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A fishbone diagram is a type of diagram designed to identify cause-

and-effect relationships.
This is done by guiding the user through a series of steps in a
systematic way to identify the actual or potential causes that might
produce an effect (which could be a problem or an opportunity for
improvement).

The reason it is called a fishbone diagram is because of its shape like


a fishbone. In which the central bone axis is the backbone. Next, the
large bones represent the large items, the medium bones are the
medium items, and the small bones will be the connected small
items.

In addition, the Fishbone Diagram was introduced by Mr. Kaoru


Ishikawa in the 1960s. He was a pioneer in quality management at
the Kawasaki shipyard and is considered a contributor to the current
management. Therefore, this chart is also known as the Ishikawa
diagram.

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