You are on page 1of 6

KERTIH TERMINALS SDN BHD (426308-W)

NEARMISS COMPLAINT

TERMINAL √ DRUMMING

PARTICULARS OF NEARMISS COMPLAINT

DATE OF INCIDENT : Monday, September 5, 2022 TIME : 10:00

LOCATION OF INCIDENT : TCR

DETAILS OF NEARMISS COMPLAINT

Received call from CSR Hanim to alter quantity SAP GI for BCE (2orders ship DH Blossoming)

SAP Delivery No : 500813369 actual quantity 209.009mt , wrong quantity entered GI 209.099mt
This incident can creat customer complain

IMMEDIATE ACTIONS

-Reversed Good Issue


-Re do GI for the said order

REPORTED BY RECEIVED BY

Name : Muhammad Syukri Name :


Abd Aziz
Signature : Signature :

Department : Operations Department :


Date/Time : 05/09/2022 @ 12:00 Date/Time :

Rev. 1
10/31/202215:13:32
KERTIH TERMINALS SDN BHD (426308-W)

NEARMISS COMPLAINT

TERMINAL √ DRUMMING

PARTICULARS OF NEARMISS COMPLAINT

DATE OF INCIDENT : Monday, September 5, 2022 TIME :

LOCATION OF INCIDENT : TCR

DETAILS OF NEARMISS COMPLAINT

Received call from CSR Hanim to alter quantity SAP GI for BCE (2orders ship DH Blossoming)

SAP Delivery No : 500813365 actual quantity 209.009mt , wrong quantity entered GI 209.099mt
This incident can creat customer complain

IMMEDIATE ACTIONS

-Reversed Good Issue


-Re do GI for the said order

REPORTED BY RECEIVED BY

Name : Muhammad Syukri Name :


Abd Aziz
Signature : Signature :

Department : Operations Department :


Date/Time : 05/09/2022 @ 12:00 Date/Time :
KERTIH TERMINALS SDN BHD (426308-W)

NEARMISS COMPLAINT

TERMINAL √ DRUMMING

PARTICULARS OF NEARMISS COMPLAINT

DATE OF INCIDENT : Tuesday, September 6, 2022 TIME : 23:00

LOCATION OF INCIDENT : TCR

DETAILS OF NEARMISS COMPLAINT

Received call from CSR Nasrul to berthing SC Brilliant (Acetic Acid) without received complete Loading Instruction

(received 4000mt out of plan quantity 8500mt)

IMMEDIATE ACTIONS

-Informed to Duty Shift Supervisor & Loading Master


-Loading Master only do wallwash for all ship tanks

REPORTED BY RECEIVED BY

Name : Muhammad Syukri Name :


Abd Aziz
Signature : Signature :

Department : Operations Department :


Date/Time : 07/09/2022 @ 04:00 Date/Time :

Rev. 1
10/31/202215:13:32

You might also like