CASE

STUDY OF
LEARNER Presented by
Riya kaushik
1 BACKGROUND
INFORMATION
Name of a learner - Maya Devi
Age - 60 years
Occupation - House Maker
Monthly income - Above 1 lakh
Family size - 5 members
Family type - Nuclear family
Marital status
Daniel- Widowed
Gallego
Relationship with Learner - Grand mother
2 QUESTIONS

Ques.) TO what extent is digital literacy used in the learner's

job profile?
Ans.) Entertainment

Ques.) To what extend digital literacy used/required at

home?
Ans.) Grocery, Order, VIdeo calls, Online shopping, Money
Transfer.
3 CONTENT TABLE

INDEPENDENTLY WITH HELP NOT ABLE TO USE

(SCORE - 2) (SCORE - 1) (SCORE - 0)

My learner use her mobile phone on

daily basis with the help.

My learner is not able to use

internet on her phone.

My learner can make or receive call

with the help.

My learner can store and retrieve

phone numbers with the help

 My learner is not able to send or

receive messages through SMS.

My learner is not able to use calander.

My learner is not able to set an alarm.

My learner is not able to use

what'sapp.

My learner is not able to make video

calls.

My learner is able to click pictures

with the help.

My learner is not able to send pitures.
 My learner is not able to search

internet for information'

My learner is able to use youtube with

the help.

MY learner is not able to use

facebook.

my learner is not able to pay bills.

My learner is not able to book cabs

online.

My learner is not able to make or start

digi locker.

My learner is not able to play games

for entertainment.
 My learner is not able to watch a

file/serial on OTT platform.

My learner is not able to use

BHIM/Money related app.

My learner is not able to do online

shopping.

My learner is not able to fix an

appointment with doctor.

My learner is not able to use Himmat

plus / safety app.

my learner is not able to register a FIR.

TOTAL SCORE :- 5
 4 Question
Ques.) Would you like to enhance your digital literacy skills? Why?
Ans.) Yes, after learning digital literacy I will independently use my mobile
phone without any help of others.

Ques.) If yes what would you like to learn?

Ans.) Making calls, Typing messages, What's app, Making videocalls.

Ques.) Are there any barriers to your learning? Fear of failure/ Burden of
house hold chores/ Afraid of being laughed at/ All of the above
Ans.) Burden of household chores.

Ques.) Is your family supportive of your acquiring digital literacy skills?

Ans.) Yes, My family is supportive.
Ques.) Are you ready to overcome the barriers that you face in
becoming digitally literate/ proficient?
Ans.) Yes

Ques.) Do you think you can improve your personal/ occupationallife by

learning/ improving your digital skills?
Ans.) Yes
REASONS FOR CHOOSING
MY LEARNER

To enhance her digital litreracy skills .

To make her independentaly use her mobile phone.
She will feel more confident.
THANKYOU