Professional Documents
Culture Documents
CUSTOMER
SEGMENT
VALUE PROPOSITION
Wants: A fast and affordable way to avail
products and services offered at CMU
Marketplace
Needs: Something that will serve as bridge that
will narrow down the wide proximity of
marketplace to customersand vice versa
Fears: the need of reassurance that their products
and services will be delivered to them
Benefits:
efficiency
saves your time and effort
budget friendly
Experience:
easy to use
speedy transaction
CHANNEL
Facebook Page
Phone call
Dedicated Personal
Assistance
CUSTOMER
RELATIONSHIP
DELIVERY FEE
• Minimum delivery fee per order: PHP20
• Applicable for order subtotals of PHP1 -
PHP100
COST
STRUCTURE min of 3 and max of 5 orders will be
assigned to each diver per trip of deliveries