CHRIST (Deemed to be University), Bengaluru – 560 029

School of Business and Management

MID SEMESTER EXAMINATION – September 2021

Programme Name: MBA Max. Marks: 50

Course Name: Data Analysis for Managers Time: 2 Hrs

Course Code: MBA 134

Course Outcomes (COs): At the end of the course, the students will able to

1. To develop the knowledge of visualization

2. To apply probability distribution to business data

3. To Examine sampling techniques in the context of decision making

4. To Analyse statistical data to support fact-based decision making

5. To Determine models for analyzing relationship between the variables

INSTRUCTIONS
● This is an open-book exam.
● Make sure your mobile phone is switched off and not used during the exam.
● Malpractices will be viewed very seriously.
● Keep your answers brief and to-the-point.
● Answers are to be written on A4 size sheets, convert them into pdf and upload the
same.
Revised Bloom’s Taxonomy (RBT) Levels
L1 - Remembering, L2 - Understanding, L3 - Applying, L4 - Analyzing, L5 - Evaluating

SECTION – A
Attempt all questions (4 x 10 = 40 marks)

1. Modern Travels, based on past experience, finds that about 30% of the people making a
reservation to a bus from Bangalore to Mumbai do not show up for the journey.
Therefore, they have a practice of booking more tickets for a bus than the number of
available seats (overbooking). A bus has 6 available seats. If the Modern Travels sells 8
tickets for the bus, identify

(a) the probability that a person holding the reservation show up for the journey
 (b) the probability that exactly 5 out of the 6 available seats get filled?

(c) the probability that not more than 3 of the 6 available seats get filled?

(d) the probability at least 5 of the 8 passengers show up for the journey?

(e) the probability that a seat will be available for everyone who shows up holding a
reservation

(f) the probability

(g)On an average, how many passengers will be in the bus (CO2 / L3) (10 Marks)

2. Bhavana Shree Company, which manufactures milk bottles, finds that 1% of the bottles
are defective. The bottles are packed in boxes containing 500 bottles. A milk vender buys
100 boxes from Bhavana Shree Company. Identify how many boxes will contain:

(a) no defectives.

(b) at least 2 defective bottles.

(c) exactly 5 defective bottles.

(d) between 3 to 6 defective bottles.

(e) Which probability distribution did you apply? Justify (CO2/L3) (10 marks)

3. A company that sells three different products viz. Product A, Product B, and Product C
conducted a survey to know which is the favorite product in the market. In total 500
samples were taken from four different regions viz. North, South, East, and the West.
The responses are summarized in the following table.

North South East West Total

Product A 55 39 42 40 176

Product B 34 35 33 36 138

Product C 46 60 45 35 186
 Total 135 134 120 111 500

4.

With the help of the above table, identify the following probabilities

(a) Marginal probabilities for the three different products.

(b) Probability that the selected customer is from the East or West Region.
(c) Probability of selecting a customer from North who buys product B.
(d) Probability that the customer buys product C given that he/she is from the South
Region.
(e) Probability that the customer is from the West region given that he/she buys product
(f) Probability that the customer is from the East region who buys product A.
(g) Probability that the customer buys product C given that he/she is from East Region

4. A leading manufacturer of a product found that their customers are getting dissatisfied with
their product. After careful analysis of the feedback, it was found that there are three major
factors for the unhappiness of the customers: price, quality, and availability. It was found that
45% of the dissatisfaction is due to the price, 35% of the dissatisfaction is due to the quality of
the product, and 20% of the dissatisfaction is concerning the availability of the goods. The
company surveyed the customers who expressed their dissatisfaction about the product and found
that 5% of the customers are going away with dissatisfaction on account of price, 4% of the
customers are going away with dissatisfaction on account of quality, and 6% of the customers are
going away with dissatisfaction on account of availability. If the company would like to know
why the customers are not satisfied, identify the probability that it is due to price, quality, and
availability? What managerial implications can be drawn from this question? (CO2/ L3)

Case Study
(1X10 =10 Marks)

Bright Electronics is a manufacturer of television sets with a mean life of 9 years and a standard
deviation of 2 years. The company will replace a television if it fails before 5 years.

The company sold 7,000 television sets. Assuming that the television sales follow a normal
distribution, solve the following with managerial implications:

1. Expected television sets to be replaced?

2. Proportion of the television sets will have a life between 11 to 13 years?

3. Proportion of the television sets will have a life of less than 7 years?
 4. If a television set needs to be in the top 3% of the performance, what should be the life of
the television?

5. If the company decides to replace only 1% of the television sets, what should be the
minimum life of the television?
6. Proportion of the television sets with life between 9 years and 12 years?