To: coreteam@officegreen.

com

Subject: Meeting on Feedback Improvement and status

Opening: Hello Team,

Greetings!
Hope all are doing well.

Body: The purpose of the meeting is to improve the feedback received from the survey. We have taken steps for improvement. But
request the team to take further steps so that we could achieve our targets.

The most important data points to be considered are:

 On-time deliveries rose from 80% to 90% by the end of the survey—a solid improvement, but still short of our 95% target.
 Customers overwhelmingly prefer deliveries before normal business hours and early in the day. 
 Satisfaction with support increased once we fixed the customer service software problem, but there is still room for improvement.
 Many respondents found the guides and tutorials helpful. A number of customers volunteered that a live chat option would further improve customer
support. 

Closing: Kindly keep update the time and date which is flexible to discuss on this meeting. Please solicit your feedback and ideas on
the same. Thank you for all your support.

Signature: SURYA HARIHARAN, Project Manager

Attachments: