r—— UNIT! 1 d appointment noun an arrangement to see someone at a particular time boardroom noun a room where important people in an organization have meetings briefcase noun a flat bag used to carry papers, books, etc to work | calculator noun an electronic device for doing sums coffee break noun a short time when people are allowed to stop work for refreshments, conversation, etc | computer noun a machine that can store a large amount of information and that can work with words and numbers very quickly conference noun a large meeting that goes on for a long time department noun a section of an organization that deals with a particular part of its work In the office wwwewwrwrwrwr errr wwrwwwe bulary a Vocal desk noun a table that someone uses for writing, working at a computer, ete diary noun a book in which you write down what you have to do, or what you have done, on each day of the year document noun a piece of paper with something important written or printed on it file noun a collection of documents and other papers about a particular person or subject verb to put documents or folders away so that they can easily be found when wanted, for example by arranging them in alphabetical order v filing cabinet noun a piece of furniture with large drawers in which folders and documents are filed folder noun a folded piece of card or plastic in which you put documents and other papers 107 Scanned by CamScannerhead office noun the main office of an organization that has other offices in other places in-tray noun a container on someone's desk for letters, bills, orders, etc that need to be dealt with junior noun @ young person who helps everyone in an office by doing simple tasks ‘such as filing or photocopying manager noun @ person who is in charge of an office or department meeting noun a time when people get together to discuss a matter office noun a place where one or more people work at desks for a particular organization open-plan adjective describing an office where people work together in one large room rather than in separate ‘small rooms Photocopier noun a machine that copies a document by taking and printing a photograph of it Photocopy verb to make a copy of a document using a photocopier receptionist noun a person who greets visitors to an office, hotel, etc secretary noun person who writes letters, answers the phone, makes arrangements, ‘etc for someone else ‘stapler noun a device that joins pieces of Paper together by pushing a thin piece of metal through them and folding down the ends stationery noun material used for writing or printing, such as paper, pens and ink type verb to press keys on a typewriter or computer to make letters or numbers appear on paper or on a screen typewriter noun a machine with keys that you press to put letters or numbers on a piece of paper water cooler noun @ machine where people can get a drink of cold fresh water whenever they need one word processor noun a type of computer used to produce letters and other documents Scanned by CamScannerSy Choose the correct answer for each blank and white its number (1, 2, 3 or 4) in the brackets provided. 1. Pens and paper are kept in the _____ cupboard. (1) stationary (2) stationery (3) filing (4) writing () Mr Lee arrived at the meeting with full of documents. (1) a suitcase (2) a filing cabinet (3) a briefcase (4) an in-tray () | would nat like to work in an office without a _______ona hot day. (1) water cooler (2) window (3) coffee machine (4) radiator ( ) Mrs Lee works in the production ______ of a manufacturing company. (1) room (2) department (3) factory (4) shop () Anna takes the newspaper to the office with her and reads it during her (1) coffee break (2) working hours (3) holidays (4) overtime ( ) Jack used ________ to fasten the pages of the letter together. (1) glue (2) a folder (3) an envelope (4) a stapler () ‘You will not be very good at ___if you do not know your alphabet! (1) typing (2) adding up (3) copying (4) filing ( ) 109 Scanned by CamScanner8. Mary asked her assistant to _____ the documents before sending them out, in case they got lost in the post. (1) type (2) staple ‘ (3) photocopy (4) file ( ) 9. You do not see so many in offices nowadays, as most people use word processors or computers instead. (1) typewriters (2) photocopiers. (3) telephones (4) typists ( ) 10. Tom had a holiday job as a _______ in a busy office, doing all the boring things that no one else wanted to do. (1) secretary (2) junior (3) receptionist (4) manager ( ) : Ey | For each of the following verbs, choose the noun that goes with it and write its number in the brackets provided. 1. file { (1) document (2) envelope , (3) stationery (4) in-tray ( ) | 2. make (1) interview (2) meeting (3) conference (4) appointment ( ) 3. type (1) word processor (2) telephone (3) filing cabinet (4) diary € ) 4. meet (1) head office (2) department (3) boardroom (4) desk ( ) 5. add (1) typewriter (2) calculator (3) telephone (4) word processor ( ) 10 Scanned by CamScannerQy Choose the correct answer for each blank and write its number in the space. My mother wanted to complain about an increase in her car insurance, 80 she phoned the (1) ______ (1. main office 2. central office 3. chief office 4, head office) of the insurance company and asked to speak to the customer services manager, Mr Fox. She was put through to his (2) _____ (1. boss 2. assistant 3. secretary 4. receptionist), Miss Lee. ‘Lam sorry. Mr Fox is in a (3) (1. conference 2. meeting 3, discussion 4. coffee break) at the moment,’ she said. ‘Please call again this afternoon." My mother did as she was asked, and received the same reply. ‘This is not very good customer service,’ she remarked. ‘Will he be free tomorrow?’ Miss. Lee looked through Mr Fox's (4) ______ (1. file 2. folder 3. diary 4. in-tray). ‘No, he has several appointments in the morning, and in the afternoon he is attending a (5) ___ (1. conference 2. ceremony 3. class 4. show),’ she said. ‘He is a very busy man.’ My mother was about to hang up in anger when Miss Lee said, ‘Wait a minute, Mr Fox has just come out of his office. He will speak to you now.’ m Scanned by CamScanneray Fill each blank with the word(s) you think best. Do not use the same word(s) more than once. Sally sometimes visits her father at the where he works. It is on the ninth floor of 2 tall office block in the city centre. She usually finds him sitting at his (2) . checking figures ‘or writing reports on his computer. He works in an (3) ‘office with several other people, so she has to be very quiet while she is there. Sometimes she does little jobs for him, such as fetching him a drink from the water cooler or putting a document away in the (4) beside his desk One day she tried to be a bit too helpful. While her father was busy on the telephone, she took some of the letters from his (5) and began to file them away, ‘What are you doing?’ he cried, when he noticed what she was doing. '! have not answered any of those letters yet. Put them back where you found them!’ 12 Scanned by CamScanner