Republic of the Philippines

DEPARTMENT OF EDUCATION
Region IV-A CALABARZON
DIVISION OF LAGUNA
BALIAN INTEGRATED NATIONAL HIGH SCHOOL
Balian, Pangil, Laguna
3rd Summative Test in CCS10 for Q2-Week 5&6
Name: _______________________________ Score: _______ / 20
Grade & Section ________ Date: __________________
General Directions: Read carefully the following instructions given in every part of the exam and answer all the questions with full comprehension.
Written Task
Directions: Write TRUE if the statement is correct and FALSE if the statement is not correct.
1. Listening is more than just hearing the words the other person is uttering just as message is far more than word.
2. Body language is available during telephone conversations.
3. Conversational cues are hints embedded in a delivered statement that helps one determine the real meaning conveyed by the speaker.
4. Conversational cues take the place of body language.
5. Communication does not rely solely on words.
6. If a customer is giving quick feedbacks, it may mean that he/she is not busy or not in a hurry.
7. If a customer uses a lively and animated pitch, it may mean that he/she is excited or satisfied.
8. If you hear long pauses between the customer’s responses, it may mean either he or she is confused with what you are saying, or he/ she
is distracted by something else.
9. A monotonous tone may reflect boredom.
10. Apologizing may not sound so sincere if you are speaking in very fast or using a high pitch tone.
Performance Task
Directions: Determine whether the context clue on the first column matches the interpretation on the second column. If the two matches,
put a check mark√ on the third column. Otherwise, place an X mark.
Judgement
1.Long pauses in between responses Speaker is attentively listening to you 1.
2.Lively, animated tone of the voice Customer is excited or satisfied 2.
3.Monotonous speaking voice Speaker is confused with what you are saying 3.
4.Giving of quick feedbacks Customer is not interested 4.
5.Speaking in very fast or using a high pitch tone. Apologizing is not sincere 5.

Prepared by:
HEIDEE S. CARPIO Parent’s Signature: ____________________
TLE-ICT Teacher Date Received: _______________________

Republic of the Philippines

DEPARTMENT OF EDUCATION
Region IV-A CALABARZON
DIVISION OF LAGUNA
BALIAN INTEGRATED NATIONAL HIGH SCHOOL
Balian, Pangil, Laguna
3rd Summative Test in CCS10 for Q2-Week 5&6
Name: _______________________________ Score: _______ / 20
Grade & Section ________ Date: __________________

General Directions: Read carefully the following instructions given in every part of the exam and answer all the questions with full comprehension.
Written Task
Directions: Write TRUE if the statement is correct and FALSE if the statement is not correct.
11. Listening is more than just hearing the words the other person is uttering just as message is far more than word.
12. Body language is available during telephone conversations.
13. Conversational cues are hints embedded in a delivered statement that helps one determine the real meaning conveyed by the speaker.
14. Conversational cues take the place of body language.
15. Communication does not rely solely on words.
16. If a customer is giving quick feedbacks, it may mean that he/she is not busy or not in a hurry.
17. If a customer uses a lively and animated pitch, it may mean that he/she is excited or satisfied.
18. If you hear long pauses between the customer’s responses, it may mean either he or she is confused with what you are saying, or he/ she
is distracted by something else.
19. A monotonous tone may reflect boredom.
20. Apologizing may not sound so sincere if you are speaking in very fast or using a high pitch tone.
Performance Task
Directions: Determine whether the context clue on the first column matches the interpretation on the second column. If the two matches,
put a check mark√ on the third column. Otherwise, place an X mark.
Judgement
1.Long pauses in between responses Speaker is attentively listening to you 1.
2.Lively, animated tone of the voice Customer is excited or satisfied 2.
3.Monotonous speaking voice Speaker is confused with what you are saying 3.
4.Giving of quick feedbacks Customer is not interested 4.
5.Speaking in very fast or using a high pitch tone. Apologizing is not sincere 5.

Prepared by:
HEIDEE S. CARPIO Parent’s Signature: ____________________
TLE-ICT Teacher Date Received: _______________________
 3rd Summative Test in CCS10 for Q2-Week 5&6
TABLE OF SPECIFICATION

LEARNING Number of
Number of Items Percentage Item Placement
COMPETENCIES Days

Lesson 3. Use
paralanguage communication 5 10 50 1-10
cues (TLE_ICTCC9-12CE-lIa-j-3)

Lesson 3. Use
paralanguage communication 5 10 50 11-20
cues (TLE_ICTCC9-12CE-lIa-j-3)

TOTAL 10 20 100% 20

Prepared by: Noted by:

HEIDEE S. CARPIO JO ANN L. TAPEÑO
Teacher I Head Teacher II

Checked by:
MELANIE M. SERRANO
Master Teacher II
Checked: October 26, 2021
Key to Correction

1. TRUE 6. FALSE 11. X

2. FALSE 7. TRUE 12. √
3. TRUE 8. TRUE 13. X
4. TRUE 9. TRUE 14. X
5. TRUE 10. TRUE 15. √