metros as well as Tier 2/3 cities. well globally, while retaining the local nuances
The company’s talent management strategy seeks required for building a diverse workforce.
to maximize the potential of every employee by Employee Health and Wellbeing
creating a purpose-driven, inclusive, stimulating, and The company remains the preferred employer at
rewarding work environment, delivering outstanding Putting employee safety and wellbeing as a leading engineering campuses in India. Its college
employee experience, while fueling business growth. paramount objective, TCS provided pandemic recruitment efforts in USA, Canada, Latin America,
assistance and outreach through an enhanced China and Hungary have been progressing well,
In FY 2022, TCS made the highest ever net addition hospitalization policy, home health care support with very encouraging outcomes. TCS was one
of 103,546 employees globally, taking the total and access to covid care centers set up at TCS of the largest job creators in IT services in several
employee base to 592,195, with 153 nationalities. facilities in 13 cities. TCS also introduced Emergency major markets, for both freshers and lateral hires.
The company crossed a key diversity milestone, with Medical Assistance, an interest free loan to support In the United States, TCS has hired nearly 32,000
women in the workforce exceeding 200,000 during hospitalization needs during COVID-19. Over employees over the last five years.
the year. Further, TCS was included in the 2022 260,000 wellbeing calls were made to over 48,000
Bloomberg Gender-Equality Index (GEI). associates and dependents, and nearly 100,000 In India, over 789,000 students from over 4,200
teleconsultations were provided to ensure proactive institutes appeared for TCS’ National Qualifier Tests
Industry-Leading Initiatives medical and emotional support. from the safety of their homes. TCS was also among
the biggest recruiters at top B-schools and national
•
SPEED Feedforward: A pioneering initiative that The TCS Vaccination League benefited 1.2 million institutes.
takes TCS’ continuous feedback performance individuals and resulted in over 87% of employees
appraisal system to the next level by providing in India getting fully vaccinated and 95% receiving at Key Achievements:
real time, objective performance data least one dose.
consolidated from various systems in employee’s •
TCS CareersNext – TCS’ interactive platform
goal sheets. Talent Acquisition to enrich the lateral talent pipeline connected
over 51,000 experienced professionals, enabling
•
ReBegin: An initiative for experienced women TCS’ talent acquisition strategy is to identify, engage them to choose from a wide palette of career
professionals to reinvent their career, received and hire the best talent with the right competencies opportunities that matches their passion and
over 14,000 applications. required by the business at the right time to promote skill set.
210 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
•
Highly successful internal referral program TCS recognizes that a diverse and inclusive •
Allies of Diversity - A program where senior
accounted for 30% of total joiners in FY 2022. workforce is necessary to drive innovation, foster leadership from client organizations are invited
creativity, and guide business strategies. This year to share diversity best practices. 24 chapters
•
TCS CodeVita™ – Season 10 of TCS’ flagship TCS reached a significant milestone to become one across 52 different client organizations engaging
global coding contest saw 305K+ registrations of the few organizations in the world employing 58 senior leaders have been completed.
across 85 countries. more than 200,000 women. The company’s focus
has been to enable better representation of women •
The Workplace Coach: A 75-hour internal
•
HackQuest - Sixth edition of TCS’ ethical through sustained interventions at every level. Key coach certification program enabling
hacking contest saw over 5800 active programs include: individuals to become coaches. This supports
participants. individuals within the organization towards
•
iExcel: TCS’ flagship executive leadership ACC certification. So far, 2 cohorts have been
•
TCS Academic Interface Program – Engaged development program for women after which completed, bringing together 212 internal
196,474 students (20,687 outside India) from participants receive project-based mentorship coaches.
1,618 institutes (554 outside India) through from senior leaders and emerging leaders from
workshops and faculty development programs. •
Education and Sensitization: TCS has mandatory
different businesses, generations, and cultures. online DEI training designed to help associates
3,844 interns (414 outside India) on boarded in So far, TCS has had 20 editions of this program, understand the key concepts of DEI and
FY 2022. benefiting 1,290 women leaders. belonging, that 481,000 employees have
Diversity, Equity and Inclusion completed.
•
Project Synthesis: A large-scale initiative with
a multiculturistic approach to teams, clients, Talent Development
TCS is an equal opportunity employer and has
and strategy, to help managers build a deeper
a well-defined and progressive Diversity, Equity TCS is focused on building and developing enduring
understanding of inner diversity and engage
and Inclusion (DEI) policy embracing all diversity capabilities for a future-ready workforce.
with the collective community. 8,682 managers
parameters which includes gender, marital status,
across 37 nationalities have undergone this
religion, race/caste, colour, age, ancestry, nationality, Key initiatives include:
program.
language, ethnic origin, socio-economic status,
physical appearance, disability, sexual orientation, •
The Diversity Maturity Matrix: In-house diversity •
TCS Elevate: TCS’ pioneering program linking
gender identity and/or expression and any other measurement tool aims at identifying gaps learning to career growth and reward covered
category protected by applicable law. and, assesses an organization’s maturity in DEI over 322,000 employees. Over 13,000
provides insights on strategic planning and employees were identified as high talent and
action to increase DEI maturity. received increased compensation.
211 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
•
Contextual Masters (CMs): With a learning Purpose-driven Workforce Policies and career goals in Xcelerate, and mechanisms are
intensity 15% higher than average, CMs are being developed to help them realize their ambitions.
The company’s progressive policies have been
groomed into potential G&T leaders. TCS now
instrumental in creating a vibrant, equitable and iConnect - Collaborative tool designed to help
has over 50,000 CMs, up 169% over the year.
inclusive workplace. In FY 2022, TCS introduced employees reach out to senior mentors for guidance
The community has strong gender diversity,
a Global Guideline on Remote Working to enable on career paths, and have face to face dialogues
with 24% women.
smooth transition into a hybrid work model aligned about their role and career.
•
India Freshers Training: Over 100,000 trainees with Vision 25x25.
Mentoring – TCS is promoting a culture of
were onboarded during the year, the highest TCS was one of the earliest globally to have a mentoring and coaching through systemic
number ever. In addition to the Virtual documented policy on vaccination and a guideline intervention programs, with over 37,000 mentors
Xplore foundational training program, fresher for quarantine leave. Thirty new HR policies including over 1,500 Gold and Silver certified
training was further intensified with 47 digital were created in the areas of health and safety, mentors. Over 10,000 leaders are part of the 360O
technology certifications, daily webinars, weekly compensation and benefits, mobility, leave, inclusive feedback process.
online assessments, and gamified hackathons. performance management, working hours and
Over 200 webinars and post-offer engagement Talent Review – TCS’ program to create and sustain
workplace conduct in response to statutory
sessions were conducted. a healthy leadership pipeline. It enables leaders
amendments, business environment and changing
to share their career aspirations and preferences
workforce needs.
Key Metrics: of mobility, followed by an assessment of their
Other policies of interest like the TCS Global Policy leadership attributes.
•
TCSers invested 121 hours of learning on
– Whistle Blower and Statement on Modern Slavery
average during the year. Exciting Opportunities – Internal platform to publish
Act were revisited, along with 118 other policies
niche and critical requirements to the leadership and
•
3.5 million digital competencies acquired; over to ensure that TCS upholds the highest standards
high potential communities, thereby facilitating talent
171,000 employees deep skilled. of transparency and accountability towards all
mobility. This embodies the company’s philosophy
stakeholders.
•
Every hour, TCS clocked 8,400 course of giving the first right of refusal for all leadership
completions; 3,000 competencies acquired. Talent Transformation positions to internal candidates, thereby enabling
•
One hands-on learning exercise completed better leadership development and building strong
TCS has multiple initiatives to help employees grow
every 8 seconds. organizational loyalty.
in their careers:
•
Over 160,000 G&T-ready and 20,000 G&T Competitive Compensation
Xcelerate - Integrated platform to capture associates’
leaders groomed across all the segments to take aspirations and map them to future opportunities. TCS’ business model depends on its ability to attract
up G&T opportunities. Over 60% of TCSers have shared their aspirations and retain talent in the highly competitive, global
Integrated Annual Report 2021-22 Management Discussion and Analysis | 114
212 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
213 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The discussions in this section relate to the consolidated, Rupee-denominated financial results pertaining to the year that ended March 31, 2022. The financial statements
of Tata Consultancy Services Limited and its subsidiaries (collectively referred to as ‘TCS’ or ‘the Company’) are prepared in accordance with the Indian Accounting Standards
(referred to as ‘Ind AS’) prescribed under section 133 of the Companies Act, 2013, read with the Companies (Indian Accounting Standards) Rules, as amended from time to
time. Significant accounting policies used in the preparation of the financial statements are disclosed in the notes to the consolidated financial statements.
The following table gives an overview of the consolidated financial results of the company:
(` crore)
FY 2022 FY 2021 Adjusted* FY 2021 Reported
Revenue % of Revenue % Growth Revenue % of Revenue Revenue % of Revenue
Revenue from operations 191,754 100.0 16.8 164,177 100.0 164,177 100.0
Earnings before interest, tax, depreciation and amortization (EBITDA) (before other 53,057 27.7 14.0* 46,546 28.4 45,328 27.6
income)
Profit Before Tax (PBT) 51,687 27.0 14.9* 44,978 27.4 43,760 26.7
Profit after tax attributable to shareholders of the company 38,327 20.0 14.8* 33,388 20.3 32,430 19.8
Earnings per share (in `) 103.62 16.1* 89.27 86.71
* Excludes provision towards legal claim
On a reported basis, TCS’ revenue grew 16.8% in FY 2022, compared to 4.6% in the prior year, due to accelerated spending on digital transformation initiatives, cloud
adoption and increased outsourcing.
Average currency exchange rates during FY 2022 for the three major currencies are given below:
Currency Weightage (%) FY 2022 FY 2021 % Change YoY
` `
USD 53.0 74.61 74.06 0.7
GBP 13.6 101.50 97.32 4.3
EUR 11.8 86.36 86.69 (0.4)
214 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Movements in currency exchange rates through the year resulted in a positive impact of 1.4% on the reported revenue. The constant currency revenue growth for the year,
which is the reported revenue growth stripped of the currency impact, was 15.4%.
Others
7.8% Others
Life Sciences
10.8%
and Healthcare
10.7% India
Banking, 5.1%
Financial Services
Manufacturing and Insurance
9.7% 39.2%
Americas
52.2%
Europe
31.9%
Communication,
Media and
Technology Retail and
16.6% Consumer
Business
16.0%
215 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Segment revenues, year on year growth, a brief commentary and segment margins are provided below:
Industry Vertical Segment Revenue YoY Key Spending Areas Segment Margin
FY 2022 Revenue FY 2022
(FY 2021) Growth (FY 2021)
` crore % %
Banking, Financial Services and 75,126 14.5 •
Customer journey transformation, ecosystem strategies for new 26.9
Insurance (65,634) products and services, fintech adoption. (28.5)
•
Sustainability and climate change initiatives.
•
Regulatory: New credit risk and operational risk mandates, controls
management, consent order management and strategic framework
for risk and finance management.
•
Technology: Cloud adoption, cyber security, IT estate rationalization,
core platform simplification, agile and DevOps adoption.
Communication, Media and 31,874 17.7 • 5G and fiber rollout, network virtualization.
29.9
Technology (27,077) (29.6)
• Data and analytics, cloud enablement, product and platform
engineering.
216 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Industry Vertical Segment Revenue YoY Key Spending Areas Segment Margin
FY 2022 Revenue FY 2022
(FY 2021) Growth (FY 2021)
` crore % %
Retail and Consumer Business 30,715 20.0 •
Seamless and Unified Customer experience across channels, hyper 27.8
(25,589) personalization, last-mile delivery, marketplace, payments. (27.9)
•
Supply chain transformation for speed and visibility.
•
Employee experience, automation, application and data
modernization, cloud migration, cost optimization.
Manufacturing 18,610 16.7 •
IT infrastructure modernization, cloud enablement, cybersecurity. 30.1
(15,950) (28.1)
•
Plant safety, remote asset management, energy efficiency and
decarbonization.
•
Supply chain resilience, process resilience.
•
Utilities invested in connected ecosystems, smart grids and front-end
digital investments to enhance customer experience.
Life Sciences and Healthcare 20,462 20.6 •
COVID-19 initiatives, connected labs, clinical trials, connected 30.0
(16,968) instruments, digital surgery and health. (31.0)
Others 14,967 15.5 •
Digital marketing and analytics, mergers, acquisitions and divestitures, 20.6
(12,959) digital workplace transformation, ERP modernization, cloud (22.9)
transformation, intelligent automation, data democratization, analytics
and insights, cyber security.
217 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Business Outlook Sustainability: New products and services continue to challenge businesses in every possible
aligned to the sustainability / SDG agenda, way amplifying existing risks. Not only are the nature
Global growth is expected to moderate from 6.1% in new systems to measure, track and reduce of risks evolving, but the speed of risk is increasing
2021 to 3.6 percent in 20227, driven by withdrawal GHG emissions across the value chain with faster time to impact. Geo-political situations
of monetary accommodation in major economies, towards Net Zero goals. like the Russia Ukraine war have further forced
continued supply side shortages and economic global businesses to revisit their operations, delivery,
damage from the war in Ukraine. While enterprise Others: Employee experience; B2B2C / supply chains and contractual aspects. Operating in
spending on technology is expected to go up, growth D2C; M&A; supply chain modernization an uncertain and ever-changing environment, TCS’
is expected to moderate year on year at an industry for better visibility, agility and resilience; global operations bring in considerable complexities
level, leaving space for outperformance through purpose-driven, collaborative ecosystems and TCS’ robust enterprise risk management
market share gains and strong deal wins. Key themes to launch new offerings and new business framework aids in ensuring the strategic
expected to drive client spending, and continued models; smart manufacturing with greater objectives are achieved. This framework enables
business momentum for the company in FY 2023, automation, digital twins and predictive risk identification, risk assessment, risk response
include: maintenance; industry transformation. planning and actions, risk monitoring and overall risk
governance. Key Risk Indicators are used to identify
G&T Themes: Technology: Cloud migration; digital workplace; and assess risks. The digital platform for integrated
data estate and application modernization; cyber risk management provides an enterprise-wide view
Customer Experience: Continued focus security; ERP modernization; low-code, no-code of risks covering strategic, operational, compliance,
on strengthening and deepening customer adoption; 5G/Edge adoption. financial and catastrophic risks, providing a holistic
relationships through digital channels, approach towards informed decision making. Risks
reimagination of omnichannel journeys, Operations: AI/ML-led transformation of IT / are assessed and managed at various levels with a
immersive device-agnostic experiences business operations for greater resilience and top-down and bottom-up approach covering the
using XR / Metaverse, and hyper- leaner operating models; managed services enterprise, the business units, the geographies, the
personalization. models. functions, the customer relationships and projects.
Product Innovation: Accelerated spending Enterprise Risk Management
on servitization to provide a connected
experience and enable new business While the world and businesses are recovering
models. from the impact of the COVID-19 pandemic of
the last two years, new external and internal risks
7
World Economic Outlook, IMF, April 2022
Integrated Annual Report 2021-22 Management Discussion and Analysis | 120
218 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Listed below are some of the key risks, anticipated impact on the company and mitigation strategies.
Additionally, there could be higher risk to service • Proactively investing in infrastructure and resourcing to satisfy anticipated customer
delivery, business continuity, cybersecurity, sanctions demand for flexible products and platforms based solution offerings and subscription-
compliance and human rights risks in geo-politically based services to gain market share and new clients and markets.
sensitive zones.
• More long-term contracting models.
219 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• The COVID-19 Apex committee at Enterprise level continues to monitor the residual
risks and coordinate global efforts required, based on frequent risk assessments.
• Regular coordination with key suppliers for expeditious provisioning of assets critical
for business services.
220 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• Revised Business Continuity plans which are benchmarked against ISO 22301 in
place, for hybrid mode of working and to address any future waves of the pandemic.
• Remote working practices for managers and employees integrated into the Location
Independent Agile delivery method, to ensure effectiveness and productivity.
• Monitor changes in regulations related to the impact due to pandemic and align
internal policies accordingly.
Talent risk due to The company’s ability to attract, develop, motivate, and • Commitment to organic talent development, best in class learning and development,
huge demand for retain talent is critical to business success. Increase linkage of career growth to learning, and preference to internal talent for new
talent globally and in attrition can impact TCS’ ability to deliver existing leadership positions, all incentivize planning of longer-term careers in TCS.
attrition business engagements and grow.
• Focused tactical initiatives to retain talent using proactive as well as reactive
Inability to attract experienced professionals with initiatives; increased employee engagement.
niche digital skills from the market, can also impact TCS’
ability to grow. • Leveraging top employer brand and social networking sites and talent sourcing
channels to tap into the passive pool.
• Reducing talent acquisition cycle time to improve joining rates through innovative
practices.
221 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
222 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
There is also increased focus on vendor consolidation • Thought leadership by propagating the Business 4.0 framework leveraging the
and corporate restructuring and mergers and Machine First Delivery Model (MFDMTM). Develop industry-specific best practices and
acquisitions in some customer industries. Artificial Intelligence led products to enable customers derive greater business value
and discover opportunities to transform and grow their businesses.
223 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
224 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Enterprises are increasing their investments in • Close collaboration with Computer Emergency Response Team (CERT) and other
building cyber resilience to be able to detect and foil private Cyber Intelligence agencies, and enhanced awareness of emerging cyber
intrusion attempts, and limit the impact. This presents threats.
an opportunity to expand customer relationships and
become the preferred cyber security partner. • Enterprise-wide training and awareness programs on Information Security including
the extensively used enterprise-wide communication and collaboration platforms
accessed through mobile or desktop channels.
• Strict access controls including non-persistent passwords (OTP) for secure access to
enterprise applications/network. Special handling of privileged administrator accounts.
Rigorous access management on all Cloud deployments.
• Encryption of data, data back-up and recovery mechanisms for ensuring business
continuity.
• Ability to isolate TCS enterprise network from client network and defined escalation
mechanisms to handle security incidents in client environment.
225 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Market opportunity
• Investments in building local threat management centers across the world, and the
launch of new services and solutions including the Cyber Defense Suite, are helping
TCS gain traction in this rapidly growing opportunity.
Non-compliance As a global organization, the company has to comply • Deployment of a comprehensive global compliance management framework that
to complex and with a complex regulatory landscape across multiple enables tracking of changes to applicable laws and regulations across various
changing global jurisdictions, covering areas such as Employment and jurisdictions, including new countries of operations and functional areas.
regulations Labour, Immigration, Taxation, Foreign Exchange and
Export Control, Sanctions, Environment, Health and • Operationalizing regulatory requirements through business policies and processes.
Safety, Anti-Bribery and Anti-Corruption, Data Privacy
and so on. • Clear accountability for compliance obligations and digitized tracking of such activities
with evidence and verification.
The laws and regulations are continuously evolving,
increasing in number and complexity. This has resulted • Periodic regulatory compliance certification, which is fully digitized enables
in greater compliance risk and cost of compliance for self-governance and covers compliance across all the locations of the company.
the company.
• Adequate and effective internal controls to comply with regulations and to keep a
The fast pace of changes in the regulatory check on unlawful and fraudulent activities and internal audits to provide assurance.
environment requires quick understanding of their
• Strong focus on fostering ethical and compliance culture; Awareness through
implications and adaptation in business operations.
web-based compliance training courses for all staff and regular notifications/alerts
Failure to comply could result in penalties, reputational
on regulatory changes communicated to stakeholders.
damage and criminal prosecution.
• Strong governance at board, executive and management level through compliance
committees and compliance working groups.
226 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• IP Governance program that ensures that there is right access and right use of TCS
IP, customer IP, partner IP, and third-party IP in service and partner engagements.
227 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
9
GRI 201-2
Integrated Annual Report 2021-22 Management Discussion and Analysis | 130
228 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• Additionally, TCS products and solutions such as TCS Clever Energy™, Envirozone™,
ESG integration Solution, help customers accelerate their sustainability journeys.
229 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Internal Financial Control Systems and their of power with authority limits for approving international practice, the conduct of internal audit is
Adequacy contracts as well as expenditure. Processes for oriented towards the review of internal controls and
formulating and reviewing annual and long-term risks in the company’s operations such as software
TCS has aligned its current systems of internal business plans have been laid down. TCS uses a delivery, accounting and finance, procurement,
financial control with the requirement of Companies state-of-the-art enterprise resource planning (ERP) employee engagement, travel, insurance, IT
Act 2013, on the lines of the globally accepted system that connects all parts of the organization, processes, including most of the subsidiaries and
risk-based framework issued by the Committee of to record data for accounting, consolidation and foreign branches.
Sponsoring Organizations (COSO) of the Treadway management information purposes. It has continued
Commission. The Internal Control – Integrated its efforts to align all its processes and controls with TCS also undergoes periodic audit by specialized
Framework (the 2013 framework) is intended global best practices. third party consultants and professionals for business
to increase transparency and accountability specific compliances such as quality management,
in an organization’s process of designing and TCS management assessed the effectiveness service management, information security, etc.
implementing a system of internal control. The of the company’s internal control over financial The audit committee reviews reports submitted by
framework requires a company to identify and reporting (as defined in Regulation 17 of SEBI LODR the management and audit reports submitted by
analyze risks and manage appropriate responses. The Regulations 2015) as of March 31, 2022. internal auditors and statutory auditors. Suggestions
company has successfully laid down the framework for improvement are considered and the audit
and ensured its effectiveness. B S R & Co. LLP, the statutory auditors of TCS have committee follows up on corrective action. The
audited the financial statements included in this audit committee also meets TCS’ statutory auditors
TCS’ internal controls are commensurate with its annual report and have issued an attestation report to ascertain, inter alia, their views on the adequacy
size and the nature of its operations. These have on the company’s internal control over financial of internal control systems and keeps the board
been designed to provide reasonable assurance reporting (as defined in section 143 of Companies of directors informed of its major observations
with regard to recording and providing reliable Act 2013). periodically.
financial and operational information, complying
with applicable statutes, safeguarding assets from TCS has appointed Ernst & Young LLP to oversee Based on its evaluation (as defined in section 177
unauthorized use, executing transactions with and carry out internal audit of its activities. The audit of Companies Act 2013 and Regulation 18 of SEBI
proper authorization and ensuring compliance with is based on an internal audit plan, which is reviewed LODR Regulations 2015), TCS’ audit committee
corporate policies. TCS has a well-defined delegation each year in consultation with the statutory auditors has concluded that, as of March 31, 2022, the
and approved by the audit committee. In line with company’s internal financial controls were adequate
and operating effectively.
230 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
231 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Total invested funds include `1,722 crore and `1,306 crore for FY 2022 and FY 2021, respectively, pertaining to trusts and TCS Foundation held for specified purposes.
232 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Unit FY 2022 FY 2021* FY 2021 FY 2020 FY 2019 FY 2018 FY 2017 FY 2016 FY 2015# FY 2015 FY 2014 FY 2013
Ratios - Financial Performance
Employee Cost / Total Revenue % 56.1 55.9 55.9 54.8 53.4 53.9 52.2 50.9 51.0 53.8 49.5 50.7
Other Operating Cost / Total Revenue % 16.2 15.7 16.5 18.4 19.6 19.7 20.4 20.9 20.4 20.3 19.8 20.7
Total cost (excluding interest & depreciation) / % 72.3 71.6 72.4 73.2 73.0 73.6 72.6 71.8 71.4 74.1 69.3 71.4
Total Revenue
EBITDA (Before Other Income) / Total Revenue % 27.7 28.4 27.6 26.8 27.0 26.4 27.4 28.2 28.6 25.9 30.7 28.6
Profit Before Tax / Total Revenue % 27.0 27.4 26.7 26.9 28.4 27.7 29.3 29.3 30.0 27.3 31.1 28.7
Tax / Total Revenue % 6.9 7.0 6.8 6.2 6.8 6.7 6.9 6.9 7.2 6.6 7.4 6.4
Effective Tax Rate - Tax / PBT % 25.6 25.5 25.6 23.2 24.1 24.1 23.6 23.6 23.5 23.7 23.9 22.2
Profit After Tax / Total Revenue % 20.0 20.3 19.8 20.6 21.5 21.0 22.3 22.3 23.2 21.0 23.4 22.1
Ratios - Growth
Total Revenue % 16.8 4.6 4.6 7.2 19.0 4.4 8.6 14.8 15.7 15.7 29.9 28.8
EBITDA (Before Other Income) % 14.0 10.5 7.6 6.6 21.5 0.6 5.3 25.3 7.8 (2.7) 39.4 25.0
Profit After Tax % 14.8 3.2 0.3 2.8 21.9 (1.8) 8.3 22.3 14.3 3.6 37.7 33.6
Ratios - Balance Sheet
Debt (excluding lease liabilities) - Equity Ratio Times - - - - - 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Current Ratio Times 2.6 3.0 2.9 3.3 4.2 4.6 5.5 4.1 3.9 2.4 2.7 2.7
Days Sales Outstanding (DSO) in ` terms Days 65 67 67 71 68 74 70 81 79 79 81 82
Days Sales Outstanding (DSO) in $ terms Days 64 68 68 67 69 74 73 80 78 78 82 82
233 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Unit FY 2022 FY 2021* FY 2021 FY 2020 FY 2019 FY 2018 FY 2017 FY 2016 FY 2015# FY 2015 FY 2014 FY 2013
Invested Funds / Capital Employed % 57.4 52.6 53.1 47.7 55.2 55.6 55.8 45.8 42.3 43.9 44.0 37.2
Capital Expenditure / Total Revenue % 1.5 1.9 1.9 2.0 1.5 1.5 1.7 1.8 3.1 3.1 3.8 4.2
Operating Cash Flows / Total Revenue % 20.8 23.6 23.6 20.6 19.5 20.4 21.4 17.6 20.5 20.5 18.0 18.4
Free Cash Flow / Operating Cash Flow Ratio % 92.6 91.9 91.9 90.5 92.5 92.8 92.3 89.7 84.8 84.8 78.9 77.3
Depreciation of Property, Plant and Equipment % 9.1 8.7 8.7 8.6 8.5 9.1 9.5 10.0 11.7 11.7 10.6 10.2
(PPE) / Average Gross Block of PPE
Ratios - Per Share
EPS - adjusted for Bonus ` 103.62 89.27 86.71 86.19 83.05 67.10 66.71 61.59 55.94 50.68 48.84 35.50
Price Earning Ratio, end of year Times 36.1 35.6 36.6 21.2 24.1 21.2 18.2 20.4 22.8 25.1 21.8 22.1
Dividend Per Share ` 43.00 38.00 38.00 73.00 30.00 50.00 47.00 43.50 79.00 79.00 32.00 22.00
Dividend Per Share - adjusted for Bonus ` 43.00 38.00 38.00 73.00 30.00 25.00 23.50 21.75 39.50 39.50 16.00 11.00
Market Capitalisation / Total Revenue Times 7.1 7.2 7.2 4.4 5.1 4.4 4.1 4.6 5.3 5.3 5.1 4.9
234 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Corporate I. Company’s Philosophy on Corporate In addition, the Company has adopted a Code of
Governance Governance Conduct for its non-executive directors which
Report Effective corporate governance practices
includes Code of Conduct for Independent
Directors that suitably incorporates the duties
constitute the strong foundation on which of independent directors as laid down in the
successful commercial enterprises are built to Companies Act, 2013 (“the Act”).
last. The Company’s philosophy on corporate
governance oversees business strategies and The Company’s corporate governance
ensures fiscal accountability, ethical corporate philosophy has been further strengthened
behaviour and fairness to all stakeholders through the Tata Business Excellence Model,
comprising regulators, employees, customers, the TCS Code of Conduct for Prevention of
vendors, investors and the society at large. Insider Trading and the Code of Corporate
Disclosure Practices (“Insider Trading Code”).
Strong leadership and effective corporate The Company has in place an Information
governance practices have been the Company’s Security Policy that ensures proper utilization of
hallmark inherited from the Tata culture and IT resources.
ethos. The Company is in compliance with the
requirements stipulated under Regulation 17
The Company follows the Tata Group philosophy
to 27 read with Schedule V and clauses (b) to (i)
of building sustainable businesses that are
and (t) of sub-regulation (2) of Regulation 46 of
rooted in the community and demonstrate care
Securities and Exchange Board of India (Listing
for the environment. Being a part of the
Obligations and Disclosure Requirements)
Tata Group, which epitomizes sustainability,
Regulations, 2015 (“SEBI Listing Regulations”),
TCS has inherited a strong legacy of fair and
as applicable, with regard to corporate
transparent ethical governance, as embodied in
governance.
the Tata Code of Conduct (TCoC).
The details of TCS’ board structure and
The Company has adopted a Code of Conduct the various committees that constitute the
for its employees including the Managing governance structure1 of the organization are
Director and the Executive Directors. covered in detail in this report.
1
GRI 2-9
Integrated Annual Report 2021-22 Corporate Governance Report | 137
235 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The various material aspects of corporate governance and TCS’ approach to them Material Topic TCS’ Approach
are discussed in the table below: 2
Board effectiveness is further improved by ensuring that none of the
directors holds directorships in more than seven listed entities, and
Material Topic TCS’ Approach none of the executive directors serve as an independent director on
Board Board effectiveness is enhanced by setting a high bar in selecting the Boards of more than three listed entities.
effectiveness, the right mix of individuals to serve on the Board, with the right
TCS’ governance philosophy around minority shareholders’ interests
independence qualifications, expertise and experience, who can collectively
is guided by the TCoC which emphasizes fairness and transparency to
and protection serve the best interests of all stakeholders, maintain board and
all stakeholders. Further a qualified, diverse and independent Board
of minority management accountability and drive corporate ethics, values and
ensures that minority shareholders’ interests are protected.
shareholders’ sustainability. Profiles of Board members are available at
interests https://www.tcs.com/ir-corporate-governance TCS strives to reduce information asymmetry through transparency,
extensive disclosures and detailed commentary of the demand
For greater diversity of opinions and perspectives within the Board,
environment and the state of the business, and material
the Nomination and Remuneration Committee2 has fostered diversity
developments. The Company provides a variety of channels including
in terms of backgrounds, areas of expertise and:
a structured global investor outreach program, through which
• Gender: 2 of the 9 (22.2 percent) members are women. minority shareholders can interact with the management or the
Board.
• ationality: 3 nationalities represented – Indian, American and
N
Danish. Shareholders can communicate concerns and grievances to the
Company Secretary’s office through a well-publicized channel, where
• Industry: Technology, Banking, Energy, Transportation and complaints are tracked to closure. The Stakeholders’ Relationship
Academia. Committee oversees the redressal of these complaints.
TCS’ policy on Appointment of Directors and Board Diversity can be
found at https://on.tcs.com/appointment-BoD.
2
GRI 2-10
Integrated Annual Report 2021-22 Corporate Governance Report | 138
236 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
34 5 6
237 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
7 8
238 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Material Topic TCS’ Approach • who are the Executive Directors serves as independent directors in
more than three listed entities.
Succession TCS’ philosophy of empowering employees, its industry-leading
planning talent retention, and a decentralized organization structure that
Necessary disclosures regarding Committee positions in other public
devolves executive decision-making across over 150 business units
companies as on March 31, 2022 have been made by the Directors.
have resulted in a large and deep bench of leadership talent that
enables robust succession planning and continuity and consistency in None of the Directors is related to each other except N Ganapathy
strategy. Succession planning for the top two leadership positions in Subramaniam and N Chandrasekaran.
each business unit is reviewed by senior management.
Additionally, heads of business units carry out succession planning for iii. Independent Directors are non-executive directors as defined under
key functions within their units. Regulation 16(1)(b) of the SEBI Listing Regulations and Section 149(6)
of the Act along with rules framed thereunder. In terms of Regulation
Succession planning at senior management levels is reviewed by the
25(8) of SEBI Listing Regulations, they have confirmed that they are not
Board. Business or unit heads are invited to present on specific topics
at Board meetings from time to time, offering an opportunity to the
aware of any circumstance or situation which exists or may be reasonably
directors to assess their values, competencies, and capabilities. anticipated that could impair or impact their ability to discharge their
duties. Based on the declarations received from the Independent
II. Board of Directors Directors, the Board of Directors has confirmed that they meet the
criteria of independence as mentioned under Section 149(6) of the Act
i. As on March 31, 2022, the Company has nine Directors. Of the nine and Regulation 16(1)(b) of the SEBI Listing Regulations and that they are
Directors, seven (i.e. 77.8 percent) are Non-Executive Directors out of independent of the management. Further, the Independent Directors
which five (i.e. 55.6 percent) are Independent Directors including women have included their names in the data bank of Independent Directors
directors. The composition of the Board is in conformity with Regulation maintained with the Indian Institute of Corporate Affairs in terms of
17 of the SEBI Listing Regulations read with Section 149 and 152 of the Section 150 of the Act read with Rule 6 of the Companies (Appointment
Act. and Qualification of Directors) Rules, 2014.
ii. None of the Directors on the Board: iv. Five Board Meetings were held during the year under review and the gap
between two meetings did not exceed one hundred and twenty days.
• holds directorships in more than ten public companies; The said meetings were held on:
• serves as Director or as independent directors in more than seven April 12, 2021; July 8, 2021; October 8, 2021; January 12, 2022 and
listed entities; and March 10, 2022. The necessary quorum was present for all the meetings.
239 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
v. The names and categories of the directors on the Board, their attendance at Board Meetings held during the year under review and at the last Annual General
Meeting (“AGM”), name of other listed entities in which the Director is a director and the number of Directorships and Committee Chairmanships/Memberships
held by them in other public limited companies as on March 31, 2022 are given herein below. Other directorships do not include directorships of private limited
companies, foreign companies and companies registered under Section 8 of the Act. Further, none of them is a member of more than ten committees or
chairman of more than five committees across all the public limited companies in which he/she is a director. For the purpose of determination of limit of the Board
Committees, chairpersonship and membership of the Audit Committee and Stakeholders’ Relationship Committee has been considered as per Regulation 26(1)(b)
of SEBI Listing Regulations.
Name of the Director and Category Number of Whether Number of Directorships Number of Committee Directorship in other listed entity
DIN Board Meetings attended last in other Public positions held in other Public (Category of Directorship)
attended during AGM held on Companies Companies
the FY 2022 June 10, 2021 Chairman Member Chairman Member
N Chandrasekaran Non- 5 Yes 7 - - - 1. Tata Steel Limited @
(Chairman) Independent, 2. Tata Motors Limited@
DIN 00121863 Non-Executive 3. Tata Consumer Products Limited
(Formerly known as Tata Global
Beverages Limited) @
4. The Tata Power Company Limited @
5. The Indian Hotels Company Limited @
6. Tata Chemicals Limited @
Rajesh Gopinathan Non- 5 Yes - - - - -
(Chief Executive Officer and Independent,
Managing Director) Executive
DIN 06365813
N Ganapathy Subramaniam Non- 5 Yes 1 2 - - 1. Tata Elxsi Limited @
(Chief Operating Officer Independent, 2. Tata Communications Limited @
and Executive Director) Executive 3. Tejas Networks Limited @
DIN 07006215
240 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Name of the Director and Category Number of Whether Number of Directorships Number of Committee Directorship in other listed entity
DIN Board Meetings attended last in other Public positions held in other Public (Category of Directorship)
attended during AGM held on Companies Companies
the FY 2022 June 10, 2021 Chairman Member Chairman Member
O P Bhatt Independent, 5 Yes - 4 2 5 1. Hindustan Unilever Limited #
DIN 00548091 Non-Executive 2. Tata Steel Limited #
3. Tata Motors Limited #
4. Aadhar Housing Finance Limited
(Debt Listed) #
Aarthi Subramanian Non- 5 Yes 2 5 1 3 Tata Capital Limited (Debt Listed) @
DIN 07121802 Independent,
Non-Executive
Dr Pradeep Kumar Khosla Independent, 5 Yes - - - - -
DIN 03611983 Non-Executive
Due to the exceptional circumstances caused by the COVID-19 pandemic and consequent relaxations granted by MCA and SEBI, all Board meetings in FY 2022 were held
through video conferencing.
Integrated Annual Report 2021-22 Corporate Governance Report | 143
241 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
vi. During FY 2022, information as mentioned in Part A of Schedule II of x. The Board has identified the following skills/expertise/competencies
the SEBI Listing Regulations, has been placed before the Board for its fundamental for the effective functioning of the Company which are
consideration. currently available with the Board:
vii. During FY 2022, one meeting of the Independent Directors was held Global Business Understanding, of global business dynamics, across
on April 8, 2021. The Independent Directors, inter-alia, reviewed the various geographical markets, industry verticals and
performance of Non-Independent Directors, Board as a whole and regulatory jurisdictions.
Chairman of the Company, taking into account the views of Executive Strategy and Planning Appreciation of long-term trends, strategic choices and
Directors and Non-Executive Directors. experience in guiding and leading management teams
to make decisions in uncertain environments.
viii. The Board periodically reviews the compliance reports of all laws
Governance Experience in developing governance practices, serving
applicable to the Company.
the best interests of all stakeholders, maintaining
board and management accountability, building long-
ix. Details of equity shares of the Company held by the Directors as on
term effective stakeholder engagements and driving
March 31, 2022 are given below: corporate ethics and values.
Name Category Number of The eligibility of a person to be appointed as a Director of the Company
equity shares is dependent on whether the person possesses the requisite skill sets
N Chandrasekaran Non-Independent, Non-Executive 1,77,056 identified by the Board as above and whether the person is a proven
Aarthi Subramanian Non-Independent, Non-Executive 5,600
leader in running a business that is relevant to the Company’s business or
is a proven academician in the field relevant to the Company’s business.
Rajesh Gopinathan Non-Independent, Executive 2,760 Being an IT service provider, the Company’s business runs across different
N Ganapathy Subramaniam Non-Independent, Executive 1,97,760 industry verticals, geographical markets and is global in nature. The
Keki Mistry* Independent, Non-Executive 4,150 Directors so appointed are drawn from diverse backgrounds and possess
special skills with regard to the industries/fields from where they come.
*includes shares held jointly with relative
242 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
i. There are six Board Committees as on March 31, 2022, details of which are as follows:
Name of the Extract of terms of reference Category and composition Other details
Committee
Audit Committee Committee is constituted in line with the provisions of Name Category • our meetings of the Audit Committee were
F
Regulation 18 of SEBI Listing Regulations and held during the year under review and the gap
Keki Mistry (Chairman) Independent, Non-Executive
Section 177 of the Act. between two meetings did not exceed
O P Bhatt Independent, Non-Executive one hundred and twenty days.
• Oversight of financial reporting process. Aarthi Subramanian Non-Independent,
• ommittee invites such of the executives as it
C
Non- Executive
• eviewing with the management, the annual
R considers appropriate, representatives of the
financial statements and auditors’ report thereon Dr Pradeep Kumar Khosla Independent, Non-Executive statutory auditors and internal auditors, to be
before submission to the Board for approval. Hanne Sorensen Independent, Non-Executive present at its meetings.
243 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Name of the Extract of terms of reference Category and composition Other details
Committee
Nomination and Committee is constituted in line with the provisions of Name Category • wo NRC meetings were held during the year
T
Remuneration Regulation 19 of SEBI Listing Regulations and under review.
O P Bhatt (Chairman) Independent,
Committee Section 178 of the Act.
Non-Executive
(“NRC”) • he Company does not have any Employee
T
• ecommend to the Board the setup and
R
N Chandrasekaran Non-Independent, Stock Option Scheme.
composition of the Board and its Committees.
Non-Executive
• ecommend to the Board the appointment/
R • etails of Performance Evaluation Criteria and
D
Hanne Sorensen Independent,
re-appointment of Directors and Key Managerial Remuneration Policy are provided at
Non-Executive
Personnel. serial no. III (iii) below.
Aarthi Subramanian* Non-Independent,
• upport the Board and Independent Directors in
S
Non-Executive • he previous AGM of the Company was held
T
evaluation of the performance of the Board,
its Committees and individual Directors. *Ceased to be a member of the Committee on June 10, 2021 and was attended by
w.e.f. October 8, 2021. O P Bhatt, Chairman of the NRC.
• ecommend to the Board the Remuneration
R
Policy for Directors, executive team or
Key Managerial Personnel as well as the rest of
employees.
• Oversee familiarization programs for Directors.
Stakeholders’ Committee is constituted in line with the provisions of Name Category • wo meetings of the SRC were held during the
T
Relationship Regulation 20 of SEBI Listing Regulations and year under review.
Dr Pradeep Kumar Khosla Independent,
Committee Section 178 of the Act.
(Chairman) Non-Executive
(“SRC”) • etails of Investor complaints and Compliance
D
• onsider and resolve the grievances of security
C
Rajesh Gopinathan Non-Independent, Officer are provided at serial no. III (ii) below.
holders.
Executive
• onsider and approve issue of share certificates,
C • he previous AGM of the Company was held
T
Keki Mistry Independent,
transfer and transmission of securities, etc. on June 10, 2021 and was attended by
Non-Executive
• eview activities with regard to the Health Safety
R Dr Pradeep Kumar Khosla, Chairman of the
and Sustainability initiatives of the Company. SRC.
244 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Name of the Extract of terms of reference Category and composition Other details
Committee
Corporate Social Committee is constituted in line with the provisions of Name Category • hree meetings of the CSR Committee were
T
Responsibility Section 135 of the Act. held during the year under review.
N Chandrasekaran Non-Independent,
(“CSR”)
• ormulate and recommend to the Board, a CSR
F (Chairman) Non-Executive
Committee • hree Board meetings of TCS Foundation,
T
Policy indicating the activities to be undertaken by O P Bhatt Independent, a Section 8 company which was incorporated
the Company as specified in Schedule VII to the Non-Executive with sole objective of carrying on CSR activities
Act. of the Company were held during the year.
N Ganapathy Subramaniam Non-Independent,
• ecommend the amount of expenditure to be
R Executive
incurred on the activities mentioned in the CSR
Policy.
245 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Name of the Extract of terms of reference Category and composition Other details
Committee
Executive Detailed review of the following matters which form Name Category The said matters were discussed in various Board
Committee part of terms of Executive Committee, were presented meetings held during the year under review in the
N Chandrasekaran Non-Independent,
to the Board: presence of the Executive Committee Members with
(Chairman) Non-Executive
the intent to avail expertise of all Board members.
• Business and strategy review; Rajesh Gopinathan Non-Independent,
• Long-term financial projections and cash flows; Executive
b. Details of investor complaints received and redressed during FY 2022 are as follows:
Opening balance Received during the year Resolved during the year Closing balance
- 87 87 -
246 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
iii. Nomination and Remuneration The remuneration policy supports such the Act, based on the Board evaluation
Committee-other details mobility through pay models that are process considering the criteria such as
compliant to local regulations. In each the performance of the Company as well
Performance Evaluation Criteria for country where the Company operates, as that of the Managing Director and each
Independent Directors: the remuneration structure is tailored to Executive Director.
the regulations, practices and benchmarks
The performance evaluation criteria for prevalent in the IT industry. The Company pays sitting fees of ` 30,000
independent directors is determined per meeting to its Non-Executive Directors
by the Nomination and Remuneration The Company pays remuneration by way of for attending meetings of the Board and
Committee. An indicative list of factors on salary, benefits, perquisites and allowances meetings of committees of the Board.
which evaluation was carried out includes (fixed component) and commission (variable The Company also pays commission to
participation and contribution by a director, component) to its Managing Director and the Non-Executive Directors within the
commitment, effective deployment the Executive Directors. Annual increments ceiling of 1 percent of the net profits of the
of knowledge and expertise, integrity are recommended by the Nomination and Company as computed under the applicable
and maintenance of confidentiality and Remuneration Committee within the salary provisions of the Act, with the approval
independence of behaviour and judgement. scale approved by the Board and Members of the Members. The said commission
and are effective April 1, each year. is decided each year by the Board of
Remuneration Policy9: Directors, on the recommendation of the
The Board of Directors, on the Nomination and Remuneration Committee
Remuneration policy of the Company is recommendation of the Nomination and and distributed amongst the
designed to create a high-performance Remuneration Committee, decides the Non-Executive Directors based on the
culture. It enables the Company to attract, commission payable to the Managing Board evaluation process, considering
retain and motivate employees to achieve Director and the Executive Directors criteria such as their attendance and
results. Our business model promotes out of the profits for the financial year contribution at the Board and Committee
customer centricity and requires employee and within the ceilings prescribed under meetings, as well as the time spent
mobility to address project needs.
9
GRI 2-19
247 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
on operational matters other than at meetings. The Company also b) Managing Director and Executive Director
reimburses the out-of-pocket expenses incurred by the Directors for (` lakh)
attending the meetings. The Remuneration policy is available on Name of Director Salary Benefits, Commission ESPS*
https://on.tcs.com/remuneration-policy. Perquisites
and Allowances
iv. Details of the Remuneration for the year ended March 31, 2022:
Rajesh Gopinathan 151.5 225.1 2,200.0 -
Chief Executive Officer and
a) Non-Executive Directors:
Managing Director
(` lakh) (appointed for a period of 5 years
Name Commission Sitting Fees w.e.f. February 21, 2017 to February
20, 2022 and re-appointed for a
N Chandrasekaran, Chairman@ - 3.0
further period of five years w.e.f.
O P Bhatt 250.0 4.5 February 21, 2022 to February 20,
Aarthi Subramanian@@ - 3.3 2027)
Dr Pradeep Kumar Khosla 225.0 3.6 N Ganapathy Subramaniam 144.3 224.6 1,700.0 -
Chief Operating Officer and
Hanne Sorensen 225.0 3.6 Executive Director
Keki Mistry 250.0 5.1 (appointed for a period of 5 years
w.e.f. February 21, 2017 to February
Don Callahan 225.0 4.5
20, 2022 and re-appointed for a
Total 1,175.0 27.6 further period from February 21,
2022 to May 19, 2024)
@ As a policy, N Chandrasekaran, Chairman, has abstained from
receiving commission from the Company. *Employee Stock Purchase Scheme
The above figures do not include provisions for encashable leave, gratuity and
@@ In line with the internal guidelines of the Company, no payment
premium paid for group health insurance, as separate actuarial valuation/premium
is made towards commission to the Non-Executive Directors of
paid are not available.
the Company, who are in full time employment with any other
Tata Company. Services of the Managing Director and Executive Director may be terminated by
either party, giving the other party six months’ notice or the Company paying
six months’ salary in lieu thereof. There is no separate provision for payment of
severance pay.
Integrated Annual Report 2021-22 Corporate Governance Report | 150
248 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
249 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
IV. General Body Meetings ii. Details of special resolution passed through
postal ballot, the persons who conducted
i. General Meeting the postal ballot exercise, details of the
voting pattern and procedure of postal
a. Annual General Meeting (“AGM”): ballot:
Financial Year Date Time Venue The Company had sought the approval
2019 June 13, 2019 Birla Matushri Sabhagar 19, Sir Vithaldas Thackersey of the shareholders by way of a Special
Marg, New Marine Lines, Mumbai – 400 020 Resolution through notice of postal ballot
3.30 p.m. dated January 12, 2022 for buyback of
2020 June 11, 2020 Meeting conducted through Video Conferencing (“VC”)/
its equity shares, which was duly passed
Other Audio Video Means (“OAVM”) pursuant to the
2021 June 10, 2021 and the results of which were
MCA Circular
announced on February 12, 2022.
b. Extraordinary General Meeting: P N Parikh (Membership No. FCS 327) of
Parikh & Associates, Practising Company
No extraordinary general meeting of the members was held during FY 2022. Secretaries, was appointed as the
Scrutinizer to scrutinize the postal ballot
c. Special resolution: process by voting through electronic
means only (remote e-voting) in a fair and
Special resolution for re-appointment of O P Bhatt as an Independent Director was passed at the transparent manner.
AGM held in 2019 and no special resolution was passed in the previous AGMs held in 2020 and
2021.
250 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Description of the Votes in favour of the resolution Votes against the resolution Invalid votes
Resolution
Number of Number of Percentage of Number of Number of Percentage of Total number of Total number
members voted valid votes cast total number of members valid votes cast total number of members whose of invalid votes
(Shares) valid votes cast voted (Shares) valid votes cast votes were cast (Shares)
declared invalid
Approval for Buyback 13,474 3,42,48,03,887 99.67 823 1,12,58,517 0.33 0 0
of Equity Shares
Procedure for postal ballot: The postal ballot was carried out as per the provisions of Sections 108 and 110 and other applicable provisions of the Act,
read with the Rules framed thereunder and read with the General Circular nos. 14/2020, 17/2020, 02/2021 and 21/2021 dated April 8, 2020, April 13, 2020,
January 13, 2021 and December 14, 2021 respectively issued by the Ministry of Corporate Affairs.
None of the businesses proposed to be transacted at the ensuing AGM requires passing of a special resolution through postal ballot.
V. A certificate has been received from Parikh & Associates, Practising Company Statutory Auditors of the Company. The particulars of payment of Statutory
Secretaries, that none of the Directors on the Board of the Company has Auditors’ fees, on consolidated basis for FY 2022 is given below:
been debarred or disqualified from being appointed or continuing as directors (` lakh)
of companies by the Securities and Exchange Board of India, Ministry of Particulars Amount
Corporate Affairs or any such statutory authority.
Services as statutory auditors (including quarterly audits) 910.1
VI. B S R & Co. LLP, Chartered Accountants Tax audit 66.9
(Firm Registration No. 101248W/W–100022) has been appointed as the Services for tax matters 21.5
Other matters 371.0
Reimbursement of out-of-pocket expenses 70.8
Total 1,440.3
251 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Board’s approved policy for related party transactions is uploaded on the
website of the Company.
Details of non-compliance by the Schedule V (C) 10(b) to the NIL
Company, penalty, strictures imposed on SEBI Listing Regulations
the Company by the stock exchange, or
Securities and Exchange Board of India
or any statutory authority on any matter
related to capital markets during the last
three financial years.
Whistle Blower Policy and Regulation 22 of SEBI Listing The Company has this Policy and has established the necessary vigil mechanism https://on.tcs.com/WhistleBP
Vigil Mechanism Regulations for directors and employees to report concerns about unethical behaviour.
No person has been denied access to the Chairman of the Audit Committee.
The said policy has been uploaded on the website of the Company.
Discretionary requirements Schedule II Part E of the SEBI • message from the Chief Executive Officer and Managing Director on the
A
Listing Regulations half-yearly financial performance of the Company including a summary of
the significant events in the six month period ended September 30, 2021
was sent to every member.
252 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Company does not have any material unlisted subsidiary company.
253 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
In addition, every second or third year, the accumulated surplus cash has been
returned to shareholders through a special dividend.
Terms of Appointment of Independent Regulation 46 of SEBI Listing Terms and conditions of appointment/re-appointment of Independent Directors https://on.tcs.com/ApptID
Directors Regulations and Section 149 are available on the Company’s website.
read with Schedule IV to the
Act
Familiarization Program Regulations 25(7) and 46 of Details of familiarization program imparted to Independent Directors are https://on.tcs.com/familiarization-
SEBI Listing Regulations available on the Company’s website. programme
Disclosure under the Sexual Harassment Section 134 of the The details have been disclosed in the Business Responsibility and Sustainability
of Women at Workplace (Prevention, Companies Act, 2013 read Report forming part of the Integrated Annual Report.
Prohibition and Redressal) Act, 2018 with Rule 8 of the Companies
(Accounts) Rules, 2014
The quarterly, half-yearly and annual financial results of the Company are published in leading newspapers in India which include The Indian Express, Financial Express,
Loksatta, Business Standard, The Hindu Business Line, Hindustan Times and Sandesh. The results are also displayed on the Company’s website www.tcs.com.
Statutory notices are published in The Free Press Journal, Business Standard and Navshakti. The Company also issues press releases from time to time. Financial Results,
Statutory Notices, Press Releases and Presentations made to the institutional investors/analysts after the declaration of the quarterly, half-yearly and annual results are
submitted to the National Stock Exchange of India Limited (NSE) and BSE Limited (BSE) as well as uploaded on the Company’s website. Frequently Asked Questions
(FAQs) giving details about the Company and its shares is uploaded on the Company’s website https://www.tcs.com/investor-relations. The Management Discussion and
Analysis Report is a part of the Integrated Annual Report.
254 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
As required under Regulation 36(3) of the SEBI Listing Regulations and Month NSE BSE
Secretarial Standard 2 on General Meetings, particulars of Directors High (`) Low (`) Total number of High (`) Low (`) Total number of
seeking re-appointment at this AGM are given in the Annexure to the equity shares equity shares
Notice of this AGM. traded traded
ii. Financial Calendar Apr-2021 3,322.25 3,035.65 6,13,28,558 3,322.20 3,038.40 33,77,869
May-2021 3,180.00 3,037.00 4,35,38,924 3,180.20 3,037.00 14,87,104
Year ending : March 31
Jun-2021 3,380.80 3,129.45 4,50,79,239 3,380.70 3,129.30 41,47,717
AGM in : June
Jul-2021 3,341.50 3,167.45 4,43,49,890 3,341.00 3,167.50 28,94,265
iii. Dividend Payment : The final dividend, if approved, shall be Aug-2021 3,786.45 3,219.40 5,66,78,047 3,786.55 3,217.90 23,77,544
paid/credited on Monday, June 13, 2022 Sep-2021 5,05,65,601 3,954.80 3,714.05 26,14,393
3,954.55 3,714.95
iv. Date of Book Closure/ : As mentioned in the Notice of this AGM Oct-2021 3,935.65 3,397.75 7,12,51,894 3,935.30 3,398.80 46,97,020
Record Date Nov-2021 4,32,67,875 3,555.15 3,443.55 17,32,795
3,556.40 3,443.30
v. Listing on Stock Exchanges : National Stock Exchange of India Limited Dec-2021 3,738.35 3,536.40 4,47,24,473 3,736.85 3,534.35 20,13,929
Exchange Plaza, C-1, Block G,
Jan-2022 4,019.15 3,649.25 6,63,32,036 4,019.10 3,650.10 40,59,762
Bandra Kurla Complex, Bandra (East),
Feb-2022 3,856.20 3,401.65 6,69,67,591 3,857.00 3,402.25 41,93,160
Mumbai 400 051
Mar-2022 3,749.85 3,484.90 5,05,59,459 3,750.00 3,485.30 22,34,459
BSE Limited
P. J. Towers, Dalal Street, Mumbai 400 001
Integrated Annual Report 2021-22 Corporate Governance Report | 157
255 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
ix. Performance of the share price of the Company in comparison to the xi. Places for acceptance of documents:
BSE Sensex:
Documents will be accepted at the above address between 10.00 a.m. and
TCS Share price and BSE Sensex Movement 3.30 p.m. (Monday to Friday except bank holidays).
140.00
130.00 For the convenience of the shareholders, documents will also be accepted
120.00 at the following branches of TCPL:
110.00
100.00
Branches of TCPL:
90.00
80.00 Place Name and Address Phone/Fax/Email
70.00
Mumbai TSR Consultants Private Limited Tel: +91 7304874606
60.00
Apr-21 May-21 Jun-21 Jul-21 Aug-21 Sep-21 Oct-21 Nov-21 Dec-21 Jan-22 Feb-22 Mar-22
Building 17/19, Office no. 415
TCS Share Price BSE Sensex Rex Chambers, Ballard Estate,
Base 100 = Thursday, April 1, 2021 Walchand Hirachand Marg,
Fort, Mumbai-400 001.
x. Registrar and Transfer Agents Bengaluru TSR Consultants Private Limited Tel: +91 80 26509004
Name and Address : TSR Consultants Private Limited (TCPL) C/o. D. Nagendra Rao Email: tcplbang@tcplindia.co.in
(formerly known as TSR Darashaw Consultants “Vaghdevi” 543/A, 7th Main
Private Limited) 3rd Cross, Hanumanthnagar
C-101, 1st Floor, 247 Park, Bengaluru-560 019
Lal Bahadur Shastri Marg, Kolkata TSR Consultants Private Limited Tel: +91 33 40081986
Vikhroli West, Mumbai 400 083 C/o Link Intime India Private Limited Email: tcplcal@tcplindia.co.in
Telephone: +91 22 6656 8484 Vaishno Chamber, Flat No. 502 and
Extn: 411/412/413 503 5th Floor, 6, Brabourne Road
Fax: +91 22 6656 8494 Kolkata-700 001
E-mail: csg-unit@tcplindia.co.in
Website: https://www.tcplindia.co.in
256 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Place Name and Address Phone/Fax/Email form are effected through the depositories with no involvement of the
Company. Members holding shares in physical form are requested to
New Delhi TSR Consultants Private Limited Tel: +91 11 49411030 consider converting their holdings to dematerialized form. The Directors
C/o Link Intime India Private Limited Email: tcpldel@tcplindia.co.in and certain Company officials (including Chief Financial Officer and
Noble Heights, 1st Floor Company Secretary) are authorized by the Board severally to approve
Plot No NH-2, C-1 Block, LSC transfers, which are noted at subsequent Board.
Near Savitri Market, Janakpuri
New Delhi – 110 058 xiii. Shareholding as on March 31, 2022:
Jamshedpur TSR Consultants Private Limited Tel: +91 657 2426937
Bungalow No. 1, ‘E’ Road, Email: tcpljsr@tcplindia.co.in a) Distribution of equity shareholding as on March 31, 2022:
Northern Town Bistupur,
Jamshedpur-831 001 Number of Holding Percentage Number of Percentage to
shares to capital accounts total accounts
Ahmedabad TSR Consultants Private Limited Tel: +91 79 26465179
C/o Link Intime India Private Limited Email: csg-unit@tcplindia.co.in 1-100 4,94,29,417 1.4 22,98,580 88.9
Amarnath Business Centre-1 (ABC-1) 101-500 4,90,43,599 1.3 2,41,970 9.4
Beside Gala Business Centre 501-1000 1,80,30,724 0.5 25,233 1.0
Nr. St. Xavier’s College Corner
Off. C.G. Road, Ellisbridge 1001-5000 3,25,02,667 0.9 16,826 0.7
Ahmedabad-380 006 5001-10000 1,08,79,779 0.3 1,540 0.0
10001-20000 1,08,42,206 0.3 767 0.0
xii. Share Transfer System:
20001-30000 78,07,860 0.2 317 0.0
In terms of Regulation 40(1) of SEBI Listing Regulations, as amended 30001-40000 59,50,035 0.2 171 0.0
from time to time, securities can be transferred only in dematerialized
form with effect from April 1, 2019, except in case of request received for 40001- 50000 61,22,962 0.2 135 0.0
transmission or transposition of securities. Further, SEBI had fixed 50001 -100000 2,66,88,649 0.7 370 0.0
March 31, 2021 as the cut-off date for re-lodgement of transfer deeds 100001-above 344,17,53,475 94.0 853 0.0
and the shares that are re-lodged for transfer shall be issued only in
dematerialised mode. The requests for effecting transfer/transmission/ TOTAL 365,90,51,373 100.0 25,86,762 100.0
transposition of securities shall not be processed unless the securities are
held in the dematerialised form. Transfers of equity shares in electronic
Integrated Annual Report 2021-22 Corporate Governance Report | 159
257 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
b) Categories of equity shareholding as on March 31, 2022: c) Top ten equity shareholders of the Company as on March 31, 2022:
Category Number of equity Percentage Sr. Name of the shareholders* Number of equity Percentage of
shares held of holding No. shares held holding
Promoter 264,43,17,117 72.3 1 Tata Sons Private Limited 264,43,17,117 72.3
2 Life Insurance Corporation of India 13,51,44,680 3.7
Other Entities of the Promoter Group 10,68,956 0.0
3 SBI Mutual Fund 3,11,90,218 0.9
Mutual Funds and UTI 11,79,36,971 3.2
4 Invesco Developing Markets Fund 3,10,72,921 0.9
Banks, Financial Institutions, State and Central 29,22,193 0.1 5 Axis Mutual Fund 2,35,05,274 0.6
Government
6 NPS Trust 1,44,43,818 0.4
Insurance Companies 16,38,02,109 4.5 7 Vanguard Emerging Markets Stock 1,41,43,562 0.4
Foreign Institutional Investors and Foreign 51,77,29,951 14.1 Index Fund, A Series of Vanguard
Portfolio Investors International Equity Index Funds
NRI’s, OCB’s, Foreign Nationals 70,93,699 0.2 8 Government of Singapore 1,36,41,333 0.4
Corporate Bodies, Trusts 2,85,33,267 0.8 9 Vanguard Total International Stock 1,30,13,618 0.4
Index Fund
Indian Public and Others 17,24,88,089 4.7
10 UTI Mutual Fund 1,16,88,173 0.3
Alternate Investment Fund 26,02,619 0.1
*Shareholding is consolidated based on Permanent Account Number
IEPF account 5,56,402 0.0 (PAN) of the shareholder.
TOTAL 365,90,51,373 100.0
xiv. Dematerialization of shares and liquidity:
258 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
xv. Outstanding GDRs/ADRs/Warrants or any convertible instruments, The voting rights on the shares outstanding in the suspense account as
conversion date and likely impact on equity: on March 31, 2022 shall remain frozen till the rightful owner of such
The Company does not have any outstanding GDRs/ADRs/Warrants or shares claims the shares.
any convertible instruments as on March 31, 2022, as such instruments
have not been issued in the past. xviii. Transfer of unclaimed/unpaid amounts to the Investor Education and
xvi. Commodity price risk or foreign exchange risk and hedging activities: Protection Fund (IEPF):
The Company does not deal in commodities and hence the disclosure Pursuant to Sections 124 and 125 of the Act read with the Investor
pursuant to SEBI Circular dated November 15, 2018 is not required to Education and Protection Fund Authority (Accounting, Audit, Transfer and
be given. For a detailed discussion on foreign exchange risk and hedging Refund) Rules, 2016 (“IEPF Rules”), dividend, if not claimed for a period of
activities, please refer to Management Discussion and Analysis Report.
seven years from the date of transfer to Unpaid Dividend Account of the
xvii. Equity shares in the suspense account: Company, are liable to be transferred to IEPF.
In accordance with the requirement of Regulation 34(3) and Part F of
Schedule V to the SEBI Listing Regulations, details of equity shares in the Further, all the shares in respect of which dividend has remained
suspense account are as follows: unclaimed for seven consecutive years or more from the date of transfer
to unpaid dividend account shall also be transferred to IEPF Authority.
Particulars Number of Number of The said requirement does not apply to shares in respect of which there
shareholders equity shares is a specific order of Court, Tribunal or Statutory Authority, restraining
Aggregate number of shareholders and the outstanding 26 1,640 any transfer of the shares.
shares in the suspense account lying as on April 1, 2021
Shareholders who approached the Company for - - In the interest of the shareholders, the Company sends periodical
transfer of shares from suspense account during the reminders to the shareholders to claim their dividends in order to avoid
year transfer of dividends/shares to IEPF Authority. Notices in this regard are
also published in the newspapers and the details of unclaimed dividends
Shareholders to whom shares were transferred from - -
and shareholders whose shares are liable to be transferred to the IEPF
the suspense account during the year
Authority, are uploaded on the Company’s website
Shareholders whose shares are transferred to the - - https://on.tcs.com/unclaimed-dividend.
demat account of the IEPF Authority as per
Section 124 of the Act In light of the aforesaid provisions, the Company has during the year,
Aggregate number of shareholders and the outstanding 26 1,640 transferred to IEPF the unclaimed dividends, outstanding for seven years,
shares in the suspense account lying as on March 31, 2022 of the Company, erstwhile CMC Limited
(since amalgamated with the Company). Further, shares of the Company,
Integrated Annual Report 2021-22 Corporate Governance Report | 161
259 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
in respect of which dividend has not been claimed for seven consecutive a. For shareholders of TCS:
years or more from the date of transfer to unpaid dividend account, have
also been transferred to the demat account of IEPF Authority. Financial Year Date of declaration Last date for
claiming unpaid
The details of unclaimed dividends and shares transferred to IEPF during dividend
FY 2022 are as follows:
2014-15 June 30, 2015 July 30, 2022
Financial year Amount of Number of shares 2015-16 July 9, 2015 August 9, 2022
unclaimed dividend transferred October 13, 2015 November 12, 2022
transferred
(` lakh) January 12, 2016 February 11, 2023
260 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Financial Year Date of declaration Last date for b. For shareholders of erstwhile CMC Limited which has since
claiming unpaid amalgamated with the Company:
dividend
Financial Year Date of declaration Last date for
2019-20 July 9, 2019 August 8, 2026
claiming unpaid
October 10, 2019 November 9, 2026 dividend
January 17, 2020 February 16, 2027 2014-15 June 11, 2015 July 10, 2022
March 10, 2020 April 9, 2027 2015-16 July 16, 2015 August 18, 2022
June 11, 2020 July 11, 2027
xix. Plant locations:
2020-21 July 9, 2020 August 8, 2027
In view of the nature of the Company’s business viz. Information
October 7, 2020 November 6, 2027
Technology (IT) Services and IT Enabled Services, the Company
January 8, 2021 February 7, 2028 operates from various offices in India and abroad. The Company has
June 10, 2021 July 10, 2028 a manufacturing facility at 17-B, Tivim Industrial Estate, Karaswada,
Mapusa– Bardez, Goa.
2021-22 July 8, 2021 August 7, 2028
October 8, 2021 November 7, 2028 xx. Address for correspondence:
January 12, 2022 February 11, 2029 Tata Consultancy Services Limited
9th Floor, Nirmal Building, Nariman Point, Mumbai 400 021, India
Telephone: +91 22 6778 9595
Designated e-mail address for Investor Services: investor.relations@tcs.com
For queries on IEPF related matters: iepf.assist@tcs.com
Website: www.tcs.com
261 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
262 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
To, been debarred or disqualified from being appointed Ensuring the eligibility for the appointment/
The Members or continuing as Directors of companies by the continuity of every Director on the Board is the
Tata Consultancy Services Limited Securities and Exchange Board of India, Ministry responsibility of the management of the Company.
9th Floor, Nirmal Building, of Corporate Affairs, or any such other Statutory Our responsibility is to express an opinion on these
Nariman Point, Mumbai 400 021 Authority. based on our verification. This certificate is neither an
assurance as to the future viability of the Company
We have examined the relevant registers, records, Sr. Name of Director DIN Date of nor of the efficiency or effectiveness with which
forms, returns and disclosures received from the No. Appointment in the management has conducted the affairs of the
Directors of Tata Consultancy Services Limited Company * Company.
having CIN L22210MH1995PLC084781 and
having registered office at 9th Floor, Nirmal Building, 1. N Chandrasekaran 00121863 September 6, 2007 For Parikh & Associates
Nariman Point, Mumbai 400 021 (hereinafter 2. Rajesh Gopinathan 06365813 February 21, 2017 Practising Company Secretaries
referred to as ‘the Company’), produced before
3. N Ganapathy 07006215 February 21, 2017
me/us by the Company for the purpose of issuing P. N. Parikh
Subramaniam
this Certificate, in accordance with Partner
Regulation 34(3) read with Schedule V Para-C 4. O P Bhatt 00548091 April 2, 2012 FCS No: 327 CP No: 1228
Sub clause 10(i) of the Securities Exchange 5. Aarthi Subramanian 07121802 March 12, 2015 UDIN: F000327D000063379
Board of India (Listing Obligations and Disclosure PR No.: 1129/2021
6. Dr. Pradeep Kumar 03611983 January 11, 2018
Requirements) Regulations, 2015.
Khosla Mumbai, April 11, 2022
In our opinion and to the best of our information and 7. Hanne Sorensen 08035439 December 18,
according to the verifications (including Directors 2018
Identification Number (DIN) status at the portal 8. Keki Mistry 00008886 December 18,
www.mca.gov.in) as considered necessary and 2018
explanations furnished to us by the Company & its
officers, we hereby certify that none of the Directors 9. Don Callahan 08326836 January 10, 2019
on the Board of the Company as stated below for *the date of appointment is as per the MCA Portal.
the Financial Year ending on March 31, 2022 have
Integrated Annual Report 2021-22 Corporate Governance Report | 165
263 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• Won the 2021 ASSOCHAM IP Excellence • TCS Optunique™, awarded the Best Theory of
Award for pioneering efforts in facilitating Mind Machine Learning Product at the 2021
innovations and creating a healthy intellectual AI Excellence Awards for its ability to drive
property (IP) ecosystem. unified personalized experiences across the
omnichannel journey.
• TCS CodeVita awarded a Guinness World
Records™ title as the world’s largest computer • TCS’ Data Marketplace Solution for COVID-19
programming competition with 136,054 awarded at the 19th Asian IT Leadership Awards
participants from 34 countries. 2021 under the Best Use of IT in Healthcare
category.
• Awarded Best Technical Implementation
for AI at the 5th Global Annual Achievement • Recognized as an ‘Innovator’ at NASSCOM AI
Awards for Artificial Intelligence for re-imagining Gamechangers 2021 in the Use of AI for Public
pharmacovigilance by applying machine vision, Services Category for its innovative AI-based
artificial intelligence, smart analytics and IoT to Sanitation Inspection system.
automate the intake, processing and analysis of
• Won 4 Stevie awards for innovation and IP at
safety cases.
the International Business Awards 2021:
• TCS Optumera™ won the Best Self Aware
o Gold Stevie for ‘Most Innovative Tech
Strategic Planning Product at the 2021 AI
Company’ in the ‘more than 2500
Excellence Awards for continuously monitoring
employees’ category.
thousands of customer-, market-, and vendor-
behaviors; model scenarios and customer o Gold Stevie for TCS TwinX™ in the
behavior to enable businesses in making AI- Business Technology Solution category –
enabled integrated decisions. AI/ML solution.
Integrated Annual Report 2021-22 Awards and Accolades | 166
264 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
o Silver Stevie for TCS Omnistore™ in the • TCS’ PredictCX won ‘Most Innovative Best India. TCS topped the list in measures of ability
Business Technology Solution category – Practice’ Award under the customer experience to advance, skills growth, company stability,
Emerging Technology. category at the CII DX Awards 2021. external opportunity, company affinity, gender
diversity and spread of educational backgrounds.
o Bronze Stevie for TCS’ Data Exchange • TCS’ Risk Analytics Solution won Best Data
Platform in the Most Valuable Technical Science Solution Award at the A-Team Group’s • Recognized as 2022 Global Top Employer for
Innovation – COVID-19 Response Data Management Insight Awards 2021. the seventh year in a row by the Top Employers
category. • TCS’ Digital Platform for Next-Generation Institute.
Agriculture Services (DNA) won the award for
• Awarded the Enterprise Blockchain Award • Won 3 awards at the 2021 LinkedIn Talent
Excellence in IT Services for Large Enterprise
2021 by the Blockchain Research Institute. Awards India in the categories: Best Employer
at the IMC Digital Technology Awards, 2020
Brand on LinkedIn, Best Culture of Learning,
• Won two awards at the IoT Global Awards for seamlessly bringing together knowledge,
and Diversity Champion.
2021: for TCS DigiFleet™ in the Automotive, actionable insights, farm-input sources, and
Transport and Travel category and for TCS commerce centers to bridge demand-supply and
• Recognized at the Wequity Awards 2022 in
Smart Store in the Retail, Marketing and holistically address problems in the agricultural
“The Equalizer” category for empowering
Hospitality category. supply-chain ecosystem.
women technologists, creating a gender-neutral
• Won 6 Stevies® – 5 gold and 1 silver – at workplace and persistently driving diversity,
• TCS ADD Regulatory platform won the India the 2021 Asia-Pacific Stevie Awards for equity, and inclusion initiatives.
Pharma Awards 2021 in the category of driving innovation in finance, human resources,
Excellence in Ancillary Pharma Services. and technology, igniting organization-wide • Won the National HRD Network’s Gold Award
transformation, and quickly addressing the for Excellence in Performance Management
• Two TCS-built solutions featured in the 2021 Process and Technology.
requirements of operating during COVID-19.
ISG Digital Digital Case Study Awards: TCS’
Digital Twin Platform for Saipem won the Human Capital • Xcelerate won Gold in the HR Excellence
Energy and Utilities Standout Award as well as Awards for best HR Technology Strategy.
the Southern Europe regional standout award; • Won the award for ‘Role Model in HR
the TCS’ digital transformation work for Shell Excellence’ at the 12th CII National HR • Listed among the top 25 Best Big Companies
won the ANZ regional standout award. Excellence Awards. to Work For in the UK and among the Best
• Ranked #1 in the LinkedIn Top Companies Companies in the consultancy sector by the
• TCS TwinX won the 2022 AI Excellence Award Best Companies organization for prioritizing
list of the best workplaces for career growth in
under the Product category.
Integrated Annual Report 2021-22 Awards and Accolades | 167
265 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
the health and wellness of its employees and Relationship Capital • Won the 2021 Economic Times Best Brand of
investments in organic talent development. UAE award for brand reputation in the Middle
BRAND BUILDING East region.
• Won the ATD Best of Best Award for HR
and Talent Development Ecosystem and • Recognized by Brand Finance as the second CUSTOMER
Innovations. most valuable brand in IT services globally,
moving up one place in 2021. TCS’ new brand • Ranked #1 in customer satisfaction across
• Won a Gold Stevie for Best use of People articulation ‘Building on Belief’ has resonated Europe, for the ninth consecutive year, in the
Analytics and Talent Management and strongly with customers and helped the largest independent survey of 1,800 CxOs
Transformation. company expand its participation in their growth from top IT spending organizations in Europe
and transformation initiatives. by Whitelane Research. TCS was ranked #1 in
• Ranked #3 in BT-Taggd survey of the Best UK, France, Netherlands, BeLux, Switzerland,
Companies to Work For in India. • Named a UK Superbrand for the seventh Sweden, Norway and Finland.
consecutive year in recognition of TCS’
• Won 5 awards at the Economic Times Human exceptional business growth, its position as the • Won 3 awards in partnership with clients at
Capital Awards, in the categories: Excellence top strategic IT player by revenue in the UK, its the DevOps Excellence Awards 2022 in UK
in Communication Strategy, Excellence in number one ranking in customer satisfaction, for Best Automation Project (with Aviva),
Creating a Culture of Continuous Learning and and its community initiatives. Best Use of Compliance as Code (with
Upskilling, Excellence in Fostering Innovation Nationwide Building Society) and Best Use of
and Design Thinking, Excellence in HR Digital • Recognized as a Superbrand in Singapore for its Microservices/Containers (with Lloyds Banking
Transformation and Excellence in Recruitment strong market reputation, digital initiatives and Group).
of Professionals. business growth.
INVESTOR RELATIONS
• Won 14 Gold Medals, 3 Silvers and 3 • Awarded two Diamond awards at the 2021
Bronzes at the 2021 Brandon Hall Group ITSMA Marketing Excellence Awards in the • Ranked #2 Most Honored Company in Asia
Excellence in Learning Awards, across categories – Embedding ABM Programs and (ex-China) for bagging several top rankings in
Leadership Development (4 Golds), Learning Orchestrating Executive Engagement. the Technology / IT Services & Software sector
& Development (3 Golds, 2 Silvers), Diversity, in Institutional Investor’s 2021 All-Asia (ex-
Equity and Inclusion (3 Golds, 1 Silver), • Won 3 gold and 2 bronze Eventex Awards for Japan) Executive Team rankings based on a
Talent Acquisition (2 Golds, 1 Bronze), Talent its ThisRun campaign and the Virgin Money survey of 4,084 investment professionals at
Management (1 Gold, 1 Bronze), Workforce London Marathon Event App, as well as for 1,285 financial services firms across Asia. Top
Planning & Management (1 Gold) and Sales excellence across marketing and customer rankings included Best IR Professional (#1),
Training (1 Bronze). engagement. Best IR Program (#2), and Best ESG (#2).
Integrated Annual Report 2021-22 Awards and Accolades | 168
266 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• Recognized by Institute of Chartered Accountants of India with a Gold Firm Report type Title
Shield Award for Excellence in Integrated Reporting in Service Sector at
Everest PEAK Matrix Digital Product Engineering Services PEAK Matrix®
the ICAI Sustainability Reporting Awards 2020-21.
Group Assessment 2022: Breaking the Chasm between the
Physical and Digital Worlds
INDUSTRY ANALYST
Everest PEAK Matrix Artificial Intelligence (AI) Services PEAK Matrix®
• Ranked the #1 Engineering Services PEAK Matrix Provider of the Year Group Assessment 2022
2022 by Everest Group for the highest consolidated score across five HFS Top 10 HFS Top 10: Insurance Services, 2022
engineering services PEAK Matrix evaluations published in 2021, in each of Everest PEAK Matrix Oracle Cloud Applications (OCA) Services PEAK
which TCS was ranked a Leader. Group Matrix® Assessment 2022 – Global
NelsonHall NEAT Quality Engineering 2022
• TCS was ranked a Leader in 92 competitive assessments published by
Everest PEAK Matrix Digital Interactive Experience (IX) Services PEAK
leading research firms in FY 2022 (86 in FY 2021):
Group Matrix® Assessment 2022
Firm Report type Title Gartner Magic Magic Quadrant for Outsourced Digital Workplace
Q4 Quadrant Services
Gartner Magic Magic Quadrant for Global Retail Core Banking
Everest PEAK Matrix Multi-Process Human Resources Outsourcing
Quadrant
Group (MPHRO) Services PEAK Matrix® Assessment 2022
NelsonHall NEAT Digital Banking 2022
HFS Top 10 HFS Energy Transition Services Top 10 Snapshot,
2022 Gartner Magic Magic Quadrant for Data and Analytics Service
Quadrant Providers
ISG Lens ISG Provider Lens™ Salesforce Ecosystem Partners
Everest PEAK Matrix Mortgage Operations PEAK Matrix® Assessment
IDC MarketScape IDC MarketScape: European Professional Services for Group 2022
Data-Driven Transportation 2022 Vendor Assessment
HFS Top 10 HFS Top 10: Retail and CPG Services, 2022
NelsonHall NEAT P&C Operations Transformation 2022
ISG Lens ISG Provider Lens™ Life Sciences Digital Services
Everest PEAK Matrix Intelligent Process Automation (IPA) – Solution
ISG Lens ISG Provider Lens™ Healthcare Digital Services
Group Provider Landscape with PEAK Matrix® Assessment
2022 ISG Lens ISG Provider Lens™ AWS - Ecosystem Partners
IDC MarketScape IDC MarketScape: Worldwide Life Science Sales and HFS Top 10 HFS OneOffice™ Services Top 10: Digital
Marketing IT Outsourcing Services 2022 Vendor transformation in action
Assessment HFS Top 10 Utilities Services Top 10, 2022
267 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
268 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
269 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Firm Report type Title o Two 2021 Microsoft Partner of the Year Awards – Azure Intelligent
Cloud in France and Dynamics 365 Field Service in the US, for
IDC MarketScape IDC MarketScape: Worldwide Artificial Intelligence
demonstrating excellence in innovation and providing outstanding
Business Services 2021 Vendor Assessment
solutions and services based on Microsoft technology.
Everest PEAK Matrix IT Managed Security Services PEAK Matrix®
Group Assessment 2021 o Named to the Microsoft Business Applications 2021/2022 Inner Circle,
NelsonHall NEAT CX Services in BFSI 2021 for the high standard of excellence in building innovative solutions that
IDC MarketScape IDC MarketScape: Worldwide Smart Manufacturing help customers achieve their growth and transformation objectives.
Service Providers 2021 Vendor Assessment
Chartis Market GRC Solutions: RiskTech Quadrant® for conduct and o Application Transformation and Migration Partner of the Year at the
Quadrants control solutions, 2021 AWS Partner Awards in Australia and New Zealand.
Chartis Market GRC Solutions: RiskTech Quadrant® for GRC analytics, o Consulting Winner along with customer Stellantis (formerly Fiat Chrysler
Quadrants 2021
Automobiles) for Marketing Cloud at Salesforce Partner Innovation
Chartis Market GRC Solutions: RiskTech Quadrant® for MRM Awards 2021.
Quadrants solutions, 2021
IDC MarketScape IDC MarketScape: Worldwide Artificial Intelligence o Solutions implemented by TCS for SAIL and Trent won the SAP ACE
Services 2021 Vendor Assessment Awards 2021 in the Manufacturing Transformation and Game Changer
IDC MarketScape IDC MarketScape. Asia/Pacific Intelligent Automation categories respectively.
Services 2021 Vendor Assessment
Everest PEAK Matrix S/4HANA Services PEAK Matrix® Assessment 2021
o Won SAP EMEA North Award for Service Partner Excellence 2022 for
Group Integrated Delivery Experience.
NelsonHall NEAT Cognitive & Self-Healing IT Infrastructure o Automation 360 Cloud Partner from Automation Anywhere in India,
Management Services 2021
Middle East & Africa.
HFS Top 10 HFS TMT (Telecom, Media, and Technology) Service
Providers Top 10 2021 o Won Automation Anywhere Partner of the Year 2022 awards in the
categories Migration Partner - India, Knowledge Partner - India and
PARTNER Americas and AARI Solutions Partner - EMEA at the company’s annual
• Won over 30 awards from technology alliance partners: Virtual Partner Summit.
o 2020 Google Cloud Breakthrough Partner of the Year for o LATAM 2021 Partner of the Year in the Product Sales Leadership
demonstrating innovative thinking, outstanding customer service, and category from Automation Anywhere.
best-in-class use of Google Cloud products and solutions.
Integrated Annual Report 2021-22 Awards and Accolades | 172
270 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
o Recognized as the 2022 Americas Premier o Celonis BPO Partner of the Year at the Social Capital
Partner of the Year by MuleSoft. Celonis Ecosystem Summit 2021.
• Won the World Leadership Congress Award
o Top Performing - GSI Partner and Game o IFS Solutions Partner of the Year and IFS for world-class operations at the All-Women
Changer - Enterprise Business category Services Partner of the Year (Enterprise Business Process Services and IT Center in
in India and South Asia at the Red Hat Category) at the 2021 IFS Partner of the Riyadh, Saudi Arabia.
Partner Awards. Year Awards.
• Won the Best Indian Investment Award from
o BMC Partner of the Year Award – the Indo-French Chamber of Commerce &
o Global Partner of the Year 2020 for
Cognitive Automation at the BMC Service Industry for TCS’ commitment to the French
Integration and API from Software AG.
Provider eXchange (SPeX). economy through sustained long-term
o Intel Partner of the Year 2021. o 2021 Partner of The Year Award by investments in talent development, innovation,
o HPE GreenLake Ecosystem Partner of Smart Message. and regional growth.
the Year 2021. o Strong Growth – Identity and Access • TCS’ Assisto, an innovative solution developed
Management Partner of the Year 2021 by by TCS Rapid Labs, was awarded Social Impact
o Creatio Partner of the Year FY2021
Award of Excellence. CyberRes, a Micro Focus line of business. Solution of the Year at the NASSCOM
Engineering R&D Awards, 2021 for the use of
o Named the Ivalua APAC Partner of the
o Zscaler’s Global Solutions Integrator the cognitive speech algorithms that generate
Year 2021.
Partner of the Year 2021. speech output in the tone, mother tongue and
o Named International Partner of the Year near-real sound of the child using it.
o MongoDB Global System Integrator 2021 by Ping Identity.
Partner of the Year Award for its bold, • Named in Points of Light’s Civic 50 List for the
innovative solutions that accelerate the o Recognized as GSI Partner of the Year Fifth Consecutive Year for TCS’ commitment
growth and transformation journeys for 2021 by GoTo Partner Network. to drive social impact of its community
businesses across industries. o Named Qlik’s North America System engagement programs.
Integrator of the Year.
o Cohesity GSI Innovation Partner of the • TCS Bringing Life to Things ™ IoT Lab awarded
Year FY21, for accelerating innovation and o System Integrator Partner Innovation CMO Corporate Social Responsibility Award at
increasing the ease of doing business. award from Qlik. CMO Vision and Innovation Awards 2021.
271 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
272 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
273 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Adult Literacy Program - Creating access to The impact of this program has been
literacy on a path to livelihoods transformational and transgenerational. It is ‘Sampa’ stands out for her
promoting social inclusion, financial stability and perseverance and
Despite years of investments, illiteracy continues economic growth, empowering neo-literates with dedication, and for showing
to be a core impediment stopping individuals from better access to the financial system, government that self-will and
realizing their potential. TCS’ Adult Literacy Program, benefit programs and a greater say in family and
determination triumphs
through its digital literacy solution has been community decision-making.
against all odds. When she
addressing this over the past 2 decades in India and
first approached one of
West Africa. Women have been a key target group, Program outcomes include:
TCS’ partner organizations working with
with the program offering them a path to financial
independence and an opportunity to be role models • 81% of the learners have encouraged their own individuals with developmental disabilities, she
for their children, especially girls, in their families. children especially girls to go to school. was in her mid-twenties, illiterate and
Till date, over 1.08 million learners, over 80% of suffering from disorganized thoughts,
• 75% learners expressed that their self-esteem preoccupation, aggressive behavior and a
them women, have benefited from this program. The has increased because of this program.
program runs in over 162 districts across 20 states shattered sense of self.
and union territories across India, and also in Burkina • 67% learners feel that they have started
Introduced to TCS’s digital literacy solution
Faso, West Africa. participating more in the decision-making
ALP, she gradually started taking interest
process in their family.
TCS has further expanded the scope of this program in learning, drawn by the colourful and
in response to India’s new National Education Policy, Ignite My Future (IMF) - empowering educators and attractive content. She was seen observing
which emphasizes the need for digital literacy, creating skills of the future the letters and numbers on her own, and
financial, legal, and electoral literacy, disaster slowly started comprehending them. She
management and environmental literacy in addition As technology change accelerates, the workforce took everyone by surprise when the National
to functional literacy, to empower communities. New of tomorrow requires new age skills and capabilities Institute of Open Schooling results were
modules on the platform include financial literacy to be productive. Computational thinking is one announced, and she got an A grade.
skills (8-10 hours), digital literacy skills (5-7 hours), such futuristic skill that not only provides learners
citizen entitlement awareness (3-4 hours) and with a problem-solving mindset, but also enables It took 5 long years to bring her back to a life
disaster risk reduction awareness (8-10 hours). access to high skilled jobs, enabling communities of self-dignity. Sampa now works in a café
to benefit from the adoption of new technologies. run by the partner organization, and is able
In FY 2022, over 7,400 learners gained basic literacy However, there has been limited integration of this to handle the finances of the café business
skills. skill within classrooms across the globe. Educators and contribute meaningfully.
that play a key role in creating access are themselves
Integrated Annual Report 2021-22 Corporate Social Responsibility | 176
274 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
not empowered to embed this within the learning learning demands, all aspects of the program were • $10K+ average savings to each district and
curriculum. restructured for online delivery, remaining inclusive educator from free training.
of communities with varying digital access and tools.
TCS’ IMF, implemented in North America, UK, goIT (go Innovate Together) – Digital Innovation
India, Latin America and APAC, has created global IMF launched its largest Global Innovations Teacher Program for Students
access for educators and students to hone this Project to-date with 24 teachers from 5 countries The jobs of tomorrow are changing rapidly.
skill set. Equity and inclusion are integrated in reaching over 500 students. Over 100 TCS Economies around the world are dealing with the
the program design, to specifically enable access employee volunteers supported the 6-week project. disparity between the needs of employers and the
for underserved students from marginalized skills that youth possess. According to the National
communities. In FY 2022, the program empowered nearly Science Foundation, it is predicted that 80% of the
435,000 students and educators. jobs created in the next decade will require some
Scenario-based lesson plans, teacher training and form of math and science skills. The lack of sufficient
resources, immersive and interactive engagements Program outcomes include:
numbers of students pursuing these streams, and
for families as well as a year-round network of insufficient focus on innovation, problem-solving
support for educators through the Learning Leaders • 81% educators were ready to use resources in
and creativity in school curricula, are seen as big
Program ensures that the program addresses the their classroom post-training.
challenges to the digital economy.
critical needs of every stakeholder in the learning
journey - creating long-term integration of a • 90% educators reported they have returned to
highly valued skill set. To meet virtual and hybrid in-person instruction.
Anne LeBlanc is a middle school teacher at Halifax Regional in Nova Scotia, Canada. Anne uses Ignite My Future resources to make
computational thinking come to life for her students, in all core subjects. She and her students have participated in two IMF Global
Collaborations through which she has had the opportunity to collaborate with teachers from around the world.
Through this project, that relies on students’ using computational thinking to solve a global problem, Anne has found that her
classroom gets bigger and the world gets smaller for her students. This project has also been beneficial to one of her French speaking
students as he is able to translate his videos and other students’ videos allowing collaboration to happen even across language barriers.
“My students have found that through connecting with other students outside of their community they are more alike, than they are
different.” Anne supports and collaborates with like-minded educators though IMF global network of Learning Leaders.
275 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
276 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Youth Employment Program - connecting India’s skills and competencies required to make them a
rural youth to careers in digital economy highly viable industry resource. Biki had dreams of attending college after she
graduated from high school, but the family could
TCS’ Youth Employment Program (YEP) focuses • Ensured continuous availability of highly skilled not afford it. Instead, she took up a hospitality
on one of the biggest challenges in India, which and cross-functional talent pool for the industry. management course and joined an airline as
is unemployment, underemployment, and lack • Increased diversity and gender parity within the ground staff in Kolkata. Unfortunately, the airline
of access to high paying jobs among youth. It is workforce while creating inclusion and access went out of business, forcing Biki to look for
estimated that 7 million people are annually added for marginalized groups across the country. other work. She ended up in a small town in the
to the workforce, but the education and skills profile Uttar Dinajpur district of West Bengal teaching
of the existing workforce is very poor - especially • Promoted sustained and inclusive economic English in a school for four years.
in rural and semi-urban locations. The pandemic growth, full and productive employment and
decent work. During that period, she continued her BA studies
has created an even bigger need to integrate digital
in IGNOU through distance learning and became
and technology related skills within the learning
In FY 2022, more than 19,700 students were a Graduate in English. On a trip to Siliguri, Biki
experience to ensure that youth can avail of the jobs
trained in India and LATAM, of whom more than learned about TCS’ Youth Employment Program
that are available in the market.
7,400 students gained employment in sectors such that was about to be launched in the city. She
YEP connects India’s youth to careers in the digital as IT and ITeS, Retail, Banking and others. Today, the enrolled herself for the training and travelled
economy through the development of competencies program runs in 35 States & Union territories across 30 km every day from her grandmother’s
in numerical ability, logical reasoning, communication, India. house to reach the training centre. Biki worked
programming and domain skills. The program also tirelessly, learning as much as she could during
provides career guidance and interview skills to help the program and earning recognition from her
youth navigate through opportunities available in instructors. Her efforts paid off when she was
Biki Minj is a young woman who
the market. Over the last two years, the program has offered a full-time position at TCS during a
had never seen her father’s
gone virtual. The program has: recruitment drive in Siliguri.
face. She was brought up by her
• Enhanced employability of rural underprivileged widowed mother, a tea garden Since she joined TCS, Biki has been able to
youth from socially, economically and labourer in Darjeeling and a experience a freedom she never thought
geographically disadvantaged communities. worker in the children’s hostel. possible. Earning a regular salary allowed her to
Biki began picking up English at the age of two, begin saving money to build a house for herself
• Provided youth, especially those from when she and her mother moved into the and her mother, a house that will one day be
historically marginalized and low-income children’s hostel. At Biki’s own school, only the testimony to a life of independence and self-
families, with industry-specific experiential local language was used during instruction. respect.
learning that improves exposure to the kind of
Integrated Annual Report 2021-22 Corporate Social Responsibility | 179
277 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Program outcomes include: connect for people in the villages, delivering essential in urban towns. Through this strategic approach, the
digital services in the areas of education, adult program has:
• 4X enhancement in income for individuals from literacy, unemployment, social discrimination. This • Upskilled young men and women from
marginalized communities in comparison to facilitates a ‘bridging’ of access and opportunities marginalized communities to be successful
elementary occupations. between youth in rural, underserved areas and those digital entrepreneurs.
• 80% indicated that better jobs led to a change
of role as earning member. Twenty-seven-year-old entrepreneur Bapi Raita is a member of the Saura
tribe which has some of the most severe problems with obtaining adequate
• 74% indicated an enhancement of status in the nutrition in India. Starvation deaths are common among the Saura. Despite
family and community. earning a diploma in Civil Engineering, Bapi was forced to do odd jobs to
make ends meet for his family.
Entrepreneurship and Self-Employment
Bapi married, moving to Bangalore with his wife and working in a garment
India has 30% youth unemployment (15-29 factory for nearly a year. When his wife fell ill, Bapi was had no choice but
years) compared to a 15% global average, and 325 to return to his village to help manage her care. Still needing to earn money
million Indians are from historically disadvantaged to support his family, Bapi learned about BridgeIT from a local NGO in
and marginalized communities. Lack of proper Odisha and registered for the training. Over the course of the program,
technology infrastructure, knowledge and resources Bapi learned how to do business in the digital space with the training and
in villages have prevented communities from mentoring provided by the BridgeIT facilitators, an opportunity which would
accessing opportunities presented by the digital have never been possible.
economy.
On completion of BridgeIT, and with equipment donated by TCS, Bapi was able to start his own online
Since 2014, the TCS’ BridgeIT program has business. As his business began growing, so did his earnings. Bapi is now earning nearly ` 1.30 lakhs from
addressed social inequalities by empowering just ` 4,000 before completing BridgeIT.
marginalized youth to become rural entrepreneurs
and civic leaders in their villages. Partnering with Bapi also wears BridgeIT Cluster Lead’s hat for the area where he operates in. With this comes the
local NGOs, TCS engages the cohort through a responsibility to mentor seven other digital entrepreneurs from nearby villages. He gets a great sense of
5-year period, offering them skills, mentoring, fulfilment when he carries out his role as a Leader.
technology, tools and resources. These digital Bapi proudly says, “BridgeIT has changed my life and has brought hope of a good future for me and my family.
entrepreneurs become serve as the last-mile- It has brought brightness to our lives and our community.”
278 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• Empowered them with digital technologies The program has received high appreciation The program focuses on convening experts from
- facilitating a platform for essential online from stakeholders in the government and social technology, business, non-profit, public policy, and
services within rural areas. organization such as Social Alpha, Tata Trusts and academia to ideate, collaborate, and create digitally
• Enabled them to educate students in Unltd India. There has been immense interest from driven solutions to social impact challenges. Since
Government schools and support literacy for various parts of the country in replicating the DISQ the inception of the program in 2018, Digital
adults through digital tools and resources. model. DISQ collaborated partners to identify Empowers has engaged with over 6,000 experts
potential opportunities for students. across India, South Africa, the UK, and Mexico to
Currently running in 30 districts across India, TCS’ expand collective knowledge and collaborate to
vision is to expand this program to all of India’s Ekatvam Innovations Program outcomes the come up with new solutions to the most pressing
aspirational districts. In FY 2022, BridgeIT has ‘Most Promising Solution’ globally by a panel community issues, with the potential to scale and be
enabled 321 entrepreneurs across 20 districts in 9 of water experts from Ramboll, Grundfos and applicable throughout the world.
States. the International Water Association in a global
competition. They were awarded scholarships to
Program outcomes include:
participate in the International Water Congress
• 1.5X earnings compared to other self- 2022 in Copenhagen.
employed individuals in rural areas.
Overall, the program has supported 12 solutions in
• 95% indicated increased income and improved reaching self-sufficiency.
standard of living.
• 92% women indicated higher self-esteem at Thought Leadership, Research and Insights
home.
Digital Empowers
Digital Impact Square (DISQ), a TCS Foundation
Initiative, is an open social innovation platform Digital Empowers, TCS’ global thought leadership
designed to enhance the lives of citizens. The program in CSR, explores the intersection of
platform encourages innovation using digital technology and social impact, spotlighting the
technologies, to address the needs of citizens by crucial role technology plays in finding solutions for
inviting individuals or teams who want to bring in intractable social issues. The purpose of the program
a change and create an impact in society through is to raise awareness of digital technologies and
digital innovations. social issues, explore the art of what’s possible, and
foster cross sector partnerships.
DISQ has nurtured over 55 changemakers from
around 590 innovators since 2016.
Integrated Annual Report 2021-22 Corporate Social Responsibility | 181
279 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS runs the Pitch for Purpose, a competition Health and Wellness online viewing directly by patients, without the need
for start-up social entrepreneurs, to showcase for physically visiting the hospital to collect reports.
mission-driven founders across the world whose Healthy communities can drive better economic
fledging businesses are solving issues by deploying development and a feeling of wellbeing. TCS Water Sanitation and Hygiene
emerging technology and cutting-edge innovation. recognizes the importance of health and wellness,
The competition grew in 2021, with over 200 and promotes it among its employees as well as in Jal Jeevan Mission, a project by the Ministry of Jal
entrepreneurs applying, and eight finalists pitching to local communities across the world. Its CSR initiatives Shakti, Government of India, has been supported by
a live panel of expert judges. Elliot Roth, Founder of seek to create new, systemic solutions that address the Tata Group, with TCS providing key expertise in
Spira Inc., won the first-place prize with his innovative society’s biggest health challenges. applying a ‘Bridgital model’ for monitoring rural water
solution that creates carbon negative materials from service delivery as well as enhanced stakeholder
genetically engineered algae. TCS has provided an integrated Hospital engagement via digitally enabled workflows.
Management System and IT infrastructure, which
In August 2021, Digital Empowers, in partnership includes a comprehensive and fully integrated, To address several issues in rural water supply, TCS
with the U.S. Chamber of Commerce Foundation, web-based solution, to The Cancer Institute (CI), created an IoT-based smart water management
published a culminating report, Technology as a Chennai and Tata Medical Center (TMC), Kolkata. solution for remote monitoring and control. This
Catalyst for Empowering Communities. With nine As a result of laboratory equipment integration, a innovative solution is end-to-end, from source to
different topics examined, the report captured the larger number of patients have benefited, with the tap, feature rich, uses advanced analytics and has
unique insights, best practices, and key learnings solution providing 100% coverage of patients via high fidelity with over 99.9% uptime and accuracy.
from dozens of experts across sectors and industries virtual engagements, including those that did not It can work in poor cellular network coverage areas
that are actively driving social change using digital show up or were not reachable. Patient care services (particularly in remote and rural villages) and is
tools and technologies. implemented this year improved patient satisfaction powered by solar power, best suited for off-grid
and reduced anxiety. environments.
A 15-bed COVID-19 care facility was setup and This solution has so far helped provide regular,
made operational at the Cancer Institute during the adequate, and clean drinking water to nearly 75,000
second COVID wave to facilitate care for COVID- beneficiaries across 14 villages spread across 8 states
affected patients. Patient Care Coordinators (PCCs) and union territories in India.
at TMC Kolkata continued to support patients by
managing virtual-consultation processes, pediatric It has helped identify distribution issues – such as
OPD appointments, patient crowd management and outages, leakages or low pressure, and led to timely
https://www.tcs.com/corporate-social-responsibility/ new patient management. Patients Investigation resolutions. It recently alerted both officials and the
digital-empowers/catalyst-report’ Reports were made available on the TMC website for
Integrated Annual Report 2021-22 Corporate Social Responsibility | 182
280 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
local community of fast depleting groundwater levels, • The Resume Builder, an application created by backgroundsacross Italy kickstart their careers.
that led the villagers to build a source strengthening TCS’ Social Innovation Lab in close collaboration
structure to recharge their borewell. with TCS Research and Innovation group, helps “Thanks to the great support of TCS experts,
participants of the Youth Employment Program San Martino was able to design and implement
With TCS’ IoT-based smart water management generate standardized resumes, setting them a Career Guidance section on their website
solutions, communities are able to: up for success in the job market. The application specifically designed for international students,”
has been piloted with over 3,000 YEP explained Mario Porcelli, Managing Director for
• Ensure equitable and adequate water quantity, participants and slated to be expand further in San Martino Servizi.
quality and periodicity. the future.
• In North America, TCS continues to build
• Reduce water borne diseases through water pro-bono digital solutions for organizations
• In Australia, TCS provided pro bono technology
quality monitoring. like The Council for Responsible Sport,
empowerment to Meals on Wheels NSW,
International Medical Corps and so on. The
Food Ladder, Charitable Recycling Australia,
• Improve lives of rural households, especially Council for Responsible Sport helps sporting
The Indigenous Marathon Foundation and
women and girls. organizers assess the Environmental, Social,
Briometrix so they could continue to support
and Governance impact of events and has been
people who depended on their services even
Pro-Bono Technology Support to Social helping organizers of i.e., the Bank of America
during in the pandemic.
Organisations Chicago Marathon to track their resource usage
“Since TCS helped us develop the calculator, and impact for years.
As part of TCS’ pro-bono technology support
interventions or Tech4Good Programme, TCS we have been able to reach greater audiences
• TCS’ 2,000-hour pro bono commitment to the
continues to help community-based organizations both through our website and networks and also
‘Re-Score project’ helped envision the Council’s
and non-profits seeking to create social and through our members,” said Omer Soker, CEO,
drive to create a digital solution, leveraging
environmental impact across the globe. TCS has Charitable Recycling Australia.
cloud-based technology that would serve as a
been leveraging its abundant technology and first-of-its-kind in the field. Re-Score makes
• In Italy during the peak of the pandemic, TCS
Intellectual capital to create exponential impact credible guidance and performance tracking
supported San Martino, a social enterprise
across the globe by delivering pro-bono digital accessible to all organizations that host sporting
services to social organizations. The company’s focused in helping non-nationals living
events.
engagement strategy utilizes its contextual in Italy start their careers to create a fair
knowledge and the knowledge from a diverse ground for employment. TCS designed,
• For International Medical Corps, a global,
network of experts to develop innovative solutions developed and implemented a digital solution
non-profit, humanitarian aid organization
to unique problems within the community. so they can continue to help people from all
spread across 30 countries in Africa, Asia and
Integrated Annual Report 2021-22 Corporate Social Responsibility | 183
281 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
282 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
on the importance of vaccination to curb vaccine last 3 years, was launched in India, UK&I and • TCS volunteers helped cascade awareness
hesitancy, facilitating mental health awareness LATAM. The program harnesses the leadership, materials around infection prevention and
sessions for beneficiaries of the CSR initiatives and communication, and project management skills vaccination in remote communities, sourced
the community at large. EVP team has owned and needed to create a sustained commitment from authentic sources such as the Government
managed this entire process by liaising with internal to social impact within our industry and of India, MoHFW and WHO.
CSR teams and external TCS functions. communities.
• The TCS Cares program organized sessions to
More than 58,900 TCS associates volunteered Empowering Communities in the Fight Against provide mental health support.
nearly 700,000 hours towards various programs in COVID 19 • Basic provisions such as rice, cooking oil, sugar,
FY 2022 aligned to Sustainable Development Goals canned food were provided to underprivileged,
3, 4, 5, 8, 10, and 13. Initiatives to help communities deal with the poor and disabled families.
pandemic, launched in the prior year along with TATA
Program outcomes include: Group companies continued in FY 2022. With the • With all schooling going virtual, TCS donated
• Through Pro Engage, TCSers from 13 countries support of TCSers across the globe, the company laptops and mobile broadband connections
and 8 regions supported 204 pro bono projects, continued to help those that needed it the most. Key to students from low-income families, and
contributing 14,000+ hours to NGOs in India, highlights: volunteers held conducted sessions on internet
NA, and LATAM. literacy.
• TCS donated 1,170 oxygen concentrators and
• IMF kicked off a Global Teacher Collaboration 252 ventilators across 15 states in India and
with 29 teachers from 5 countries, engaging mobilized thousands of employees, customers
100+ volunteers from NA and LATAM over 6 and partners to support our COVID response
weeks. • Dependents of those who lost their lives to
• Celebrated the 7th annual Sadhana Month, the pandemic were enrolled in TCS’ Youth
through which over 16,000+ volunteers from Employment Program, where they were trained
India, NA, and LATAM donated 215,000 hours and groomed to improve their employability.
of service in their local communities. New livelihood avenues were made available for
1,600 COVID-affected families.
• Leaders with Purpose, a civic leadership program
designed to nurture and prepare TCS leaders • TCS’ BridgeIT entrepreneurs supported their
with the skill to lead societal change, which was local communities, helping out with vaccine
successfully running in North America for the registration, accessing online COVID reports
and online government initiatives.
Integrated Annual Report 2021-22 Corporate Social Responsibility | 185
283 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
1
GRI 2-1, GRI 2-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 186
284 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
13. Reporting boundary - Are the disclosures under this report made ISO and financial audit.
on a standalone basis (i.e. only for the entity) or on a consolidated
basis (i.e. for the entity and all the entities which form a part of its GRI Assurance4: Ernst & Young has assured the data presented under
consolidated financial statements, taken together).2 GRI Standards disclosures as specified in their Assurance Statement.
The scope and basis of assurance have been described in their assurance
Data Basis Exclusions letter. The Board was not involved in seeking this assurance.
285 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
b. What is the contribution of exports as a percentage of the total b. Differently abled Employees:
turnover of the entity?
S. Particulars Total (A) Male Female
The contribution of exports as a percentage of total turnover of TCS No No. (B) % (B / A) No. (C) % (C / A)
Standalone is 94.0%. DIFFERENTLY ABLED EMPLOYEES
1. Permanent (D) 921 706 76.7 215 23.3
c. A brief on types of customers
2. Other than Permanent (E) 11 8 72.7 3 27.3
TCS works with leading corporations across the world - typically 3. Total differently abled 932 714 76.6 218 23.4
Fortune 1000 or Global 2000 corporations and the public sector. employees (D + E)
In India, TCS works with departments of the Government of India,
Note:
various state governments, systemically important entities and the
private sector. • Differently abled type includes Hearing, Visual, Locomotor, Orthopedic and
Others
6
GRI 2-6 7
GRI 2-7
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 188
286 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
19. Participation/Inclusion/Representation of women8 V. Holding, Subsidiary and Associate Companies (including joint ventures)
Total (A) No. and percentage of Females 21. (a) Names of holding / subsidiary10
No. (B) % (B / A)
Board of Directors 9 2 22.2 S. Name of the holding / subsidiary/ (A) Indicate % of Does the entity
No. whether shares indicated at
Key Management Personnel 4 0 0.0 holding/ held by column A,
Senior Management 29,966 3,980 13.3 Subsidiary listed participate in
entity the Business
Responsibility
Note:
initiatives of the
• Key Management Personnel (KMP) are Chief Executive Officer and Managing listed entity?
Director (CEO&MD), Chief Operating Officer and Executive Director (COO), (Yes/No)
Chief Financial Officer (CFO) and Company Secretary (CS). 1. Tata Sons Private Limited Holding 72.3 Yes
• Senior Management excludes Directors and KMP. 2. APTOnline Limited Subsidiary 89 Yes
3. C-Edge Technologies Limited Subsidiary 51 Yes
20. Turnover rate for permanent employees9
4. MP Online Limited Subsidiary 89 Yes
8
GRI 405-1
9
GRI 401-1 10
GRI 2-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 189
287 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
S. Name of the holding / subsidiary/ (A) Indicate % of Does the entity S. Name of the holding / subsidiary/ (A) Indicate % of Does the entity
No. whether shares indicated at No. whether shares indicated at
holding/ held by column A, holding/ held by column A,
Subsidiary listed participate in Subsidiary listed participate in
entity the Business entity the Business
Responsibility Responsibility
initiatives of the initiatives of the
listed entity? listed entity?
(Yes/No) (Yes/No)
12. Tata Consultancy Services (China) Co., Subsidiary 93.2 Yes 23. Tata Consultancy Services Luxembourg Subsidiary 100 Yes
Ltd. S.A.
13. Tata Consultancy Services Japan, Ltd. Subsidiary 66 No 24. Tata Consultancy Services Switzerland Subsidiary 100 Yes
Ltd.
14. Tata Consultancy Services Malaysia Sdn Subsidiary 100 Yes
Bhd 25. Tata Consultancy Services Osterreich Subsidiary 100 No
GmbH
15. PT Tata Consultancy Services Indonesia Subsidiary 100 No
26 Tata Consultancy Services Danmark Aps Subsidiary 100 Yes
16. Tata Consultancy Services (Philippines) Subsidiary 100 Yes
Inc. 27. Tata Consultancy Services De Espana Subsidiary 100 Yes
S.A.
17. Tata Consultancy Services (Thailand) Subsidiary 100 No
Limited 28. Tata Consultancy Services (Portugal) Subsidiary 100 Yes
Unipessoal Limitada
18. Tata Consultancy Services Belgium Subsidiary 100 Yes
29. Tata Consultancy Services France Subsidiary 100 Yes
19. Tata Consultancy Services Deutschland Subsidiary 100 Yes
GmbH 30. Tata Consultancy Services Saudi Arabia Subsidiary 100 Yes
20. Tata Consultancy Services Sverige AB Subsidiary 100 Yes 31. Tata Consultancy Services (Africa) (PTY) Subsidiary 100 Yes
Ltd.
21. Tata Consultancy Services Netherlands Subsidiary 100 Yes
BV 32. Tata Consultancy Services (South Africa) Subsidiary 100 No
(PTY) Ltd.
22. Tata Consultancy Services Italia s.r.l Subsidiary 100 Yes
33. TCS FNS PTY Limited Subsidiary 100 Yes
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 190
288 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
S. Name of the holding / subsidiary/ (A) Indicate % of Does the entity S. Name of the holding / subsidiary/ (A) Indicate % of Does the entity
No. whether shares indicated at No. whether shares indicated at
holding/ held by column A, holding/ held by column A,
Subsidiary listed participate in Subsidiary listed participate in
entity the Business entity the Business
Responsibility Responsibility
initiatives of the initiatives of the
listed entity? listed entity?
(Yes/No) (Yes/No)
34. TCS Financial Solutions (Beijing) Co., Ltd. Subsidiary 100 Yes 47. Tata Consultancy Services UK Limited Subsidiary 100 Yes
(formerly W12 Studios Limited)
35. TCS Financial Solutions Australia Pty Subsidiary 100 Yes
Limited 48. TCS Business Services GmbH Subsidiary 100 Yes
36. TCS Iberoamerica SA Subsidiary 100 Yes 49. Tata Consultancy Services Ireland Subsidiary 100 Yes
Limited
37. TCS Solution Centre S.A. Subsidiary 100 Yes
50. TCS Technology Solutions AG (formerly Subsidiary 100 No
38. Tata Consultancy Services Argentina Subsidiary 100 Yes
Postbank Systems AG)
S.A.
51. Saudi Desert Rose Holding B.V. Subsidiary 100 Yes
39. Tata Consultancy Services Do Brasil Subsidiary 100 Yes
Ltda 52. Tata Consultancy Services Bulgaria Subsidiary 100 Yes
EOOD
40. Tata Consultancy Services De Mexico Subsidiary 100 Yes
S.A., De C.V. 53. Tata Consultancy Services Guatemala, Subsidiary 100 No
S.A.
41. Tata Consultancy Services Chile S.A. Subsidiary 100 Yes
42. TCS Inversiones Chile Limitada Subsidiary 100 Yes VI. CSR Details
43. TATASOLUTION CENTER S.A. Subsidiary 100 Yes
22. (i) Whether CSR is applicable as per section 135 of Companies Act,
44. TCS Uruguay S.A. Subsidiary 100 Yes 2013: (Yes/No) Yes
45. MGDC S.C. Subsidiary 100 Yes
(ii) Turnover (in `) ` 191,754 crore
46. Tata Consultancy Services Qatar L.L.C. Subsidiary 100 No
(iii) Net worth (in `) ` 89,139 crore
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 191
289 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
23. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct:
11
GRI 2-25
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 192
290 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Please indicate material responsible business conduct and sustainability issues pertaining to environmental and social matters that present a risk or an opportunity
to your business, rationale for identifying the same, approach to adapt or mitigate the risk along-with its financial implications, as per the following format
S. No. Material issue identified Indicate Rationale for identifying the risk / opportunity In case of risk, approach to adapt Financial implications of
whether or mitigate13 the risk or opportunity
risk or (Indicate positive or
opportunity negative implications)
(R/O)
1 Talent management: Risk Risk of failure in any of the elements of talent management Kindly refer the Enterprise Negative
The company’s ability to attract, can impact the Company’s ability to fulfill demand and grow Risk Management section in
develop, motivate, and retain talent is its revenues. Management Discussion and
critical to business success. Analysis
2 Social responsibility: Health and Risk Has a direct impact on the health of TCS employees Kindly refer to the Employee Negative
Wellness of TCS employees and besides productivity impact. Health and Wellbeing section
associates of Management Discussion and
Analysis
3 Environmental Footprint: Risk Extreme weather events due to climate change pose a Kindly refer to the Enterprise Negative
Climate change physical risk of disruption to the company’s operations, Risk Management section in
and the safety and wellbeing of its employees. Additionally, Management Discussion and
economic disruptions due to transition risks can impact the Analysis.
company’s growth and profitability.
Opportunity As TCS’ customers respond to climate change actions, the Kindly refer the Enterprise Positive
company is seeing opportunities to provide technology-led Risk Management section in
solutions to help them achieve their sustainability goals. Management Discussion and
Analysis
12
GRI 3-2
13
GRI 3-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 193
291 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
S. No. Material issue identified Indicate Rationale for identifying the risk / opportunity In case of risk, approach to adapt Financial implications of
whether or mitigate the risk or opportunity
risk or (Indicate positive or
opportunity negative implications)
(R/O)
4 Environmental Footprint -Water Risk Water scarcity can impair the company’s operations and Employee education around Negative
management disrupt business. saving water, more efficient use
of water in campuses, Rain water
harvesting, recycling of waste
water.
5 Environmental Footprint -Waste Risk Inadvertent non-compliance to existing and emerging Reduction in waste generation, Negative
management regulations around recycling and the circular economy can maximization of recycling and
result in economic penalties and reputation damage. reuse.
6 Social Responsibility – Alignment with Risk The business must be rooted in community and be aligned Fostering local communities, Negative
Local Communities with the community’s larger interests. Any job creation, skill development,
adversarial relationship can hurt the company’s ability to supporting local relief efforts
create longer term value. where required in times of crisis
and paying taxes
Opportunity Structural interventions around generating greater interest Positive
in STEM education and STEM careers in the younger
generation, can address talent scarcity issues in the future
and help build TCS’ brand reputation for alignment with
local communities.
7 Corporate Governance – Board Risk Strong corporate governance is core to achieving the Kindly refer to “Material aspects Negative
oversight, Conflict of Interest, Ethics, organization’s mission and any risks can undermine and TCS’ approach to them” in
Risk and Compliance, Succession stakeholder trust, damage reputation and disrupt business. Corporate Governance Report
Planning
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 194
292 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 195
293 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
294 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Disclosure Questions
8. Details of the highest authority responsible for implementation and oversight Name: Milind Lakkad
of the Business Responsibility policy (ies).33 Designation: Chief Human Resources Officer
Telephone number: 022 67789999
E-mail id: corporate.sustainability@tcs.com
9. Does the entity have a specified Committee of the Board/ Director responsible The Stakeholders’ Relationship Committee (SRC) of the Board of Directors is responsible for decision
for decision making on sustainability related issues? (Yes / No). If yes, provide making on sustainability related issues.
details.34 DIN Name Designation
03611983 Dr. Pradeep Kumar Khosla Chairman
00008886 Keki Mistry Member
06365813 Rajesh Gopinathan Member
12. If answer to question (1) above is “No” i.e. not all Principles are covered by a policy, reasons to be stated: Not Applicable
33
GRI 2-13
34
GRI 2-9
35
GRI 2-5
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 197
295 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE • Awareness programs covering the applicable principles were held and
attended by all respective committee members of the Board and/or the Board
This section is aimed at helping entities demonstrate their performance in of Directors.
integrating the Principles and Core Elements with key processes and decisions.
The information sought is categorized as “Essential” and “Leadership”. While the 2. Details of fines / penalties /punishment/ award/ compounding fees/
essential indicators are expected to be disclosed by every entity that is mandated settlement amount paid in proceedings (by the entity or by directors /
to file this report, the leadership indicators may be voluntarily disclosed by KMPs) with regulators/ law enforcement agencies/ judicial institutions,
entities which aspire to progress to a higher level in their quest to be socially, in the financial year, in the following format (Note: the entity shall make
environmentally and ethically responsible. disclosures on the basis of materiality as specified in Regulation 30 of SEBI
(Listing Obligations and Disclosure Obligations) Regulations, 2015 and as
PRINCIPLE 1 Businesses should conduct and govern themselves with integrity, disclosed on the entity’s website)37:
and in a manner that is Ethical, Transparent and Accountable.
Monetary
Essential Indicators
NGRBC Name of the Amount Brief of Has an
1. Percentage coverage by training and awareness programmes on any of the Principle regulatory/ (In INR) the Case appeal
Principles during the financial year36: enforcement been
agencies/ judicial preferred?
Segment Total number Topics / %age of persons institutions (Yes/No)
of training principles in respective Penalty/ Fine NIL NIL NIL NA NA
and awareness covered under category covered Settlement NIL NIL NIL NA NA
programmes the training by the awareness
Compounding fee NIL NIL NIL NA NA
held and its impact programmes
Board of Directors 10 All 100.0%
Non-Monetary
Key Managerial Personnel 10 All 100.0% NGRBC Name of the Brief Has an appeal been
Employees other than BoD and 17,969 All 98.5% Principle regulatory/ of the preferred? (Yes/No)
KMPs enforcement Case
agencies/ judicial
Note: institutions
• All the principles laid down in BRSR are covered by TCS mandatory trainings Imprisonment NIL NIL NA NA
and Tata Code of Conduct (TCoC), which is adhered to by all employees. Punishment NIL NIL NA NA
36
GRI 2-17 37
GRI 2-27
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 198
296 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
3. Of the instances disclosed in Question 2 above, details of the Appeal/ 6. Details of complaints with regard to conflict of interest:
Revision preferred in cases where monetary or non-monetary action has
been appealed. FY 2021-22 FY 2020-21
Case Details Name of the regulatory / enforcement agencies / Number Remarks Number Remarks
judicial institutions Number of complaints received NIL NIL NIL NIL
NA NA in relation to issues of Conflict
of Interest of the Directors
4. Does the entity have an anti-corruption or anti-bribery policy? If yes,
Number of complaints received NIL NIL NIL NIL
provide details in brief and if available, provide a web-link to the policy.38 in relation to issues of Conflict
Yes. The TCoC contains guidelines on anti-bribery and anti-corruption. TCS of Interest of the KMPs
is committed to upholding the highest moral and ethical standards, and does
7. Provide details of any corrective action taken or underway on issues
not tolerate bribery or corruption in any form. The policy is available on the
related to fines / penalties / action taken by regulators/ law enforcement
company website at: https://on.tcs.com/Tata-Code-Of-Conduct agencies/ judicial institutions, on cases of corruption and conflicts of
5. Number of Directors/KMPs/employees against whom disciplinary action interest.
was taken by any law enforcement agency for the charges of bribery/
Not Applicable
corruption39:
FY 2021-22 FY 2020-21
Directors NIL NIL
KMPs NIL NIL
Employees 3 (Under fraud) 2 (under Fraud)
Note:
• Data specific to India. Cases pertain to employees in continued employment,
where investigation by law enforcement agencies is underway, pending
conclusion.
38
GRI 2-23
39
GRI 205-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 199
297 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
PRINCIPLE 2 Businesses should provide goods and services in a manner that is sustainable and safe
Essential Indicators
1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the environmental and social impacts of product and
processes to total R&D and capex investments made by the entity, respectively.
Amount FY 2021-22 FY 2020-21 Details of improvements in environmental and social impacts
in ` crore
R&D 2,242 1,917 TCS’ investments in research and innovation have resulted in solutions like Envirozone™, Clever Energy and IP2™. TCS has been using Clever
Capex 2,964 3,139 Energy for the last few years to reduce its energy consumption, and is now commercially selling it and the other two solutions to clients to
help them achieve their sustainability goals. Additionally, TCS has been investing in building green campuses (IGBC certified). All of this, along
with greater use of renewable energy has helped TCS bring down its carbon footprint by 66% versus base year 2016.40
2. a. Does the entity have procedures in place for sustainable sourcing41? (Yes/No)
Yes. TCS’ Sustainable Supply Chain policy and Green Procurement policy outline its commitment to making its supply chain more responsible and sustainable. The
policies are available on our website:
3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for (a) Plastics (including packaging) (b)
E-waste (c) Hazardous waste and (d) other waste42.
TCS is an IT Consulting Services and Business Solutions company and does not manufacture any products hence this question is not applicable to the company’s
operations. TCS has defined processes in place for reuse, recycle and safe end-of-life disposal for the products used in its operations. TCS conducts audit on waste
recycling vendors for the safe disposal of e-waste, used lube oil, battery waste and other hazardous waste.
40
TCS Energy Management Solution – TCS AR FY 2016-17
41
GRI 308-1
42
GRI 306-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 200
298 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
4. Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes, whether the waste collection plan is in line with the
Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? If not, provide steps taken to address the same.
Note:
• Data specific to India.
• Paternity Leave benefit is applicable only to employees of the erstwhile eServe.
• There are no day-care facilities on TCS premises. TCS has location wise tie-ups with third-party run day care centers, which employees can avail of.
43
GRI 401-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 201
299 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Note:
3. Accessibility of workplaces: Are the premises / offices of the entity accessible to differently abled employees and workers, as per the requirements of the Rights
of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard.
Yes
4. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a web-link to the policy. –
Yes. The Tata Code of Conduct can be accessed at: https://www.tcs.com/tata-code-of-conduct. Additionally, there is a Disability Inclusion Policy governing TCS’ India
operations, available to employees on the company’s local intranet.
44
GRI 201-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 202
300 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
5. Return to work and Retention rates of permanent employees that took 7. Membership of employees and worker in association(s) or Unions
parental leave45. recognised by the listed entity47:
Yes/No Note:
(If Yes, then give details of the mechanism in brief)
Data specific to India.
Permanent Employees Yes, the employees can use the “Employee Concerns”
application to log their grievances in TCS internal portal, which
8. Details of training given to employees and workers48:
will be addressed by the respective stakeholders within the
stipulated timelines
Training and engagement are an important element for safety awareness.
Other than Permanent Non-Permanent employees can raise the grievances via Email Health and safety training is imparted to employees as a part of the
Employees to the concerned stakeholders. induction module at the time of joining to achieve minimum mandatory
health and safety (H&S) competence combined with an annual refresher web
based training. Further, TCS engages employees on H&S through various
45
GRI 401-3 47
GRI 2-30
46
GRI 2-25 48
GRI 404-1
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 203
301 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
communication channels like webinars trainings, posters, events, emails, floor meetings, skits, videos, and blog/posts on TCS intranet. Several campaigns like the Road
Safety Awareness, Ergonomics Awareness, Fire Safety awareness, Incident reporting engage employees to make them more aware and safety conscious.
The number of employees who have completed the refresher training is given below:
Category FY 2021-22 FY 2020-21
Total (A) On Health and Safety Measures On Skill Upgradation Total (D) On Health and Safety Measures On Skill Upgradation
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)
Employees
Male 379,942 374,645 98.6 367,461 96.7 304,327 297,601 97.8 288,473 94.8
Female 210,720 205,656 97.6 201,314 95.5 171,367 164,608 96.1 160,297 93.5
Total 590,662 580,301 98.2 568,775 96.3 475,694 462,209 97.2 448,770 94.3
Note:
• The above data includes all Mandatory Policies related training including Health and Safety.
• The above data is based on Globally reported training and excludes employees on Leave Without Pay.
• Based on TCS’ global headcount of permanent employees. Excludes employees of non-wholly owned subsidiaries.
9. Details of performance and career development reviews of employees and worker49:
Category FY 2021-22 FY 2020-21
Total (A) No. (B) % (B/A) Total (C) No. (D) % (D/C)
Employees
Male 251,176 248,972 99.1 274,310 271,546 99.0
Female 131,896 130,857 99.2 153,413 151,473 98.7
Total 383,072 379,829 99.2 427,723 423,019 98.9
Note:
49
GRI 404-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 204
302 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
10. Health and safety management system: Mitigation plan and controls are provided to eliminate the identified
hazards and risks.
a. Whether an occupational health and safety management system has
been implemented by the entity? (Yes/ No). If yes, the coverage such c. Whether you have processes for employees to report the work
system50? related hazards and to remove themselves from such risks. (Y/N)52
Yes. TCS is certified to ISO 45001:2018 Occupational Health and Safety Yes. TCS has a safety incident reporting and management process to
(OHS) Management System standard across 124 of its facilities worldwide ensure that all work-related incidents (which include accidents, near-
in FY 2022. These certified locations constitute 82% of office footprint misses, unsafe conditions and unsafe acts) are reported and closed after
and >96% of people footprint operating from these locations. taking necessary corrective actions. This is enabled through an online
safety incident reporting tool which is accessible to all TCS employees
TCS has a well-defined Occupational Health and Safety (OHS) policy to facilitate transparent reporting. The platform also supports incident
and supporting processes to ensure the safety and well-being of its investigation and corrective action with the perspective of eliminating
employees. Safety lead and lag indicators are measured across the hazards and preventing incidents.
organization and reported. The board-level Stakeholders’ Relationship
Committee reviews the company’s health and safety performance on d. Do the employees/ worker of the entity have access to non-
a half yearly basis. Over 96% of the workforce is represented in joint occupational medical and healthcare services? (Yes/ No)53
management-employee health and safety committees that monitor,
advise and drive occupational, health and safety initiatives. Yes. TCS recognizes that overall physical and mental wellbeing of its
employees is integral to its success and growth aspirations. TCS has a
b. What are the processes used to identify work-related hazards and people focus approach by involving consulting and training employees on
assess risks on a routine and non-routine basis by the entity51? physical health, mental health, and wellbeing.
As a part of ISO 45001:2018 Occupational Health and Safety TCS has taken a holistic approach to well-being and redefined them
Management System, TCS has a documented procedure to carry out to be relevant in these trying times of pandemic. These well-being
assessment of work-related hazards and risks for all routine and non- programs were reimagined to look at various aspects such as COVID-19
routine activities carried out at any location. Hazard and risk identification support, mental health, ergonomic health, physical health, and safety at
is carried out by the process owners in consultation with the safety home, delivered through digital channels, hospital insurance services,
experts. The process owners are responsible to ensure adequate controls occupational health services and through seamless integration of all
are identified and implemented to control the identified OHS risks. stakeholders. TCS Cares initiative has instituted programs for associates
50
GRI 403-1 52
GRI 403-2
51
GRI 403-2 53
GRI 403-6
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 205
303 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
and their families to help cope with the mental stress and anxiety. TCS 11. Details of safety related incidents54, in the following format:
has been promoting health and wellbeing of employees through Yoga,
Typical to any service sector company operating out of office-based premises,
Fit4Life and similar initiatives.
most common injuries occur due to slips, trips and falls or being struck by
TCS has occupational health centers (OHC) at TCS facilities in India. stationary objects, road accidents in company provided transport. TCS ensures
The employees and contractors who are working at these facilities have capturing all types of incidents including accidents, near-misses and safety
access to non-occupational medical and healthcare services as well. observations and ensuring 100% closure of the reported incidents with
Beyond the OHCs, TCS provides comprehensive medical and healthcare appropriate corrective and preventive actions.
services to employees through the company provided medical insurance
The safety incident statistics is given below –
to employees and their dependents. In overseas geographies, non-
occupational medical and healthcare services are provided as per the Safety Incident/Number Category FY 2021-22 FY 2020-21
country regulations. To ensure physical fitness, TCS also has recreational Lost Time Injury Frequency Rate 0.0032 0.0044
facilities and gymnasiums at many of its facilities for the benefit of the (LTIFR) (per one million-person hours
employees. worked)
Total recordable work-related injuries Employees 4 5
TCS, through its TCS Cares initiative, instituted programs for employees
and their families to help cope with the mental stress and anxiety. Online No. of fatalities 0 0
counselling sessions and self-help resources saw an increase in usage. High consequence work-related injury 0 0
Interactive sessions for grief support as well as extending individual grief or ill-health (excluding fatalities)
counselling to employees through proactive HR connects and reach 12. Describe the measures taken by the entity to ensure a safe and healthy
outs were conducted to extend support to employees battling with work place55.
losses. Also, a special series of burnout support offerings were deployed
to increase awareness and create support strategies for burnout. HR TCS recognizes that occupational, health & safety (OHS) and overall physical
connects were strengthened through Emotional Wellbeing SOPs. Special and mental wellbeing of its employees is integral to its success and growth
sessions were organized for stress management for leadership teams for aspirations as spelled out in its OHS Policy. TCS is committed to provide safe
managing the new normal Peer counselling for HRs was done to equip workplaces focusing on preventing injuries, illnesses, and continuously strives
them to handle mental health cases coming from employees. A special to eliminate hazards and reduce OHS risks.
series of “Respond with Care“ offerings, highlighting hope and positive
psychology, providing basic emotional first aid skills is also being provided
to HRs, Managers and employees.
54
GRI 403-9, GRI 403-10
55
GRI 403-2, GRI 3-3, GRI 403-9, GRI 403-10
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 206
304 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Key occupational health related risks are associated with the key generic 13. Number of Complaints on the following made by employees56:
H&S risks identified typical to TCS’ nature of operations include workplace
ergonomics risks arising due to computer usage, indoor air quality, workplace FY 2021-22 FY 2020-21
illumination and noise and fire risk typical to an office building and general
Filed Pending Remarks Filed Pending Remarks
office risks including slips, trips, falls, electrical shock, etc. Hazard identification
during resolution during resolution
and risk assessment process is conducted to has helped identify each such the at the end the at the end
risk and ensure that proper mitigation measures are put in place to create a year of year year of year
healthy and safe work environment.
Working
Some of the mitigation measures to prevent or mitigate significant Conditions
40 0 44 0
occupational health & safety impacts include, Health &
Safety
• Provision and maintenance of fire detection, alarm and suppression
systems
14. Assessments for the year57:
• Regular site review, inspections and audits to assess safety preparedness
% of your plants and offices that were assessed (by entity or
• Regular mock drills for fire as well as medical emergencies
statutory authorities or third parties)
• Provision of ergonomically designed chairs and workstations to prevent Health and safety TCS has 124 locations globally certified with ISO 45001:2018,
musculoskeletal disorders (MSD’s) and low radiation computer monitors practices Occupational Health & Safety Standards. 100% of offices have
for better visual health been audited during FY 2022 by qualified internal auditors at TCS.
Every year, one third of TCS’ locations are identified to be sampled
• Digital monitoring of indoor air quality and periodic cleaning of the HVAC for external/ third party audits. In FY 2022 about 30% of TCS’
ducts to avoid sick building syndrome offices have undergone ISO 45001:2018 audits by External
Auditors / third parties. Hence, out of 124 locations globally,
• Regular training on occupational health & safety training to sensitize
TCS has 38 of them undergo external audits by TUV Nord for
employees on OHS aspects to inculcate a culture of safety occupational health & safety.
• Employee engagement campaigns on health & safety topics such as fire There were no statutory audits conducted on health and safety
safety, road safety, emergency evacuation, ergonomics among others practices in FY 2022 for any of the offices in India.
There are no major H&S risks associated with TCS services as the company
provides customized software solutions and IT services. 56
GRI 2-25
57
GRI 3-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 207
305 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
% of your plants and offices that were assessed (by entity or PRINCIPLE 4: Businesses should respect the interests of and be responsive to
statutory authorities or third parties) all its stakeholders
Working TCS locations are subject to site safety inspections and reviews
Conditions periodically by internal health & safety team with the perspective Essential Indicators
of checking any health, hygiene and safety hazards and mitigating
them. 1. Describe the processes for identifying key stakeholder groups of the
As a part of ISO 45001:2018 audits, TCS locations undergo a entity59.
site review and assessment to check deployment of operational
controls. 100% of TCS’ sites get checked and inspected for health TCS engages with a broad spectrum of stakeholders, to deepen its insights
and safety aspects during each year. into their needs and expectations, and to develop sustainable strategies for the
short, medium and long term. Stakeholder engagement also helps to manage
15. Provide details of any corrective action taken or underway to address risks and opportunities in business operations. The key stakeholders identified
safety-related incidents (if any) and on significant risks / concerns arising in consultation with the company’s management are: customers, employees,
from assessments of health & safety practices and working conditions.58 shareholders, academic institutions, head-hunters, staffing firms, other
suppliers, partners and collaborators, industry bodies such as NASSCOM and CII,
There were a few road/transport, slip, trip and fall related incidents during governments, NGOs, local communities, regulators and society at large.
the year which have been investigated and closed with necessary corrective
and preventive actions. Defensive driving focus and behavioral based safety Some other stakeholders that TCS closely engages with – such as industry
practices have been emphasized as corrective measures. analysts, equity analysts, and the news media –are proxies for other named
stakeholders – i.e. customers, shareholders, and society at large, respectively.
58
GRI 403-10 59
GRI 2-29
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 208
306 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group60
Stakeholder Group Whether identified as Channels of Communication Frequency of Engagement (Annually/ Purpose and scope of engagement
Vulnerable & Marginalized (Email, SMS, Newspaper, Pamphlets, Half yearly/ Quarterly / others – including key topics and concerns
Group (Yes/No) please specify) raised during such engagement
Advertisement, Community Meetings,
Notice Board, Website), Other
Customers No As needed: Project-related calls and • Continuous: TCS website; • Understanding client, industry and
meetings; project management reviews; social media (LinkedIn, Twitter, business challenges
relationship meetings and reviews; Facebook, Instagram, YouTube)
• Identifying opportunities to
executive meetings and briefings;
• Half-yearly: Customer improve TCS’ service and products
customer visits; responses to RFIs/ satisfaction surveys for cross-selling
RFPs; sponsored events; mailers;
newsletters; brochures • Annual: Customer summits; • Deciding on investments and
Innovation days; Executive capabilities required to fulfil
customer surveys; Sponsored demand
Community events • Understanding client’s data privacy
and security requirements
Shareholders No As needed: Press releases and press • Quarterly: Financial statements • Educating the investor community
conferences; email advisories; facility in IndAS and IFRS; earnings call; about TCS integrated value
visits; in-person meetings; investor exchange notifications; press creation model and business
conferences; non-deal roadshows; conferences strategy for the long term
conference calls • Half Yearly: CEO message on • Helping investors voice their
half-yearly financial performance concerns regarding company
and summary of significant events policies, reporting, strategy, etc.
• Continuous: Investors page on • Understanding shareholder
the TCS website expectations
• Annual: Annual General Meeting;
Annual Report
60
GRI 2-29
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 209
307 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Stakeholder Group Whether identified as Channels of Communication Frequency of Engagement (Annually/ Purpose and scope of engagement
Vulnerable & Marginalized (Email, SMS, Newspaper, Pamphlets, Half yearly/ Quarterly / others – including key topics and concerns
Group (Yes/No) please specify) raised during such engagement
Advertisement, Community Meetings,
Notice Board, Website), Other
Employees No As needed: Town halls; roadshows; • Monthly: @TCS (in-house • Career Management and Growth
project or operations reviews; video magazine) Prospects
conferences; audio conference calls;
• Continuous: TCS website; • Learning opportunities
one-on-one counselling Ultimatix Notice Board; CEO • Compensation structure
Connect; CTO Blog; Corporate
Corner; Knome; dipstick surveys; • Building a safety culture and
grievance redressal system inculcating safe work practices
among employees
• Annual: PULSE (employee
feedback survey); long-service • Ongoing desire for more flexible
awards; sales meets; Blitz working hours
(business planning meet) • Improving Diversity and Inclusion
Partners and Collaborators No As needed: Meetings/calls; COINTM • Monthly: Conference calls • Stronger partnerships
meetings; visits; partner events • Quarterly: Business reviews • Demand Sustainability
• Annual: Partner events • Credit worthiness
• Ethical Behavior
• Fair Business Practices
• Governance
Academic Institutions No As needed: Academic Interface Continuous: TCS website;
• • Knowledge-exchange
Program; Co-Innovation Network academic portal collaboration
(COIN™) meetings • Annual: Sangam (high-level • Advancing the academic’s
academic conference); campus research program / curriculum
recruitment enhancement
• Job creation
• Internship opportunities
• Faculty development
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 210
308 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Stakeholder Group Whether identified as Channels of Communication Frequency of Engagement (Annually/ Purpose and scope of engagement
Vulnerable & Marginalized (Email, SMS, Newspaper, Pamphlets, Half yearly/ Quarterly / others – including key topics and concerns
Group (Yes/No) please specify) raised during such engagement
Advertisement, Community Meetings,
Notice Board, Website), Other
Head-hunters; staffing firms; No One-time: RFIs/RFPs; empanelment As needed: Transactional meetings; • Diversity hiring initiatives and what
other suppliers process periodic reviews; surveys are the biggest challenges
Industry bodies, Regulators No As needed (need basis / usually 1-2 Annual: Conferences; summits • Ensure 100% compliance to all
meetings in 3 months’ basis): local laws
• Conferences and seminars,
• working committee meetings,
• surveys,
• other meetings
Governments; NGOs; local No As needed: Governance RFIs/RFPs; Continuous: TCS website • Understand areas for sustainable
communities; media, industry presentations; project meetings; development
analysts, society at large reviews; calls and meetings; surveys; • Communicate TCS’ performance
consultative sessions; field visits;
and strategy;
due diligence; calls and meetings;
conferences and seminars; surveys; • Manage TCS’ brand and
press releases; press conferences; reputation;
media interviews and quotes; sponsored • Share and contribute to thought
events, Analyst Days leadership and insight into public
and business concerns;
• Discuss TCS’ response to
responsible business issues
• Work in partnership to develop
solutions to global challenges
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 211
309 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Essential Indicators
1. Employees who have been provided training on human rights issues and policy(ies) of the entity, in the following format61:
Total (A) No. of employees covered (B) % (B / A) Total (C) No. of employees covered (D) % (D / C)
Employees
Permanent 590,662 580,335 98.3 475,694 462,172 97.2
Other than permanent 17,609 15,333 87.1 12,393 10,826 87.4
Total Employees 608,271 595,668 97.9 488,087 472,998 96.6
Note:
61
GRI 2-24
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 212
310 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Note:
• Other than Permanent category consists of contractors and interns. The professional fees / stipends paid to them are not comparable to the salaries paid to
employees.
62
GRI 405-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 213
311 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
63
GRI 2-19, GRI 2-21
64
GRI 405-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 214
312 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business65? (Yes/
No) - Yes
5. Describe the internal mechanisms in place to redress grievances related to human rights issues66.
Reporting avenues have been provided for TCS’ employees, customers, suppliers and other stakeholders to raise concerns or make disclosures when they become aware
of any actual or potential violation of the Company Code, policies or law including human rights violation. Representations made in the reporting avenues are reviewed
and appropriate action is taken on substantiated violations.
FY 2021-22 FY 2020-21
Filed during the Pending resolution at Remarks Filed during the year Pending resolution at Remarks
year the end of year the end of year
Sexual Harassment 36 16 Review in progress 27 8 Closed
Discrimination at workplace 1 0 Closed 1 0 Closed
Child Labour 0 0 0 0 0 0
Forced Labour/Involuntary Labour 0 0 0 0 0 0
Wages 0 0 0 0 0 0
Other human rights relatedissues 0 0 0 0 0 0
Notes:
• Data specific to India
• The above data is as on March 31, 2022
65
GRI 2-13
66
GRI 2-25
67
GRI 406-1
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 215
313 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
7. Mechanisms to prevent adverse consequences to the complainant in PRINCIPLE 6: Businesses should respect and make efforts to protect and
discrimination and harassment cases68. restore the environment
Concerns on discrimination and harassment are dealt with confidentially. TCS Essential Indicators
does not tolerate any form of retaliation against anyone reporting good faith
concerns. Anyone involved in targeting such a person raising such complaints 1. Details of total energy consumption (in Joules or multiples) and energy
will be subject to disciplinary action. intensity, in the following format70:
8. Do human rights requirements form part of your business agreements and TCS uses multiple energy sources in its daily operations, electricity being the
contracts? (Yes/No)69 primary source. Majority of the electricity comes from conventional sources,
but TCS has increased the share of renewable electricity (RE) over the
Yes.
years through onsite rooftop solar generation, third party procurement and
9. Assessments for the year: purchase of Energy Attribute Certificate (EAC) (in select geographies). Other
sources of energy include natural gas (mainly used for space heating/cooling),
% of your plants and offices that were assessed (by district heating and cooling, fuel used in company owned vehicles, cooking gas
entity or statutory authorities or third parties) used in cafeteria and diesel used in diesel generators (mainly used as a back-
Child labour TCS internally monitors compliance for all relevant up source for power shortages). The RE consumption as a % of total electricity
laws and policies pertaining to these issues. There consumption has increased from 15.6% in FY 2021 to 37.2% in FY 2022 The
Forced/involuntary labour
have been no observations by local statutory / third electricity used across India operations reduced by 6.5% Y-o-Y. For global
Sexual harassment parties in India in FY 2022. operations, there is an increase in total electricity use by 2.7% Y-o-Y due to
Discrimination at workplace the increased reporting boundary in FY 2022 covering operations in North
Wages America (NA), Asia Pacific (APAC), Europe and Middle East.
Others – please specify
68
GRI 2-25
69
GRI 2-23, GRI 2-24 70
GRI 302-1, GRI 302-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 216
314 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Details of total energy consumption (in Mega Joules) and energy intensity are 2. Does the entity have any sites / facilities identified as designated
provided in the table below: consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme
of the Government of India? (Y/N) If yes, disclose whether targets set
Parameter FY 2021-22 FY 2020-21
under the PAT scheme have been achieved. In case targets have not been
From renewable sources achieved, provide the remedial action taken, if any.
Total electricity consumption 401,662,127 163,892,956
(A) Not Applicable
Total fuel consumption (B) 0 0 3. Provide details of the following disclosures related to water71, in the
Energy consumption 8,482,654 0 following format:
through other sources (C)
The sources of freshwater at TCS includes third party water (86.4%),
Total energy consumed 410,144,781 163,892,956
groundwater (8.4%) and rainwater harvested (5.2%). TCS optimizes water
from renewable sources
(A+B+C) consumption through conservation, sewage treatment and reuse, and
From non-renewable sources rainwater harvesting. All new campuses have been designed for higher
water efficiencies, 100% treatment and recycling of sewage, and rainwater
Total electricity consumption 672,917,518 880,609,895
(D) harvesting. The detailed break up is given below:
Total fuel consumption (E) 41,303,253 38,154,387 Parameter FY 2021-22 FY 2020-21
Energy consumption 0 0 Water withdrawal by source (in kiloliters)
through other sources (F) (i) Surface water NIL NIL
Total energy consumed 714,220,770 918,764,282 (ii) Groundwater 121,756 116,126
from non-renewable (iii) Third party water 1,243,889 1,209,121
sources (D+E+F) (iv) Seawater / desalinated water NIL NIL
Energy intensity per rupee 0.00058 0.00066 (v) Others – Rainwater utilized 75,314 76,034
of turnover (Total energy Total volume of water withdrawal 1,440,959 1,401,280
consumption/turnover in (in kiloliters) (i + ii + iii + iv + v)
rupees) Total volume of water 1,319,696 1,268,191
Note: Indicate if any independent assessment/ evaluation/assurance has consumption (in kiloliters)
been carried out by an external agency? (Y/N) If yes, name of the external Water intensity per rupee of 0.0000007 0.0000008
turnover (Water consumed /
agency. turnover)
Yes. This data has been subject to independent assurance by Ernst & Young
Associates LLP (EY).
71
GRI 303-3, GRI 303-5
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 217
315 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Note: Indicate if any independent assessment/ evaluation/assurance has Parameter Please FY 2021-22 FY 2020-21
been carried out by an external agency? (Y/N) If yes, name of the external specify
agency.Yes. This data has been subject to independent assurance by Ernst unit
& Young Associates LLP (EY). Persistent organic pollutants (POP) NA NA NA
4. Has the entity implemented a mechanism for Zero Liquid Discharge? If Volatile organic compounds (VOC) NA NA NA
yes, provide details of its coverage and implementation72. Hazardous air pollutants (HAP) NA NA NA
Others–please specify NA NA NA
Yes, TCS has achieved zero liquid discharge across all the campuses. TCS
optimizes water consumption through conservation, sewage treatment and Note: Indicate if any independent assessment/ evaluation/assurance has
reuse, and rainwater harvesting. All new campuses have been designed for been carried out by an external agency? (Y/N) If yes, name of the external
100% treatment and recycling of sewage, and rainwater harvesting. agency.
5. Please provide details of air emissions (other than GHG emissions) by the The DG stack emissions are sampled and analyzed by government approved
entity, in the following format: laboratories and the reports are reviewed by the internal team to ensure
TCS being a service sector company does not have significant air emissions compliance to the CTO conditions. These stack emission reports are
other than those arising from operation of DG sets during power outages. submitted to government authorities (State Pollution Control Boards) as per
consent conditions. These reports are also verified during internal and external
TCS’s operations in India have necessary consent under the Air (Prevention audits to check compliance.
& Control of Pollution) Act (1981), for operation of DG set and ensures
compliance to the conditions which includes stack emission parameters like 6. Provide details of greenhouse gas emissions (Scope 1 and Scope 2
nitrous oxide, non-methane hydrocarbons, carbon monoxide, particulate emissions) & its intensity, in the following format73:
matter, etc. Stack emission monitoring is conducted as per the frequency
The Scope 1 emissions are from direct GHG sources like fuel used in company
required under the Consent To Operate (CTO) the DG.
owned vehicles, diesel generators and cafeteria, fugitive emissions from
Parameter Please FY 2021-22 FY 2020-21 refrigerants and fuel used for space heating. These amount to about 10.6%
specify
unit
73
GRI 305-1; GRI 305-2, GRI 305-4. Scope 1 emissions have been calculated using the
emissions factors published by the DEFRA conversion factors 2021. For Scope 2 emissions
NOx NA NA NA – for India, the source is the emissions factor in the CO2 Baseline Database for the Indian
SOx NA NA NA Power Sector, User Guide, Version 16.0, March 2021, published by the Central Electricity
Authority of India. For Australia, Canada, Europe, North America, New Zealand, Hong Kong
Particulate matter (PM) NA NA NA
and UK emission factors specific to the region published by local authorities are used. For
other countries IEA v4 emission factors 2021 and GHG protocol/ IEA 2021 have been used.
72
GRI 303-1, GRI 303-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 218
316 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
of the Scope 1 + Scope 2 carbon footprint in FY 2022. The remaining 89.4% 7. Does the entity have any project related to reducing Green House Gas
is from indirect emissions, referred to as Scope 2 emissions, associated with emission? If Yes, then provide details75.
purchased electricity. The breakup is provided as required in below table.
Yes. TCS has taken up the target to reduce its absolute Scope 1 and Scope 2
Parameter Unit FY 2021-22 FY 2020-21 carbon footprint by 70% by 2025 and become net zero by 2030. To achieve
Total Scope 1 emissions (Break-up Metric tonnes 16,684 16,284 these targets, the green-house gas management approach has four key
of the GHG into CO2, CH4, N2O, of CO2 levers – green infrastructure, green IT, IT-enabled operational efficiencies,
HFCs, PFCs, SF6, NF3, if available) and renewable energy. These energy efficiency initiatives have resulted in
- CO2 tCO2e 2,813 2,789 avoidance of GHG emissions of approximately 3,200 tCO2e in FY 2022.
- CH4 tCO2e 1.38 8.6
Green Infrastructure and IT enabled operational efficiency:
- N20 tCO2e 28.3 4.7
- HFC tCO2e 13,841 13,505 All new campuses owned by TCS are designed according to green building
Total Scope 2 emissions (Break-up Metric tonnes 141,045 193,994 standards for energy and resource efficiency. They have roof top solar
of the GHG into CO2, CH4, N2O, of CO2 photovoltaic installations to reduce the carbon footprint. Currently, 34 TCS
HFCs, PFCs, SF6, NF3, if available) equivalent offices spanning across over 28.2 million sq. ft of office area, are certified
Total Scope 1 and Scope 2 tCO2e/INR 0.00000008 0.00000013 green buildings by Indian Green Building Council (IGBC). These make up over
emissions per rupee of turnover 64.4% of TCS’ total real estate portfolio in India.
Total Scope 1 and Scope 2
emission intensity (optional)74 In FY 2022, projects were taken up to improve the energy efficiency in
– the relevant metric may be existing buildings as well through retrofits. Cooling systems were upgrade to
selected by the entity efficient energy star rated appliances. UPS resizing and consolidation. Modular
Note: Indicate if any independent assessment/ evaluation/assurance has UPS were adopted where feasible. Other auxiliaries like pumps, cooling towers,
been carried out by an external agency? (Y/N) If yes, name of the external etc. were also replaced. TCS’ resource optimization center continues to help
agency. monitor the energy use on real time basis to optimize it further by leveraging
AI and ML.
Yes. This data has been subject to independent assurance by Ernst & Young
Associates LLP (EY). Green IT:
317 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
20 UPSs and 30 cooling units with more efficiency systems. The company 8. Provide details related to waste management by the entity, in the following
achieved PUE of 1.65 at the two owned-premise TCS data centers at Yantra format77:
Park and Siruseri. Looking forward, the company is incorporating next-gen Parameter FY 2021-22 FY 2020-21
green data center practices with futuristic and modular technologies like
Total Waste generated (in metric tonnes)
Modular UPS, Cold Aisle Containment, real time monitoring of temperature
and energy consumption, etc. For IT energy optimization in the delivery Plastic waste (A) 42.9 10.4
center, the energy efficiency initiatives are through switching off/replacement E-waste (B) 563 16678
of excess capacity/inefficient UPSs, replacement of desktops with laptopsand
Bio-medical waste (C) 1.61 -
improved rack per user ratio.
Construction and demolition waste (D) 62.4 -
Renewable Energy Battery waste (E) 286 175
The company continued to augment the roof top solar photo voltaic Radioactive waste (F) NA NA
installations this year as well taking the total installed capacity to 10.2 MWp Other Hazardous waste. Please 27.6 28.7
contributing to 3.76 percent of total electricity use in the reporting year. specify, if any. (G)
Solar roof top installations at Adibatla Hyderabad (2,154 kWp) and TCS
Other Non-hazardous waste generated 2,351 1,794
Center Kochi (207 kWp) was completed within the reporting year. The (H). Please specify, if any. (Break-up by
company increased the renewable energy procurement through third party composition i.e. by materials relevant to the
PPA for solar energy at TCS Siruseri office and switch over to green tariff sector)
for its operations in the states of Karnataka and Maharashtra. This resulted
Total (A+B + C + D + E + F + G + H) 3,384.5 2,174.2
in an increase in the renewable energy use to 37.2% of the company’s total
energy use in FY 2022. TCS is committed to improve the RE mix in its energy For each category of waste generated, total waste recovered through recycling, re-
portfolio further in the coming years. using or other recovery operations (in metric tonnes)
Category of waste
Carbon Neutrality: (i) Recycled **
The company has become carbon neutral across Scope 1 and Scope 2 carbon - Battery 258 190
footprint for its operations in Asia Pacific (APAC)76 , Europe and North
America (NA) for FY 2022 in line with PAS 2060:2014 standards assured by 77
GRI 306-3; 306-4; 306-5
Bureau Veritas India Limited. 78
The value of e-waste generated in MT in FY 2021 pertains only to the consumer e-waste.
FY 2022 value includes consumer and IT e-waste in MT
76
Excluding Japan
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 220
318 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Parameter FY 2021-22 FY 2020-21 Note: Indicate if any independent assessment/ evaluation/assurance has
been carried out by an external agency? (Y/N) If yes, name of the external
-E-waste 583 115 79
agency.
-Hazardous waste 27.0 20.6
Yes. This data has been subject to independent assurance by Ernst & Young
-Non-Hazardous waste 1,077 703
Associates LLP (EY).
-Plastic Waste 38 8.47
-Construction & Demolition waste 61.6 9. Briefly describe the waste management practices adopted in your
(ii) Re-used establishments. Describe the strategy adopted by your company to
(iii) Other recovery operations reduce usage of hazardous and toxic chemicals in your products and
Total 2,044.6 1,037.1
processes and the practices adopted to manage such wastes80.
For each category of waste generated, total waste disposed by nature of disposal TCS being an IT services and consulting organization, does not manufacture
method (in metric tonnes)
physical products and therefore does not use any hazardous or toxic chemicals
Category of waste in any of its processes. The company has offices and facility operations, and
(i) Incineration the waste is generated from the auxiliary processes used to run these facilities.
-Biomedical waste 1.61 Based on the nature of services, TCS’ facilities mostly generate electronic,
-Non-hazardous waste 36.4 electrical, and municipal solid waste, and generate very less hazardous waste
(ii) Landfilling and do not use toxic chemicals. Potentially hazardous and regulated wastes
such as lead-acid batteries and waste lube oil are generated in relatively
-Non-hazardous waste 1,112 813
smaller proportions which are disposed through government approved
(iii) Other disposal operations recyclers as per regulations. E-waste is disposed to government approved
Total 1,150 813 e-waste recyclers.
** 100% of the regulated waste (hazardous wastes, e-waste, battery waste),
plastic wastes, paper & packaging wastes are disposed through recycling. The TCS is committed to sustain the best practices that have already been
institutionalized like segregation of all recyclable wastes, 100% compliance to
generated quantities, if remaining at the end of the financial year for disposal,
management practices for regulated wastes like hazardous and e-waste and
are stored at the facilities and recycled through approved/ authorized vendors.
100% recycling on printer and toner cartridges, paper and packaging wastes.
TCS also ensures 100% disposal of biomedical waste (BMW) through govt
authorized BMW disposal agencies in India as per regulatory requirements.
79
The value for e-waste disposed in MT in FY 2021 pertains only to the consumer e-waste, The company targets to maximize the recycling and reuse of all waste
as IT e-waste disposed was recorded in numbers in FY 2021 (26,479 units). FY 2022 value categories to divert waste from landfill.
includes consumer and IT e-waste in MT. 80
GRI 306-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 221
319 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
10. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere reserves, wetlands, biodiversity
hotspots, forests, coastal regulation zones etc.) where environmental approvals / clearances are required, please specify details in the following format81:
S. Location of operations/offices Type of operations Whether the conditions of environmental approval / clearance are being complied with? (Y/N)
No. If no, the reasons thereof and corrective action taken, if any.
1 TCS Kalinga Park, Chandaka Industrial Software Consultancy Services Yes, the company has obtained environmental clearance for the premises. TCS office is located in
Estate, Bhubanewar, Odisha the Special Economic Zone (SEZ) developed by the Odisha Industrial Infrastructure Development
Corporation (IDCO).
11. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws, in the current financial year82:
Name and brief details of project EIA Date Whether conducted Results Relevant Web link
Notification No. by independent communicated in
external agency (Yes public domain
/ No) (Yes / No)
Technocity, Trivandrum SIA/KL/ Oct 07, 2021 Yes Yes http://www.seiaakerala.in/uploads/
Located at Pallipuram, Trivandrum, Kerala. MIS/209935/2021, doc/373f52abc888c38849b69c77235b200d.pdf
It is situated at about 22 Kms from 1896/EC1/2021/SEIAA
Trivandrum International airport and about
10 Kms from the existing TCS campus at
Technopark. The land for the project is
leased from Technopark (a society wholly
controlled by Kerala Government)
TCS Siruseri New Tech Park SEZ is located SEIAA-TN/F.No:7790/ Jun 30, 2021 Yes Yes http://environmentclearance.nic.
at Egattur, Chennai, SIPCOT IT Park, EC/8(b)-770/20-21 in/writereaddata/FormB/EC/EC_
Siruseri with built-up area of 3.2 Million sq. dated 30.06.2021 Letter/07232021655485357790ec.pdf
ft and with 20,000 no. of Employees. It
is located at about 30 Kms from Chennai
airport.
81
GRI 304-1
82
GRI 413-1, GRI 303-1
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 222
320 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
12. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such as the Water (Prevention and Control of Pollution) Act, Air
(Prevention and Control of Pollution) Act, Environment protection act and rules thereunder (Y/N). If not, provide details of all such non-compliances, in the
following format83:
Yes, TCS has complied with applicable environmental law/regulations / guidelines applicable in India. No fine/penalty/action was initiated against the entity under any of
the applicable environmental laws/regulation/guidelines.
S. Specify the law / regulation / guidelines Provide details of the non- Any fines / penalties / action taken by regulatory agencies such as Corrective action taken, if any
No. which was not complied with compliance pollution control boards or by courts
NA NA NA NA
Leadership Indicators
1. Provide break-up of the total energy consumed (in Joules or multiples) from renewable and non-renewable sources, in the following format:
83
GRI 2-27
84
GRI 302-1
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 223
321 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2. Provide the following details related to water discharged85: Note: Indicate if any independent assessment/ evaluation/assurance has
been carried out by an external agency? (Y/N) If yes, name of the external
Parameter FY 2021-22 FY 2020-21 agency.
Water discharge by destination and level of treatment (in kiloliters) Yes. This data has been subject to independent assurance by Ernst & Young
(i) To Surface water Associates LLP (EY).
- No treatment 0 0 3. Water withdrawal, consumption and discharge in areas of water stress (in
- With treatment – please specify level of Treatment 0 0 kiloliters):
(ii) To Groundwater
For each facility / plant located in areas of water stress, provide the
- No treatment 0 0 following information86:
- With treatment – please specify level of Treatment 0 0
This section covers details pertaining to India geography only
(iii) To Seawater
- No treatment 0 0 (i) Name of the area Data provided for 14 areas as per CGWB (Central
Ground Water Board) in individual tabs
- With treatment – please specify level of Treatment 0 0
(iv) Sent to third-parties (ii) Nature of operations IT Services, Products and Platforms
- No treatment 19,216 17,565
(iii) Water withdrawal, consumption and discharge in the following format:
Note: Wastewater sent for municipal treatment
- With treatment – please specify level of Treatment
Parameter FY 2021-22 FY 2020-21
a) Treated at TCS facilities (Tertiary treatment) 31,075 22,835
Water withdrawal by source (in kiloliters)
b) Sent to builder STP for treatment (Tertiary 54,998 57,452
treatment) (i) Surface water 0 0
322 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
323 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Parameter Unit FY 2021-22 FY 2020-21 Sr. Initiative undertaken Details of the initiative Outcome of the
No (Web-link, if any, may initiative
Category 5 – Waste generated in tCO2e 639 492
be provided along-with
operations
summary)
Category 7 – Employee tCO2e 139,50488 135,66789 1 Chandaka Wildlife sanctuary ● Installation of inward ● Inward direction
commuting authority has developed the facing low intensity peripheral lights of
(Work from home (WFH) emission trench followed by 5 feet peripheral lights low intensity to avoid
is included in this category as wall with fencing along the any impact on wildlife
● Plantation of native/
per GHG protocol since both are border of the sanctuary movement. High mast
indigenous plants,
pandemic years) so that the possibility lights in TCS parking area
medicinal and spice
Category 6 – Business travel tCO2e 35,043 15,458 of elephants crossing garden, butterfly garden are switched off after
the trench is eliminated 11 pm.
Total Scope 3 emissions tCO2e/INR 0.00000019 0.00000022 ● Provision of organic
hence, any impact of TCS ● Protection of native/
per rupee of turnover waste technologies -
operations on wildlife is not medicinal, plant species as
Total Scope 3 emission intensity - - - expected. However, TCS Vermicomposting and
organic waste converter well as butterfly species.
(optional)90 – the relevant metric has undertaken following
may be selected by the entity initiatives: ● Provision of rainwater ● Garden and food waste
harvesting structure and vermicomposting and
Note: Indicate if any independent assessment/ evaluation/assurance has been ● Minimizing light pollution organic waste composting
sewage treatment plant
carried out by an external agency? (Y/N) If yes, name of the external agency. around the wildlife sanctuary technology has been
(STP)
Yes. This data has been subject to independent assurance by Ernst & Young ● Internal initiatives installed to generated
Associates LLP (EY). within its campus towards organic manure and it is
5. With respect to the ecologically sensitive areas reported at Question 10 biodiversity conservation reused for landscaping.
of Essential Indicators above, provide details of significant direct & indirect and enhancement ● 100% treatment and
impact of the entity on biodiversity in such areas along-with prevention ● Internal initiatives recycling of wastewater
and remediation activities91. towards water and waste inside the premises.
management ● Groundwater
recharging pits for
enriching the water table.
88
This includes WFH emissions of 131,761 tCO2e for FY22
89
Recalculated the FY 2021 values by including WFH emissions (127,469 tCO2e) As a proactive initiative, TCS has included ‘Urban Biodiversity’ conservation
90
Not calculated the emission intensity per full time employee (FTE) during the pandemic as an integral part of TCS Environmental Policy and its long-term plan for
years as very few employees were working out of offices. sustainable development. Biodiversity action plan is implemented across
91
GRI 304-2; GRI 304-3
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 226
324 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
19 TCS campuses in India to conserve and enhance urban biodiversity. 7. Does the entity have a business continuity and disaster management plan?
Biodiversity mapping for various flora and fauna species is conducted on an Give details in 100 words/ web link.
annual basis. TCS campuses across India are home to over 600 flora species
and 180+ fauna species. 10 species of IUCN category trees i.e., Endemic, TCS has a well-established business continuity and disaster management
Endangered, Threatened, Vulnerable and Rare species, are protected within framework that is fully aligned to ISO 22301:2019, CMMI-SVC and is
TCS campuses. integrated with other quality management systems for consistent deployment
across the organization. The function is governed by a trained pool of
6. If the entity has undertaken any specific initiatives or used innovative subject matter experts (Crisis Management Leaders) at various levels of the
technology or solutions to improve resource efficiency, or reduce impact organization ensuring upkeep of business continuity plans, planning and
due to emissions / effluent discharge / waste generated, please provide executing drills to achieve seamless resumption, in case of any disruption. The
details of the same as well as outcome of such initiatives, as per the entire process is integrated with other business processes through
following format: in-house developed tools that support planning and communication with all
stakeholders.
Sr. Initiative Details of the initiative (Web-link, Outcome of the
No undertaken if any, may be provided along-with initiative 8. Disclose any significant adverse impact to the environment, arising from
summary) the value chain of the entity. What mitigation or adaptation measures
have been taken by the entity in this regard92.
1 HVAC energy Aged / inefficient air conditioners 1,374,439 kWh
efficiency projects upgraded with BEE star rated energy savings
equipment
No significant adverse impact envisaged from TCS’ value chain.
2 UPS based energy UPS resizing / consolidation/ upgrades 1,681,454 kWh 9. Percentage of value chain partners (by value of business done with such
efficiency projects of old UPSs with Modular UPS /Energy energy savings partners) that were assessed for environmental impacts93.
efficient UPS
3 Roof top solar Completed the roof top solar projects 1,030,766 kWh 100% of the value chain partners were assessed for environmental impacts.
projects in Adi Balta (2,154 kWp) in Nov 21 and generation through
TCS center (207 kWp) Kochi in Oct 21 solar roof top
92
GRI 308-2
93
GRI 308-1, GRI 308-2
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 227
325 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
PRINCIPLE 7 Businesses, when engaging in influencing public and regulatory 2. Provide details of corrective action taken or underway on any issues
policy, should do so in a manner that is responsible and transparent related to anti-competitive conduct by the entity, based on adverse orders
from regulatory authorities.
Essential Indicators
1. a. Number of affiliations with trade and industry chambers/ associations94 Name of authority Brief of the case Corrective action taken
Not Applicable (No adverse order received in last Financial Year)
Ans. 10 in India. In addition, TCS also works through some of the
bilateral/ multilateral international chambers based out of India.
b. List the top 10 trade and industry chambers/ associations (determined PRINCIPLE 8 Businesses should promote inclusive growth and equitable
based on the total members of such body) the entity is a member of/ development
affiliated to95
Essential Indicators
Sr. Name of the trade and industry chambers/ associations Reach of trade
1. Details of Social Impact Assessments (SIA) of projects undertaken by the
No. and industry
chambers/
entity based on applicable laws, in the current financial year.96
associations
Name and brief details Whether conducted Results Relevant web
(State/National)
of project by independent communicated link
1 NASSCOM National external agency in public domain
2 Confederation of Indian Industry (CII) National (Yes/No) (Yes/No)
3 Federation of Indian Chambers of Commerce & Industry (FICCI) National Tata Translational Yes Yes https://on.tcs.
4 ASSOCHAM National Cancer Research Centre com/IAR
(TTCRC) - Setting
5 Public Affairs Forum of India National
up a cancer R&D
6 The Institute of Management Consultants of India National centre at Tata Medical
7 British Business Promotion Association International Cancer, Kolkata, where
8 Indo American Chamber of Commerce National researchers are working
together for developing/
9 All India Management Association National enhancing personalized
10 Indo-Belgian-Luxembourg Chamber of Commerce and International solutions for cancer
Industry patients.
94
GRI 2-28
95
GRI 2-28 96
413-1
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 228
326 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2. Provide information on project(s) for which ongoing Rehabilitation and PRINCIPLE 9 Businesses should engage with and provide value to their
Resettlement (R&R) is being undertaken by your entity, in the following consumers in a responsible manner
format: Essential Indicators
Not applicable 1. Describe the mechanisms in place to receive and respond to consumer
3. Describe the mechanisms to receive and redress grievances of the complaints and feedback99.
community97. TCS’ customers are provided with multiple mechanisms to report complaints
or feedback.
All agreements between TCS and the stakeholders, contain clauses on
handling of grievances, disputes etc. Additionally, TCS’ Regional Leaders are For privacy specific complaints, they can also raise incidents with TCS’ Data
connected at the ground level and provide feedback for implementation if Protection or Privacy Officers. The contact details of the data protection and
any. Post program implementation, surveys and questionnaires capture the privacy officers is available in TCS website at https://www.tcs.com/privacy-policy
feedback which is duly implemented. or as otherwise notified to the customers from time to time.
4. Percentage of input material (inputs to total inputs by value) sourced from Each customer concern is addressed with utmost care at all levels. TCS teams
suppliers98: acknowledge, analyze the incidents and develop an action plan to resolve it.
The team engages with the customer, to validate the action plan and regularly
FY 2021-22 FY 2020-21 updates customers about the progress of action taken. Any feedback from
Directly sourced from MSMEs / small - - the customer is taken positively and action plans are refined to ensure utmost
producers customer satisfaction.
Sourced directly from within the district and - - 2. Turnover of products and/ services as a percentage of turnover from all
neighboring districts products/service that carry information about:
Note: Not Applicable
• The periodic exercise to validate the MSME status of existing vendors in As a % to total
the empaneled list is currently underway. This data will be available from turnover
the next reporting year.
Environmental and social parameters relevant to the product NA
Safe and responsible usage NA
Recycling and / or safe disposal NA
97
GRI 2-25, GRI 413-1
98
GRI 204-1 99
GRI 2-25
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 229
327 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Not applicable as TCS does not have any products that can entail safety issues
5. Does the entity have a framework/ policy on cyber security and risks related to data privacy? (Yes/No) If available, provide a web-link of the policy100.
Yes.
From data privacy aspects, TCS’ commitment to privacy is espoused in its TCS Global Privacy Policy. This is accessible at https://www.tcs.com/privacy-policy-commitment.
TCS has defined and implemented a Global Privacy policy that is applicable to all its legal entities, branches, lines of businesses and functions. The global privacy policy is
a “gold standard of privacy” addressing applicable privacy regulations and based on inputs from industry bodies dealing with privacy.
100
GRI 2-23
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 230
328 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Global Privacy policy covers all stakeholders and constantly monitoring the publication of within the network to protect the information
across the value chain including – employees vulnerabilities or various tools and software resources. Tools based on machine learning that
(full-time and contracted), customers, partners, in use in the organization. The threat intel can detect and prevent known and unknown
vendors/suppliers, and any other stakeholder information is processed in TCS’ AI/ML based ransomware, malware and active intruder
whose Personal Data is processed. All third correlation tools and automated scripts ensure attempts to exploit like lateral movement,
parties (vendors/suppliers) are engaged / that the indicators of compromise from the privilege escalation or credential dumping in
contracted with adequate due diligence, and threat feeds are automictically blocked on the addition to many other malicious actions. AI/
commitment towards privacy obligations. perimeter devices. ML tools that can detect behaviour anomalies
of users. Tools that can correlate audit logs
From a cyber security aspect, TCS has TCS has also rearchitected its network and
from various sources. Alerts from these tools
implemented cutting edge security tools to has implemented tools in tandem to work in
are monitored 24x7x365 by the TCS Cyber
protect itself from external as well as internal a defence in depth model to provide a holistic
Security Operations Center.
threats. protection against threat vectors/actors.
The defence in depth model has a strong TCS has also implanted a strong vulnerability
TCS has moved to a proactive early detection
multi-layered perimeter setup consisting management program which includes
approach. Any approach to protect an
of Next Gen Firewalls, Intrusion Prevention proactively identifying vulnerabilities in its
organization from threats, needs to focus
Systems, DDoS attack protection for critical network and systems by conducting periodic
on all the risks and learnings from various
resources, Web Application Firewalls, Advanced vulnerability assessments, penetration tests and
attacks, understanding the modus operandi
malware protection and other email gateway red team exercises.
of the attacker and ensure that adequate
security controls. TCS network design is
processes and latest in technology are 6. Provide details of any corrective actions
compartmentalized for every customer and
implemented to protect and provide proactive taken or underway on issues relating to
critical resources to ensure that the services
detection capabilities. TCS has implemented a advertising, and delivery of essential services;
provided to each customer remains isolated.
comprehensive threat intelligence framework cyber security and data privacy of customers;
This network design ensures that if there is an
to proactively identify external threats as they re-occurrence of instances of product
impact at one customer end, say a ransomware
unfold globally, be it a ransomware propagation, recalls; penalty / action taken by regulatory
attack on a customer network, the segregated
a nation state actor group, attackers for purely authorities on safety of products / services.
network along with the company’s incident
monetary gain etc. The threat intelligence
response process ensures that there is no Please refer to the answer to Q.5 above. All the
framework includes gathering intel on external
impact to other network segments. initiatives explained above has ensured that TCS
threats by means of commercial, government,
did not have any incidents leading to regulatory
open source and vendor security feeds, threat In addition to the perimeter defences, TCS has
issues / penalties.
hunting in dark web, analyse new attack patterns implemented technical controls and processes
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 231
329 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Leadership Indicators 3. Mechanisms in place to inform consumers products / services of the entity, significant
of any risk of disruption/discontinuation of locations of operation of the entity or the
1. Channels / platforms where information on
essential services. entity as a whole? (Yes/No)
products and services of the entity can be
accessed (provide web link, if available). Each customer relationship in TCS has a Not Applicable
business continuity mechanism to handle any
www.tcs.com 5. Provide the following information relating to
disruption of services/products and a suitable
data breaches:
2. Steps taken to inform and educate consumers communication plan.
about safe and responsible usage of products Number of instances of data breaches along-
4. Does the entity display product information
and/or services. with impact : As a data fiduciary, TCS has not
on the product over and above what is
had any data breach incidents in FY 2022.
Not applicable, as TCS does not have any mandated as per local laws? (Yes/No/Not
products/services that can entail safety issues or Applicable) If yes, provide details in brief. Did a. Percentage of data breaches involving
a usage abuse. your entity carry out any survey with regard personally ide3ntifiable information of
to consumer satisfaction relating to the major customers : 0%
Integrated Annual Report 2021-22 Business Responsibility & Sustainability Report | 232
330 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
331 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Description of Key Audit Matter The Key audit matter How the matter was addressed in our audit
The Key audit matter How the matter was addressed in our audit • these contracts may involve onerous • On selected specific and statistical samples
Revenue recognition– Fixed price contracts obligations which requires critical assessment of contracts, we tested that the revenue
of foreseeable losses to be made by the recognized is in accordance with the revenue
The Group inter alia engages in Fixed-price Our audit procedures included the following:
Group; and recognition accounting standard including –
contracts, wherein, revenue is recognized using
• Obtained an understanding of the systems, Evaluated the identification of
the percentage of completion computed as per • at year-end, significant amount of work in
processes and controls implemented by the performance obligations and the ascribed
the input method based on the Group’s estimate progress (Contract assets), related to these
Group for recording and computing revenue transaction price;
of contract costs (Refer Note 5(a) and Note 12 to contracts are recognised on the balance
and the associated contract assets, unearned For testing the Group’s computation
the consolidated financial statements). sheet.
and deferred revenue balances. of the estimation of contract costs and
We identified revenue recognition of fixed price onerous obligations, if any. We:
contracts where the percentage of completion is • Including involvement of our Information
• assessed that the estimates of costs
used as a Key Audit Matter since – technology (‘IT’) specialists, as required: to complete were reviewed and
Assessed the IT environment in which approved by appropriate designated
• there is an inherent risk and presumed fraud management personnel;
the business systems operate and tested
risk around the accuracy and existence • performed a retrospective analysis of
of revenues recognised considering the system controls over computation of
revenue recognised; costs incurred with estimated costs
customised and complex nature of these to identify significant variations and
contracts and significant inputs of IT systems; Tested the IT controls over challenged whether those variations
appropriateness of cost and revenue are required to be considered in
• application of revenue recognition accounting estimating the remaining costs to
reports generated by the system;
standard (Ind AS 115, Revenue from complete the contract;
Contracts with customers) is complex and Tested the controls pertaining to • assessed the appropriateness of
involves a number of key judgments and allocation of resources and budgeting work in progress (contract assets) on
estimates in mainly identifying performance systems which prevent the unauthorized balance sheet date by evaluating the
obligations, related transaction price and recording/changes to costs incurred; and underlying documentation to identify
estimating the future cost-to-completion of possible changes in estimated costs to
these contracts, which is used to determine Tested on a random sampling basis the complete the remaining performance
the percentage of completion of the relevant controls relating to the estimation of obligations; and
performance obligation; contract costs required to complete the • inspected underlying documents and
respective projects. performed analytics to determine
reasonableness of contract costs.
332 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Other Information Management’s and Board of Directors’ of the consolidated financial statements that give
Responsibilities for the Consolidated Financial a true and fair view and are free from material
The Holding Company’s management and Board of
Statements misstatement, whether due to fraud or error, which
Directors are responsible for the other information.
have been used for the purpose of preparation
The other information comprises the information The Holding Company’s Management and Board
of the consolidated financial statements by the
included in the Holding Company’s Annual Report, of Directors are responsible for the preparation
Management and Board of Directors of the Holding
but does not include the financial statements and our and presentation of these consolidated financial
Company, as aforesaid.
auditor’s report thereon. The Holding Company’s statements in terms of the requirements of the Act
annual report is expected to be made available to us that give a true and fair view of the consolidated In preparing the consolidated financial statements,
after the date of this auditor’s report state of affairs, consolidated profit/ loss and other the respective Management and Board of
comprehensive income, consolidated statement Directors of the companies included in the Group
Our opinion on the consolidated financial statements
of changes in equity and consolidated cash flows are responsible for assessing the ability of each
does not cover the other information and we do not
of the Group in accordance with the accounting Company to continue as a going concern, disclosing,
express any form of assurance conclusion thereon.
principles generally accepted in India, including the as applicable, matters related to going concern and
In connection with our audit of the consolidated Indian Accounting Standards (Ind AS) specified under using the going concern basis of accounting unless
financial statements, our responsibility is to read the Section 133 of the Act. The respective Management the respective Board of Directors either intends to
other information identified above when it becomes and Board of Directors of the Companies included liquidate the Company or to cease operations, or has
available and, in doing so, consider whether the in the Group are responsible for maintenance of no realistic alternative but to do so.
other information is materially inconsistent with the adequate accounting records in accordance with the
provisions of the Act for safeguarding the assets of The respective Board of Directors of the Companies
consolidated financial statements or our knowledge
each Company and for preventing and detecting included in the Group are responsible for overseeing
obtained in the audit or otherwise appears to be
frauds and other irregularities; the selection and the financial reporting process of each Company.
materially misstated.
application of appropriate accounting policies; Auditor’s Responsibilities for the Audit of the
When we read the Holding Company’s annual making judgments and estimates that are reasonable Consolidated Financial Statements
report, if we conclude that there is a material and prudent; and the design, implementation and
misstatement therein, we are required to maintenance of adequate internal financial controls Our objectives are to obtain reasonable assurance
communicate the matter to those charged with that were operating effectively for ensuring the about whether the consolidated financial statements
governance and take necessary actions, as applicable accuracy and completeness of the accounting as a whole are free from material misstatement,
under the relevant laws and regulations. records, relevant to the preparation and presentation whether due to fraud or error, and to issue
Integrated Annual Report 2021-22 Consolidated Financial Statements | 235
333 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
an auditors’ report that includes our opinion. relevant to the audit in order to design auditor’s report. However, future events or
Reasonable assurance is a high level of assurance, audit procedures that are appropriate in the conditions may cause the Group to cease to
but is not a guarantee that an audit conducted in circumstances. Under Section 143(3)(i) of the continue as a going concern.
accordance with SAs will always detect a material Act, we are also responsible for expressing
misstatement when it exists. Misstatements can arise our opinion on the internal financial controls • Evaluate the overall presentation, structure and
from fraud or error and are considered material with reference to the consolidated financial content of the consolidated financial statements,
if, individually or in the aggregate, they could statements and the operating effectiveness of including the disclosures, and whether the
reasonably be expected to influence the economic such controls. consolidated financial statements represent the
decisions of users taken on the basis of these underlying transactions and events in a manner
consolidated financial statements. • Evaluate the appropriateness of accounting that achieves fair presentation.
policies used and the reasonableness of
As part of an audit in accordance with SAs, we accounting estimates and related disclosures • Obtain sufficient appropriate audit evidence
exercise professional judgment and maintain made by Management and Board of Directors. regarding the financial information of entities
professional skepticism throughout the audit. We within the Group to express an opinion on
also: • Conclude on the appropriateness of the consolidated financial statements. We
Management and Board of Directors use of the are responsible for the direction, supervision
• Identify and assess the risks of material going concern basis of accounting in preparation and performance of the audit of financial
misstatement of the consolidated financial of consolidated financial statements and, based information of such entities included in the
statements, whether due to fraud or error, on the audit evidence obtained, whether a consolidated financial statements. We remain
design and perform audit procedures responsive material uncertainty exists related to events solely responsible for our audit opinion.
to those risks, and obtain audit evidence that is or conditions that may cast significant doubt
sufficient and appropriate to provide a basis for on the appropriateness of this assumption. We communicate with those charged with
our opinion. The risk of not detecting a material If we conclude that a material uncertainty governance of the Holding Company and such other
misstatement resulting from fraud is higher exists, we are required to draw attention in Companies included in the consolidated financial
than for one resulting from error, as fraud may our auditor’s report to the related disclosures statements of which we are the independent
involve collusion, forgery, intentional omissions, in the consolidated financial statements or, auditors regarding, among other matters, the
misrepresentations, or the override of internal if such disclosures are inadequate, to modify planned scope and timing of the audit and significant
control. our opinion. Our conclusions are based on the audit findings, including any significant deficiencies in
audit evidence obtained up to the date of our internal control that we identify during our audit.
• Obtain an understanding of internal control
Integrated Annual Report 2021-22 Consolidated Financial Statements | 236
334 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
We also provide those charged with governance with “Annexure A” a statement on the matters for the purpose of preparation of the
a statement that we have complied with relevant specified in paragraphs 3 and 4 of the Order, to consolidated financial statements.
ethical requirements regarding independence, and to the extent applicable.
communicate with them all relationships and other d) In our opinion, the aforesaid
matters that may reasonably be thought to bear on 2. A. As required by Section 143(3) of the Act, consolidated financial statements
our independence, and where applicable, related based on our audit, we report, to the comply with the Ind AS specified under
safeguards. extent applicable, that : Section 133 of the Act.
From the matters communicated with those charged a) We have sought and obtained all the e) On the basis of the written
with governance, we determine those matters information and explanations which to representations received from the
that were of most significance in the audit of the the best of our knowledge and belief directors of the Holding Company as
consolidated financial statements of the current were necessary for the purposes of on 31 March 2022 taken on record
period and are therefore the key audit matters. our audit of the aforesaid consolidated by the Board of Directors of the
We describe these matters in our auditors’ report financial statements. Holding Company and on the basis of
unless law or regulation precludes public disclosure written representations received by
b) In our opinion, proper books of
about the matter or when, in extremely rare the management from directors of its
account as required by law relating
circumstances, we determine that a matter should subsidiaries which are incorporated in
to preparation of the aforesaid
not be communicated in our report because the India, as on 31 March 2022, none of
consolidated financial statements have
adverse consequences of doing so would reasonably the directors of the Group companies
been kept so far as it appears from our
be expected to outweigh the public interest benefits incorporated in India is disqualified
examination of those books.
of such communication. as on 31 March 2022 from being
c) The consolidated balance sheet, the appointed as a director in terms of
Report on Other Legal and Regulatory consolidated statement of profit and Section 164(2) of the Act.
Requirements loss (including other comprehensive
f) With respect to the adequacy of
1. As required by the Companies (Auditor’s Report) income), the consolidated statement of
the internal financial controls with
Order, 2020 (“the Order”) issued by the Central changes in equity and the consolidated
reference to consolidated financial
Government of India in terms of Section 143 statement of cash flows dealt with by
statements of the Holding Company
(11) of the Act, we give in the this Report are in agreement with the
and its subsidiary companies
relevant books of account maintained
Integrated Annual Report 2021-22 Consolidated Financial Statements | 237
335 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
incorporated in India and the operating d) (i) The management has represented (ii) The management has
effectiveness of such controls, refer to that, to the best of its knowledge represented, that, to the best
our separate report in ‘Annexure B’. and belief, no funds have been of its knowledge and belief, no
advanced or loaned or invested funds have been received by
B. With respect to the other matters to (either from borrowed funds the Holding Company or its
be included in the Auditors’ Report in or share premium or any other subsidiary companies incorporated
accordance with Rule 11 of the Companies sources or kind of funds) by the in India from any persons or
(Audit and Auditor’s) Rules, 2014, in our Holding Company or its subsidiary entities, including foreign entities
opinion and to the best of our information companies incorporated in India (“Funding Parties”), with the
and according to the explanations given to to or in any other persons or understanding, whether recorded
us: entities, including foreign entities in writing or otherwise, that the
(“Intermediaries”), with the Holding Company or its subsidiary
a) The consolidated financial statements
understanding, whether recorded companies incorporated in India
disclose the impact of pending
in writing or otherwise, that the shall:
litigations as at 31 March 2022 on
Intermediary shall:
the consolidated financial position • directly or indirectly, lend
of the Group. Refer Note 20 to the • directly or indirectly lend or invest in other persons
consolidated financial statements. or invest in other persons
or entities identified in
or entities identified in
b) The Group did not have any material any manner whatsoever
any manner whatsoever
foreseeable losses on long-term (“Ultimate Beneficiaries”) by
(“Ultimate Beneficiaries”) by
contracts including derivative contracts or on behalf of the Funding
or on behalf of the Holding
during the year ended 31 March 2022. Parties or
Company or its subsidiary
companies incorporated in • provide any guarantee,
c) There has been no delay in
India or security or the like from or
transferring amounts to the Investor
Education and Protection Fund by the • provide any guarantee, on behalf of the Ultimate
Holding Company and its subsidiary security or the like to or Beneficiaries
companies incorporated in India during on behalf of the Ultimate
the year ended 31 March 2022. Beneficiaries.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 238
336 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(iii) Based on such audit procedures C. With respect to the matter to be included the Act. The Ministry of Corporate Affairs
as considered reasonable and in the Auditors’ report under Section has not prescribed other details under
appropriate in the circumstances, 197(16) of the Act: Section 197(16) of the Act which are
nothing has come to our notice required to be commented upon by us.
that has caused us to believe that In our opinion and according to the
the representations under sub- information and explanation given to us,
For B S R & Co. LLP
clause (d)(i) and (d)(ii) contain any the remuneration paid during the current
Chartered Accountants
material mis-statement. year by the Holding Company and its
Firm’s Registration No: 101248W/W-100022
subsidiaries which are incorporated in India
e) The dividend declared or paid during to its directors is in accordance with the
the year by the Holding Company and provisions of Section 197 of the Act. The
its subsidiary companies incorporated remuneration paid to any director by the Amit Somani
in India are in compliance with section Holding Company and its subsidiaries which Partner
123 of the Act. are incorporated in India, is not in excess of Mumbai Membership No: 060154
the limit laid down under Section 197 of 11 April 2022 UDIN: 22060154AGVFFO1633
337 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure A to the Independent Auditor’s report on the consolidated financial statements of Tata Consultancy Services Limited for the year ended
31 March 2022
(Referred to in paragraph 1 under ‘Report on Other Legal and Regulatory Requirements’ section of our report of even date)
(xxi) According to the information and explanations given to us, in respect of the following companies incorporated in India and included in the consolidated financial
statements, the CARO report relating to them has not been issued by their auditors till the date of this audit report:
Amit Somani
Partner
Mumbai Membership No: 060154
11 April 2022 UDIN: 22060154AGVFFO1633
338 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure B to the Independent Auditors’ subsidiary companies, have, in all material respects, and detection of frauds and errors, the accuracy and
Report on the consolidated financial adequate internal financial controls with reference to completeness of the accounting records, and the
statements of Tata Consultancy Services consolidated financial statements and such internal timely preparation of reliable financial information,
Limited for the year ended 31 March 2022 financial controls were operating effectively as at 31 as required under the Companies Act, 2013
March 2022, based on the internal financial controls (hereinafter referred to as “the Act”).
Report on the internal financial controls with with reference to consolidated financial statements
reference to the aforesaid consolidated financial criteria established by such companies considering Auditors’ Responsibility
statements under Clause (i) of Sub-section 3 of the essential components of such internal controls
Section 143 of the Companies Act, 2013 stated in the Guidance Note on Audit of Internal Our responsibility is to express an opinion on
Financial Controls Over Financial Reporting issued the internal financial controls with reference to
(Referred to in paragraph A(f) under ‘Report on by the Institute of Chartered Accountants of India consolidated financial statements based on our
Other Legal and Regulatory Requirements’ section (the “Guidance Note”). audit. We conducted our audit in accordance with
of our report of even date) the Guidance Note and the Standards on Auditing,
Management’s Responsibility for Internal prescribed under section 143(10) of the Act, to the
Opinion Financial Controls extent applicable to an audit of internal financial
controls with reference to consolidated financial
In conjunction with our audit of the consolidated The respective Company’s management and the statements. Those Standards and the Guidance Note
financial statements of Tata Consultancy Services Board of Directors are responsible for establishing require that we comply with ethical requirements
Limited (hereinafter referred to as “the Holding and maintaining internal financial controls with and plan and perform the audit to obtain reasonable
Company”) as of and for the year ended 31 March reference to consolidated financial statements assurance about whether adequate internal financial
2022, we have audited the internal financial based on the criteria established by the respective controls with reference to consolidated financial
controls with reference to the consolidated Company considering the essential components of statements were established and maintained and
financial statements of the Holding Company and internal control stated in the Guidance Note. These if such controls operated effectively in all material
such companies incorporated in India under the responsibilities include the design, implementation respects.
Companies Act, 2013 which are its subsidiary and maintenance of adequate internal financial
companies, as of that date. controls that were operating effectively for ensuring Our audit involves performing procedures to
the orderly and efficient conduct of its business, obtain audit evidence about the adequacy of
In our opinion, the Holding Company and such the internal financial controls with reference to
including adherence to the respective company’s
companies incorporated in India which are its consolidated financial statements and their operating
policies, the safeguarding of its assets, the prevention
Integrated Annual Report 2021-22 Consolidated Financial Statements | 241
339 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
effectiveness. Our audit of internal financial for external purposes in accordance with generally financial statements, including the possibility of
controls with reference to consolidated financial accepted accounting principles. A company’s internal collusion or improper management override of
statements included obtaining an understanding financial controls with reference to consolidated controls, material misstatements due to error
of internal financial controls with reference to financial statements includes those policies and or fraud may occur and not be detected. Also,
consolidated financial statements, assessing the procedures that (1) pertain to the maintenance of projections of any evaluation of the internal financial
risk that a material weakness exists, and testing and records that, in reasonable detail, accurately and controls with reference to consolidated financial
evaluating the design and operating effectiveness fairly reflect the transactions and dispositions of statements to future periods are subject to the risk
of the internal controls based on the assessed risk. the assets of the company; (2) provide reasonable that the internal financial controls with reference
The procedures selected depend on the auditor’s assurance that transactions are recorded as to consolidated financial statements may become
judgement, including the assessment of the risks of necessary to permit preparation of consolidated inadequate because of changes in conditions, or
material misstatement of the consolidated financial financial statements in accordance with generally that the degree of compliance with the policies or
statements, whether due to fraud or error. accepted accounting principles, and that receipts and procedures may deteriorate.
expenditures of the company are being made only in
We believe that the audit evidence we have obtained accordance with authorisations of management and For B S R & Co. LLP
is sufficient and appropriate to provide a basis for our directors of the company; and (3) provide reasonable Chartered Accountants
audit opinion on the internal financial controls with assurance regarding prevention or timely detection Firm’s Registration No: 101248W/W-100022
reference to consolidated financial statements. of unauthorised acquisition, use, or disposition of the
company’s assets that could have a material effect on
Meaning of Internal Financial Controls with the consolidated financial statements.
reference to Consolidated Financial Statements Amit Somani
Inherent Limitations of Internal Financial Partner
A company’s internal financial controls with Controls with reference to Consolidated Financial Mumbai Membership No: 060154
reference to consolidated financial statements is a Statements 11 April 2022 UDIN: 22060154AGVFFO1633
process designed to provide reasonable assurance
regarding the reliability of financial reporting and Because of the inherent limitations of internal
the preparation of consolidated financial statements financial controls with reference to consolidated
340 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Other financial assets 8(f) 2,253 1,573 Share capital 8(m) 366 370
Income tax assets (net) 1,983 1,845 Other equity 11 88,773 86,063
Deferred tax assets (net) 17 3,708 3,931 Equity attributable to shareholders of the 89,139 86,433
Company
Other assets 10(d) 2,023 1,613
Non-controlling interests 707 675
Total non-current assets 33,204 31,479
Total equity 89,846 87,108
Current assets
Inventories 10(e) 20 8
Financial assets
Investments 8(a) 30,262 29,160
341 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
342 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TOTAL EXPENSES 1,44,085 1,22,333 Net change in fair values of investments other than (516) 51
equity shares carried at fair value through OCI
PROFIT BEFORE EXCEPTIONAL ITEM AND TAX 51,687 44,978
Net change in intrinsic value of derivatives designated (37) 14
Exceptional item as cash flow hedges
Provision towards legal claim 20 - 1,218 Net change in time value of derivatives designated as (34) 53
PROFIT BEFORE TAX 51,687 43,760 cash flow hedges
343 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
344 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
Balance as at April 1, 2020 Changes in equity share capital Restated balance as at Changes in equity share capital Balance as at March 31, 2021
due to prior period errors April 1, 2020 during the year*
375 - 375 (5) 370
*Refer Note 8(m).
345 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
346 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(a) Capital reserve This reserve represents the cumulative gains and losses arising on the revaluation of
equity and debt instruments on the balance sheet date measured at fair value through
The Group recognises profit and loss on purchase, sale, issue or cancellation of the other comprehensive income. The reserves accumulated will be reclassified to retained
Group’s own equity instruments to capital reserve. earnings and profit and loss respectively, when such instruments are disposed.
(b) Capital redemption reserve (h) Cash flow hedging reserve
As per Companies Act, 2013, capital redemption reserve is created when company The cash flow hedging reserve represents the cumulative effective portion of gains or
purchases its own shares out of free reserves or securities premium. A sum equal to the losses arising on changes in fair value of designated portion of hedging instruments
nominal value of the shares so purchased is transferred to capital redemption reserve. entered into for cash flow hedges. Such gains or losses will be reclassified to statement
The reserve is utilised in accordance with the provisions of section 69 of the Companies of profit and loss in the period in which the underlying hedged transaction occurs.
Act, 2013.
(i) Foreign currency translation reserve
(c) General reserve
The exchange differences arising from the translation of financial statements of foreign
The general reserve is a free reserve which is used from time to time to transfer profits operations with functional currency other than Indian Rupee is recognised in other
from / to retained earnings for appropriation purposes. As the general reserve is created comprehensive income and is presented within equity in the foreign currency translation
by a transfer from one component of equity to another and is not an item of other reserve.
comprehensive income, items included in the general reserve will not be reclassified
subsequently to statement of profit and loss.
The Special Economic Zone (SEZ) re-investment reserve is created out of the profit of NOTES FORMING PART OF CONSOLIDATED FINANCIAL STATEMENTS
eligible SEZ units in terms of the provisions of section 10AA(1)(ii) of the Income-tax
Act, 1961. The reserve will be utilised by the Group for acquiring new assets for the As per our report of even date attached For and on behalf of the Board
purpose of its business as per the terms of section 10AA(2) of Income-tax Act, 1961. For B S R & Co. LLP Rajesh Gopinathan N Ganapathy Subramaniam
Chartered Accountants CEO and COO and Executive Director
(e) Retained earnings
Firm’s registration no: Managing Director
This reserve represents undistributed accumulated earnings of the Group as on the 101248W/W-100022
balance sheet date.
Amit Somani Samir Seksaria Pradeep Manohar Gaitonde
(f) Statutory reserve Partner CFO Company Secretary
Membership No: 060154
Statutory reserves are created to adhere to requirements of applicable laws and will be
utilised in accordance with the said laws. Mumbai, April 11, 2022 Mumbai, April 11, 2022
347 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
348 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Advance towards purchase of non-controlling (24) - March 31, 2022 and 2021, respectively, and proceeds from disposal / redemption of
interests investments include `87 crore and `104 crore for the years ended March 31, 2022 and
Net cash used in financing activities (33,581) (32,634) 2021, respectively, held by trusts and TCS Foundation held for specified purposes.
Net change in cash and cash equivalents 5,471 (1,961) NOTES FORMING PART OF consolidated FINANCIAL STATEMENTS
Cash and cash equivalents at the beginning of the 6,858 8,646
year As per our report of even date attached For and on behalf of the Board
For B S R & Co. LLP Rajesh Gopinathan N Ganapathy Subramaniam
Exchange difference on translation of foreign 159 173
Chartered Accountants CEO and COO and Executive Director
currency cash and cash equivalents
Firm’s registration no: Managing Director
Cash and cash equivalents at the end of the year 12,488 6,858 101248W/W-100022
349 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2) Statement of compliance The functional currency of the Company and its Indian subsidiaries is the
Indian Rupee (`). The functional currency of foreign subsidiaries is the
These consolidated financial statements have been prepared in accordance currency of the primary economic environment in which the entity operates.
with the Indian Accounting Standards (referred to as “Ind AS”) prescribed Foreign currency transactions are recorded at exchange rates prevailing
under section 133 of the Companies Act, 2013 read with the Companies on the date of the transaction. Foreign currency denominated monetary
(Indian Accounting Standards) Rules as amended from time to time. assets and liabilities are retranslated at the exchange rate prevailing on the
3) Basis of preparation balance sheet dates and exchange gains and losses arising on settlement and
restatement are recognised in the statement of profit and loss. Non-monetary
These consolidated financial statements have been prepared on historical cost assets and liabilities that are measured in terms of historical cost in foreign
basis except for certain financial instruments and defined benefit plans which currencies are not retranslated.
are measured at fair value or amortised cost at the end of each reporting
period. Historical cost is generally based on the fair value of the consideration The significant accounting policies used in preparation of the consolidated
given in exchange for goods and services. Fair value is the price that would be financial statements have been discussed in the respective notes.
350 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The financial statements of the Group companies are consolidated on a Estimates and underlying assumptions are reviewed on an ongoing basis.
line-by-line basis and all inter-company transactions, balances, income and Revisions to accounting estimates are recognised in the period in which the
expenses are eliminated in full on consolidation. estimates are revised and future periods are affected.
Changes in the Company’s interests in subsidiaries that do not result in a loss The Group uses the following critical accounting estimates in preparation of its
of control are accounted for as equity transactions. The carrying amount of consolidated financial statements:
the Company’s interests and the non-controlling interests are adjusted to (a) Revenue recognition
reflect the changes in their relative interests in the subsidiaries. Any difference
between the amount by which the non-controlling interests are adjusted and Revenue for fixed-price contracts is recognised using
the fair value of the consideration paid or received is recognised directly in percentage-of-completion method. The Group uses judgement to
equity and attributed to shareholders of the Company. estimate the future cost-to-completion of the contracts which is used to
determine degree of completion of the performance obligation.
Assets and liabilities of entities with functional currency other than the
(b) Useful lives of property, plant and equipment
functional currency of the Company have been translated using exchange
rates prevailing on the balance sheet date. Statement of profit and loss of The Group reviews the useful life of property, plant and equipment at the
such entities has been translated using weighted average exchange rates. end of each reporting period. This reassessment may result in change in
Translation adjustments have been reported as foreign currency translation depreciation expense in future periods.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 253
351 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Group estimates the value-in-use of the cash generating units (CGUs) The Group estimates the provisions that have present obligations as a result
based on the future cash flows after considering current economic conditions of past events and it is probable that outflow of resources will be required
and trends, estimated future operating results and growth rate and anticipated to settle the obligations. These provisions are reviewed at the end of each
future economic and regulatory conditions. The estimated cash flows are reporting period and are adjusted to reflect the current best estimates.
developed using internal forecasts. The discount rates used for the CGUs
The Group uses significant judgements to assess contingent liabilities.
represent the weighted average cost of capital based on the historical market
Contingent liabilities are recognised when there is a possible obligation
returns of comparable companies.
arising from past events, the existence of which will be confirmed only by
(d) Fair value measurement of financial instruments the occurrence or non-occurrence of one or more uncertain future events
not wholly within the control of the Group or a present obligation that arises
When the fair value of financial assets and financial liabilities recorded in from past events where it is either not probable that an outflow of resources
the balance sheet cannot be measured based on quoted prices in active will be required to settle the obligation or a reliable estimate of the amount
markets, their fair value is measured using valuation techniques including the cannot be made. Contingent assets are neither recognised nor disclosed in the
Discounted Cash Flow model. The inputs to these models are taken from consolidated financial statements.
observable markets where possible, but where this is not feasible, a degree
of judgement is required in establishing fair values. Judgements include (g) Employee benefits
considerations of inputs such as liquidity risk, credit risk and volatility. Changes
The accounting of employee benefit plans in the nature of defined benefit
in assumptions about these factors could affect the reported fair value of
requires the Group to use assumptions. These assumptions have been
financial instruments.
explained under employee benefits note.
(e) Provision for income tax and deferred tax assets
(h) Leases
The Group uses estimates and judgements based on the relevant rulings in The Group evaluates if an arrangement qualifies to be a lease as per the
the areas of allocation of revenue, costs, allowances and disallowances which is requirements of Ind AS 116. Identification of a lease requires significant
exercised while determining the provision for income tax. A deferred tax asset judgement. The Group uses significant judgement in assessing the lease term
is recognised to the extent that it is probable that future taxable profit will be (including anticipated renewals) and the applicable discount rate.
available against which the deductible temporary differences and tax losses
can be utilised. Accordingly, the Group exercises its judgement to reassess the The Group determines the lease term as the non-cancellable period of a
carrying amount of deferred tax assets at the end of each reporting period. lease, together with both periods covered by an option to extend the lease if
Integrated Annual Report 2021-22 Consolidated Financial Statements | 254
352 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
353 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
354 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
355 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
356 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
357 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Equity instruments designated at fair value through OCI are as follows: (b) Trade receivables - Billed
(` crore) Trade receivables - Billed (unsecured) consist of the following:
In Numbers Currency Face value Equity instruments designated As at As at Trade receivables - Billed – Non-current
per share at fair value through OCI March 31, 2022 March 31, 2021
Fully paid equity shares (` crore)
(unquoted) As at As at
1,00,00,000 USD 1 Mozido LLC 76 73 March 31, 2022 March 31, 2021
15 USD 5,00,000 FCM LLC 57 55 Trade receivables - Billed 1,013 787
1,90,00,000 INR 10 Taj Air Limited 19 19
5,00,000 PHP 100 Philippine Dealing System 7 7 Less: Allowance for doubtful trade receivables (868) (732)
Holdings Corporation - Billed
Less: Impairment in value of (123) (116) Considered good 145 55
investments
36 38
358 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
359 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
360 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Earmarked balances with banks primarily relate to margin money for purchase of
investments, margin money for derivative contracts, unclaimed dividends and balance in
escrow account for buy-back of equity shares.
361 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore) (` crore)
As at As at
As at As at March 31, 2022 March 31, 2021
March 31, 2022 March 31, 2021
Security deposits 825 837
Considered good Earmarked balances with banks 183 3
Inter-corporate deposits 303 27 Long-term bank deposits 1,232 719
Loans and advances to employees 8 2 Others 13 14
311 29 2,253 1,573
Inter-corporate deposits placed with financial institutions yield fixed interest rate.
Inter-corporate deposits include `978 crore and `952 crore as at March 31, 2022 and
2021, respectively, pertaining to trusts and TCS Foundation held for specified purposes.
362 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Particulars Not due Outstanding for following periods from due date Total (` crore)
of payment As at As at
Less than 1-2 2-3 More than March 31, 2022 March 31, 2021
1 year years years 3 years Capital creditors 339 -
Trade payables
MSME* - - - - - - Others 233 280
Others 1,187 778 22 8 52 2,047 572 280
Disputed dues - MSME* - - - - - -
Disputed dues - Others - - - - 32 32 Others include advance taxes paid of `226 crore and `226 crore as at March 31,
1,187 778 22 8 84 2,079
2022 and 2021, respectively, by the seller of TCS e-Serve Limited
Accrued expenses 5,966 (merged with the Company) which, on refund by tax authorities, is payable to the seller.
8,045
*MSME as per the Micro, Small and Medium Enterprises Development Act, 2006. Other financial liabilities – Current
Ageing for trade payables outstanding as at March 31, 2021 is as follows: (` crore)
(` crore) As at As at
Particulars Not due Outstanding for following periods from due date Total March 31, 2022 March 31, 2021
of payment Accrued payroll 5,572 4,482
Less than 1-2 2-3 More than Unclaimed dividends 46 50
1 year years years 3 years
Trade payables Fair value of foreign exchange derivative liabilities 128 92
MSME* 2 - - - - 2 Capital creditors 771 399
Others 1,320 763 26 15 79 2,203 Liabilities towards customer contracts 1,034 914
Disputed dues - MSME* - - - - - -
Disputed dues - Others - - - - 32 32 Others 136 213
1,322 763 26 15 111 2,237 7,687 6,150
Accrued expenses 5,623
7,860
*MSME as per the Micro, Small and Medium Enterprises Development Act, 2006.
363 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
364 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
365 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Year ended Year ended Foreign currency As at March 31, 2022 As at March 31, 2021
March 31, 2022 March 31, 2021 No. of Notional Fair value No. of Notional Fair value
contracts amount of (` crore) contracts amount of (` crore)
Balance at the beginning of the year 93 42 contracts contracts
Additions during the year - 52 (In million) (In million)
US Dollar 63 1,635 44 63 1,615 51
Fair value of investments - 4 Great Britain Pound 41 338 55 64 330 14
Impairment in value of investments (4) (2) Euro 53 382 25 60 346 78
Australian Dollar 30 202 (21) 38 206 16
Other adjustments during the year (55) -
Canadian Dollar 25 137 (1) 23 114 2
Translation exchange difference 2 (3) The movement in cash flow hedging reserve for derivatives designated as cash
Balance at the end of the year 36 93 flow hedges is as follows:
(` crore)
(k) Derivative financial instruments and hedging activity Year ended Year ended
March 31, 2022 March 31, 2021
The Group’s revenue is denominated in various foreign currencies. Given the Intrinsic value Time value Intrinsic value Time value
nature of the business, a large portion of the costs are denominated in Indian Balance at the beginning of the year 56 (27) 45 (68)
Rupee. This exposes the Group to currency fluctuations. (Gain) / loss transferred to profit and loss on (636) 525 (341) 530
occurrence of forecasted hedge transactions
The Board of Directors has constituted a Risk Management Committee (RMC) Deferred tax on (gain) / loss transferred to 139 (122) 73 (125)
to frame, implement and monitor the risk management plan of the Group profit and loss on occurrence of forecasted
which inter-alia covers risks arising out of exposure to foreign currency hedge transactions
fluctuations. Under the guidance and framework provided by the RMC, the Change in the fair value of effective portion 599 (559) 355 (477)
Group uses various derivative instruments such as foreign exchange forward, of cash flow hedges
currency options and futures contracts in which the counter party is generally Deferred tax on change in the fair value of (131) 130 (76) 113
effective portion of cash flow hedges
a bank.
Balance at the end of the year 27 (53) 56 (27)
366 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
367 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The following table sets forth information relating to unhedged foreign Credit risk is the risk of financial loss arising from counterparty failure to repay
or service debt according to the contractual terms or obligations. Credit risk
currency exposure as at March 31, 2022:
encompasses of both, the direct risk of default and the risk of deterioration
(` crore) of creditworthiness as well as concentration of risks. Credit risk is controlled
USD EUR GBP Others by analysing credit limits and creditworthiness of customers on a continuous
Net financial assets 2,900 165 84 1,234 basis to whom the credit has been granted after obtaining necessary approvals
Net financial liabilities (8,589) (437) (1,290) (421) for credit.
10% appreciation / depreciation of the respective functional currency Financial instruments that are subject to concentrations of credit risk
of Tata Consultancy Services Limited and its subsidiaries with respect principally consist of trade receivables, loans, investments, derivative financial
to various foreign currencies would result in increase / decrease in the instruments, cash and cash equivalents, bank deposits and other financial
assets. Inter-corporate deposits of `6,377 crore are with a financial institution
Group’s profit before taxes by approximately `635 crore for the year
having a high credit-rating assigned by credit-rating agencies. Bank deposits
ended March 31, 2022.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 270
368 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
369 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
370 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
371 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Total 266,91,25,829 72.16% 270,24,50,947 72.02% 0.14% The Group measures the lease liability at the present value of the lease
payments that are not paid at the commencement date of the lease. The lease
Integrated Annual Report 2021-22 Consolidated Financial Statements | 274
372 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
373 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Interest on lease liabilities is `519 crore and `523 crore for the years ended
March 31, 2022 and 2021, respectively.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 276
374 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
375 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
*`2,345 crore has been capitalised and transferred to property, plant and equipment during the year ended March 31, 2022.
(` crore)
Freehold Buildings Leasehold Plant and Computer Vehicles Office Electrical Furniture Total
land improvements equipment equipment equipment installations and fixtures
Cost as at April 1, 2020 347 7,719 2,427 681 8,794 42 2,509 2,039 1,886 26,444
Additions 5 71 142 53 2,047 3 137 46 61 2,565
Disposals - (11) (72) (1) (180) (5) (80) (29) (63) (441)
Translation exchange difference (1) (2) 5 4 73 - 8 2 1 90
Cost as at March 31, 2021 351 7,777 2,502 737 10,734 40 2,574 2,058 1,885 28,658
Accumulated depreciation as at April 1, 2020 - (2,563) (1,441) (228) (6,414) (34) (2,068) (1,266) (1,489) (15,503)
Depreciation - (393) (199) (72) (1,246) (4) (204) (152) (137) (2,407)
Disposals - 8 68 1 168 5 79 26 62 417
Translation exchange difference - 1 (3) (3) (39) - (6) (1) (4) (55)
Accumulated depreciation as at March 31, 2021 - (2,947) (1,575) (302) (7,531) (33) (2,199) (1,393) (1,568) (17,548)
Net carrying amount as at March 31, 2021 351 4,830 927 435 3,203 7 375 665 317 11,110
Capital work-in-progress* 926
Total 12,036
*`2,565 crore has been capitalised and transferred to property, plant and equipment during the year ended March 31, 2021.
376 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
377 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
378 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
379 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
380 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
381 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Transfer from general reserve 27 - Change during the year (net) (55) 52
78,158 79,586
12) Revenue recognition
Statutory reserve
Opening balance 407 375 The Group earns revenue primarily from providing IT services, consulting and
business solutions. The Group offers a consulting-led, cognitive powered,
Transfer (to) / from retained earnings (245) 32
integrated portfolio of IT, business and engineering services and solutions.
162 407
Revenue is recognised upon transfer of control of promised products or
services to customers in an amount that reflects the consideration which the
382 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
383 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Contract fulfilment costs are generally expensed as incurred except for certain The Group disaggregates revenue from contracts with customers by nature of
software licence costs which meet the criteria for capitalisation. Such costs are services, industry verticals and geography.
amortised over the contractual period or useful life of licence, whichever is
less. The assessment of this criteria requires the application of judgement, in Revenue disaggregation by nature of services is as follows:
particular when considering if costs generate or enhance resources to be used
(` crore)
to satisfy future performance obligations and whether costs are expected to
be recovered. Year ended Year ended
March 31, 2022 March 31, 2021
Contract assets are recognised when there are excess of revenues earned Consultancy services 1,90,289 1,62,508
over billings on contracts. Contract assets are classified as unbilled receivables
(only act of invoicing is pending) when there is unconditional right to receive Sale of equipment and software licences 1,465 1,669
cash, and only passage of time is required, as per contractual terms. 1,91,754 1,64,177
Unearned and deferred revenue (“contract liability”) is recognised when there Revenue disaggregation by industry vertical and geography has been included
are billings in excess of revenues. in segment information (Refer note 19).
The billing schedules agreed with customers include periodic performance While disclosing the aggregate amount of transaction price yet to be
based payments and / or milestone based progress payments. Invoices are recognised as revenue towards unsatisfied (or partially satisfied) performance
payable within contractually agreed credit period. obligations, along with the broad time band for the expected time to recognise
those revenues, the Group has applied the practical expedient in Ind AS 115.
384 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
385 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
386 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
387 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
388 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
389 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022 As at March 31, 2021
Domestic Domestic Foreign Foreign Total Domestic Domestic Foreign Foreign Total
plans plans plans plans plans plans plans plans
Funded Unfunded Funded Unfunded Funded Unfunded Funded Unfunded
Category of assets
Corporate bonds 1,697 - 369 - 2,066 1,408 - 805 - 2,213
Equity instruments 66 - 543 - 609 29 - - - 29
Government bonds and securities 2,625 - 195 - 2,820 2,257 - - - 2,257
Insurer managed funds 983 - 503 - 1,486 910 - 431 - 1,341
Bank balances 10 - 24 - 34 2 - 3 - 5
Others 146 - 498 - 644 100 - 834 - 934
5,527 - 2,132 - 7,659 4,706 - 2,073 - 6,779
390 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
391 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The assumptions used in accounting for the defined benefit plan are set out below:
Year ended March 31, 2022 Year ended March 31, 2021
Domestic plans Foreign plans Domestic plans Foreign plans
Discount rate 4.50%-7.25% 0.77%-8.30% 4.25%-7.00% 0.40%-7.55%
Rate of increase in compensation levels of covered employees 4.00%-6.00% 1.50%-7.00% 4.00%-6.00% 1.25%-7.00%
Rate of return on plan assets 4.50%-7.25% 0.77%-8.30% 4.25%-7.00% 0.40%-7.55%
Weighted average duration of defined benefit obligations 2-16 years 3-31 years 3-18 years 3-65 years
Future mortality assumptions are taken based on the published statistics by the Insurance Regulatory and Development Authority of India.
The expected benefits are based on the same assumptions as are used to measure Group’s defined benefit plan obligations as at March 31, 2022. The Group
is expected to contribute `57 crore to defined benefit plan obligations funds for the year ending March 31, 2023 comprising domestic component of
`6 crore and foreign component of `51 crore.
392 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore) The defined benefit obligations shall mature after year ended March 31, 2022
as follows:
As at As at
March 31, 2022 March 31, 2021 (` crore)
Increase of 0.50% (372) (378) Year ending March 31, Defined benefit obligations
Decrease of 0.50% 422 421 2023 533
2024 449
If the expected salary growth increases / decreases by 0.50%, the defined
benefit obligations would increase / (decrease) as follows: 2025 478
2026 463
(` crore)
2027 478
As at As at
March 31, 2022 March 31, 2021 2028-2032 2,477
393 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore) The Group expensed `383 crore and `366 crore for the years ended
March 31, 2022 and 2021, respectively, towards Employees’ Superannuation
As at As at
Fund.
March 31, 2022 March 31, 2021
Fair value of plan assets 22,814 20,003 Foreign defined contribution plan
Present value of defined benefit obligations (22,814) (20,003)
The Group expensed `1,796 crore and `1,458 crore for the years ended
Net excess / (shortfall) - - March 31, 2022 and 2021, respectively, towards foreign defined contribution
plans.
The plan assets have been primarily invested in Government securities and
corporate bonds.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 296
394 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
395 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
396 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
397 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
398 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
399 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
400 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
401 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
402 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
403 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
404 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Name of the entity Country of % of % of Net assets, i.e. total assets Share in Profit or loss Share in other Share in total
incorporation voting voting minus total liabilities comprehensive income comprehensive income
power power As % of Amount As % of Amount As % of Amount As % of total Amount
as at as at consolidated (` crore) consolidated (` crore) consolidated (` crore) comprehensive (` crore)
March March net assets profit or loss other income
31, 2022 31, 2021 comprehensive
income
Tata Consultancy India - - 80.18 77,173 87.61 38,187 252.53 (250) 87.24 37,937
Services Limited
Subsidiaries (held
directly)
Indian
APTOnline Limited India 89.00 89.00 0.11 110 0.04 18 1.01 (1) 0.04 17
MP Online Limited India 89.00 89.00 0.13 121 0.04 18 1.01 (1) 0.04 17
C-Edge Technologies India 51.00 51.00 0.33 313 0.17 73 - - 0.17 73
Limited
MahaOnline Limited India 74.00 74.00 0.08 80 - 1 - - - 1
TCS e-Serve India 100.00 100.00 0.16 156 0.20 88 - - 0.20 88
International Limited
TCS Foundation India 100.00 100.00 1.52 1,467 0.87 379 - - 0.87 379
Foreign
Diligenta Limited U.K. 100.00 100.00 1.46 1,402 0.02 8 (15.15) 15 0.05 23
Tata Consultancy Canada 100.00 100.00 0.87 834 1.11 484 - - 1.11 484
Services Canada Inc.
Tata America U.S.A. 100.00 100.00 1.27 1,219 1.65 721 4.04 (4) 1.65 717
International Corporation
Tata Consultancy Singapore 100.00 100.00 0.93 897 0.43 187 - - 0.43 187
Services Asia Pacific Pte
Ltd.
405 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
406 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
407 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
408 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
409 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Notes:
1. Tata Consultancy Services Qatar S.S.C. renamed as Tata Consultancy Services Qatar L.L.C..
2. W12 Studios Limited renamed as Tata Consultancy Services UK Limited.
3. Equity stake increased to 100% in Tata Consultancy Services Saudi Arabia on acquisition of Saudi Desert Rose Holding B.V. w.e.f. May 26, 2021.
4. Tata Consultancy Services Ireland Limited incorporated a wholly owned subsidiary, Tata Consultancy Services Bulgaria EOOD in Bulgaria on August 31, 2021.
5. TCS Iberoamerica SA incorporated a subsidiary, Tata Consultancy Services Guatemala, S.A. in Guatemala on September 1, 2021.
6. Postbank Systems AG renamed as TCS Technology Solutions AG.
7. TCS e-Serve America, Inc. liquidated w.e.f. December 29, 2021.
Integrated Annual Report 2021-22 Consolidated Financial Statements | 312
410 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
411 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
412 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022
Tata Sons Subsidiaries of Associates / joint ventures Other related Total
Private Limited Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade receivables and contract assets 11 245 925 - 1,181
Loans, other financial assets and other assets 10 53 31 - 94
21 298 956 - 1,275
(` crore)
As at March 31, 2021
Tata Sons Subsidiaries of Associates / joint ventures Other related Total
Private Limited Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade receivables and contract assets 8 260 714 - 982
Loans, other financial assets and other assets 9 27 62 - 98
17 287 776 - 1,080
413 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Trade payables, unearned and deferred revenue, other financial liabilities and 175 299 394 - 868
other liabilities
Material related party transactions are as follows: Transactions with key management personnel are as follows:
(` crore) (` crore)
Year ended Year ended Year ended Year ended
March 31, 2022 March 31, 2021 March 31, 2022 March 31, 2021
Jaguar Land Rover Limited 1,500 1,093 Dividend paid during the year 1 1
54 44
Tata Steel IJmuiden BV 558 452
Material related party balances are as follows: The remuneration of directors and key executives is determined by the
(` crore) remuneration committee having regard to the performance of individuals and
As at As at
market trends.
March 31, 2022 March 31, 2021
The above figures do not include provisions for encashable leave, gratuity
Trade receivables and contract assets and premium paid for group health insurance, as separate actuarial valuation /
Jaguar Land Rover Limited 379 290 premium paid are not available.
414 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Dividends paid during the year ended March 31, 2022 include an amount of
`15.00 per equity share towards final dividend for the year ended Amit Somani Samir Seksaria Pradeep Manohar Gaitonde
Partner CFO Company Secretary
March 31,2021 and an amount of `21.00 per equity share towards interim
Membership No: 060154
dividends for the year ended March 31, 2022. Dividends paid during the year
ended March 31, 2021 include an amount of `6.00 per equity share towards
final dividend for the year ended March 31, 2020 and an amount of `23.00 Mumbai, April 11, 2022 Mumbai, April 11, 2022
415 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
416 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Description of Key Audit Matter Key audit matter How our audit addressed the key audit matter
Key audit matter How our audit addressed the key audit matter • these contracts may involve onerous • On selected specific and statistical samples
Revenue recognition– Fixed price contracts obligations which requires critical assessment of contracts, we tested that the revenue
of foreseeable losses to be made by the recognized is in accordance with the revenue
The Company inter alia engages in Fixed-price Our audit procedures included the following:
Company; and recognition accounting standard including–
contracts, wherein, revenue is recognized using
• Obtained an understanding of the systems, • at year-end, significant amount of work in Evaluated the identification of
the percentage of completion computed as
processes and controls implemented by progress (Contract assets), related to these performance obligations and the ascribed
per the input method based on the Company’s
the Company for recording and computing contracts are recognised on the balance transaction price;
estimate of contract costs (Refer Note 4(a) and
revenue and the associated contract assets, sheet. For testing Company’s computation of the
Note 10 to the standalone financial statements).
unearned and deferred revenue balances. estimation of contract costs and onerous
We identified revenue recognition of fixed price obligations, if any. We:
contracts where the percentage of completion is • Including involvement of our Information
technology (‘IT’) specialists, as required: • assessed that the estimates of costs
used as a Key Audit Matter since – to complete were reviewed and
Assessed the IT environment in which approved by appropriate designated
• there is an inherent risk and presumed fraud
the business systems operate and tested management personnel;
risk around the accuracy and existence
of revenues recognised considering the system controls over computation of • performed a retrospective analysis of
customised and complex nature of these revenue recognised; costs incurred with estimated costs
to identify significant variations and
contracts and significant inputs of IT systems; Tested the IT controls over challenged whether those variations
• application of revenue recognition accounting appropriateness of cost and revenue are required to be considered in
reports generated by the system; estimating the remaining costs to
standard (Ind AS 115, Revenue from
Contracts with customers) is complex and complete the contract;
Tested the controls pertaining to
involves a number of key judgments and allocation of resources and budgeting • assessed the appropriateness of
estimates mainly in identifying performance systems which prevent the unauthorized work in progress (contract assets) on
obligations, related transaction price and recording/changes to costs incurred; and balance sheet date by evaluating the
estimating the future cost-to-completion of underlying documentation to identify
these contracts, which is used to determine Tested on a random sampling basis the possible changes in estimated costs to
controls relating to the estimation of complete the remaining performance
the percentage of completion of the relevant
contract costs required to complete the obligations; and
performance obligation;
respective projects. • inspected underlying documents and
performed analytics to determine
reasonableness of contract costs.
417 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Other Information Management’s and Board of Directors’ In preparing the standalone financial statements, the
Responsibilities for the Standalone Financial Management and Board of Directors are responsible
The Company’s Management and Board of Directors for assessing the Company’s ability to continue as
Statements
are responsible for the other information. The other a going concern, disclosing, as applicable, matters
information comprises the information included in The Company’s Management and Board of Directors related to going concern and using the going
the Company’s annual report, but does not include are responsible for the matters stated in Section concern basis of accounting unless the Board of
the financial statements and our auditors’ report 134(5) of the Act with respect to the preparation Directors either intends to liquidate the Company
thereon. The Company’s annual report is expected of these standalone financial statements that give or to cease operations, or has no realistic alternative
to be made available to us after the date of this a true and fair view of the state of affairs, profit/ but to do so.
auditor’s report. loss and other comprehensive income, changes in
equity and cash flows of the Company in accordance The Board of Directors is also responsible for
Our opinion on the standalone financial statements overseeing the Company’s financial reporting
with the accounting principles generally accepted
does not cover the other information and we will not process.
in India, including the Indian Accounting Standards
express any form of assurance conclusion thereon.
(Ind AS) specified under Section 133 of the Act. This Auditor’s Responsibilities for the Audit of the
In connection with our audit of the standalone responsibility also includes maintenance of adequate Standalone Financial Statements
financial statements, our responsibility is to read the accounting records in accordance with the provisions
other information identified above when it becomes of the Act for safeguarding of the assets of the Our objectives are to obtain reasonable assurance
available and, in doing so, consider whether the Company and for preventing and detecting frauds about whether the standalone financial statements
other information is materially inconsistent with the and other irregularities; selection and application of as a whole are free from material misstatement,
standalone financial statements or our knowledge appropriate accounting policies; making judgments whether due to fraud or error, and to issue
obtained in the audit or otherwise appears to be and estimates that are reasonable and prudent; an auditor’s report that includes our opinion.
materially misstated. and design, implementation and maintenance Reasonable assurance is a high level of assurance,
of adequate internal financial controls that were but is not a guarantee that an audit conducted in
When we read the Company’s annual report, if operating effectively for ensuring the accuracy and accordance with SAs will always detect a material
we conclude that there is a material misstatement completeness of the accounting records, relevant to misstatement when it exists. Misstatements can arise
therein, we are required to communicate the the preparation and presentation of the standalone from fraud or error and are considered material
matter to those charged with governance and take financial statements that give a true and fair view and if, individually or in the aggregate, they could
necessary actions, as applicable under the relevant are free from material misstatement, whether due to reasonably be expected to influence the economic
laws and regulations. fraud or error. decisions of users taken on the basis of these
standalone financial statements.
418 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
As part of an audit in accordance with SAs, we accounting estimates and related disclosures We communicate with those charged with
exercise professional judgment and maintain made by the Management and Board of governance regarding, among other matters, the
professional skepticism throughout the audit. We Directors. planned scope and timing of the audit and significant
also: audit findings, including any significant deficiencies in
• Conclude on the appropriateness of the
internal control that we identify during our audit.
• Identify and assess the risks of material Management and Board of Directors use
misstatement of the standalone financial of the going concern basis of accounting in We also provide those charged with governance with
statements, whether due to fraud or error, preparation of standalone financial statements a statement that we have complied with relevant
design and perform audit procedures responsive and, based on the audit evidence obtained, ethical requirements regarding independence, and to
to those risks, and obtain audit evidence that is whether a material uncertainty exists related to communicate with them all relationships and other
sufficient and appropriate to provide a basis for events or conditions that may cast significant matters that may reasonably be thought to bear on
our opinion. The risk of not detecting a material doubt on the Company’s ability to continue our independence, and where applicable, related
misstatement resulting from fraud is higher as a going concern. If we conclude that a safeguards.
than for one resulting from error, as fraud may material uncertainty exists, we are required
From the matters communicated with those charged
involve collusion, forgery, intentional omissions, to draw attention in our auditor’s report to
with governance, we determine those matters
misrepresentations, or the override of internal the related disclosures in the standalone
that were of most significance in the audit of the
control. financial statements or, if such disclosures
standalone financial statements of the current
are inadequate, to modify our opinion. Our
• Obtain an understanding of internal control period and are therefore the key audit matters.
conclusions are based on the audit evidence
relevant to the audit in order to design We describe these matters in our auditor’s report
obtained up to the date of our auditor’s report.
audit procedures that are appropriate in the unless law or regulation precludes public disclosure
However, future events or conditions may cause
circumstances. Under Section 143(3)(i) of the about the matter or when, in extremely rare
the Company to cease to continue as a going
Act, we are also responsible for expressing our circumstances, we determine that a matter should
concern.
opinion on whether the Company has adequate not be communicated in our report because the
internal financial controls with reference to • Evaluate the overall presentation, structure and adverse consequences of doing so would reasonably
standalone financial statements in place and the content of the standalone financial statements, be expected to outweigh the public interest benefits
operating effectiveness of such controls. including the disclosures, and whether the of such communication.
standalone financial statements represent the
• Evaluate the appropriateness of accounting
underlying transactions and events in a manner
policies used and the reasonableness of
that achieves fair presentation.
419 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Report on Other Legal and Regulatory Statement of Cash Flows dealt with by opinion and to the best of our information
Requirements this Report are in agreement with the and according to the explanations given to
books of account. us:
1. As required by the Companies (Auditor’s Report)
Order, 2020 (“the Order”) issued by the d) In our opinion, the aforesaid a) The Company has disclosed the
Central Government of India in terms of standalone financial statements comply impact of pending litigations as
Section 143(11) of the Act, we give in the with the Ind AS specified under Section at 31 March 2022 on its financial
“Annexure A” a statement on the matters 133 of the Act. position in its standalone financial
specified in paragraphs 3 and 4 of the Order, to statements - Refer Note 19 to the
the extent applicable. e) On the basis of the written standalone financial statements.
representations received from the
2. (A) As required by Section 143(3) of the Act, directors as on 31 March 2022 taken b) The Company did not have any long-
we report that: on record by the Board of Directors, term contracts including derivative
none of the directors is disqualified contracts for which there were any
a) We have sought and obtained all the
as on 31 March 2022 from being material foreseeable losses.
information and explanations which to
the best of our knowledge and belief appointed as a director in terms of c) There has been no delay in
were necessary for the purposes of Section 164(2) of the Act. transferring amounts, required to be
our audit. transferred, to the Investor Education
f) With respect to the adequacy of
and Protection Fund by the Company.
b) In our opinion, proper books of the internal financial controls with
account as required by law have been reference to standalone financial d) (i) The management has represented
kept by the Company so far as it statements of the Company and that, to the best of its knowledge
appears from our examination of those the operating effectiveness of such and belief, no funds have been
books. controls, refer to our separate Report advanced or loaned or invested
in “Annexure B”. (either from borrowed funds
c) The Standalone Balance Sheet, the or share premium or any other
Standalone Statement of Profit and (B) With respect to the other matters to sources or kind of funds) by the
Loss (including other comprehensive be included in the Auditor’s Report in Company to or in any other
income), the Standalone Statement of accordance with Rule 11 of the Companies persons or entities, including
Changes in Equity and the Standalone (Audit and Auditor’s) Rules, 2014, in our foreign entities (“Intermediaries”),
420 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
with the understanding, whether in writing or otherwise, that the (C) With respect to the matter to be included
recorded in writing or otherwise, Company shall: in the Auditor’s Report under Section
that the Intermediary shall: 197(16) of the Act:
• directly or indirectly, lend
• directly or indirectly lend or invest in other persons In our opinion and according to the
or invest in other persons or entities identified in information and explanations given to us,
or entities identified in any manner whatsoever the remuneration paid by the Company to
any manner whatsoever (“Ultimate Beneficiaries”) by its directors during the current year is in
(“Ultimate Beneficiaries”) by or on behalf of the Funding accordance with the provisions of Section
or on behalf of the Company Party or 197 of the Act. The remuneration paid to
or any director is not in excess of the limit
• provide any guarantee,
laid down under Section 197 of the Act.
• provide any guarantee, security or the like from or
The Ministry of Corporate Affairs has not
security or the like to or on behalf of the Ultimate
prescribed other details under Section
on behalf of the Ultimate Beneficiaries; and
197(16) of the Act which are required to
Beneficiaries.
(iii) Based on such audit procedures be commented upon by us.
(ii) The management has as considered reasonable and
represented, that, to the best appropriate in the circumstances, For B S R & Co. LLP
of its knowledge and belief, no nothing has come to our notice Chartered Accountants
funds have been received by the that has caused us to believe that Firm’s Registration No: 101248W/W-100022
Company from any persons or the representations under sub-
entities, including foreign entities clause (d) (i) and (d) (ii) contain any
(“Funding Parties”), with the material mis-statement.
understanding, whether recorded Amit Somani
e) The dividend declared or paid during
the year by the Company is in Partner
compliance with Section 123 of the Mumbai Membership No: 060154
Act. 11 April 2022 UDIN: 22060154AGVEXH5342
421 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure A to the Independent Auditor’s the Company and the nature of its assets. (ii) (a) The inventory has been physically verified
report on the standalone financial statements No material discrepancies were noticed on by the management during the year.
of Tata Consultancy Services Limited for the such verification. In our opinion, the frequency of such
year ended 31 March 2022 verification is reasonable and procedures
(c) According to the information and
and coverage as followed by management
(Referred to in paragraph 1 under ‘Report on Other explanations given to us and on the basis
were appropriate. No discrepancies were
Legal and Regulatory Requirements’ section of our of our examination of the records of the
noticed on verification between the physical
report of even date) Company, the title deeds of immovable
stocks and the book records that were 10%
properties (other than immovable
(i) (a) (A) The Company has maintained proper or more in the aggregate for each class of
properties where the Company is the
records showing full particulars, inventory.
lessee and the lease agreements are duly
including quantitative details and executed in favour of the lessee) disclosed (b) According to the information and
situation of Property, plant and in the standalone financial statements are explanations given to us and on the basis
equipment. held in the name of the Company. of our examination of the records of
(B) The Company has maintained proper the Company, the Company has been
(d) According to the information and
records showing full particulars of sanctioned working capital limits in excess
explanations given to us and on the basis
Intangible assets. of five crore rupees, in aggregate, from
of our examination of the records of the
banks on the basis of security of current
(b) According to the information and Company, the Company has not revalued
assets. In our opinion, the quarterly returns
explanations given to us and on the basis its Property, plant and equipment (including
or statements filed by the Company with
of our examination of the records of the Right-of-use assets) or Intangible assets or
such banks are in agreement with the
Company, the Company has a regular both during the year.
books of account of the Company.
programme of physical verification of its (e) According to the information and
Property, plant and equipment by which all (iii) According to the information and explanations
explanations given to us and on the basis
Property, plant and equipment are verified given to us and on the basis of our examination
of our examination of the records of
in a phased manner over a period of three of the records of the Company, the Company
the Company, there are no proceedings
years. In accordance with this programme, has not made any investments, provided
initiated or pending against the Company
certain Property, plant and equipment were guarantee or security or granted any advances
for holding any benami property under
verified during the year. In our opinion, in the nature of loans, secured or unsecured, to
the Prohibition of Benami Property
this periodicity of physical verification is companies, firms, limited liability partnerships or
Transactions Act, 1988 and rules made
reasonable having regard to the size of any other parties during the year. The Company
thereunder.
Integrated Annual Report 2021-22 Standalone Financial Statements | 324
422 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
has granted loans to one company during the facie, not prejudicial to the interest of the without specifying any terms or period of
year, details of the loan is stated in sub-clause Company. repayment.
(a) below. The Company has not granted any
(c) According to the information and (iv) According to the information and explanations
loans, secured or unsecured, to firms, limited
explanations given to us and on the basis given to us and on the basis of our examination
liability partnerships or any other parties during
of our examination of the records of of the records, the Company has not given any
the year.
the Company, in the case of loans given, loans, or provided any guarantee or security as
(a) A. Based on the audit procedures carried the repayment of principal and payment specified under Section 185 of the Companies
on by us and as per the information of interest has been stipulated and the Act, 2013 and the Company has not provided
and explanations given to us, the repayments or receipts have been regular. any guarantee or security as specified under
Company has not granted any loans to Section 186 of the Companies Act, 2013.
(d) According to the information and
subsidiaries. Further, the Company has complied with the
explanations given to us and on the basis
provisions of Section 186 of the Companies
B. Based on the audit procedures carried of our examination of the records of the
Act, 2013 in relation to loans given and
on by us and as per the information Company, there is no overdue amount for
investments made.
and explanations given to us, the more than ninety days in respect of loans
Company has granted loans to a party given. (v) The Company has not accepted any deposits or
other than subsidiaries as below: amounts which are deemed to be deposits from
(e) According to the information and
the public. Accordingly, clause 3(v) of the Order
Particulars Amount explanations given to us and on the basis
is not applicable.
(` in crores) of our examination of the records of the
Company, there is no loan given falling due (vi) According to the information and explanations
Aggregate amount during 13,655
during the year, which has been renewed given to us, the Central Government has not
the year - Others
or extended or fresh loans given to settle prescribed the maintenance of cost records
Balance outstanding as 5,386 the overdues of existing loans given to the under Section 148(1) of the Companies Act,
at balance sheet date - same party. 2013 for the products manufactured by it (and/
Others
or services provided by it). Accordingly, clause
(f) According to the information and
(b) According to the information and 3(vi) of the Order is not applicable.
explanations given to us and on the basis
explanations given to us and based on of our examination of the records of the (vii) (a) The Company does not have liability in
the audit procedures conducted by us, Company, the Company has not given respect of Sales tax, Service tax, Duty of
we are of the opinion that the terms and any loans either repayable on demand or excise and Value added tax during the year
conditions of the loans given are, prima
Integrated Annual Report 2021-22 Standalone Financial Statements | 325
423 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
since effective 1 July 2017, these statutory dues has been subsumed into Name of the Nature of Amount Period Forum where dispute is
GST. Statute the Dues (` in crores)** pending
According to the information and explanations given to us and on the The Central Sales tax 233 Financial Year - 1994-1995, 2004-2005, High Court
Sales Tax Act, and VAT 2007-2008, 2008-2009, 2009-2010,
basis of our examination of the records of the Company, amounts 1956 and 2010-2011, 2011-2012, 2012-2013,
deducted/ accrued in the books of account in respect of undisputed Value Added 2013-2014, 2014-2015, 2015-2016,
statutory dues including Goods and Services Tax (‘GST’), Provident fund, Tax Act 2016-17, 2017-18
Employees’ State Insurance, Income-tax, Duty of Customs, Cess and 8 Financial Year - 1990-1991, 2002-2003, Tribunal
other material statutory dues have generally been regularly deposited 2003-2004, 2004-2005, 2005-2006,
with the appropriate authorities. 2006-2007, 2011-2012, 2012-2013
2 Financial Year - 1995-1996, 1997-1998, Assistant Commissioner
According to the information and explanations given to us, no undisputed 2004-2005, 2005-2006, 2011-2012,
amounts payable in respect of GST, Provident fund, Employees’ State 2016-17, 2017-18
Insurance, Income-tax, Duty of Customs, Cess and other material 5 Financial Year - 2008-2009, 2010-2011, Deputy Commissioner
statutory dues were in arrears as at 31 March 2022 for a period of more 2011-2012, 2012-2013, 2013-2014,
than six months from the date they became payable. 2015-2016, 2016-2017
16 Financial Year - 1997-1998, 2005-2006, Joint Commissioner
(b) According to the information and explanations given to us, there are no
2012-13, 2013-2014, 2014-2015,
dues of GST, Provident fund, Employees’ State Insurance, Income-tax, 2015-2016, 2016-2017
Sales tax, Service tax, Duty of Customs, Value added tax, Cess or other The Finance Service tax 2 Financial Year - 2002-2003, 2003-2004, Commissioner Appeals
statutory dues which have not been deposited by the Company on Act, 1994 2004-2005, 2008-09, 2009-2010,
account of disputes, except for the following: 2010-2011, 2011-2012, 2012-13,
2014-2015, 2015-2016, 2016-2017,
2017-2018
Name of the Nature of Amount Period Forum where dispute is
Statute the Dues (` in crores)** pending 212 Financial Year - 2006-2007, 2007-2008, Tribunal
2009-2010, 2010-2011, 2012-2013,
The Income- Income-tax 4,181 Assessment Year - 2007-08, Commissioner of
2013-2014, 2014-2015, 2015-2016,
tax Act, 1961 2011-12, 2017-18, 2018-19 Income-tax (Appeals)
2016-2017, 2017-2018
545 Assessment Year - 2006-07, 2015-16 Income-tax Appellate Goods and GST 2 Financial Year – 2020-21 Commissioner Appeals
Tribunal Service Tax 3 Financial Year – 2019-20 Assistant Commissioner
39 Assessment Year - 2008-09, 2009-10, Assessing Officer / Act
2010-11, 2016-17 National Faceless ** These amounts are net of amount paid/ adjusted under protest ` 769 crores
Assessment Centre
Integrated Annual Report 2021-22 Standalone Financial Statements | 326
424 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(viii) According to the information and explanations Company, we report that no funds have Company, the Company has not made any
given to us and on the basis of our examination been raised on short-term basis by the preferential allotment or private placement
of the records of the Company, the Company Company. Accordingly, clause 3(ix)(d) of the of shares or fully or partly convertible
has not surrendered or disclosed any Order is not applicable. debentures during the year. Accordingly,
transactions, previously unrecorded as income (e) According to the information and clause 3(x)(b) of the Order is not applicable.
in the books of account, in the tax assessments explanations given to us and on an overall (xi) (a) Based on examination of the books and
under the Income-tax Act, 1961 as income examination of the financial statements records of the Company and according to
during the year. of the Company, we report that the the information and explanations given to
(ix) (a) According to the information and Company has not taken any funds from us, considering the principles of materiality
explanations given to us and on the basis any entity or person on account of or to outlined in Standards on Auditing, we
of our examination of the records of the meet the obligations of its subsidiaries as report that no fraud by the Company or on
Company, the Company did not have any defined under the Companies Act, 2013. the Company has been noticed or reported
loans or borrowings from any lender during Accordingly, clause 3(ix)(e) of the Order is during the course of the audit.
the year. Accordingly, clause 3(ix)(a) of the not applicable. (b) According to the information and
Order is not applicable. (f) According to the information and explanations given to us, no report under
(b) According to the information and explanations given to us and procedures sub-section (12) of Section 143 of the
explanations given to us and on the basis performed by us, we report that the Companies Act, 2013 has been filed by
of our examination of the records of the Company has not raised loans during the auditors in Form ADT-4 as prescribed
Company, the Company has not been the year on the pledge of securities held under Rule 13 of Companies (Audit and
declared a wilful defaulter by any bank in its subsidiaries as defined under the Auditors) Rules, 2014 with the Central
or financial institution or government or Companies Act, 2013. Accordingly, clause Government.
government authority. 3(ix)(f) of the Order is not applicable. (c) We have taken into consideration the
(c) According to the information and (x) (a) The Company has not raised any moneys whistle blower complaints received by
explanations given to us by the by way of initial public offer or further the Company during the year while
management, the Company has not public offer (including debt instruments). determining the nature, timing and extent
obtained any term loans. Accordingly, Accordingly, clause 3(x)(a) of the Order is of our audit procedures.
clause 3(ix)(c) of the Order is not applicable. not applicable. (xii) According to the information and explanations
(d) According to the information and (b) According to the information and given to us, the Company is not a Nidhi
explanations given to us and on an overall explanations given to us and on the basis Company. Accordingly, clause 3(xii) of the Order
examination of the balance sheet of the of our examination of the records of the is not applicable.
425 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(xiii) In our opinion and according to the information the Reserve Bank of India Act, 1934. date of the audit report that the Company is
and explanations given to us, the transactions Accordingly, clause 3(xvi)(b) of the Order is not capable of meeting its liabilities existing
with related parties are in compliance with not applicable. at the date of balance sheet as and when they
Sections 177 and 188 of the Companies Act, (c) The Company is not a Core Investment fall due within a period of one year from the
2013, where applicable, and the details of the Company (CIC) as defined in the regulations balance sheet date. We, however, state that
related party transactions have been disclosed in made by the Reserve Bank of India. this is not an assurance as to the future viability
the standalone financial statements as required Accordingly, clause 3(xvi)(c) of the Order is of the Company. We further state that our
by the applicable Indian Accounting Standards. not applicable. reporting is based on the facts up to the date
(xiv) (a) Based on information and explanations of the audit report and we neither give any
(d) According to the information and guarantee nor any assurance that all liabilities
provided to us and our audit procedures, in explanations provided to us during the
our opinion, the Company has an internal falling due within a period of one year from the
course of audit, the Group does not have balance sheet date, will get discharged by the
audit system commensurate with the size any CIC. Accordingly, the requirements of
and nature of its business. Company as and when they fall due.
clause 3(xvi)(d) are not applicable.
(b) We have considered the internal audit (xx) In our opinion and according to the information
(xvii) The Company has not incurred cash losses in and explanations given to us, there is no
reports of the Company issued till date for the current and in the immediately preceding
the period under audit. unspent amount under sub-section (5) of
financial year. Section 135 of the Companies Act, 2013
(xv) In our opinion and according to the information (xviii) There has been no resignation of the statutory pursuant to any project. Accordingly, clauses
and explanations given to us, the Company has auditors during the year. Accordingly, clause 3(xx)(a) and 3(xx)(b) of the Order are not
not entered into any non-cash transactions 3(xviii) of the Order is not applicable. applicable.
with its directors or persons connected to its
directors and hence, provisions of Section 192 (xix) According to the information and explanations
given to us and on the basis of the financial For B S R & Co. LLP
of the Companies Act, 2013 are not applicable
ratios, ageing and expected dates of realisation Chartered Accountants
to the Company.
of financial assets and payment of financial Firm’s Registration No: 101248W/W-100022
(xvi) (a) The Company is not required to be liabilities, other information accompanying the
registered under Section 45-IA of financial statements, our knowledge of the
the Reserve Bank of India Act, 1934. Board of Directors and management plans Amit Somani
Accordingly, clause 3(xvi)(a) of the Order is and based on our examination of the evidence Partner
not applicable. supporting the assumptions, nothing has come Mumbai Membership No: 060154
(b) The Company is not required to be to our attention, which causes us to believe 11 April 2022 UDIN: 22060154AGVEXH5342
registered under Section 45-IA of that any material uncertainty exists as on the
426 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Annexure B to the Independent Auditor’s standalone financial statements criteria established Auditors’ Responsibility
Report on the standalone financial by the Company considering the essential
statements of Tata Consultancy Services components of internal control stated in the Our responsibility is to express an opinion on the
Limited for the year ended 31 March 2022 Guidance Note on Audit of Internal Financial Company’s internal financial controls with reference
Controls Over Financial Reporting issued by the to standalone financial statements based on our
Report on the internal financial controls with Institute of Chartered Accountants of India (the audit. We conducted our audit in accordance with
reference to the aforesaid standalone financial “Guidance Note”). the Guidance Note and the Standards on Auditing,
statements under Clause (i) of Sub-section 3 of prescribed under Section 143(10) of the Act, to
Section 143 of the Companies Act, 2013 Management’s and Board of Directors’ the extent applicable to an audit of internal financial
Responsibilities for Internal Financial Controls controls with reference to standalone financial
(Referred to in paragraph 2(A)(f) under ‘Report on statements. Those Standards and the Guidance Note
Other Legal and Regulatory Requirements’ section The Company’s Management and the Board of require that we comply with ethical requirements
of our report of even date) Directors are responsible for establishing and and plan and perform the audit to obtain reasonable
maintaining internal financial controls with reference assurance about whether adequate internal financial
Opinion to standalone financial statements based on the controls with reference to standalone financial
criteria established by the Company considering the statements were established and maintained and
We have audited the internal financial controls with essential components of internal control stated in whether such controls operated effectively in all
reference to standalone financial statements of Tata the Guidance Note. These responsibilities include material respects.
Consultancy Services Limited (“the Company”) as of the design, implementation and maintenance of
31 March 2022 in conjunction with our audit of the adequate internal financial controls that were Our audit involves performing procedures to
standalone financial statements of the Company as operating effectively for ensuring the orderly and obtain audit evidence about the adequacy of
at and for the year ended on that date. efficient conduct of its business, including adherence the internal financial controls with reference to
to the Company’s policies, the safeguarding of standalone financial statements and their operating
In our opinion, the Company has, in all material
its assets, the prevention and detection of frauds effectiveness. Our audit of internal financial controls
respects, adequate internal financial controls with
and errors, the accuracy and completeness of the with reference to standalone financial statements
reference to standalone financial statements and
accounting records, and the timely preparation of included obtaining an understanding of such internal
such internal financial controls were operating
reliable financial information, as required under the financial controls, assessing the risk that a material
effectively as at 31 March 2022, based on the
Act. weakness exists, and testing and evaluating the
internal financial controls with reference to
design and operating effectiveness of internal control
Integrated Annual Report 2021-22 Standalone Financial Statements | 329
427 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
based on the assessed risk. The procedures selected procedures that (1) pertain to the maintenance of collusion or improper management override of
depend on the auditor’s judgement, including the records that, in reasonable detail, accurately and controls, material misstatements due to error
assessment of the risks of material misstatement of fairly reflect the transactions and dispositions of or fraud may occur and not be detected. Also,
the standalone financial statements, whether due to the assets of the company; (2) provide reasonable projections of any evaluation of the internal financial
fraud or error. assurance that transactions are recorded as controls with reference to standalone financial
necessary to permit preparation of standalone statements to future periods are subject to the risk
We believe that the audit evidence we have obtained financial statements in accordance with generally that the internal financial controls with reference
is sufficient and appropriate to provide a basis for our accepted accounting principles, and that receipts and to standalone financial statements may become
audit opinion on the Company’s internal financial expenditures of the company are being made only in inadequate because of changes in conditions, or
controls with reference to standalone financial accordance with authorisations of management and that the degree of compliance with the policies or
statements. directors of the company; and (3) provide reasonable procedures may deteriorate.
assurance regarding prevention or timely detection
Meaning of Internal Financial Controls with of unauthorised acquisition, use, or disposition of the For B S R & Co. LLP
Reference to Standalone Financial Statements company’s assets that could have a material effect on Chartered Accountants
the standalone financial statements. Firm’s Registration No: 101248W/W-100022
A company’s internal financial controls with
reference to standalone financial statements is a Inherent Limitations of Internal Financial
process designed to provide reasonable assurance Controls with Reference to Standalone Financial
regarding the reliability of financial reporting and Statements Amit Somani
the preparation of standalone financial statements
Partner
for external purposes in accordance with generally Because of the inherent limitations of internal Mumbai Membership No: 060154
accepted accounting principles. A company’s internal financial controls with reference to standalone 11 April 2022 UDIN: 22060154AGVEXH5342
financial controls with reference to standalone financial statements, including the possibility of
financial statements include those policies and
428 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
429 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
430 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
431 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
Balance as at April 1, 2020 Changes in equity share capital Restated balance as at Changes in equity share capital Balance as at March 31, 2021
due to prior period errors April 1, 2020 during the year*
375 - 375 (5) 370
*Refer note 6(n).
B. OTHER EQUITY
(` crore)
Reserves and surplus Items of other comprehensive income Total Equity
Capital Capital redemption Special Economic Zone Retained Investment Cash flow hedging reserve
reserve* reserve re-investment reserve earnings revaluation Intrinsic value Time value
reserve
Balance as at April 1, 2021 - 13 2,538 70,928 916 56 (27) 74,424
Profit for the year - - - 38,187 - - - 38,187
Other comprehensive income / (losses) - - - 141 (336) (29) (26) (250)
Total comprehensive income - - - 38,328 (336) (29) (26) 37,937
Dividend - - - (13,317) - - - (13,317)
Expenses for buy-back of equity shares1 - - - (49) - - - (49)
Tax on buy-back of equity shares1 - - - (4,192) - - - (4,192)
Buy-back of equity shares1 - 4 - (18,000) - - - (17,996)
Transfer to Special Economic Zone - - 9,407 (9,407) - - - -
re-investment reserve
Transfer from Special Economic Zone - - (4,658) 4,658 - - - -
re-investment reserve
Balance as at March 31, 2022 - 17 7,287 68,949 580 27 (53) 76,807
432 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
433 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
434 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
435 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
436 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
2) Statement of compliance These standalone financial statements have been prepared in Indian Rupee
(`) which is the functional currency of the Company. Foreign currency
These standalone financial statements have been prepared in accordance with transactions are recorded at exchange rates prevailing on the date of the
the Indian Accounting Standards (referred to as “Ind AS”) as prescribed under transaction. Foreign currency denominated monetary assets and liabilities
section 133 of the Companies Act, 2013 read with the Companies (Indian are retranslated at the exchange rate prevailing on the balance sheet dates
Accounting Standards) Rules as amended from time to time. and exchange gains and losses arising on settlement and restatement are
recognised in the statement of profit and loss. Non-monetary assets and
3) Basis of preparation liabilities that are measured in terms of historical cost in foreign currencies are
These standalone financial statements have been prepared on historical cost not retranslated.
basis except for certain financial instruments and defined benefit plans which The significant accounting policies used in preparation of the standalone
are measured at fair value or amortised cost at the end of each reporting financial statements have been discussed in the respective notes.
period. Historical cost is generally based on the fair value of the consideration
Integrated Annual Report 2021-22 Standalone Financial Statements | 339
437 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
438 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(g) Employee benefits The Company has taken into account all the possible impacts of COVID-19 in
preparation of these standalone financial statements, including but not limited
The accounting of employee benefit plans in the nature of defined benefit to its assessment of, liquidity and going concern assumption, recoverable
requires the Company to use assumptions. These assumptions have been values of its financial and non-financial assets, impact on revenue recognition
explained under employee benefits note. owing to changes in cost budgets of fixed price contracts, impact on leases
and impact on effectiveness of its hedges. The Company has carried out this
(h) Leases assessment based on available internal and external sources of information
upto the date of approval of these standalone financial statements and
The Company evaluates if an arrangement qualifies to be a lease as per the
believes that the impact of COVID-19 is not material to these standalone
requirements of Ind AS 116. Identification of a lease requires significant
financial statements and expects to recover the carrying amount of its assets.
judgement. The Company uses significant judgement in assessing the lease
The impact of COVID-19 on the standalone financial statements may differ
term (including anticipated renewals) and the applicable discount rate.
from that estimated as at the date of approval of these standalone financial
The Company determines the lease term as the non-cancellable period of a statements owing to the nature and duration of COVID-19.
lease, together with both periods covered by an option to extend the lease
5) Recent pronouncements
if the Company is reasonably certain to exercise that option; and periods
covered by an option to terminate the lease if the Company is reasonably Ministry of Corporate Affairs (“MCA”) notifies new standard or amendments
certain not to exercise that option. In assessing whether the Company is to the existing standards under Companies (Indian Accounting Standards)
reasonably certain to exercise an option to extend a lease, or not to exercise Rules as issued from time to time. On March 23, 2022, MCA amended the
an option to terminate a lease, it considers all relevant facts and circumstances Companies (Indian Accounting Standards) Amendment Rules, 2022, applicable
that create an economic incentive for the Company to exercise the option from April 1, 2022, as below:
Integrated Annual Report 2021-22 Standalone Financial Statements | 341
439 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The amendments specify that to qualify for recognition as part of applying The amendment clarifies which fees an entity includes when it applies the
the acquisition method, the identifiable assets acquired and liabilities assumed ‘10 percent’ test of Ind AS 109 in assessing whether to derecognise a financial
must meet the definitions of assets and liabilities in the Conceptual Framework liability. The Company does not expect the amendment to have any significant
for Financial Reporting under Indian Accounting Standards (Conceptual impact in its financial statements.
Framework) issued by the Institute of Chartered Accountants of India at the
acquisition date. These changes do not significantly change the requirements Ind AS 116 – Annual Improvements to Ind AS (2021)
of Ind AS 103. The Company does not expect the amendment to have any
The amendments remove the illustration of the reimbursement of leasehold
significant impact in its financial statements.
improvements by the lessor in order to resolve any potential confusion
Ind AS 16 – Proceeds before intended use regarding the treatment of lease incentives that might arise because of
how lease incentives were described in that illustration. The Company does
The amendments mainly prohibit an entity from deducting from the cost of not expect the amendment to have any significant impact in its financial
property, plant and equipment amounts received from selling items produced statements.
while the company is preparing the asset for its intended use. Instead, an
6) Financial assets, financial liabilities and equity instruments
entity will recognise such sales proceeds and related cost in profit or loss.
The Company does not expect the amendments to have any impact in its Financial assets and liabilities are recognised when the Company becomes
recognition of its property, plant and equipment in its financial statements. a party to the contractual provisions of the instrument. Financial assets and
liabilities are initially measured at fair value. Transaction costs that are directly
Ind AS 37 – Onerous Contracts - Costs of Fulfilling a Contract attributable to the acquisition or issue of financial assets and financial liabilities
The amendments specify that that the ‘cost of fulfilling’ a contract comprises (other than financial assets and financial liabilities at fair value through profit
the ‘costs that relate directly to the contract’. Costs that relate directly to a or loss) are added to or deducted from the fair value measured on initial
contract can either be incremental costs of fulfilling that contract (examples recognition of financial asset or financial liability.
would be direct labour, materials) or an allocation of other costs that relate The Company derecognises a financial asset only when the contractual rights
directly to fulfilling contracts. The amendment is essentially a clarification and to the cash flows from the asset expire, or when it transfers the financial asset
the Company does not expect the amendment to have any significant impact and substantially all the risks and rewards of ownership of the asset to another
in its financial statements. entity. The Company derecognises financial liabilities when, and only when, the
Company’s obligations are discharged, cancelled or have expired.
440 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Financial assets at fair value through other comprehensive income An equity instrument is a contract that evidences residual interest in the assets
of the company after deducting all of its liabilities. Equity instruments issued
Financial assets are measured at fair value through other comprehensive by the Company are recognised at the proceeds received net of direct issue
income if these financial assets are held within a business whose objective is cost.
achieved by both collecting contractual cash flows on specified dates that are
solely payments of principal and interest on the principal amount outstanding Derivative accounting
and selling financial assets.
• Instruments in hedging relationship
The Company has made an irrevocable election to present subsequent
The Company designates certain foreign exchange forward, currency
changes in the fair value of equity investments not held for trading in other
options and futures contracts as hedge instruments in respect of foreign
comprehensive income.
exchange risks. These hedges are accounted for as cash flow hedges.
Financial assets at fair value through profit or loss The Company uses hedging instruments that are governed by the policies
of the Company which are approved by the Board of Directors. The
Financial assets are measured at fair value through profit or loss unless they
policies provide written principles on the use of such financial derivatives
are measured at amortised cost or at fair value through other comprehensive
consistent with the risk management strategy of the Company.
Integrated Annual Report 2021-22 Standalone Financial Statements | 343
441 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
442 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
443 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
444 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
445 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
446 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
447 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
448 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
449 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
*MSME as per the Micro, Small and Medium Enterprises Development Act, 2006.
450 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
451 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
452 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
453 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
454 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
455 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
456 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
457 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
III. Shares held by Holding company, its Subsidiaries and Associates Equity shares
Tata Sons Private Limited, the holding 264,43,17,117 266,91,25,829
(` crore) company
As at As at
% of shareholding 72.27% 72.16%
March 31, 2022 March 31, 2021
Equity shares V. Equity shares movement during the 5 years preceding March 31, 2022
Holding company
• Equity shares issued as bonus
264,43,17,117 equity shares (March 31, 2021: 264 267
266,91,25,829 equity shares) are held by Tata The Company allotted 191,42,87,591 equity shares as fully paid up bonus
Sons Private Limited shares by capitalisation of profits transferred from retained earnings
Subsidiaries and Associates of Holding company amounting to `86 crore and capital redemption reserve amounting to
7,220 equity shares (March 31, 2021: 7,220 - - `106 crore in three month period ended June 30, 2018, pursuant to
equity shares) are held by Tata Industries Limited* an ordinary resolution passed after taking the consent of shareholders
10,14,172 equity shares (March 31, 2021: - - through postal ballot.
10,23,685 equity shares) are held by Tata
Investment Corporation Limited*
• Equity shares extinguished on buy-back
46,798 equity shares (March 31, 2021: 46,798 - - The Company bought back 4,00,00,000 equity shares for an aggregate
equity shares) are held by Tata Steel Limited* amount of `18,000 crore being 1.08% of the total paid up equity share
766 equity shares (March 31, 2021: 766 equity - - capital at `4,500 per equity share. The equity shares bought back were
shares) are held by The Tata Power Company extinguished on March 29, 2022.
Limited*
264 267 The Company bought back 5,33,33,333 equity shares for an aggregate
amount of `16,000 crore being 1.42% of the total paid up equity share
*Equity shares having value less than `0.50 crore. capital at `3,000 per equity share. The equity shares bought back were
extinguished on January 6, 2021.
458 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
459 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
460 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Buildings 840 5,083 The total cash outflow for leases is `1,561 crore and `1,619 crore for the
years ended March 31, 2022 and 2021, respectively, including cash outflow
Leasehold improvement 6 6
for short term and low value leases.
Computer equipment 81 79
The Company has lease term extension options that are not reflected in the
Software licences 26 25 measurement of lease liabilities. The present value of future cash outflows for
Vehicles 1 1 such extension periods is `722 crore and `660 crore as at March 31, 2022
and 2021, respectively.
954 5,876
Lease contracts entered by the Company majorly pertains for buildings taken
Depreciation on right-of-use assets is as follows: on lease to conduct its business in the ordinary course. The Company does
not have any lease restrictions and commitment towards variable rent as per
(` crore) the contract.
Year ended Year ended
March 31, 2022 March 31, 2021 8) Non-financial assets and non-financial liabilities
Leasehold land 9 8
(a) Property, plant and equipment
Buildings 991 995
Leasehold improvement 3 3 Property, plant and equipment are stated at cost comprising of purchase price
Computer equipment 15 3 and any initial directly attributable cost of bringing the asset to its working
Software licences 38 1
condition for its intended use, less accumulated depreciation (other than
freehold land) and impairment loss, if any.
Vehicles 1 1
1,057 1,011 Depreciation is provided for property, plant and equipment on a straight-line
basis so as to expense the cost less residual value over their estimated useful
lives based on a technical evaluation. The estimated useful lives and residual
Integrated Annual Report 2021-22 Standalone Financial Statements | 363
461 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The estimated useful lives are as mentioned below: Property, plant and equipment with finite life are evaluated for recoverability
whenever there is any indication that their carrying amounts may not be
Type of asset Useful lives recoverable. If any such indication exists, the recoverable amount (i.e. higher
of the fair value less cost to sell and the value-in-use) is determined on an
Buildings 20 years
individual asset basis unless the asset does not generate cash flows that are
Leasehold improvements Lease term largely independent of those from other assets. In such cases, the recoverable
Plant and equipment 10 years amount is determined for the cash generating unit (CGU) to which the asset
Computer equipment 4 years belongs.
Vehicles 4 years If the recoverable amount of an asset (or CGU) is estimated to be less than
Office equipment 2-5 years its carrying amount, the carrying amount of the asset (or CGU) is reduced to
Electrical installations 4-10 years its recoverable amount. An impairment loss is recognised in the statement of
profit and loss.
Furniture and fixtures 5 years
462 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
*`2,012 crore has been capitalised and transferred to property, plant and equipment during the year ended March 31, 2022.
(` crore)
Freehold Buildings Leasehold Plant and Computer Vehicles Office Electrical Furniture Total
land improvements equipment equipment equipment installations and fixtures
Cost as at April 1, 2020 323 7,628 1,824 667 7,273 39 2,263 1,882 1,510 23,409
Additions - 71 53 51 1,610 2 77 28 29 1,921
Disposals - (11) (60) - (102) (5) (38) (27) (30) (273)
Cost as at March 31, 2021 323 7,688 1,817 718 8,781 36 2,302 1,883 1,509 25,057
Accumulated depreciation as at April 1, 2020 - (2,518) (1,042) (224) (5,536) (32) (1,868) (1,152) (1,202) (13,574)
Depreciation - (387) (126) (69) (909) (4) (170) (143) (115) (1,923)
Disposals - 8 60 - 96 5 37 25 30 261
Accumulated depreciation as at March 31, 2021 - (2,897) (1,108) (293) (6,349) (31) (2,001) (1,270) (1,287) (15,236)
Net carrying amount as at March 31, 2021 323 4,791 709 425 2,432 5 301 613 222 9,821
Capital work-in-progress* 861
Total 10,682
*`1,921 crore has been capitalised and transferred to property, plant and equipment during the year ended March 31, 2021.
Integrated Annual Report 2021-22 Standalone Financial Statements | 365
463 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
464 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
465 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
466 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
467 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
468 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
469 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
470 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
471 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
472 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Contributions to defined contribution plans are recognised as expense when Salaries, incentives and allowances 73,115 63,006
employees have rendered services entitling them to such benefits. Contributions to provident and other funds 5,734 4,321
The Company provides benefits such as superannuation and foreign defined Staff welfare expenses 2,248 1,719
contribution plans to its employees which are treated as defined contribution 81,097 69,046
plans.
Short-term employee benefits Employee benefit obligations consist of the following:
All employee benefits payable wholly within twelve months of rendering Employee benefit obligations – Non-current
the service are classified as short-term employee benefits. Benefits such (` crore)
as salaries, wages etc. and the expected cost of ex-gratia are recognised As at As at
in the period in which the employee renders the related service. A liability March 31, 2022 March 31, 2021
is recognised for the amount expected to be paid when there is a present
Foreign defined benefit plans 25 19
legal or constructive obligation to pay this amount as a result of past service
provided by the employee and the obligation can be estimated reliably. Other employee benefit obligations 78 89
103 108
Compensated absences
Compensated absences which are expected to occur within twelve months
after the end of the period in which the employee renders the related
473 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
474 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022 As at March 31, 2021
Domestic Foreign plans Foreign plans Total Domestic Foreign plans Foreign plans Total
plans Funded Funded Unfunded plans Funded Funded Unfunded
Change in plan assets
Fair value of plan assets, beginning of the 4,704 1 - 4,705 3,641 2 - 3,643
year
Changes due to inter-company transfers (3) - - (3) - - - -
Interest income 334 - - 334 269 - - 269
Employers’ contributions 975 - - 975 837 - - 837
Benefits paid (488) - - (488) (162) (1) - (163)
Remeasurement - return on plan assets (5) - - (5) 119 - - 119
excluding amount included in interest income
Fair value of plan assets, end of the year 5,517 1 - 5,518 4,704 1 - 4,705
475 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022 As at March 31, 2021
Domestic Foreign plans Foreign plans Total Domestic Foreign plans Foreign plans Total
plans Funded Funded Unfunded plans Funded Funded Unfunded
Funded status
Deficit of plan assets over obligations - - (25) (25) - - (19) (19)
Surplus of plan assets over obligations 1,053 - - 1,053 391 - - 391
1,053 - (25) 1,028 391 - (19) 372
(` crore)
As at March 31, 2022 As at March 31, 2021
Domestic Foreign plans Foreign plans Total Domestic Foreign plans Foreign plans Total
plans Funded Funded Unfunded plans Funded Funded Unfunded
Category of assets
Corporate bonds 1,696 - - 1,696 1,408 - - 1,408
Equity instruments 66 - - 66 29 - - 29
Government bonds and securities 2,624 - - 2,624 2,257 - - 2,257
Insurer managed funds 981 1 - 982 909 1 - 910
Bank balances 5 - - 5 2 - - 2
Others 145 - - 145 99 - - 99
5,517 1 - 5,518 4,704 1 - 4,705
476 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore) (` crore)
As at March 31, 2022 As at March 31, 2021
Domestic Foreign Foreign plans Total Domestic Foreign Foreign plans Total
plans Funded plans Funded Unfunded plans Funded plans Funded Unfunded
Actuarial (gains) and losses arising from (20) - 2 (18) Actuarial losses arising from changes in 24 - - 24
changes in demographic assumptions demographic assumptions
Actuarial gains arising from changes in (165) - (1) (166) Actuarial gains arising from changes in (32) - - (32)
financial assumptions financial assumptions
Actuarial (gains) and losses arising from (5) - 4 (1) Actuarial losses arising from changes in 143 - - 143
changes in experience adjustments experience adjustments
Remeasurement of the net defined (190) - 5 (185) Remeasurement of the net defined 135 - - 135
benefit liability benefit liability
Remeasurement - return on plan assets 5 - - 5 Remeasurement - return on plan assets (119) - - (119)
excluding amount included in interest excluding amount included in interest
income income
(185) - 5 (180) 16 - - 16
477 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Future mortality assumptions are taken based on the published statistics by If the discount rate increases / decreases by 0.50%, the defined benefit
the Insurance Regulatory and Development Authority of India. obligations would increase / (decrease) as follows:
The expected benefits are based on the same assumptions as are used to (` crore)
measure the Company’s defined benefit plan obligations as at March 31, As at As at
2022. The Company does not expect to contribute to defined benefit plan March 31, 2022 March 31, 2021
obligations funds for year ending March 31, 2023 in view of adequate surplus Increase of 0.50% (159) (190)
plan assets as at March 31, 2022.
Decrease of 0.50% 170 206
The significant actuarial assumptions for the determination of the defined
If the expected salary growth increases / decreases by 0.50%, the defined
benefit obligations are discount rate and expected salary increase. The
benefit obligations would increase / (decrease) as follows:
sensitivity analysis below have been determined based on reasonably possible
changes of the respective assumptions occurring at the end of the reporting (` crore)
period, while holding all other assumptions constant. As at As at
March 31, 2022 March 31, 2021
Increase of 0.50% 171 206
Decrease of 0.50% (161) (192)
478 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
479 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
480 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
481 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Income tax expense comprises current tax expense and the net change in Deferred income tax is recognised using the balance sheet approach. Deferred
the deferred tax asset or liability during the year. Current and deferred taxes income tax assets and liabilities are recognised for deductible and taxable
are recognised in statement of profit and loss, except when they relate to temporary differences arising between the tax base of assets and liabilities and
items that are recognised in other comprehensive income or directly in equity, their carrying amount, except when the deferred income tax arises from the
in which case, the current and deferred tax are also recognised in other initial recognition of an asset or liability in a transaction that is not a business
comprehensive income or directly in equity, respectively. combination and affects neither accounting nor taxable profit or loss at the
time of the transaction.
Current income taxes
Deferred income tax assets are recognised to the extent that it is probable
The current income tax expense includes income taxes payable by the that taxable profit will be available against which the deductible temporary
Company having its branches in India and overseas where it operates. The differences and the carry forward of unused tax credits and unused tax losses
current tax payable by the Company in India is Indian income tax payable can be utilised.
on worldwide income after taking credit for tax relief available for export
operations in Special Economic Zones (SEZs). The carrying amount of deferred income tax assets is reviewed at each
reporting date and reduced to the extent that it is no longer probable that
Current income tax payable by overseas branches of the Company is sufficient taxable profit will be available to allow all or part of the deferred
computed in accordance with the tax laws applicable in the jurisdiction in income tax asset to be utilised.
which the respective branch operates. The taxes paid are generally available
for set off against the Indian income tax liability of the Company’s worldwide Deferred tax assets and liabilities are measured using substantively enacted tax
income. rates expected to apply to taxable income in the years in which the temporary
differences are expected to be received or settled.
Advance taxes and provisions for current income taxes are presented in the
balance sheet after off-setting advance tax paid and income tax provision For operations carried out in SEZs, deferred tax assets or liabilities, if any, have
arising in the same tax jurisdiction and where the relevant tax paying unit been established for the tax consequences of those temporary differences
intends to settle the asset and liability on a net basis. between the carrying values of assets and liabilities and their respective tax
bases that reverse after the tax holiday ends.
482 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Company benefits from the tax holiday available for units set up under
the Special Economic Zone Act, 2005. These tax holidays are available for a
period of fifteen years from the date of commencement of operations. Under
the SEZ scheme, the unit which begins providing services on or after April 1,
2005 will be eligible for deductions of 100% of profits or gains derived from
Integrated Annual Report 2021-22 Standalone Financial Statements | 385
483 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
484 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
485 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The Company has ongoing disputes with income tax authorities in India and Basic earnings per share is computed by dividing profit or loss attributable
in some of the other jurisdictions where it operates. The disputes relate to tax to equity shareholders of the Company by the weighted average number of
equity shares outstanding during the year. The Company did not have any
treatment of certain expenses claimed as deduction, computation or eligibility
potentially dilutive securities in any of the years presented.
of tax incentives and allowances and characterisation of fees for services
received. The Company has recognised contingent liability in respect of tax Year ended Year ended
March 31, 2022 March 31, 2021
demands received from direct tax authorities in India and other jurisdictions of
`1,616 crore and `891 crore as at March 31, 2022 and 2021, respectively. Profit for the year (` crore) 38,187 30,960
These demand orders are being contested by the Company based on the Weighted average number of equity shares 369,88,32,195 374,01,10,733
management evaluation and advise of tax consultants. In respect of tax Basic and diluted earnings per share (`) 103.24 82.78
contingencies of `318 crore and `318 crore as at March 31, 2022 and 2021, Face value per equity share (`) 1 1
respectively, not included above, the Company is entitled to an indemnification
from the seller of TCS e-Serve Limited. 17) Auditor’s remuneration
Auditor’s remuneration consists of the following:
The Company periodically receives notices and inquiries from income tax
authorities related to the Company’s operations in the jurisdictions it operates (` crore)
in. The Company has evaluated these notices and inquiries and has concluded Year ended Year ended
that any consequent income tax claims or demands by the income tax March 31, 2022 March 31, 2021
authorities will not succeed on ultimate resolution. Auditor 9 9
For taxation matters 1 1
The number of years that are subject to tax assessments varies depending For company law matters - -
on tax jurisdiction. The major tax jurisdictions of Tata Consultancy Services For other services 4 4
Limited include India, United States of America and United Kingdom. In India, For reimbursement of expenses 1 1
tax filings from fiscal 2018 are generally subject to examination by the tax
authorities. In United States of America, the federal statute of limitation 18) Segment information
applies to fiscals 2018 and earlier and applicable state statutes of limitation The Company publishes the standalone financial statements of the Company
vary by state. In United Kingdom, the statute of limitation generally applies to along with the consolidated financial statements. In accordance with Ind
fiscal 2018 and earlier. AS 108, Operating Segments, the Company has disclosed the segment
information in the consolidated financial statements.
486 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
487 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
488 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
489 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
490 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022
Tata Sons Subsidiaries of Subsidiaries of Associates / joint ventures Other related Total
Private Limited the Company Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade receivables and contract assets 11 6,704 242 673 - 7,630
Loans, other financial assets and other assets 10 157 52 30 - 249
21 6,861 294 703 - 7,879
(` crore)
As at March 31, 2021
Tata Sons Subsidiaries of Subsidiaries of Associates / joint ventures Other related Total
Private Limited the Company Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade receivables and contract assets 8 4,392 255 519 - 5,174
Loans, other financial assets and other assets 9 65 21 62 - 157
17 4,457 276 581 - 5,331
491 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
(` crore)
As at March 31, 2022
Tata Sons Private Subsidiaries of Subsidiaries of Associates / joint ventures Other related Total
Limited the Company Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade payables, unearned and deferred revenue, other 92 5,067 499 111 - 5,769
financial liabilities and other liabilities
Commitments and guarantees - 4,610 37 201 - 4,848
(` crore)
As at March 31, 2021
Tata Sons Private Subsidiaries of Subsidiaries of Associates / joint ventures Other related Total
Limited the Company Tata Sons Private of Tata Sons Private Limited parties
Limited and their subsidiaries
Trade payables, unearned and deferred revenue, other 91 3,604 296 393 - 4,384
financial liabilities and other liabilities
Commitments and guarantees - 4,669 10 270 - 4,949
492 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
493 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
The above figures do not include provisions for encashable leave, gratuity and premium paid for group health insurance, as separate actuarial valuation / premium paid
are not available.
21) The sitting fees and commission paid to non-executive directors is `12 crore and `10 crore as at March 31, 2022 and 2021, respectively.
22) The Indian Parliament has approved the Code on Social Security, 2020 which would impact the contributions by the company towards Provident Fund and Gratuity. The
Ministry of Labour and Employment had released draft rules for the Code on Social Security, 2020 on November 13, 2020, and invited suggestions from stakeholders
which are under consideration by the Ministry. The Company will assess the impact and its evaluation once the subject rules are notified. The Company will give
appropriate impact in its financial statements in the period in which, the Code becomes effective and the related rules to determine the financial impact are published.
• Ratios
Ratio Numerator Denominator Current year Previous year
Current ratio (in times) Total current assets Total current liabilities 2.5 2.9
Debt-Equity ratio (in times) Debt consists of borrowings and lease liabilities. Total equity 0.1 0.1
Debt service coverage ratio (in times) Earning for Debt Service = Net Profit after taxes Debt service = Interest and lease payments + 23.2 20.4
+ Non-cash operating expenses + Interest + Principal repayments
Other non-cash adjustments
Return on equity ratio (in %) Profit for the year less Preference dividend (if Average total equity 50.3% 41.5%
any)
Trade receivables turnover ratio (in times) Revenue from operations Average trade receivables 4.8 4.2
Trade payables turnover ratio (in times) Cost of equipment and software licences + Other Average trade payables 3.7 3.2
expenses
Net capital turnover ratio (in times) Revenue from operations Average working capital (i.e. Total current assets 2.9 2.5
less Total current liabilities)
494 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
24) Dividends
Dividends paid during the year ended March 31, 2022 include an amount of `15.00 per equity share towards final dividend for the year ended March 31, 2021 and
an amount of `21.00 per equity share towards interim dividends for the year ended March 31, 2022. Dividends paid during the year ended March 31, 2021 include
an amount of `6.00 per equity share towards final dividend for the year ended March 31, 2020 and an amount of `23.00 per equity share towards interim dividends
(including special dividend) for the year ended March 31, 2021.
Dividends declared by the Company are based on the profit available for distribution. On April 11, 2022, the Board of Directors of the Company have proposed a final
dividend of `22.00 per share in respect of the year ended March 31, 2022 subject to the approval of shareholders at the Annual General Meeting, and if approved,
would result in a cash outflow of approximately `8,050 crore.
As per our report of even date attached For and on behalf of the Board
For B S R & Co. LLP Rajesh Gopinathan N Ganapathy Subramaniam
Chartered Accountants CEO and Managing Director COO and Executive Director
Firm’s registration no:101248W/W-100022
495 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Statement pursuant to first proviso to sub-section (3) of section 129 of the Companies Act 2013, read with rule 5 of Companies (Accounts) Rules, 2014
in the prescribed Form AOC-1 relating to subsidiary companies
Sr. Name of the Subsidiary Company Date of becoming Start date of End date of Reporting Exchange Rate Share Reserves Total Total Investments Turnover Profit Provision Profit Proposed % of Country
No. subsidiary accounting period accounting period of Currency Capital and Assets Liabilities before for Tax after Tax Dividend Shareholding
of subsidiary subsidiary Surplus Tax
` crore
1 APTOnline Limited August 9, 2004 April 1, 2021 March 31, 2022 INR 1.000000 2 108 190 80 32 135 21 3 18 - 89% India
2 MP Online Limited September 8, 2006 April 1, 2021 March 31, 2022 INR 1.000000 1 120 158 37 121 77 24 6 18 - 89% India
3 C-Edge Technologies Limited January 19, 2006 April 1, 2021 March 31, 2022 INR 1.000000 10 303 394 81 - 322 98 25 73 - 51% India
4 MahaOnline Limited September 23, 2010 April 1, 2021 March 31, 2022 INR 1.000000 3 77 134 54 34 3 2 1 1 - 74% India
5 TCS e-Serve International Limited December 31, 2008 April 1, 2021 March 31, 2022 INR 1.000000 10 146 1,052 896 90 1,889 115 27 88 - 100% India
6 Diligenta Limited August 23, 2005 January 1, 2021 December 31, 2021 GBP 99.374057 10 1,392 2,696 1,294 293 3,730 8 - 8 - 100% U.K.
7 Tata Consultancy Services Canada Inc. October 1, 2009 April 1, 2021 March 31, 2022 CAD 60.450647 43 791 2,412 1,578 - 8,022 664 172 492 - 100% Canada
8 Tata America International Corporation August 9, 2004 April 1, 2021 March 31, 2022 USD 75.696300 2 1,217 4,061 2,842 305 3,845 983 253 730 - 100% U.S.A.
9 Tata Consultancy Services Asia Pacific Pte Ltd. August 9, 2004 April 1, 2021 March 31, 2022 USD 75.696300 33 864 1,560 663 819 2,458 206 17 189 - 100% Singapore
10 Tata Consultancy Services (China) Co., Ltd. November 16, 2006 January 1, 2021 December 31, 2021 CNY 11.933644 241 19 396 136 - 884 25 10 15 - 93.2% China
11 Tata Consultancy Services Japan, Ltd. July 1, 2014 April 1, 2021 March 31, 2022 JPY 0.620894 269 1,207 2,676 1,200 - 4,663 358 111 247 - 66% Japan
12 Tata Consultancy Services Malaysia Sdn Bhd August 9, 2004 April 1, 2021 March 31, 2022 MYR 17.995935 4 70 196 122 - 430 4 3 1 - 100% Malaysia
13 PT Tata Consultancy Services Indonesia October 5, 2006 April 1, 2021 March 31, 2022 IDR 0.005268 1 31 84 52 - 100 21 8 13 - 100% Indonesia
14 Tata Consultancy Services (Philippines) Inc. September 19, 2008 April 1, 2021 March 31, 2022 PHP 1.462589 (40) 153 443 330 - 775 61 8 53 - 100% Philippines
15 Tata Consultancy Services (Thailand) Limited May 12, 2008 April 1, 2021 March 31, 2022 THB 2.270265 2 6 52 44 - 110 3 1 2 - 100% Thailand
16 Tata Consultancy Services Belgium August 9, 2004 April 1, 2021 March 31, 2022 EUR 84.302958 2 424 809 383 - 2,241 129 34 95 - 100% Belgium
17 Tata Consultancy Services Deutschland GmbH August 9, 2004 April 1, 2021 March 31, 2022 EUR 84.302958 1 630 1,795 1,164 - 6,018 470 145 325 - 100% Germany
496 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Statement pursuant to first proviso to sub-section (3) of section 129 of the Companies Act 2013,read with rule 5 of Companies (Accounts) Rules, 2014
in the prescribed Form AOC-1 relating to subsidiary companies
Sr. Name of the Subsidiary Company Date of becoming Start date of End date of Reporting Exchange Rate Share Reserves Total Total Investments Turnover Profit Provision Profit Proposed % of Country
No. subsidiary accounting period accounting period of Currency Capital and Assets Liabilities before for Tax after Tax Dividend Shareholding
of subsidiary subsidiary Surplus Tax
` crore
18 Tata Consultancy Services Sverige AB August 9, 2004 April 1, 2021 March 31, 2022 SEK 8.160446 - 887 1,290 403 - 3,786 196 43 153 - 100% Sweden
19 Tata Consultancy Services Netherlands BV August 9, 2004 April 1, 2021 March 31, 2022 EUR 84.302958 556 2,080 4,081 1,445 1,645 5,794 599 79 520 - 100% Netherlands
20 Tata Consultancy Services Italia s.r.l. August 9, 2004 April 1, 2021 March 31, 2022 EUR 84.302958 19 55 175 101 - 386 30 14 16 - 100% Italy
21 Tata Consultancy Services Luxembourg S.A. October 28, 2005 April 1, 2021 March 31, 2022 EUR 84.302958 47 62 214 105 - 716 74 22 52 - 100% Capellen (G.D.
de Luxembourg)
22 Tata Consultancy Services Switzerland Ltd. October 31, 2006 April 1, 2021 March 31, 2022 CHF 81.771956 12 693 1,469 764 - 3,716 250 42 208 - 100% Switzerland
23 Tata Consultancy Services Osterreich GmbH March 9, 2012 April 1, 2021 March 31, 2022 EUR 84.302958 - 3 43 40 - 67 (2) (1) (1) - 100% Austria
24 Tata Consultancy Services Danmark ApS March 16, 2012 April 1, 2021 March 31, 2022 DKK 11.333308 1 5 6 - - 11 - - - - 100% Denmark
25 Tata Consultancy Services De Espana S.A. August 9, 2004 April 1, 2021 March 31, 2022 EUR 84.302958 1 69 176 106 - 385 21 3 18 - 100% Spain
26 Tata Consultancy Services (Portugal) Unipessoal, July 4, 2005 April 1, 2021 March 31, 2022 EUR 84.302958 - 13 40 27 - 54 10 1 9 - 100% Portugal
Limitada
27 Tata Consultancy Services France June 28, 2013 April 1, 2021 March 31, 2022 EUR 84.302958 4 (389) 1,387 1,772 - 2,441 37 4 33 - 100% France
28 Tata Consultancy Services Saudi Arabia July 2, 2015 January 1, 2021 December 31, 2021 SAR 20.178147 8 104 202 90 - 345 (1) 4 (5) - 100% Saudi Arabia
29 Tata Consultancy Services (Africa) (PTY) Ltd. October 23, 2007 January 1, 2021 December 31, 2021 ZAR 5.231149 7 49 56 - 56 - 38 - 38 - 100% South Africa
30 Tata Consultancy Services (South Africa) (PTY) Ltd. October 31, 2007 January 1, 2021 December 31, 2021 ZAR 5.231149 9 83 519 427 - 1,038 58 17 41 - 100% South Africa
31 TCS FNS Pty Limited October 17, 2005 April 1, 2021 March 31, 2022 AUD 56.598124 211 (64) 147 - 2 - 42 - 42 - 100% Australia
32 TCS Financial Solutions Beijing Co., Ltd. December 29, 2006 January 1, 2021 December 31, 2021 CNY 11.933644 44 (3) 56 15 - 62 3 2 1 - 100% China
33 TCS Financial Solutions Australia Pty Limited October 19, 2005 April 1, 2021 March 31, 2022 AUD 56.598124 - 87 131 44 41 68 54 7 47 - 100% Australia
497 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Statement pursuant to first proviso to sub-section (3) of section 129 of the Companies Act 2013,read with rule 5 of Companies (Accounts) Rules, 2014
in the prescribed Form AOC-1 relating to subsidiary companies
Sr. Name of the Subsidiary Company Date of becoming Start date of End date of Reporting Exchange Rate Share Reserves Total Total Investments Turnover Profit Provision Profit Proposed % of Country
No. subsidiary accounting period accounting period of Currency Capital and Assets Liabilities before for Tax after Tax Dividend Shareholding
of subsidiary subsidiary Surplus Tax
` crore
34 TCS Iberoamerica SA August 9, 2004 April 1, 2021 March 31, 2022 USD 75.696300 745 933 1,679 1 1,645 - 763 32 731 - 100% Uruguay
35 TCS Solution Center S.A. August 9, 2004 January 1, 2021 December 31, 2021 UYU 1.845126 66 291 498 141 - 904 160 33 127 - 100% Uruguay
36 Tata Consultancy Services Argentina S.A. August 9, 2004 January 1, 2021 December 31, 2021 ARS 0.682634 3 (1) 43 41 - 44 1 - 1 - 100% Argentina
37 Tata Consultancy Services Do Brasil Ltda August 9, 2004 January 1, 2021 December 31, 2021 BRL 15.864257 279 45 587 263 - 1,082 116 42 74 - 100% Brazil
38 Tata Consultancy Services De Mexico S.A., De C.V. August 9, 2004 January 1, 2021 December 31, 2021 MXN 3.808006 1 605 1,768 1,162 - 3,178 321 322 (1) - 100% Mexico
39 Tata Consultancy Services Chile S.A. August 9, 2004 January 1, 2021 December 31, 2021 CLP 0.095933 163 221 528 144 53 682 100 11 89 - 100% Chile
40 TCS Inversiones Chile Limitada August 9, 2004 January 1, 2021 December 31, 2021 CLP 0.095933 147 168 324 9 308 35 87 1 86 - 100% Chile
41 TATASOLUTION CENTER S.A. December 28, 2006 January 1, 2021 December 31, 2021 USD 75.696300 23 81 216 112 - 469 74 25 49 - 100% Ecuador
42 TCS Uruguay S.A. January 1, 2010 January 1, 2021 December 31, 2021 UYU 1.845126 - 117 223 106 65 510 120 8 112 - 100% Uruguay
43 MGDC S.C. January 1, 2010 January 1, 2021 December 31, 2021 MXN 3.808006 65 (22) 131 88 - 46 (51) 32 (83) - 100% Mexico
44 Tata Consultancy Services Qatar L.L.C. December 20, 2011 January 1, 2021 December 31, 2021 QAR 20.787692 4 29 45 12 - 52 1 - 1 - 100% Qatar
45 Tata Consultancy Services UK Limited October 31, 2018 January 1, 2021 December 31, 2021 GBP 99.374057 - 27 28 1 - - - - - - 100% U.K.
46 TCS Business Services GmbH March 9, 2020 April 1, 2021 March 31, 2022 EUR 84.302958 - 20 135 115 56 148 21 7 14 - 100% Germany
47 Tata Consultancy Services Ireland Limited December 2, 2020 January 1, 2021 December 31, 2021 EUR 84.302958 211 34 408 163 - 817 25 5 20 - 100% Ireland
48 TCS Technology Solutions AG January 1, 2021 January 1, 2021 December 31, 2021 EUR 84.302958 27 203 1,279 1,049 - 1,717 221 9 212 - 100% Germany
49 Saudi Desert Rose Holding B.V. May 26, 2021 January 1, 2021 December 31, 2021 EUR 84.302958 - 2 2 - - - 34 2 32 - 100% Netherlands
50 Tata Consultancy Services Bulgaria EOOD August 31, 2021 January 1, 2021 December 31, 2021 BGN 43.139169 - 9 25 16 - 19 10 1 9 - 100% Bulgaria
498 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Statement pursuant to first proviso to sub-section (3) of section 129 of the Companies Act 2013,read with rule 5 of Companies (Accounts) Rules, 2014
in the prescribed Form AOC-1 relating to subsidiary companies
Sr. Name of the Subsidiary Company Date of becoming Start date of End date of Reporting Exchange Rate Share Reserves Total Total Investments Turnover Profit Provision Profit Proposed % of Country
No. subsidiary accounting period accounting period of Currency Capital and Assets Liabilities before for Tax after Tax Dividend Shareholding
of subsidiary subsidiary Surplus Tax
` crore
51 Tata Consultancy Services Guatemala, S.A. September 1, 2021 January 1, 2021 December 31, 2021 GTQ 9.849876 8 4 25 13 - 22 5 1 4 - 100% Guatemala
52 TCS Foundation March 25, 2015 April 1, 2021 March 31, 2022 INR 1.000000 1 1,466 1,476 9 85 - 379 - 379 - 100% India
Notes:
1. Indian rupee equivalents of the figures given in foreign currencies in the accounts of the subsidiary companies, are based on the exchange rates as on March 31, 2022.
2. Tata Consultancy Services Qatar S.S.C. renamed as Tata Consultancy Services Qatar L.L.C..
3. W12 Studios Limited renamed as Tata Consultancy Services UK Limited.
4. Equity stake increased to 100% in Tata Consultancy Services Saudi Arabia on acquisition of Saudi Desert Rose Holding B.V. w.e.f. May 26, 2021.
5. Tata Consultancy Services Ireland Limited incorporated a wholly owned subsidiary, Tata Consultancy Services Bulgaria EOOD in Bulgaria on August 31, 2021.
6. TCS Iberoamerica SA incorporated a subsidiary, Tata Consultancy Services Guatemala, S.A. in Guatemala on September 1, 2021.
7. Postbank Systems AG renamed as TCS Technology Solutions AG.
499 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Glossary 5G Fifth generation wireless technology for digital cellular networks. 5G is expected to be much faster and
enable much higher volumes of data sharing than earlier generations of cellular networks. Its massive
capacity and ultra-low latency are expected to usher in an era of hyper-connectivity, enabling newer
use cases such as autonomous cars, and accelerating the adoption of IoT.
ADM See Application Development and Maintenance
Agile A collaborative approach for IT and business teams to develop software incrementally and faster. TCS
has pioneered the Location Independent Agile™ model that allows for deployment at scale, and helps
globally distributed organization execute large transformational programs quickly, while ensuring
stability and quality.
AgilityDebt™ AgilityDebt™ is an index developed by TCS, which uniquely indicates the burden carried by an
organization that restricts its Agility. The index is arrived at based on a holistic Agile maturity
assessment framework that measures the gap against required Agile talent, roles, team composition,
delivery practices, Agile culture, Agile technology and DevOps enablers. TCS uses AgilityDebt™ to
assess where the customer’s teams are in the Agile journey, find the bottlenecks, and accelerate their
Agile transformations.
Agile Workspaces These are key enablers of TCS’ Location Independent Agile model, and represent the next generation
work environment that facilitate greater collaboration among teams. It is characterized by partition-
less open offices, informal seating, interactive surfaces for information capture, and modern
collaboration devices for increased productivity.
AI See Artificial Intelligence
Algo Retail™ TCS’ proprietary approach and suite of intellectual property that enables retailers to seamlessly
integrate and orchestrate data flows across the retail value chain, harnessing the power of analytics, AI
and machine learning in the areas of personalization, pricing optimization, marketing, online search and
commerce to unlock exponential business value.
Amortization An accounting concept similar to depreciation, but used to measure the consumption of intangible
assets.
Analytics In the enterprise context, this is the discovery, interpretation, and communication of meaningful
patterns in business data to predict and improve business performance.
Annuity Contracts A long-term contract which can guarantee regular payments.
APAC Acronym for Asia Pacific
API See Application Programming Interface
500 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
APIfication The process of exposing a discrete business function or data within Big Data A high volume, high velocity, and/or high variety information asset
an enterprise’s systems through APIs. that require new forms of processing to enable enhanced decision
Application Design, development, and deployment of custom software; ongoing making, insight discovery, and process optimization.
Development and support, upkeep, and enhancement of such software over its lifetime. Blockchain A distributed database that maintains a continuously growing list of
Maintenance records, called blocks, secured from tampering and revision.
Application A set of easily accessible protocols for communication among various Bp See Basis Point
Programming software components. BPaaS See Business Process as a Service
Interface
BPS See Business Process Services
AR See Augmented Reality
Business 4.0 TCS’ thought leadership framework that helps enterprises leverage
Artificial Technology that emulates human performance by learning, coming technology to further their growth and transformation agenda.
Intelligence to its own conclusions, understanding complex content, engaging in Successful Business 4.0 enterprises use technology to deliver mass
natural dialogs with people, augmenting human effort or replacing personalization, leverage ecosystems, embrace risk and create
people on execution of non-routine tasks. Also known as Cognitive exponential value. Such enterprises are agile, intelligent, automated
Computing. and on the cloud.
ASEAN Acronym for Association of Southeast Asian Nations Business Process Refers to the delivery of BPS over a cloud computing model.
Assets Under A measure of the total assets for which a financial institution, as a Service Whereas traditional BPS relies on labor arbitrage to reduce costs,
Custody typically a custodian bank, provides custodian services. BPaaS aggregates demand using the cloud, servicing multiple
AUC See Assets Under Custody customers with a single instance, multi-tenant platform and shared
services, thereby delivering significant operating efficiencies. The
Attrition Measures what portion of the workforce left the organization
pricing model is usually outcome based.
(voluntarily and involuntarily) over the last 12 months (LTM).
Business Process Designing, enabling, and executing business operations including
Attrition (LTM) = Total number of departures in the LTM / closing Services data management, analytics, interactions and experience
headcount management.
Augmented Technology that superimposes a computer-generated image on a Buyback A corporate action in which a company returns excess cash to
Reality user’s view of the real world to enrich the interaction. shareholders by buying back its shares from them and usually
Automation The execution of work by machines in accordance with rules that extinguishing those shares thereafter. The company’s equity
have either been explicitly coded by a human or ‘learned’ by the share capital and the number of shares outstanding in the market
machine through pattern recognition of data. Popular types include correspondingly reduces.
Robotic Process Automation and Cognitive Automation. CAGR See Compounded Annual Growth Rate
Basis Point One hundredth of a percentage point, that is, 0.01 percent. Capital Funds used by a company to acquire, upgrade, and maintain physical
BFSI Acronym for Banking, Financial Services and Insurance Expenditure assets such as property, buildings, an industrial plant, technology, or
(CapEx) equipment.
501 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Carbon Neutral This describes the state of an entity whose greenhouse gas Cognitive The use of AI and machine learning to automate relatively more
emissions to the atmosphere are balanced by activities which absorb Automation complex tasks that require reasoning capability and contextual
an equivalent amount from the atmosphere; often accomplished by awareness. TCS’ ignio™ a leading cognitive automation software
the use of carbon offsets. product in the market today.
Carbon Offset Market-based instrument used to compensate for the emission of Cognitive Business An integrated offering where TCS takes responsibility for the
greenhouse gases into the atmosphere because of the organization’s Operations (CBO) outcome of an entire slice of the customers’ operations including
activity by reducing them somewhere else. Certified Emission the business processes and the underlying IT infrastructure, and uses
Reductions (CERs) and Verified Emission Reductions (VERs) are cognitive automation to transform that operational stack.
some of the popular carbon offsets. Cognitive See Artificial Intelligence
Cash and Cash Cash comprises cash on hand and demand / time / fixed deposits. Computing
Equivalents Cash equivalents are short-term, highly liquid investments that are COIN See Co-Innovation Network
readily convertible to known amounts of cash and which are subject
Co-Innovation This is an extended, global innovation ecosystem curated by TCS,
to an insignificant risk of changes in value. Cash and cash equivalents
Network to harness the innovation efforts of start-ups and academia, and
are held for the purpose of meeting short-term cash commitments
incorporate them into transformational solutions built by TCS for its
rather than for investment or other purposes.
customers.
Cash Flow Inflows and outflows of cash and cash equivalents.
Compounded The annual growth rate between any two points in time, assuming
Cash Flow from Primarily derived from the principal revenue producing activities. Annual Growth that it has been compounding during that period.
Operating Therefore, they generally result from the transactions and other Rate (CAGR)
Activities events that enter into the determination of profit or loss.
Connected Clinical Part of the TCS ADD suite, CCT is an innovative software-as-a-
CBO See Cognitive Business Operations Trials (CCT) service platform that enables life sciences companies to significantly
CC See Constant Currency Platform transform patient engagement in clinical trials and improve
Chatbots Computer programs designed to simulate conversation with human adherence to protocols, as well as the efficiency and accountability of
users, especially over the internet. They are typically used in dialog clinical trials.
systems for various practical purposes like customer service or Constant The basis for restating the current period’s revenue growth after
information acquisition. Currency eliminating the impact of movements in exchange rates during the
Cloud See Cloud Computing period.
Cloud Computing The delivery of easily provisionable computing resources – servers, Contextual This is tacit knowledge pertaining to, and specific to, the granular
storage, databases, networking, software, analytics and more – over Knowledge nuances of a customer’s business and IT landscape, acquired on
the internet, consumed on a pay-as-you-go basis. the job over a period of time. TCS teams use their contextual
knowledge to design technology solutions that are uniquely tailored
CMT Acronym for Communication, Media and Technology
for that customer, and therefore, a potential source of competitive
differentiation.
502 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
CO2e Acronym for “Carbon dioxide equivalent”. It is a standard unit for Digital Twin A digital replica of a physical entity. For instance, a digital twin
accounting greenhouse gas (GHG) emissions from carbon dioxide or of a factory is a virtual model of the factory built using its data,
another greenhouse gases, such as SOX, NOX, methane, etc. process, people information. Impact of any change in a process in
CPG Acronym for Consumer Packaged Goods the real factory can be studied by simulating the change in the digital
twin.
Core Banking A back-end system that processes daily banking transactions and
System posts updates to accounts and other financial records; typically Discretionary Also known as Change the Business (CTB) spend, it is that portion
includes deposit, loan and credit processing capabilities, with Spend of the IT budget which is used to fund projects that are not,
interfaces to general ledger systems and reporting tools. strictly speaking, essential for day to day operations, but are more
transformational in nature. In uncertain economic times, when
Core Modernization initiatives that target the one or more elements of
businesses are forced to cut spends in response to decline in income,
Transformation the organization’s operations stack consisting of business processes,
discretionary spend is often the first to be scrutinized. However, what
software systems and underlying infrastructure, usually to enable
is considered discretionary is subjective and may differ considerably
greater agility, scalability, resilience and a superior customer
amongst businesses even within the same sector.
experience. These are typically large in scale and scope, and entail
the integrated delivery of multiple capabilities. Distributed See Blockchain
Ledger
Cyber Security Technologies, processes and practices designed to protect networks,
Technology
computers, programs and data from attack, damage or unauthorized
access. Dividend One form of distribution of profits earned by the Company and
is usually declared as an amount per equity share held by the
Days’ Sales A popular way of depicting the Trade Receivables - billed relative to
Shareholders. TCS has a policy of declaring quarterly interim
Outstanding the company’s Revenue.
dividends and the final dividend is approved by the shareholders in
(DSO) DSO = Trade Receivables - billed * 365 / LTM Revenue the Annual General Meeting.
Depreciation A method of allocating the cost of a tangible long-term asset over its DLT See Distributed Ledger Technology
useful life. It is a non-cash accounting entry found in the statement EACs Energy Attribute Certificates (EACs) are market-based instruments
of profit and loss. that can be used by the bearer to claim renewable energy
DevOps Represents a new way of working to rapidly deploy new releases of a consumption. Each EAC is equivalent to 1 MWh of electricity.
software in production using high levels of automation and tooling. Earnings Per The amount of that period’s Net Income attributable to a single
TCS recommends adoption of DevOps, along with Agile for speed to Share share after deducting any preference dividend and related taxes.
market.
EPS = [Net profit attributable to Shareholders of the Company –
Digital Represents new age technologies such as Social Media, Mobility,
Preference dividend, if any] / Weighted average number of equity
Analytics, Big Data, Cloud, Artificial Intelligence and Internet of
shares outstanding during the period
Things. Increasingly, with these technologies becoming mainstream,
this word is becoming redundant.
503 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Edge Computing Computing and storage that is located on servers on the edge of Forward Contract A hedging instrument wherein two parties agree to buy or sell a
the network, in close proximity to the users, but not through an on- particular asset (such as stock or currency) at a pre-determined rate
premise data center; usually reserved for low latency use cases. (or Forward rate) on a specific future date.
Effective Tax Rate The proportion of the Profit Before Tax that is provided towards For e.g. TCS enters into a forward contract to sell USD 1 million
income taxes. after 3 months @ `72. Irrespective of the prevailing USD-INR spot
ETR = Tax expense / Profit Before Tax rate, TCS will be obliged to sell USD 1 million @ `72 at the end of 3
months.
EIA Acronym for Environmental Impact Assessment. The study needs
to be conducted as per Ministry of Environment and Forest (MoEF) Framework A kind of intellectual property, consisting of software which provides
requirements for new construction/ expansion projects. generic functionality for a certain business use case, and which is
customized for a specific customer’s needs with additional code. Use
Engineering and Consists of next generation product engineering, manufacturing
of such pre-built code reduces time to market and results in more
Industrial Services operations transformation, services transformation, embedded
stable, reliable solutions.
software and Internet of Things.
Free Cash Flow Represents the cash a company generates through its operations,
Enterprise Agile The adoption of Agile methods across all the business functions of
less the capital expenditure.
the enterprise, designed to empower employees, foster collaboration
and drive a culture of continuous innovation at scale. Free cash flow = Cash flow from operating activities – Capital
EPS See Earnings Per Share expenditure
ETR See Effective Tax rate FTE Acronym for Full Time Equivalent
Fair Value The price that would be received to sell an asset or paid to transfer a Furlough A temporary cessation of work without pay for the employees,
liability in an orderly transaction between market participants at the usually implemented by organizations facing under difficult economic
measurement date. conditions, and in lieu of laying off employees.
Fintech Businesses that use technology to make financial services more Gamification The process of adding games or game-like elements to any activity
efficient. Some fintech developments have improved traditional in order to enrich experiences and encourage user participation.
services, for example mobile banking apps, while others have GDPR Acronym for General Data Protection Regulation, a European Union
revolutionized services such as pay per mile car insurance, or created regulation for data protection and privacy.
new products, such as Bitcoin. GHGs Acronym for Greenhouse Gases; refers to gases that trap heat in the
Fixed Price A form of services contracts where the vendor takes a turnkey atmosphere leading to global warming and climate change.
Contracts responsibility for delivering a solution for a certain price and within Growth and Initiatives launched to improve the enterprise’s revenues, leveraging
a mutually agreed timeframe. The customer is billed on completion Transformation technology to adopt new business models, drive new revenue
of key project milestones and related deliverables. This arrangement streams, enhance customer experience or target new customer
gives the vendor considerable flexibility in the staffing and execution segments. This is in contrast to traditional outsourcing engagements
of the project. On the other hand, it also means bearing the project where the focus is on improving efficiency and saving costs.
risk.
504 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
G&T See Growth and Transformation Intellectual An asset that is the result of a creative design or idea, such as
HVAC Acronym for Heating Ventilation and Air Conditioning System Property patents, copyrights, reusable code, software products and platforms,
and gives the owner exclusive rights over its usage, such that no one
Hybrid Cloud An enterprise IT infrastructure model that combines private clouds,
can copy or reuse the creation without the owner’s permission.
public clouds and on premise data centers, to meet the compute and
storage needs of the business. Interactive Allows for a two-way flow of information through an interface
Technology between the user and the technology; the user usually
Innovation Days Focused workshops with a TCS customer where researchers and
communicates a request for data or action to the technology with
business leaders from both organizations participate to explore
the technology returning the requested data or result of the action
emerging technologies for specific customer problems.
back to the user.
Innovation Forum TCS’ thought leadership event that is held in North America, UK,
Involuntary A reduction in the workforce due to the employer’s decision to
Latin America and Japan. It brings together researchers from
Attrition terminate employment, instead of the employees’ decision to leave.
academia, innovators from the start-up ecosystem, technology
watchers, futurists and customers to brainstorm around emerging IoT See Internet of Things
technologies. IP See Intellectual Property
Inorganic Growth Growth in revenue due to mergers, acquisitions or takeovers, rather kL Acronym for the unit kilo-liters used to measure volume. It is a unit
than due to an increase in the company’s own business activity. used to measure and report water usage.
ISO Acronym for International Organization for Standardization KMP See Key Managerial Personnel
ISV Acronym for Independent Software Vendor; a key market segment Key Managerial At TCS, this refers to the Chief Executive Officer, Managing Director,
serviced by TCS’ Hi-Tech business vertical. Leading software product Personnel Chief Operating Officer, Chief Financial Officer, and the Company
vendors across the world engage TCS to help them build new Secretary. Please refer to the Company’s policy on KMP:
features and functionality, maintain older versions of their products, http://www.tcs.com/ir-corporate-governance
or to modernize their existing products with new cloud-native kWh Acronym for kilowatt hours used as a unit of measurement of
architecture. electricity
Internet of Things Also known as IoT. Refers to a network of interconnected machines LatAm Acronym for Latin America
or devices embedded with sensors, software, network connectivity,
Location A method to orchestrate globally distributed stakeholders and
and necessary electronics to generate and share run-time data that
Independent Agile talent into Agile teams for improved speed to market in large
can be studied and used to monitor or control remotely, predict
transformational programs. It comprises processes, structure, and the
failure, and optimize the design of those machines / devices.
technology that allows enterprises to overcome location constraints
Invested Funds Funds that are highly liquid in nature and can be readily converted and embrace Agile methods on a global scale.
into cash.
Machine First™ A model that integrates analytics, AI and automation deep within the
Invested funds = Cash and Cash Equivalents + Investments + Delivery Model enterprise to redefine how humans and machines work together and
Deposits with banks + Inter-corporate deposits to effectively deliver superior outcomes.
505 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Machine Learning A type of artificial intelligence that provides computers with the MVP See Minimum Viable Product
ability to learn behaviors without being explicitly programmed. MWh Acronym for megawatt hours used as a unit of measurement of
Managed Services This is the practice of outsourcing to one service provider, also electricity. 1 MWh=1000kWh
known as the Managed Services Provider (MSP), the end-to-end Net Zero Net zero refers to a state in which the greenhouse gases emitted
responsibility for providing, or orchestrating the provision through into the atmosphere due the company’s activity are minimized
third party providers of, services around a range of processes and through a series of initiatives and the residual emission is
functions, in order to improve efficiency, service quality, agility and compensated by removal of equivalent amount of GHG emissions
scalability. elsewhere through carbon offsets.
Managed Services Service providers with the sole, end-to-end responsibility of Non-Controlling The share of the net worth attributable to non-controlling
Provider providing Managed Services. Interest shareholders of the subsidiaries.
Market The total market value of a company’s total outstanding equity Non-discretionary Also known as Run the Business (RTB) spend, is that portion of
Capitalization shares at a point in time. Spend the IT budget that covers the basic IT activities required to keep a
Market Cap = Last Trading Price * Total number of outstanding business running. Even in tough economic times, non-discretionary
shares spend remains relatively unaffected.
MEA Acronym for Middle East and Africa Options Contract A hedging instrument that offers the buyer the right to buy or sell
the underlying asset (such as stocks or currency) on a future date, at
Metaverse Virtual-reality space in which users can interact with a computer-
a specified price, for small upfront fee called options premium.
generated environment and other users. Metaverse is a merging of
virtual, augmented, and physical reality, and blurs the line between Eg: TCS purchases an options contract to sell USD 1mn @ ` 77/$
online and offline interactions. after 3 months, paying an option premium of `1 million. With this,
MFDM™ Acronym for Machine First Delivery Model TCS will have the right to sell USD 1mn at an exchange rate of `77,
even if the prevailing market rate at the end of three months is, say
Minimum Viable The most basic version of a new product, with the bare minimum
`75. On the other hand, if the market rate is higher, say `79, then
Product functionality, which can be released to the users at the earliest, to
TCS can choose to let the options contract lapse and instead sell at
be augmented with incremental features and functionality over
the market rate.
subsequent iterative cycles. MVPs can be used by teams to learn
about user behavior and validate the product value with minimum Order Book See Total Contract Value
investment. Organic Growth The revenue growth a company can achieve by increasing its existing
MJ Acronym for Mega Joule used as a unit of measurement of energy business activity. This does not include growth attributable to
(electricity as well as fuel use) takeovers, acquisitions or mergers.
Mobility Information, convenience, and social media all combined together, PaaS See Platform as a Service
and made available across a variety of screen sizes and hand-held PAS 2060 Internationally recognized standard by the British Standards
devices. Institution to verify and substantiate an organization’ claim of carbon
MSP See Managed Services Provider neutrality.
506 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Personalization Segmentation and responding to individual transactions, customized R&I Acronym for Research & Innovation
for a single customer in a single instance. Realization The revenue received by the company per utilized effort. Pricing
Platforms A group of technologies that are used as a base upon which other varies by service and by market. Consequently, there can be changes
applications, processes or technologies are developed. Useful for in realization compared to a prior period, due to changes in the
optimizing costs and efforts, and eliminating iterative tasks to drive underlying business or geographic mix during the period. This does
strategic business initiatives. not necessarily mean that like-to-like pricing has changed. Also,
Platform as a A category of cloud computing that provides a platform and realization doesn’t take into account the costs and therefore, higher
Service (PaaS) environment to allow developers to build applications and services realization is not necessarily more profitable.
over the internet. PaaS services are hosted in the cloud and accessed RECs/ GOs Renewable Energy Certificates / Guarantees of Origin are EACs used
by users simply via their web browser. in different markets.
Power Usage It is the ratio of total amount of electricity used by a data center Related Party Any transaction between a company and its related party involving
Effectiveness facility to the electricity used by the computing equipment in the Transactions transfer of services, resources or any obligation, regardless of
data center. whether a price is charged.
Pricing The price charged to the customer for a billable effort, turnkey Please refer to the Company’s policy on Related Party Transactions:
project or a certain process outcome, depending on the nature of http://www.tcs.com/ir-corporate-governance.
the contract. Some use this term interchangeably (and somewhat Revenue The income earned by the Company from operations by providing IT
inaccurately) with the average revenue realized by the company per and consulting services, software licenses, and hardware equipment
utilized effort on an aggregate basis. See Realization.
to customers.
Private Cloud Refers to a model of cloud computing where IT infrastructure, in RFP Acronym for Request for Proposal, meaning a document that
terms of compute and storage resources, are provisioned for the solicits proposal, often made through a bidding process, by an
dedicated use of a single organization.
entity interested in procurement of IT services, to potential service
Product In the technology context, refers to a packaged software program providers to submit business proposals. An RFP is floated early in
that is made available to multiple customers either on a license the procurement cycle and requested information may include basic
basis, or on a subscription basis, to enable the execution of certain corporate information and history, financial information, technical
common tasks or processes or business functions in a standardized capability and estimated completion period, and customer references.
way. This is the opposite of bespoke or custom software which is Robotic Process The use of software tools to automate high-volume, repeatable
built to specifications to meet a customer’s unique needs. Automation tasks that previously required humans to perform. RPA is best suited
Public Cloud A computing service model used for the provisioning of storage and for relatively simple and stable processes. Dynamic changes in the
computational services to the general public over the internet. Public environment require ongoing upkeep of the robots, diluting the
cloud facilitates access to IT resources on a ‘pay as you go’ billing economic benefit of the automation. Increasingly, customers are
model. preferring cognitive automation over RPA.
PUE See Power Usage Effectiveness. RPA See Robotic Process Automation
507 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
SBWS™ See Secure Borderless Workspaces Special Economic In India, these are designated areas in which business and trade laws
Scope 1, Scope 2, Green house gas emission accounting categories as per the Zone are different from the rest of the country, with various benefits and
Scope 3 emissions Greenhouse Gas Protocol. tax breaks to promote exports, attract investments, and create local
jobs.
Secure Borderless TCS’ innovative operating model rolled out in response to the
Workspaces™ COVID-19 disruption. It is a fully location agnostic extension STEM Acronym for education in the fields of Science, Technology,
of the Location Independent Agile model, enabling employees Engineering and Math.
to work remotely, while retaining the same high rigor in project Sustainathons Platform/environment for multiple entities to come together in a
management, governance and security. The fully distributed nature specified timeframe to seek solutions to sustainability challenges.
of this model is better suited to ensure business continuity. It Expectations in a sustainathon includes clear framing of real world
leverages TCS’ prior investments and incorporates the learnings issues (problem statements) to drive realistic, technology based
and best practices around network management, standard service solutions. Immediate outcomes may include detailed solution ideas,
delivery environment, digitized governance processes, heavy use wireframes, code pieces or apps.
of collaborative and cloud based technologies and an internal SOC T&M See Time and Materials Contract
benchmarked to the best in the industry.
TCS Pace™ A brand promise that represents the way TCS channels its domain
Servitization Subscription based model that generates recurring subscription fees knowledge and organizational units – business and technology
from a product versus the traditional one-time sale. This applies services, industry solutions units, and the research and innovation
to software products (Software-as-a-Service) as well as physical organization – into internal and external co-innovation programs.
products (Product-as-a-Service). In the case of the latter, a key
TCS Pace Port™ Physical spaces where TCS Pace can be experienced. These spaces
enabler is IoT which allows the seller to monitor the asset remotely.
are close to academic and start-up hubs, and enclose innovation
SEZ See Special Economic Zone showcases, Agile workspaces and think spaces. They encourage
Shareholder The proportion of earnings paid to shareholders as a percentage of brainstorming, design thinking and collaborative innovation with
Payout Ratio the Company’s earnings, i.e. Net Income attributable to Shareholders internal and external partners.
of the Company. Payout can be in the form of dividend (including TCV See Total Contract Value
dividend distribution tax) and share buyback.
Time and Materials A form of services contract where the customer is billed for the
Simplification The rationalization of IT architectures through consolidation of Contract effort (in hours, days, weeks, etc.) logged by the project team
systems and elimination of redundant systems and layers. The members. Project risk is borne by the customer. This contrasts with
primary purpose is to shrink the IT footprint and make operations Fixed Price Contracts.
leaner and more efficient.
Total Contract An aggregation of the value of all the contracts signed during a
Sole Sourced Non-competitive agreements that allow a single vendor to fulfill the Value period and a useful indicator of demand, and near term business
Contract needs of the contractual requirements. These types of contracts visibility.
can be won when the competitor set narrows down significantly and
Turnkey Contracts See Fixed Price Contracts
comes down to a single vendor discussion, given the nature of the
client’s solution requirements.
508 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
tCO2e Acronym for tonnes of carbon dioxide equivalent which is used as Voluntary Refers to reduction in workforce resulting from employees willingly
the unit for reporting greenhouse gas emissions. Attrition leaving the organization to pursue other opportunities, spend time
Unearned and For invoices raised in line with agreed milestones for services yet to with family, or for some other personal reason.
Deferred Revenue be delivered. In other words, it is the amount that has been invoiced XR Extended reality, an umbrella term that covers augmented reality,
although the underlying effort is yet to be expended. virtual reality and mixed reality.
VR See Virtual Reality Y-o-Y Year-on-Year
Virtual Reality Artificial, computer-generated simulation or recreation of a real-life
environment or situation. It engages users by offering simulated Disclaimer: This glossary is intended to help understand commonly used terms
reality experiences firsthand, primarily by stimulating their vision and and phrases in this report. The explanations are not intended to be technical
hearing. definitions. If explanations provided here are found to be different from what is
Virtualization The abstraction of IT resources – like a server, client, storage or described in the Company’s periodic financial statements (not limited to Notes to
network – that masks the physical nature and boundaries of those Accounts), then the definition provided in the certified financial statements will
resources from the users of those resources. prevail.
509 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
TCS conducts annual materiality assessments to update the list of material topics. The key elements of that
assessment include:
The company looks at the role of TCS in wider sustainability issues, the
impact the company has through its customer engagements and its
Sustainability
operations, and the role that the company experts play in professional
context and value
associations, industry forums and other thought leadership activities to
chain
address important issues raised by stakeholders.
1
GRI 3-1
510 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Key Material Topics2, Key Concerns, Boundary of impact and TCS approach3 to them are listed below:
Material Topics Why this is material Key Concerns TCS Approach (Page Reference Boundary of GRI Indicators
Number) impact
Corporate Governance Strong corporate governance that • Governance Structure and • Pg 137 Internal 2-9, 2-10, 2-11, 2-12,
considers - stakeholder concerns, composition 2-14, 2-15, 2-19
engenders trust, oversees business
• Independence of the Board and • Pg 138
strategies, and ensures fiscal
Minority Interest
accountability, ethical corporate
behavior, and fairness to all • Avoidance of conflict of interest • Pg 139
stakeholders is core to achieving • Board oversight • Pg 140
the organization’s longer-term
mission. • Disclosure and Transparency • Disclosures – Pgs Pg 154,
155, 156 ;
• Internal financial control
systems and their adequacy -
Pg 132
• Value, ethics and compliance • Pg 139
• Enterprise Risk Management • Pg 120
• Succession Planning • Pg 141
• Remuneration Policy • Pg 149
2
GRI 3-2
3
GRI 3-3
511 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Material Topics Why this is material Key Concerns TCS Approach (Page Reference Boundary of GRI Indicators
Number) impact
Business Sustainability A financially strong, viable business • Economic performance • Financial Capital – Pg 20 Internal 2-22, 201-1
that is able to adapt to changing
• Demand sustainability • Strategy for sustainable
technology landscapes to remain
growth – Pg 9, 108
relevant to customers and profitably
grow its revenues year-on-year • New Organization Structure
is essential to meet longer term – Pg 109
expectations of stakeholders. • Business outlook – Pg 120
• Investments in capability • Enabling investments – Pg
development • Intellectual Capital
Infographic – Pg
Talent Management The company’s ability to attract, • Talent acquisition • Pg 22 Internal 401-1, 401-2, 401-3,
develop, motivate, and retain talent 403-1, 403-2, 403-3,
• Talent development • Pg 113
is critical to business success. 403-5, 403-6, 403-9,
• Diversity, Equity and Inclusion • Pg 113 403-10, 404-1, 405-
• Talent retention • Pg 115 1, 405-2, 406-1
512 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Material Topics Why this is material Key Concerns TCS Approach (Page Reference Boundary of GRI Indicators
Number) impact
Social Responsibility The business must be rooted in • Local communities • Pg 174, 222, 228, 229 External 204-1, 207-1 308-1,
community and be aligned with the 308-2, 413-1, 414-2
• Education and skill development • Pg 175 to 179
community’s larger interests. Any
adversarial relationship can hurt the • Job creation • Employment and
company’s ability to create longer employability – Pg 175 to
term value. 179
• Taxes payable in different • Tax strategy – Pg 140
regions • Consolidated Income taxes –
Pg 298, 299
• Country-wise subsidiary
income taxes – Pg 398, 399,
400, 401
• Environmental stewardship • Natural Capital – Pg 31, 200
Environmental Footprint Business sustainability is linked to • Energy consumption • Pg 31, 216, 218, 219, 225 Internal 302-1, 302-3, 303-1,
the planet’s sustainability. Moreover, 303-2, 303-3, 303-4,
• Water management • Water conservation – Pg
good environmental practices result 303-5, 305-1, 305-2,
217, 218, 224
in greater operational efficiency, 305-3, 305-4, 305-5,
adding to financial sustainability. • Waste management • Waste reduction and reuse – 306-2, 306-3, 306-4,
Pg 200, 221 306-5
513 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
514 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
GRI Standard Disclosure Section * Page No. GRI Standard Disclosure Section * Page No.
3-2 List of material topics • BRSR 193 GRI 303: Water 303-1 Interactions with water as a • BRSR 218
• GRI Annexures: 413 and Effluents shared resource
Identification of 2018 303-2 Management of water • BRSR 218
Material Topics discharge-related impacts
3-3 Management of material topics • BRSR 193, 196, 303-3 Water withdrawal • BRSR 217, 224
• GRI Annexures: 206, 207,
303-4 Water discharge • BRSR 224
Identification of 413
Material Topics 303-5 Water consumption • BRSR 217
GRI 201: 201-1 Direct economic value • Financial Capital 20 GRI 304: 304-1 Operational sites owned, • BRSR 222
Economic generated and distributed Biodiversity leased, managed in, or adjacent to,
Performance 2016 protected areas and areas of high
201-2 Financial implications and • MDA 130
2016 biodiversity value outside protected
other risks and opportunities due
areas
to climate change
304-2 Significant impacts of • BRSR 226
201-3 Defined benefit plan • BRSR 202
activities, products and services on
obligations and other retirement
biodiversity
plans
304-3 Habitats protected or • BRSR 226
GRI 204: 204-1 Proportion of spending on • BRSR 229
restored
Procurement local suppliers
Practices 2016 GRI 305: 305-1 Direct (Scope 1) GHG • BRSR 218
Emissions emissions
GRI 205: Anti- 205-2 Communication and training • BRSR
2016 305-2 Energy indirect (Scope 2) • BRSR 218
corruption about anti-corruption policies and
2016 procedures GHG emissions
205-3 Confirmed incidents of • BRSR 199 305-3 Other indirect (Scope 3) • BRSR 225
corruption and actions taken GHG emissions
GRI 207: Tax 207-1 Approach to tax • CG 140 305-4 GHG emissions intensity • BRSR 218, 225
2019 305-5 Reduction of GHG • BRSR 219
GRI 302: 302-1 Energy consumption within • BRSR 216, 223 emissions
Energy 2016 the organization GRI 306: 306-2 Management of significant • BRSR 200, 221
302-3 Energy intensity • BRSR 216 Waste 2020 waste-related impacts
306-3 Waste generated • BRSR 220
515 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
GRI Standard Disclosure Section * Page No. GRI Standard Disclosure Section * Page No.
306-4 Waste diverted from • BRSR 220 403-9 Work-related injuries • BRSR 206
disposal 403-10 Work-related ill health • BRSR 206, 208
306-5 Waste directed to disposal • BRSR 220 GRI 404: 404-1 Average hours of training • Human Capital 23
GRI 308: 308-1 New suppliers that were • BRSR 200, 227 Training and per year per employee 203
Supplier screened using environmental Education 404-3 Percentage of employees • BRSR 204
Environmental criteria 2016 receiving regular performance and
Assessment 308-2 Negative environmental • BRSR 227 career development reviews
2016 impacts in the supply chain and GRI 405: 405-1 Diversity of governance • Human Capital 22
actions taken Diversity bodies and employees • BRSR 189
GRI 401: 401-1 New employee hires and • Human Capital 22 and Equal 405-2 Ratio of basic salary and • BRSR 213, 214
Employment employee turnover • BRSR 189 Opportunity remuneration of women to men
2016 401-2 Benefits provided to • BRSR 201 2016
full-time employees that are not GRI 406: Non- 406-1 Incidents of discrimination • BRSR 215
provided to temporary or part-time discrimination and corrective actions taken
employees 2016
401-3 Parental leave • BRSR 203 GRI 413: Local 413-1 Operations with local • BRSR 222, 228,
GRI 402: 402-1 Minimum notice periods • MDA 115 Communities community engagement, impact 229
Labor/ regarding operational changes 2016 assessments, and development
Management programs
Relations 2016 GRI 414: 414-2 Negative social impacts in • BRSR
GRI 403: 403-1 Occupational health and • BRSR 205 Supplier Social the supply chain and actions taken
Occupational safety management system Assessment
Health and 2016
403-2 Hazard identification, • BRSR 205, 206
Safety 2018 risk assessment, and incident
investigation
403-3 Occupational health • BRSR 203
services
403-5 Worker training on • BRSR
occupational health and safety
403-6 Promotion of worker health • BRSR
516 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
IT Services
Business Solutions
Consulting
Building on belief
517 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Other Filings
This report may not be modified or altered in any way. The BLOOMBERG PROFESSIONAL service and BLOOMBERG Data are owned and distributed locally by Bloomberg Finance LP (“BFLP”) and its subsidiaries
in all jurisdictions other than Argentina, Bermuda, China, India, Japan and Korea (the (“BFLP Countries”). BFLP is a wholly-owned subsidiary of Bloomberg LP (“BLP”). BLP provides BFLP with all the global marketing
and operational support and service for the Services and distributes the Services either directly or through a non-BFLP subsidiary in the BLP Countries. BFLP, BLP and their affiliates do not provide investment advice,
and nothing herein shall constitute an offer of financial instruments by BFLP, BLP or their affiliates.
518 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
June 2022
519 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
INTRODUCTION
TCS' proactive stance on climate change and award-winning work with local communities
across the world have earned it much goodwill and a place in leading sustainability indices
such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Its
community outreach programs seek to bridge the opportunity gap for people and
communities, with a primary focus on education, skilling, employment, and entrepreneurship.
Additionally, it supports community programs around basic health and wellness, water
sanitation and hygiene, conservation, and disaster relief.
Besides these CSR initiatives, TCS contributes to the economic development of local
communities by creating high quality, well-paying jobs that support the local economy and
expand the tax base, and through the direct and indirect taxes that it pays to local and national
governments.
This tax strategy document sets out TCS approach to managing its tax affairs and the risks
associated with them. It is guided by our governance philosophy of upholding the highest
standards of responsible corporate citizenship in the communities and countries that we
operate in, while serving the interests of our customers, employees, partners, and other
stakeholders, to protect our reputation and strengthen the TCS brand.
• We act in accordance with and seek to comply with relevant tax laws and obligations in all
the jurisdictions we operate in and accordingly pay our fair share of taxes in respective
countries.
• We have established robust tax risk management processes that enable the identification,
assessment, management, and mitigation of key tax risks, along with accurate recording
and reporting.
• We do not engage in tax evasion, nor planning that aims to achieve results that are contrary
to the legislations.
|2
520 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
• We believe in an open and constructive dialogue with tax authorities and seek to foster
cooperative and trusted relationships.
• We support the principle of transparency and accordingly adequate disclosures are made
in the financial statements to communicate appropriate information regarding our tax
matters clearly to all stakeholders.
COMMITMENT TO COMPLIANCE
TCS is committed to complying with statutory tax obligations in all the jurisdictions in which
it operates in a responsible manner. This includes:
• Filing accurate, timely tax returns as well as settling any tax obligations as required
TCS philosophy on corporate governance oversees business strategies and ensures fiscal
accountability, ethical corporate behavior and fairness to all stakeholders comprising
regulators, employees, customers, vendors, investors, and society at large.
Our tax risk management, governance, and controls include measures and tools to ensure
that we can identify, assess, manage, and mitigate any operational reporting, financial
reporting, and compliance tax risks in all the countries we operate in.
The tax strategy is regularly reviewed by the management to ensure that the people,
processes, and technology deployed are appropriate to manage our current tax matters
TCS is committed to acting with integrity and transparency. TCS tax strategy and policies seek
to make use of appropriate reliefs to control the tax costs. TCS transactions are driven basis
commercial rationale and the company’s economic activity and not for the main purpose of
gaining a tax advantage.
We do not use artificial tax avoidance schemes or tax havens to reduce the tax liabilities or
take an aggressive interpretation of tax legislations. We seek external tax advice in certain
situations where we believe there is uncertainty with respect to the application of the tax
laws, to ensure that we do not suffer any unforeseen or unreasonable tax outcomes.
TCS is committed to building open and collaborative relationships and to following a policy of
transparency with tax authorities to remove uncertainty from its business transactions and to
settle its tax affairs in a timely and fair manner.
|3
521 / 522
For the exclusive use of SAIBAL RAY of NL DALMIA INST OF MGMT STD & RSRC
Where the TCS considers that a significant risk or uncertainty exists, TCS seeks advance
clearance from tax authorities on the proposed tax treatment of transactions, these offer an
opportunity for early resolution and minimizing the risk of future disputes.
All dealings with the tax authorities and other relevant bodies are conducted in a
collaborative, courteous, timely manner and in compliance with the Tata group’s Tata Code
of Conduct.
|4
522 / 522