Actividad de proyecto 12

Actividad de aprendizaje 1: Elaborar el sistema de trazabilidad teniendo en cuenta la

estructura de la red geográfica y tecnológica definida por la organización

Understanding how to implement ISO standards

In order to be competitive in the global market and having in mind the quality processes as the
economics cornerstone, it is essential to have a very good understanding on the implementation
of the quality regulations and standard. That is why, it is of vital importance to be familiar with
the International Standards Organization (ISO) as this international organization is in charge of
providing standards to improve the efficiency in the performance of different processes and
minimizing mistakes and risks that might lead to productivity issues.

Please, have in mind the following instructions in order to complete the following activity. This
activity has been designed for you to reinforce your knowledge on the ISO standards and
regulations while using English as a means of communication:

1. Read the following text and answer the questions below.

_____________________________

By Michelle Bangert

Companies know ISO standards may be good for them, but they may need motivation to get
certified. Manufacturing sectors have adopted ISO 9000 for three reasons: the value of the
standard, the sales and marketing advantage, and company requirements.

Companies appreciate how the standard can improve their business processes and reduce
scrap, rework and cost. Second, manufacturers with similar products, service and price use the
certification to differentiate themselves from their competitors. “It gives you a marketing
advantage over the competition. In other words, It’s a differentiator for customers to pick the
best option for them.

The final reason manufacturers adopt ISO 9000 is that they were mandated to do so. ISO-
certified companies may require their suppliers to do the same. “It’s hard to do business with
anyone-especially in manufacturing-if you’re not ISO 9000 certified,” says an expert who has
25 years experience in international standards. 
However, the certificate alone will not improve the company’s business processes. The goal
should be improved business, not a piece of paper. Done correctly, ISO standards can improve
an organization’s business processes and add value.

Experts agree that the most important component to ISO improvements should be attitudes
within the company rather than just documents. “The key is to actually implement it and get
 management involved … ISO standards can help by actually saving money or improving a
company’s environmental footprint.” they say. (Bangert, 2007)

2. Based on the text, match the best synonym for each of the terms below. The meaning can be
inferred from the context in which they appear.

A) Competitor 1) Order
B) Mandated 2) Position
C) Value 3) Condition
D) Attitude 4) Economize
E) Requirements 5) Adversary
F) Saving 6) Benefit

3. According to the text, why is it good to implement ISO standards?

It is good to implement ISO standards because they help us to apply new technologies to the
daily life of the company and to properly manage it is resources and increase
productivity.experts agree that the most important component for ISO improvements should
be atitudes within the company rather that just documents and for them it is a quality seal
that improves the corporateimage and increases and loyalty of relationships with third
parties and clients for the optimation of internal.

It is good to implement
ISO standards because they
help us to apply new
technologies to the daily life of
the company and to properly
manage its resources
and increase productivity.
Experts agree that the most
important component for ISO
improvements should be
attitudes within the company
rather that just documents
and for them it is a quality seal
that improves the corporate
image and increases
and loyalty of relationships with
third parties and clients for the
optimization of the
internal
4. What do you think is the best title for the article you read? Why?
The calue and benefits of ISO implementation because companies know that ISO standards
can be good for them, but thy may need motivation to get certified manufacturing sectors
have adopted ISO 9000 for 3 reasons: the value of the standard, the sales and marketing
advantage and the company is requirements.
5. Critical thinking:

After studying the complementary material “ISO 9001 It’s in the detail” and “ISO 9001
Quality Management”, explain the different steps you would follow to implement an ISO in
a SME (Small and Medium Sized Enterprise). Use a diagram to show the steps that you
would follow.

tactical and operational decision

client Requeriments ISO 9001 of physical and financial resources
mangement
client satisfaction
in aanalysis
SME measurement and improvement
realization of the productor or serivce

6. Check some of the International language ISO Symbols and translate what they mean in
your native language: Spanish.

ISO Symbol English Meaning Spanish Meaning

Example:
Parking or car parking Zona de parqueo

Baby care Cuidado con los bebes

Guarderia
 Rent car Alquiler de vehiculos

Hand protection Proteccion obligatoria de

manos

Informative sings Señales informativas

Hot surface Superficie caliente

hospital hospital

Fuente de imágenes: SENA