STAKEHOLDERS

● Stakeholders are the persons or groups who make decisions in the business.
● The various groups within and outside the organization that stand to
potentially gain or lose as a result of the organizations’ action.
● List of stakeholder include:
a. Owners /employers/ investors
b. Employees
c. Customer/ consumers
d. Suppliers
e. Government
f. Member of society
g. Lenders/ investors and other creditors
THE ROLES OF THE STAKEHOLDERS IN BUSINESS ACTIVITY
1. THE ROLE OF EMPLOYER/ INVESTOR/ MANAGERS
● Best return on their investments. (profits)
● Efficient management of resources.
● To provide goods and services of a high quality at a reasonable price.
● The best possible employees
● To act ethically and socially responsible.
2. ROLE OF EMPLOYEE
● To carry out their activities stated in their job description.
● To efficiently utilize the resources placed in their care.
● To act ethically and socially responsible.

3. ROLE OF THE CONSUMERS

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Consumers can:
● Provide feedback on product quality and design through complaints and
suggestions.
● Contribute to research by participating in surveys and product testing.
● Use the product provided in the way it was intended to be used.
4. ROLE OF THE GOVERNMENT
The government provides:
● Regulations that force the business to consider the best interest of the other
stakeholders.
● Assistance to the business in the form of loans, training, research and
financial aid.
● Information to all the stakeholders.
● Protection for consumers through laws and agencies.

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