Professional Documents
Culture Documents
Email:
customercare@epc.epson.com.ph
Telephone Support: Toll Free 1-800-1069-37766
(PLDT) 1-800-3-0037766 (Digital)
Metro Manila: (02) 441-9030
EPSON PRECISION
PHILIPPINES-LIMA
Technology Center
was founded by Hisao Yamazaki in
May 1942. It is in Lipa City,
Batangas.
MISSION
From pioneering the world’s first • Our mission is to create customer value,
compact lightweight digital strive for excellence and serve others.
printer, the EP-101, to inventing • We cultivate long term relationships Professional Imaging Printers Industry-leading
the world’s first quartz watch, built on openness and trust. large format printers for photography, graphic
Epson has continued to produce • We create, produce and deliver arts, and commercial printing.
innovative products and services innovative solutions.
Epson is committed to:
based on its efficient, compact, VISION Minimize the waiting time for our customers
and precision technologies.
• Continuous improvement while products are being repaired or maintained;
• Highly Collaborative Provide prompt, helpful and friendly response to
• Individual and Team Success telephone and e-mail enquiries; Provide a high
quality of service that restores products to full
working condition; Make the service process as
transparent as possible to our customers, keeping
them informed of repair and /or maintenance
charges and processes as soon as possible.