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Increasing purchasing intention of eco-efficient products: the role of the


advertising communication strategy and the branding strategy

Article  in  Journal of Brand Management · September 2019


DOI: 10.1057/s41262-019-00150-0

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Journal of Brand Management
https://doi.org/10.1057/s41262-019-00150-0

ORIGINAL ARTICLE

Increasing purchasing intention of eco‑efficient products: the role


of the advertising communication strategy and the branding strategy
Evandro Luiz Lopes1   · Ricardo Teixeira Veiga2

Revised: 27 May 2017


© Springer Nature Limited 2019

Abstract
Eco-efficient products achieve a balance between resource efficiency and environmental responsibility, including economic,
social, and ecological aspects. Due to increasing consumer environmental awareness, companies have been pushed to consider
the environmental impact of their activities, in terms of production processes and the design of marketed products. To gauge
the effects of different advertising strategies on the purchase intention of eco-efficient products for different brand strategies and
different consumers, we conducted three experiments with 449 college students as subjects. The effects of different marketing
strategies, the use of brand names, and the subjects’ regulatory foci (promotion and prevention) were manipulated and measured.
First, the power of brand extension was demonstrated, as the purchase intention of an eco-efficient version of an existing product
is higher than that of a new eco-efficient brand. Second, it was shown that using positive emotional advertising has a stronger
effect than using informative advertising. Third, we detected a mild effect on purchase intention when using an informational
approach in communication. Finally, the negative promotional communication strategy had the greatest effect on purchase inten-
tion for prevention-focused individuals, and the positive emotional strategy had the greatest effect for promotion-focused subjects.
It was also evident that a new brand per se does not contribute to increasing the purchase intention of an eco-efficient product.

Keywords  Eco-efficient products · Promotional communication strategies · Regulatory focus · Experiment

Introduction Consumer environmental awareness is a pull factor for green


product and process innovation (Joshi and Rahman 2015).
Concern over environmental damage leads companies to Even if the world market consumes approximately US
develop models of management, product development, $1.37 billion in green products and services, and consumption
and production planning to analyze the life cycle of raw is expected to be roughly US $2.74 billion by 2020, advanced
materials and energy consumption in their products and environmental technologies seem to be consumed currently only
processes. Eco-efficient products are intended to achieve by niche markets because of their high cost (Schmidt 2001). Nev-
a balance between resource efficiency and environmental ertheless, there is a belief that costs will certainly decrease over
responsibility, including economic, social, and ecological time, either by reducing the costs of new technologies (Noppers
aspects (Honkasalo 2002). Examples of eco-efficient prod- et al. 2014) or by increasing demand (Kim et al. 2015; Fiore et al.
ucts include high-tech products such as hybrid and/or elec- 2017), and current niches will give way to mass markets (Naka-
tric cars and heating systems that use solar energy and sim- mura and Kondo 2006). Until this occurs, eco-efficient products
pler products such as presence sensors for ambient lighting. will focus on specific segments with higher purchasing power.
In contrast to (high) cost, which factors facilitate the
adoption of eco-efficient products? A brand and its adver-
tising strategy can influence beliefs, attitudes, and consumer
* Evandro Luiz Lopes
elldijo@uol.com.br; elldijo@uni9.pro.br purchase intention. Therefore, it would be reasonable to
assume that companies will profit if they link their brands
1
Universidade Nove de Julho, Rua Vergueiro 235, (or brands of their products) to eco-efficiency concepts. It is
01504‑001 São Paulo, Brazil also possible that managers could encourage the adoption of
2
Universidade Federal de Minas Gerais, Av. Pres. Antônio eco-efficient products (EPs) by manipulating their advertis-
Carlos, 6627 ‑ Pampulha, 31270‑901 Belo Horizonte, MG, ing communication strategy.
Brazil

Vol.:(0123456789)
E. L. Lopes, R. T. Veiga

For most companies, growth is driven by the successful communication strategies on the intention to purchase eco-
development and marketing of new products or services. efficient products for different brand strategies given the
A prime example of this is the 3 M top management goal consumer’s regulatory focus?
of achieving 40% of sales generated by products developed To answer this question, we performed three experi-
within the last 5 years. However, within 5 years, firms dis- ments, which will be presented following a brief theoretical
continue almost half of their newly introduced products review, in which we analyze the main theoretical pillars that
(Taylor and Bearden 2003). Companies often attempt to link provided the foundation for our study—new brands versus
an established brand to a new product in a branding strategy brand extension, communication strategies, and regulatory
known as brand extension, hoping that a new product will focus. In the first experiment, we analyzed the effect of a
profit from the reputation of the source brand (Delvecchio brand extension (vs. a new brand) on the intention to buy
and Smith 2005). Although this is a trendy strategy widely an eco-efficient product. In the second study, also framed
used by global companies such as Unilever and Nestlé, few in the context of the intention to buy eco-efficient products,
experimental investigations have been conducted to gauge we analyzed the effect of the different strategies of advertis-
the acceptance of new brands compared with extensions ing communication for consumers with different orienta-
(Mccarthy et al. 2001; Huang et al. 2017). tions of regulatory focus. Finally, in the third experiment, we
On the one hand, different options for EPs are sold in sev- analyzed on aggregate the variables of advertising strategy,
eral product categories with great variations in price, which consumer regulatory focus, and brand management strategy
may lead consumers to demonstrate different levels of pur- (new vs. extension).
chase effort, resulting in different involvement levels. On the
other hand, different advertising communication strategies
can motivate and persuade consumers. Such strategies, as
Theoretical review
typified by Aaker et al. (1986) and endorsed by France et al.
(1994) and Geuens and De Pelsmacker (1998), are known
In this section, we briefly discuss the main theoretical
as informational, positive emotional, and negative emotional
concepts regarding advertising strategies and the use of
strategies.
trademarks.
The literature on each of the three categories of advertis-
ing communication strategies is already established. How-
ever, there are no studies on their application and effects on Consumer assessments of new brands versus brand
the intention to purchase EPs. Likewise, the benefits and extensions
biases of using brand extension are already known (Ferguson
et al. 2016; Hussain and Rashid 2016), but studies on brand Frequent use of the brand extension strategy is a result of the
extension in EPs are scarce. understanding that consumers prefer extensions to new and
Given the emotional aspects involved in the decision unfamiliar brands (Mccarthy et al. 2001). Marketing studies
process to purchase EP (Lee 2017), previous studies have have shown that between 80 and 90% of products launched
identified emotional (or sentimental) associations justifying annually use this branding strategy (Keller 2003; Völckner
the adoption of EP (Ginsberg and Bloom 2004; Golubevaitė and Sattler 2004).
2008), to the detriment of others without sustainable char- A brand is extended when it is additionally employed in
acteristics, another relevant factor that can contribute to goods/services of a different class from the one in which it
understanding the effectiveness of the promotional commu- is usually marked (Swaminathan et al. 2001). This is also
nication of eco-efficient products is the orientation—promo- the view of Aaker (1998), who claimed that brand exten-
tion or prevention—of the consumer. We understand that a sion occurs when an already established brand name (main,
theoretical gap has been identified because the interaction original, or parent brand) in a market or category of products
between the strategies of communication and brand exten- is used to enter into another market or category of products
sion in consumers with different regulatory foci (prevention in which the brand is not yet active.
or promotion) remains unclear. Even though previous studies Brand extensions benefit from the transfer of the per-
have analyzed the effect of regulatory focus on the product ceived quality of the original brand, which is usually well
evaluation process, none have so far verified this personality known (Aaker and Keller 1990; Dens et al. 2008). Smith and
trait in the evaluation of products whose emotional charac- Park’s (1992) survey showed that brand extensions captured
teristics are highly relevant (Testa et al. 2015; Klein and the largest share of the market and demonstrated greater
Melnyk 2016). Furthermore, research has not determined efficiency in returns on advertising investment compared to
how the communication strategy used by a brand can influ- new brands. The result of brand extension strategies is an
ence this process. Thus, we propose the following research increase in positive affect and reduction in perceived risk in
question: What are the effects of the different advertising comparison with new brands (Lai 2006).
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

Studies have pointed out that there is a transfer, both posi- guiding consumer behavior: focus on promotion and focus
tive and negative, of attributes from the original brand to on prevention. According to this cognitive psychology the-
the brand extension. Aaker and Keller (1990) stated that ory, during the process of acquiring information and evalu-
when there are inconsistencies between the attributes of the ating alternatives, individuals with a promotion focus will
original brand and the extended brand, consumers tend to react more positively to options that signal their positive
perceive the strategy of brand extension as negative. On the aspects, whereas individuals with a prevention focus will be
other hand, they argue that the perception of quality in com- more easily persuaded by options that reinforce the negative
paring the main brand to its extension is positively affected aspects.
when the product categories are complementary. Since the Previous studies have indicated that information on earn-
existing brands used in that study benefited from a favora- ings will have a greater effect on individuals with a promo-
ble image and the new extensions were cautiously fitted to tion focus, while information regarding losses will have a
the existing brands, we generally expect responses to the smaller effect on prevention-focused individuals (Higgins
line extensions of known brands to be more positive than 1997; Higgins et al. 2001; Pham and Avnet 2004; Zhao
responses to new brands. and Pechmann 2007). To achieve a desired outcome, the
Brand extensions are associated with stronger positive regulatory focus of a consumer may induce strategic incli-
attitudes than new brands (Mccarthy et al. 2001). nations of approach or distance (Akhtar and Lee 2014). A
Even though a study conducted by Michel and Donthu focus on promotion involves sensitivity to positive results
(2014) found significant effects for brand extensions in the (both their presence and absence). Therefore, an approach
conditions of central and peripheral associations in relation that matches the desired final state is the natural strategy for
to the extended brand, it is already known that the extension self-regulation with a focus on promotion (Higgins 1997).
of strong brands leads consumers to react more favorably to Reasonably, the focus on prevention involves sensitivity to
marketing activities (Hoeffler and Keller 2003). negative results (both their absence and presence). Thus, an
Previous studies were not conclusive when it came to inclination toward distance that does not match the desired
identifying the best branding strategy for launching an eco- final state is the natural strategy for self-regulation focused
friendly product. De Chiara (2016) analyzed data from 109 on prevention.
Italian companies on the use of green product labels and One aspect of the focus on promotion, marked by anxi-
brands. One of the outcomes of the study was that the mis- ety (Pham and Chang 2010), is a strong concern for seizing
alignment between the introduction of eco-efficient products opportunities. Alternatively, the focus on prevention, based
to the portfolio and the general strategy of the company, on surveillance (Pham and Chang 2010; Akhtar and Lee
recognized in the market as negative, affected the behavio- 2014), is characterized by a strong concern with avoiding
ral intention of consumers. In addition, Olsen et al. (2014) errors (Pham and Higgins 2005). Consequently, individuals
identified a positive effect for a brand when it introduces an with a focus on promotion tend to maximize hits and mini-
EP into its portfolio. However, when 75 new products were mize failures, while prevention-oriented individuals tend to
introduced to the market, the analysis of the effect of a brand maximize correct rejections and minimize errors.
in relation to the EP was inconclusive. Although Sengupta and Zhou (2007) claimed that regula-
Even if there is no clear indication that a recognized tory focus cannot be considered a personality trait, there are
brand extension will have significantly greater results than clues, both theoretical and empirical, that regulatory focus
the use of a new brand, we understand that because of the is indeed a state that may be analyzed as a fleeting context-
lower perceived risks associated with the use of a known sensitive personality trait (Pham and Chang 2010). In this
brand product, the brand extension will increase intent to respect, a theoretical idea that has gained ground states that,
purchase the EP. Therefore, the first hypothesis of the study depending on the process of his/her socialization and cog-
may be given: nitive formation, an individual will be either promotion or
prevention focused (Higgins 1997; Binswanger 2001).
Hypothesis 1  When applied to EPs, brand extensions have It is likely that the regulatory adjustment caused by the
a stronger positive effect on purchase intention than new congruence of the promotional communication strategy of
brands. an EP will influence the consumer’s intention to buy. Regu-
latory adjustment is the congruence between individuals’
Regulatory focus theory motivational orientations (regulatory focus), be it promo-
tion or prevention, and the strategy to achieve their goals.
The literature demonstrates that regulatory focus is an emo- The relationship between this orientation and the way a
tional cognitive phenomenon that explains the relationship goal is pursued usually affects consumption assessments
between motivation, self-regulation, and goal achievement and thus behavior (Higgins 2012). This adjustment occurs
(Higgins 1997). It also identifies two basic orientations because the information is compatible with the consumer’s
E. L. Lopes, R. T. Veiga

motivational orientation at that time. Therefore, it is easier evaluated brands (MSamsung = 9.67, SD = .7 and MSony = 7.33,
to process and understand information that is consistent with SD = 2.3; t(8) = 3.055, p < .05). Following this result, Sam-
the individual’s regulatory orientation. Although some pre- sung, ranked in the “Top of Mind Brazil 2017” in the cat-
vious studies have indicated that non-regulatory adjustment egory of innovative products (Folha de São Paulo 2017), was
may be more persuasive in relation to adjustment according chosen as the brand name for which a false extension would
to situational conditions (Higgins and Scholer 2009; Lee be created. The same creative process was used to generate
2009; Tam and Spanjol 2012), the phenomenon of regula- the list of fake brands. Two students brainstormed the names,
tory adjustment is predominant in the literature (Wang et al. and the nine-student group rated them. Student’s t test for
2017). Thus, the following hypotheses may be stated: paired samples indicated a significant difference between the
evaluations performed for Stilux (M = 4.67, SD = 1.7) and
Hypothesis 2a  The intention to buy EPs on the part of Órion (M = 6.44, SD = .8, t(8) = 2.399, p < .05), which were
individuals oriented toward a prevention focus will be preferred by the evaluators. Thus, Órion was adopted as a
greater (lower) when advertising uses negative (positive) more suitable fake brand for the experiment.
emotional discourse. Following the choice of brands to be compared, we
designed the advertisements for brand extensions. Except
Hypothesis 2b  The intention to buy EPs on the part of for the brand quoted, the advertisements were identical. In
individuals oriented toward a promotion focus will be a background of neutral color, an energy-saving light bulb
greater (lower) when advertising uses positive (negative) was presented along with the following statement: “In addi-
emotional discourse. tion to saving electricity, [Órion vs. Samsung] electronic
light bulbs last more than 8000 h.” The rest of the text was
To test the first hypothesis, we designed the first experi- standardized, including an appeal to save the environment,
ment, described as follows. placing emphasis on the corresponding brand. Written in
Portuguese, the stimuli are shown in Figs. 1 and 2.
Study 1: the role of brand extension
Measures
The purpose of Study 1 was to compare the effect of a brand
name extension with the effect of a new brand on the pur- The efficiency of the manipulation was gauged by the brand
chase intention of an EP. For this purpose, Study 1 included recognition estimated for an item (I know the brand of
a single-factor experiment in which the advertisement of an that bulb) on a five-point scale anchored by 1 = Certainly
economic light bulb was manipulated. The economic light not and 5 = Certainly. We also estimated the quality of the
bulb was used because it is a low-involvement product (Mit- advertisement perceived by the respondent through a scale
tal 1989; Serrão 2005; Ghasemaghaei and Hassanein 2015; adapted from DeBono and Packer (1991), consisting of
O’Neil and Eisenmann 2017), and therefore, the manipula- six items (This advertisement… caused a positive impres-
tion of brands and contexts tends to be perceived as very sion;… showed something important;… is reliable;… is
similar. Like batteries, salt and pens, light bulbs have been overdone [inverted item];… is visually beautiful), measured
used as a product with low involvement in several academic on a five-point scale anchored by 1 = Strongly disagree and
studies (Mittal 1989). We chose light bulbs because of the
eco-efficient appeal that the new models offer consumers.

Stimulus

We used an initial pretest to choose the brands for the experi-


ment. Two undergraduate students from business courses
drew up a list of manufacturers of home appliances and elec-
trical and electronic products that could also produce bulbs
for residential use. Nine other students (five men and four
women, Mage = 22.7 years) rated the brands suggested by
the first group, using a 10-point scale anchored by 1 = “This
brand would certainly not be a good manufacturer of light
bulbs” and 10 = “This brand would certainly be an excellent
manufacturer of light bulbs.”
Student’s t test for paired samples showed a significant
difference between the assessments performed for the best Fig. 1  Stimulus with the new brand
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

Results

A sample of 109 undergraduate students participated in the


first experiment, including 62 (56.9%) men. The sample’s
mean age was 23.1 years (SD = 3.6). Exposure to stimuli
was relatively balanced, as 53 (48.6%) participants assessed
the light bulb advertisement with the brand extension, while
the other 56 (51.4%) rated the light bulb advertisement with
the new brand. The manipulation of brand recognition was
appropriate, since there was a significant difference in brand
recognition in the experimental groups (Mbrand extension = 4.35
and Mnew brand = 1.63; t(105) = 21.11; p < .01).
The aggregate score for the advertisement quality scale
items was used due to the favorable results of the exploratory
Fig. 2  Stimulus with brand extension factor analysis (EFA) performed a priori. The EFA, con-
ducted through principal component analysis and varimax
orthogonal rotation, produced a high, very reliable eigen-
5 = Strongly agree. This procedure was necessary to avoid value factor (α = .881, average variance extracted
having the study results influenced by differences in per- [AVE] = .974), which explained 68.6% of the total variance,
ceived quality between the stimuli. and the factor solution had KMO = .736 and a significant
We also looked at how appropriate the brand was for result of Bartlett’s sphericity test at the level of 1%
launching a new light bulb. This last control was used to ( 𝜒(15)
2
 = 556.18, p < .01).
measure the level of rejection of the brand. Even if an unrec- The perceived quality of the advertisement did
ognized brand was being used, we did not want it to have a not show a significant difference between the experi-
high rejection level. This variable was measured by an item mental groups (M extension brand advertisement  = 4.47 and
(I believe this brand is not suitable for an economic light Mnew brand advertisement = 4.49; t(107) = .858; p > .10). Therefore,
bulb) using a 5-point scale anchored by 1 = Strongly disagree it is possible that the perceived quality of the advertisements
and 5 = Strongly agree. Finally, the intention to purchase the did not influence the results of the first study. Likewise, there
product (the dependent variable of the study) was estimated is no significant difference between the levels of adequacy of
by means of a scale adapted from Wu et al. (2015), presented brand use for the chosen product category (MSamsung = 4.06
in Table 1. and MÓrion = 3.93, t(107) = 2.97, p < .05).
Finally, the respondents’ purchase intention was analyzed.
The EFA indicated that the aggregation of the score of the
Data collection scale items as a measure of the dependent variable was ade-
quate because the first extracted factor explained the most
Brazilian college students were presented with the experi- variance (KMO = 0.793; Bartlett: 𝜒(6) 2
 = 149.94; p < .01;
ment stimuli on computers in a laboratory at their school. α = .823; AVE = .902 and explained variance = 65.44%).
In each session, a professor, previously trained for this task, Student’s t test for independent samples showed that there
assisted and monitored his students, telling them that a com- was a significant difference between the students’ purchase
pany was pondering the launch of a new line of economic intention for the extended brand light bulb advertisement
light bulbs and that the students could help by answering (M = 5.22) compared with that of the students who evaluated
a fairly simple questionnaire concerning the new project. the advertisement for the brand new light bulb (M = 2.85,
Student participation in the experiment was not mandatory. t(107) = 13.55, p < .01).

Table 1  Purchase intention measurement scale. Source: Adapted from Wu et al. (2015)


Code Item Lower anchor Upper anchor

IC1 How favorable are you to buying the advertised product? 1—Not at all favorable 7—Very favorable
IC2 How likely are you to buy the advertised product? 1—Not at all likely 7—Very likely
IC3 How sure are you that you will buy the advertised product? 1—Not certain 7—Very sure
IC4 What are the chances of you buying the advertised product? 1—No chance 7—High chance
E. L. Lopes, R. T. Veiga

Discussion of the results of Study 1 messages that make use of informative discourse) do not
affect the evaluation of utilitarian products.
As expected, also in the case of EP advertisements, Considering that most EPs are utilitarian (Allais, Reyes
extended-label advertising had a greater effect on pur- and Roucoules 2015), one might imagine that emotional
chase intention than brand new advertising did. This effect discourses would not influence consumers’ intention to buy.
corroborates previous studies, showing that brand names On the other hand, several studies indicate the persua-
increase consumers’ behavioral intentions (Aaker and Kel- sive effect of positive feelings in advertising (Aaker et al.
ler 1990; Macinnis et al. 2014). In fact, it is not a new 1986; Geuens and De Pelsmacker 1998). Positive emotional
finding in marketing research that recognized successful appeals (positive emotional discourse) generate interest in
brands have a strong influence on the purchase decision the advertisement, reduce irritation, and lead to positive
process, given the large number of products launched judgments of the advertised message, thus enhancing the
annually using a brand or line extension strategy. purchase intention of the promoted product.
Even on an equal footing, a recognized brand is a major Studies have shown that positive emotional discourse
differentiator in an advertising campaign. However, the evokes positive affect in response to advertising and may
marketing literature evokes other factors to be considered result in positive influences on behavioral responses (Petty
along with brand use in integrated marketing communi- et al. 1991). On the other hand, by eliciting negative affect,
cation. One is the advertising communication strategy negative emotional discourse weakens advertisement evalu-
itself. In this study, we employed a strategy known as ations (France et al. 1994). Particularly in the case of con-
informative discourse (Aaker et al. 1986; Johar and Sirgy sumer products, studies exploring negative feelings in adver-
1991). However, other communication strategies could tising, such as annoyance or disgust, have detected negative
be applied. We also investigated how the choice of other behavioral effects (De Pelsmacker and Van Den Bergh 1996;
communication strategies would interfere in the decision Dens et al. 2008). Negative emotional discourse in advertis-
process for purchasing EPs. This decision was motivated ing is often used to draw attention to the message and induce
by the suspicion that the decision-making process for buy- persuasion based on the advertisement’s message (Shehryar
ing EP differs from non-eco-efficient products given the and Hunt 2005).
emotional (rather than rational) appeal that these products In this case, the evaluation of the new product or brand
may arouse in consumers (Lee 2017). will mainly be based on the advertisement. Therefore, it is
It is becoming increasingly clear that sustainable devel- expected that when consumers are introduced to a new EP
opment is not a remote future concern (Charter and Tisch- (or new EP brand), even if they are motivated to learn about
ner 2017), but rather a problem that must be faced today the product and its resources, they need stronger “clues” to
in order to avoid critical situations in the future (Testa make an evaluation. Thus, even if an informational resource
et al. 2015). With this in mind, it is possible that consum- is available and this information is recognized as positive,
ers, in addition to assessing the technical attributes of the the emotional discourse will influence the intention to con-
EP in question, are influenced by the intrinsic emotional sume the product in a more intense way. Thus, we arrived at
calls (Tukker 2015; Scheepens et al. 2016) for this type the following hypothesis:
of product.
The influence of emotional aspects on the behavioral Hypothesis 3  A consumer’s purchase intention for a new
variables of consumers has already been identified (see, for EP is stronger if the advertisement employs emotional dis-
example, Harms and Linton 2016). However, it is important course rather than informative discourse.
to understand how the strategies of advertising communi-
cation can influence this process. These strategies can be To test Hypotheses 2 and 3, we designed the second
divided into informational appeals and motivating stimuli experiment, described as follows.
of an emotional order (Aaker et al. 1986; France et al. 1994;
Geuens and De Pelsmacker 1998). Informational resources Study 2: the role of advertising communication
(informational discourse) inform consumers of the key bene- strategies
fits of the advertised product/brand, while emotional appeals
are intended to evoke feelings or emotions in consumers This study aimed to gauge the effect of different advertising
(Aaker and Keller 1990; Johar and Sirgy 1991). communication strategies (informative discourse, positive
Klein and Melnyk (2016) identified that more hedonic emotional discourse, and negative emotional discourse) on
arguments (used in advertising messages that use positive the purchase intention of an EP. To do so, we performed a
and negative emotional discourse) improve the evaluation of 3 × 2 experiment (three advertising communication strate-
hedonic products but not of utilities. However, the authors gies [informative, positive emotional, and negative emo-
also found that utilitarian arguments (used in advertising tional discourses]) versus two regulatory foci [prevention
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

and promotion] by means of a complete factorial between-


subjects design. Furthermore, in this study, we manipulated
the advertisement of an energy-saving light bulb.

Stimulus

Three different advertisements concerning the launch of a


new energy-efficient light bulb were designed. The energy-
efficient light bulb image was the same for all three adver-
tisements. The one that used informative discourse was
the same advertisement used in Experiment 1, but without
presenting any brand. Moreover, the advertisement slogan
was substituted with “Energy-efficient light bulb: The future
starts now.” The advertisement using positive emotional dis-
course featured a couple and their assumed child in a green Fig. 4  Stimulus with positive emotional propaganda
field on a sunny day. On the left side, there was a photograph
of the energy-efficient light bulb with the following message: MC2—“The advertisement presents a positive scenario for
“Use energy-efficient light bulbs to guarantee the future for the future of the planet”; and MC3—“The advertisement
those you love!” just before the anchoring slogan (“Energy- presents information about the product”). We employed
efficient light bulbs: The future starts now”). Finally, the the scale of Lockwood et al. (2002), composed of 10 items
third advertisement, which used negative emotional dis- (five items to measure promotion regulatory focus and five
course, featured a polluted city where it was possible to others to estimate prevention regulatory focus) to measure
see large emissions of smoke and a river with very murky the participants’ regulatory focus. As in the first study, the
waters. On the left, just below the photograph of the bulb, dependent variable was purchase intention, measured with
we placed a different message (“Not using energy-efficient the adapted scale of Wu et al. (2015). With minor adapta-
light bulbs damages the environment and the future of the tions, the data collection procedure was similar to that used
planet!”) before the same anchoring slogan of the two other previously.
advertisements, which completed the text.
The stimuli with the strategies of informative, positive Results
emotional, and negative emotional discourses are presented
(written in Portuguese) in Figs. 3, 4 and 5, respectively. The sample comprised 130 Brazilian undergradu-
ates (67 = 51.5% men), whose mean age was 21.8 years
Measures (SD = 2.8). The experimental groups had the following
numbers of subjects: 40 (30.7%) participants analyzed
The manipulation was checked by comparing the means advertising with positive emotional communication (PC),
of the scores of three items (MC1—“The advertisement 44 (33.8%) evaluated advertising with negative emotional
presents a negative scenario for the future of the planet”;

Fig. 3  Stimulus with advertisement with informative discourse Fig. 5  Stimulus with negative emotional propaganda
E. L. Lopes, R. T. Veiga

communication (NE), and 46 participants were exposed to The results showed that there was a significant difference
the advertisement with informative discourse (ID). in purchase intention for individuals with a prevention focus,
The manipulation check revealed that the stimuli were depending on the type of advertisement to which they were
appropriate because, as shown in Table 2, significant differ- exposed (F(2,46) = 8.946, p < .01). Post hoc tests revealed
ences in the expected directions were observed in the scores that the negative emotional communication strategy led to
for the advertising pieces. For this analysis, we compared the stronger purchase intention (M = 5.64) compared with the
means via ANOVA with Scheffe’s post hoc test. strategy of positive emotional discourse (M = 4.33, p < .10)
As expected, EFA of the items for the regulatory focus and the strategy of informative discourse (M = 3.45, p < .01).
measurement scale revealed two factors (KMO = .788, Bar- Likewise, there was a significant difference in purchase
tlett = 𝜒(45)
2
 = 446.11, p < .01), explaining 61.5% of the total intention for promotion-focused individuals, depending on
sample variance and grouping the items as theoretically pre- the communication strategy used (F(2.82) = 40.269, p < .01).
dicted, with good internal reliability (αPromotion = .832; The post hoc test showed that the positive emotional com-
AVE = .888 and αPrevention = .704; AVE = .940). The respond- munication strategy resulted in stronger purchase intention
ents were classified according to the two profiles (promotion for this group (M = 6.10) compared with the results for the
or prevention) following the difference between the aggre- other communication strategies (M negative emotional = 2.98
gate scores of the factors (we used the average of the five and Minformative discourse = 3.51, both with p < .01). In the
affirmative items on the prevention profile scale reduced advertising with informative discourse, the analyses did
from the five affirmative items on the promotion profile not reveal a significant difference in purchase intention
scale, resulting in M = 1.05, SD = .743, minimum = − 0.60 for the two groups of subjects with different regulation
and maximum = + 2.80). Thus, the sample consisted of 47 foci (Mprevention = 3.46 and Mpromotion = 3.51; F(45,1) = .021;
(36.2%) prevention-focused individuals and 83 (63.8%) p > .866). Figure 6 compares the group averages for pur-
promotion-focused individuals. chase intention.
Finally, the EFA of the purchase intention measurement
items revealed only one factor (α = .787), explaining 56.2% Discussion of the results of Study 2
of the total variance of the sample, as well as adequate indi-
cators for the factor solution (KMO = .878; Bart- Broadly speaking, Study 2 showed both the effect of adver-
lett = 𝜒(6)
2
 = 56.117, p < .01). Based on this result, the aggre- tising communication strategies (informational, positive
gate score for the items related to purchase intention was emotional, and negative emotional) and the effect of regula-
used as the dependent variable in further analyses. tory focus on the purchase intention of an EP. We found that
The univariate general linear model (GLM) analysis informative discourse resulted in mild purchase intention
detected a significant main effect of the communication regardless of the profile of the experimental subject. Thus,
advertising strategy (F(2.130) = 13.863, p < .01; η2 = .183) and appeals to cognitive rationality did not appear to increase the
a significant main effect for regulatory focus (F(1.130) = 1.121, probability of purchase in this context.
p > .292, η2 = .009). As predicted, we also found an inter- On the other hand, emotional discourses were more effec-
action effect between the communication strategy and the tive in encouraging the purchase intention of an EP. Over-
individual’s regulatory focus (F (2,130) = 24.751, p < .01, all, the best appraisal was observed for positive emotional
η2 = .285). discourse. A post hoc test (ANOVA with Scheffe’s post hoc
test) indicated that positive emotional discourse (M = 5.52)
generated greater purchase intention than negative emotional
discourse (M = 4.19; p < .01), and informative discourse
Table 2  Manipulation checking of advertisements (M = 3.49). Furthermore, there is no significant difference
Variable Advertisement assessed n Mean SD Sig. between the latter two (p > .13). However, for individuals
with a prevention regulatory focus, negative emotional dis-
MC1 Positive emotional 40 1.45 .504 a
course was more effective.
Informative discourse 46 1.46 .673 b
Among the promotion-focused subjects, we observed a
Negative emotional 44 4.18 .815 c
strong and favorable difference in purchase intention when
MC2 Positive emotional 40 3.43 .984 c
positive emotions were elicited instead of negative emotions.
Informative discourse 46 1.98 .830 a
Thus, we recommend the use of positive emotional discourse
Negative emotional 44 2.07 .818 b
in mass communication campaigns.
MC3 Positive emotional 40 1.95 .783 a
The results of Study 2 should be regarded as valid in a
Informative discourse 46 3.09 .932 c
context of general communication campaigns in which only
Negative emotional 44 2.07 .789 b
the product category is evidenced. In this scenario, the lack
Sig.: a → c = p < .01; b → c = p < .01; b → a = p > .10 = not significant of a legal endorser or brand may lead to a different result
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

Fig. 6  Effect of regulatory focus 6.10


and communication strategy on 5.64
purchase intention

Purchase inten on
4.33
3.51 3.46
2.98

Informa ve discourse Posi ve emo onal Nega ve emo onal


Promo on focus Preven on focus

from what would be observed if the scenario had one of of affect explain the strong link between the feelings evoked
these elements for consumer assessment—especially if the by the advertisement and the assessment of the related brand
brand were familiar to the target, which is typical in a brand (Gresham and Shimp 1985; Homer 2006).
extension strategy. As consumers are, by definition, unfamiliar with a new
Knowledge of the brand influences the evaluation and brand, they have no prior knowledge or recollection of the new
effect of advertising strategies on attitudes toward the prod- brand’s attributes, and therefore, the influence of advertising
uct (Stammerjohan et al. 2005). Several studies have exam- communication will be stronger.
ined the effects of brand familiarity in response to stimuli
(see, for example, Campbell and Keller 2003), showing that Hypothesis 4  A new brand (vs. brand extension) will (vs.
high familiarity limits the effectiveness of advertising (Stam- will not) influence the effect of advertising on a consumer’s
merjohan et al. 2005). Highly familiar brands are associated purchase intention; thus, (…)
with well-established and relatively stable attitudes, which
are not affected by a single advertisement (Derbaix 1995; Hypothesis 4a  Positive emotional communication will
Stammerjohan et al. 2005). This is because individuals are increase the purchase intention for individuals with a pro-
more susceptible to prior opinions than they are influenced motion focus.
by new information (Derbaix 1995; Weilbacher 2003; Stam-
merjohan et al. 2005; Dens et al. 2008). Hypothesis 4b  Negative emotional communication will
When a new product of a highly recognized brand is sold, increase the purchase intention for individuals with a pre-
consumers are expected to apply their preexisting attitudes vention focus.
to the extension. Faced with an assessment task, individuals
initially attempt to classify the object into a given category. Knowing that individuals with a prevention regulatory
If the classification is successful, affect associated with the focus are more sensitive to risk perception (Pham and Chang
category will be transferred to the classified object (Fiske 2010), it is reasonable to assume that they will cling to any
and Pavelchak 1986). In the case of highly familiar brands, type of information, which could make assessment easier due
the brand name can serve as a “clue” for categorization. to the lower uncertainty. Therefore:
Gielens and Steenkamp (2007) argued that when the name
of a brand is associated with a strong reputation for high Hypothesis 5  The purchase intention for prevention-
quality, this attribute will be extended to a new product for focused individuals will be higher than the purchase inten-
which the qualities are not evaluable before consumption, tion for promotion-focused individuals when advertisements
since individuals assume that the product extension is also use informative discourse.
of high quality.
Research on evaluating extensions has often pointed out To test Hypotheses 4 and 5, we conducted a third
that the perceived quality of the original brand is a crucial experiment.
factor in the evaluation of the new product because consumers
often believe that the extension has the typical attributes of the Study 3: the effect of advertising communication
original brand or offers the same benefits (Aaker and Keller strategies and the mediating role of the brand
1990; Nan 2006). Thus, consumers will rely less on advertis- extension strategy
ing to form an opinion on the extension and, consequently,
the advertising strategy will not strongly affect the assessment This study aimed to test the effect of brand extension strat-
of the extension. On the other hand, research has shown that egy, different advertising communication strategies (inform-
for a new brand, classic conditioning and direct transference ative discourse, positive emotional discourse, and negative
E. L. Lopes, R. T. Veiga

emotional discourse) and an individual’s regulatory focus on Table 3  Sample description


his/her purchase intention of an EP. For this purpose, we per- Advertising New brand Extended brand Total
formed a 3 × 2 × 2 experiment (three strategies of advertising
communication [negative emotional, positive emotional, and Emotional positive 39 33 72
informational discourse]) versus two brands [extended brand Emotional negative 27 29 56
and invented brand] versus two regulatory foci [prevention Informative 44 38 82
and promotion] by means of a complete factorial between- Total 110 100 210
subjects design. As in Study 2, we manipulated the advertis-
ing of an energy-efficient light bulb.
Table 4  Manipulation check of advertisements
Variable Advertisement assessed n Mean SD Sig.
Stimulus
MC1 Positive emotional 72 2.04 .813 a
Based on the three advertisements used in Study 2, we cre- Informative discourse 82 1.93 .813 b
ated six different advertisements for the launch of a new Negative emotional 56 4.02 .820 c
energy-efficient light bulb, three with an extended brand and MC2 Positive emotional 72 4.03 .804 c
the other three with a fake brand. We present the stimuli Informative discourse 56 1.61 .493 a
associated with the strategies of informative, positive emo- Negative emotional 82 3.49 .946 b
tional, and negative emotional discourses in the context of MC3 Positive emotional 72 2.00 .856 a
brand extension and of a new brand in “Appendix” section. Informative discourse 56 2.13 .788 b
Negative emotional 82 2.50 1.080 c, d, e

Measures and procedures for data collection Sig.: a → c = p < .01; b → c = p < .01; a → d = p < .10; b → d = p < .10;


b → a = p > .10 = NS
The scales for the measurement of regulatory focus, brand
recognition, brand suitability for use in energy-efficient light equivalent scores for the suitability of both brands used
bulbs, and purchase intention of a previously used EP were for the energy-efficient light bulb—the real and the fake
adopted, and the data collection and control procedures were brands (MSamsung = 3.92 and MÓrion = 3.98; t(208) = 0.572;
the same. p > 0.568 = ns).
As expected, the EFA of the items on the regulatory
focus measurement scale revealed two factors with good
Results
internal consistency (α Promotion = .783; AVE = .822 and
α Prevention  = .698; AVE = .863, KMO = .701, Bart-
A sample of 210 Brazilian undergraduates (114 men; 54.3%)
lett = 𝜒(88)
2
 = 1356.32, p < .01), explaining 51.11% of the
took part in the third experiment. Their mean age was
22.3 years (SD = 2.69). total sample variance and grouping the items as theoreti-
The experimental groups were of similar sizes: 72 cally predicted.
(34.3%) students were submitted to emotional positive The respondents were classified according to two cat-
communication (PC), 56 (26.8%) appraised emotional nega- egories (promotion or prevention-focused individuals)
tive communication (EN) advertisements, and another 82 based on the difference between the factors (M = 1.66,
(39.0%) participants were exposed to advertisements with SD = .583, minimum = − .94 and maximum = + 3.6).
informative discourse (ID). Overall, 100 subjects (47.6%) Accordingly, the sample comprised 79 (37.6%) individu-
assessed the extended brand (47.6%), while 110 individuals als with prevention regulatory focus and 131 individuals
(52.4%) appraised the new brand (Table 3). (62.4%) with promotion regulatory focus. Finally, the
A check of the manipulation revealed that the stimuli EFA of the purchase intention measurement items identi-
were appropriate since, as shown in Table 4, significant fied only one factor (α = .888 and E = .967), explaining
differences in the expected direction were observed in the 63.7% of the total variance of the sample, as well as ade-
assessments of the advertising pieces. For this analysis, quate indicators for the factorial solution (KMO = .899;
we compared the means via ANOVA with Scheffe’s post Bartlett = 𝜒(6)2
 = 102.94, p < .01). In view of these results,
hoc test. the aggregate score for the items related to purchase
Likewise, the brand-manipulation check showed a sig- intention was used as the dependent variable in further
nificant difference between recognition of the extended analyses.
brand (MSamsung = 3.94) and the new brand (MÓrion = 1.50; The univariate GLM analysis detected a main effect
t (208) = 26.67; p < .01). In addition, the results showed for the communication strategy used in advertising
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

(F (2,210)  = 21.064, p < .01; η 2  = .147). The results also advertisements using negative emotional communication.
indicated a main effect for brand (F (1.210)  = 24.848; Higher purchase intention was also observed for promotion-
p < .01; η 2  = .112), a main effect for the regulatory focused individuals when exposed to a positive emotional
focus (F (1,210) = 19.761, p < .01, η 2 = .075), and a triple communication strategy.
interaction effect among the variables (F (2,210) = 6.143; Corroborating the results of Study 2, the communication
η 2 = .058). Furthermore, there were interaction effects strategy of informative discourse aroused a moderate level of
between all pairs of variables, as shown in Table 5. purchase intention, regardless of the profile of the respond-
ents. Similarly, confirming the findings of Study 2, positive
Discussion of the results of Study 3 emotional discourse, on average, led to a higher intention to
purchase an EP.
As shown in Figs. 7 and 8, which graphically depict the On the other hand, in the context of brand extension, the
results of this study, a brand extension enhances the inten- strategy of using informational discourse elicited higher
tion to purchase an EP in most of the compared scenarios, purchase intention in the group of prevention-focused
whereas the advertisement that used a new brand obtained individuals than in the promotion-focused individuals
the same results as in Study 2, in which no brand was pre- (Mprevention = 5.91 and Mpromotion = 3.47; t(36) = 5.859, p < .01).
sented. The evaluation of the new brand, taking the adver- However, in the group of prevention-focused participants,
tisements into account, resulted in higher purchase intention the use of informational discourse caused the same level
for individuals with a prevention focus when they analyzed of purchase intention as the negative emotional discourse

Table 5  Output of data analysis (Study 3)


Dependent variable: purchase intention Sum of Degrees of Mean square F Sig. η2
squares (type freedom
III)

Corrected model 362.077 (a) 11 32.916 26.649 < .001 .597


Intercept 3923.956 1 3923.956 3176.847 < .001 .941
Brand main effect 30.691 1 30.691 24.848 < .001 .112
Advertisement main effect 42.129 2 21.064 17.054 < .001 .147
Regulatory focus main effect 19.761 1 19.761 15.998 < .001 .075
Interaction effect between brand × advertisement 7.093 2 3.547 2.871 .059 .028
Interaction effect between brand × regulatory focus 15.465 1 15.465 12.521 .001 .059
Interaction main effect between advertisement × regulatory focus 201.072 2 100.536 81.394 < .001 .451
Interaction main effect among brand × advertisement × regulatory focus 15.175 2 7.587 6.143 .003 .058
Error 244.564 198 1.235
Total 4809.115 210
Total corrected 606.642 209

(a) R2adj = .574

Fig. 7  Purchase intention for a Brand extension


brand extension 7
6.42 6.36
5.91
6
Purchase intention

5
4.29
4 3.47
3.11
3

1
Informative discourse Positive emotional Negative emotional

Promotion focus Prevention focus


E. L. Lopes, R. T. Veiga

Fig. 8  Purchase intention for a New brand


new brand 7
6.04
6
5.20

Purchae intention
5
3.92
4 3.49 3.41

3 2.78

1
Informative discourse Positive emotional Negative emotional

Promotion focus Prevention focus

(M = 6.36; t(22) = 1.095; p > .286). For this group, a brand 1.023]; t(208) = 2.828, p < .01). As predicted, we also detected
extension strengthened the original purchase intention when the negative and direct effect of the advertising strategy on
the negative emotional communication strategy was used purchase intention (β = − .787, 95% IC [− 1.032; − 0.541];
(Mextended brand = 5.20 and Mnew brand = 6.36; t(24) = 3.245; t(208) = − 6.320, p < .001). However, no mediation effect was
p < .05). However, brand extension did not increase purchase observed, since the relationship between brand and advertis-
intention in the scenario of positive emotional communica- ing strategy was not significant (β = .005, 95% IC [− .229;
tion (Mextended brand = 4.29 and Mnew brand = 3.92; t(26) = .739; .239]; t(208) < 1, p > .10).
p > .467 = n.s.). Finally, with the use of Model 14 of the PROCESS
To verify Hypotheses 4 and 5, we analyzed the media- macro, we analyzed the moderating effect of regulatory
tor effect of the advertising communication strategy and the focus on the relationship between the adopted advertising
moderating effect of the individual’s regulatory focus on the strategy and the purchase intention of the EP. The results
relationship between brands and purchase intention. A con- are shown in Fig. 11.
ditional model analysis was performed, as recommended by Both a significant positive relationship between brand
Hayes (2009), with the use of the PROCESS macro. Accord- and purchase intention (β = .605, 95% IC [.225; .985],
ing to Hayes (2009, 2013), the PROCESS macro aims to t(208) = 3.138, p < .01) and a negative relationship between
analyze the conditional processes through which one vari- advertising strategy and purchase intention (β = − .722,
able influences another. Such processes combine the use of 95% CI [− .945; − .499], t (208) = − 6.381, p < .01) were
mediation and moderation together in moderated mediation supported. Additionally, we verified that regulatory
or mediated moderation models. Moreover, the macro allows focus had a strong (negative) moderation effect on the
the use of categorical or continuous variables (Hayes 2009; relationship between communication strategy and pur-
Hayes and Scharkow 2013). chase intention (β = − 1.572, 95% CI [− 2.039; − 1.104],
Given the nature of the experimental variables and their t(208) = − 6.624, p < .001).
expected theoretical relationships, we used Model 14 of this Thus, it seems that the more prevention focused an
macro. The independent variable used was a dummy for the individual is, the more the communication strategy affects
brand extension strategy (0 = brand new and 1 = extended his/her purchase intention. In addition, considering the
brand). The mediator variable was also a dummy for the combined results of the two tested models, we found that
promotional communication strategy (1 = positive emotional
communication, 2 = negative emotional communication, and
3 = informative). The moderator variable was the respond-
ent’s regulatory focus (0 = prevention and 1 = promotion). Mediator Moderator
Finally, the dependent variable was the intention to purchase
an EP. The generic model is shown in Fig. 9.
In a preliminary analysis, we examined the mediating
effect of the advertising communication strategy on the rela-
tionship between the brand extension strategy and the EP Independent Dependent
purchase intention. For this purpose, we employed Model Variable Variable
4 of the PROCESS macro (simple mediation). As shown
in Fig. 10, the results indicated a direct and positive effect
of the brand on purchase intention (β = .603, 95% IC [.183; Fig. 9  Model 14 process
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

Fig. 10  Results of the initial


mediation model Communication
strategy
1=PC, 2=NE e 3=ID
n.s. β = -.787***.
β= .005
(-6.320)
(.038)

β = .603**
Brand (2.828) R2= .188
0=New Purchase intention
1=Extention

*p < .05; **p < .01; ***p < .001; n.s.= not significant

Fig. 11  Results of the moder-


ated mediation model Communication
strategy
1=PC, 2=NE e 3=ID
n.s. β = - .722**.
β= .005
(-6.381)
( .038)

β = .605**
Brand (3.138) R2= .343
0=New
1=Extention
Purchase intention
β = - .482*.
(-2.412)

Regulatory Focus
0=Prevention
1=Promotion
β = -1.572***.
(-6.624)

Communication
strategy
X
Regulatory Focus

*p < .05; **p < .01; ***p < .001; n.s.=not significant

the positive emotional strategy had the greatest effect on used in an extended product had a greater effect on the pur-
the purchase intention of an EP. chase intention of an EP than a new brand did.
In the second study, we confirmed the larger overall
effect of a positive emotional advertisement on purchase
General discussion and final considerations intention and a mild effect of informative discourse. In this
study, two results concerning the effect of the emotional
With 449 undergraduates as experimental subjects, we car- approach in communication were shown: (1) for the pre-
ried out three complementary experiments to investigate the vention-focused individual, the negative promotional com-
relationships between advertising communication strategy, munication strategy had the greatest effect on purchase
branding strategy, and purchase intention of an eco-efficient intention, and (2) for the promotion-focused individual,
product (EP). In the first study, we found that a known brand
E. L. Lopes, R. T. Veiga

the greatest effect was found when the positive emotional Shehryar and Hunt 2005; Dens et  al. 2008) and the
strategy was employed. results stimulated in different consumer profiles (Higgins
Finally, in Study 3, the results of the first study were cor- 1997; Higgins et al. 2001; Pham and Avnet 2004; Zhao
roborated. We also verified the effect of an extended brand and Pechmann 2007). Adding to these studies, our main
on the evaluation of prevention-focused individuals in all theoretical contribution is the identification of the effects
communication strategies, especially when informative (mediator) of the strategy of promotional communication
discourse is used as a persuasive argument. The results of and (moderator) of the regulatory focus in the purchasing
the third study showed that a new brand does not seem to decision process of an EP. Thus, this paper contributes to
increase the purchase intention of an EP. Even without con- the literature on brand management because it identifies
trolling for consumer perceptions of the price of the product, the relationships between the profile of consumers and
we can assume that the new brand does not reduce the per- the communication strategy adopted in advertising for
ceived financial risk of the purchase of a category of product new brands and extended brands. In particular, the results
that, in general, is more expensive. of the third experiment indicate a) the best practices for
Apparently, for prevention-focused consumers, an brand managers and b) for the literature, the mental pro-
extended brand, by reducing uncertainty, has more effect cesses that guide behavioral intention in the scenarios in
on the purchase intention of the advertised product. How- question.
ever, this does not apply when a new brand is considered in The use of advertisements with the same EP is one of
the context of promotion-focused communication. We also the limitations of this study. Another limitation is the use
verified the direct effect of the advertising communication of students as experimental subjects, even though we do
strategy on the purchase intention of an EP and the moderat- not suspect that the results were biased by the samples
ing effect of the consumer’s regulatory focus in this relation- used, since several previous studies have already con-
ship. Even if there is no empirical evidence on the mediat- cluded that university students are sensitive to current
ing effect of the communication strategy on the relationship environmental risks (e.g., Clugston and Calder 1999; Bis-
between brand strategy and purchase intention, individuals was 2012; Lin 2017) and are therefore suitable for studies
with a prevention regulatory focus were found to be the ones on eco-efficient products (Aurandt and Butler 2011; Ueda
most affected by the adopted communication strategy. and Terauchi 2017). Nevertheless, for greater external
Thus, we recommend that marketing managers for EPs validity, we suggest variations in further experiments, such
take advantage of their brands if they are known. In par- as the use of consumer panels and other (categories of)
ticular, they should employ a brand extension strategy with products. Finally, we did not control for the level of envi-
the aim of enhancing consumer interest, especially in the ronmental awareness of the participants. Even though the
promotion of new products in mass media. In such a con- studies were conducted with a complete factorial design
text, when the task of segmentation is difficult, they should with randomization of stimuli and, through this method,
choose the strategy of positive emotional communication. the effects of a possible difference among exogenous vari-
However, when audience segmentation is feasible, the use ables are ruled out (Wright et al. 2015), we suggest con-
of negative emotional communication should be preferred trolling for this variable in future studies.
when targeting people with a focus on prevention. Despite its limitations, we believe that this study not
Previous studies have already identified the effect of only makes a theoretical contribution to understanding the
brand extensions (vs. new brand) on behavioral intent effects of different advertising communication strategies
(e.g., Aaker and Keller 1990; Lai 2006; Dens et al. 2008) but also stimulates further investigation of this complex
in the same way as the effect of the different advertis- topic.
ing strategies (De Pelsmacker and Van Den Bergh 1996;
Increasing purchasing intention of eco‑efficient products: the role of the advertising…

Appendix: stimuli of experiment 3

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tising, and previous brand attitudes and knowledge. Journal of jurisdictional claims in published maps and institutional affiliations.
Advertising 34(4): 55–67.
Swaminathan, V., R.J. Fox, and S.K. Reddy. 2001. The impact of brand
extension introduction on choice. Journal of Marketing 65(4): Evandro Luiz Lopes  holds a B.A. in Mathematics, Master in Business
1–15. Administration and Doctor of Business Administration from the Gradu-
Tam, L., and J. Spanjol. 2012. When impediments make you jump ate Program in Business Administration from the University Nove de
rather than stumble: Regulatory nonfit, implementation intentions Julho where he serves as Professor of Marketing ministering the dis-
and goal attainment. Marketing Letters 23(1): 93–107. ciplines of Consumer Behavior, Strategic Marketing Management in
Taylor, V.A., and W.O. Bearden. 2003. Ad spending on brand exten- Retail Chain and Strategic Management Marketing and Quantitative
sions: Does similarity matter? Journal of Brand Management Methods. Coordinates research project funded by CNPq (National
11(1): 63–74. Council for Scientific and Technological Development) besides acting
Testa, F., F. Iraldo, A. Vaccari, and E. Ferrari. 2015. Why eco-labels as an evaluator for renowned journals. His research interests are con-
can be effective marketing tools: Evidence from a study on Ital- centrated twofold: marketing strategies and consumer behavior. He is
ian consumers. Business Strategy and the Environment 24(4): also professor of marketing at the Universidade Federal de São Paulo.
252–265.
Tukker, A. 2015. Product services for a resource-efficient and circu- Ricardo Teixeira Veiga  is graduate at Computer Science from Federal
lar economy—A review. Journal of Cleaner Production 97(1): University of Minas Gerais (1987), Master in Science at Administration
76–91. from Federal University of Minas Gerais (1993) and Ph.D. at Adminis-
Ueda, E.S., and F. Terauchi. 2017. Undergraduate students designing tration from the same University (2000). Has experience in Administra-
environmental concern products: A case study in design educa- tion, focusing on Marketing, acting on the following subjects: quality,
tion. In Sustainability through innovation in product life cycle experiments, attitude and motivation.
design, ed. M. Matsumoto, K. Masui, S. Fukushige, and S. Kon-
doh, 663–672. Singapore: Springer.

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