MIKE MILLER Pg
Green officer in the Army
Engineering degree
Pointer 1st job as Supervisor of designs
He wanted to be trained as a manager
He got into Harvard School MBA
Afraid of failure
Criteria of employment
Money (debt & grew without anything)
Company with fast advancement
Place near Jennifer's parents
Work in a company that wanted him
National small business operations
manager
CHUCK FERRIS
Chairman
Young energetic, agressive recruiter
"looking for aggresive" people, ready to
work in a combat environment
2 FRONTIER
2 Finance company with high salaries
2 Fast promotions, Dynamic aggressive
People are never home "big salaries, but they're cheap"
Position: personal loan operation manager 4
5 Annual Salary: 125,000 & 40,000 in bonus
Company's Strategy
Gives personal loans, risky Y w/high interest
Results (profit) oriented
Collect- Agressive legal team
Cut costs
REAL SCENARIO
Original position not yet available
People yelling "managers to associates"
Money= most powerful motivator and corporate goal
Working project routinely assigned to newly hired MBAs
Only way to be successful… 8
Working hours: 8 to 5 "Mr. 40" 8
Real working hours: 7 to 7
Going around the boss was unacceptable 8
Relocation of places all the time
FRONTIER'S CHARACTERS
WYNN MASON
Senior VP of Operations (supposed to be the 1st boss of
Mike)
Charming & friendly
16 years in the company
Felt threatened because he dind't had MBA
 OFFERS
DEFENSE SYSTEM NATIONAL AEROSPACE
Minneapolis Great deal for carrer advancement
Interested in Mike's engineering & Well- run company
military background Strong industrial position
Position: Planning Area Position: Strategic planning staff
Annual Salary: 115 & possible positions 5
TURNDOWN TURNDOWN

AL SCENARIO
Turnover was high "19 boss in 9 years" 10
People without MBA earned 1/2 half
Only most aggressive made it up to
company's higer echelons 9
People quite of frustration of got fired
after a couple of years
Misscommunication "deny ur position" 10
Not caring for their people "William fired" 10
Cutting costs at all costs 10
Texas employees plummeted because of
the unexpected firing of williams

CHARACTERS
MACK ROGERS HALL NORRIS
Assistant VP Informer for top managements
Susan Larsen reported to Rogers Mike told him that he might not get
One of the first MBAs Frontier hired the job done
Rapidly promoted
Seem like brash, insensitive
Backstaber "sending wrong memos" 12
Hotbead and lose his temper
 INTERNATIONAL ELECTRONICS POINTER
"Spokane" No place for management
computer division Return as estimator
Growth company & good environment
Position: Product planning
Salary: 115 starting & 20 in bonus
TURNDOWN
How would you evaluate Mike Miller's Work performance?
He got results even though they were constantly changing him of area and
spot. He could decrease costs in Texas & New Jersey operations. Also
completed the computer evaluation project.
Maybe because of the memos and complains that Rogers did about him,
Mason would probably say bad things about his performance

What plans would you, as Mike Miller, have for the next year?
I would be searching to move to another company, National Eurospaced
got the door open for us so I would tried to reach them and change to a
"non toxic" environment