Management of Change (MOC)

Title Management of Change (MOC)

Document
MRU-P-001
Number

Prepared by Leslie Mathie

Approved by Michael Usov

Dated January 01/01/2020

Revision History
Version Date Description Contributor(s)

0.1 Outline

0.2 Draft-I

1.0 01/01/2 New Document

020

1. Purpose

This document outlines the process for management of change for MRU Consulting PTY LTD.

A change to service, process, or the organization introduces risk. Poorly managed, changes may
result in unintended or unsuspected consequences. A Management of Change procedure can
provide a means that changes may occur with a minimum amount of risk when properly assessed
and controlled. Changes shall be evaluated to ensure that the security, internal and external
customer issues, and customer satisfaction risks arising from these changes are identified, assessed,
understood, and controlled. The individual that initiates a change shall be responsible for managing
the change process.

This procedure shall be utilized to manage changes affecting all company processes- changes include
but are not limited to:

● Customer request to change current contract.

● Any current Process/Procedure/Policy
● People or key positions: Individual site roles and responsibilities, elimination of a site service,
and staffing levels.
●
An MoC shall be performed before any action has occurred

2. Scope
Management of Change (MOC)

This policy applies to MRU Consulting PTY LTD. This policy establishes roles, responsibilities, and
general policy requirements for managing change. This policy supports the requirements of the
organization's Quality Management System. This policy/procedure does not pre-empt or eliminate
any more stringent requirements of other safety procedures, policies or guides.

3. Roles and Responsibilities

Change initiator

- Identifies a need for change.

- Describes and documents the proposed change and communicates it to all stakeholders.
- Identifies to correct responsible party for change management coordinator

Change Coordinator

- Begins MoC process.

- Determines the correct MoC Review Team and Change Approver(s)
- Determines the proper risk assessment needed for change
- Determine and documents all needed action items.
- Ensures that all individuals selected to implement the change have the necessary knowledge
and competencies.
- Provides appropriate documentation and information as requested by the MoC Review
Team and/or the Change Approver.
- Makes recommendations to the Change Approver, including conditions for implementation
and any necessary monitoring.
- Ensures that all tasks are completed
- Ensures that a process is in place for effectively communicating MoC status and required
actions; in addition, the Change Coordinator shall ensure that all affected internal and
external parties are notified of the change prior to its implementation.
- Maintains MoC records and associated supporting documentation for the proposed change.
- Meets training and competency requirements, ensuring detailed knowledge of the MoC
process, related systems and procedures necessary to manage change.

Change Approver

- Approves or rejects the change.

- Ensures that all changes stay within the defined scope of the project and that the
recommendations of the assessment are addressed.
- Ensures risk management is sufficient for change
- Provides feedback to the Change Initiator when rejecting a proposed change.
- Documents any MoC rejections.
- Ensures individuals with the correct skills, training, and competence are in place to deliver
the change.
- Ensures an appropriate budget and financial approval for the change.
- Meets training and competency requirements, ensuring detailed knowledge of the MoC
process.
4. Procedure
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Management of Change (MOC)

MoC documentation shall be updated to MoC log/folder during each step of the MoC process.

The MoC process shall formally document the following information:

• Responsible persons
• Reasons and justification for the proposed change. Departures from the original plan shall be
recognized.
• Details of the proposed change. In the case of organizational change, the affected jobs and
roles shall be listed.
• Summary of risks discussed by Reviewers. (If other Risk Assessments used, a copy of the
minutes from that assessment should be attached to the record.)
• Details of the work plan actions, their status and all authorizations.
• Applicable external/internal impacts.
• Authorization to commission the change.

5. Communication

The Change Coordinator shall ensure that the change and all the associated risks, consequences and
mitigation information is communicated to affected internal and external parties (including
contractors) prior to its implementation. The Change Coordinator shall also ensure that all impacted
parties are notified when implementation of the change is complete.

The Change Coordinator shall ensure a process is in place that effectively communicates MoC status
and the required actions.

6. Training

Training of this procedure will be made available to all organization stakeholders who may use the
system and documented

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