BSM154 Business Information Systems

Assignment 1 (5%)
Student Name:
Student ID:

Answer the following question

Select an organisation of your choice (e.g. college, hospital). Analyse the structure
and behaviour of the organisation using systems concepts. Your response should
include the following elements:

(a) Identify and describe at least two examples of the following: inputs, processes,
outputs, feedback and control.

Organization
Input Process Output Feedback Control
Type
Student
Students Student achievement
Homework Classroom
registration (Knowledge
and skills.)
College
Course Test scores Final
Courses Library
enrolment examinations

(b) Identify and describe two decisions that will be taken at the strategic, tactical and
operational levels of the organization.

Level Decisions
Decision on the choice of appropriate technology,
process, or equipment that should be used.
Strategic
Decision of capacity including type of process, timing,
and the amount of money to be spent.
Making of plans to improve the utilization of the
company existing resources.
Tactical
Establishing parameters that will measure operational
productivity and efficiency.
Provides timelines for completion of different job in the
company.
Operational
Decision on the sequence of operations- determining
which machine will be produced.