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PSD Management Information

Sussex Police Q2 - complaints recorded between 01/04 and 30/09

Q2 2022 Summary -
Schedule 3 Individual recorded complaints Officer Headcount - 3059
Police Staff Headcount - 2550
Incidents - 250,764

Q2 2020 Q2 2021 Q2 2022 Average Difference %


Last 3 Last Q2 Difference
Q2s Last Q2
Cases of Complaint 696 599 368 554 -231 -39%
Complaint Allegations 984 1269 771 1008 -498 -39%
Complainants 650 578 351 526 -227 -39%
Officers subject to complaint 561 547 360 489 -187 -34%
Police Staff subject to complaint 112 123 89 108 -34 -28%
Special Constables subject to complaint 2 6 4 4 -2 -33%

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Cases of Complaint Complaint Allegations Complainants Officers subject to complaint
Q2 2020 Q2 2021 Q2 2022
PSD Management Information

Sussex Police
Allegations by Type
Schedule 3 Individual recorded complaints

Q2 2020 Q2 2021 Q2 2022 %


A Delivery of duties and service
A1 Police action following contact 262 253 109 ##
A2 Decisions 25 65 65 ##
A3 Information 25 35 35 95
A4 General level of service 95 192 94 ##
Sub Total 407 545 303 ## 42%

B Police powers, policies and procedures


B1 Stops and Stop and search 14 20 14 48
B2 Searches of premises and seizure of property 27 52 22 ##
B3 Power to arrest and detain 68 69 54 ##
B4 Use of force 119 135 61 ##
B5 Detention in police custody 39 110 24 ##
B6 Bail, identification and interview procedures 3 10 5 18
B7 Evidential procedures 9 8 12 29
B8 Out of court disposals 2 2 0 4
B9 Other policies and procedures 6 32 33 71
Sub Total 287 438 225 ## 31%

C1 Handling of or damage to property/premises 17 30 20 67 2%

D Access and/or disclosure of information


D1 Use of police systems 6 0 2 8
D2 Disclosure of information 9 20 8 37
D3 Handling of information 2 5 0 7
D4 Accessing and handling of information from other sources 1 2 0 3
Sub Total 18 27 10 55 2%

E1 Use of police vehicles 4 0 2 6 0%

F Discriminatory behaviour
F1 Age 0 0 0 0
F2 Disability 1 3 1 5
F3 Gender reassignment 0 0 0 0
F4 Pregnancy and maternity 0 0 0 0
F5 Marriage and civil partnership 0 0 0 0
F6 Race 27 10 21 58
F7 Religion or belief 3 0 0 3
F8 Sex 1 2 0 3
F9 Sexual orientation 0 2 0 2
F10 Other 0 4 3 7
Sub Total 32 21 25 78 3%

G Abuse of position/corruption
G1 Organisational corruption 2 0 1 3
G2 Abuse of position for sexual purpose 1 0 0 1
G3 Abuse of position for purpose of pursuing an inappropriate emotional relationship 0 0 0 0
G4 Abuse of position for financial purpose 0 0 2 2
G5 Obstruction of justice 1 0 2 3
G6 Abuse of position for other purpose 3 3 3 9
Sub Total 7 3 8 18 1%

H Individual behaviours
H1 Impolite language / tone 60 64 49 ##
H2 Impolite and intolerant actions 13 14 18 45
H3 Unprofessional attitude and disrespect 65 59 43 ##
H4 Lack of fairness and impartiality 15 27 20 62
H5 Overbearing or harassing behaviours 36 29 24 89
Sub Total 189 193 154 ## 18%

J Sexual conduct
J1 Sexual assault 0 2 0 2
J2 Sexual harassment 1 1 0 2
J3 Other sexual conduct 1 1 1 3
Sub Total 2 4 1 7 0%

K1 Discreditable conduct 10 1 10 21 1%

L1 Other 11 7 13 31 1%

Total Allegations 984 1269 771 ##


PSD Management Information

Sussex Police
Allegations by National Factor
Schedule 3 Individual recorded complaints

Q2 2020 Q2 2021 Q2 2022 %

Arrest 251 265 149 ## 22%


Call Handling 34 44 36 ## 4%
Child Protection / CSA / CSE 10 16 3 29 1%
Coronavirus - other 15 10 2 27 1%
Coronavirus - police powers 2 0 0 2 0%
Covert Policing 0 0 0 0 0%
Custody 56 142 61 ## 9%
Death 3 8 9 20 1%
Domestic / Gender Abuse 13 30 22 65 2%
Drugs / Alcohol 0 11 10 21 1%
Firearms 9 3 5 17 1%
Fraud 5 0 0 5 0%
Hate Crime 1 1 2 4 0%
Investigation 265 394 238 ## 30%
Mental Health 43 20 16 79 3%
Missing Persons 2 0 4 6 0%
Neighbourhood Policing 124 153 78 ## 12%
Police dogs or Horses 0 0 1 1 0%
Premises Search 24 30 17 71 2%
Public Order Incident 2 5 3 10 0%
Restraint Equipment 10 12 11 33 1%
Roads / Traffic 32 23 30 85 3%
Serious Injury 0 1 0 1 0%
Social Media 5 2 0 7 0%
Stop and / or Search 19 33 29 81 3%
Taser 3 1 4 8 0%
VAWG - dissatisfaction handling n/a 27 12 39 1%
VAWG - police perpetrated n/a 43 3 46 2%
None 66 80 71 ## 7%
Total 984 1269 771 ##

An Allegation may have one or more National Factor


PSD Management Information

Sussex Police Q2 - complaint allegations finalised between 01/04 and 30/09

Q2 2020 Q2 2021 Q2 2022


No. % No. % No. %
Complaint Allegations by Result
Finalised Finalised Finalised
Case to answer 5 1% 10 1% 0 0%
No case to answer 7 1% 18 2% 8 1%
The service was acceptable 626 73% 834 71% 609 73%
The service was not acceptable 51 6% 133 11% 128 15%
Not determined if the service was acceptable 23 3% 79 7% 60 7%
Regulation 41 (Investigation only) 3 0% 2 0% 0 0%
No further action 94 11% 77 7% 31 4%
Withdrawn / De recorded 45 5% 25 2% 3 0%
Total 854 1,178 839

80% Q2 2020
Q2 2020 Q2 2021 Q2 2022
Case to answer 1% 1% 0% Q2 2021
No case
70% to answer 1% 2% 1% Q2 2022
The service was acceptable 73% 71% 73%
The60%
service was not acceptable 6% 11% 15%
Not determined if the service was acceptable 3% 7% 7%
Regulation 41 (Investigation only) 0% 0% 0%
50%
No further action 11% 7% 4%
Withdrawn / De recorded 5% 2% 0%
40%

30%

20%

10%

0%
Case to answer No case to answer The service was The service was Not determined if Regulation 41 No further action Withdrawn / De
acceptable not acceptable the service was (Investigation only) recorded
acceptable

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