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MIDTERM EXAMINATION
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MIDTERM EXAM_OB

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Started on Monday, 4 October 2021, 3:01 PM
State Finished

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Completed on Monday, 4 October 2021, 3:49 PM

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Time taken 48 mins 8 secs
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Grade 19.00 out of 20.00 (95%)
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Question 1

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Which of the following is a unique advantage of lateral communication?


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Select one:
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a. Lateral communication occurring with management's knowledge and support can be beneficial even if it does not follow the 
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formal vertical structure.
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b. Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees
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effectively.

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c. Lateral communication facilitates coordination at the intradepartmental level.


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d. Lateral communication works quickly as it does not follow the stages of the communication process.
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e. Lateral communication helps in the transmission of ideas and information.


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Question 2
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Correct
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For management, the major downside of telecommuting is ________.


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Select one:
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a. decreased productivity
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b. reduced morale
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c. difficulty in scheduling work


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d. increased turnover
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e. less direct supervision of employees 


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Question 3

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Correct

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Mark 1.00 out of 1.00

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The Myers-Briggs Type Indicator examines all of the following except:

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Select one:

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a. Sensing or Intuitive

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b. Intelligent or Challenged 
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c. Thinking and Feeling
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d. Extroverted or Introverted

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e. Perceiving or Judging
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Question 4
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After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again. But after
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graduation the only job offer you receive is a managerial job at a local restaurant. Your acceptance of this job may result in ____ dissonance
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Select one:
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a. Affective

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b. Emotional
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c. Cognitive 
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d. Behavioral
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e. Attitudinal
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Question 5
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Which of the following statements is true regarding job rotation?


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a. It decreases productivity in the short-run. 


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b. It decreases the flexibility in scheduling work


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c. It decreases supervisory workload.
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d. It decreases the flexibility with which an organization can adapt to a change.
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e. It decreases employee motivation.


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Question 6

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Correct

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Problem-solving teams can ________.

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a. provide recommendations after a discussion amongst department members 

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b. assume responsibility for the outcomes of a solution they implemented
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c. implement the recommended changes to resolve a problem
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d. combine the expertise of employees across different divisions and organizational levels

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e. resolve problems of different departments in an organization simultaneously
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Question 7
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Which of the following is the distinct characteristic of participative management programs?
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a. joint decision making

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b. performance norms
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c. representative participation 
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d. autocratic decision making


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e. establishment of work councils


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Question 8
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Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?
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a. cross-functional 
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b. traditional
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c. departmental
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d. problem-solving
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e. self-managed work
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Question 9

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Correct

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Alicia Akers works as a marketing executive. She always talks in a high pitch and often draws a lot of attention wherever she is. Which of the

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following statements best explains the reason behind people noticing Akers?

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a. Perception of reality depends on the perceiver's personality.
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b. Characteristics of the target affect people's perception. 
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c. The time at which we observe behavior affects perception.
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d. Motives and interests of the perceiver affects perception of behavior.
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e. Perception of reality depends on the perceiver's past experiences.

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Question 10
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Internal equity refers to the ________.
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a. framework of tasks, duties, and responsibilities that the job involves

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b. organization's pay relative to pay elsewhere in its industry.


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c. arrangement of the elements of different jobs in the organization


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d. worth of the job to the organization 


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e. list of the knowledge, skills, and abilities required in a particular job


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Question 11
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Which of the following, if true, would strengthen the argument in favor of adopting job rotation?
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a. The company is currently facing numerous budget constraints.


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b. The company has launched a new brand which is cannibalizing one of its existing products.
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c. The company can enhance productivity of existing employees in various areas for different projects. 
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d. The company has recently given employees new responsibilities by combining their routine tasks into natural work units.
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e. Two front-level managers have resigned in the last quarter as they were not promoted.
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Question 12

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Correct

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Mark 1.00 out of 1.00

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Which of the following is a disadvantage of downward communication?

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a. inability to convey feedback

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b. fear of authority chain
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c. inferiority complex
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d. communication apprehension

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e. one-way nature 
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Question 13
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Which of the following represents a pay plan that rewards employees for recent performance rather than historical performance?
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a. flexible benefits

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b. modular plans
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c. bonus 
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d. base salary
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e. cafeteria plans
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Question 14
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The ____ component of an attitude is derived from feelings that an individual has about another person or situation.
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a. affect 
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b. cognition
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c. perception
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d. intention
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e. intellect
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Question 15

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Correct

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Which of the following is not one of the key components of effective teams?

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a. member flexibility

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b. leadership and structure
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c. team efficacy
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d. adequate resources

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e. company reputation 
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Question 16
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Factors that are considered environmental influences on our personality include all the following except:
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Select one:
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a. heredity 

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b. family norm
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c. birth order
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d. situation
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e. culture
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Question 17
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People with a high level of ____ are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new
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information.
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a. conscientiousness
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b. extraversion
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c. agreeableness
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d. negative emotionality
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e. openness 
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Question 18

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Correct

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Mark 1.00 out of 1.00

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Vertical job loading differs from job enlargement in that

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a. the employee has more control over the job. 

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b. the employee's job satisfaction receives more attention.
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c. workers feel as though they are doing something worthwhile.
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d. more tasks are added to a job.

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e. managers strive to motivate employees by maximizing intrinsic factors.
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Question 19
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Job enlargement involves the process of horizontal job loading, meaning that
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a. the employee is assigned tasks with more responsibility

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b. the jobs are broken into small, component parts
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c. each employee is given a specialized task to perform


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d. the employee is assigned less monotonous and routine tasks


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e. the employee is assigned more tasks to perform 


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Question 20
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Which of the following statements is true regarding perception?


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Select one:
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a. Perception of reality is independent of one's personality.


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b. We form a perception of a target by looking at it in isolation.


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c. Our perception of reality is independent of our past experiences.


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d. Our perception of a target is not affected by the context of the situation in which the perception is made.
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e. Our perception of reality can be different from the objective reality. 


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