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    jaimin khatri
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    Frederic Godé is the operations manager of BonPain, France's largest bakery company. A typical day for Frederic involves dealing with both short-term operational issues like production declines, quality deterioration, and equipment breakdowns, as well as long-term strategic concerns like expanding freezer capacity and developing new products. He works to implement improvements through automation, training, supply chain management, and operational excellence initiatives while also addressing human resources and safety issues.

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    OM Case Study - Group 1 (1)

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    Frederic Godé is the operations manager of BonPain, France's largest bakery company. A typical day for Frederic involves dealing with both short-term operational issues like production declines, quality deterioration, and equipment breakdowns, as well as long-term strategic concerns like expanding freezer capacity and developing new products. He works to implement improvements through automation, training, supply chain management, and operational excellence initiatives while also addressing human resources and safety issues.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    7 views12 pages

    OM Case Study - Group 1

    Uploaded by

    jaimin khatri
    Frederic Godé is the operations manager of BonPain, France's largest bakery company. A typical day for Frederic involves dealing with both short-term operational issues like production declines, quality deterioration, and equipment breakdowns, as well as long-term strategic concerns like expanding freezer capacity and developing new products. He works to implement improvements through automation, training, supply chain management, and operational excellence initiatives while also addressing human resources and safety issues.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 12

    OPERATIONS MANAGEMENT – CASE STUDY

    A DAY IN THE LIFE OF


    FREDERIC GODÉ,
    OPERATIONS MANAGER, BONPAIN

    Sr. Name PRN


    1. Bharat Sharma 21020741017
    Group 2. Bipasa Chatterjee 21020741018

    1
    3. Omkar Ghorpade 21020741044
    4. Apurva Madia 21020741085
    5. Chirag Jain 21020741093
    BonPain, Orleans
    France’s Largest Bakeries

    Market throughout Europe

    Breads, Patisseries and Baguettes


    Imaginary plant layout for BonPain
    Par-Baked products

    Flexi-Kitchen
    Carried a
    Dictaphone to
    Keep track

    Attended a Insight into a


    Time Management Day of an
    FREDERIC GODÉ Course Operations Manager
    Operations Manager, BonPain
    A peek into Frederic’s Day

    Implementing MRP 4-Hour Baguette line breakdown

    Excessive RM spillage Packing line automation

    Colour variation in baguettes Increased staff for Weekend

    Increasing freezer capacity Meeting with other managers


    Frederic’s Typical Day

    STRATEGY DESIGN PLANNING IMPROVEMENT


    & CONTROL

    • New product introduction • New product introduction • High amount of scrap • Automation of packing lines
    • Purchasing 4th Baguette line • Flexibility of F-Robot system • SPC for Baguettes • Bearing Failure
    • Automation of packing lines • Factory Expansion & redesign • Decline in Productivity • Colour issue in Baguettes
    • Factory Expansion & redesign • Hypera audit visit • Raw Material spillage
    • Annual strategic analysis • Material flow problem • Stock pile-up
    • Implementation of MRP
    • Expansion of Freezer room
    Frederic’s Typical Day

    INDUSTRIAL SAFETY SCM ISSUES


    RELATIONS ISSUES

    • Conveyor jamming due to • Missing metal safety guard • Delivery delay to Hypera
    Operator neglect • Fire in Supplier plant
    • Defective packaging supplied
    • Apricot inventory runout
    Plight of an OM

    1 Efficient packing of products

    2 Increasing product demand

    3 Timely launch of new products Short-Term Issues


    4 Low capacity of freezer room
    1 Production declined
    5 Demand forecasting
    2 Deterioration in product Quality

    Long-Term Issues 3 Major breakdown of equipment

    4 Problem with SCM

    5 Safety violation

    6 OMS

    7 Supervisor’s concern over Kaizen

    8 Demand of specific quality by customer


    Ops in other sectors

    Sector Cement Ed-Tech Metals FMCG Banking


    Factor

    Automation

    Expansion

    R&D

    Demand Forecasting

    Review Prod. & Quality

    Manpower Optimisation

    Training & Development

    Kaizen

    Supply Chain
    Tech-Acquisition

    Factory area New product Freezer capacity


    redesign development expansion

    n
    tio
    isi
    qu
    Ac
    h-c
    Te
    Cost

    or
    sf
    ion
    Evaluating automation Purchase of Implementation

    at
    proposals new baguette line of MRP Flexibility

    er
    id
    ns
    Co
    Feasibility
    Ops & HR Intermingled

    Training of Increase in
    operators over-time

    Reduction in Additional staff


    manpower due Requirement on
    to Automation Baguette lines

    Supervisors Repetitive Strain


    concerned over Injury
    job
    Ops for Competitive Advantage

    Acquiring new technology Increased profitability/Market share

    Procuring new equipment Increase productivity to meet demands

    Implementing OM tools Efficient problem solving

    Kaizen Increased productivity & debottlenecking

    Reviewing output Effective operations

    Optimizing Scrap/Spillage Efficient usage of resources

    New product development Increased market share

    Interaction with supervisors and team Understand problems, requirements & planning

    Addressing manpower concerns/training Efficient & satisfied human capital

    Addressing customer grievances Building better customer relationships


    Thank You!

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