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dba
BDO INSURE
(A trademark of BDO Insurance Brokers, Inc.)
4. 43F – 44F BDO Corporate Center Ortigas, 12 ADB Avenue, Ortigas Center, Mandaluyong City 1550
5. (02) 8702-6000
6. https://www.bdo.com.ph/bdoinsure
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CORPORATE GOVERNANCE REPORT (2020)
BDO INSURANCE BROKERS, INC. (BDOI)
Principle 1: The company should be headed by a competent, working board to foster the long-term success and
sustainability of the corporation in a manner consistent with its corporate objectives and the long-term best
interests of its shareholders and other stakeholders.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
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2. Board has an appropriate COMPLIANT BDOI Board has diverse and
mix of competence and balanced composition consisting
expertise. of highly qualified directors.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Annual-
Report.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Annual-
Report.pdf
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and the General Manager. The
List of BDOI’s Directors and
Executive Officers are published
at the company website.
https://www.bdo.com.ph/BDOI-
Corporate-Governance
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/Director%20Orient
ation%20Policy%202018.pdf
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Recommendation 1.4 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 7 of 64
1. Board is assisted in its duties COMPLIANT The company’s Corporate
by a Corporate Secretary. Secretary is Atty. Elmer B.
Serrano.
https://www.bdo.com.ph/sites/def
ault/files/pdf/Corporate-
Secretary-Credentials.pdf
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of at least senior
management level.
Principle 2: The fiduciary roles, responsibilities and accountabilities of the Board as provided under the law, the
company’s articles and by-laws, and other legal pronouncements and guidelines should be clearly made known
to all directors as well as to stockholders and other stakeholders.
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Recommendation 2.1 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Other-
Supporting Documents.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Other-
Supporting Documents.pdf
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https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Other-
Supporting Documents.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Annual-
Report.pdf
COMPLIANT .
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1. Board ensures and adopts BDOI Board ensures and adopts
an effective succession an effective succession planning
planning program for program for directors, key officers
directors, key officers and and management. Please see
management. Page 5 of the Revised BDOI
Corporate Governance Manual
for the company policy on
management succession
planning and retirement of
directors under Section 2.1.
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
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deliberations involving deliberation involving their own
hi/her own remuneration. remunerations.
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
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Election of Board Members
under Section 2.3.
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
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Recommendation 2.7 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
https://www.bdo.com.ph/sites/d
efault/files/pdf/Revised%20RPT
%20Policy.pdf
Page 19 of 64
Recommendation 2.8 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Other-
Supporting Documents.pdf
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Compliance Officer and https://www.bdo.com.ph/sites/de
Chief Audit Executive). fault/files/pdf/Board%20Evaluati
on%20Forms.pdf
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1. Board oversees that an COMPLIANT See Page 9 of the Revised BDOI
appropriate internal control Corporate Governance Manual
system is in place. for the Board’s Governance
Responsibilities which includes
Internal Control and Risk
Management.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Principle 3: Board committees should set up to the extent possible to support the effective performance of the
Board’s functions, particularly with respect to audit, risk management, related party transactions, and other key
corporate governance concerns, such as nomination and remuneration. The composition, functions and
responsibilities of all committees established should be contained in a publicly available Committee Charter.
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1. Board establishes board NON-COMPLIANT BDOI has a 5-member
committees that focus on Board of Directors who
specific board functions to aid are able to function
in the optimal performance of efficiently in all matters of
its roles and responsibilities. the business.
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4. The Chairman of the Audit NON-COMPLIANT As above.
Committee is not the
Chairman of the Board or of
any other committee.
NON-COMPLIANT
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1. Board establishes a BDOI Board carries out
separate Board Risk the functions of Board
Oversight Committee Risk Oversight
(BROC) that should be Committee.
responsible for the oversight
of a company’s Enterprise
Risk Management system to
ensure its functionality and
effectiveness.
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(RPT) Committee, which is Party Transactions
tasked with reviewing all Committee.
material related party
transactions of the company.
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3. Committee Charters were NON-COMPLIANT As above.
fully disclosed on the
company’s website.
Principle 4: To show full commitment to the company, the directors should devote the time and attention necessary
to properly and effectively perform their duties and responsibilities, including sufficient time to be familiar with the
corporation’s business.
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for the Board’s Duties and
Responsibilities under Section
1.
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/d
efault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
1. The directors notify the COMPLIANT This is part of the BDOI’s Multiple
company’s board where Board Seats Policy in Page 13 of
he/she is an incumbent the Revised BDOI Corporate
director before accepting a Governance Manual.
directorship in another
company. https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
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Principle 5: The board should endeavor to exercise an objective and independent judgment on all corporate affairs.
COMPLIANT
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1. The independent directors BDOI’s Independent Director,
serve for a maximum Atty. Luis Ma. Uranza was
cumulative term of nine elected as such on BDOI’s 2020
years. Annual Stockholders’ Meeting
held last July 29, 2020.
As far as Insurance
Companies are concerned, Please see Summary of 2020
the foregoing term limit shall BDOI Board Meetings.
be reckoned from 02 January
2015 while the reckoning date https://www.bdo.com.ph/sites/de
for the Pre-Need Companies fault/files/pdf/BDOI-Other-
and Health Maintenance Supporting Documents.pdf
Organizations shall be from
21 September 2016. Revised BDOI Corporate
Governance Manual provides for
For other covered entities, all BDOI’s policy on Term Limits
previous terms served by under Section 5 – Reinforcing
existing Independent Board Independence.
Directors prior to the
effectivity of this Circular shall https://www.bdo.com.ph/sites/de
not be included in the fault/files/pdf/BDOI-Corporate-
application of the term limit Governance-Manual.pdf
prescribed in this item.
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https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
In addition, BDOI’s
parent company also
have specific approval
levels in place where the
parent must approve the
actions or spending of
BDOI, as a subsidiary.
In this manner,
appropriate balance of
power, increased
accountability and better
capacity for independent
decision-making can be
achieved.
Page 35 of 64
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
In addition, BDOI’s
parent company also
have specific approval
levels in place where the
parent must approve the
actions or spending of
BDOI, as a subsidiary.
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In this manner,
appropriate balance of
power, increased
accountability and better
capacity for independent
decision-making can be
achieved.
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 37 of 64
Recommendation 5.7 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
Principle 6: The best measure of the Board’s effectiveness is through an assessment process. The Board should
regularly carry out evaluations to appraise its performance as a body, and assess whether it possesses the right
mix of backgrounds and competencies.
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1. The Board conducts an annual self assessment
annual assessment of its process to measure its
performance as a whole. effectiveness.
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Recommendation 6.2 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
Principle 7: Members of the Board are duty-bound to apply high ethical standards, taking into account the interests
of all stakeholders.
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external dealings of the in their activities and relationship
company. with external stakeholders.
These reflect the core values the
institution subscribes to and
promotes.
https://www.bdo.com.ph/sites/de
fault/files/pdf/Code-of-Conduct-
and-Business-Ethics.pdf
http://www.bdo.com.ph/sites/def
ault/files/pdf/Code-of-Conduct-
and-Business-Ethics.pdf
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3. The Code is disclosed and COMPLIANT The Revised Code of Business
made available to the public Conduct and Ethics is published
through the company in the corporate website at:
website.
https://www.bdo.com.ph/sites/de
fault/files/pdf/Code-of-Conduct-
and-Business-Ethics.pdf
1. Board ensures the proper COMPLIANT All directors and employees are
and efficient required to acknowledge that
implementation and they have read and understood
monitoring of compliance the Code stipulating their
with company internal compliance with the standards
policies. and policies set forth therein.
https://www.bdo.com.ph/sites/de
fault/files/pdf/Code-of-Conduct-
and-Business-Ethics.pdf
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Disclosure and Transparency
Principle 8: The company should establish corporate disclosure policies and procedures that are practical and in
accordance with best practices and regulatory expectations.
https://www.bdo.com.ph/sites/def
ault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 43 of 64
Recommendation 8.3 (sic) COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 45 of 64
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Principle 9: The company should establish standards for the appropriate selection of an external auditor, and
exercise effective oversight of the same to strengthen the external auditor’s independence and enhance audit
quality.
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https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Other-
Supporting Documents.pdf
I. Assessing the
integrity and
independence of
external auditors;
II. Exercising effective
oversight to review
and monitor the
external auditor’s
independence and
objectivity;
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III. Exercising effective
oversight to review
and monitor the
effectiveness of the
audit process, taking
into consideration
relevant Philippines
professional and
regulatory
requirements.
Principle 10: The company should ensure that the material and reportable non-financial and sustainability issues
are disclosed.
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Principle 11: The company should maintain a comprehensive and cost-efficient communication channel for
disseminating relevant information. This channel is crucial for informed decision-making by investors,
stakeholders and other interested users.
1. The company should have a COMPLIANT Please see link below for
website to ensure a BDOI’s website:
comprehensive, cost-
efficient, transparent, and https://www.bdo.com.ph/bdoins
timely manner of ure
disseminating relevant
information to the public.
Principle 12: To ensure the integrity, transparency and proper governance in the conduct of its affairs, the company
should have a strong and effective internal control system and enterprise risk management framework.
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observes the COSO integrated
Internal Control Framework.
Please see Revised BDOI
Corporate Governance Manual
for the Internal Controls System
and Enterprise Risk
Management Framework under
Section 11.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 52 of 64
assurance, and consulting
services designated to add
consulting services
designed to add value and
improve the company’s
operations.
1. The company has a COMPLIANT BDOI has a full time risk officer
separate risk management with the position of a manager
function to identify, assess who regularly coordinates with
and monitor key risk the Risk Management Group of
exposures. the parent company in view of the
latter’s oversight with the risk-
taking activities.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
1. In managing the company’s COMPLIANT The Chief Risk Officer of the BDO
Risk Management System, Group is Ms. Evelyn L.
the company has a Chief Villanueva.
Risk Officer (CRO) who is
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the ultimate champion of Please see Page 23 of the
Enterprise Risk following link for her qualification
Management (ERM). and background:
https://www.bdo.com.ph/sites/de
fault/files/pdf/2020-DIS-
FINAL1.pdf
2. CRO has adequate COMPLIANT The Chief Risk Officer has a rank
authority, stature, resources of Executive Vice President. She
and support to fulfill his/her is appointed by the parent bank’s
responsibilities. Board of Directors and reports
directly to the Risk Management
Committee. She is the Head of
the Risk Management Group
composed of risk management
professionals who are experts in
their own field.
Principle 13: The company should treat all shareholders fairly and equitably, and also recognize, protect and
facilitate the exercise of their rights.
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35 of its Revised Corporate
Governance Manual.
https://www.bdo.com.ph/sites/de
fault/files/pdf/REVISED-
CORGOV-MANUAL.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Other-
Supporting Documents.pdf
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Recommendation 13.3 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
Page 57 of 64
2. The alternative dispute COMPLIANT The alternative dispute
mechanism is included in mechanism is included in the
the company’s Manual on company’s Manual on Corporate
Corporate Governance. Governance of BDOI’s parent
company.
https://www.bdo.com.ph/sites/de
fault/files/pdf/REVISED-
CORGOV-MANUAL.pdf
Principle 14: The rights of stakeholders established by law, by contractual relations and through voluntary
commitments must be respected. Where stakeholders’ rights and/or interests are at stake, stakeholders should
have the opportunity to obtain prompt effective redress for the violation of their rights.
Page 58 of 64
Please see Page 20 of Revised
BDOI Corporate Governance
Manual for the Policy on
Respecting Rights of
Stakeholders under Section 12.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 59 of 64
company and to obtain actively engage with its various
redress for the violation of stakeholders, as well as increase
their rights. awareness and visibility about
the BDO Group.
https://www.bdo.com.ph/sites/de
fault/files/pdf/BDOI-Corporate-
Governance-Manual.pdf
Page 60 of 64
Principle 15: A mechanism for employee participation should be developed to create a symbiotic environment,
realize the company’s goals and participate in its corporate governance processes.
1. Board sets the tone and COMPLIANT This is embodied in the Revised
makes a stand against Code of Conduct and Business
corrupt practices by Ethics on Conduct Relating to
adopting an anti-corruption Customers and External
policy and program in its Constituencies.
Code of Conduct.
Page 61 of 64
https://www.bdo.com.ph/sites/de
fault/files/pdf/Code-of-Conduct-
and-Business-Ethics.pdf
Page 63 of 64
Principle 16: The company should be socially responsible in all its dealings with the communities where it operates.
It should ensure that its interactions serve its environment and stakeholders in a positive and progressive manner
that is fully supportive of its comprehensive and balanced development.
Recommendation 16.1 COMPLIANT/NON- ADDITIONAL INFORMATION EXPLANATION
COMPLIANT
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