One Powerful Future

Electric Power – Gas

Technical Service Training

@ Caterpillar Energy Solutions Inc.
CG132 , CG170 & CG260

2014
 1. CAT Energy Solutions Qualification scheme
Tools,
Duration Knowledge Transfer Location Measuring Dev.
During „ “Ready to go !”
commissioning „ Authorization through HQ Gain commissioning
experience at site
1 – 2 months „ Training on the Job supported by CAT Energy
Qualification

Solutions -Service
„ Trouble shooting -> Engine & Electronics
up to 6 months Gain life Acquisition of
„ Maintenance, Repairs
experience on tools necessary
„ Get to know different plants
CAT Energy Solutions to perform
„ Get to know how CAT Energy Solutions products at
Service works: commissioning
„ TEM, Engines different sites
„ Manuals, Technical Circulars
„ Preparing of reports
up to 4 weeks „ Training “TEM EVO” Training Center
„ Basic training engines and other relevant classes Mannheim

„ Basic Training “Gas”

Service MWM | 2011-11 Page 2

2. Technical Service Training
Caterpillar Energy Solutions Inc. Training Center is located at the Caterpillar
Energy Solutions facility in Duluth/Georgia.

The Atlanta Training Team is composed of

engineers and technicians with proven industrial
and product expertise.
2. Technical Service Training
• Caterpillar Energy Solutions has implemented a system of Competence Levels (CL)
for product service.

• This system was developed and successfully implemented to ensure that only
sufficiently trained and qualified service technicians perform certain maintenance /
troubleshooting operations.

• There are 3 Competence Levels that could be summarized as below:

Ø CL1 Operation and simple maintenance.
Ø CL2 Basic maintenance and adjustments, includes cylinder head and piston
disassembly and assembly.
Ø CL3 Full Service Provider - desired CAT Dealer level, includes major overhaul.
 2. Technical Service Training
Competence levels (CL) of Service Provider
CL Maintenance Technical content Customer Key Account CAT Energy
stage Distributor Solutions
Organization
1 20, 30, 40 Operation and servicing ü ü ü

2 (10) Inspection ¬ ü ü
45, 50, 55 Tests and adjustments
Repairs
3 60, 70 Interim Overhaul ¬ ¬/ü ü
General Overhaul
Comprehensive diagnosis, tests/checks and
adjustments on the complete engine
Remachining of engine parts

4 Exchange program ¬ ¬ ü
(only by CAT Energy Solutions)

Service MWM | 2011-11 Page 5

2. Technical Service Training
Engine Control System / TEM – Total Electronic Management / Service DONGLE.

• The TEM system access is protected by a USB dongle / hard-lock.

• Existing dongle level:

Ø Level 0 Operator (no dongle).
Ø Level 100 Advanced / trained Operator (Customer).
Ø Level 200 Trained Service Technician.
2. Technical Service Training
Engine Control System / TEM – Total Electronic Management / Service DONGLE.

• A successful completion of the TEM EVO training is required to order a USB dongle
level 200.

Ø There is a one time fee of €1200 per service dongle level 200.
Ø The dongle requires annual update. The annual fee is €120.
Ø A TEM refresher training is required three years after the initial of a Dongle. The
refresher training is two days course.
Ø TEM Dongle administration e-mail address: jview.dongle@MWM.net.
2. Technical Service Training
Caterpillar dealers have access to the comprehensive CAT Energy Solutions training program offered
in Duluth, Georgia.

• For experienced Caterpillar Dealer gas engine service technicians EPD Gas is offering a
technical training* program in Duluth, Georgia in the period from:

Ø Session I (ENG) : February 3 – 14, 2014

Ø Session II (SPA): March 31 – April 11, 2014
Ø Session III (ENG): June 9 – 20, 2014
Ø Session IV (SPA): August 11- 22, 2014
Ø Session V (ENG): October 13- 24, 2014

• The program contains:

Ø CAT Energy Solutions gas engine basics (2 days).
Ø Control System TEM-EVO Level 200 (5 days).
Ø Mechanical Training CL2 (+)
• CG132 (3 days) or
• CG170 (3 days) or
• CG260 (3 days) * available for session III ,IV and V

* E: Electrical Service / Commissioning Engineer Training

2. Technical Service Training

• Prerequisites for this program are as follows:

Ø 5 years or more of service experience with gen-sets.
Ø 2 years or more of service experience with gas gen-sets.

Ø Advanced experience with gas engine commissioning & troubleshooting.

Ø Completion of "3500 Master Mechanic" course, or equivalent advanced service
experience.
Ø successful completion of Caterpillar training courses listed below, or equivalent
experience:
• "G3500 Lean Burn Engines" or “G3500 C&E Electronic Engine”.
• CEP III, Caterpillar Electric Power III.
2. Technical Service Training
Contact & Registration

Duluth Training Center • Training seat numbers are limited and we may
need to prioritize requests based on actual
dealer product sales.
Administration and Registration:
Mr. Karlton Sutherland/ Ms. Taniya Hemkittiwat
Tel +1 770 279 6736, 6731 • Please register training participants for the
fax +1 770 279 6719 special program as early as possible.
E-Mail usa.service@mwm.net

• Training course fee for Caterpillar dealers: $ 325 / day / participant.

• Lunch and drinks provided every training day.
•Accommodation and transportation are excluded.
• An administrative fee of $ 1,000 will apply for no-shows.
2. Technical Service Training
For any further questions or assistance, please contact:

Caterpillar Energy Solutions Inc. Service Karlton Sutherland, Trainer

Administration
e-mail: Karlton.Sutherland@mwm.net
e-mail: usa.service@mwm.net
Office Phone: + 1 770 279 6736

Pierre Boursiquot, Manager Product Support Taniya Hemkittiwat, Admin Service Manager
e-mail: Pierre.Boursiquot@mwm.net e-mail: Taniya.Hemkittiwat@mwm.net
Office Phone: + 1 770 279 6722 Office Phone: +1 770 279 6731
3. Training Content
Gas Engine – Basic and Periphery Components

CG 132 , CG 170 CG260

CAT Energy Solutions Service Organization

2 days
max. 10
3. Training Content
Product-related Engine Technology –
Gas Engine CG 132 / CG 170 series – CL2

CAT Energy Solutions Service Organization

3 days
max. 10
3. Training Content
TEM EVO – Total Electronic Management

CAT Energy solutions Service organization

max. 10