Hardware and Down Storage Systems

Troubleshooting QRS
http://ngs-web.corp.netapp.com/technical/qrs/

Shelf Disk Layout:

Netboot:
LOADER> ifconfig e0a -addr=10.61.69.70 -mask=255.255.255.0 -gw=10.61.69.1
LOADER> netboot http://10.61.69.75/na_admin/722L1_netboot.e

1-5 Menu (Special Boot Menu) 22/7 Menu

(1) Normal boot. (22/7) Print this secret list.
(2) Boot without /etc/rc. (23/7) Boot in nothing initialized mode.
(3) Change password. (25/7) Boot w/ disk labels forced to clean.
(4) Initialize owned disks (28 disks are owned by this filer). (28/7) Display disk labels.
(4a) Same as option 4, but create a flexible root volume. (28/8) Examine disk labels in detail.
(5) Maintenance mode boot. (29/7) Bypass media errors.

SmartSolve—https://smartsolve.netapp.com (30/7) Edit disk labels.

PMA—http://support.netapp.com/NOW/cgi-bin/pmsg/ (42/2) DEBUG ONLY: REMOVED! (Used to be

manf. test)
Syslog Translator— http://support.netapp.com/eservice/ems
(readonly) Readonly boot
Launch Diags: (prev_cp) Boot from previous CP
(quotaoff) Boot and turn quotas off
Firmware FW prompt To Skip Launch Auto-Boot
Auto-Boot Diags (WAFL_check) All forms of WAFL_check on aggregates
and traditional volumes.
OFW ok Delete sys-diag Auto-boot?
(wafliron) Run wafliron on all aggregates and tradi-
CFE CFE> Any Key boot_diags AUTOBOOT tional volumes.

LOADER LOADER> Cntrl-C boot_diags AUTOBOOT (vol_offline <vol-name> offline a flexible volume
<aggr-name>)

1-8 Menu (Special Boot Menu) (vol_quota_off <vol- turn quotas off on a flexible volume
name> <aggr-name>)
(1) Normal Boot.
(vol_cancel_snaprestore
(2) Boot without /etc/rc. <vol-name> <aggr- cancel snaprestore on flexible volumes
name>)
(3) Change password.
(vol_pick_root <vol- pick a flexible volume as the new root
(4) Clean configuration and initialize all disks. name> <aggr-name>)
(5) Maintenance mode boot. (vol_rewrite_fsid <vol-
name> <aggr-name>) rewrite a flexible volume's fsid
(6) Update flash from backup config.
(vol_show_ops) show flexible volume operations to be done
(7) Install new software first.
(8) Reboot node. remove flexible volume operation to be
(vol_remove_op)
done

QRS softcopies available here:

http://ngs-web.corp.netapp.com/technical/qrs/ Version: 6/24/2013
 Hardware and Down Storage Systems

Filer CPU Reference: SLDiags:

Model CPU Firmware Image sldiag version Displays the version of

FAS2020 2.2 GHz Intel Mobile Celeron LOADER e
SLDiag
sldiag device show List the default testable
FAS2050 2.2 GHz Intel Mobile Celeron LOADER e de-vices
FAS3020 2.8 GHz Intel Xeon CFE e Run tests on enabled devic-
sldiag device run
es
FAS3040 Dual 2.4 GHz AMD Opteron LOADER q
sldiag device modify - Disable the memory test
FAS3050 Dual 2.8 GHz Intel Xeon CFE e selection disable -dev mem
FAS3140 2.4 Ghz Dual-Core Opteron LOADER q sldiag device status Shows results of test
sldiag device satus –long Detailed test status
Dual 2.4 Ghz Dual-Core Op-
FAS3170 LOADER q
teron
Dual 1.8 GHz Dual-core AMD
FAS3070 LOADER q
Opteron Multi-Path CFO:
2.3 GHz Dual-core Intel Outer (blue) cables denote owned loops
FAS3210 LOADER q
Wolfdale
2.3 GHz Quad-core Intel
FAS3240 LOADER q
Harpertown
3.0 GHz Dual-core Intel
FAS3270 LOADER q
Wolfdale
FAS6030 Dual 2.6 GHz AMD Opteron LOADER q
FAS6040 Dual 2.6 GHz AMD Opteron LOADER q
FAS6070 Four 2.6 GHz AMD Opteron LOADER q
Four 2.6 GHz Dual-core AMD
FAS6080 LOADER q
Opteron
Dual 2.26 GHz Quad-core
FAS6210 LOADER q
Intel Nehalem
Dual 2.54 GHz Quad-core
FAS6240 LOADER q
Intel Nehalem
Dual 2.54 GHz Six-core Intel
FAS6280 LOADER q
Nehalem

Inner (red) cables denote partner owned loops

Student Notes: