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Abstract— Small and medium-sized enterprises often rely Manufacturing can also improve customer
heavily on their production process to position themselves in responsiveness and the quality of the products. On-time
the market. However, there are few situations where deliveries are one of the most important indicators in
companies have the knowledge and financial resources to the manufacturing sector. This indicator can highly
improve their operational performance. This study proposes impact on the sales and overall market presence of the
the use of the tools of the Lean Manufacturing philosophy to company. The application of Lean Manufacturing is
reduce most activities that do not add value within the
production process. First, the diagnosis of the current
critical to achieve a higher level of this indicator by
situation of the company under study was carried out, as eliminating waste that could obstruct the expected
well as the determination of the impact caused by the customer response [9].
problems encountered. Secondly, the design of the solution
proposal was proposed using 5S, SMED and SLP to mitigate 5S is a Lean tool that acts as the root for achieving total
the causes of the previously diagnosed problems. Finally, in quality management in manufacturing organizations, as
the simulation, the production system and the changes well as a basis for worker awareness of the Lean
proposed obtained a reduction in the lead time, due to the philosophy. It builds the environment of continuous
reduction of the unproductive times identified, of 6.79%.
improvement by eliminating inefficiencies and waste,
thus improving the motivation and alignment of
Keywords — Lean Manufacturing, 5S, SMED, SLP and
metalworking.
employees [10]. The SLP (Systematic Layout Planning)
tool seeks to identify the best alternative among several
design proposals, taking into account the design that
best suits the operational procedures and strategies of
I. INTRODUCTION
the production plant [5]. It is based on the logical
Regarding the growth of the Peruvian manufacturing
relationship between the work area and the production
sector, 2017 shows us one of the most important figures
process. SMED (Single Minute Exchange of Die)
for this sector, since the Ministry of Production
methodology seeks to convert configuration activities or
mentions that it had an increase of 5% compared to
setup time from internal to external. External activities
previous years [7]. One of the sectors with the greatest
are those that can be performed during normal operation
influence in the manufacturing industry is the
of the machine. Internal activities can only be
metalworking sector, as its production has been
performed when the machine is turned off, for example,
increasing significantly in recent years. Peru's
by placing or removing dies [2].
metalworking sector experienced a production growth
of 10.2% between January and October last year [13].
This paper evaluates the situation in a production
environment of a metalworking plant, which presents a
Due to this fact, it is necessary to adapt the production
high number of late deliveries. In this regard, a study is
environment to a continuous improvement philosophy.
carried out to identify the causes. Later, a simulation is
Regarding it, Lean Manufacturing is a continuous
performed and the results are discussed while the study
improvement tool that is defined as the manufacturing
is evaluated in economic terms.
of goods and services with minimal inventory, as well
as the reduction of waste with human effort, inventory
levels, lead time, and production time, to be highly
competent in the face of customer demands [3][5]. Lean
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II. PROBLEM ANALYSIS
The study focuses on a metalworking company in the
Industrial Park of Villa El Salvador, which produces
chairs, folders, tables, among other products with metal
structure. The company has maintained its production
process for years, with slight changes, implying
obsolescence in this process and, therefore, the
degradation of its productive performance. In recent
years the company has submitted declining sales, as
well as a high number of late deliveries. According to
research [9], a high percentage of back deliveries can
lead to problems such as customer dissatisfaction and
conflicts with the company's money flow. This
percentage is measured based on the times when the Figure 1 Ishikawa diagram
delivery date was greater than the promised delivery
date, relative to the total deliveries in a given period. The impact of the causes on the company's lead time is
determined, which is greater than the dates of the agreed
deliveries. A Pareto diagram is made to observe the
importance of the causes:
Figure Percentage of orders with late delivery (2018) Figure 2 Importance of each cause associated with the
and sales per month ($) problem
As can be seen in the graph, the percentages of late It can be seen that the causes of transportation delay
deliveries vary between 30% and 39% for each month, between production areas, inefficient setup time and
obtaining an average percentage of late deliveries of delay in searching for materials make up about 80% of
34%. the total time invested per month. It is for this reason
that the solution tools will be proposed around these
In 2018, the penalties reached a total of $15,822. It causes.
should be noted that the delay in most cases did not
exceed the duration of 2 days. For this reason, reducing
the lead time in such a number of days would mean
drastic reduction in penalties.
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III. INNOVATIVE PROPOSAL
The design of the proposal is born from the combination
of the following articles:
a. 5S
A diagnosis was made in terms of 5S, which allowed to
identify the current level of the company in this regard.
The combined score of the 5S level in the plant is 20
points, out of a total of 100 points, indicating a
deficiency at the current level of the 5S. Figure 3 Proposed layout design
In order to develop each stage of 5S was necessary to c. Single Minute Exchange of Die (SMED)
adopt tools such as red cards, visual guides like First, the execution of the tool requires the creation of a
Frequency of Use Circle (which suggests the location of work team, which is made up of the plant staff and the
these items according to their frequency of use). Also, main authors of this article.
in regards of cleaning the plant, it was divided into 4
areas according to the operational processes and Secondly, the sequence of the company’s eight
machines contained in each. production processes is analyzed to determine the waste
and opportunities for improvement in each of them.
Finally, audits are carried out in which the same
diagnostic tools are used and are scheduled, so the Thirdly, internal and external activities are classified, to
change and impact caused by the implementation could later convert the largest number of internal activities to
be perceived. external, in order to carry out the greatest number of
activities that could be done while the machine is
b. Systematic Layout Planning (SLP) operating.
First, an analysis of factors that influence the
distribution of the plant was carried out, such as: the At this point, a Process Flow Diagram (PFD) was made
material factor, machinery, transportation, waiting, after having changed the internal activities into external.
service, building or infrastructure. Based on those In this way, the significant reduction in installation time
factors, a relational table of activities was carried out to was evident, which went from 45 minutes to 12.67
identify which processes should be contiguous with minutes, per day.
each other and which should be separated. A Thread
Diagram was also used to represent the trajectory of the
workers.
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IV. VALIDATION The corresponding changes were made to each of the
The simulation was performed in Arena, checking the workstations. Reducing their standard times of each in
initial data before the improvements. estimated percentages, according to the state of the art
revised. Once this change was made, the system was
For this point, the first thing did was performing the simulated for one month and a production of 1620
appropriate treatment on the data (time taken) collected chairs was obtained (being chairs the company’s more
over 4 months. For this, the Arena´s Input Analyzer was sold product and thus the “guide product”). Compared
used to determine the corresponding distribution of the to the current simulation of the system, production was
time taking of each process. It should be noted that each increased in 4 chairs daily. Also, the lead time was
sample satisfactorily completed the Chi-square and reduced by 6.79%, which implies a reduction of the
Kolgomorov tests, giving a p-value higher than 0.05 in processing days of an order between 1 and 2 days,
both tests. In this way, it was possible to obtain the depending on the size of the order.
statistic distribution of each process in the below table,
to subsequently perform the representation of the
system and the simulation model. V. DISCUSSION
Below is shown the cost associated to unproductive
TABLE 1 STATISTIC DISTRIBUTION OF EACH time, the applied reduction and the cost achieved:
PRODUCTION PROCESS
TABLE 2 COST REDUCTION
Process Representation Distribution
Orders TELL1 NORM(4.98, 0.5) Cost (after)
Cost (before) Reduction
Cutting TS1 NORM(7.27, 1.04) Unproductive
$33,561.17 23% $25,806.46
Folding TS2 NORM(10.9, 1.14) time
Welding TS3 NORM(22.9, 1.2)
A considerable reduction in the total cost of causes can
Grinding TS4 NORM(3.5, 0.499) be seen, reducing by 23%. With regard to the penalties
Washing TS5 NORM(16.6, 1.31) received for late deliveries, by reducing the cycle time
by 6.79% this would mean that all orders are fulfilled,
Drying TS6 NORM(32.5, 1.21)
since the delayed days were in all cases 1 or 2 days.
Painting TS7 NORM(5.39, 0.514) This would mean that penalty expenses can be now
Baking TS8 CONSTANT(30) considered as a new income.
Higher to COK
IRR 66%
(14.04%)
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VI. CONCLUSIONS [5]. Leme, R. D., Nunes, A. O., Message Costa, L. B.,
The state of the art presents details the success stories & Silva, D. A. L. (2018). Creating value with less
raised in similar items industries in different parts of the impact: Lean, green and eco-efficiency in a
world, through tools of Lean Manufacturing, which was metalworking industry towards a cleaner production.
necessary to know the scope and validity of such tools. Journal of Cleaner Production, 196, 517–534.
By testing it was shown that the lead time decreases by [6]. Mina, H., Hosseini, S. E., Salehian, F., & Pakzad
6.79%%, thanks to the combined reduction of 21.82% Moghaddam, S. H. (2018). A hierarchical cellular
in downtime. This means that delivery days could be manufacturing system. International Journal of
reduced by this percentage, and because of this, they Mathematics in Operational Research, 13(1), 47
will be able to meet the delivery of orders on time.
[7]. Ministerio de producción. (2017, January). Reporte
Also, in the economic evaluation of the project in which de producción manufacturera. Recovered on October
3 indicators were used to determine the validity of the 26th
project, positive results were found for each indicator,
suggesting that the project is economically viable. [8]. Nallusamy, Dr & M.A., Adil. (2017).
Implementation of Lean Tools in an Automotive
With the results obtained, it is hoped to turn this study
Industry for Productivity Enhancement - A Case Study.
into a transcendental source for future inspiration and
International Journal of Engineering Research in Africa.
consultation from other companies in the metalworking
29, pp 175-185
industry, since this sector is a fundamental part of the
country's economy.
[9]. Ramachandran & Neelakrishnan (2017). An
approach to improving customer on-time delivery
against the original promise date. South African Journal
ACKNOWLEDGMENT
of Industrial Engineering December 2017 Vol 28(4), pp
109-119
This paper is entirely supported by Universidad
Peruana de Ciencias Aplicadas. The authors would like
[10]. Randhawa, J. S., & Ahuja, I. S. (2018). An
to thank all of the participants who have a role in
investigation into manufacturing performance
conducting this study especially the metalworking plant
achievements accrued by Indian manufacturing
as an object of this study.
organization through strategic 5S practices.
International Journal of Productivity and Performance
Management, 67(4), 754–787.
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