Differentiating Characteristics

Biographical characteristics
Starbucks’ organizational culture is one of the most distinct characteristics of the firm. A
company’s organizational or corporate culture widely influences employees and business
performance. Starbucks requires employees to be at least 16 years old while some locations
allow minors as young as 14 but the average age of an employee is 24 years old. 70% of
employees are women, while 30% are men.
The most to the least common ethnicity of employee is White, followed by Hispanic or Latino,
Black or African American, Asian, American Indian or Alaskan Native, Hawaiian or another
Pacific Islander. On average, employees at Starbucks stay with the company for 3.8 years.
Starbucks’ employee has many abilities and jobs such as barista, shift supervisor, shift
manager, store manager, and assistant store manager.
Starbucks recognizes the individual journeys of their employees with disabilities, and values
their perspective, work ethic and expertise which makes their workplaces more accessible that
benefits everyone. They offer reasonable accommodations and assistive technologies to help
them do their jobs. Starbucks is committed to making reasonable accommodations for disabled
job applicants. Some of their employees has Down syndrome, Tourette syndrome, cerebral
palsy, congenital quadruple amputee, and Charcot-Marie-Tooth (CMT), a genetic disease that
was damaging the nerves in lower legs. Starbucks doesn’t look at a person’s disability but at the
skills they can bring to the team, they are committed to learning more, helping overcome stigma
and making sure all their partners, including with disabilities, have the best workplace
experience possible.

Deep-level characteristics
Starbucks are committed to maintaining a culture that values and respects inclusion, diversity,
equity, and accessibility. The entire experience of employees, begins with their application, it is
intended to be the start of an inspiring journey in which they are treated with warmth,
transparency, dignity, and respect.
As an equal opportunity employer, Starbucks treats all partners and employees fairly,
regardless of their genetic information, national origin, age, physical or mental disability, sexual
orientation, marital status, service in the military or as a veteran, or any other legally protected
characteristic. Where a culture of warmth and belonging is developed, everyone is welcome.
acting bravely, questioning the circumstance, and coming up with innovative ideas to advance
the company and one another. Starbucks values relationships based on openness, respect, and
decency. committed to preserving a culture where respect and importance are accorded to
inclusion, diversity, equity, and accessibility.