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A
I Aircraft Make: Aircraft Model: Aircraft Registration:
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C
R Aircraft Serial Number: Antenna Model Number:
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F
T
Bill Monthly Charges to: Credit Card (USA/International) Invoice (USA)
B Credit Card Type (VISA, MASTERCARD, AMERICAN EXPRESS): Name on Credit Card:
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An initial activation fee of $50.00 for an AirCell-only system or $100.00 for either Iridium system will be
G charged per aircraft. Payment to be in U.S. dollars. International payment by credit card only.
P Product:
R ST 3100 SATELLITE ASE XCVR
O
D Serial Number: Rev: Factory Ship Date: Phone Type Phone # ESN
U 1068010580 H SAT 8816-214-59142
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Rate Plan:
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or from our Web site (www.aircell.com)
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CUSTOMER OR AUTHORIZED
REPRESENTATIVE ______________________________________________________ DATE:______________________
Complete form per "Telephone Activation Instructions" and fax to: (USA) 1.888.398.1800
(Worldwide) +1 303.379.0279.
For further information, contact AirCell Customer Service, Monday through Friday, 0730 (7:30 am) to 1700 (5:30 pm) U.S.A. Mountain Time.
Phone: (USA) 1.888.286.9876, (Worldwide) +1 303.379.0278, E-mail: customerservice@aircell.com
Address: AirCell Customer Service, 1172 Century Drive, Suite 280, Louisville, CO 80027
Within USA/Canada
Dial 1.480.768.2500 & wait for prompt, then dial
Aircraft Iridium Telephone Number (8816.XXX.XXXXX).
Outside USA/Canada
Dial IDD prefix of the country you are calling from, then dial
1 (USA Country Code) + 480.768.2500 & wait for prompt, then dial Need help? Call us.
Aircraft Iridium Telephone Number (8816.XXX.XXXXX). AirCell Customer Service:
AIR1 (2471)
001.303.379.0278
AirCell Document 862-20010-001 • Revision F • 5 February 2004
ST 3100 Users' Manual
Satellite
Telecommunication
System
ST 3100
Satellite Telecommunication System
Number ______________________________________________
Table of Contents
General Information ------------------------------Section 1
Safety Information ---------------------------------------------------- 1-1
Other Electronic Equipment ----------------------------------------- 1-1
ST 3100 Iridium-based Telecommunication System ---------------1-1
Features ----------------------------------------------------------------- 1-1
Emergency 911 Operation --------------------------------------------- 1-2
Phone Overview ------------------------------------------------------- 1-2
Table of Contents
General Information
Safety Information
For the safe and efficient operation of your AirCell ST 3100
Iridium Network telephone, please observe the following
guidelines.
Features
The listing below shows a few of the exceptional features of your
phone system.
• Seven Character Display
• Last Number Redial
• Data Calls
• Handset Paging
1-1
Emergency 911 Operation
NOTE: The AirCell ST 3100 Iridium Satellite Network
System does not currently support Emergency 911 calls. A call
placed to 911 from an ST 3100 phone will receive the following
recorded message, “You have reached Iridium North America,
please contact your emergency service!”
Phone Overview
01 - Operating display and
status indicators provide a
visual indication of telephone
numbers and system
operational status.
02 - Dot in lower left corner of
display is illuminated when
the phone is on.
03 - IN USE lights when the phone
is in use.
04 - NoSrv lights when the
telephone is not registered.
05 - Volume keys adjust ear piece
and speaker volume.
06 - - Scrolls Up/Volume Up
07 - - Scrolls Down/Volume
Down
1-2
Basic Operation
Power On
Anytime the aircraft main avionics power switch is on, your phone
has power. During initial power up, a small dot “•” appears in the
lower left corner of the display; the dot will remain as long as the
phone has power. The word IRIDIUM will appear in the display.
During this time, the words NoSvc will appear briefly at the bottom
center of the display. However, a call cannot be placed until the
NoSvc light goes out.
Power off may be achieved only by turning off the main avionics power switch.
Receiving a Call
When your telephone rings, remove the handset from the cradle
and press the key to answer the phone.
SND
End a Call
Always press the END
key to terminate your current call.
2-1
Automatic Redial
To redial the last number that you called, press the key and the
SND
Direct Dialing
-Placing a call from a ground phone (USA/Canada) to an Iridium-
equipped aircraft, dial: 011 (International Direct Dial access code
prefix) + 8816 (Iridium Country Code) + XXX.XXXXX (the X’s
denote the Iridium Network Number). Caller may hear a pause of
up to 25 seconds as the system completes the call.
-Placing a call from a ground phone (outside the USA/Canada)
to an Iridium-equipped aircraft, dial: **00 (International Direct
Dial access code prefix of the country from which the call is being
placed) + 8816 (Iridium Country Code) + XXX.XXXXX (the X’s
denote the Iridium Network Number). Caller may hear a pause of
2-2
up to 25 seconds as the system completes the call.
Two-Stage Dialing
Two-Stage Dialing may provide the most cost-effective method
of calling an AirCell ST 3100-equipped aircraft. Utilizing this
dialing method, the calling party is charged by their long distance
telephone provider for a long distance call to Tempe, Arizona,
USA for the duration of the call. The called party (in the aircraft),
is charged AirCell per minute charges for airtime from the time the call
connects in Tempe, Arizona, USA until the call is terminated.
2-3
Directory Assistance
The Iridium Network does not support Directory Assistance.
Operator-Assisted Calling
The Iridium Network does not support operator-assisted calling or
services.
Data Calls
Please call AirCell Customer Service for the latest available
equipment and instructions for connecting and operating personal
computers over the AirCell/Iridium networks.
2-4
Volume Settings
Volume Meter
The volume meter represents the current volume setting and will
display the current setting whenever you adjust the volume by
pushing either the or keys. The volume level is displayed
as a bar graph following the letter V on the left side of the display.
Each additional bar represents a higher volume setting to a
maximum of six.
3-1
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Appendix A
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International Direct Dial Prefixes and Country Codes - Cont.
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To make an Iridium call from the ST 3100, dial: ��� Number.
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303.379.0278