The document provides guidance on creating customer problem statements for a project. It outlines a template for writing problem statements from the customer's perspective, focusing on what matters to them. The template helps articulate challenges customers face and allows teams to find ideal solutions while empathizing with customers to better understand how they perceive products and services. An example is given to demonstrate how the template works but is left blank.
The document provides guidance on creating customer problem statements for a project. It outlines a template for writing problem statements from the customer's perspective, focusing on what matters to them. The template helps articulate challenges customers face and allows teams to find ideal solutions while empathizing with customers to better understand how they perceive products and services. An example is given to demonstrate how the template works but is left blank.
The document provides guidance on creating customer problem statements for a project. It outlines a template for writing problem statements from the customer's perspective, focusing on what matters to them. The template helps articulate challenges customers face and allows teams to find ideal solutions while empathizing with customers to better understand how they perceive products and services. An example is given to demonstrate how the template works but is left blank.
Team ID PNT2022TMIDxxxxxx Project Name Project - xxx Maximum Marks 2 Marks
Customer Problem Statement Template:
Create a problem statement to understand your customer's point of view. The Customer Problem Statement template helps you focus on what matters to create experiences people will love. A well-articulated customer problem statement allows you and your team to find the ideal solution for the challenges your customers face. Throughout the process, you’ll also be able to empathize with your customers, which helps you better understand how they perceive your product or service.