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TLE-AFA (Crop Production)

Activity Sheet Quarter 3– C2.3-4

Interacting with Other Staff and

Customers in the Workplace

REGION VI – WESTERN VISAYAS

TLE 9 - AFA (Crop Production)
Activity Sheet No. 7
First Edition, 2020

Published in the Philippines

By the Department of Education
Region 6 – Western Visayas

Republic Act 8293, section 176 states that: No copyright shall

subsist in any work of the Government of the Philippines. However, prior
approval of the government agency or office wherein the work is created
shall be necessary for exploitation of such work for profit. Such agency or
office may, among other things, impose as a condition the payment of
royalties.

This TLE 9 – AFA (Agricultural Crop Production) Learning Activity

Sheet is developed by DepEd Region 6 – Western Visayas.

ALL RIGHTS RESERVED. No part of this learning resource may be

reproduced or transmitted in any form or by any means electronic or
mechanical without written permission from the DepEd Regional Office 6 –
Western Visayas.

Development Team of TLE 9 – AFA (Crop Production) Activity Sheet

Writer: Aida L. Talorong

Editor: Reynaldo P. Evangelio
Layout Artist: Jarrett Irvin C. Gayosa
Schools Division Quality Assurance Team:
Mylene D. Lopez
Reynaldo P. Evangelio
Jarrett Irvin C. Gayosa
Helen Grace S. Poderoso
Division of Himamaylan City Division Management Team:
Reynaldo G. Gico
Michell L. Acoyong
Grace T. Nicavera
Reynaldo P. Evangelio
Mylene D. Lopez
Regional Management Team
Ramir B. Uytico
Pedro T. Escobarte, Jr.
Elena P. Gonzaga
Donald T. Genine
Roland B. Jamora
Leo C. Tomulto
April C. Velez
Jo-an R. Pet
 Welcome to TLE 9 – AFA (Agricultural Crop Production)!
Introductory Message
The TLE 9 – AFA (Agricultural Crop Production) Learning Activity
Sheet is a product of the collaborative efforts of the Schools Division of
Himamaylan City and DepEd Regional Office VI - Western Visayas through
the Curriculum and Learning Management Division (CLMD). This is
developed to guide the learning facilitators (teachers, parents and
responsible adults) in helping the learners meet the standards set by the K
to 12 Basic Education Curriculum.

The TLE 9 – AFA (Agricultural Crop Production) Learning Activity

Sheet is self-directed instructional materials aimed to guide the learners in
accomplishing activities at their own pace and time using the contextualized
resources in the community. This will also assist the learners in acquiring
the lifelong learning skills, knowledge and attitudes for productivity and
employment.

For learning facilitator:

The TLE 9 – AFA (Agricultural Crop Production) Activity Sheet will

help you facilitate the teaching-learning activities specified in each Most
Essential Learning Competency (MELC) with minimal or no face-to-face
encounter between you and learner. This will be made available to the
learners with the references/links to ease the independent learning.

For the learner:

The TLE 9 – AFA (Agricultural Crop Production) Activity Sheet is

developed to help you continue learning even if you are not in school. This
learning material provides you with meaningful and engaging activities for
independent learning. Being an active learner, carefully read and
understand the instructions then perform the activities and answer the
assessments. This will be returned to your facilitator on the agreed
schedule.
 Quarter 3, Week 7

Learning Activity Sheets (LAS) No. 7

Name of Learner: ______________________________________________________

Grade and Section:_________________________________Date: ______________

TLE 9 – AFA (AGRICULTURAL CROP PRODUCTION) ACTIVITY SHEET

Interacting with other Staff and Customers in the Workplace

I. Learning Competency with Code

LO 2. Undertake nursery work as directed.
(TLE_AFAC9-12NWIIIf-j-2)

2.3 Interact with other staff and customers in a positive and professional
manner as specified in the employee manual.
2.4. Observe good workplace practice in handling and disposing of materials
following nursery policy, procedures and OHS requirements.

II. Background Information for Learners

In operating nursery business, it is required to deal the customers

politely. To keep the harmonious relationship among our customers we should
always remember the old adage that says “customers are always right”, this
will maintain good relationship among customers and to have a smooth sailing
of business operations.
The safety of everybody should also be considered by the nursery owner.
By adherence, the government policy in managing nursery wastes we keep the
environment and people safe. Proper orientation and trainings are important
for the nursery owner and employee’s awareness as to the rules and
procedures set by our government.

INTERPERSONAL RELATIONSHIPS AND COMMUNICATION

As a functioning member of society, it is necessary to learn

interpersonal relations, from fleeting interactions with street vendors to
customers who might visit your plant nursery and become interested with your
plant collections. Properly communicating and effectively dealing with other
people is something you shall give a great amount of attention. This is a must
today to develop since it can boost yourself in improving your business.
In order to succeed with your interpersonal relations, you must be able
to speak authentically, passionately, and confidently and be able to convey your
personal thoughts and ideas articulately. Not only do you need to convey your

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thoughts, ideas and emotions, but you need to be good at deciphering and
understanding the messages of your customers.
Let us start with listening. Listening has been identified as one of the
most frequent problems in dealing with others, business negotiations, and
employee/ employer disputes. Listening is not a passive activity. When you take
part in any conversation, you become an active participant and as such you
have a responsibility to receive as much as you give. The good news is that
effective listening is a learning skill but it does require mental focus, patience,
and a little bit of practice.

Here are the steps to become a good listener:

1. You must physically hear the other person. If you cannot hear, politely move
to another environment, insist that the other person speaks louder, or perhaps
have your hearing checked by a professional if you feel you have a hearing
problem.
2. You must decipher what you have heard. Most deciphering is done
unconsciously; however, it is beneficial to pay close attention to pitch, accents,
rhythm, and tonality of any voices that you come into contact with.
3. Understand what you have heard and deciphered, which means that you
can make sense of the words that were spoken. Some conversations may be
very easy to understand while others may be very difficult.
4. Once you have heard, deciphered, and understood the information that has
been given, you must acknowledge these three things by responding in kind.
Responding is simply giving observable feedback to the other person. Typical
responses are small gestures like a head nod, a smile, or a strong eye contact.
5. The final step of being a good listener is the ability to remember and recall
the information that is presented to you. Do you have trouble remembering
name of person you just met? Are you occasionally reminded of something you
supposedly said but don‘t recall?
Another major component of interpersonal relations is body language.
According to social scientists, verbal communication skills account for only 7%
of the communication process. The other 93% consists of non-verbal and
symbolic communication called body language. Body language is the sum of
messages expressed by a person other than verbal means and includes posture,
hand gestures, facial expressions, and voice tonality. Smell and anything else
are perceived by the five senses.
Another vital communication skill in dealing with people especially if you
are in business is how to write your thoughts and ideas creatively and correctly.
Remember that writing well is a learned skill that benefits from practice. The
practice of good writing involves planning, researching, drafting, reviewing, and
revising. Writing for different purposes may have different products from asking
information about a new product in the market, an order, to anything that your
nursery project needs.

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 Good writing shares common characteristics:
1. Clarity: Well-chosen words and structured sentences help convey
the intended meaning. The reader should not ask, ´What does this
mean?
2. Coherence: Information presented and arguments used should flow
logically. Writing should be easy to understand.
3. Conciseness. State the information simply. Do not use words that
are merely there to impress.
4. Correctness: Verify your facts. Document sources accurately.
5. Completeness: Good writing represents critical thinking. Analyze
completely and support your position.
6. Context: Write appropriately for the audience (peers, customers and
or clients, teachers, and classmates).

SAFETY REGULATIONS

 1. The Philippines Clean Air Act of 1999 The Clean Air Act is the constitutional law
designed to make sure that all Filipinos have air that is safe to breathe. Public health
protection is the primary goal, though the law also seeks to protect our environment
from damage caused by air pollution. In 1999, Congress enacted Republic Act No.
8749, otherwise known as the Philippine Clean Air Act, a landmark legislation setting
a comprehensive air quality management policy and program which aims to achieve
and maintain healthy air for all the people in the Philippines.

The Clean Air Act is guided by the following principles:

a. Protect and advance the right of the people to a balanced and healthful ecology in
accord with the rhythm and harmony of nature;
b. Promote and protect the global environment while organizing the primary
responsibility of local government units to deal with environmental problems;
c. Recognize that the responsibility of cleaning the habitat and environment is
primarily area-based; and
d. Recognize that a clean and healthy environment is for the good of all and should
therefore be the concern of all.

2. Waste Management is the collection, transport, processing, recycling or disposal of

waste materials. Waste Management program helps manage hazardous chemical,
radioactive, medical, and other wastes safely and legally.

Types of Waste

          Waste includes all items that people no longer have any use for, which they
either intend to get rid of or have already discarded. Many items can be considered as
waste like household rubbish, sewage sludge, wastes from manufacturing activities,
packaging items, discarded cars, old televisions, garden waste, old paint containers
and others. Thus all our daily activities can give rise to a large variety of different

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wastes arising from different sources.

A. Solid wastes- Solid waste is defined as any waste that is dry in form and is
discarded as unwanted. It can describe the solid waste from general housekeeping
as residential waste, refuse, household waste or domestic waste. Examples are
plastics, styrofoam containers, bottles, cans, papers, scrap iron, and other trashes.
B. Liquid Wastes- Liquid waste includes human waste, runoff (storm water or flood
water), sullage, industrial wastewater and other forms of wastewater from different
sources. Examples are chemicals, oils, waste water from ponds.

Classification of Wastes According to their Properties

A. Bio-degradable- Biodegradable wastes are those that can be broken down

(decomposed) into their constituent elements by bacteria and other microorganisms.
The term can be applied to both liquid and solid waste. Examples are Human and
animal wastes, food waste, paper, and agricultural wastes.
B. Non-biodegradable- Non-biodegradable trash is any discarded item that cannot be
broken down by living organisms. Non-biodegradable trash accumulates in the
environment because it cannot return to its origins. Examples are plastics, bottles, old
machines, containers and others.

Classification of Wastes According to their Effects on Human Health and

the Environment

A. Hazardous wastes – are unsafe substances used commercially, industrially,

agriculturally, or economically. Examples are paint, motor oil, pesticide, drain opener,
prescription drugs, air fresheners, batteries.
B. Non-hazardous – are safe substances used commercially, industrially,
agriculturally, or economically. Examples are papers, cardboard, linings, wrappings,
paper packaging materials or absorbents.

Process Flow of Waste Management

          The process flow refers to the 3 (or 4) Rs of reduce, reuse, recycle, and recover
which classify waste management strategies according to their desirability. The Rs are
meant to be a hierarchy, in order of importance. However, the waste hierarchy has 5
steps: reduce, reuse, recycle, recovery, and disposal.
 
Reduce - to buy less and use less.
Reuse - elements of the discarded item are used again.
Recycle - discards are separated into materials that may be incorporated into
products.

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 Recover - capturing useful material for waste to energy programs.

                

3. Disaster Preparedness and Management aims to reduce, or avoid the potential

losses from hazards, assure prompt and appropriate assistance to victims of disaster,
and achieve rapid and effective recovery.
 
Disaster Management Cycle
Mitigation - Minimizing the effects of disaster. (Examples: building codes and
zoning; vulnerability analyses; public education.)
Preparedness - Planning how to respond. (Examples: preparedness plans;
emergency exercises/training; warning systems.)
Response - Efforts to minimize the hazards created by a disaster. (Examples:
search and rescue; emergency relief.)
Recovery - Returning the community to normal. (Examples: temporary
housing; grants; medical care.

III. Accompanying DepEd Textbook and Educational Sites

Technology and Livelihood Education 9: Agricultural Crop Production

OHSP Leaner’s Material,112-114p

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 https://gltnhs-tle.weebly.com/lesson-2.html (T.L.E. Learning Module)
Accessed on March 13, 2021

IV. Activity Proper

1. Directions / Instructions

To achieve the objectives cited above, you should do the following:

 Take your time reading the lessons carefully.
 Follow the directions and/or instructions in the activities and
exercises diligently.
 Answer all the given activities and exercises.

2. Exercises / Activities

Activity 1: Tell me the truth

Directions: Write TRUE if the statement is true if is false write FALSE

instead.
_____1. An interpersonal relation among customers is important to learn
by nursery owner and workers to maintain good relationship
to them.
_____2. Properly communicating and effectively dealing with other
people can boost yourself in improving your nursery business.
_____3. Listening has been identified as one of the most frequent
problems in dealing with others, business negotiations, and
employee/ employer disputes.
_____4. The Clean Air Act is the constitutional law designed to make
sure that all Filipinos have air that is not safe to breathe.
_____5. Republic Act No. 8749, otherwise known as the Philippine
Clean Air Act which aims to achieve and maintain healthy
air for all the people in the Philippines.

Activity 2: Be a Great Match Maker!

Directions: Match Column A with those in Column B. Write your answer

on the space before the number.

Column A Column B
1 Well-chosen words and structured A Coherence
sentences
2 Document sources accurately B Mitigation
3 Any waste that is dry in form and is C Reduce
discarded as unwanted.
4 The constitutional law designed to make D Waste Management
sure that all Filipinos have air that is safe
to breathe
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 5 Is the collection, transport, processing, E The Philippine Clean Air Act
recycling, or disposal of waste materials
6 To buy less and use less F Solid Waste
7 Minimizing the effects of disaster G Correctness
8 Writing should be easy to understand H Clarity
Activity 3:
Essay: Discuss the following questions briefly and substantively.

1. Why does interpersonal relations and communication important in plant

nursery operations?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___.
2. As a young agriculturist, what will you do to follow the safety regulations
in managing a plant nursery?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_______________________________________________________________.

IV. Reflection

Help Me Find My Missing Piece

Directions: Write the missing word or phrase on the space provided to make the
sentence complete.

1. Another major component of interpersonal relations is_________________.

2. The common characteristics of good writing are clarity, coherence,
conciseness, ________________ completeness and ________________.
3. In 1999, Congress enacted Republic Act No. 8749, otherwise known as
_______________________.
4. _________________________________aims to reduce, or avoid the potential
losses from hazards, assure prompt and appropriate assistance to
victims of disaster, and achieve rapid and effective recovery.
5. _______________ is defined as any waste that is dry in form and is
discarded as unwanted.
6. Non-biodegradable trash is any discarded item that cannot be broken
down by _________________.
7. The safety regulations that a nursery owner should follow are Philippine
Clean Air Act, Waste management and ________________.

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In the process of waste management chart below, think creatively by identifying and
classifying waste according to their desirability. Write your answer in the box provided.

Ex.

Ex.

Ex.

Ex.

VI. Answer Key

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