Professional Documents
Culture Documents
Deposits $0.00
Withdrawals -$0.00
*If you are participating in either the Multi-Bank or the Multi-Bank Reward Program and this account is associated with the program, your ending balance may be a combination of funds held at
Evolve Bank & Trust, Member FDIC and at Program Banks by Nomad.
Page 1 of 2 - Financial Services are provided by Synapse Financial Technology Inc's bank partner.
Transactions
*If you are participating in either the Multi-Bank or the Multi-Bank Reward Program and this account is associated with the program, your ending balance may be a combination of funds held at
Evolve Bank & Trust, Member FDIC and at Program Banks by Nomad.
Page 2 of 2 - Financial Services are provided by Synapse Financial Technology Inc's bank partner.
IMPORTANT INFORMATION
This statement is being provided to you on behalf of Evolve Bank & Trust (collectively, "we", "us," "our,"
or the "Bank") by Nomad. As described in your account agreement with us, some of our responsibilities,
including responsibilities related to errors or questions about electronic transfers and communications
more generally, may behandled by our agent, Synapse Financial Technologies, Inc. ("Synapse"), rather
than by us directly..
Electronic Transfers:
In case of errors or questions about your electronic fund transfers, if you think your statement or receipt
is wrong or if you need more information about a transfer on the statement or receipt contact us as soon
as possible at support@nomadglobal.com or by phone at 18889982261.
You must report any errors within sixty (60) days from the earlier of (i) the date the statement was
made available to you on the Platform Website and/or the Mobile App or (ii) the date you accessed your
account and would have been able to see the error. If you call us, we may request that you send your
complaint or question in writing within ten (10) business days.
• Describe the error or transfer you are unsure about, and explain in detail why you believe this is an error
or why you need more information.
For consumer accounts only:, we will determine whether an error occurred within ten (10) business
days after we hear from you and will correct any error promptly. If we need more time, however, we may
take up to forty-five (45) days to investigate your complaint or question. If we decide to use this
additional time, we will credit your account for the amount you think is in error within ten (10)
business days, so that you will have use of the money during the time it takes to complete the
investigation.
If your account was opened less than thirty (30) days before the date of the suspected error, we may
extend the ten (10) business day period to twenty (20) business days before crediting your
account.
Banking services are provided by Synapse Financial Technologies Inc.'s bank partner.
To report consumer financial complaints or questions regarding your statement, please email help@synapsefi.com.
If your account was opened less than thirty (30) days before the date of the suspected error, the error
resulted from a point-of-sale debit card transaction or was initiated in a foreign country, we may extend
the ten (10) business day period to ninety (90) days before crediting your account.
If we ask you to put your complaint or question in writing and you do not provide it within ten (10)
business days , we will not credit your account.
Results
We will inform you of the results within three (3) business days of completing our investigation. If we
conclude there was no error, we will send you a written explanation. If we issued provisional credit, and
find no error occurred, we reserve the right to rescind the provisional credit provided to you. If this
occurs, we will notify you of the date and amount of the debit. Supporting documents used in the
investigation are available to you. You may contact us to request these documents at
support@nomadglobal.com or 18889982261.
For other accounts: We will investigate, and if we find that we have made an error or if we receive funds
from the merchant in response to a dispute, we will credit your account at the conclusion of our
investigation.
Banking services are provided by Synapse Financial Technologies Inc.'s bank partner.
To report consumer financial complaints or questions regarding your statement, please email help@synapsefi.com.