ORGANIZATIONAL BEHAVIOUR

Unit Guide

Trimester 3 2021-2022
 MAN201 ORGANISATIONAL BEHAVIOUR
TRIMESTER 3 2021 - 2022

CONTACTS
Senior lecturers:
Dr. Ly Thi Minh Chau
Email: minhchausav@ueh.edu.vn; chau.ly@isb.edu.vn
Mobile: +84 908239988
Dr. Gareth Craze
Email: gareth.craze@isb.edu.vn
Unit Instructor Mobile: + 84 8166 35529
Associate lecturer: Mr. La Anh Duc (PhD. Candidate)
Email: duc.la@isb.edu.vn
Mobile: +84 908486144
Associate lecturer: Ms. Tran Linh Nhi - Ms. Lyn
Email: nhi.tranlinh@isb.edu,vn

Ms. Nguyen Truong An

17 Pham Ngoc Thach Street, District 3, HCM City
Program Administrator Phone: 08 54465555
Email: an.nguyen@isb.edu.vn

About Organizational Behaviour (MAN201)

UNIT OVERVIEW

The aim of this unit is to examine the theory and practice of how and why an organization behaves
the way it does. The course analyzes the factors that cause certain behaviors within an organization
and presents conceptual frameworks for the analysis of how such behaviors influence decision
making and organization effectiveness.

PRE-REQUISITES

MAN101 Principles of Management

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Assessment Information
UNIT LEARNING OUTCOMES
The table below outlines the unit learning outcomes (ULOs) for this unit. Upon completion of this
unit, students will be able to:

Describe the major theories, concepts, and research findings in the field of OB. Demonstrate
1. clear understanding of diversity, communication, attitudes, and emotions within an
organization.
2. Apply skills in teamwork.
3. Apply key concepts of team work / leadership and improve in individual critical thinking.
4. Evaluate how theory, research and practice apply in organizational behaviour.
5. Evaluate and reflect on how ethical issues may affect reputation and business productivity

PROGRAM LEARNING OUTCOMES

In line with its focus on assuring students’ skills in unit learning outcomes 1-7 above, this unit is also
responsible for introducing/developing/assuring the following program-level learning outcomes
(PLOs):

Knowledge & Application

1. Solid understanding and competency of appropriate application of business discipline-specific
knowledge.
Communication
2. Competency in professional written and oral communication suited to multiple audiences and
contexts.
Teamwork
3.
Effective collaboration in teamwork or other tasks in organizational settings.
Critical thinking
4.
Critical thinking through appropriate observing, analysing and reasoning, etc.
Problem solving
5.
Effective and constructive problem solving.
Ethics
6.
An ethical perspective, including an understanding of the ethical responsibilities of organizations.
Cultural Diversity
A global mindset, including an understanding of the different business settings, the ability to identify
7.
foreign market potentials, to diagnose cross-cultural communication problems and propose
appropriate solutions.

ASSESSMENT SUMMARY

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VALUE
ASSESSMENT ITEM DUE DATE LEARNING OUTCOMES
(%)

In-class test Each week

(except
1. 10% ULO1-2 PLO1-5,7
sessions
1,7, 13-15)
In-class presentation Each week
(except
2. 10%
sessions
1,7, 13-15)
Mid-term exam Week
3. beginning 10% ULO1-3 PLO1,4,5,7
June 20
Company Team Project Report due
before class
on week
4. beginning 30% ULO1-5 PLO1-7
August 8;
presentatio
ns in-class
5. Final exam TBD 40% ULO1-5 PLO1,4-7

Final marks and grades are subject to confirmation by the School Assessment Committees which
may scale, modify or otherwise amend the marks and grades for the unit, as may be required by
University policies.
 Note: To successfully complete this unit, students must:
 Achieve a minimum of 50 marks;
 Complete all assessment items; and
 Attend 80 per cent of class time. See attendance requirements in the section of class policies
and rules below.

Assessment 1: In-class Test (10%)

 Each week (except sessions 1,7, 13-15). Students could access e Learning to do the quiz as
informed on the eLearning site.

Assessment 2: In-Class Presentation (10%)

 Each week (except sessions 1,7, 13-15)
 Team presentation in regard to being well-prepared and developing critical research
questions at team level.

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Assessment 3: Mid-term Exam (10%)

Due: In-class during Session 7
Length: 60 minutes (week beginning June 20)

 Students will take a mandatory mid-term exam, which will consist of 24 multiple choice
questions and 24 True-False questions.

Marking criteria and standards

The midterm exam will be 10% of the total class grade.

Assessment 4: Company Team Project (30%)

Presentation Dates: Session 13 (week beginning August 1)
Presentation Length: 20-30 minutes
Report Length: 3500 - 4500 words
Due: 11:59PM on the day before Session 14 (week beginning August 8)

 Management and organizational behavior are affected by multiple issues within an

organization, from the type of work done, to the industry, to the rules and policies of the
company. All of these elements work together to establish a culture within an organization
and to provide direction and guidance for employees as they go about their day-to-day work.
 Each team must undertake extensive research about a specific topic - chosen by each team or
assigned by the lecturer - using valid, reliable sources from academic sources. (Google
Scholar and Proquest are excellent sources). Each team is asked to have at least 8 academic-
quality articles to support their research report. Teams will also conduct a basic quantitative
and/or qualitative research on the organization of their choice in order to complete a 3,500-
word report. Finally, each team will present the research findings and analysis in a
PowerPoint presentation. The structure of the report should be as follows:
1. Chapter 1 – Introduction: provide an introduction to your team topic which includes:
background of the report; the significance of the report; the problem statement;
research objectives; research questions; and scope and limitations.
2. Chapter 2 – (Brief) Literature Review: Define and briefly discuss important OB terms
or concepts and research model(s).
3. Chapter 3 – Methodology: briefly provide the research method (qualitative or
quantitative method) that the writers use.
4. Chapter 4 – Discussion: Analyze the findings.
5. Chapter 5 – Conclusion: Summarize the results; discuss the managerial implications;
and recommendations for future research.

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 The components of the written report must include: a Title Page, Table of Content,
Abstract, Introduction, Literature Review, Methodology, Discussion, Conclusion, Reference
page, Appendices.
 The PowerPoint presentation must have at least 12 slides presenting key information and
results. The time of presentation must be equally divided among all team members. The
length of each team presentation is 30 minutes, including a Q&A session following the
presentation
 Each team will be encouraged to actively discuss and ask questions after the other teams’
presentations.

Note:
The Research Report Font must follow APA reference format.

Team Topics
Marking criteria and standards
POINTS # OF
COMPANY TEAM PROJECT CRITERIA FOR JUDGING
AWARDED POINTS

Report
 Quality of the research and experimentation as evidenced by: objective and
reason for performing the research; the clarity in stating the problem;
identification of the important variables; originality and ingenuity in the
research design; or selection of proper equipment for the research task; quantity
and quality of data generated by investigative procedures; recognition of the
limitations in the accuracy and significance of the results obtained; and the
degree to which the data supported the conclusion.
 Clear general question and hypothesis
 Explained key terms and main ideas
 Have the following sections: Title page, Abstract, Introduction, Methodology,
Results, Discussion, References, Appendix, and Table of Contents
 Originality in the choice of and in the investigation of the topic and the duration
of the project and amount of work involved.
 Showed and used 8 various sources from ProQuest Database to support
 3500 words (minimum)

Presentation
 At least 12 slides with photos, video, chart
 Dress up (Business attire)
 Transition between members
 Creativity and Overall effectiveness
 Logical organization and structure of the team’s presentation.
 Professionalism and style of presentation, including use of visual aids,
handouts, and other materials presented.
 Easy to read slide with a few words
 Clearly spoken with good volume
 Enunciation and pronunciation

Participation
 Ask questions to other teams
 Engage in discussions

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Total points

Assessment 5: Final exam (40%)

Length: 90 minutes
 Students take a mandatory final exam, which will consist of 60 multiple choice questions
and 01 short answer essay. This will be a closed-book exam.

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Teaching Activities
LEARNING RESOURCES

Prescribed Judge, T., & Robbins, S. (2013). Organizational behavior(15th edition). Upper Saddle
Textbook River, NJ: Pearson Education, Inc
Additional
Required
Atkins, P. W., Wilson, D. S., & Hayes, S. C. (2019). Prosocial: Using evolutionary
Texts
science to build productive, equitable, and collaborative groups. New Harbinger
Publications.

Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the
power of emotional intelligence. Harvard Business Press.

Additional
Required and Further required and recommended articles will be provided to all students by lecturer on
Recommended a weekly basis. Please refer to the course schedule of activities for more information.
Readings

Online resources

Google Scholar
scholar.google.com

E-library
http://search.proquest.com/login
Username: UEHCMC2010
Password: thuvien0810

E-Learning http://elearning.isb.edu.vn/

SCHEDULE OF ACTIVITIES

WEEKLY
SESSIONS/
TOPIC INSTRUCTOR
WEEK
BEGINNING
Introduction to Organizational
Behaviour (OB)
1 / Week 1 Textbook Chapters: 1 Associate lecturer
Prosocial Chapters: Introduction
Primal leadership Chapters: 1
2 / Week 2 Leadership + OB Introduction Senior lecturer

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WEEKLY
SESSIONS/
TOPIC INSTRUCTOR
WEEK
BEGINNING
Textbook Chapters: 12
Prosocial Chapters: 3
Primal leadership Chapters: 4
Attitudes and Job Satisfaction / Senior lecturer
Emotions and Moods
3 / Week 3 Textbook Chapters: 3, 4
Prosocial Chapters: 4, 5
Primal leadership Chapters: 6
Personality and Values /
4 / Week 4 Diversity in Organizations
Senior lecturer
Textbook Chapters: 5, 2
Prosocial Chapters: 8
Perception and Individual
Decision Making Senior lecturer
5 / Week 5
Textbook Chapters: 6
Prosocial Chapters: 9
Groups and Teams
Textbook Chapters: 9, 10 Senior lecturer
6 / Week 6
Prosocial Chapters: 7, 10
Primal leadership Chapters: 9
(Mid-Term Test) / Motivation
Textbook Chapters: 7, 8
7 / Week 7 Associate lecturer
Prosocial Chapters: 15
Primal leadership Chapters: 7
Communication
8 / Week 8 Textbook Chapters: 11 Associate lecturer
Prosocial Chapters: 11
Power and Politics / Conflict and Senior lecturer
Negotiation
9 / Week 9 Textbook Chapters: 13, 14
Prosocial Chapters: 12
Primal leadership Chapters: 5
Organizational Structure and
10 / Week 10 Culture
Senior lecturer
Textbook Chapters: 15, 16
Prosocial Chapters: 13, 14
Human Resource Management
11 / Week 11
Textbook Chapters: 17 Senior lecturer
Primal leadership Chapters: 8, 11
Organizational Change and
12 / Week 12
Stress Management Senior lecturer
Textbook Chapters: 18
13 / Week 13
Group presentations Senior lecturer
14 / Week 14
Final exam review Associate lecturer
15 / Week 15
Final exam review Associate lecturer
Final exam

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General Information & Policy

Referencing
Plagiarism

Student assignments are to contain original content created by the students. Assignments will be
rejected if they include plagiarised content or contain excessive amounts of quoted/cited material
and minimal original content. Students will receive a grade of ZERO (0%) for any assignments
rejected for this reason. Written assignments WILL BE checked by the lecturer with Turnitin.com,
an online plagiarism-checking tool.
Sources

Furthermore, your reference to support your statements must be from a reliable source, such as
textbooks, additional reading materials, and reference books. However, many websites are not
reliable sources. Examples are Wikipedia.org, about.com, and ask.com. If you are not sure if a
reference is acceptable or not, please contact the lecturer.
Referencing & Citation

The Publication Manual of the American Psychological Association (APA) 6th ed., will serve as
the primary reference materials for all students. Therefore, all papers must be submitted in APA
format. The mechanics of student papers and work will be evaluated, as well as the content.

Submission
Assignment cover sheet
 All assignments are required to be submitted with an Assignment Cover Sheet.
 Group assignments are to be submitted with a Group Assignment Cover Sheet as well as a
Peer Evaluation Form depending on the request of unit instructor.
Non-contributing team members can sometimes be an issue with group-work structured assessment.
Individual student group work scores may be adjusted as a result of peer dissatisfaction with a
particular student’s contribution to group work assignments, as reflected in submissions of the
evaluation form.
Note:
 Assignment cover sheets and the evaluation form can be located on MyISB system
 Students are advised to keep a copy of all assignments submitted for marking.

Submission style

Assignments are expected to achieve a professional standard:

 Be typed, one and a half spaced, on A4 paper
 Use a simple clear format, suitable for a report to senior management in a commercial
organisation.

Submission method

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Soft copy: submitted electronically via E-learning system by 11:55 PM on the due date (Suggested
title: Student name_Unitname_Name of Assignment).
Hard copy: submitted to ISB Submission Box at the Reception Area (17 Pham Ngoc Thach) by the
due date.

Late assignment and make-up policy

No late assignments will be accepted unless prior authorisation granted by the Academic Department
based on a Special Consideration Application for assessment task extension.
Students must complete all assessments on the assigned dates including quizzes, mid-term test, and
final exam. If there are extenuating or unforeseen circumstances, students must follow the school’s
policies and procedures accordingly.

Attendance
Students are required to attend a minimum of 80% of all classes (which normally 12/15 sessions).
Other cases equating to an absence:
 Arriving to class late by 15 minutes at the beginning,
 Arriving late by 5 minutes after the break
 Leaving prior to the scheduled end time without the permission of the lecturer
If you are unable to attend any session, please let your lecturer know AND submit a request for
absence form to program administrator prior to the session.

 IMPORTANT: Students will not be allowed to sit in the final examination if violating the
above absence rule.

Electronic device use

 Cell phones will be turned off or switched to vibrate mode before class starts.
 No phone calls or text messaging are allowed inside classroom during class time.
 Portable listening and/or music devices may not be operated in the classroom.
 Headphones and/or ear buds of any type may not be worn while in the classroom whether
operating or not.
 Laptop and other electronic devices are not permitted unless specifically authorised by the
lecturer exclusively for note taking and doing class work.

 IMPORTANT: If you are in violation of these policies you will be excused from class and an
absence will be assessed.

Email etiquette
Your lecturers receive many emails each day. In order to enable them to respond to your emails
appropriately and in a timely fashion, students are asked to follow basic requirements of professional
communication.
Your emails should:

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 Have a concise and descriptive title, including the class and name of the unit you are
enquiring about
 Be clear about the intention of their emails
 Use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is
legitimately urgent, you may indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it may be
probably best to make an appointment with your lecturer/instructor to meet in person.

Student behaviour guidelines

Everyone must behave professionally. Students are expected to demonstrate respect for teacher and
fellow students at all times. Behaviour that is disruptive to a positive learning environment reported
to the teacher will result in a warning on the first instance; the second instance might result in a
failing grade along with expulsion from the school.
Unacceptable behaviors can be:
 Cheating on an exam
 Collaborating with others on work to be presented, if contrary to the stated rules of the
course
 Submitting, if contrary to the rules of the course, work previously submitted in another
course
 Knowingly and intentionally assisting another student in any of the above actions, including
assistance in an arrangement whereby work, classroom performance, examination, or other
activity is submitted or performed by a person other than the student under whose name the
work is submitted or performed
 Plagiarising

 IMPORTANT:
 First violation will result in a grade ZERO (0%) for that assignment.
 Second violation will result in a failing course grade.

Disability support services

Students with disabilities are advised that accommodations and services are available at UEH-ISB. It
is the student's responsibility to contact UEH-ISB office and submit appropriate documentation prior
to receiving such services.

Additional information
This unit guide may be revised at the discretion of the Academic Department with approval from
Program Academic Director and School Academic Committee where appropriate.

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