Training Needs Assessment (TNA)
Training Needs Analysis (TNA) is the process in which the company identifies training and development
needs of its employees so that they can do their job effectively. It involves a complete analysis of
training needs required at various levels of the organization .
Training Needs Assessment(TNA) –Its Meaning , causes and outcomes
1. Whether Training has got strategic significance or not whether there is strong organizational culture
which gives emphasis on training. Whether organization itself will provide training or will buy training.
2. Whether organization has got required budget for training.
3. For which jobs and tasks training is required.
4. Whether employees get required things which they need to do the job.
5. Whether employees get feedback regarding their performance.
Necessities of TNA
a. Training Programs may have the wrong contents, objectives or methods.
b. Trainees may be sent to training programs for which they don’t have perquisite KSAs and or
confidence needed tom learn.
c. Training will not deliver the expected learning, behavior change or financial results that the
company expects.
d. Money will be spent on training programs that are unnecessary because they are unrelated
to company’s business strategy.
Causes & Outcomes of Training Needs Assessment(TNA)
1. Legislation Organization Analysis
2. Lack of Basic Skills
3. Person Analysis
4. Poor Performance
5. New Technology
6. Customer Task
7. New Products
8. Higher Performance
9. Standards
10. New Jobs
11. Others
Who should Participate in TNA
Upper-level managers: usually involved in determining whether training meets the
company’s strategy & then providing appropriate financial records.
SMEs are employees, academics, line managers, HR manager, technical experts,
trainers, customers, suppliers etc.
Methods used in TNA
a. Observation
b. Questionnaire
c. Interviews
d. Focus Group Discussion
e. Documentation (Technical Manuals, Records)
The TNA Process
(a) Organizational Analysis
1. Company’s Strategic Direction
2. Support of managers & peers for training Activities
3. Training Resources
(b) Person Analysis
(i) Person Characteristics (KSA, Self-efficacy, Locus of control, awareness regarding Training
Needs, Career interests, Goals)
(ii) Input (instructions, equipment, time, budget)
(iii) Output (Job performance Standards)
(iv) Consequences (Incentives for performing Well
(v) Feedback
(c) Task Analysis
1. Select the Jobs to be Analyzed
2. Develop a preliminary list of tasks performed on the job
3. Confirm the preliminary list of tasks
4. Identify the KSA to successfully perform each task
Scope of TNA
The scope of TNA may me small, medium or large which depends on pressure points