Name:

Name of Instructor:

GE
ENG
1
PUR
POSI
VE
COMMUNICATION

LEARNING MODULE
 SY 2021 – 2022

Week 2

Unit 1: Writing an Informative Speech

Topic: Communication and Globalization

Learning Outcomes:
1. Explain the role of culture diversity;
2. Evaluate the process of building human
relationships with people from different cultures;
and
3. Describe the registers of written and spoken language.

Concept Digest

Communication and Globalization

Answer the following questions. Limit your answer in 2-3

sentences.
1. What is your understanding about globalization?
2. How do you define cross-cultural interaction?

Communication skills development has always been an

important factor of success not only in our professional
life, but also in our personal life. However, the
influence of globalization and cross-cultural interaction
in recent decades has impacted the types of communication
skills needed in various ways. No longer can we afford to
simply communicate well within our own homogenous
cultures. Today, we need to understand the dynamics of
long distance collaboration, the impact of culture on
manners of speaking and body language, and how we use
technology to communicate with people on the other side of
the globe.
Virtual Communication
Globalization has introduced virtual communication and
collaboration as a major part of workplace dynamics. This
is the reason for understanding the need to understand the
strengths and limitations of different communication
media, and how to use each medium in order to produce
maximum effect, For example, communicating via facebook
into distant team members requires a certain etiquette and
nuance not necessarily required in face to face
interactions. Holding virtual conversation in group chat
requires a similar change

In approach, and people who are unaccustomed to

communicating in groups in virtual setting can find
themselves lost, confused or unable to share their inputs.

As our society becomes more culturally diverse, people in

the organizations understand the need to work with others
in organizations in order “turn up the sound”, so their
voices may be heard and their issues may also be
addressed. We have to realize that we need to come to
grips with our multicultural society, or we will get
anything done. We also have to realize that interpersonal
communication can be thought of as a constellation of
behaviors.

Cultural Awareness in Speech

The need for cultural awareness is one of the major
impacts of globalization on the required skills provided
by effective communicators. Employees as well as teachers
and students the ability to catch subtle nuances of
people’s manner of speech when communicating across
cultures. Even when two people are speaking the same
language, cultural differences can affect vocabulary,
colloquial expressions, voice tone and taboo topics. In
Japanese business culture, for example, it can be
considered rude to ask personal questions in an initial
business meeting. In the U.S., on the other hand, asking
personal questions and sharing personal information can
display warmth and openness. American and Japanese who
understand this about each other can communicate in ways
that resonate more effectively with each other. In simple
instruction among Filipinos, while we are talking or
explaining something, we do not want others to interrupt
us. They have to allow us to finish first before they can
interrupt us. Otherwise, we consider them uncouth.

Cultural Awareness in Body Language

Awareness of cultural differences in body language can
be just as important as the nuance of speech. Our exposure
to different cultures may teach us to understand
acceptable speaking distances, conflict styles, eye
contact and posture, accepting that the physical
expressions of other people’s culture are not universally
accepted.

Understanding Culture and Diversity

Our society is replete with different cultural, racial
and ethnic groups. In order to facilitate cooperation and
collaboration, we should learn from one another as we
develop our understanding of each other. The language we
speak, the
faith we have, the holidays we celebrate, the racial
identification, our ethnic identity and all others about
us point to what we call culture.

What is culture?
As we build communities, understanding culture is one
important aspect. No matter where we live, we are working
with and we are establishing, relationships with others,
we need to understand our and other people’s culture.
Culture is that which shapes our identity of who we are
that influences our behavior. Culture is the term that
refers to a group or community which shares common
experiences that shape the way its members understand the
world. Culture includes groups that we are born into, such
as race, national origin, gender, class or religion. It
can also include a group we join or become part of. For
instance, it is possible to acquire a new culture by
moving to a new culture and sub cultures at the same time.

But why is culture important? Culture is an important

element of people’s lives. It influences our views,
values, humor, hopes, visions and dreams, loyalties,
including our worries and fears. So, when we are working
with people and building relationships with them, it may
help to have some perspectives and understanding of other
people’s cultures. But as we explore culture, it is also
important to remember how much we have in common. As we
view the world very differently, we should also know what
it is like to wake up in the morning and look forward to
the experiences ahead of us because we are all human
beings. All of us love deeply and sincerely, we want to
learn, have hopes and dreams, and have hopes and dreams,
and have experienced pain and fear.

People from different cultures have to be included in

decision-making processes in order for programs or
policies to be effective. The people affected by a
decision have to be involved in formulating solutions
because such concern is a basic democratic principle.
Without the input and support of all the groups involved,
decision-making may fail.

Let’s explore!

Briefly answer the following questios. Construct your

 answer in 2-3 sentences.

1. Describe the community in which you live right now.

2. What kind of diversity already exist?

3. What kind of relationship is established between

cultural groups?
______________________________________________________
______________________________________________________
______________________________________________________

4. What kind of struggle between cultures exists?

________________________________________________________
________________________________________________________
________________________________________________________

5. What issues do different cultural groups have in

common?

_________________________________________________________

_________________________________________________________

_________________________________________________________

Building Relationships with People from Different Cultures

Relationships are construed to be powerful. Our personal

connections with each other are the foundations for life.
And building relationships with people from different
cultures is crucial in building diverse communities that
are powerful enough to achieve significant goals.

Even if we do not know who our ancestors are, we have a

culture of our own. Even if we are mix of many cultures,
say Chinese, Japanese or Spanish, we have our own culture.
Culture evolves and changes all the time. It emanates from
our ancestor from many generations ago, and from our
family and community today. Additionally, the social
groups we belong to, which we identify ourselves with,
such as being a parent, a neighbor, a sister, a classmate,
a business owner, a student or a simple wage earner. These
kinds of social groups, although not exactly the same as
culture, have similarities to cultural groups. For
example, being a parent or a neighbor may have the world
views them.

Ways to Build Cultural Relationships

There are many dimensions of culture –shared language,

traditions, norms and beliefs and customs. Regardless of
these cultural dimensions, successful interactions across
cultures are built on respect, trust and ability to
communicate effectively. The following building cultural
relationships may be of help:
 DAVAO CENTRAL COLLEGE,
INC.
Juan dela Cruz Street, Toril, Davao City

Accredited by ACSCU-ACI
Landline No. (082) 291 1882

✔ Do not make assumptions. We do not have to

assume that when we speak, others will
understand us. Sometimes, we need to use
gestures or other forms of paralinguistic
techniques.
✔ Keep an open mind. We must avoid stereotypes.
Expand our base building a broad cross-section
of relationships- gender, race, sexual
orientation, country of origin and people who
think differently from you.
✔ Start with “who we know”. The best place to
start is with others who we know inside and
outside of our organization, business and social
organizations.
✔ Attend multicultural networking events. For
example, if we are attending professional
organizations or cultural events, normally
during the first night, there is an acquaintance
party or get together.
✔ Get involved. Volunteer and partner with groups
and organizations where we can add value, while
interacting and getting to know others from
different backgrounds.
✔ Keep our word. Establishing trust is the key to
sustain successful relationships. If we say we
will give people some of our calling cards, we
do such.
✔ Be positive. At some point miscommunication is
likely to occur. When this happens, do not give
up. Wear a smile and be positive. Assume
positive intent and continue on the journey.
Persistence is the key.

References: R1:https://www.rcampus.com/rubricshowc.cfm?
code=XXBW9A5&sp= yes&
R2:https://lumen.instructure.com/courses/218897/pages/li
nke dtext54289?module_item_id=5007164
R3:https://businessjargons.com/psychological