BM1918

PRACTICE PROBLEM
A management consulting company presents a three-day seminar on project management to various clients.
The seminar is the same each time it is given. However, sometimes it is presented to high-level managers,
sometimes to mid-level managers, and sometimes to low-level managers. The seminar organizers believe
evaluations of the seminar may vary with the audience. Suppose the following data are some randomly
selected evaluation scores from different managers who attended the seminar. The ratings are on a scale from
1 to 10, with 10 being the highest. Use a one-way ANOVA to determine whether there is a significant
difference in the evaluations according to the manager level. Assume � = 0.05. Discuss the business
implications of your findings. (15 points)

High-level managers Mid-level managers Low-level managers

7 8 5
7 9 6
8 8 5
7 10 7
9 9 4
10 8
8

ANSWER:

High-level Mid-level Low-level

TOTAL
Managers Managers Managers

Σ 38 62 35 135
n 5 7 6 18
x 7.6 8.86 5.83 7.5

Dfc = C-1 = 3-1 = 2

Dfe = N-C = 18-3 = 15
Dft = N-1 = 18-1 = 17

(Complete Solution is attached together with the file)

Output Table

Source of Variance SS df MS F

Between groups 29.73 2 14.81 11.75

Within groups 18.9 15 1.26
TOTAL 48.5 17

INTERPRETATION:

The decision is to reject the null hypothesis, as the observed value of 11.75 is greater than the critical table F
value of 3.68. There is the significant difference on the group of audience attended the three-day seminar. The
audience maybe big or small. Given this, the manager should take note of this differences, take into
consideration analyzing the audience because that could be the solution in successfully managing project
management seminars on various clients.

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