Apple 

ID Deletion Terms and Conditions

Apple provides you with the possibility to delete your Apple ID account (“Account”) or that
of a child in your Family.

Deleting your Account or that of a child in your Family is permanent. If you delete your
Account, you will no longer be able to restore your Account, the data you store with Apple
or DRM‑protected Content. You will not be able to use Services, such as iCloud,
iTunes Store, Apple Books, App Store, Apple News, Apple Cash, iMessage or FaceTime. If
you signed up for iCloud with this Account, all of your data will be deleted from iCloud. You
will not be able to access iCloud Services such as email, photos, calendars, contacts,
backups or Find My. You will not receive messages sent to your Account via iMessage,
FaceTime or iCloud Mail. You will not be entitled to any refunds related to your inability to
access Content or Services. You will still be able to access purchased DRM‑free Content
stored locally on your device.

If you choose to create a new Account later, you will need to use an email address that is
not associated with the Account you have requested we delete, because we need to retain
a record of the deleted Account to comply with legal obligations and for account security
purposes, as described below. If you used a phone number to create your Account, it
cannot be used to create another Account for the same reasons. To modify your Account
before proceeding with the deletion process, sign in to appleid.apple.com. Note that you
will not be able to remove the primary email address for the Account or the phone number
if you used it to create the account.

Consider keeping copies of any Apple‑related data you currently need or expect to need in
the future. After Account deletion, Apple will not have any means to provide such data to
you. You should also consider making copies of any personally owned Content stored in
iTunes Match or your Library in Apple Music.

Deleting your Account will limit Apple’s ability to contact you about products, warranties,
claims, disputes or other potential legal actions under which you may be entitled to relief
from Apple.

Where we delete an Account, Apple makes its best efforts to delete all personal data
associated with your Account. If we delete your personal data, we will both render certain
personal data about you permanently unrecoverable and also de‑identify certain personal
data. We do retain personal data to comply with legal obligations such as where we need
to retain transaction information, which may include your data for financial reporting
purposes and for account security purposes. We may also be required to retain information
to comply with a court settlement or other equivalent mandated processes. Apple retains
personal data only for so long as necessary to fulfill the purposes for which it was
collected.

Purchases

If you purchased Content or Apps from the iTunes Store, App Store, Apple Books or the
Volume Purchase Programme using your Account, you will not be able to use any
iTunes Store services. Such services include, but are not limited to, all the following items:

Updating purchased Apps

Downloading previously purchased Content or Apps
Syncing DRM‑protected purchased Content or Apps to iOS devices
Copying DRM‑protected purchased Content from one computer to another
Playing rented Content
Authorising devices to play DRM‑protected Content
Accessing iTunes Match if you were subscribed
iTunes Season Passes

If you have a balance due, you must first clear this balance before you can delete your
Account.

Open Appointments, Orders

Deletion does not cancel any repairs or Apple Store or apple.com orders in progress. Any
appointments you have scheduled at the Apple Store will be cancelled. If you are enrolled
in the iPhone upgrade programme, you must continue making payments for your device. If
you are enrolled in AppleCare+, you will not lose your ability to receive service on your
device as provided for under that programme.

Family Sharing

If your Account is currently set up as a Family Organiser, when you delete your Account,
your Family will stop sharing Services such as Apple Music and iCloud Storage, and will
stop sharing Content. Any DRM‑protected music, movies, TV shows, books or Apps you
previously downloaded from other family members’ collections will no longer be usable,
and other family members will no longer be able to use Content downloaded from your
collection.

If there are child Accounts — as defined in applicable local law — in your Family, such
Accounts will also be deleted. Alternatively, you can transfer a child’s Account to another
eligible adult and stop Family Sharing. If you delete your child’s Account, they will no longer
be able to use any of Apple’s Services that require an Apple ID.
 Subscriptions

Any current subscriptions that you have to Services such as Apple Music or third-party
services that you have subscribed to via Apple will stop renewing at the end of the current
applicable billing cycle.

If you subscribed to Apple Music with your Account, you will not be able to access the
service after a short period. If you subscribed to Apple Music through a network provider
but linked your Apple Music account to your Apple ID Account, you will lose access to
most Apple Music features except streaming music.

iTunes Store Credit

If you have store credit, you will permanently lose access to the remaining amount when
your Account is deleted. You can spend the credit before proceeding with deletion, or
contact Apple Support as explained in the deletion flow on privacy.apple.com to request a
refund.

Apple Cash

If you have an Apple Cash account associated with your Apple ID Account, you will no
longer be able to access this Service and your Apple Cash account will be permanently
closed. You cannot delete your Apple ID Account while you have a balance on your
Apple Cash account. As explained in the deletion flow on privacy.apple.com, you can
choose to spend the balance before deleting, transfer the balance to your bank, or contact
Apple Support to request a check for the remaining funds. If you have not already verified
your identity with Green Dot Bank (the bank that issues the Apple Cash account), it will not
have sufficient information to issue a statement after your Apple ID Account is deleted,
open a dispute on your behalf, or provide access to merchant credits received after the
Account is deleted.

Activation Lock and iCloud

If you have an iPhone, iPad or iPod touch, you should turn off Find My before proceeding. If
you use your Account on multiple devices, you should first turn off Find My and then sign
out of your Account on each device before initiating deletion. Otherwise, you may be
required to wipe your devices in order to use them after your Account has been deleted.
For more information, visit Activation Lock for iPhone, iPad and iPod touch.

Backups

If you have not yet backed up your iCloud data to alternate media, you may want to back
up your data before deleting your Account. Consider keeping copies of any Apple‑related
:
 data that you currently need or expect to need. Apple will not have any means to provide
such data to you once your Account has been deleted. For more information, visit Archive
or make copies of the information you store in iCloud.
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