CURRICULUM VITAE

USMAN ZAFAR CHAUDHRY

96-M MODEL TOWN, LAHORE, PAKISTAN
0092-331-9999650
00971-551590403
usmanzafar991@gmail.com

OBJECTIVES
Seeking a suitable position where by my past and varied experience would be fully
utilized and where making contribution to the success of my employer will gain me
career advancement opportunities.

PERSONAL APPRAISALS
 Strong interpersonal skills.
 Self Confidence, motivated &good communication skills.
 Ability to learn quickly and accept new responsibilities.
 Well organized, dedicated and result oriented.

ACDEMIC QUALIFICATION
Bachelor of Arts from University of Punjab in 2001
I.Com from Lahore board of Punjab Pakistan in 1999.
S.S.C Exam passed from Lahore board of Punjab Pakistan in 1997.

WORKING EXPERINCE (IN UAE): From 1998 to March 2020.

 EMIRATES AIRLINE UAE

Working with Arabian Adventures The Destination Management Company & Group
of “EMIRATES AIRLINE” as Limousine Chauffeur / Tourist Guide from 5 Jan 2012 till
20 March 2020. Went back to home country due to COVID-19 scenario.

 ALMARMOOM LUXURY TRANSPORT, DUBAI

Worked with ALMARMOOM LUXURY TRANSPORT as transport supervisor in
Dubai (2011).

 SECURI GUARD MIDDLE EAST ABU DHABI

Worked as Patrolling Supervisor in “SECURI Guard Middle East Abu Dhabi” (Sept
2008 to April 2010):
o Handling all kinds of complaints from sites.
o Successfully completed NSI (National Security Institute) Training with 92% marks.
o Having DPS License to work in Dubai.
o Controlling various multinational company’s outlets, malls, five star hotels &
company’s accommodations & other important locations.
o Making time sheets of the security Guards & site supervisor & other operational team.
o Independently submit invoices and receiving cheques & cash.
o Client meeting on daily basis.
o Having best knowledge about our security field.

Page 1 of 3
 CHEVRON CALTEX PAKISTAN
Worked in Chevron (CALTEX) Lahore as a Customer Care Officer from May 2008
till October 2008.

 EMIRATES CENERAL PETROLIUM CORPORATION DUBAI, UAE

Worked as Assistant Supervisor in a Retail facility of EMARAT (“EMIRATES
CENERAL PETROLIUM CORPORATION DUBAI, UAE”, which is one of the best
petroleum company in the Gulf region for the customer services) from November
1998 to March 2008. Job Description as an Assistant Supervisor were as follows:
o Attending customer enquiries and dealing with clients with respectful manner.
o Give needful information to the customer about the service.
o Conduct negotiation, collection order and preparation of sales report.
o Execution of delivery/payment collection and follow up of outstanding payment.
o Carrying out transactions as required from outlet following the company’s
operation instructions.
o Positively sell products, maintain knowledge of the available products and
answer customer question in respectful manner.
o Full responsibility for cash/credit cards in payment of the company’s good services.
o Systematic filling of the records and documents.
o Completion of the sales reports, taking care of cash sales report, taking care
of all the showrooms/sales staff reporting to the retail director customer care.
o Planning strategies, advertising plans for the promotions of product.
o Handling the retail facility outlet independently supervisor/assistant.

PROFESSIONAL TRAINING ATTENDED IN EMARAT DUBAI U.A.E

o Selling/customer service/guest approach.
o Successfully completed of basic firefighting course with e.h.s certificate at Safa
Gas Plant, Sharjah in May 2003.
o Cash register.
o Store assistant(Hand held scanner)
o Attended training for basic preparation food and hygiene at Emarat.
o Preventing inventory lost.
o Merchandizing.
o Auto care service.
o Attended staff motivation training at Emarat Head Office.
o Attended training for leadership sale at Emarat Tower by Emarat.
o Spills awareness(Gulf technical and safety Training Centre L.L.C(E.T.S.C))
o Successfully completed multi skill training for the retail facility unit at Emarat
central workshop Dubai.
o Attended training for environmental awareness at Dubai Municipality Office.

CERTIFICATE AWARDED
 Star of the Month
This certificate given to me for my outstanding dedication to duty for individual’s
performance in February 2004, March 2005, May 2005, December 2005 and
October 2007 for the best customer services (Five Times).

Page 2 of 3
  Star of the year
This certificate is awarded to me for my sincerity and outstanding dedication to
duty for individual performance during 2006.
 Appreciation Letter
Management awards this appreciation certificate for tremendous efforts and
hard work in achieving the first place completion of selling promotion items in
2007.
 Appreciation Letter
This appreciation letter from the management of Emirate for Mystery Shopper
Programmed in achieving 100 results on Customer Service 2005.
 Appreciation Letter
This appreciation letter from the management of Emirate human resources
manager in the result of winning Dubai quality award for Emirate (EGPC).
 Certificate of Performance
From OBS group training L.L.C for outstanding effort and dedication expressed
to blistering R-2000 engine flush on 20th August 2006.From last six month
working as a trainer facility staffs at filling station under marketing executive.

 Having U.A.E valid driving license from 26-3-2002 till 01-04-2022

PERSONAL DETAILS

Father’s Name : CH. Zafar Iqbal

Date of Birth 12th February 1979
Place of Birth : Dubai UAE
Marital Status : Married
Passport Number : AA 4199553
Date of Issue : 04 NOV 2014
Date of Expiry : 04 NOV 2024

Currently in Pakistan, because of Covid-19 crisis in Dubai (U.A.E)

Page 3 of 3