NAME: 

                                                                                                                    SECTION:                                   

WEEK 1
I. Choose the letter of the best answer. Write your answers on a separate sheet of paper.
1. According to the linear model of communication, at any given point in time a person is sending a message and
receiving a message.
a. True b. False

2. Cognitive complexity is identified as a component of communication competence.

a. True. b. False

3. We receive and respond to messages from another person at the same time that she or he is receiving and
responding to us is an example of the _____________ model.
a. Transactional
b. interactive
c. linear
d. cognitive
e. none of the above

4. If you and your friend need to negotiate what “frequently” means when it comes to how often you clean your
apartment, this represents that:
a. Sending and receiving are usually simultaneous.
b. Meanings exist in and among people.
c. Environment and noise affect communication.
d. Channels make a difference.
e. none of the above

5. Being unable to concentrate on what your mother is saying because you are upset about something that happened
with a friend is an example of:
a. Sending and receiving are usually simultaneous.
b. Meanings exist in and among people.
c. Environment and noise affect communication.
d. Channels make a difference.
e. none of the above

6. The dynamic process that involves participants decoding and encoding messages is called:
a. environment
b. noise
c. transactional
d. context
e. none of the above

7. Interpersonal communication can be distinguished from impersonal communication based on qualities of:
a. uniqueness
b. interdependence
c. personality
d. all of the above
e. a and b only

8. An example of physiological noise is:

a. anger
b. poor sound
c. insecurity
d. headache
e. none of the above

9. You answer your first question at a job interview and the interviewer frowns. Which characteristic of
communication best describes the situation?
a. Communication is dyadic.
b. Feedback can be verbal or nonverbal
c. Communication involves intrinsic rewards.
d. Communication is dependent on personalized rules.
e. None of the above describes it.

10. The idea that we might feel badly when our mother criticizes us, but less upset when a friend makes the same
observation reveals that:
The idea that we might feel badly when our mother criticizes us, but less upset when a friend makes the same
observation reveals that:
a. Communication is transactional.
b. Communication can be intentional or unintentional.
c. Communication has a content and relational dimension.
d. Communication is irreversible.
e. none of the above

II. Answer each of the following questions and encircle the letter of the correct answer.

1. It is the idea being transmitted by the sender to the receiver. It includes three aspects — content, structure, and style.
A. channel B. feedback C. message D. sender
2. It is the response or reaction given by the receiver to the sender of the message.
A. feedback B. message C. receiver D. sender
3. It is the sender of the message. A. barrier B. originator C. receiver D. sender
4. It is the exchange of thoughts, messages, or information through speech, signal, writing, or behavior.
A. channel B. communication C. language D. message
5. This is the BEST way to continue communication.
A. active listening B. asking questions C. not interrupting D. making good eye contact
6. It is defined as any communication that uses spoken or written words to convey a message.
A. non-verbal communication B. Sign Language C. Oral Communication D. written Communication
7. It refers to the communicator or the source of information.
A. inceptor C. receiver B. originator D. sender
8. It refers to the response to a verbal or non-verbal message.
A. answer C. receipt B. silence D. feedback/response
9. The process of interpreting the message of the speaker or sender is what element of communication?
A. Feedback B. Context C. Encoding d. Decoding
10. The factors that affect the flow of communication.
A. Barrier B Context C. Channel D. Process

WEEK 2

I. Explain why there is communication breakdown on the given situations. Write your answer on a separate
sheet of paper.

1. Jay and Michelle started talking about their plans for Christmas Vacation when their classmate, Moy, interrupted
them.
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                           
2. “Mama, I will buy this cake for you. I am very sure that you will like its taste. It’s from our favorite cake store!”
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                           
3. You spent the night thinking and analyzing why a student from another class talked to you on your way home.
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                           
4. Livy encounters a participant who is very eager to share with others her views and opinions. She does this without
asking permission.
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                           
5. In some Asian countries, direct eye contact is considered disrespectful and
rude. In others, it is a must.
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                               
                                                                                                                                                                                           

IV. Identify the reasons for the communication breakdown in each picture. Write your answer in a separate
sheet of paper similar to the box below.

1.                                                                                                                       

                                                                                                                      

                                                                                                                      

                                                                                                                      

                                                                                                                      

2.                                                                                                                       

                                                                                                                      

                                                                                                                      

                                                                                                                      

                                                                                                                      

3.                                                                                                                      

                                                                                                                      

                                                                                                                      

                                                                                                                      

                                                                                                                      
WEEK 3
I. Identify the functions of communication. Tell whether it is Regulation/Control, Information. Motivation,
Emotional Expression, Social Interaction.

1. Ouch!
2. Gustave Eiffel built the Eiffel Tower.
3. “Life is more than just surviving.”
4. “I like her so much!”
5. “Your life is more valuable than money.”
6. BTS is also known as the Bangtan Boys and is a South Korean boy band formed in 2010.
7. “I want to eat an ice cream.”
8. “Do you want to go out for a coffee?”
9. The Oklahoma Hornets Valentines day jersey is considered the rarest jersey.
10. “Hi!”
11. Before playing Mobile Legends, eat your meal first.
12. Brush your teeth at least twice a day.
13. You are so much more than you think.
14. Did you know that Miya is the first hero in Mobile Legends?

I. Identify the Verbal Cues. Write your answer on the space provided.
1. To summarize                                                         
2. Let me make it clear                                                         
3. Speaks more slowly                                                         
4. To introduce                                                         
5. Speaks slowly                                                         
6. Uses certain words                                                         
7. Spells out important words                                                         
8. In conclusion                                                         
9. Repeats words or phrases                                                         
10. As a result