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 CLEANING PREMISES & EQUIPMENT

pp.36-41
 SHIFT PREPARATION pp.42-47
 CLEANING pp.48-56
 END OF SHIFT PROCEDURES pp.57

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 To be able to identify the 3 major areas
covered by the housekeeping
department.
 To be able to enumerate some
examples of each of the housekeeping
department.
 To be able to know the principles of
cleaning, chemical & equipment
selection.
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 Public Area – is composed of the hotel
lobby area, front desk reception area,
restaurant & function rooms, lounge areas,
business center & boardrooms, health club
facilities and spa, hallways & elevators,
comfort rooms, medical clinic and offices.
 FLOOR AREA – is composed of the
guestroom, hallways, housekeeping
pantries, elevator lobby & floor back stairs

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 PERIMETER AREA – is composed of the
parking area, swimming pool area,
garden area, perimeter sidewalk and
walk ways & drive thru pavements.

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 Hallways  Sauna
 Elevators  Gift shop
 Stairwells and fire  Day spa
escapes  Tennis courts
 Entrance and foyer  Child minding facilities
 Restaurants  Business center
 Bars  Back offices
 Function facilities  Staff canteen
 Kitchens  Staff locker rooms
 Pool and spa areas  Loading dock
 Gymnasium  Exterior and garden
 Parking lot

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 To facilitate the
cleaning of all areas,
cleaning schedules
and daily checklists
are established.

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 CLEANING – is the
process of dislodging
and removing dirt and
grime from a surface or
fabric.
➢ Different surfaces
require different
cleaning agents and
techniques.
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 5 FACTORS of Cleaning Agents:
Product – cleaning agents should be good
quality and specifically suited to the job at
hand.
A quality cleaning product should:
▪ Separate grime from the surface
▪ Disperse grime into the cleaning solution
▪ Emulsify-keep grime apart from the surface
and prevent re-attaching
▪ Rinse freely
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Chemical Concentration – chemicals must
be diluted according to the
manufacturer’s instruction.

Temperature – usually higher are more


effective for cleaning as they increase
the solubility of grime particles.

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Time – leaving a cleaning product on for a
longer duration does not necessary help
the cleaning process.

Exertion – the stronger the exertion the


more rapidly dirt will be removed.

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 Always adhering to the manufacturer’s
instruction.
 Wearing protective clothing
› Uniform
› Rubber soled and covered shoes
› Masks
› Gloves
› Aprons
› Goggles/protective glasses
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 Using chemicals correctly and safely
 Washing hands regularly
 Checking equipment prior to use
 Handling waste cautiously
 Lifting safely and using mechanical aids when
necessary
 Following instructions form supervisors
 Adhering to organizational policies &
procedures.
 Reporting any defects, incidents, accidents,
near-misses or other breaches in safe work
practices.
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 Careless behavior could result to the ff.
› Skin irritations
› Spread of harmful bacteria
› Theft of valuable items
› Access of unauthorized persons
› Fatal accidents such as electrocutions

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1. Key collection

2. Shift handover

3. Chemical selection

4. Equipment selection

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 Prepare the space

 Select and apply cleaning agents

 Use equipment correctly

 Leave area in satisfactory condition

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 VACUUM CLEANER – empty the dust bag,
clean the filter, retract the cord, wipe over
the exterior.
 BROOMS & BRUSHES – clean the bristles,
remove dirt & hair, rinse if necessary & hang
to dry.
 WET MOPS – rinse w/ hot water, bleach
occasionally & hang to dry.
 DUSTERS AND CLOTHS – shake off excess dirt,
deposit in appropriate laundry bag for
washing.
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 POLISHING MACHINE – remove pads &
wash per manufacturer’s instructions,
wipe over exterior, hang pads to dry.
 BUCKET – pour out contents, rinse
thoroughly, wipe dry.
 TROLLEY – clear away rubbish & excess
materials, wipe over the exterior &
restock for the next user.

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 Research
Floor care, cleaning and maintenance
Types of floor cleaning and maintenance
Resilient floor, care and maintenance

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