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Donor Privacy Policy - Wikimedia Foundation Governance Wiki
Donor Privacy Policy - Wikimedia Foundation Governance Wiki
This page documents the Wikimedia Foundation's donor privacy policy. You can make a
donation to the Wikimedia Foundation at donate.wikimedia.org.
Welcome!
Welcome to the Wikimedia Foundation's Donor Privacy Policy. The Wikimedia Foundation ("WMF")
has put this policy in place to protect the privacy rights of our donors. We recognize that our donors
care deeply about how their personal information is used and shared, and we value the privacy and
security of our donors. This Donor Privacy Policy addresses our practices for collecting, using,
maintaining, protecting, and disclosing donor information. Please carefully read this policy together
with our Terms of Use. We will never sell, trade, or rent your nonpublic personal
information.
Important Information
By donating to WMF, you understand that your donation entails the collection,
transfer, processing, storage, disclosure, and use of your information in or to the
United States ("U.S."), and other locations that may have different or less stringent
data protection laws than your country, for the purposes stated in this policy. If you do
not agree with the terms of the Donor Privacy Policy and the WMF Terms of Use, please
immediately discontinue use of Wikimedia Fundraising Services (as defined below).
Definitions
"WMF", "us", "we", and "our" refer to the Wikimedia Foundation.
"Personal Information" is information you provide us or information we collect from or about you
through the Fundraising Services that identifies or could be used to identify you. For more
information, please see What Information We Collect.
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We keep Donor Information confidential, meaning that we will not share this information outside of
the Wikimedia Foundation except as permitted by this policy or in de-identified form.
WMF uses cookies and other locally stored data to enhance your donation experience. We also use
this information to create a safer online environment and gain a better understanding of donor
preferences and interactions with the Wikimedia Fundraising Services. In general, cookies and other
locally stored data are used to:
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Help the Wikimedia Fundraising Services function and deliver new and relevant content to you;
Provide you with a personalized experience by storing your preferences so that they can be used
the next time you visit the Wikimedia Fundraising Services;
Analyze the performance of donation processes so that we can better understand how they work
and improve them for you and other WMF donors; and
Analyze interactions with fundraising emails so we can refine and improve the donation process.
For additional information about the use of cookies and similar tracking technologies, please see our
Cookie statement.
Although donations to WMF via the Wikimedia Fundraising Services are possible without cookies and
other locally stored data, please note that the removal or disabling of these features may affect your
navigation of these sites and the personalization of your experience.
Do Not Track
WMF is committed to protecting the information we collect from all of our donors. We do not share
this information with third parties, except in the specific circumstances described in the "Sharing
Donor Information" section of this policy. Because we protect all donors in this manner, we do not
change our behavior in response to a web browser's Do Not Track signal. For information about DNT
on Wikimedia sites, please visit the main Wikimedia Foundation Privacy Policy FAQ.
We engage in the foregoing activities to manage our contractual relationship with you and for our
legitimate interests in managing the Wikimedia Fundraising Services.
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We also use Donor Information collected from you to comply with various obligations relating to
recordkeeping and reporting. This includes:
We engage in the foregoing activities to comply with our legal obligations and for our legitimate
interests in managing our donation processes.
And we use Donor Information collected from you to improve and update the Wikimedia Fundraising
Services. This includes:
We engage in the foregoing activities for our legitimate interests such as improving and protecting our
fundraising processes and efforts.
Where processing is based on your consent, you may withdraw your consent at any time consistent
with applicable law.
To enhance your experience with Wikimedia Fundraising Services, we use your geographic location to
customize the currency, content, and language of our banners. We may also customize what
fundraising banners you see or messages you receive, depending on your interactions with past
banners or messages.
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All emails sent relating to Wikimedia Fundraising Services (with the exception of receipts or
administrative notices) include an easy option to unsubscribe. If you would like to change your
communication preferences, you (or an authorized representative) can let us know by contacting us at
donate wikimedia org at any time, or clicking the unsubscribe link in an email you receive from us.
We understand that donors may wish to remain anonymous, and we strive to honor such requests and
preserve your anonymity. However, in limited circumstances, we use and share Donor Information in
the situations and under the conditions described below. We will never sell, trade, or rent your
nonpublic Personal Information.
With your permission. With your consent, we may share your information for a particular purpose.
For example, we may give donors the option to have their name publicly associated with their
donation.
In anonymized form. We may publish or share anonymized Donor Information. For example, we may
share anonymized data sets to show donation trends.
Comments and suggestions. We may publish any comments or suggestions that donors provide us,
including in promotional materials, in anonymous form. In the rare instance that we do publish such
information with donor attribution, we will do so only with your written (which may be electronic)
consent.
Online payment processors. In order to facilitate online donations, we have partnered with payment
processors. When you make a donation to WMF through the Wikimedia Fundraising Services,
whether by credit card, debit card, or other methods of online payment, you transmit your payment
data directly to the payment processor. We do our best to use contractual agreements and other
mechanisms to help ensure that these processors maintain the confidentiality of your information.
However, please be aware that WMF is not responsible for the privacy practices of these processors;
please consult the privacy policies of the applicable payment processor for more information about its
practices.
Other service providers. We use third-party service providers or contractors who assist with the
organization and facilitation of the Wikimedia Fundraising Services, or who help run our fundraising
operations or improve your experience with them. Some of our service providers ask us to post links
to their privacy policies; a list of these service providers and links to their policies can be found on this
page. We may give access to your personal or non-personal information to these providers or
contractors as needed to perform their services for us or to use their tools and services. While we
cannot ensure the privacy or security of services provided by third-party providers, we do our best to
use contractual agreements and other mechanisms to help ensure that these service providers or
contractors treat your information consistent with, and in a manner no less protective than, the
principles of this policy.
For legal reasons. On certain rare occasions, consistent with our legitimate interest and/or to comply
with our legal obligations, we may access, preserve, or disclose to public authorities or other persons
your Personal Information if we reasonably believe it is necessary to satisfy a valid and legally
enforceable warrant, subpoena, court order, law or regulation, or other judicial or administrative
order. If we believe that a particular request for disclosure of a donor's information is legally invalid
or an abuse of the legal system, and the affected donor does not intend to oppose the disclosure
themselves, we will do our best to fight the request. WMF is committed to notifying you via email at
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least ten (10) calendar days, when possible, before we disclose your personal information in response
to a legal demand. However, we may only be able to provide notice if we are not legally restrained
from contacting you, there is no credible threat to bodily harm that is created or increased by
notifying you of the request, and you have provided us with an email address or other current contact
information.
Nothing in this policy is intended to limit any legal objections or defenses you may have to a third
party's request (whether it be civil, criminal, or governmental) to disclose your information. We
recommend seeking the advice of legal counsel immediately if such a request is made involving you.
If the organization is transferred. In the extremely unlikely event that ownership of all or
substantially all of the WMF changes, or we go through a reorganization (such as a merger,
consolidation, or acquisition), further to our legitimate interest, your Personal Information may be
transferred. We will provide notice to you via the Wikimedia sites, and a notification on
WikimediaAnnounce-L or similar mailing list, at least thirty (30) calendar days before any Personal
Information is transferred or becomes subject to a different donor privacy policy.
To protect you, ourselves, or others. If necessary, we may need to use or share your personal
information to: enforce or investigate potential violations of our Terms of Use, this Donor Privacy
Policy, or any Foundation or user community-based policies; investigate and defend ourselves against
legal threats or actions; prevent imminent and serious bodily harm or death to a person; protect our
organization, employees, contractors, users, or the public; or detect, prevent, or otherwise assess and
address potential spam, malware, fraud, abuse, unlawful activity, and security or technical concerns.
We do so to manage our relationship with you, further to our legitimate interest, and/or to comply
with our legal obligations.
For information on Wikimedia's general data retention policies on the Wikimedia projects, please see
our Data Retention Guidelines.
Wikimedia Affiliates
Wikimedia affiliates (such as chapters) are independent organizations, which sometimes conduct
their own fundraising efforts. While some affiliates may give a portion of the funds they raise to WMF,
WMF is not involved in processing donations made to these organizations. Wikimedia affiliates have
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different privacy policies and practices depending on local legal requirements and other
considerations. This policy does not explicitly cover donations made to them.
Your continued use of the Wikimedia Fundraising Services after any effective date of a subsequent
version of this Privacy Policy constitutes acceptance of that version of the Donor Privacy Policy on
your part.
Contact Us
WMF values what our donors have to say about our services and our policies. If you have questions or
suggestions about this policy, or the information collected under the Donor Privacy Policy, we want to
hear from you. See our Contact Us page for information on how to reach out. For more information
about the privacy practices that govern the Wikimedia projects (https://wikimedia.org), please review
our main Privacy Policy.
If you are located in the European Economic Area and have questions about your personal data or
would like to request to access, update, or delete it, you may contact our representative via email at
EUrepresentative.Wikimedia twobirds com, or via mail at:
If you are an individual located in the United Kingdom, and have questions about your personal data
or would like to request to access, update, or delete it, you may contact our representative via email at
UKrepresentative.Wikimedia twobirds com, or via mail at:
Our European Economic Area and United Kingdom Representative can only be contacted for queries
in relation to data protection.
Depending on your jurisdiction, you also may have the right to lodge a complaint with a supervisory
authority competent for your country or region.
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This Donor Privacy Policy went into effect June 25, 2021. Previous versions can be
found below:
Please note that in the event of any differences in meaning or interpretation between
the original English version of this Donor Privacy Policy and a translation, the original
English version takes precedence.
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