Week 1 ( 2/5/2022 - 6/5/2022) Time the number of people attent the tranining session

T2 ( 2/5/20220) 10

Morning

T3 ( 3/5/2022) Morning 10

T4 ( 4/5/2022) Morning 4
T5 ( 5/5/2022) Morning 4

Total 28
 NOVALAND SALE STAFF TRAINING PLAN
2/5/2022 - 1/6/2022
developing specific sales plan Participants Specific time Time

Setting goals - identify specific

target and goals. Invite the
special guest: Mr. Xuan Hoan to District and Sothern and 9:00-11:00 3 hours
Individuals
share the advice with all the
salesperson in Novaland

Analysing the situation: the

number of rivals available in the
market. Enable them to know
make the SWOT Analysis.
Ananalyze the weakness and
strenght of the Novaland and
Rival Real Estate such as Southers, Western and 9:00-11:00 3 hours
Vinhome, Sunshine Group. The District
real estate business unit
belongs to the main investor
Novaland, so there are many
good deals for customers.
Novaland has full legal
documents resulting in no

General Manager will give the

speech to guide the approriate
time to implement the
transaction. For example: If the
objective is 1 project, it will
Individuals 9:00-10:00 1 hour
need to finish in month.
Secondly, define the method to
find the customers via online:
Facebook, Google Ads or direct
sales: Telephone.
Pracice to implement the sale
plan and give to the General Individuals 13:00-16:00 4 hours
Manager to check the draft

4 11
Cost

30,000,000

15,000,000

5,000,000
15,000,000

65,000,000
 Training customer exploitation
the number of people attent the
Week 2 ( 9/5/2022 - 15/5/2Time tranining session

Salephone: The general manager

salesperson skills in Novaland to
the goal of getting a close appoin
consulting directly with customer
Therefore, by selling phones, Ind
Sales need to pay attention to av
T2 ( 9/5/20220) Morning 4
way information exchange, there
interaction from customers, cust
asking a lot will make it easier for
get deals. The best time frame to
customers is from 9am to 11:30a
from 14h30 to 16h30.

General Manager demonstrate th

counseling: distribute leaflets on
corner, create banners.. Besides
T4 ( 11/5/2022) Morning 4 salepeople can learn integrating
channels such as Facebook, Zalo,
to transmitt the information abou
project to customers.

Applying digital marketing in selli

estate. Salesperson will be orient
Facebook and Google Ads in enga
more customers. The advantage
channel is that it directs custome
T6 ( 13/5/2022) 4 through the behavior of searchin
displaying information on the int
advertising goes directly to the n
customers, it will be accepted by
and increase sales

Morning
Total 12
 NOVALAND SALE STAFF TRAINING PLAN
2/5/2022 - 1/6/2022
raining customer exploitation channels Participants Specific time Time

ephone: The general manager will guide

esperson skills in Novaland to achieve
goal of getting a close appointment or
nsulting directly with customers.
erefore, by selling phones, Individual
es need to pay attention to avoid one-
Individuals 9:00-11:00
y information exchange, there must be
eraction from customers, customers
ing a lot will make it easier for sales to
deals. The best time frame to call
tomers is from 9am to 11:30am and
m 14h30 to 16h30.

3 hours

neral Manager demonstrate the Direct

unseling: distribute leaflets on the
ner, create banners.. Besides that,
epeople can learn integrating online Individuals 9:00-11:00 3 hours
annels such as Facebook, Zalo, Instagram
transmitt the information about the new
oject to customers.

plying digital marketing in selling real

ate. Salesperson will be oriented to use
ebook and Google Ads in engaging with
re customers. The advantage of this
annel is that it directs customers to buy
ough the behavior of searching or Individuals 9:00-11:00 3 hours
playing information on the internet. If
vertising goes directly to the needs of
tomers, it will be accepted by customers
d increase sales
9 hours
Cost

10,000,000

10,000,000

10,000,000
30,000,000
Week 3 ( 16/5/2022 - 20/5/2022)Time the number of people attent the tranining session

T2 ( 16/5/20220) 4

Morning

T6 ( 20/5/2022) 4

Morning

Total 8
 NOVALAND SALE STAFF TRAINING PLAN
2/5/2022 - 1/6/2022
Customer relationship management Participants Specific time Time

Using Customer Management software

- CRM.This tool gathers customer
contact information, potential
customers, and history of your Individuals 9:00-11:00 3 hours
interactions with them. Based on that,
the company understands the needs of
customers to come up with appropriate
strategies to retain them

Generate Referrals.Referrals are one of

the most powerful sales and marketing
tools available. In fact, the best source Individuals 9:00-11:00 3 hours
of new business is a referral from a
satisfied customer.

6 hours
Cost

10,000,000

10,000,000

20,000,000
 NOVALAND SALE

Practical Experience
Week 4 ( 23/5/2022 - 29/5/2022) Time the number of people attent the tranining session
T2 ( 23/5/20220) Morning 4 taking a quick test

Meeting customers and

having a trial to consult
T6 ( 29/5/2022) Morning 4 them to purchase the real
eastate

Total 8
NOVALAND SALE STAFF TRAINING PLAN
2/5/2022 - 1/6/2022
Participants Specific time Time Cost

Individuals 9:00-11:00 3 hours 10,000,000

Individuals 9:00-11:00 2 months

6 hours 10,000,000