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Summary Business Management Definitions 1.1-1.3
Summary Business Management Definitions 1.1-1.3
Business
A business is any organization that uses resources to meet the needs of customer by
providing a product or service that they demand.
Consumer goods: the physical and tangible goods sold to the general public. They include
cars and washing machines, which are referred to as durable consumer goods. Non- durable
consumer goods include food, drinks and sweets that can only be used once.
Consumer services: non- tangible products that are sold to the general public and include
hotel accommodation, insurance services and train journeys
Capital goods: physical goods that are used by industry to aid in the production of other
goods and services such as machines and commercial vehicles.
Economic sectors
Primary sector: Firms engaged in farming, fishing, oil extraction and all other industries that
extract natural resources so that they can be used and processed by other firms
Secondary sector (manufacturing): Firms that manufacture and process products from
natural resources, including computers, brewing, baking, clothing and construction
Tertiary sector (service) industries: firms that provide services to consumers and other
businesses, such as retailing, transport, insurance, banking, hotels, tourism and
telecommunications
Entrepreneur: someone who takes the financial risk of starting and managing a new venture
Intrapreneur: someone within a large corporation who takes direct responsibility for turning
an idea into a profitable finished product through using ‘entrepreneurial talents’ such as risk-
taking and innovation
Privatization: the sale of public sector organizations to the private sector. Privatization is
Benefit and Cost.
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Valentina Mónaco business
Sole trader: a business in which one person provides the permanent finance, in return, has
full control of the business, and is able to keep all of the profits
Partnership: a business formed by two or more people to carry on a business together, with
shared capital investment and, usually, shared responsibilities
Limited liability: the only liability – or potential loss – a shareholder has if the company fails
is the amount invested in the company, not the total wealth of the shareholder
Legal personality: It is legally recognized that a company has a separate identity from that
of its owners. This means, for example, that if products sold by a company are found to be
dangerous or defective, the company itself can be prosecuted, but not the owners, as would
be the case with a sole trader or a partnership.
Public limited company (plc): a limited company, often a large business, with the legal
right to sell shares to the general public; its share price is quoted on the national stock
exchange
Social enterprises: A business with mainly social objectives that reinvests most of its profits
into benefiting society rather than maximising returns to owners
- Cooperative: a group of people acting together to meet the common needs and
aspirations of its members, sharing ownership and making decisions democratically
Non-profit organization: Any organization that has aims other than making and distributing
profit and which is usually governed by a voluntary board.
Mission statement: A statement of the business’s core aims, phrased in a way to motivate
employees and to stimulate interest by outside groups
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Valentina Mónaco business
Vision statement: A statement of what the organisation would like to achieve or accomplish
in the long term.
Corporate aims: The long term goals which a business hopes to achieve
Strategy: A long-term plan of action for the whole organisation, designed to achieve a
particular goal
Ethical code (code of conduct): a document detailing a company’s rules and guidelines on
staff behaviour that must be followed by all employees.
Stakeholders: People or groups of people who can be affected by, and therefore have an
interest in, any action by an organization.
Corporate social responsibility: This concept applies to those businesses that consider
the interests of society by taking responsibility for the impact of their decisions and activities
on customers, employees, communities and the environment