Tax Invoice

Riz'q Burger Invoice date: 22.10.2022

Riz'q Burger Invoice number: 200281028823
No. 756 Jalan Mawar, Taman Paya Rumput, 78300 Masjid Tanah, Invoice period: 22.10.2022 to 22.10.2022
78300 Alor Gajah
Malaysia

Normal Orders Pandabox Orders Total

Number of successful orders 4 0 4
Your revenue via foodpanda 68.30
Outstanding Amount [a] 68.30

Comission on normal orders 21.86

Total commission [b] 21.86

Tax rate
Taxable fees & adjustment (see Appendix B) 6% 3.00
Total Fees & Adjustments [c] 3.00

Tax rate Tax base

Net invoice total [b+c] 24.86
VAT on service 6% 24.86 1.49
Gross invoice total [d] 26.35

Outstanding amount from previous periods [e] see Appendix C 38.24

Total amount paid out [a - d + e] 80.19

Client Bank Details foodpanda Bank Details:

Beneficiary : Nur Shaheeda bt Samsudin Bank Account Name : DELIVERY HERO MALAYSIA SDN BHD
Account Number : 162012854724 Bank Account Number : 105881544102
Bank Name : MALAYAN BANKING BERHAD Bank Name : HSBC BANK MALAYSIA BERHAD
IFSC Code : HBMBMYKL

This is a system generated invoice and doesn't require a signature. If you have any queries feel free to contact us.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 2 of 9 200281028823 / 22.10.2022

MY: Commission Fee (%)

commission
Delivery Type valid from valid to
rate
SELFPICKED 07.10.2022 31.12.9999 32.00

FOODPANDA 07.10.2022 31.12.9999 32.00

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 3 of 9 200281028823 / 22.10.2022

Appendix B: Additional Charges

Subject to
Category Description Quantity Unit Price Net Total
VAT rate
Order Threshold Fee xhln : Oct22 Week2> Order Threshold Fee 6% 1 3.00 3.00
Net Total 3.00

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 4 of 9 200281028823 / 22.10.2022

Appendix C: Open Items

Invoice Number Invoice Date Invoice Period Invoice Amount Remaining Amount
200191026615 17.10.2022 17.10.2022 - 17.10.2022 -3.18 -3.18
200351043086 21.10.2022 20.10.2022 - 21.10.2022 41.42 41.42
Total 38.24

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 5 of 9 200281028823 / 22.10.2022

Glossary
Keywords/
Section Definition
Sentences
This is the date when invoice has been sent to the vendor.
Header Invoice date
Ini adalah tarikh apabila invois telah dihantar kepada vendor.
This is the invoice number used for future reference purpose.
Header Invoice number
Ini adalah nombor invois yang digunakan untuk tujuan rujukan masa hadapan.
This number shows the period for which sales and revenue has been considered for final payment
calculation purpose.
Header Invoice period
Nombor ini menunjukkan tempoh jualan dan hasil telah dipertimbangkan untuk tujuan pengiraan
pembayaran akhir.
This is the name of vendor stored in our database. If you wish to amend or modify this please raise
your request via Restaurant Portal>>Help Center.
Header Vendor name
Ini adalah nama vendor yang disimpan dalam pangkalan data kami. Jika anda ingin meminda atau
mengubah suai, sila lakukan melalui Portal Restoran>>Pusat Bantuan.
This is the legal name of vendor stored in our database. If you wish to amend or modify this, please
raise your request via Restaurant Portal>>Help Center.
Header Company name
Ini adalah nama sah vendor yang disimpan di dalam pangkalan data kami. Jika anda ingin meminda
atau mengubah suai, sila lakukan melalui Portal Restoran>>Pusat Bantuan.
This is the Tax ID provided by vendor and same is stored in our database. It is used for tax invoice
purpose. If you wish to amend or modify this please raise your request via Restaurant Portal>>Help
Center.
Header Tax ID
Ini adalah No. Cukai yang diberikan vendor dan disimpankan dalam pangkalan data kami. Ia akan
digunakan bagi tujuan invois cukai. Jika anda ingin meminda atau mengubah suai, sila lakukan
melalui Portal Restoran>>Pusat Bantuan.
This is the bank details provided by vendor and same is stored in our database. We use this bank
details to transfer the fund to our vendor. Any mistake in the bank account may lead to payment
failure and thus if you wish to amend or modify this please raise your request via Restaurant
Portal>>Help Center.
Header Bank name
Ini adalah maklumat bank yang diberikan oleh vendor dan yang sama disimpankan di dalam
pangkalan data kami dan digunakan untuk membuat bayaran kepada vendor. Sebarang kesalahan
akaun bank akan menyebabkan kegagalan pembayaran. Jika anda ingin meminda atau mengubah
suai, sila lakukan melalui Portal Restoran>>Pusat Bantuan.
This refer to all the orders which are placed by customers with NORMAL listing on foodpanda App.
Summary page Normal Orders Ini merujuk kepada semua pesanan yang telah dibuat oleh pelanggan dengan senarai BIASA di
dalam aplikasi foodpanda.
This refer to all the orders which are placed by customers using Pandabox Listing on foodpanda App.
Pandabox
Summary page Ini merujuk kepada semua pesanan yang dibuat oleh pelanggan dengan menggunakan senarai
Orders
"Pandabox" di dalam aplikasi foodpanda.
This is calculated from "Normal Orders" plus "Pandabox Orders".
Summary page Total
Ini dikira dari "Normal Orders" ditambah dengan "Pandabox Orders".
This is the total revenue in form of sales earned by our vendor using our platform and services.
Your revenue
Summary page Ini adalah jumlah pendapatan dalam bentuk jualan diperolehi oleh vendor yang menggunakan
via foodpanda
platform dan perkhidmatan kami.
Already
This is the total cash payment that has been made to our vendor.
Summary page received
Ini adalah jumlah bayaran tunai yang telah dibayar kepada vendor kami.
amount
Outstanding This is calculated from "Your revenue via foodpanda" deducted with "Already Received Amount".
Summary page
amount [a] Ini dikira dari "Your revenue via foodpanda" dan ditolak dengan "Already Received Amount".
Commission on This is the total amount of commission charged on the sales revenue.
Summary page
normal orders Ini adalah keseluruhan jumlah komisen yang telah dicaj pada pendapatan jualan.
This commission is charged on Pandabox orders. Pandabox is one of the ads services that
foodpanda offers to help our vendor to acquire new customers.
*Applied only when vendor opts for Pandabox services from foodpanda.
Commission on
*In this service partners only pay when new customers place an order.
Summary page Pandabox
Komisen ini dicaj pada pesanan "Pandabox". "Pandabox" adalah salah satu perkhidmatan iklan yang
orders*
disediakan oleh foodpanda bagi membantu vendor kami memperoleh pelanggan baru.
*Hanya dicaj jika vendor memilih perkhidmatan "Pandabox" dari foodpanda.
*Perkhidmatan ini hanya dibayar jika ada pelanggan baru yang membuat pesanan.
Total This is calculated from "Commission" +"Pandabox Commission" + "Online Payment Charge".
Summary page
Commission [b] Ini dikira melalui "Commission" +"Pandabox Commission" + "Online Payment Charge".
This refers to delivery fee applicable to vendors per order.
Restaurant *Only applicable to VD category vendor.
Summary page
delivery fee Ini merujuk kepada bayaran penghantaran kepada vendor bagi setiap pesanan.
*Hanya untuk vendor dalam kategori VD.
Fee charged at order level for the orders generated via Pandabox subscription.
*Generally it is 50% of order value.
Summary page Pandabox Fee
Bayaran dicaj pada tahap pesanan yang dijana melalui langganan Pandabox.
*Umumnya, ia adalah 50% dari nilai pesanan.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 6 of 9 200281028823 / 22.10.2022

Keywords/
Section Definition
Sentences
Non-taxable
This refers to the fees and charges which are not subject to tax calculation.
fees &
*Please refer to Appendix B for the breakdown.
Summary page adjustments
Ini merujuk kepada bayaran dan caj yang tidak dikenakan cukai.
(see Appendix
*Sila rujuk Lampiran B untuk senarai lanjutan.
B)
Taxable fees & This refers to the fees and charges which are subject to tax calculation.
adjustments *Please refer to Appendix B for the breakdown.
Summary page
(see Appendix Ini merujuk kepada bayaran dan caj yang dikenakan cukai.
B) *Sila rujuk Lampiran B untuk senarai lanjutan.
This is calculated from "Restaurant delivery fee" + "Pandabox Fee" + "Non-taxable fees &
Total Fees & adjustments" + "Taxable fees & adjustments".
Summary page
Adjustments [c] Ini dikira melalui "Restaurant delivery fee" + "Pandabox Fee" + "Non-taxable fees & adjustments" +
"Taxable fees & adjustments".
Net invoice total This is the total amount of "Total Commision [B]" and "Total Fees & Adjustments [C]".
Summary page
[b+c] Ini adalah jumlah keseluruhan "Total Commision [B]" dan "Total Fees & Adjustments [C]".
Tax calculated for ("Total commission [B]", "Pandabox Fee", & "Taxable fees & adjustments").
Summary page VAT on service
Cukai dikira bagi ("Total commission [B]", "Pandabox Fee", & "Taxable fees & adjustments").
Gross invoice This is calculated from "Net invoice total" + "VAT on service".
Summary page
total [d] Ini dikira melalui "Net invoice total" + "VAT on service".
Outstanding
This is the amount vendor owes to foodpanda from previous invoices - please refer to Appendix C for
amount from
more details.
Summary page previous
Ini adalah jumlah vendor berhutang kepada foodpanda dari invois terdahulu - sila rujuk Lampiran C
periods [e] see
untuk maklumat lanjut.
Appendix C
Final amount to be paid to the vendor after all the deductions against the invoice.
Total amount to This is calculated from "Outstanding amount [a]" - "Gross invoice total [d]" + "Outstanding amount
Summary page be paid [a - d + from previous periods [e]".
e] Jumlah akhir yang akan dibayar kepada vendor selepas semua penolakan terhadap invois tersebut.
"Outstanding amount [a]" - "Gross invoice total [d]" + "Outstanding amount from previous periods [e]".
This is a unique code assigned to our vendor. You must use this code to initiate any type of
communication or raise any type of request to our Help Centre.
Appendix A Vendor code Ini adalah kod unik yang diberikan kepada vendor kami. Anda mesti menggunakan kod ini untuk
memulakan sebarang jenis komunikasi atau mengemukakan sebarang jenis permintaan kepada
Perkhidmatan Pelanggan kami.
Unique code assigned to every order placed. Order code starts with 4 digit partner code followed by a
hyphen and then 4 digit order ID. If you wish to seek clarification on order then please ensure to use
the order code in your query raised.
Appendix A Order Code
Kod unik yang dikhaskan kepada setiap pesanan dibuat. Kod pesanan bermula dengan 4 digit kod
unik vendor diikuti tanda sempang dan 4 digit ID pesanan. Sila pastikan anda menggunakan kod
pesanan di dalam pertanyaan jika anda perlukan penjelasan tentang pesanan.
Indicates if there is any adjustments for previous cycle order.
Appendix A Reversal
Menunjukkan jika terdapat pelarasan terhadap pesanan lampau.
The date on which the order was placed.
Appendix A Order Date
Tarikh pesanan dibuat.
Refers to the types of delivery order used by the customer.
Appendix A Delivery Mode
Merujuk kepada jenis penghantaran pesanan yang digunakan oleh pelanggan.
Payment method used by the customer to make payment for the order.
Appendix A Payment
Kaedah pembayaran yang digunakan oleh pelanggan untuk membuat pembayaran bagi pesanan.
Refers to net order value (no tax).
Appendix A Products
Merujuk kepada nilai bersih pesanan (tanpa cukai).
foodpanda Value of discounts funded by foodpanda.
Appendix A
Discounts Nilai diskaun yang dibiayai foodpanda.
foodpanda Value of vouchers funded by foodpanda.
Appendix A
Voucher Ini merujuk kepada nilai baucar yang dibiayai foodpanda.
Container Value of container charges supplied by the vendor. This amount is commissionable.
Appendix A
Charges Jumlah bekas yang disediakan oleh vendor. Jumlah ini akan ditolak dengan komisen.
Discount given to customer when order is placed using Pandabox.
Appendix A Joker Fee
Diskaun yang diberi kepada pelanggan apabila menggunakan Pandabox.
Service fee charged to the customer.
Appendix A Service Fee
Yuran servis yang dicaj kepada pelanggan.
This refers to the value of vouchers funded by the vendor. It is subtracted from the revenue for
calculation of commission base.
Appendix A Vendor Voucher
Ini merujuk kepada nilai baucar yang dibiayai oleh vendor. Ia ditolak daripada pendapatan untuk
pengiraan asas komisen.
This refers to the value of discount funded by the vendor. It is subtracted from the revenue for
Vendor calculation of commission base.
Appendix A
Discounts Ini merujuk kepada nilai diskaun yang dibiayai oleh vendor. Ia ditolak daripada pendapatan untuk
pengiraan asas komisen.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 7 of 9 200281028823 / 22.10.2022

Keywords/
Section Definition
Sentences
Fee charged at order level for the orders generated via Pandabox subscription. Generally it is 50% of
order value.
Appendix A Pandabox Fee
Yuran dikenakan pada tahap pesanan untuk pesanan yang dijana melalui langganan Pandabox.
Secara umumnya ia adalah 50% daripada nilai pesanan.
Delivery Fee
Delivery fee being charged to vendor due to sponsorship campaign of Free Delivery.
Appendix A Discount
Caj penghantaran ke atas vendor yang menaja kempen "Free Delivery".
Vendor
Delivery Fee Delivery applicable for the orders delivered by foodpanda owned riders.
Appendix A
with SST Penghantaran terpakai untuk pesanan yang dihantar oleh rakan penghantar foodpanda.
Vendor Delivery Delivery applicable for the orders delivered by vendor owned riders.
Appendix A
Fee Penghantaran terpakai untuk pesanan yang dihantar oleh penghantar milik vendor.
This is the difference to be paid by the customer if order value is less than the minimum order value
set by the vendor.
Appendix A MOV Difference
Ini adalah perbezaan yang perlu dibayar oleh pelanggan jika nilai pesanan kurang daripada nilai
pesanan minimum yang ditetapkan oleh vendor.
Total tax amount applied for the whole order.
Appendix A SST
Jumlah cukai untuk keseluruhan pesanan.
This is calculated from "Product" + "foodpanda Discounts/Vouchers" + "Vendor Discounts/Vouchers"
Total Order + "Delivery Fee" + "MOV" + "SST".
Appendix A
Value Ini dikira daripada "Product" + "foodpanda Discounts/Vouchers" + "Vendor Discounts/Vouchers" +
"Delivery Fee" + "MOV" + "SST".
Restaurant This is calculated from "Product" - "Vendor discount" - "Vendor voucher".
Appendix A
Revenue Ini dikira daripada "Product" - "Vendor discount" - "Vendor voucher".
Already
This is the total cash payment that has been made to our vendor.
Appendix A Received
Ini adalah jumlah bayaran tunai yang telah dibayar kepada vendor kami.
Amount
Commission Sales revenue amount over which foodpanda commission is calculated.
Appendix A
Base Amaun hasil jualan di mana komisen foodpanda dikira.
Pandabox
Sales revenue amount over for Pandabox orders which foodpanda commission is calculated.
Appendix A Commission
Amaun hasil jualan untuk pesanan Pandabox di mana komisen foodpanda dikira.
Base
Commission Actual rate of commission applied at the order level.
Appendix A
Percentage Kadar komisen sebenar digunakan pada peringkat pesanan.
Net Commission in amount to be charged at the order level.
Appendix A
Commission Komisen dalam jumlah yang akan dikenakan pada peringkat pesanan.
Tax to be paid by the vendor on foodpanda commission.
Appendix A Invoice Tax
Cukai perlu dibayar oleh vendor ke atas komisen foodpanda.
This is calculated from "Restaurant Revenue" - "Net Commission" - "Invoice Tax".
Appendix A Balance
Jumlah dikira dari "Restaurant Revenue" - "Net Commission" - "Invoice Tax".
Subject to VAT This refers to the tax rate applicable on the particular type of charge.
Appendix B
rate Ini merujuk kepada kadar cukai yang dikenakan pada jenis caj tertentu.
Commission Commission It is the total amount of commission charged on the sales revenue for the invoice.
Calculation rate Ia adalah jumlah komisen yang dikenakan ke atas pendapatan jualan untuk invois tersebut.
Commission on Vendors will be charged in the tier based model as per the revenue buckets during specific period of
Commission Restaurant time duration.
Calculation Revenue (tier Vendor akan dicaj dalam model berasaskan peringkat mengikut kutipan hasil dalam tempoh masa
%) tertentu.
Vendors will be charged on the tier based model as per the order count buckets during specific period
Commission on
Commission of time duration.
Total Number of
Calculation Vendor akan dicaj pada model berasaskan peringkat mengikut kutipan kiraan pesanan dalam tempoh
Orders (tier %)
masa tertentu.
Vendors will be charged in the tier based model as per the order amount buckets during specific
Commission on
Commission period of time duration.
Order Value
Calculation Vendor akan dicaj dalam model berasaskan peringkat mengikut kutipan amaun pesanan dalam
(tier %)
tempoh masa tertentu.
Commission Commission This represents current revenue applicable to vendor for this invoice.
Calculation Fee (%) Ini mewakili pendapatan semasa yang terpakai kepada vendor untuk invois ini.
This refers to the type of additional charges/reimbursement applicable to your invoice.
Appendix B Category
Ini merujuk kepada jenis caj tambahan/pemulangan yang dikenakan pada invois anda.
This is the description of fees and charges applicable in the invoice. For more details on this please
refer to the table itself or reach out to us via Restaurant Portal>>Help Center.
Appendix B Description
Ini adalah penerangan yuran dan caj yang dikenakan pada invois. Untuk butiran lanjut tentang
perkara ini, sila rujuk jadual atau hubungi kami melalui Portal Restoran>>Pusat Bantuan.
Total quantity applied for the particular charge line item.
Appendix B Quantity
Jumlah kuantiti yang digunakan untuk item baris caj tertentu.
Price applicable for the particular charge line item.
Appendix B Unit Price
Harga terpakai untuk item baris caj tertentu.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 8 of 9 200281028823 / 22.10.2022

Keywords/
Section Definition
Sentences
This is calculated from "Quantity" x "Unit Price".
Appendix B Net Total
Ini dikira daripada "Quantity" x "Unit Price".
CRC is deducted for every rejected order by the restaurant to compensate foodpanda for the
associated incurred costs (customer vouchers, rider payments, loss of customer). CRC is only
considered for the rejected orders which are fully in restaurants control. If it is an issue that is out of
Customer restaurants control, it would not be taken into consideration.
Appendix B Recovery CRC ditolak untuk setiap pesanan yang tidak diterima oleh restoran untuk membayar pampasan
Charge kepada foodpanda bagi kos tanggungan yang berkaitan (baucar pelanggan, pembayaran rider,
kehilangan pelanggan). CRC hanya dipertimbangkan untuk pesanan yang tidak diterima di dalam
kawalan restoran sepenuhnya. Jika ia adalah isu yang di luar kawalan restoran, ia tidak akan diambil
kira.
Comm. Rev - This refers to Commission Adjustment (credited to vendor).
Appendix B
OD cr Ini merujuk kepada Pelarasan Komisen (dikreditkan kepada vendor).
Comm. Rev - This refers to Commission Adjustment (debited to vendor).
Appendix B
OD dr Ini merujuk kepada Pelarasan Komisen (didebitkan kepada vendor).
In case a tablet is not well kept by vendor and results in a non functioning or malfunctioning device,
then there will be a charge in the invoice.
Appendix B Tablet Loss
Sekiranya tablet tidak dijaga baik oleh vendor dan mengakibatkan peranti tidak berfungsi atau rosak,
maka vendor akan dikenakan caj di dalam invoice.
Charging to vendor on our platform or end customers (outside platform) for the delivery services
provided.
Appendix B pandago
Mengecaj kepada vendor di platform kami atau pelanggan akhir (platform luar) untuk perkhidmatan
penghantaran yang disediakan.
Charging to vendor on our platform or end customers (outside platform) for the collection services
pandago rider provided.
Appendix B
COD Mengecaj kepada vendor di platform kami atau pelanggan akhir (platform luar) untuk perkhidmatan
pengumpulan yang disediakan.
This fee goes into providing you better customer care and app experience. It is being charged to the
customer.
Appendix B Service Fee
Yuran ini digunakan untuk menyediakan perkhidmatan pelanggan dan pengalaman aplikasi yang
lebih baik. Yuran dicaj kepada pelanggan.
The water consumed by the respective vendor for their kitchen operations as per the dedicated sub-
Kitchen utilities meter installed & paid as per the unit price stated in the Kitchen contract.
Appendix B
- Water Air yang digunakan oleh vendor untuk operasi dapur mereka mengikut sub-meter khusus yang
dipasang & dibayar mengikut harga unit yang dinyatakan dalam kontrak Dapur.
The electricity consumed by the respective vendor for their kitchen operations as per the dedicated
Kitchen utilities sub-meter installed & paid as per the unit price stated in the Kitchen contract.
Appendix B
- Electricity Elektrik yang digunakan oleh vendor untuk operasi dapur mereka mengikut sub-meter khusus yang
dipasang & dibayar mengikut harga unit yang dinyatakan dalam kontrak Dapur.
The gas consumed by the respective vendor for their kitchen operations as per the dedicated sub-
Kitchen utilities meter installed & paid as per the unit price stated in the Kitchen contract.
Appendix B
- Gas Gas yang digunakan oleh vendor untuk operasi dapur mereka mengikut sub-meter khusus yang
dipasang & dibayar mengikut harga unit yang dinyatakan dalam kontrak Dapur.
The thermal paper consumed by the respective vendor for their kitchen operations & paid as per unit
Kitchen utilities price stated in the Kitchen contract.
Appendix B
- Thermal Paper Kertas haba yang digunakan oleh vendor untuk operasi dapur mereka & dibayar mengikut harga
seunit yang dinyatakan dalam kontrak Dapur.
Payment
This refer to adjustments.
Appendix B Adjustment
Ini merujuk kepada pelarasan.
Loss
Pandabox is one of the ads services that foodpanda offers to help our vendor to acquire new
customers.
*Applied only when vendor opts for Pandabox services from foodpanda. In this service partners only
pay when new customers place an order.
Appendix B Pandabox*
Pandabox adalah salah satu perkhidmatan iklan yang disediakan oleh foodpanda bagi membantu
vendor untuk memperoleh pelanggan baru.
*Digunakan hanya apabila vendor memilih perkhidmatan Pandabox daripada foodpanda. Dalam
perkhidmatan ini rakan kongsi hanya membayar apabila ada pelanggan baru membuat pesanan.
Comm. rev. - This refers to Commission Adjustment (credited to vendor).
Appendix B
self pick-up cr Ini merujuk kepada Pelarasan Komisen (dikreditkan kepada vendor).
Comm. rev. - This refers to Commission Adjustment (debited to vendor).
Appendix B
self pick-up dr Ini merujuk kepada Pelarasan Komisen (didebitkan kepada vendor).
A marketing initiative that goes into providing new marketing efforts through initiatives like consumer
voucher optimization, added infrastructure, and increased discoverability of our partners to our
consumers. Some of which included introducing ne w banners and swimlanes for vendor growth,
boosting vendor visibility, and increasing brand awareness. Please refer to the agreement for the PPF
Platform
charges.
Appendix B Performance
Inisiatif pemasaran yang menyediakan usaha pemasaran baru melalui inisiatif seperti pengo
Fee
ptimuman baucar pengguna, infrastruktur tambahan dan peningkatan kenampakan rakan kongsi kami
kepada pengguna. Antaranya ialah memperkenalkan sepanduk dan paparan baru untuk
pertumbuhan vendor, meningkatkan keterlihatan vendor dan meningkatkan kesed aran jenama. Sila
rujuk surat perjanjian berkenaan caj PPF.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,
 Page 9 of 9 200281028823 / 22.10.2022

Keywords/
Section Definition
Sentences
Charge for the use of sim card for the order device.
Appendix B Data Plan Fee
Caj untuk penggunaan kad sim untuk peranti pesanan.
Reimbursement for requesting vendor to perform a recook for the order. Reimbursement is at 40% of
Double Cooked food value re-cook.
Appendix B
Fee Bayaran balik untuk meminta vendor memasak semula untuk pesanan. Bayaran balik adalah pada
40% daripada nilai makanan masak semula.
Wastage charges apply only to orders that are (1) cancelled by foodpanda or customers after the
vendor has accepted the order; and (2) unpaid by the customer. For orders that fall within this
category and have already been invoiced during said invoice month. As such, end of the month,
Wastage foodpanda will claw back 60% of food value, and reimburse back the commission charged.
Appendix B
Charges Caj pembaziran hanya dikenakan kepada pesanan yang (1) dibatalkan oleh foodpanda atau
pelanggan selepas vendor menerima pesanan; dan (2) tidak dibayar oleh pelanggan. Untuk pesanan
yang termasuk dalam kategori ini dan telah diinvois semasa bulan invois tersebut. Oleh itu, hujung
bulan ini, foodpanda akan menarik balik 60% nilai makanan, dan membayar balik komisen.
Pandaclicks: Premium Placement Organic List - CPC.
Pandaclicks is one of the ads services that foodpanda offers. It helps our partner in boosting the
brand visibility and reaching out to more customers thus boosting their orders by up to 100%.
*Applied only when vendor opts for pandaclicks service from foodpanda on monthly basis.
Vendors are charged only when customers click on their listing.
Appendix B Premium Listing "Pandaclicks": Senarai Organik Peletakan Premium - CPC.
"Pandaclicks" adalah salah satu perkhidmatan iklan yang disediakan oleh foodpanda. Ia membantu
vendor dalam meningkatkan penglihatan jenama, menjangkau lebih ramai pelanggan sekali gus
meningkatkan pesanan mereka sehingga 100%.
*Digunakan hanya apabila vendor memilih perkhidmatan ini secara bulanan. Vendor hanya dikenakan
caj jika pelanggan memilih untuk mengetik ruangan vendor.
Pandapick: Premium Placement Swimlane.
Pandapick is one of the ads services that foodpanda offers. It helps our vendor in growing their brand
by reaching as many as 2x more customers in their area, boosting awareness with a dedicated
swimlane on our restaurant page and enjoying multiple benefits for one fixed monthly fee.
*Applied only when vendor opts for pandapick services from foodpanda on a monthly basis.
Premium
Appendix B "Pandapick": Paparan Peletakan Premium.
Placement
"Pandapick" adalah salah satu perkhidmatan iklan yang disediakan oleh foodpanda. Ia membantu
vendor dalam mengembangkan jenama mereka dengan menjangkau seramai 2x lebih ramai
pelanggan di kawasan mereka, meningkatkan kesedaran dengan paparan khusus di halaman
restoran kami dan menikmati pelbagai faedah untuk satu bayaran bulanan tetap.
*Digunakan hanya apabila vendor memilih perkhidmatan ini secara bulanan.
Order Charge of RM3 per week for orders < 15 per week.
Appendix B
Threshold Fee Caj RM3 seminggu untuk tempahan < 15 seminggu.

The excel version of the following: Appendix A (order level detail), Appendix B (additional charges) and Appendix C (outstanding amount) are
downloaded from restaurant portal.

DELIVERY HERO MALAYSIA SDN BHD SST No: W10-1808-31001268

37-1, Level 37 The Vertical Corporate Office Towers B,
No 8 Jalan Kerinchi 59200 Kuala Lumpur
Avenue 10, Bangsar South,